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# QuickBooks Online vs Xero Comparison - What are their main differences?

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QuickBooks OnlineXero[+ Add Product](#)

Pricing

**QuickBooks Online**
Free Trial

**$38.00** Per Month · Simple Start

**$75.00** Per Month · Essentials

**$115.00** Per Month · Plus

**$275.00** Per Month · Advanced 

Show more

**Xero**
Free Trial

**$25.00** Flat Rate Per Month · Starter

**$55.00** Flat Rate Per Month · Standard

**$90.00** Flat Rate Per Month · Premium

**Pricing Insights**
from reviews

Perceived Cost

**QuickBooks Online**
$$$$$

**Xero**
$$$$$

Average Discount

**QuickBooks Online**
13%

**Xero**
17%4% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**QuickBooks Online** 6 months
Based on 100 responses

**Xero** 6 months
Based on 100 responses

Return on Investment

**QuickBooks Online** 6 months
Based on 100 responses

**Xero** 6 months
Based on 100 responses

 ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online")

 ![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero")

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**Pros & Cons**
from reviews

**QuickBooks Online**

Ease of Use (254)

Cloud-Based (72)

Missing Features (81)

Expensive (70)

**Xero**

Ease of Use (851)

Invoice Management (366)

Missing Features (319)

Limited Options (173)

Integrations

**QuickBooks Online**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7e41d59db49f52b44cbfbb2aae7c50e/a2x.png "Product Avatar Image")

A2X

](https://www.g2.com/products/a2x/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1782ded5d391c8249054726d4fbc8443/acculynx.png "Product Avatar Image")

AccuLynx

](https://www.g2.com/products/acculynx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5c2a03380ae7b5711da6d4adb2571407/actblue.jpg "Product Avatar Image")

ActBlue

](https://www.g2.com/products/actblue/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_996ede194dfb488078e0b192c69baa1d/amazon-pay.jpg "Product Avatar Image")

Amazon Pay for Business

](https://www.g2.com/products/amazon-pay-for-business/reviews)[
View all
](https://www.g2.com/products/quickbooks-online/integrations)

**Xero**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7e41d59db49f52b44cbfbb2aae7c50e/a2x.png "Product Avatar Image")

A2X

](https://www.g2.com/products/a2x/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fbd2153b13fc6c72bbb5b34110ab8e55/accelo%282%29.png "Product Avatar Image")

Accelo

](https://www.g2.com/products/accelo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24587f96a3fcccbd1a27958aacca893c/actionstep.png "Product Avatar Image")

Actionstep

](https://www.g2.com/products/actionstep/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae2e6a6d44efb6d83bacbabaeab01b84/activecollab.png "Product Avatar Image")

ActiveCollab

](https://www.g2.com/products/activecollab/reviews)[
View all
](https://www.g2.com/products/xero/integrations)

Screenshots

**QuickBooks Online**
 ![QuickBooks Online screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1557415/product-ui-dashboard.png)

**Xero**
 ![Xero screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/112171/Screen-Shot-2019-05-22-at-3.39.09-PM.png)

**Ratings**
from reviews

Meets Requirements

**QuickBooks Online**

**8.3** /10

Based on 3,229 responses

**Xero**

**8.7** /10

Based on 1,401 responses

Ease of Use

**QuickBooks Online**

**8.2** /10

Based on 3,293 responses

**Xero**

**8.9** /10

Based on 1,490 responses

Ease of Setup

**QuickBooks Online**

**8.0** /10

Based on 1,813 responses

**Xero**

**8.7** /10

Based on 1,170 responses

Ease of Admin

**QuickBooks Online**

**8.1** /10

Based on 1,472 responses

**Xero**

**8.7** /10

Based on 462 responses

Quality of Support

**QuickBooks Online**

**7.5** /10

Based on 2,918 responses

**Xero**

**8.3** /10

Based on 1,294 responses

Has the product been a good partner in doing business?

