TaxJar Reviews & Product Details

TaxJar Overview

What is TaxJar?

Recognized as the G2 Crowd High Performer for sales tax compliance and corporate tax, TaxJar® solves a problem no one wants to deal with - sales tax. We passionately leverage technology and exceptional customer service to help you forget about sales tax and focus on what matters most - growing your business. TaxJar serves over 20,000 businesses in a wide range of industries, including Coca-Cola, Dell, Microsoft, KiwiCo, Basecamp and quip. Automate your eCommerce sales tax with the only sales tax solution powered by AI and the fastest API in the industry. Request a demo today.

TaxJar Details
Website
Discussions
TaxJar Community
Languages Supported
German, English, Spanish
Product Description

TaxJar is a technology solution designed for eCommerce businesses and developers to manage sales tax.

How do you position yourself against your competitors?

>Technology First. As the only sales tax automation solution powered by AI, we believe every sales tax challenge can be solved by leveraging cutting-edge technology and focusing on meaningful integrations.

>Accuracy is Fundamental. Sales tax can be complex with over 14,000 tax jurisdictions and constantly shifting regulations. We take the burden off you by continuously innovating the data we deliver back to you.

>Unparalleled Performance and Reliability. We’ve built the fastest sales tax API in the industry and can scale with whatever volume of business you throw at us. We perform hundreds of millions of sales tax calculations, keep average response times to 18ms, and maintain 99.99% uptime without breaking a sweat.

>Customer Experience is Key. Our customers are at the heart of everything we do. We strive to always do what’s right by our customers - treating people with respect and helping customers reach their potential.


Seller Details
Seller
TPS Unlimited Inc
Company Website
Year Founded
2013
HQ Location
Woburn, MA
Twitter
@TaxJar
3,881 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®

Overview Provided by:
Show More

TaxJar Videos

TaxJar Screenshots

Answer a few questions to help the TaxJar community
Have you used TaxJar before?
Yes

TaxJar Reviews

Write a Review
Filter reviews

LinkedIn®
Connections
Popular Mentions
Showing 201 TaxJar reviews
Popular Mentions
Showing 201 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Review Type
Region
Already have TaxJar?
Write a Review
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that the dashboard is ordered by return date so you know which returns need to be filed by when. I also like the filing history so that I can figure out if I've missed any filing periods. Review collected by and hosted on G2.com.

What do you dislike?

I would like it if it were easy to see historical periods for which you didn't file a return. That way it would be even less likely for a user to miss tax obligations. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need to collect and pay sales tax for your online business then taxjar is a very effective way to save time and make sure you don't miss any of you filing obligations. I recommend using auto-file if your business does enough business to warrant the $20/file fee. I don't currently use it but that is because it is pretty easy for me to manually file in the states where I need to file returns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Organization of sales tax. I save a lot of time by having everything in one place, including links to all the state filing sites. This means more time to grow my business and less on administration which is always a win when you are limited for time. Review collected by and hosted on G2.com.

Show More
Show Less
Digital Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Taxjar allows us to sync our WooCommerce orders and calculate sales tax quarterly to be paid to the state. It is easy to setup, you input your company details on the TaxJar website, and the WooCommerce plugin will create tax codes for you automatically based on your determined nexus (which states you operate in or would have a responsibility to collect sales tax). They also offer automatic filing options for a reasonable fee, but I have not tried that feature yet. Review collected by and hosted on G2.com.

What do you dislike?

Not many complaints about it, maybe the fact that once an order enters the Sync Queue it doesn't sync right away. I believe there must be some type of interval when TaxJar initiates a sync, so I just leave and come back later and the sync is finished. The syncing happens automatically, so it is not usually an issue. Also, on the TaxJar website, their user interface can be difficult to find transactions for prior quarters, and so I have to click around a bit to remember how those are accessed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales tax is now fully automated, I don't have to worry that I am charging the wrong amounts and missing a state with new laws that require nexus. It has saved time for me and my company. Review collected by and hosted on G2.com.

