Kentico Reviews & Product Details

One platform, endless possibilities. Kentico is a content management system and commerce platform, with built-in digital marketing and AI capabilities that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals faster.  Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels. Xperience by Kentico is a content management system and commerce platform with built-in digital marketing and AI capabilities that consolidates all the tools you need into a single-vendor solution. Empower your team to create personalized, engaging customer experiences while eliminating time-consuming tasks with a comprehensive content management system that is easy to learn and use. Tailor content and delivery to individual preferences, develop consistent interactions across multiple digital touchpoints, and reach your customers on their favorite channels, anytime, anywhere. No need to worry about surprise expenses, thanks to transparent, predictable pricing and low ownership costs. Kentico’s platform streamlines multichannel content management and digital marketing, replacing multiple disconnected tools with a unified solution. Its rich set of built-in capabilities helps your team achieve more with fewer processes and less complexity, improving productivity and accelerating business outcomes.

Product Website

Seller

Kentico

Discussions

Kentico Community

Languages Supported

Arabic, Czech, German, English, Hebrew, Hungarian, Dutch, Polish, Russian, Slovak, Spanish, Chinese (Simplified)

Overview by

Ivana Hraskova (Helping you create modern digital experiences at Kentico Xperience.)

Pricing

Pricing provided by Kentico.

Kentico Xperience 13 – Business

Starting at $12,500.00

1 License Per Year

View More Pricing Information

Kentico Integrations

(7)

Verified by Kentico

Kentico Media

Kentico Demo - Xperience by Kentico - Application Dashboard

The Application Dashboard allows users to quickly access their favorite and most frequently used applications and supported objects, such as Forms or Campaigns.

Kentico Demo - Xperience by Kentico - Content Hub

Discover the game-changing Content Hub within Xperience by Kentico digital experience platform! Mix and match pieces of your digital content while ensuring it's optimized for multichannel use.

Kentico Demo - Xperience by Kentico - Media Library

Using the Media libraries application, you can store various types of files in Xperience, for example, photos, pictures, sound files, videos, package files, presentations, or document files. Despite its name, media libraries allow you to store non-media types of files as well.

Kentico Demo - Xperience by Kentico - Content modeling

Marketing teams today must stay ahead of the market and deliver superior content that speaks to existing customers and, at the same time, attracts new, untapped audiences.

Kentico Demo - Xperience by Kentico - Page Builder

Intuitively create and adjust web content across your website using a drag-and-drop interface and widgets. Use the widgets in editable areas, copy-paste them across your website, and personalize content of any size and type to satisfy every user’s need. Plus, save time with reusable templates.

It only takes a minute to learn about Xperience by Kentico! Get to know our digital experience platform that simplifies content management and boosts digital marketing effectiveness.

Do you remember the sound of the early internet? As the internet evolved, so did we, but our mission to deliver great products has always remained the same. With over 90,000 websites powered globally, we owe our success to our happy clients

Partners share how Xperience by Kentico benefits marketers and developers alike and why others should take note.

Official Downloads

(5)

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Kentico Reviews (366)

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Valentina R.

Director of Operations

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/9/2026

"A Versatile Digital Expereince Tool that Automates Our Compaigns and Delivers Personalized Content"

4/5

What do you like best about Kentico?

One aspect of this digital experience platform that truly stands out to me is its versatility.

Kentico offers a wide range of comprehensive features that streamline content management, making the process smooth and efficient.

Additionally, delivering marketing content to our audiences across various channels is straightforward with this platform.

The built-in content creation tools are both accurate and dependable, which I find very useful. Customizing, personalizing, and sending email campaigns with Kentico is also simple.

Overall, it is easy to deploy and significantly simplifies the process of automating email marketing, making it both quick and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

One of the main challenges we face with this digital experience platform is the limited customization options available.

Furthermore, I find the interface of Kentico to be overly complex, which makes it difficult to understand and use.

Another drawback for me is the high cost of Kentico, which I find unappealing. Review collected by and hosted on G2.com.

What problems is Kentico solving and how is that benefiting you?

Kentico is a valuable digital experience solution that has helped us streamline our content creation processes.

Its impressive features automate our campaigns, enabling us to deliver high-quality, personalized content.

