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At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (64.0% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
$13.00 Per Month
FreshBooks
Star Rating
(947)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansXero
Star Rating
(1,381)4.4 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
$13.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in ease of use, scoring 9.2 compared to Xero's 8.7. Reviewers mention that FreshBooks' intuitive interface makes navigation seamless, especially for small business owners who may not have extensive accounting experience.
- Reviewers mention that FreshBooks offers superior customer support, with a score of 9.2 versus Xero's 7.8. Users appreciate the responsiveness and helpfulness of FreshBooks' support team, often highlighting the availability of live chat as a significant advantage.
- Users on G2 say that FreshBooks shines in invoice management, scoring 8.8 compared to Xero's 8.3. Reviewers highlight FreshBooks' customizable invoice templates and automated reminders as key features that enhance their billing processes.
- Reviewers mention that Xero has a slight edge in bank integration, scoring 8.5 against FreshBooks' 8.0. Users appreciate Xero's ability to connect with a wider range of banks, making reconciliation easier and more efficient.
- Users report that FreshBooks is more affordable at entry-level pricing, starting at $6.30 compared to Xero's $13.00. Reviewers note that this lower cost makes FreshBooks an attractive option for startups and freelancers looking to manage their finances without breaking the bank.
- G2 users mention that both products perform well in financial reporting, with Xero scoring 8.3 and FreshBooks 8.3. However, users say that FreshBooks' dashboards are more visually appealing and easier to interpret, which helps them make informed business decisions quickly.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Xero
Starter / Early
$13.00
Per Month
Good for sole traders, new businesses, and the self-employed.
- Send quotes and 20 invoices
- Enter 5 bills
- Reconcile bank transactions
Free Trial
FreshBooks
Free Trial is available
Xero
Free Trial is available
Ratings
Meets Requirements
8.8
761
8.8
1,121
Ease of Use
9.2
849
9.0
1,176
Ease of Setup
9.2
462
8.8
869
Ease of Admin
9.2
335
8.7
356
Quality of Support
9.2
710
8.4
1,050
Has the product been a good partner in doing business?
9.2
330
8.6
352
Product Direction (% positive)
8.7
758
8.8
1,110
Features by Category
Expense Reports
8.6
106
8.7
255
8.0
100
8.9
251
7.6
99
8.5
239
8.1
98
8.5
241
7.1
80
8.4
230
7.2
87
8.4
226
7.9
89
8.8
236
Agentic AI - Expense Management
Not enough data
8.9
126
Not enough data
9.0
127
Travel Management
6.8
79
7.9
213
6.5
76
7.4
206
6.1
71
7.3
204
6.5
72
7.7
208
Client Invoicing
9.0
135
9.0
241
8.5
118
8.8
229
8.2
124
8.6
229
Mobile
8.2
84
8.4
229
6.9
81
7.8
206
5.6
73
7.5
201
Platform
6.2
63
8.2
191
6.3
66
8.2
194
Administration
7.0
63
8.5
187
Administration
7.2
105
8.4
228
7.8
106
8.4
228
7.6
113
8.3
225
7.2
103
8.2
214
7.9
111
8.6
234
Platform
8.3
127
8.8
247
7.2
97
8.5
217
7.0
94
8.3
208
9.0
126
9.0
234
8.3
115
8.4
218
7.0
99
6.1
188
General Ledger
8.1
233
|
Verified
8.7
766
|
Verified
7.8
228
|
Verified
8.4
727
|
Verified
8.1
224
|
Verified
8.6
738
|
Verified
Accounts Receivable
8.7
398
|
Verified
8.7
785
|
Verified
8.5
307
|
Verified
8.5
689
8.2
274
|
Verified
8.3
706
|
Verified
Accounts Payable
8.2
271
|
Verified
8.6
684
8.7
326
|
Verified
8.8
741
|
Verified
7.6
142
8.6
713
|
Verified
Other Functionality
7.1
125
8.1
645
Feature Not Available
8.1
645
7.5
156
|
Verified
8.3
633
|
Verified
7.0
128
8.0
664
|
Verified
7.2
132
8.5
697
|
Verified
7.5
143
9.0
757
|
Verified
7.6
154
8.4
680
|
Verified
8.6
314
|
Verified
8.5
682
Reporting & Analytics
8.7
361
|
Verified
8.9
780
|
Verified
8.1
200
8.7
757
|
Verified
7.6
191
|
Verified
8.5
670
|
Verified
8.8
