Compare FreshBooks and Xero 
At a Glance
Market Segments
Small-Business (86.6% of reviews)
Small-Business (67.3% of reviews)
Entry-Level Pricing
Starting at $2.30 Per Month
$13.00 Per Month
FreshBooks
Star Rating
(963)4.5 out of 5
Market Segments
Small-Business (86.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2.30 Per Month
Free Trial is available
Browse all 4 pricing plansXero
Star Rating
(1,624)4.4 out of 5
Market Segments
Small-Business (67.3% of reviews)
Pros & Cons
Entry-Level Pricing
$13.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Xero excels in usability, particularly for small business owners without an accounting background. Users appreciate its intuitive design, which allows them to manage their finances effectively without needing extensive accounting knowledge.
- Users say that FreshBooks is particularly user-friendly for non-accountants, making it a great choice for small business administration tasks like bookkeeping and invoicing. Its simplicity is often highlighted as a key advantage for those who prefer a straightforward approach.
- Reviewers mention that Xero's automatic bank reconciliation feature is a standout, praised for its speed and accuracy compared to competitors. Users find it easy to match invoices and create new transactions, which streamlines their accounting processes significantly.
- According to verified reviews, FreshBooks shines in invoice management, with users noting its ease of control and administration. This makes it a solid option for businesses that prioritize efficient invoicing and payment tracking.
- G2 reviewers highlight that while Xero has a higher overall satisfaction score, FreshBooks offers a slightly better experience in terms of setup and support quality. Users appreciate the quick onboarding process and responsive customer service from FreshBooks, which can be crucial for new users.
- Users report that Xero's advanced features, such as smart categorization and bank integration, provide a more comprehensive accounting solution, making it suitable for businesses looking for robust financial management tools. However, some users feel that FreshBooks' focus on simplicity may limit its functionality for more complex accounting needs.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $2.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Xero
Starter / Early
$13.00
Per Month
Good for sole traders, new businesses, and the self-employed.
- Send quotes and 20 invoices
- Enter 5 bills
- Reconcile bank transactions
Free Trial
FreshBooks
Free Trial is available
Xero
Free Trial is available
Ratings
Meets Requirements
8.8
766
8.8
1,285
Ease of Use
9.1
864
9.0
1,338
Ease of Setup
9.2
466
8.8
1,028
Ease of Admin
9.2
336
8.7
398
Quality of Support
9.2
715
8.4
1,197
Has the product been a good partner in doing business?
9.2
331
8.6
392
Product Direction (% positive)
8.7
762
8.8
1,269
Features by Category
Expense Reports
8.6
106
8.8
262
8.0
100
9.0
266
7.6
99
8.7
244
8.1
98
8.7
245
7.1
80
8.6
228
7.2
87
8.5
229
7.9
90
8.9
241
Agentic AI - Expense Management
Not enough data
9.2
122
Not enough data
9.3
122
Travel Management
6.8
79
8.0
209
6.5
76
7.6
201
6.1
71
7.3
199
6.5
72
7.9
204
Client Invoicing
9.0
136
9.2
247
8.4
119
8.9
230
8.2
124
8.7
226
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
8.2
84
8.5
227
6.9
81
7.9
204
5.6
73
7.6
197
Platform
6.2
63
8.4
188
6.3
66
8.4
190
Administration
7.0
63
8.7
184
Administration
7.2
105
8.5
229
7.8
106
8.6
226
7.6
113
8.4
223
7.2
103
8.4
212
7.9
111
8.7
234
Platform
8.3
128
9.0
258
7.2
97
8.6
217
7.0
94
8.5
205
9.0
126
9.1
238
8.3
115
8.4
221
7.0
99
5.4
176
General Ledger
8.1
233
|
Verified
8.6
700
|
Verified
7.8
228
|
Verified
8.3
655
|
Verified
8.1
224
|
Verified
8.6
672
|
Verified
Accounts Receivable
8.7
398
|
Verified
8.7
734
|
Verified
8.5
308
|
Verified
8.4
642
8.2
275
|
Verified
8.3
642
|
Verified
Accounts Payable
8.2
271
|
Verified
8.6
619
8.7
327
|
Verified
8.8
695
|
Verified
7.6
142
8.5
642
|
Verified
Other Functionality
7.1
125
7.9
578
Feature Not Available
7.9
572
7.5
156
|
Verified
8.1
558
|
Verified
7.0
128
7.9
594
|
Verified
7.2
132
8.4
621
|
Verified
7.5
144
9.0
776
|
Verified
7.6
154
8.2
618
|
Verified