I also find Kentico to be both flexible and scalable, making it easy to adapt to our evolving needs. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thank you for the feedback. For advanced customization, we recommend exploring custom modules and MVC development options in Kentico—both allow for deeper flexibility beyond the default settings.

If the interface feels complex, consider using UI personalization to simplify what users see based on roles.

For cost concerns, reach out to your Kentico representative to review your licensing tier—there may be options better suited to your needs.

Tanja B.

Network Admin

Individual & Family Services

Small-Business (50 or fewer emp.)

1/9/2026

"Kentico Empowers Global Marketing with Seamless Automation and Centralized Content Management"

4.5/5

What do you like best about Kentico?

For our omnichannel content marketing and delivery needs, we consistently depend on this outstanding digital experience platform because of its remarkable capabilities.

Kentico streamlines our marketing workflows and enables us to get the most out of our campaigns.

Its automated campaign features make it possible for us to provide personalized experiences to customers worldwide.

Furthermore, it is user-friendly and allows us to manage and distribute our marketing content from a single, centralized platform, simplifying our tasks.

This flexible and easy-to-implement digital experience platform empowers us to deliver exceptional experiences to our clients. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

This digital experience platform has been outstanding for both me and my team, delivering impressive results.

However, even with all its remarkable features, I am disappointed by how slow the customer support team responds. Review collected by and hosted on G2.com.

What problems is Kentico solving and how is that benefiting you?

Kentico is an impressive and cost-effective tool that enhances global marketing through its versatile automation features.

Using this digital experience platform, we are able to provide excellent experiences for our customers.

It remains a consistently innovative solution in the digital experience space. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thank you for highlighting the impact Kentico has had on your global marketing efforts.

We’re sorry to hear about your experience with support response times. While we aim to deliver timely assistance, delays can occasionally happen. To help expedite future issues, we recommend submitting tickets via the Kentico Support Portal

and marking them with the appropriate priority level.

See how Kentico improved

Barbara V.

IT Manager

Individual & Family Services

Small-Business (50 or fewer emp.)

1/8/2026

"Effortless Content Management and Personalization with Kentico: An Accurate Digital Expereince Tool"

4.5/5

What do you like best about Kentico?

Kentico is an outstanding digital experience platform that makes marketing content publishing and management both easy and efficient.

Its user-friendly interface, combined with robust automation features, streamlines our campaigns and enables us to connect with a wider audience.

With this impressive tool, we can deliver personalized experiences to our valued customers.

The platform’s flexible and customizable options allow us to better understand our customers’ needs and provide content that aligns with their expectations.

Implementing Kentico is a quick and seamless process, making it effortless to get started. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

I am impressed by the capabilities that Kentico offers.

However, its pricing model is expensive, which might make it difficult for small businesses to afford its services. Review collected by and hosted on G2.com.

What problems is Kentico solving and how is that benefiting you?

Kentico is an excellent digital experience solution that enables us to manage content seamlessly across multiple channels.

Its digital content management features are truly top-notch, which makes it a dependable tool for our needs.

With Kentico, we are able to create and oversee high-quality content that provides us with a competitive advantage in the market. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thank you for your feedback.

We understand pricing can be a barrier for smaller teams. If you haven’t already, we recommend discussing tiered licensing or cloud subscription options with your Kentico representative—they can help align the platform’s value with your budget.

Appreciate you highlighting Kentico’s strengths in personalization and content management.

George J.

Software Engineer

Telecommunications

Small-Business (50 or fewer emp.)

1/8/2026

"An All-In-one Marketing Automation Platform that Drives Massive Growth Due to Its Accuracy"

4.5/5

What do you like best about Kentico?

This digital experience system is fundamental to our company because it automates multichannel campaigns effortlessly, which improve customer journeys.

Kentico is a scalable and secure content management and digital experience platform that has been consistently impressively since day one.

The implementation of this comprehensive marketing powerhouse is efficient.

Kentico has code-free capabilities that streamline our content management and editing processes.

It accelerates the personalization of marketing content because it has poweful and accurate capabilities and features. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

Kentico gives is value for money, but I find its pricing model unsustainable and experience for small enterprises.

Its interface also needs some improvements to make it easy to navigate. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thank you for your feedback.

