splose Reviews & Product Details

Splose is very adapted to scheduling, billing and fund management in the context of the NDIS. I am able to quickly see how much funding is remaining for clients, and the possibility to setup funding periods is invaluable.

I also love the possibility to link in all notes and communications - I have used other CRM in previous companies, and here were multiple systems in place to complete all these tasks - centralising all in one single CRM has been the biggest time saver for me. Review collected by and hosted on G2.com.

When I edit appointments, it can reset to a default appointment duration - i.e: if I change the start time but want the same end time, i also need to manually re-enter the end time. Review collected by and hosted on G2.com.

Splose integration with business software is flawless, the ease of the calendar booking/billing system is fantastic when it comes to invoicing. Invoicing is quick and simple to use, the user guides are simple to understand - so you can get set up the right way the first time. Such thoughtful steps for supporting practitioners and small businesses to succeed easily and cut down on administrative duties makes this program worth its weight in gold. Being able to track cases and set within NDIS funding periods is fantastic to maintain responsible use of funding. Being able to see billed vs paid invoices on the dashboard is excellent.

Customer support is fast and helpful when queries need to be resolved.

I use and rely on Splose everyday for my business - and would be lost without it. Review collected by and hosted on G2.com.

There are none. Splose is exactly what I need Review collected by and hosted on G2.com.

Splose is incredibly intuitive and easy to use, even when setting up more advanced features. It has a really strong set of tools that make it feel like a complete CRM rather than just a practice management system. From waitlist management and calendar scheduling through to invoicing and client records, everything is integrated into one platform.

The invoicing process is particularly quick and easy, which saves a lot of administrative time. The embedded forms feature is also fantastic and makes it simple to collect information from clients in a streamlined way. Appointment reminders are another feature we rely on heavily.

One of the things I appreciate most is the level of customisation available, particularly with progress notes and templates. This allows us to tailor documentation to suit our clinical and compliance requirements.

I also really like how community-minded the Splose team is. The Ideas Hub is a great feature where users can suggest and vote on improvements and see what the developers are currently working on. It genuinely feels like user feedback shapes the direction of the platform. Review collected by and hosted on G2.com.

Some of the formatting options for forms and progress note templates could be improved. While the end result looks good from the user perspective, the backend formatting can sometimes be a bit harder to structure when building templates.

Progress note formatting can also shift slightly once notes are finalised, which means templates sometimes require a bit of tweaking to ensure they display well. This setup can be a little time consuming initially, although once everything is configured properly it works very well.

The waitlist function is useful but could benefit from more flexibility depending on the structure of the practice.

One feature that would be a real game changer would be an integrated task or to-do list for each practitioner that can be linked to individual clients. This would be particularly helpful for tracking things like report due dates in compliance-heavy sectors such as the NDIS. Alternatively, an integration with task management platforms like Asana or Microsoft To-Do could provide similar functionality and help streamline workflow management. Review collected by and hosted on G2.com.

I love how I can always get help at the drop of a hat with Splose. I don't have to wait to get through to a busy company, and most of my problems are always solved within a short time. I also really love how responsive the team is to new suggestions and features from users. This is something I've never experienced before in a client management platform, so it's a really refreshing change. Splose has been great at integrating everything I used to use different software for into one place, like my service agreements and forms, which is great for record keeping and has really streamlined things for me. It was really easy to set up, and the help guides were great. It's nice to know that the developers care about providing a better service. Review collected by and hosted on G2.com.

I don't have any complaints at this stage Review collected by and hosted on G2.com.

I like how Splose is very well integrated and that they use AI to improve the efficiency and effectiveness of my practice. The AI chatbot is really useful to help me find solutions to problems. If I can't find solutions, it often redirects me to real staff who are very responsive and quick at getting back to me, which helps me find a solution. Review collected by and hosted on G2.com.

I think there could be more features on the forms that are currently available, such as the ability to easily duplicate forms and add features to these forms live, rather than having to go to the original template of the form and make edits there. Review collected by and hosted on G2.com.

It is a complete practice management software tailored for allied health so I feel like it suits the needs of my business and understands my business. The splose team is very helpful and constantly taking feedback to help improve the product which I appreciate. I know that over time it will continue to improve. Review collected by and hosted on G2.com.