8.6
316
|
Verified
8.4
616
Reporting & Analytics
8.7
362
|
Verified
8.9
782
|
Verified
8.1
200
8.6
728
|
Verified
7.6
191
|
Verified
8.5
606
|
Verified
8.8
386
|
Verified
8.8
737
|
Verified
Platform
7.9
164
8.3
668
|
Verified
7.6
150
8.3
620
8.4
288
|
Verified
8.6
682
|
Verified
7.4
137
8.3
583
|
Verified
9.1
379
|
Verified
8.9
730
|
Verified
8.3
153
8.6
630
|
Verified
Integration
8.2
270
|
Verified
8.6
674
|
Verified
8.0
194
|
Verified
8.6
604
7.6
216
8.5
645
|
Verified
Cash Flow
8.3
201
|
Verified
8.8
582
|
Verified
8.8
288
|
Verified
9.1
569
|
Verified
8.4
244
|
Verified
8.7
529
|
Verified
Budgeting & Forecasting
7.6
191
|
Verified
8.5
606
|
Verified
8.1
165
|
Verified
8.7
534
|
Verified
7.6
136
|
Verified
8.4
495
|
Verified
8.2
203
|
Verified
8.5
525
|
Verified
Revenue
8.4
227
|
Verified
8.7
551
|
Verified
7.8
169
|
Verified
8.7
535
|
Verified
8.0
163
8.4
503
|
Verified
Payroll
7.8
112
|
Verified
8.3
482
|
Verified
7.4
105
|
Verified
8.0
469
|
Verified
7.7
114
|
Verified
8.5
510
|
Verified
8.2
124
|
Verified
8.8
524
|
Verified
AI
7.6
38
8.3
358
7.5
35
8.8
355
7.8
35
8.7
359
7.5
36
8.5
357
7.4
35
8.5
354
7.0
38
8.1
351
7.3
45
9.0
367
7.6
39
8.8
360
7.0
42
8.6
350
7.4
37
8.5
350
Mobile Applications - Accounting
9.1
11
8.8
359
8.9
11
8.7
339
8.8
11
8.8
366
7.8
10
6.9
305
8.5
12
8.9
343
8.3
12
9.0
350
Agentic AI - Accounting
Not enough data
8.5
312
General Ledger
8.1
233
|
Verified
8.6
700
|
Verified
7.8
228
|
Verified
8.3
655
|
Verified
8.1
224
|
Verified
8.6
672
|
Verified
Accounts Receivable
8.7
398
|
Verified
8.7
734
|
Verified
8.5
308
|
Verified
8.4
642
8.2
275
|
Verified
8.3
642
|
Verified
Accounts Payable
8.2
271
|
Verified
8.6
619
8.7
327
|
Verified
8.8
695
|
Verified
7.6
142
8.5
642
|
Verified
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Invoice Generation
Not enough data
8.6
255
Not enough data
9.2
257
Not enough data
9.1
250
Invoice Processing
Not enough data
8.9
246
Not enough data
8.8
245
Not enough data
8.6
242
Not enough data
9.1
253
Analytics
Not enough data
9.1
248
Not enough data
8.8
249
Not enough data
8.5
232
Not enough data
8.9
249
Integration
Not enough data
9.2
258
Not enough data
9.0
252
Not enough data
8.4
233
Not enough data
8.7
252
Agentic AI - Invoice Management
Not enough data
8.8
155
Not enough data
8.8
156
Not enough data
8.5
157
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Multichannel inventory management
Not enough data
9.0
108
Not enough data
9.1
109
Not enough data
8.9
109
3PL inventory management
Not enough data
9.2
111
Not enough data
9.1
111
Not enough data
9.0
110
Inventory Management
Not enough data
9.2
112
Not enough data
9.1
111
Not enough data
9.1
106
Not enough data
9.1
110
Not enough data
9.5
110
Inventory Management Platform Features
Not enough data
9.3
116
Not enough data
9.3
117
Not enough data
9.1
116
Not enough data
9.0
113
Not enough data
9.1
113
Not enough data
9.3
117
Not enough data
9.2
115
Not enough data
9.5
113
Not enough data
9.5
116
Not enough data
9.6
116
Bill Generation
8.4
143
8.6
238
8.6
146
8.9
243
8.3
134
9.0
244
Bill Processing
7.6
128
8.5
234
7.8
124
8.7
234
8.3
127
8.9
237
Integration
7.9
131
9.0
248
8.4
133
8.9
243
7.1
102
8.3
226
Agentic AI - Billing
Not enough data
8.8
147
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
136
9.2
247
8.4
119
8.9
230
8.2
124
8.7
226
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
8.5
229
7.8
106
8.6
226
7.6
113
8.4
223
7.2
103
8.4
212
7.9
111
8.7
234
Platform
8.3
128
9.0
258
7.2
97
8.6
217
7.0
94
8.5
205
9.0
126
9.1
238
8.3
115
8.4
221
7.0
99
5.4
176
Categories
Categories
Shared Categories
FreshBooks and Xero are categorized as Expense Management, Billing, and Accounting
Unique Categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.2%
Information Technology and Services
6.4%
Graphic Design
4.7%
Accounting
4.6%
Computer Software
4.2%
Other
62.9%
Accounting
19.5%
Information Technology and Services
9.8%
Computer Software
6.6%
Marketing and Advertising
5.1%
Consulting
3.5%
Other
55.5%
Discussions
Does FreshBooks support recurring billing?
3 Comments
Official Response from FreshBooks
The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
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