Actito Reviews & Product Details

With Actito, we have realized a longer customer lifetime thanks to the amazing customer engagement features. Using the tool, it is always easy to customize/personalize marketing campaigns to suit our customer needs.

I like that Actito makes it easy for our marketers to create relevant, timely and awesome interactions across the important touchpoints.

I like that Actito ensures we get unified customer view whereby the tool consolidates all customer information both online and offline to understand their behavior and preference.

The tool also handles marketing automation and orchestration really well and thanks to the detail reports and easy to understand insights, we always make right decisions. Review collected by and hosted on G2.com.

Actito handles really well, all features works, and no issues in using or understanding the tool. Review collected by and hosted on G2.com.

I use Actito for Marketing Automation and Scenarios. I really like its user-friendly and intuitive interface, which makes things a lot easier. The excellent customer support stands out for me, and I'm quite pleased with the data security it offers. The 'no-code' approach is fantastic because it allows me to design, create, and manage marketing campaigns without needing advanced technical expertise. I also appreciate the efficiency and speed improvements thanks to features like the no-code interface and the drag-and-drop builder. Switching from Klaviyo, I found Actito to be more efficient and flexible, which was a significant upgrade for our team. The initial setup was quick and efficient, much to my satisfaction. Review collected by and hosted on G2.com.

Personally, one is the segmentation depth can be cumbersome and could benefit from a more streamlined interface and two is the integration speed because it takes time to implement. Review collected by and hosted on G2.com.

Actito is a marketing platform that is easy to use, whether or not you choose to interface it with your information systems. It stands out for its ease of use in creating email campaigns, whether they are scripted or one-off, as well as SMS campaigns or lead collection forms. The teams are particularly committed to the success of our projects and remain available whenever we have a question. Review collected by and hosted on G2.com.

The platform is currently undergoing significant changes, which sometimes makes navigation complex, especially when it comes to distinguishing between the old version and the new one. Review collected by and hosted on G2.com.

The Actito interface is intuitive and constantly evolving, with regular updates, new features, and continuous improvements that make the experience increasingly smooth and efficient.

The real advantage is the team: from the sales representative to our account manager, including the developers and marketing specialists, everyone is extremely responsive and attentive to our needs. They are true partners, much more than just a service provider. Review collected by and hosted on G2.com.

Nothing in particular. To date, Actito perfectly fulfills its role. Review collected by and hosted on G2.com.

I use Actito to manage my marketing campaigns: one-shot emails, automated scenarios, forms, and SMS.

It's a user-friendly, intuitive, and comprehensive platform that allows me to easily create and manage personalized campaigns.

I particularly appreciate the integration of artificial intelligence, which helps me better segment my audiences, optimize my sends, and enhance the engagement of my contacts.

Actito saves me time while improving the relevance and performance of my marketing actions.

I highly recommend this solution to anyone looking for flexibility, efficiency, and innovation in their customer communication. Review collected by and hosted on G2.com.

The inability to send a test of an ongoing scenario. Lack of bilingual reporting on clicks. Review collected by and hosted on G2.com.

The tool allows for the development of very refined scenarios and targeting quite quickly. Additionally, the creative tool allows for personalization in emails. Finally, with more advanced use, it allows for reaching out to clients through multiple channels (email / SMS etc.) and sending different versions of messages to test them. The customer support is quite responsive. Review collected by and hosted on G2.com.

The performance indicator feedback is limited. The template tool could include new formats (while adhering to good deliverability practices). The basic connection is only conditioned by a common primary key, and this has its limits, especially for developing communications on a global event calendar. The feedback from Actito support has improved, but a hotline is missing in case of a real issue. In the end, very technical, but a deleted scenario disappears forever. Review collected by and hosted on G2.com.

The tool is really powerful and the team is there to help you out anytime you need. After several years of use, they help us to use their tools more and more to achieve our business goals. Review collected by and hosted on G2.com.

At first, I felt a bit overwhelmed by all the possibilities, but the team is charming, and they helped us go step by step. Review collected by and hosted on G2.com.

Actito gives a precise focus on customer, where solid engagement is made for easy personalization

We create powerful and highly customizable digital campaigns, including SMS and emails

We het flexible solutions for customer’s journey automation and audience segmentation

We get excellent A/B testing from this app, which issues real time analytics Review collected by and hosted on G2.com.

Actito has a subscription fee that is higher, making some businesses less profitable

The advanced features calls extra knowledge and support, affecting performance and clarity Review collected by and hosted on G2.com.

The ergonomics of the tool that allows any user to quickly get a handle on an email campaign, a trigger, etc... The customer support and the CSMs who are available and responsive. The quick setup of the tool (creation of databases, interfacing, etc...). The quality of the deliverability team. Review collected by and hosted on G2.com.

The issue is when you want to interface with providers who are not on their list of partners. Review collected by and hosted on G2.com.