Xero Reviews & Product Details

Xero is quite simple to administer after I have configured it. I like that I can consolidate user access, permissions and financial workflows into one platform. The integrations are very helpful for integrating the Xero account to other applications we use with the business and the MFA is a suitable simple security control. For IT admin, the overall interface doesn't take long to learn. Review collected by and hosted on G2.com.

There are a few more admin settings that would be nice to be easier. Managing permissions checked and up to date for several integrations and users can be a little tedious. Review collected by and hosted on G2.com.

The user interface is clean, modern, and very intuitive. Creating and customizing professional invoices is incredibly straightforward, and the automatic payment reminders have drastically improved our cash flow. The software provides good overall core value because it saves us a lot of time on invoicing and reconciliation. However, with the recent price increases and the fact that advanced tools require paid add-ons, it feels a bit less budget-friendly for small operations than it used to be. It is still worth the cost for the time saved, but the ROI isn't as high as it once was. Review collected by and hosted on G2.com.

The setup and initial onboarding process can be a bit overwhelming if you do not have a background in accounting. The customer support response times can also be slow when you need immediate help with a complex issue. Review collected by and hosted on G2.com.

The best about Xero is that it helps me track the cashflow in a very much better way. It has good UI/UX visualization so that I can see the cashflow. Where's stuck. I can even track my small expenses towards my company which I tend to forget a lot of times to get reimbursed. In our company, Xero is currently on a trial period but it is giving us good visibility of our books (money) where's it stuck, where's it's currently rotated. It also has a good Workflow mentioned when I was onboarding where it was like bank integrations was quick and simple. The smooth performance of the application makes it easy for us to walkthrough and exploration becomes easier. Xero brings my headache of day-to-day accounting automated. Accounting done with confidence so that back of the mind when I am pitching to investors everything is clean. Its AI / Intelligence features like AI-generated financial insights, help manage my invoice processes, create and update invoices with searching for the products using AI is easier. Review collected by and hosted on G2.com.

Pricing is harder to justify to stakeholders as I need more advanced features. Review collected by and hosted on G2.com.

Xero consolidates our accounting processes and significantly reduces the repetitive work we would otherwise need to handle manually. By integrating with banking services, payment platforms, payroll systems, CRM tools, and other business applications, it keeps our financial information connected throughout the workflow and eliminates the need for duplicate data entry.

I also find its AI-powered automation features useful, particularly for transaction categorization, reconciliation suggestions, and identifying entries that may require review. While I prefer to evaluate important financial decisions independently, Xero provides a strong starting point and helps manage routine tasks more efficiently. As a result, we have better visibility into our financial position, improved collaboration across the team, and more time to focus on strategic account management rather than day-to-day accounting. Review collected by and hosted on G2.com.

Xero’s purchase bill functionality provides only one reference field, which limits users to entering either the purchase order number or the supplier’s bill number. If either reference is entered in the notes section, it does not appear in search results, making it difficult to locate bills efficiently.

Additionally, Xero does not currently offer a consolidation feature, and support for charity accounts is unavailable. Review collected by and hosted on G2.com.

I like that it really works for Canadian businesses and their needs and easily integrates with my banking and financial tools (like Stripe). It was actually originally recommended to me by an accountant who had moved away from Quickbooks (a program I used to use and was familiar with). I really like the dashboard to see all of my accounts easily! The customer service has also been really great. The entry level pricing structure was great as I was just starting with this business and the plans offer me great selection for what I need. Review collected by and hosted on G2.com.

I dislike the login feature. I don't always have my phone with the app handy for verification, so I always have to do the extra step of sign in other options, and then send a code to my email. I don't mind the email verification but there is an extra step before I can login. I also do wish there was a chat option for quick questions! Review collected by and hosted on G2.com.

I find Xero simple and easy to use. It makes the bookkeeping side of my accounts simple: I can spend a few minutes each day uploading receipts and checking my profit and loss, and I get an accurate bank reconciliation at the end of the month. That gives me confidence that I’m running my business correctly. When I call customer support, they’re patient and don’t rush me. They understand when I haven’t understood something and make it very easy for me to make adjustments. The guide is handy, and the videos are easy to understand. I also like that if I get stuck, I can use Claude to look at my Xero and help find an issue, then use the help guide to find a quick fix. The connectivity with GoFile is simple and easy. The step-by-step setup instructions were extremely easy to follow, and I was up and running within minutes Review collected by and hosted on G2.com.

There isn't any part of Xero I dislike, I cannot think of anything further that could improve the app Review collected by and hosted on G2.com.

I like that Xero makes tracking cash flow and business expenses simple. The dashboard is easy to understand and gives me a quick view of my finances, with incoming and outgoing payments in one place. It saves me time on manual work and makes managing daily finances easier. I also value cash flow tracking and bank reconciliation. Matching transactions is easier, and it saves time while keeping my records organized. The initial setup was fairly simple, the interface was easy to understand, and connecting bank accounts and organizing financial information was straightforward. Banking integrations help keep transactions organized, and connecting invoicing and expense management tools can make my workflow easier. Review collected by and hosted on G2.com.

I sometimes find Xero’s advanced features confusing, and some settings take a little time to figure out. The pricing feels high for small businesses when more features are needed. I’d also like more dashboard customization and faster loading when checking reports. Step-by-step guides, simple tutorials, tips and examples in the dashboard, and clearer explanations of reporting and bank reconciliation options would make the features easier to understand. Review collected by and hosted on G2.com.

It's really the only thing available for small businesses in NZ - but it's an overpriced piece of rubbish Review collected by and hosted on G2.com.

How freaking slow it is when navigating - Especially the phone App! The app is horrendous. Xero is so old-school, with not having much AI at all integrated, that it's very much a rule-based system that constantly gets things wrong during reconciliation. I've used Xero for about 10 years - And I feel like it was faster to use back 10 years ago. They constantly put up the price too. I'm waiting for a great alternative that uses AI more. I'm only venting here because once again while trying to send an invoice is stalled and said 'couldn't save' aghhh useless. Review collected by and hosted on G2.com.

I really love the clean, intuitive UI/UX of the dashboard; it makes navigating daily accounting tasks incredibly straightforward. Getting started was painless thanks to their highly structured onboarding guides and helpful customer support team. Additionally, its seamless integrations with our bank feeds and third-party payment gateways save us hours of manual data entry every single week. Review collected by and hosted on G2.com.

While the system is generally stable, we occasionally experience sluggish performance and slow loading times when running large, multi-year financial reports. Also, from a pricing perspective, the recent subscription cost increases make it feel like a stretch for very small businesses looking for a strong ROI, especially when certain basic features are locked behind higher tiers. Review collected by and hosted on G2.com.

I like that Xero is easy to navigate specially for beginners and users that don't have experience can learn it faster through their Learning Tab in Xero Central.

Xero offers also wide array of services for different types of international accounting or businesses. Aside from this their pricing is reasonable given that their service is fast when it comes to fixing bugs, customer inquiry, and latest updates on banks.

Hubdoc their third party software also connects easy and makes uploading documents from email faster. There is also minimal to zero errors on the information.

Lastly, their AI support also helps me when I a have a small question I don't have the time to read it in their main website. It filters out the info I need. Review collected by and hosted on G2.com.

Most of the times in has a bug and last from 10-30 mins. It disrupts the workflow.

I also don't like that they have limited bank feed for banks in the Philippines so we have to go to the traditional route of uploading the statements Review collected by and hosted on G2.com.