splose Reviews & Product Details

The convenience and ease of managing accounts and billing in one place. It saves me time, keeps everything organised, and makes my day-to-day work much more efficient. I also really appreciate how responsive and helpful the support team is whenever I need assistance. ChatGPT said:

I feel that Splose offers good value for the price. The time it saves me and the convenience of having our accounts, billing, and other processes organised in one place make it well worth the cost. As an accounts and billing manager, it helps make my day-to-day work more efficient, so I feel we’re definitely getting our money’s worth. Review collected by and hosted on G2.com.

The only downside is that there are still a few features and processes that could be improved or made more customisable. However, overall, my experience with Splose has been very positive. Review collected by and hosted on G2.com.

It's user-friendly and Australian-owned. I also love that it's focused on allied health. They keep on adding new and better features that make my life easier! The integrations are fantastic, such as two-way syncing with Xero, instant payments with Stripe or Medipass, adding clients to an email list in Mailchimp, and more. The Time Zone features were essential for me, too. I love that the booking system factors in their time zone, and emails sent to the client are sent in the client's time zone, whereas in my booking system it shows me my own time zone. Review collected by and hosted on G2.com.

Some limitations of the scheduling options for client-facing online booking forms. The lack of a mobile app. And finally, card payments must be accepted or not accepted across the whole system. I would like to limit card payments to international clients only. Review collected by and hosted on G2.com.

We've been using Splose to manage our occupational therapy practice for several years, and overall it's been a great platform. It's intuitive, continually evolving, and backed by a company that is clearly committed to innovation and improving the product. The team is responsive, and new features are released regularly, which gives us confidence that the software will continue to grow with our business.

Overall, Splose is an excellent practice management system that has significantly improved our workflows and efficiency. With continued attention to the fundamentals alongside its innovative roadmap, I believe it has the potential to be the leading practice management platform for allied health. Review collected by and hosted on G2.com.

We would love to see a greater focus on refining the core functionality before introducing more advanced features such as AI. Some of the everyday features that practices rely on, particularly report template formatting, still need improvement. As a healthcare provider, the reports we produce are a direct reflection of our professionalism, and limitations in formatting can make it difficult to create polished, consistent documents.

We've also provided feedback on a number of practical workflow enhancements over the years, and while Splose is receptive to suggestions, some of these fundamental improvements can take quite a long time to be implemented. Review collected by and hosted on G2.com.

I have been a Splose subscriber since 2021 and have trialled other systems, but with the needs of my mini business, Splose was the easiest to use. The team are always open for feedback and in the recent NDIS price changes, made the necessary update to help us with line item compliance in a short amount of time. I understand some subscribers have asked or potential customers are looking for a Splose app to use on mobile/tablet devices but the "direct" access to the Splose platform using your device's internet browser works perfectly fine as the interface adjusts to the size of your device. I have used Splose on my iphone, ipad and Macbook Air and have never had an issue. The changes/notes made happens straightaway rather than relying on a separate app to transfer that data. Integration with Google cal and Outlook - only one way sync to outlook though. I occasionally use the AI feature as I use another separate platform for that. Pricing is reasonable for the features. Overall, very satisfied. Review collected by and hosted on G2.com.

I wouldn't call them dislike or least helpful. As I am a predominantly Microsoft 365 user (dont ask why) I have worked around the one-way sync of the Splose calendar. I can still see all my appointments on Outlook cal but since I use the Splose platform more than the outlook calendar so that just works for me.

Downsides I dont see any. You would be a very picky subscriber who wants everything for the price. If that's the case you should just make your own platform :-) Review collected by and hosted on G2.com.

We've been using Splose for about 2 years now. They have a simple and easy to navigate UI/UX interface which we love. They recently updated "busy times" with more variety that helps staff manage their schedule better. The Xero integration is handy and really reduces admin time for overlaps. Splose has been a great CRM in keeping tracking of client cases. So great to see how proactive they are in keeping up with changes to the NDIS and rolling out relevant features for businesses in the industry. The Helpdesk chat is always efficient and helpful with any queries.

