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PayPal Invoicing Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

PayPal Invoicing Reviews (245)

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Reviews

PayPal Invoicing Reviews (245)

View 1 Video Reviews
4.4
245 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and fast payments offered by PayPal Invoicing, highlighting its ability to streamline the invoicing process and facilitate quick transactions. Many appreciate the professional appearance of invoices and the convenience of tracking payment statuses, which enhances overall efficiency. However, some users note that transaction fees can be relatively high, particularly for international payments.

Pros & Cons

Generated from real user reviews
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Almir  B.
AB
Almir B.
Technical Operations Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"PayPal Invoicing - Tool that Simplifies Invoicing"
5/5
What do you like best about PayPal Invoicing?

Based on my experience, what I appreciate about PayPal Invoicing is how straightforward the overall setup process is. Creating invoices is smooth and simple, and the invoices themselves look very neat and professional, which leaves a positive impression on my clients. Additionally, I find it helpful that I can easily track the status of my invoices. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

One thing I don’t like is that sometimes it takes a while for the money to show up in my account, which can be stressful. Additionally, the options for integrating with other apps I use daily are pretty limited, and the customization options are somewhat restricted.It would be great if PayPal improved its user interface and provided more flexibility for business users. Review collected by and hosted on G2.com.

Hussien F.
HF
Hussien F.
Sales Consultant at Arabi Company W.L.L. Kuwait
Small-Business (50 or fewer emp.)
"PayPal Makes Online Purchases Feel Safe and Confident"
5/5
What do you like best about PayPal Invoicing?

When I use PayPal to buy anything online, I feel very comfortable and confident in the website itself, because I believe that PayPal will protect me if I am ever scammed or defrauded. Therefore, I always look for websites that accept PayPal, and after my last use of it on the G2A website, I think I will use it a lot in the future. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Honestly, I don't have many complaints about PayPal. Like any app, it just has the occasional lag or moment where I need to refresh the page. Overall, my experience with PayPal is positive, though like any web platform, it occasionally suffers from minor performance lags that require a quick refresh. Review collected by and hosted on G2.com.

Amit K.
AK
Amit K.
Accounts Receivable Executive
Mid-Market (51-1000 emp.)
"Convenient, Time-Saving Invoicing for Managing Multiple Client Bills"
4.5/5
What do you like best about PayPal Invoicing?

PayPal Invoicing is a convenient tool that allows organizing the process of client billing by preparing, sending and managing several invoices at once. You can add such standard customer details as customer name, service description, amounts and terms of payment and send an invoice to the customer straightaway without having to draft a document in advance. Thus, you can save your time while handling all the routine operations associated with billing efficiently. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

When billing customers with distinct requirements, you may need to devote more attention to the preparation of invoices. If an invoice contains several types of services, discounts, taxes and payment instructions, you will have to check every element carefully before sending it to the customer. Any mistakes in this case may cause additional efforts because you will have to change the invoice after it has been already sent to the customer. Review collected by and hosted on G2.com.

James C.
JC
James C.
Managing Editor
Small-Business (50 or fewer emp.)
"Easy Built-In Invoicing, but PayPal’s Bloated Menus Make Navigation Tough"
3/5
What do you like best about PayPal Invoicing?

PayPal invoicing is fairly easy to use and is already built in, so many people have access to it. That said, the features are fairly basic and it can be difficult to navigate the PayPal site as it is very bloated and things have been added over the years without proper design so menus etc can be quite convoluted. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Navigation and feature sets. I find a dedicated invoicing and accounting tool serves the purpose much better and that most of these tools are easier to navigate. That might be partially because they are newer tools that aren’t relying on frameworks set up 25+ years ago. You can definitely tell PayPal is an older tool. Review collected by and hosted on G2.com.

Kristi M.
KM
Kristi M.
Founder & AI Adoption Consultant
Mid-Market (51-1000 emp.)
"PayPal Invoicing Makes Payments Simple, Professional, and Easy to Track"
4/5
What do you like best about PayPal Invoicing?

What I like best about PayPal Invoicing is how simple and professional it makes the payment process. I can create and send an invoice quickly, clearly list the products or services provided, and track whether it has been viewed or paid. Customers can pay using familiar methods, which helps build trust and reduces delays. Having invoices, payment records, and reminders in one place also saves time and makes managing finances much easier. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

What I dislike about PayPal Invoicing is that the fees can feel high, especially for small businesses or lower-value transactions. Some of the customization options are limited, so invoices may not fully match a company’s branding or preferred layout. Payment holds, account reviews, and occasional delays can also make cash flow less predictable. The interface is generally easy to use, but finding certain settings or resolving an issue through customer support can sometimes take longer than expected. Review collected by and hosted on G2.com.