Show More
Show Less
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

State/municipality sales tax compliance; it's an absolute headache to manage tax compliance when running an online business that sells real products. Some marketplaces are finally starting to do the collecting themselves, but I never would have gotten where I am today without TaxJar.

And of course, the sales tax submission! Calculating the rates and monies owed was one thing, but TaxJar files your payments quarterly for you. I never had to think about it. And if something happened, like there was a disconnect between the government tax agency and TaxJar, I received an email notifying me off the need to fix the issue. Review collected by and hosted on G2.com.

What do you dislike?

There could be more transparency about which marketplaces are collecting for you, eliminating the need to account for it in TaxJar. But this is more about marketing than function. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales tax compliance in all states that require it. Saves so much time. There was no way I was going to be able to efficiently and accurately file the appropriate rates for each municipality, especially in California. TaxJar really filled that role and has grown its offering as the landscape has changed. Review collected by and hosted on G2.com.

Show More
Show Less
rental provider for baby gear
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Super easy to use. Takes the guess work out of doing my taxes. I'm am the least business oriented person ever. I'm not good with math. When I submit my taxes with taxjar I know it's done right. It only takes me a couple minutes to get it done which is key being a mother of 3 young kids. My husband set up quick an easy excel sheet that calculates things for and I just input that info into my taxjar. Review collected by and hosted on G2.com.

What do you dislike?

No dislikes so far. I was able to figure it out real easy. I'm not a fan of having to pay $20 a month for it when I only use it 4 times a year. I wish I could pay per use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend taxJar. The software makes it quick and easy to get done what you need to file and be confident you did it right. There is no second guessing when using TaxJar. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm able to submit my quarterly taxes quickly and efficiently. It use to take me a while to figure out what I needed to submit and I wasn't sure if I was submitting the correct info. Now I know after I process everything it is done correctly. It allows me to get my taxes done on time. I use to drag my feet submitting my taxes every few months because I'd hate figuring it all out. Now I know it will be quick and easy to get done. Review collected by and hosted on G2.com.

Show More
Show Less
Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Using the TaxJar API, we can calculate sales tax for all areas of New York which is tricky since NY sales tax is destination based. If we ultimately need to file taxes for more jurisdictions, it would be easy to expand to collecting for tax multiple states. Auto-filing is painless, no more late returns! Review collected by and hosted on G2.com.

What do you dislike?

Our initial implementation of TaxJar made too many useless API calls and we got charged a lot of extra money until we noticed and fixed it. Someone from TaxJar actually notified us that we were making many invalid calls and we were able to fix the problem once we were aware of it. I would like it if they added support for collection EU VAT taxes given the changes coming in the summer of 2021 for european VAT collection. Not sure if that is on their radar of not. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Taxjar is an affordable solution for calculating and remitting sales tax. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to calculate destination based sales tax amounts for our independent web shop. TaxJar proved an affordable solution for doing this. We also use the auto-filing system which saves us a lot of time and headaches. Review collected by and hosted on G2.com.

Show More
Show Less
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Tracking sales tax, registering to file taxes in states is streamlined and simplified. The dashboards and reports are easy to use. The absolute best feature is the Auto-file. Set up the state once and TaxJar takes care of filing the returns on time, regardless if it's monthly, quarterly or annually. Their customer service is top notch - very responsive and friendly - and patient when explaining things to non-tax professionals like me. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes going through the state auto-file enrollment wizards can be a bit tricky, especially for certain states. Although generally straightforward, there have been a couple where we needed additional information from the state, and had to exit the wizard and then start again later once we had the info. However this is very infrequent, and in the big picture, not that big of a deal. Also, frustrating that TaxJar is not set up to handl auto-filing for Colorado Home Rule Municipalities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

So much time saved not having to figure out the tax filing requirements and deadlines for each state we do business in. It would take a small team to handle this, as we do business nationwide. We know our taxes are filed, and paid, on time and accurately. Our company has saved money by not having to increase our team size or having to outsource this to a paid outside consultant. Review collected by and hosted on G2.com.

