Contentstack Reviews & Product Details

I use Contentstack for my daily project activities, including managing homepage and category pages, which makes my tasks significantly more manageable. The platform excels in scheduling, allowing me to plan content deployments in advance, making the process smooth and stress-free. Its scheduling feature is particularly valuable as it ensures timely and reliable publication of updates without needing constant supervision. The user-friendly interface and structured workflows of Contentstack enhance my ability to perform quick content updates and manage multiple entries efficiently, reducing the dependency on developers and minimizing the risk of errors. I appreciate how it centralizes content management, eliminating manual intervention and promoting a streamlined workflow. The version control and scheduling features contribute to maintaining content consistency and alignment with brand guidelines. Furthermore, Contentstack smoothly integrates with tools like Jira, Figma, and Google Analytics, augmenting its efficiency in managing content from creation to publication. The overall setup was intuitive and quickly understood, backed by clear documentation and responsive support. Switching from Salesforce CMS to Contentstack for its flexibility and faster management has been a positive change, substantially enhancing our agility in content management. Review collected by and hosted on G2.com.

While Contentstack is a powerful and user-friendly platform, I feel that some areas could be improved to enhance the overall experience. For instance, the bulk editing feature needs to be more intuitive. Currently, managing a large number of entries or components necessitates opening each one individually, which can be time-consuming, especially for projects involving frequent content updates like seasonal homepage banners or campaign pages. A more robust bulk editing capability, such as the ability to modify fields and publish multiple entries at once, would save a significant amount of time and reduce manual effort. Additionally, navigating large sets of entries could be streamlined. When handling multiple content types or entries across environments, finding specific items sometimes requires several clicks. Enhancements like advanced filtering, custom views, or advanced searches with saved queries could make locating and updating content more efficient. Review collected by and hosted on G2.com.

I find Contentstack to be an invaluable tool for my day-to-day work, primarily due to its user-friendly nature. Although it may not seem intuitive at first, it becomes quite easy to navigate over time, making it a reliable asset in managing our website's build and operations. I had some experience with other similar tools, but Contentstack stands out as the best, offering significant advantages compared to the alternatives I've tried. Moreover, the initial setup process was straightforward and intuitive, even without prior experience, enhancing my overall efficiency. It's also worth noting that despite its sophisticated capabilities, Contentstack integrates well with other software like Talon One and Yotpo, which further streamlines my workflow. Review collected by and hosted on G2.com.

I find the notification of changes in Contentstack could be improved. A couple of weeks back, the interface changed slightly, which wasn't a huge issue, but it would be better if they could send notifications or emails discussing these changes before they happen, rather than after. Review collected by and hosted on G2.com.

Contentstack offers a LOT of the capabilities I used to have to research, implement, test and continuously update and manage through plug-ins when my site ran on Wordpress. It's nice having everything available just from Contentstack's product line. It's much easier for my small team to manage the backend as admins and set up workflows. We brought in a new hire right after we moved to Constentack and asked him to become our subject matter expert on it. There were tons of courses and resources available directly from Contenstack to quickly get him up to speed and rock and rolling. Review collected by and hosted on G2.com.

There are a few things that seem standard for a CMS that we have had to ask our dev team to work with Contentstack to deploy. Review collected by and hosted on G2.com.

As a CMS, it performs at impressive speed, making both content management and updates efficient. Changes are reflected on the live site almost instantly, which I find very convenient. Review collected by and hosted on G2.com.

Limits on extensions, custom fields, workflows, assets etc. Review collected by and hosted on G2.com.

The flexibility. Overall, it is a good CMS in terms of being able to develop it and mould it into what you need to fit your requirements and support the business. It has a good amount of features available and if something is not available, it's likely it can be developed and added. Review collected by and hosted on G2.com.

Search function does not work very well when you have the amount of content that we do on our system. It can sometimes take a while to find the piece of content you're looking for. Review collected by and hosted on G2.com.

Contentstack has become a core component of our content operations, serving as the central hub for both our website content and all of our CRM communications. As a non-technical user, my experience has been largely positive, especially regarding how quickly we’ve been able to scale our content output and onboard new team members.

For our non-technical teams, the user interface is incredibly intuitive and easy to use. This simplicity is a massive win, making the platform genuinely simple to use and to onboard users without needing a deep dive into code or complex documentation.

I also appreciate the platform's modular approach, which gives us many different content "modules" to choose from. This flexibility allows us to structure content exactly how we need it for different channels. For my daily work, adding assets and localized content is straightforward. I can easily manage multiple language versions of an entry, which has significantly streamlined our international publishing workflows. The quick adoption and high comfort level among our editors prove the success of its design. Review collected by and hosted on G2.com.

While the daily content editing is smooth, I do encounter a couple of recurring technical frustrations, particularly within the Asset Manager.

My biggest pain point is the occasional bug when uploading assets. The search function for a specific folder directly from the assets page often acts up. It will either fail to return results or just be generally unresponsive. The workaround is to click on "upload" and then search for the desired folder from that specific modal, which is a bit of a nuisance when I’m just trying to locate an existing image.

Also, while I find localization easy, I know other teams struggle with the platform’s limitations on bulk operations (like publishing more than 20 entries at once). Review collected by and hosted on G2.com.

Contentstack makes it easy to manage structured content across multiple teams. The platform is intuitive, and its modular content model fits well with enterprise needs. We’ve found it especially helpful during our migration from Contentful—lift-and-shift was straightforward, and the support team has been responsive throughout. The ability to organize content by categories and track engagement metrics is a big plus. Review collected by and hosted on G2.com.

While the platform is powerful, the learning curve for new users can be steep, especially when configuring environments and workflows. Some integrations require more manual setup than expected, and documentation could be more detailed in certain areas. Review collected by and hosted on G2.com.

Contentstack's ability to automate processes is critical to our operations. We run a large utility company, and all notifications about construction and outages must reach our customers efficiently. With a well-established process in Contentstack, our customer service team is self-sufficient in sending out notifications. Automated processes ensure that the latest updates are always visible to website users. Review collected by and hosted on G2.com.

There are mainly limitations in the rich text editor that could be improved in my opinion. However, I think these are issues that our web cosultants could fix with a better setup. Review collected by and hosted on G2.com.

Each section when editing is made clear to prevent any mistakes when creating and amending web pages. Hyperlinking a website within text is made easy and references make it clear when amending a page after some time. I use ContentStack for work on a daily basis and am satisfied with its functionality and easy use. Review collected by and hosted on G2.com.

The only negative thing I have found is that when creating a new document page it only has the option to add an existing document. You need to save and come out of the new page in order to add a new document. Review collected by and hosted on G2.com.

I love how a lot of enhancements require minimal development work for website components; experimenting and approving new development features on testing environments can seamlessly be pushed to production with minimal page crashes or bugs. Implementation is also very easy - results are rendered instantly instead of going through a publication queue. Review collected by and hosted on G2.com.

Components can sometimes be difficult to track, especially on lengthy pages. If lengthy pages need to be restructured, individual components need to be expanded before dragged/dropped, as opposed to the name of the item being displayed on the display field. Duplicating components also come with challenges, as making any adjustments on the duplicated component will interfere with the original file - ideally, there should be a way to change content on the duplicated components without it interfering with the original component. Review collected by and hosted on G2.com.