For small enterprises concerned with pricing, we recommend discussing subscription-based licensing or modular scaling with your Kentico representative—these options can make the platform more cost-effective as your needs grow.

On the interface side, UI personalization can simplify navigation by tailoring views to specific roles. Details here: UI Personalization Guide

Your insights are appreciated and help us continue improving.

See how Kentico improved

Angelo R.

Software Developer

Information Technology and Services

Small-Business (50 or fewer emp.)

12/31/2025

"Pat on the Back to this Fireball with Simplicity of WYSIWYG Editor to thrive with Content&Campa. Mng"

4.5/5

What do you like best about Kentico?

Pat of the back to this incredible firewall through its simplicity with WYSIWYG editor am able to create,edit and update the content at will and even let the content team to do so keeping my websites thriving and gaining momentum with audience engagement.I speak well of the technical support which has been with me all the way,Kudos to the team. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

Pat on the back to the drap and drop simplicity it brought allowing our content team to be updating our websites which has garnered more audience than ever. Review collected by and hosted on G2.com.

What problems is Kentico solving and how is that benefiting you?

Pat on the back to the WYSIWYG editor which has enabled my content team to edit and update content at will which has made my websites thrive leading to a massive audience engagement.I speak well of the technical support for the support they give me with customization being the only developer the work had took the toll on me but now the content team has been a huge help for me.Love how it easy to tailor it for match to my websites needs. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Big pat on the back right back at you! We love hearing how the WYSIWYG editor turned your content team into a squad of digital rockstars. Drag, drop, thrive, that’s the Kentico way! And hey, our tech support team is doing a happy dance after your shoutout. Keep the momentum rolling!

Myles E.

IT Manager

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

12/31/2025

"Flexible and Intuitive Digital Experience Platform that has an Outstanding Customer Support"

4.5/5

What do you like best about Kentico?

Kentico is a versatile digital experience platform with impressive capabilities.

Implementing it is straightforward, and it enables us to tailor content to meet our customers' specific needs.

Creating and distributing marketing content through this system is both seamless and efficient.

Additionally, whenever we reach out to Kentico's customer support team, we are pleased with their prompt and high-quality responses. The platform's intuitive interface also enhances the effectiveness of content personalization. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

One challenge that newcomers often face with Kentico is its high cost, which can be a significant barrier for those just starting out. Furthermore, for beginners, getting accustomed to navigating Kentico's backend can require a considerable amount of time and effort. Review collected by and hosted on G2.com.

What problems is Kentico solving and how is that benefiting you?

Kentico is an outstanding tool that makes managing our content much easier.

As a leading digital experience platform, it allows us to tailor content to meet our customers' specific needs.

Additionally, it excels at automating multichannel campaigns, making it an excellent choice for our marketing efforts. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thanks for the kind words! We're glad Kentico’s flexibility and personalization powers are hitting the mark — and huge kudos to our support team for staying sharp and speedy. We hear you on the learning curve and cost for newcomers — we're always working to make onboarding smoother and the value clearer.

If you haven’t already, check out docs.kentico.com

or swing by the Kentico Community

— tons of helpful tips and best practices to help you (and your team) get the most out of the platform!

See how Kentico improved

Poletti L.

Director of Finance

Telecommunications

Small-Business (50 or fewer emp.)

1/8/2026

"Kentico Has Exceptional Omnichannel Content Management and Deleivery Capabilities"

4.5/5

What do you like best about Kentico?

Kentico is a consistent and easy to use omnichannel content management and delivery tool.

The advanced capabilities of this digital experience platform makes it a dependable tool.

When we have questions about this digital experience tool, the customer support team is fast and accurate to respond.

Apart from personalizing marketing content, Kentico is also dependable when it comes to automating campaigns, making it a highly reliable marketing automation solution.

The features of Kentico are not only easy to implement, but also easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

One of the drawbacks of Kentico is its complex customizations.

Secondly, I find this digital experience platform a bit expensive. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thank you for your review.

For complex customizations, we recommend leveraging Kentico’s MVC development model and custom modules, which offer more control and flexibility. You can explore these in the developer documentation

If cost is a concern, especially for scaling, it’s worth exploring flexible licensing options with your Kentico contact.