Show More
Show Less
manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

At first it takes a long time to fully understand everything about sales taxes, but taxjar made everything very easy to understand.

I'm really glad that they have a lot of tutorials and website links with information that can help you to fully understand how taxjar can help you to automate every single step of the process.

I use this service for all my walmart, ebay and amazon sales and so far I'm really happy with the results. Review collected by and hosted on G2.com.

What do you dislike?

The prices for auto files are very high (specially for states for which we have zero sales. Doing an autofile myself for zero sales take sme about 3 min, and paying $25 or more for this service to do it automatically (on top of the membership cost) is very expensive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

My best recommendation to other users is to be aware that there is a lot of research that needs to be done in order to fully understand sales taxes and how to automate them using taxjar.

Patience is key with sales taxes and frustration is very likely to happen, but it's part of the process and once you get around it it's not that difficult.

Not using taxjar is a NIGHTMARE, so I really don't know how can I do it without it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The best solution I have found is the fact that taxjar keeps track of all the sales tax rules and keep you updated on everything. This is the best solution I have found so far (besides the fact that I no longer have to file every single state and keep track of this which takes a lot fo my valiuable time.) Review collected by and hosted on G2.com.

Show More
Show Less
Director of Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Customer support is the best you'll come across. Have any problems? Representatives are super helpful in explaining the nitty gritty complexities of sales tax across the entire country. Review collected by and hosted on G2.com.

What do you dislike?

Nothing! The best part of TaxJar is you can set it and forget it. Input all your details and a TaxJar rep will file your sales tax for you every month (or quarter or year) in all 50 states automatically. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The included courses and training are incredibly helpful. I'd advise any new business or new user of TaxJar to take a peek, very user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As someone who used to file sales tax by hand in over a dozen states, let me tell you, TaxJar is the ultimate time saver. Spend your time on more important aspects of your business and hand the sales tax reigns over to TaxJar. Review collected by and hosted on G2.com.

Show More
Show Less
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I love the customer support and assistance to EVERY issue that I have ran into as well as how simple and straightforward it is to handle nexus issues, filings for each and every state, and even for sync issues for our online platform that we use for day to day business. Review collected by and hosted on G2.com.

What do you dislike?

There is actually nothing I do not enjoy about TaxJar. I'd recommend in a heartbeat. If i were to think of one thing, it would be that they do not file for us on Alabama due to the many area Alabama requires us to file for. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I love the support team from TaxJar! Always available and informative! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Syncing tax rates are a huge issue right now that TaxJar helped me solve within 24 hours. Huge benefits are filings that are overdue were handled instantly. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Courtney Touchstone of TaxJar

Hi Rob,

Thank you for sharing your thoughts about TaxJar. We’re so glad to hear TaxJar has made sales tax easy for you and our support has been helpful. Also, thank you for your feedback regarding filing in Alabama. We’re always looking for ways to improve our customers’ experience in the product so this is very valuable feedback. I’ve shared your thoughts with the product team for consideration in upcoming product development.

Cheers!

Courtney

IT Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Two fold. First is the obvious handling of our sales tax payments. There's no way we would be able to dedicate the hours needed to remit the tax to every state/county/street. It's just insane it was all setup that way. 2nd, are the nice apps/plugins for our ecommerce sites to calculate the tax rates. Works very well. Review collected by and hosted on G2.com.

What do you dislike?

Not much that I can think of. Seems to work well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You may have to bug support a couple times if you need to get a hold of them. Thankfully it's pretty rare I ever need to get in tough with a human. The interface and online help articles are usually enough. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accurate sales tax calculations for customers and the payments to the various states and all the crazy districts involved. Review collected by and hosted on G2.com.

Show More
Show Less
president
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

great interface, and simple to understand. Set up is easy... MUCH easier than avalara. Review collected by and hosted on G2.com.

