Wagepoint Reviews & Product Details

This is unquestionably the worst software that I have ever used, the only redeeming quality is that it integrates with QBO Review collected by and hosted on G2.com.

I find the user interface of Wagepoint incredibly unintuitive, making the setup process horrible. There's a mandatory, manual payroll run and a lengthy review process that cannot be automated without human interaction, which I find cumbersome. The software has failed to simplify payroll processes, greatly falling short in this aspect, rendering it quite ineffective for my operations. Reporting issues persist, with incorrect data shown for payroll amounts, which is frustrating. Moreover, the customer support attempts to make me resolve these issues myself instead of addressing the software's faults, which is tremendously annoying. The transition to what they called Wagepoint 2.0 was poorly executed, leaving users with multiple login systems and information stored separately, which exemplifies a disastrous rollout of a new version. Overall, I find no value in re-purchasing the service as it only adds to my headaches. Their customer service is terrible. They are patronizing, and refuse to actually fix anything. Review collected by and hosted on G2.com.

I actually really liked the program, was user friendly Review collected by and hosted on G2.com.

My account had been hacked and someone tried to run a payroll. They blocked my account, after multiple calls over six months they finally just cut off my account. I had been with wagepoint for six years. When something happens, they just leave you in the dark. Review collected by and hosted on G2.com.

the ease of handling the pay-checks is awesome Review collected by and hosted on G2.com.

nothing it is a great application to be used and makes life simple Review collected by and hosted on G2.com.

It is very user-friendly and easy to learn. It was also very easy to implement in my organization because of how simple the system was. The training was seamless. This software is used monthly and we are able to manage numerous payrolls using this. It has also integrated well with our vacation and leave management system. There are a number of features: payroll management, leave management, salary increase, PAYE and NIC payments, payslips etc. I have never had to the need to reach out to customer support because of how easy the system is to maneuver. Review collected by and hosted on G2.com.

There is nothing I dislike about wagepoint. It gives me everything that i need to effectively function as a payroll administrator. Review collected by and hosted on G2.com.

It is extremely easy to use and administer. Both from an employer's perspective and from a staff's perspective. I also appreciate the reminders, automatic filing and reports. Review collected by and hosted on G2.com.

I don't have anything at this time. It has all been smooth so far. Review collected by and hosted on G2.com.

The automated source deductions, WSIB remittances, and the option for auto-pay. Review collected by and hosted on G2.com.

It would be great if their bonus pay-time had the option to use the actual 'bonus calculation method'. Also would love to see proper calculation options for holiday pay. Review collected by and hosted on G2.com.

It's a very good tool to prepare salaries and easy to see details on payslips. Review collected by and hosted on G2.com.

I can not say there is anything which we can dislike about this tool. Review collected by and hosted on G2.com.

Nothing, honestly. Their fees are lower than competitor's platforms but they'll make sure they get their money out of you apparently. Review collected by and hosted on G2.com.

It took just under a month to complete the verification process the first time. When we were finally all set up they cancelled one of our two payroll runs due to an issue on their end, but they still withdrew their fees from our account. Support was immensely unhelpful and stonewalled us. Stay far away from this company!! Review collected by and hosted on G2.com.

It is very easy to see the details on your payslips and download them. Wagepoint's user interface is very simple and easy to use. Review collected by and hosted on G2.com.

I cannot think of anything to dislike, to be honest. Review collected by and hosted on G2.com.

The single sign-on feature is a Huge PLUS for me. Also when a user logs in to the platform, the user can select whether to see the amount paid or not is a win Review collected by and hosted on G2.com.

you can introduce a feature to download multiple pay sheets in one go Review collected by and hosted on G2.com.