We've yet to utilise the AI function for notes due to costs but can imagine it being very handy. Review collected by and hosted on G2.com.

Nothing we dislike at the moment about Splose. Love how they allow a space for everyone to contribute ideas and they ACTUALLY listen and make these changes. Review collected by and hosted on G2.com.

Splose makes it easy to store, record and view client data and appointment details. Navigation is easy, along with creating forms to suit your needs. I think it's super user friendly once you get the hang of it. The integration with Xero is great, and the Splose AI feature is helpful although I'm yet to fully utilise it's capabilities. I think the pricing is fair, and the AI support chat and help guides are useful for quick answers. Sometimes the response from the human support agents can be slow, but it's not that often that I need to contact them. Overall I would say the performance of Splose is great. There are a few areas that I think could do with improving, but they have a section where you can submit ideas so hopefully some of my submissions turn into edits on the site. Review collected by and hosted on G2.com.

Batch invoicing saves me time, however there's no way for individual notes from calendar entries to come across onto the invoices. This can only be done during the invoicing process, which in my opinion negates the batch feature. We've had to work around this using many different services to try and accurately convey details from the appointment onto the invoice. However it would be ideal if the appointment notes section on the calendar could automatically appear on the invoice, or a similar feature. This way the practitioner can write exactly what happened in the appointment directly into the calendar, and then during invoicing this just appears on the invoice. This would be extremely helpful for services like ours who have NDIS participants. Review collected by and hosted on G2.com.

I have used Splose since starting my private practice. It takes the hassle out of client management. Easy to schedule clients, send automatic appointment reminders which decrease DNA's and batch invoicing which is great. It would be good in the future if they integrated with Hnry, but I am aware that they do integrate with Xero (but this is too expensive as a solo practitioner.

I found that Splose was a more affordable option as a solo practitioner. Great help videos and support available. I am aware that it has AI available but I have not utilised this. Performance is fast and means that I spend less time on admin. Review collected by and hosted on G2.com.

Does not integrate with Hnry. It would be good if it displayed overdue invoices first without having to filter . Review collected by and hosted on G2.com.

As a practitioner running a mobile OT practice, Splose handles everything I need in one place. The UI/UX is clean and intuitive; no bloat, easy to navigate on the go. Integrations with my calendar and Xero are seamless and save me re-entering data everywhere. Performance is reliable; it loads fast and I've had almost no downtime.

Pricing/ROI is well worth it. The hours I save on documentation and invoicing more than justify the cost. Support is very good and quick. The newer AI features for note-taking and admin are a nice bonus that keeps getting better. Review collected by and hosted on G2.com.

Honestly, very little. The main thing I'd like to see improved is the form building tool, which can occasionally be a bit glitchy. Beyond that, it does everything I need. Review collected by and hosted on G2.com.

It is really simple to use, whilst also providing everything I need out of a CMS. Typically, it runs smoothly, although more recently there have been some delays, Splose have been on to it and working through fixing it's response speed.

I use Xero as the only integration but it is really quick and easy to set up and never had any difficulties with it.

Price wise, I think it is great value for money, I pay extra for the AI function but would love to see the sms function included in the base price.

Support has been incredible, nothing is ever too much to ask. Review collected by and hosted on G2.com.

I would like to see the sms function included in the base price - just for sms reminders alongside emails, not a dislike. Review collected by and hosted on G2.com.

Splose has so much functionality, digital forms to streamline our processes, automatic reminders for our clients and a great view of the team diary. I can integrate splose with Xero and outlook.

The AI help bot 'Bobby' has been great. He has been able to answer all our questions so far. Review collected by and hosted on G2.com.

We had 2 minor issues with the data migration: 1) the progress notes for each client were not copied over in order and 2) the third party contact details were not copied over. As we work with children, the third party information was their parents information, but our work around was to email our caseload to introduce splose and ask them to complete an 'update your details' form. The form sent was embeddable so copied straight over to the client record. The progress notes ordering issue was not resolved, but it has been easy enough to search for past notes if needed using the search function. Review collected by and hosted on G2.com.