**QuickBooks Online**

**7.8** /10

Based on 1,437 responses

**Xero**

**8.6** /10

Based on 454 responses

Product Direction (% positive)

**QuickBooks Online**

**7.5** /10

Based on 3,134 responses

**Xero**

**8.7** /10

Based on 1,344 responses

**Features**
ratings from reviews

Accounting

**7.8** /10

Based on 2,312 responses

**8.3** /10

Based on 1,430 responses

Nonprofit Accounting

**8.3** /10

Based on 2,070 responses

**8.7** /10

Based on 1,100 responses

Inventory Control

**8.5** /10

Based on 143 responses

**9.0** /10

Based on 136 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Expense Management

Not enough data

**8.1** /10

Based on 385 responses

Invoice Management

Not enough data

**8.6** /10

Based on 329 responses

Order Management

**7.9** /10

Based on 126 responses

Not enough data

Billing

Not enough data

**8.4** /10

Based on 292 responses

Vendor Management

**7.6** /10

Based on 193 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
82.3%

Mid-Market(51-1000 emp.)
14.7%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
82.3%

Mid-Market(51-1000 emp.)
14.7%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
72.6%

Mid-Market(51-1000 emp.)
21.8%

Enterprise(\> 1000 emp.)
5.6%

Small-Business(50 or fewer emp.)
72.6%

Mid-Market(51-1000 emp.)
21.8%

Enterprise(\> 1000 emp.)
5.6%

**Reviewers' Industry**

[![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online")](https://www.g2.com/products/quickbooks-online/reviews)
QuickBooks Online

Accounting
18.3%

Construction
5.6%

Marketing and Advertising
5.1%

Non-Profit Organization Management
4.5%

Information Technology and Services
4.2%

Other
62.3%

[![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero")](https://www.g2.com/products/xero/reviews)
Xero

Accounting
24.0%

Information Technology and Services
8.8%

Computer Software
6.4%

Marketing and Advertising
5.0%

Construction
3.4%

Other
52.4%

Alternatives

**QuickBooks Online Alternatives**

 ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility")

[
Webgility
](/products/webgility/reviews)

 ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")

[
NetSuite
](/products/oracle-netsuite/reviews)

 ![Sage Intacct](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Sage Intacct")

[
Sage Intacct
](/products/sage-intacct/reviews)

 ![CustomBooks™](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9f6110a9ccf61abeb5f3b873bc51950a/custombooks.png "CustomBooks™")

[
CustomBooks™
](/products/custombooks/reviews)

**Xero Alternatives**

 ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")

[
NetSuite
](/products/oracle-netsuite/reviews)

 ![FreshBooks](https://images.g2crowd.com/uploads/product/hd_favicon/58c5a614d757ea3d7bd5a61ee1fd9c75/freshbooks.svg "FreshBooks")

[
FreshBooks
](/products/freshbooks/reviews)

 ![Sage Intacct](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Sage Intacct")

[
Sage Intacct
](/products/sage-intacct/reviews)

 ![QuickBooks Desktop Pro](https://images.g2crowd.com/uploads/product/hd_favicon/1507301994/quickbooks-desktop-pro.png "QuickBooks Desktop Pro")

[
Desktop Pro
](/products/quickbooks-desktop-pro/reviews)

## QuickBooks Online vs Xero FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between QuickBooks Online vs Xero?

Xero stands out over QuickBooks Online with higher reviewer satisfaction across all major dimensions, including overall rating, setup, and support.

| [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) | [Xero](https://www.g2.com/products/xero/reviews) |
| --- | --- |
| 4.0/5 (3,870 reviews) | 4.4/5 (1,736 reviews) |
| Small-Business | Small-Business |
| 8.0 | 8.7 |
| 7.5 | 8.3 |
| Cloud-Based (72 all-time mentions) | — |

### How do the pricing models of QuickBooks Online and Xero compare?

Xero is considered the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions.

- **QuickBooks Online:** In recent reviews, many cite frustration with frequent price increases and strict user caps that force upgrades to higher pricing tiers.
- **Xero:** Reviewers note that while Xero's pricing can feel high for small businesses, the entry-level structure and unlimited users per plan are appreciated.
- **Switching Reason:** Several reviewers mention switching from QuickBooks Online to Xero for better value and more predictable pricing as their business needs grew.