Appreciate your input—it helps us continue refining the platform.

See how Kentico improved

Verified User in Consulting

Small-Business (50 or fewer emp.)

7/22/2025

"Flexible and scalable CMS platform with a bit of a learning curve"

4/5

What do you like best about Kentico?

The best part about Kentico for me is the modular component setup. It’s very helpful when you're building out a bunch of pages as you can just drag and drop different components, reuse them across the site, and then edit the configuration to make them appear slightly different. After that you can just drop in the content copy and images and away you go. It saved me a lot of time and keeps the UI and UX consistent. I'm not overly technical, but once you get the hang of it, it's pretty easy to use. You can also set up email responses, flexible forms, metadata and tagging. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

As mentioned in the subject line, there is a bit of a learning curve. However, after a week or so and getting familiar with the navigation, it becomes second nature. I feel some of the admin interface could do with smartening up and perhaps some more tool tips or smart search would be helpful. Scheduling tasks was one area that could also do with simplifying as we ran into one or two issues initially when setting this up. Review collected by and hosted on G2.com.

What problems is Kentico solving and how is that benefiting you?

Kentico helps us manage a lot of content across different pages seamlessly. The way it lets us reuse components and templates means we don’t have to rebuild stuff every time. We just drop and go. It also makes it easier to keep layouts consistent. Overall, it’s helped us work faster and keep everything more organised, which is great when you're working to project deadlines. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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You're absolutely right that there’s a bit of a learning curve, especially around scheduling and some parts of the admin UI. Your suggestions for more tooltips and improved smart search are spot on — those kinds of enhancements make a big difference for day-to-day usability and are areas we’re continuously improving.

Adam S.

Website Project Lead

Enterprise (> 1000 emp.)

10/7/2025

"Kentico — Made for Marketers; Not Recommended for On Prem Deployment"

3/5

What do you like best about Kentico?

I really like all of the various marketing tools that Kentico's products provide. It's incredibly easy to create pages, organize content, and create a truly special and dynamic website made for various audiences. Kentico also offers many marketing tools we do not use, such as email automation. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

I dislike the uncertain future of using Kentico as an on prem solution. Xperience 13 is a quality product that we have been able to use exceptionally well within our organization. With the sunsetting of support for Xperience 13, we are being put in a situation where we have to move our content to Xperience by Kentico. Xperience by Kentico is missing many things that Xperience 13 has and it functions differently from a structural standpoint. It is frustrating to have a product we like so well and then be forced to move to a new product that we're not even sure we can use. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thank you for sharing your experience, it’s great to hear how effective Xperience 13 has been for your team, especially in delivering personalized, multi-site experiences with strong marketing capabilities. Regarding your concerns about moving to Xperience by Kentico: while it’s true that the platform introduces a new architecture and some features are still evolving, we want to clarify that on-premise deployment is still supported. Xperience by Kentico is cloud-native by design, but it offers flexible hosting options, including on-premise and self-managed environments, to meet different infrastructure needs. We understand that transitions like this raise important questions, and we’re here to support you. Our roadmap continues to focus on closing feature gaps and improving migration paths. You can stay updated via our Product Roadmap or connect with our team or your Kentico partner to explore the best path forward based on your specific setup.

See how Kentico improved

nitesh k.

Software developer

Information Technology and Services

Small-Business (50 or fewer emp.)

11/13/2024

"Centralized Content Management with Kentico Shines"

5/5

What do you like best about Kentico?

I appreciate Kentico's ease of use and comprehensive documentation which makes setup straightforward. The platform excels in centralized content management, offering numerous features that improve speed and reduce costs. I find the page creation tools and marketing capabilities to be highly beneficial. The centralized nature and evolving features, including AI tools for content management and marketing, are aligned with my technical needs and enhance our development tasks. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

I used to hate the media library because it took a lot of time to use, but it has been improved and is now not as much of an issue since they changed it to a content hub. Review collected by and hosted on G2.com.

Response from Kentico Team of Kentico

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Thank you for your kind words! We’re pleased that both you and your clients have benefited from Kentico. Media rendering improvements have been a focus in Xperience by Kentico, our latest version, and we’re confident you’ll see further enhancements.

See how Kentico improved