Otto M.
OM
Otto M.
Operations Manager
Small-Business (50 or fewer emp.)
"Customisable Invoicing made Effortless"
5/5
What do you like best about PayPal Invoicing?

The invoicing section can be customised for any good or service. It has made it easier for me to not worry about long processes to add new products or temporary services. It's as easy as adding a new item that can be for that specific invoice with the option of saving it for next time or not if its bespoke to the client Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I wish it could generate a more professional invoice for our records surpassing the email both myself and the client recieve. Yes the platform is a fantastic place for record keeping however not all sales go through it and records on invoicing leave book keeping with discrepancies. If only there was a way of consolidating with external sales Review collected by and hosted on G2.com.

Manoj V.
MV
Manoj V.
Writer and Founder
Small-Business (50 or fewer emp.)
"Easy to use and beginner friendly"
5/5
What do you like best about PayPal Invoicing?

PayPal is one of the most trusted payment apps globally. It allows us to create invoices, add business logos, and send them to clients easily. I can also send reminders and share invoice links by email, instant messaging, or social media. The amount will also be credited to our bank account automatically. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

PayPal invoice contains all options I need, including item lists, notes, an option to add client address, etc. I have been using it for a long time. I couldn't find any drawbacks there. However, I find it difficult to locate the invoice option on PayPal. It is located in the payment request option. Not on the home page itself. That's the only drawback I found. Review collected by and hosted on G2.com.

Amanda P.
AP
Amanda P.
Owner/Operator
Small-Business (50 or fewer emp.)
"Easy-to-Use PayPal Invoicing with Flexible Payment Options & Easy App"
5/5
What do you like best about PayPal Invoicing?

It is very easy to use. You can save multiple invoice templates & contacts. You can save frequently invoiced items & costs. Customers can pay using their PayPal account, or check out with their credit card, Venmo, or pay over time. The pay over time option does not affect how quickly you are paid. You get the entire payment at once & the customer pays monthly. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

PayPal invoicing allows you to add your company information & logo, but it does not allow you to change too much about the look or feel of the invoice, so it can be a little generic feeling. PayPal will also constantly ask you to apply for a business loan through them. Every time you log into your account on a desktop, it will ask if you want to apply for a loan. You can avoid this by using the app. Review collected by and hosted on G2.com.

Abhishek A.
AA
Abhishek A.
CEO
Architecture & Planning
Small-Business (50 or fewer emp.)
"Simple Invoicing and Easy Online Payments for Clients"
5/5
What do you like best about PayPal Invoicing?

What I like best about PayPal Invoicing is how simple it makes the whole payment process. I don’t have to create a separate payment link or use another payment portal and then send that to the client. I can create the invoice and the payment option is already part of it, so the client can open the invoice and make the payment from there.

I also like that the invoice looks professional when it is sent to a client. It gives the client all the payment details in one place, which makes it easier to understand what they are being charged for. For my business, where I send invoices to clients for different services, having the invoice and payment process together saves a step and makes following up on payments a little easier.

The biggest advantage for me is really the convenience. I can send an invoice and the client doesn't need to ask me separately for payment details or another link. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The main thing I dislike about PayPal Invoicing is the limited customization. The basic invoice works well, but for my type of business I sometimes need to provide more information than the standard invoice fields allow.

For example, when I am billing a client for a service, I may want to add a more detailed description of the work, break down what is included, or mention specific requirements or terms related to that particular job. I would find it much more useful if there were more options for custom fields, additional description lines, or the ability to add custom sections to an invoice.

At the moment, I sometimes have to keep the invoice description fairly short and explain the additional details separately to the client. It is not a major problem for simple invoices, but it becomes inconvenient when the invoice needs to explain a more specialized service. More flexibility in invoice layout and custom fields would make PayPal Invoicing much better for businesses like mine. Review collected by and hosted on G2.com.

Melinda L.
ML
Melinda L.
founder
Small-Business (50 or fewer emp.)
"Simple Invoicing with Email, Reminders, and Professional Customization"
5/5
What do you like best about PayPal Invoicing?

Its simple to use. I only need my customer's email to send an invoice. Its great for online sales and my customer doesn't need to be present in the store and i use it for layaways which gives my buyers more time to pay. Also I like that it sends automatic payment reminders when the customer's payment is due. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I can't think of any downsides. I love that I can dispay my business logo, address, website, and phone number which professionalizes the invoice. Also its great that I can accept partial payments, personalize the invoice with a thank you note, and add my terms and conditions to the contract. obligations. Review collected by and hosted on G2.com.

Questions about PayPal Invoicing? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Precious A.
PA
Precious Angle
•
Last activity about 4 years ago

How do I send messages to people without a PayPal account?

GU
Guest User
•
Last activity almost 4 years ago

Is PayPal invoicing free?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

6%

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