### What are the best alternatives to QuickBooks Online and Xero?

The top 3 alternatives to QuickBooks Online and Xero are NetSuite, Sage Intacct, and Oracle NetSuite.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) | 4.0/5 (3,870 reviews) | Small-Business | Reviewers cite frustration with price increases and user caps | Cloud-Based (72 all-time mentions) |
| [Xero](https://www.g2.com/products/xero/reviews) | 4.4/5 (1,736 reviews) | Small-Business | Entry-level pricing and unlimited users per plan are appreciated | Clean, intuitive interface and automation |
| [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) | 4.1/5 (4,912 reviews) | Mid-Market | — | Comprehensive ERP capabilities |
| [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) | 4.3/5 (4,433 reviews) | Mid-Market | — | Robust financial management and reporting |

### Which Accounting features should I prioritize when comparing QuickBooks Online and Xero?

Buyers comparing QuickBooks Online and Xero should prioritize Ease of Use, Ease of Setup, Quality of Support, Customization, and Integrations.

- **Ease of Use:** QuickBooks Online scores 8.2, Xero scores 8.9.
- **Ease of Setup:** QuickBooks Online scores 8.0, Xero scores 8.7.
- **Quality of Support:** QuickBooks Online scores 7.5, Xero scores 8.3.
- **Customization:** Customization is the most frequently mentioned feature in reviews for both products.
- **Integrations:** QuickBooks Online is cited for integrations with Expensify and Zapier, while Xero is noted for Shopify and a large app marketplace.

### What are the pros and cons of QuickBooks Online vs Xero?

Xero's headline strength is higher reviewer satisfaction across all major dimensions, while QuickBooks Online is most frequently praised for its cloud-based accessibility.

- **QuickBooks Online strengths:** Cloud-Based (72 all-time mentions), easy access (68 all-time mentions), access flexibility, and real-time access.
- **QuickBooks Online trade-offs:** Reviewers cite frequent price increases, strict user caps, and frustration with interface changes and AI features.
- **Xero strengths:** Clean, intuitive interface, automation, unlimited users per plan, and strong bank reconciliation and integration capabilities.
- **Xero trade-offs:** Reviewers mention higher pricing for small businesses, limited advanced reporting customization, and slower or ticket-based customer support.

### Is QuickBooks Online or Xero better for small businesses?

Xero is the better fit for small businesses, with higher satisfaction scores and a strong small-business reviewer base.

- **QuickBooks Online:** Small-Business segment; reviewers highlight its accessibility and ease of use for small business owners, but note frustration with pricing and user caps.
- **Xero:** Small-Business segment; reviewers consistently praise its intuitive interface, automation, and unlimited users, making it highly recommended for small businesses.

### Which Accounting platform has better integrations?

Xero is favored for integrations, with reviewers highlighting its large app marketplace and strong integration capabilities.

- **QuickBooks Online:** Integrates with Expensify (10 all-time mentions), Zapier, and BigTime, with reviewers noting the breadth of available integrations.
- **Xero:** Integrates with Shopify (9 all-time mentions) and is frequently cited for its large app marketplace with over 1,000 integrations.

### How do QuickBooks Online and Xero compare on customer support?

Xero outperforms QuickBooks Online on Quality of Support by 0.8 points, a material difference.

- **QuickBooks Online:** Reviewers report mixed experiences, with several citing declining support quality and difficulty reaching live representatives.
- **Xero:** Reviewers consistently praise support responsiveness and helpfulness, though some note reliance on email and ticket-based systems can slow urgent issue resolution.

### Which is easier to implement, QuickBooks Online or Xero?

Xero is easier to implement than QuickBooks Online, with a 0.7-point advantage in Ease of Setup.

- **QuickBooks Online:** Reviewers describe setup as generally straightforward, but some note challenges with interface changes and initial configuration.
- **Xero:** Reviewers consistently highlight easy onboarding, clear instructions, and a smooth transition for new users and teams.

### Which product has better Customization?

Customization is the most frequently mentioned feature for both QuickBooks Online and Xero, with reviewers noting both products offer customization but Xero's reporting and dashboard customization options are more limited.

- **QuickBooks Online:** Customization is frequently cited in reviews, with some reviewers praising its flexibility and others noting limitations in report customization.
- **Xero:** Reviewers highlight the need for more advanced customization in reporting and dashboards, but appreciate the clean interface and ease of use.