386
|
Verified
8.8
770
|
Verified
Platform
7.9
164
8.4
718
|
Verified
7.6
150
8.4
692
8.4
287
|
Verified
8.7
743
|
Verified
7.4
137
8.4
650
|
Verified
9.1
379
|
Verified
8.9
751
|
Verified
8.3
153
8.7
704
|
Verified
Integration
8.2
270
|
Verified
8.7
724
|
Verified
8.0
194
|
Verified
8.7
648
7.6
216
8.6
679
|
Verified
Cash Flow
8.3
201
|
Verified
8.8
614
|
Verified
8.8
288
|
Verified
9.1
634
|
Verified
8.4
244
|
Verified
8.8
603
|
Verified
Budgeting & Forecasting
7.6
191
|
Verified
8.5
670
|
Verified
8.1
165
|
Verified
8.8
607
|
Verified
7.6
136
|
Verified
8.5
572
|
Verified
8.2
203
|
Verified
8.6
599
|
Verified
Revenue
8.4
227
|
Verified
8.8
623
|
Verified
7.8
169
|
Verified
8.7
611
|
Verified
8.0
163
8.5
580
|
Verified
Payroll
7.8
112
|
Verified
8.4
559
|
Verified
7.4
105
|
Verified
8.2
545
|
Verified
7.7
114
|
Verified
8.6
586
|
Verified
8.2
124
|
Verified
8.9
599
|
Verified
AI
7.6
38
8.4
432
7.5
35
8.9
433
7.8
35
8.8
433
7.5
36
8.6
431
7.4
35
8.6
429
7.0
38
8.3
426
7.3
45
9.0
434
7.6
39
8.9
433
7.0
42
8.8
425
7.4
37
8.6
426
Mobile Applications - Accounting
9.1
11
8.9
419
8.9
11
8.9
413
8.7
10
8.9
417
7.8
10
7.7
389
8.5
12
9.0
414
8.3
12
9.0
415
Agentic AI - Accounting
Not enough data
8.7
387
General Ledger
8.1
233
|
Verified
8.7
766
|
Verified
7.8
228
|
Verified
8.4
727
|
Verified
8.1
224
|
Verified
8.6
738
|
Verified
Accounts Receivable
8.7
398
|
Verified
8.7
785
|
Verified
8.5
307
|
Verified
8.5
689
8.2
274
|
Verified
8.3
706
|
Verified
Accounts Payable
8.2
271
|
Verified
8.6
684
8.7
326
|
Verified
8.8
741
|
Verified
7.6
142
8.6
713
|
Verified
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Invoice Generation
Not enough data
8.6
245
Not enough data
9.0
245
Not enough data
9.0
240
Invoice Processing
Not enough data
8.7
237
Not enough data
8.7
237
Not enough data
8.4
235
Not enough data
9.0
244
Analytics
Not enough data
8.9
237
Not enough data
8.6
238
Not enough data
8.3
225
Not enough data
8.7
240
Integration
Not enough data
9.0
248
Not enough data
8.8
241
Not enough data
8.2
231
Not enough data
8.6
241
Agentic AI - Invoice Management
Not enough data
8.5
146
Not enough data
8.5
147
Not enough data
8.5
148
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Multichannel inventory management
Not enough data
8.7
101
Not enough data
8.8
101
Not enough data
8.6
101
3PL inventory management
Not enough data
8.9
101
Not enough data
8.8
101
Not enough data
8.7
100
Inventory Management
Not enough data
9.0
102
Not enough data
8.9
101
Not enough data
8.8
99
Not enough data
8.8
100
Not enough data
9.2
100
Inventory Management Platform Features
Not enough data
9.1
106
Not enough data
9.1
107
Not enough data
8.9
106
Not enough data
8.8
103
Not enough data
8.8
103
Not enough data
9.1
107
Not enough data
8.9
105
Not enough data
9.2
104
Not enough data
9.3
106
Not enough data
9.3
106
Bill Generation
8.4
143
8.5
225
8.6
146
8.8
230
8.3
134
8.8
231
Bill Processing
7.6
128
8.3
222
7.8
124
8.5
223
8.3
127
8.7
226
Integration
7.9
131
8.9
235
8.4
133
8.7
229
7.1
102
8.1
217
Agentic AI - Billing
Not enough data
8.6
136
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
135
9.0
241
8.5
118
8.8
229
8.2
124
8.6
229
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
8.4
228
7.8
106
8.4
228
7.6
113
8.3
225
7.2
103
8.2
214
7.9
111
8.6
234
Platform
8.3
127
8.8
247
7.2
97
8.5
217
7.0
94
8.3
208
9.0
126
9.0
234
8.3
115
8.4
218
7.0
99
6.1
188
Categories
Categories
Shared Categories
FreshBooks and Xero are categorized as Expense Management, Billing, and Accounting
Unique Categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.2%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.6%
Consulting
4.0%
Other
63.2%
Accounting
18.7%
Information Technology and Services
7.7%
Computer Software
6.3%
Marketing and Advertising
5.6%
Apparel & Fashion
5.1%
Other
56.5%
Discussions
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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