What do you dislike?

Occasional issues arise when there are tax changes, sometimes it takes a period of time to be sorted out. ***Some customer support inquiries do not get replied to or resolved in a timely fashion or at all.. we are struggling with this now, tickets we have opened without response for a couple weeks :( REally wish they can have more active support for when there are critical issues.. please help us! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking to be compliant this is easy set up. WE investigated TaxJar competitors and we are happy we chosed taxjar for a business our size (we sell on amazon, ebay and website) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great to be compliant for all states. Review collected by and hosted on G2.com.

Show More
Show Less
HR Director/ Executive Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

TaxJar seems to always be a step ahead. Their latest best addition to their site is the ability to see in what states you pass the threshold for sales tax liability based on Economic nexus. I also love how quickly their customer service replies back. It definitely is faster than other online companies. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice to be able to apply for sales tax for each state from the website. I know you can pay to each state but not sign up. I know that would be a huge undertaking project but other than that, we are very happy with TaxJar. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Figuring out the exact amounts taxed owed, even though Amazon pays for part of it. Review collected by and hosted on G2.com.

Show More
Show Less
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It is a very intuitive and easy to navigate platform. You just link up your accounts and your dashboard will show all the data you need to know about your taxes. If there are any additional steps you need to take for any special circumstances there will be easy straightforward step by step instructions on how to complete it. And if you have any additional questions support is very responsive and eager to help. It can't be any simpler! Review collected by and hosted on G2.com.

What do you dislike?

Taxes in general. But all kidding aside, Taxjar does make doing taxes less of an activity to dislike. One downside of Taxjar is that is only helps with a business' sales and use tax. They could benefit from expanded services like corporate taxes (ex: California's franchise tax and help provide insight regarding what steps to take.) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It would be helpful to have more expanded tax services in other areas besides sales and use tax. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving nuanced tax obligations that I otherwise would not have known. I am keeping up with my tax compliance simply by teaming up with Taxjar. I can feel rest assured I am on the right track with my business and have peace of mind. Review collected by and hosted on G2.com.

Show More
Show Less
Owner and Recruiter
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Love that Taxjar tells me exactly when my taxes are due so that I can stay on top of everything easily. This is the biggest pain point with e-commerce sales and TaxJar helps to alleviate some of that pain / apprehension related to one day being audited or sent a big tax bill in the mail. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the data needs to be validated and I'm never quite sure if everyting is perfectly accurate. I've been using it for less than 1 year so I'm still learning about all things Sales Tax - wish a professional was double checking my work or someone who could consult with me to ensure I was doing everything right. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are in the e-commerce business, definitely consider using TaxJar to help take some of the headaches away! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use Taxjar to solve the problem of filing my taxes each month in a easy to use / fast method. Also staying on top of which states I need to file with and when is so confusing and sometimes overwhelming. TaxJar really helps me take care of those responsibilities in one spot. The fact that it integrates with my Amazon Seller Central account also eliminates one more friction point in the process. Review collected by and hosted on G2.com.

Show More
Show Less
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that if I get too busy, Taxjar is a good resource I can use for filing sales and use tax in my home state. It also calculates tax on my Square website. It used to be that I would have to go around to different counties and figure it all out each quarter, but with Taxjar I simply click a button, double check the data, and I'm good to go. I can also look up laws of each state. Review collected by and hosted on G2.com.

What do you dislike?

I don't like that Taxjar doesn't collect taxes precisely for other states, but that could be because I don't have nexus. As a craft fair artist, taxes are really complicated and I have to call each state's dept. of revenue to find out their system. I wish Taxjar would do this for me, or have an appropriate form for each state. I wish that Taxjar had more ways to charge tax in different states for my website. I wish that it didn't cost as much to use per month, or that filing was free. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need a simple answer to sales and use tax, this is your site. Taxjar also has ways to look up laws and explain them clearly for all states. I like that support gets right back to me. When I'm paying taxes, I need answers fast. Taxjar is kind and nicely explains answers to my tax questions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It used to be that I would have to go around to different counties and figure it all out each quarter, but with Taxjar I simply click a button, double check the data, and I'm good to go. I can also look up laws of each state. Review collected by and hosted on G2.com.