I wish that it had an app that I could use on my phone instead of needing to go through a web browser. Some features are clunky however the team works on these. Review collected by and hosted on G2.com.

I find Splose really helpful for several things. It's very user-friendly and affordable, which is a big plus. It gives me the space to handle all my calendar bookings, whether it's for occupational therapy or assistance, and it works well for both online and in-person services. I love it for invoicing and keeping track of my income—it makes those tasks much easier. The chat support team is fantastic, especially when I want to set something new up or do something different; they guide me effectively. The ease of use extends to setting up new forms, integrations, and services with their guidance or using the chatbot. The travel fee organization is quite efficient too. Overall, setting up was simple, and I had a lot of support, making it intuitive to use. Review collected by and hosted on G2.com.

Each time I add a new practitioner, I have to pay more, which makes sense, but it's also a little bit of a challenge for a small business. And also with the AI that's additional, so I haven't used that feature yet, but I would like to explore that. Also, it's a little tricky with the SMS notification. So when my customers get an SMS notification, they can't reply to that. So it's not two way. And I end up sometimes missing cancellations or responses to my reminder messages. Review collected by and hosted on G2.com.

I really like Splose's AI integration. The AI tools are really, really great, particularly in how they make it much easier to write notes and letters. The transcription feature works really well, and when everything is used together, it's great. I find it super handy how exercises I give in sessions automatically get logged, and all those notes can be used again with the AI tool for writing referrals and letters, which makes it really, really easy. I'm impressed with how Splose takes feedback well and this keeps us from wanting to change to another product. Review collected by and hosted on G2.com.

I find that sometimes the recording doesn't work properly and it doesn't upload, so I often have to download the recording, refresh the progress note, and then reupload it. Also, sometimes, it doesn't really pick up previous notes, so I have to copy information from previous notes into the AI chat to get it to properly pick things up. Review collected by and hosted on G2.com.

I find Splose very useful for handling all my practice management as a dietitian. It solves a lot of admin issues and invoicing so much quicker and integrates well with Xero and my calendar, saving me smart time. The AI feature is very helpful for doing notes and documentation, saving a lot of time, and the SMS feature for sending reminders is also very helpful, relieving me from admin time. The initial setup was quite good with a very good one-on-one session with a team member and helpful videos, making it easier to manage. Review collected by and hosted on G2.com.

I'm not able to very well understand the linking with all the invoices with Xero, and that's not still working with me 100%. If there is something less complicated, that would be really good. It's really difficult to send forms like a service agreement and the intake form if they are not embedded. Sending them in a PDF format or a link for easy filling could be less complicated. I would love to be able to use Splose with my meal planning software, but it doesn't at the moment. Also, it could be expensive for some people, especially if they are not using AI features or telehealth. Review collected by and hosted on G2.com.

I do like the AI features in Splose. While AI is in its infancy, I think the features are good and accurate. They produce nice reports and clinical notes, rarely needing changes. I also like the ease of use of the clinic diary; booking patients is really quick and simple. It's really handy that I can do this from multiple devices easily. Splose's setup process was very easy and simple, which I found helpful. I found the platform to be cost-effective and enjoy its simplicity and ease of use. I appreciate the speed improvements for note, report, and letter writing, which used to take much longer. Splose looked like a simple and easy-to-use product, and I found it to be so. I wouldn't want to go anywhere else at the moment. I'm looking forward to continuing as a partner and user because it's a great product that's constantly evolving. Review collected by and hosted on G2.com.

I'd like a tab on the front screen for viewing a graph of overall revenue on the dashboard, but it's capped at six to eight months. It would be good to expand it on a sliding scale to see trends over one, two, or five years. When a client cancels, the appointment disappears from the system, and unless I immediately remember to rebook, their name is forgotten. This problem could be worse with multiple practitioners. I'd like a feature to star a patient and make a quick note of why, so there's a list of starred patients or clients, showing reasons like appointment cancellations, waiting for a scan, or invoice payment, which helps in keeping track. The link to Xero bulks appointments together into one payment, making client reconciliation difficult, which forced me to disconnect Splose from Xero. It doesn't work how I'd like it to. Review collected by and hosted on G2.com.