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Countable Reviews (13)

Reviews

Countable Reviews (13)

4.7
13 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Countable, noting that it significantly streamlines accounting tasks and integrates well with other software. Many appreciate its automation features, which save time during engagements, although some mention that the software can be slow at times.

Pros & Cons

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SP
Owner
Small-Business (50 or fewer emp.)
"A solid cloud-based tool for compilations — fast and improving"
What do you like best about Countable?

Countable has made our compilation engagements significantly faster. The interface is clean and intuitive — pulling in trial balances from our cloud accounting software and generating financial statements takes a fraction of the time it used to. For a cloud-based engagement tool, it's been a real time-saver for our firm. Review collected by and hosted on G2.com.

What do you dislike about Countable?

There are still some areas that feel a bit clunky. A few UI elements feel unfinished, and certain workflows require more clicks than they should. There are also minor bugs here and there. Nothing deal-breaking, but you can tell the platform is still maturing. Review collected by and hosted on G2.com.

Linda T.
LT
Firm owner
Small-Business (50 or fewer emp.)
"Countable is a good working paper platform for my small accounting firm."
What do you like best about Countable?

I really appreciate how easy it is to navigate, and I find the new AI features quite impressive. I also enjoy the way it integrates with accounting software, which makes managing my tasks much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Countable?

At times, it can be a bit slow, but not to the extent that I would consider switching to another platform. Additionally, it is more affordable than some of the alternatives. Review collected by and hosted on G2.com.

MR
Practitioner/Owner
Small-Business (50 or fewer emp.)
"Countable keeps me in compliance"
What do you like best about Countable?

I began using Countable after a desk inspection, when it was suggested that I find software to assist with preparing compilations. Before that, I relied on paper checklists and spreadsheets. As a sole practitioner, I wasn’t interested in desktop software, since it seemed more than I needed and more than I wanted to invest in. Countable has made it much easier for me to stay compliant with CPA Saskatchewan, thanks to its direct integration with PACT and PEG checklists. The document repository allows me to keep the entire file in one place, including all source documents and client-signed reports. When it’s time for inspection, I can simply download the complete file and submit it. Countable keeps me organized and has truly streamlined the CSRS 4200 standard for all my compilations.

I also want to commend the Countable team. They have always been extremely supportive whenever I’ve had a problem, a question, or needed additional training. My staff has also been able to reach out to Countable directly and have learned a great deal about the software.

I really appreciate that Countable is online rather than desktop-based. I don’t have to worry about maintaining software or hardware, and it’s always up to date, safe, and secure. It’s also important to me that Countable is a Canadian company, especially regarding data security. Review collected by and hosted on G2.com.

What do you dislike about Countable?

It's difficult to find much to criticize about Countable. The only issue I've encountered is that it can sometimes be a bit glitchy. However, I believe this is likely due to the ongoing improvements being made to the software, rather than any fundamental problems. Review collected by and hosted on G2.com.

Christina D.
CD
Owner
Small-Business (50 or fewer emp.)
"It’s continuously growing on me!"
What do you like best about Countable?

I recently started using it for year end prep, as I don’t do audits or reviews. The more familiar I become with the software, the more I’m liking it. Review collected by and hosted on G2.com.

What do you dislike about Countable?

I have found the processing time btn clicks to be a bit slow, but this may be an isolated issue to me. I’m unsure.

I’m still also getting used to the work papers feature - I’m so used to excel/google sheets that I want to have that same working paper functionality inherent in the work papers section. And perhaps it does, but I need to spend more time in Countable to figure that part out.

Lastly, the T2 completion checklist formatting is hard to follow. It would be nice to be able to filter, highlight Qs for follow up, etc. so I can track the status of completion. Review collected by and hosted on G2.com.

AS
President
Small-Business (50 or fewer emp.)
"Countable Crushes It: Lightning-Fast Setup and Game-Changing Efficiency!"
What do you like best about Countable?

Countable is a powerhouse! Setup was a breeze—up and running in just 10 minutes, ready for my first client. Bulk client uploads save tons of time and enabled me to have all the clients loaded in the system quickly and ready to start engagements. With auto-mapping hitting over 80% accuracy mapping trial balances is fast and painless. Countable standardizes file prep, slashes errors, and eliminates manual headaches, turbocharging preparation time. The GIFI export is a game-changer, making T2 prep faster and more accurate. Support is fast, responsive, and feedback is genuinely valued which helps drive improvement. Countable allows formatted trial balances to be imported which accommodates any accounting system. Seamless integration with Xero and QuickBooks Online makes file preparation a breeze. We use Countable daily for all corporate clients, whether for financial statements or just tax returns. It’s an absolute must-have! Review collected by and hosted on G2.com.

What do you dislike about Countable?

I really enjoy working in countable. I am excited about all the features that are going to come available as the AI capabilities are built out. So what I dislike is that I can't harness the AI capabilities just yet. Review collected by and hosted on G2.com.

DB
Actionnaire - Directrice - CPB
Small-Business (50 or fewer emp.)
"The best value for money"
What do you like best about Countable?

Countable allows for the generation of financial statements that comply with the accounting standards of our region and for the completion of corporate tax returns. Once the template for the IGRF is set up, it becomes easier to produce the tax return. This allows us to save time. Review collected by and hosted on G2.com.

What do you dislike about Countable?

Countable is not available in French. Review collected by and hosted on G2.com.

AS
Founder and Principal CPA
Small-Business (50 or fewer emp.)
"Year ends made easier and automated"
What do you like best about Countable?

I love how Countable connects right with QBO. It pulls in the trial balance for me and posting back year end entries is super quick and easy. I also like that they are always updating and adding new features, especially with AI, which keeps making the process faster and smarter. The customer support is good too, they respond right away and explain things clearly so problems get solved quickly. Review collected by and hosted on G2.com.

What do you dislike about Countable?

The mapping and finacials still need a bit of more in my opinion. They get the job done, but they could be a little smoother and easier to use. Review collected by and hosted on G2.com.

Dan L.
DL
President and Founder
Small-Business (50 or fewer emp.)
"First year of using Countable software"
What do you like best about Countable?

The ease of use, adaptability and excellent customer support. This software has become one of the cornerstones of our practice Review collected by and hosted on G2.com.

What do you dislike about Countable?

No significant dislikes as the customer service group addresses all issues we encountered Review collected by and hosted on G2.com.

HK
Partner
Small-Business (50 or fewer emp.)
"Countable is best Program"
What do you like best about Countable?

Countable has saved us a significant amount of time on engagements. Many of the engagement procedures are automated, and it integrates seamlessly with programs like Xero and QuickBooks Online. Their support team is very responsive, and we’ve been using Countable for the past two years with great results. Review collected by and hosted on G2.com.

What do you dislike about Countable?

Response time is slow. Data entry to from desktop software's is also take more time. Review collected by and hosted on G2.com.

Linda-Lee H.
LH
Accountant
Small-Business (50 or fewer emp.)
"Extremely easy user experience"
What do you like best about Countable?

straightforward and exactly what I need. Customer service is always eager to resolve any issues you may be having. I love having the journal entries available for the bookkeeper in excel ready to go Review collected by and hosted on G2.com.

What do you dislike about Countable?

some things on the financial statements are not editable, but they are more just preference type situations and do not affect what is required Review collected by and hosted on G2.com.

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Countable Features
Client Portals
Automation
Consolidation
Collaboration
Time
Reporting
Templates
Checklists
New Client