Show More
Show Less
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The dashboard is very easy to use and visually clear. The economic insights are very helpful, especially if you are newer to the world of eCommerce and want to make sure you are taxing appropriately.

The support staff is willing to answer all of our questions, no matter how small - we were very concerned about the process but felt at ease with their implementation team. Review collected by and hosted on G2.com.

What do you dislike?

I wish there were a few more troubleshooting guides on the website when you are seeing the estimated sales tax, when there is a slight difference you have to dig a little bit for more information on why that may have happened. I also wish there was a way to maintain your own test transactions instead of having to send an email to the TaxJar team every time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits - we don't have to worry about our sales tax! Auto-file has been a dream and they were so helpful during onboarding when we had many questions about economic nexus.

It also helps us be more in tune with where our customers are based! The reporting features are also invaluable to us. Review collected by and hosted on G2.com.

Show More
Show Less
UW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that I can connect the different platforms that I sell on to TaxJar. I sell on Shopify, Amazon, Walmart and I have direct over the phone sales too that I can upload right into the platform so their system can calculate if we meet the economic nexus for any particular state. Once you meet economic nexus in a state you are notified to contact the state to create a sales tax account. From there, once all of the proper documentation is submitted, you can then connect your TaxJar account to the state to properly remit taxes to them. Review collected by and hosted on G2.com.

What do you dislike?

There is a significant learning curve when setting up. I knew nothing about taxes going into this - other than I need to remit them when necessary. I went through the training and still have significant questions. Thankfully they do have a lot of education pieces to solve problems, but it does take a lot of time to get setup - add states - connect your TaxJar account to that state - and then remit the taxes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend TaxJar to businesses of any size. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

TaxJar helps me calculate and remit sales tax to individual states from all of the platforms that I engage in. They complete the filings for me, which is truly helpful. Review collected by and hosted on G2.com.

Show More
Show Less
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It is a very simple platform, the interface is user friendly, and allows you to get things done fairly fast. They are constantly updating it with new features, and they have easy to follow tutorials when you want to get things down by yourself. The interface is pretty easy to handle without much room for doubt or questions. Review collected by and hosted on G2.com.

What do you dislike?

It does not allow for customization to the extent needed. Not all businesses are subject to the same sales tax rules in every states. They don't have options to exclude yourself from certain taxes like the B&O tax in WA when using their automatic filing system. Until recently you could not change if shipping was taxable or not based on your particular business situation.

They also don't fully integrate with Shopify, meaning they can take the information from Shopify, but they are not the ones calculating the sales tax at checkout, Shopify does, and Shopify does wrong a lot because they use zip codes instead of addresses. Also, when doing refunds, more often than not tax jar records them wrongly, so I have to download the file, fix it manually, and re upload it. Not very friendly. Also, the refund ID is different than the transaction ID which makes it harder to find the original transaction to then go to Shopify and see how the refund was done.

Their customer service is good but slow, too slow sometimes given that some things are tax sensitive.

They only solve one issue of the problem, calculating taxes right, but the other half, having the filing done correctly, I can´t do it, because their system makes me over pay for taxes due to the lack of customization and exemptions I can apply if I file on my own. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Understand that their automatic filing might make you pay more than you should, and that refunds are not always correctly loged. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am getting an accurate amount of what I owe in sales tax to different states, which is a big issue for us since we sell to all 50 states. The benefits are having the right number, knowing when I over collected or under collected, getting a reminder of when taxes are due and overall managing my sales tax easily. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Courtney Touchstone of TaxJar

Hello,

Thank you for the candid feedback about TaxJar. We’re so glad you find the user interface easy to use. Also, thank you for the feedback regarding our Shopify integration and refunds. It’s very valuable to hear your concerns and I’ve forwarded them to our product and customer service teams. Thanks for being a customer!

