--- title: Wagepoint Reviews meta_title: 'Wagepoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how Wagepoint works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 57 scale: '5' date_modified: '2026-09-25' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Wagepoint Reviews **Vendor:** Wagepoint **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.4/5.0 **Total Reviews:** 57 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Wagepoint Wagepoint is a small-but-mighty fintech company on a mission to simplify payroll – and even dare to make it delightful! Our online payroll software was built just for small businesses, automating the most “ugh” parts of payroll so that our customers can get back to doing, well, literally anything else. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. Founded in 2012, we make payroll magic happen for more than 20,000 small businesses, accountants and bookkeepers across North America. On top of payroll software features like calculating wages for employees and contractors and automating tax reporting and remittances, Wagepoint also offers: • Easy-to-use software that is intuitive for even the most novice computer users. • The friendliest payroll support team (seriously!). • Simple software that integrates seamlessly into your accounting workflow. • An online employee portal for easy access to pay stub and year-end information. • Comprehensive preset and custom incomes and deductions. Interested in making payroll a breeze? Get started with Wagepoint today. ## Wagepoint Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **automation features** of Wagepoint, enhancing payroll management with seamless integration and ease of use. (3 reviews) - Users commend the **ease of use** of Wagepoint, highlighting its user-friendly design and seamless implementation. (3 reviews) - Users praise the **easy management** of Wagepoint, highlighting its user-friendly interface and seamless implementation in organizations. (2 reviews) - Users value the **easy integrations** with systems like QBO, enhancing overall functionality and user experience. (2 reviews) - Users appreciate the **intuitive design** of Wagepoint, which makes it user-friendly and easy to implement and learn. (2 reviews) - Users praise the **ease of handling paychecks** with Wagepoint, making payroll processing a breeze. (2 reviews) - Users appreciate the **comprehensive features** of Wagepoint, finding it user-friendly and easy to implement and manage. (1 reviews) - Users find Wagepoint's **implementation ease** remarkable, enjoying a simple setup and seamless integration in their organization. (1 reviews) - Payroll Ease (1 reviews) - Simple (1 reviews) **What users dislike:** - Users report **poor customer support** from Wagepoint, experiencing frustration and lack of resolution for issues encountered. (2 reviews) - Users express frustration over **poor change management** , feeling abandoned and unsupported during account issues and crises. (1 reviews) - Users find **complex reporting** in Wagepoint frustrating, exacerbated by incorrect data and ineffective customer support. (1 reviews) - Users desire more options for **bonus and holiday pay calculations** , indicating a need for better customization. (1 reviews) - Users wish for improved **hours management** , specifically regarding bonus and holiday pay calculation options in Wagepoint. (1 reviews) - Users report experiencing **inadequate verification** , leading to account hacks and poor support during critical issues. (1 reviews) - Users experience **login problems** and inefficiencies due to multiple systems, greatly hindering their workflow and overall experience. (1 reviews) - Not Intuitive (1 reviews) ## Wagepoint Reviews ### 1. Severe UI Issues, Poor User Experience, and Horrible Customer Service **Reviewed by:** Brandon C. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 22, 2025 **What do you like best about Wagepoint?** This is unquestionably the worst software that I have ever used, the only redeeming quality is that it integrates with QBO **What do you dislike about Wagepoint?** I find the user interface of Wagepoint incredibly unintuitive, making the setup process horrible. There's a mandatory, manual payroll run and a lengthy review process that cannot be automated without human interaction, which I find cumbersome. The software has failed to simplify payroll processes, greatly falling short in this aspect, rendering it quite ineffective for my operations. Reporting issues persist, with incorrect data shown for payroll amounts, which is frustrating. Moreover, the customer support attempts to make me resolve these issues myself instead of addressing the software's faults, which is tremendously annoying. The transition to what they called Wagepoint 2.0 was poorly executed, leaving users with multiple login systems and information stored separately, which exemplifies a disastrous rollout of a new version. Overall, I find no value in re-purchasing the service as it only adds to my headaches. Their customer service is terrible. They are patronizing, and refuse to actually fix anything. **What problems is Wagepoint solving and how is that benefiting you?** Everything is a problem, there is not a single feature that I like ### 2. Was good, but the customer service is horrendous!! **Rating:** 0.0/5.0 stars **Reviewed by:** Richard P. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 01, 2025 **What do you like best about Wagepoint?** I actually really liked the program, was user friendly **What do you dislike about Wagepoint?** My account had been hacked and someone tried to run a payroll. They blocked my account, after multiple calls over six months they finally just cut off my account. I had been with wagepoint for six years. When something happens, they just leave you in the dark. **What problems is Wagepoint solving and how is that benefiting you?** None, because they closed my account ## Wagepoint Discussions - [How do you use Wagepoint?](https://www.g2.com/discussions/how-do-you-use-wagepoint) - [Is Wagepoint legitimate?](https://www.g2.com/discussions/is-wagepoint-legitimate) - [Does Wagepoint have an app?](https://www.g2.com/discussions/does-wagepoint-have-an-app) - [View Wagepoint pricing details and edition comparison](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251973&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-25+08%3A42%3A40+-0500&secure%5Bsession_id%5D=54745211-5ea9-4c61-8e13-a5faad23dc67&secure%5Btoken%5D=c043808ae216dd65dc639ffe7b5c24f7d0335f5b7729ec21dd919fddfc944dc0&format=llm_user) ## Wagepoint Features **Employee Self Service** - Web Portal - Mobile - Self Service Portal **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Split Deposits **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Integration** - Time Tracking Integration - Accounting Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation ## Top Wagepoint Alternatives - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (12,925 reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - 4.4/5.0 (501 reviews) - [Patriot Software](https://www.g2.com/products/patriot-software/reviews) - 4.8/5.0 (614 reviews)