# Campspot Reviews **Vendor:** Rezplot Systems **Category:** [Parks and Recreation Software](https://www.g2.com/categories/parks-and-recreation) **Average Rating:** 4.6/5.0 **Total Reviews:** 5 ## About Campspot Campspot is an online reservation management solution built by campgrounds, for campgrounds to bring ease to operations and the camper booking experience. Launched in 2015, Campspot was born to address a significant gap in the camping industry, enabling campgrounds to accept online reservations. By providing a user-friendly platform and revenue focused features, Campspot allows campground owners to simplify their booking processes, efficiently manage reservations, and ultimately grow their businesses. Campspot caters to a diverse audience ranging from small family-run campgrounds to larger commercial facilities. The software is designed to meet the unique needs of the camping industry, allowing owners to manage their sites, availability, and pricing in real-time. This capability is particularly beneficial for campgrounds looking to attract a wider audience, as it facilitates a seamless booking experience for campers who prefer the convenience of online reservations. The benefits of using Campspot extend beyond just reservation management. By adopting this software, campground owners can improve operational efficiency, reduce the time spent on administrative tasks, and focus more on delivering exceptional customer service. Furthermore, the platform's ability to provide insights into booking patterns and customer preferences helps campground owners make informed decisions to optimize their offerings and marketing strategies. With over 3,300+ campgrounds across North America utilizing Campspot, the platform has established itself as a trusted partner in the camping industry, recognized for its commitment to innovation and excellence. ## Campspot Reviews ### 1. Love Campspot! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | Owner/Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Campspot?** Campspot has truly been a game-changer for our campground! The reservation system is simple, convenient, and makes daily operations so much easier. Whenever I have questions, the support team is quick to respond, incredibly friendly, and always takes the time to walk me through the process so I can confidently handle it myself next time. They’re patient and genuinely helpful. The Point of Sale feature has streamlined our Camp Store operations, and the utility portion is fantastic—I can easily enter electric and propane usage for our seasonal guests, and the system automatically creates and sends invoices. It couldn’t be simpler! I also appreciate the marketing services offered at such a reasonable cost, and the new integration with Spot2Nite has already brought us a steady stream of new reservations. Also the Reporting functionality is wonderful! To be able to see at a glance at any moment our income from the reservations and camp store is very helpful. To be able to break down the income per site/rental is helpful in determining our financial strategies going forward for the following season. Overall, Campspot is a one-stop shop that makes running our campground easier, more efficient, and more enjoyable. **What do you dislike about Campspot?** I love Campspot software and the folks supporting it. **What problems is Campspot solving and how is that benefiting you?** The ease of running our campground. **Official Response from Jenna Terenzi:** > Hi Lisa S - thanks so much for your review! We're glad you're enjoying running your campground on Campspot and appreciate you taking the time to share your experience with such detail. Let us know if there's anything else we can do to help! ### 2. Excellent in customer service and user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Katie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Campspot?** Campspot listens to costumer feedback, implements, and constantly improves. The analytics is robust and the user experience is good. **What do you dislike about Campspot?** I get customer complaints that it's difficult to enter promo codes. Sometimes the help line can be hit or miss, although it's 80% good. **What problems is Campspot solving and how is that benefiting you?** Managing reservations and show business analysis ### 3. Campspot is a great platform for lodging and POS all in one. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Campspot?** The overall platform as a whole has great features. The ease of booking is nice, online guest portal is nice. The ongoing updates and feedback concerns from the company are helpful **What do you dislike about Campspot?** There are some basic features that are not available through CS that one would think would be. Improving one on one guest contact one be amazing. **What problems is Campspot solving and how is that benefiting you?** This platform allows lodgins and point of sale to be in one system. This combination is extremely helpful. The ability to allow a guest to "charge" to their account during their stay is beneficial. ### 4. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Campspot?** Campspot is a great system that is easy to learn for your employees. They have great customer service to help you when you have issues **What do you dislike about Campspot?** They do need to figure out how to make it visable for number of children and pets to be added **What problems is Campspot solving and how is that benefiting you?** They are always working on solutions for different issues ### 5. Second year using Campspot **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Campspot?** Great online booking for our Campground. Helpful videos available if we need to learn something new with the system. We also like the campspot certifications available online for our employees. **What do you dislike about Campspot?** Group reservations could use some changes. **What problems is Campspot solving and how is that benefiting you?** Solving some of our issues with POS - [View Campspot pricing details and edition comparison](https://www.g2.com/products/campspot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+02%3A35%3A32+-0500&secure%5Bsession_id%5D=08ab1524-233e-4951-bda9-2a1906849485&secure%5Btoken%5D=978cb89fc1b9a67aa29fef788b935170a7d9827d0ca1a9b0bfcf3d3df7243c1b&format=llm_user) ## Campspot Features **Activity Management** - Communication Tools **Facility Management** - Site Reservation **Sales Tools** - Point of Sale - Inventory Management - Billing Automation **Platform** - Data Reporting - Branding Tools ## Top Campspot Alternatives - [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) - 4.2/5.0 (93 reviews) - [Omnify](https://www.g2.com/products/omnify/reviews) - 4.4/5.0 (86 reviews) - [RecTrac](https://www.g2.com/products/rectrac/reviews) - 4.0/5.0 (25 reviews)