Cheers!

Courtney

Internet Marketing Specialist and Online Reseller
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that TaxJar automatically tracks my sales on various platforms and then tells me what I owe in sales tax to various states. Review collected by and hosted on G2.com.

What do you dislike?

I don't like having to renew my credentials with my sales platforms once a year but I don't think there is anything you can do about that. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are struggling go to their support page and read all the articles you can find. They are immensely helpful. Also, contacting their support team if all else fails is helpful, too. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am getting the amounts needed to pay my state sales tax. It has saved me tons of time and frustration. I can't say thank you enough! Review collected by and hosted on G2.com.

Show More
Show Less
Online Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like the ability to have our sales tax calculation made much easier and that TaxJar will take care of our tax filings. Review collected by and hosted on G2.com.

What do you dislike?

I felt the setup process did not go smoothly and could have gone much quicker. Also, there were things I did not feel were explained and lead to misunderstandings on our end. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you fully understand what you're getting into and the work required to get it going. Schedule time to be able to get TaxJar set up and running. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales tax is figured for states in which we make sales to and they take care of filings which means less work on our bookkeeper. Review collected by and hosted on G2.com.

Show More
Show Less
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I love the fact that TaxJar provides countless resources to help me understand taxes. The articles are extremely helpful. I can access tax information on any subject and any state. Their customer support was quick to help resolve an issue that I had. Review collected by and hosted on G2.com.

What do you dislike?

So far I have had no problems with the software. I can't find anything that I dislike. I don't think there many downsides. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have learned so much about taxes that I never new before. TaxJar provides a lot of articles that have been really useful in helping with my business tax needs. It has been a great benefit to my company. Review collected by and hosted on G2.com.

Show More
Show Less
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that fact that all my platforms are on in one place. I get a total for all instead of figuring them out on my own. I sell on eBay, Amazon and Walmart. In the past it was veery difficult to find all my tax information for these sites. I needed a place where they could all be combined in one place. TaxJar does a great job. Review collected by and hosted on G2.com.

What do you dislike?

I dont think there many downsides, perhaps it could be easier to find every transaction and filter which ones I received tax for and which ones I didnt (like eBay or Walmart sales). I have to a little but of manual work on my end. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It does a great job. I dont think there are many sites out there doing their kind of work and they are a great option no matter what size business you have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to make sure my numbers accurate and it saves me time. In the past this took a lot of effort on my end and I would be dreading sales tax season. I want to make sure we are reporting honest and credible information. I think this website would be a great benefit for any company. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Courtney Touchstone of TaxJar

Hi Daniel,

Thank you for the kind words about TaxJar. We’re so glad we’ve been able to help relieve the dread you feel dealing with sales tax. Also, thank you for the feedback about filtering transactions. I’ve provided that information to our product team so they can consider it for the roadmap.

Cheers!

Courtney

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

There are a lot of things I like but if I had to choose what I like best about tax jar is that tax jar calculates and submits my taxes easily and without hassle. Most importantly I don't forget to file my taxes. This has made things easier for my accountant. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike about tax jar is the extra cost of processing instead of just the monthly cost. I'd say it's cheaper than working with someone like my accountant but over all it's not exactly a cheap service since they charge every time an additional fee when having to file my taxes. What else? Maybe I am knit picking but the interface could use a face lift. Overall not much to it so it's a very minor dislike. Mostly I'm most concerned with the price. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make life simpler. When doing this, integrate with existing technologies. Also talk to your accountant if this is a viable solution for your business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem I am solving with tax jar is that I don't forget to file my taxes. It makes things automated and I don't forget to file on the due date needed. The worst is forgetting to do it then having to log into the state site to try and correct things. It's so bad. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Courtney Touchstone of TaxJar