Contentstack Reviews & Product Details

Contentstack provides a friendly interface for modeling and managing our web content. Being headless it allows for the flexibility we like to have when implementing our front end websites.

Also, the product is constantly improving. The team is releasing new useful features all the time. Review collected by and hosted on G2.com.

Some aspects of the content search could be improved, but I believe this is being updated in the next release. Review collected by and hosted on G2.com.

ContentStack has revolutionized the way we approach our digital sites and CMS, it has given us unlimited flexibility and possibilities, and has increased our speed to production by over 150%. Their customer service and product support never disappoints, the continuous enhancements and their attention to customer feedback are huge benefits and makes you feel like your opinion really matters. Review collected by and hosted on G2.com.

Think through what you want to do with your structure before you commit...we continue to learn as we go, which sometimes can cause rework. But that's on us, not ContentStack. Review collected by and hosted on G2.com.

Easy content creation and maintenance

Small learning curve

Fast content delivery

Great localization support

Well documented APIs

Webhooks and Extensions are useful for all types of third-party integrations.

Role-Based Access Control

Superb Support Review collected by and hosted on G2.com.

Contentstack does what it promises to do very well.

The user interface is functional but can be better. Options to configure the interface for non-technical users would be great. Review collected by and hosted on G2.com.

Quick and easy onboarding.The easy access to all our sites and content. All sites managed in one central place. Wonderful to be able to setup multiple environments that can be published to for instance QA, PPE and Production. Review collected by and hosted on G2.com.

That asset URL's change when a document is updated. Would be great to keep the URL the same. So that it does not have to be updated for files changing on a monthly/weekly basis. Changing asset URL's lead to allot of redirects etc being required as the links get used in emails, sites, app etc. Review collected by and hosted on G2.com.

The support from Contentstack. The docs, live chat and, of course, customer success are all first class. If there's an query then you can get acknowledgement, if not a solution, very quickly and there will always be an answer. While we were doing the initial build of our platform we had multiple Zoom sessions with our customer success manager and solutions architect where they were able to confirm we had used the system in the right way and/or suggest alternative implementation methods. I have personally used the live chat on a few occasions when needed, which has helped solve smaller issues without taking too much time. For larger issues or queries, we have always felt comfortable to email the team and arrange sessions to talk through solutions. Review collected by and hosted on G2.com.

It's just too flexible! We have found that there are so many different ways to solve a problem. It's not always clear what the best solution is, but we have found that the Contentstack team like the way we have implemented functionality/features. Sometimes we have felt that it would be a lot easier to use a traditional CMS but then we remember that we would have to use hacky solutions rather than custom-built. Review collected by and hosted on G2.com.

API and web hook to create a json file in s3. Review collected by and hosted on G2.com.

Nothing comes in mind. If we have had a issue, they have implemented it as feature request. Review collected by and hosted on G2.com.

I like how easy it is to use and how it's so flexible. Review collected by and hosted on G2.com.

I dislike that not everyone is using it! Review collected by and hosted on G2.com.

Straightforward interface. can easily spin up new pabges/templates. Image API is useful. Review collected by and hosted on G2.com.

Occasionally unintuitive. It sometimes feels like the interface could be further streamlined with no loss of capability Review collected by and hosted on G2.com.

I've used many content management systems (perhaps about 15 or so in the course of the last decade, both custom and widely known), and I find Contentstack to be very clearly laid out. I especially appreciate the ability to stage content. Far too many management systems rely on edits being remedied post-publishing, and occasionally the previews are not as accurately reflective of the live content as I'd like them to be envisioned. Review collected by and hosted on G2.com.

Occasionally I am unable to add a certain time to a blog post, but it fixes itself when I refresh. That's the only trouble I've run into. I'm not sure about the breadth of capabilities with Contentstack, but I'd be curious to know whether or not it's possible to have built-in metrics about view, links clicked, or other similar metrics to use for content strategy or implementing other improvements. Review collected by and hosted on G2.com.

Apart from the generally simple and easy to use UI for content editors, it has been fun to use this CMS with the frequent updates and the company's positive response to feature requests. We truly get the feeling that they are valuing their users' opinions and ideas.

We've actually gone as far as to use the CMS not only for content purposes, but also begun to create configurations and controllers, in order to avoid having to deploy all the time. Review collected by and hosted on G2.com.

One of the things that we feel could still improve, is the bulk actions. Can't really say I dislike it, but I do feel there's a lot of chance for improvements there. Adding more functions that could be addressed in bulk would greatly benefit us. Review collected by and hosted on G2.com.

Contentstack is a central part of our new digital stack. It is going to play a huge role in transform the digital experience we offer our customers. The speed and flexibility of the product saves a huge amount of time. The support, speed of response on our queries and the willingness to listen is second to none and better than anything else I have experienced in software. Review collected by and hosted on G2.com.

Small UX issue with the content type edit button. That is easily manageable though, and you get use to it. There are some restrictions on things like the number of fields that we could have as part of one content type of web page but again, Contentstack changed this. It would be nice if we could set and manage those limits ourselves. Review collected by and hosted on G2.com.

Easy to use, scalable, making web publishing and ongoing maintenance very easy! Review collected by and hosted on G2.com.

We ran into a few technical difficulties but was supported by the team and the issues have been resolved Review collected by and hosted on G2.com.

There are lot of things to like about it. Contentstack scored very high in our evaluation compared to other competitors. It scored high because of completeness of its API, its global reach and excellent documentation. Review collected by and hosted on G2.com.

There are some tweaks needed in UI for ease of use but the team is very responsive and is on its way to releasing a UI refresh soon Review collected by and hosted on G2.com.

I like using the individual components and that you can reuse those on different pages. Review collected by and hosted on G2.com.

Our process to do Tables and mobile tables is very time consuming. Review collected by and hosted on G2.com.

I love Contentstack's API-first approach. Their system is fast, stable, and intuitive. If you run into issues, support is always just a click away. Review collected by and hosted on G2.com.

We've noticed that some support requests take longer than we would like to resolve. Review collected by and hosted on G2.com.

Flexibility of using the CMS. It allows for mutliple levels of content to be associated with ease. Review collected by and hosted on G2.com.

At times there are limitations to the number of items that can be associated to content types. Review collected by and hosted on G2.com.

The Contentstack team is always innovating / adding helpful features. They are very open to feedback and feature requests. Review collected by and hosted on G2.com.

We sometimes run into challenges when changing the data structure of content types with many entries. Review collected by and hosted on G2.com.

The ability to access huge amounts of data that would have otherwise been difficult to access. Review collected by and hosted on G2.com.

There are still areas of the site that are still being developed, and improvements are constantly being made. Although this is a good thing, it can be a frustrating experience developing schema for a new and better feature to appear e.g. Modular blocks. Review collected by and hosted on G2.com.

Flexible schema definition (e.g. modular blocks). Customize publication stages. Webhooks to synchronize content in Contentstack with other services (e.g. translation, search index). Customizable/extensible UI for authors. Review collected by and hosted on G2.com.

The CDN cache-purge policy is "big hammer", not "surgical". There's a rate limit for content management API requests. There's been some confusion about the different kinds of API tokens and which functionality is supported by each. Review collected by and hosted on G2.com.

Contentstack seems to be pretty straight-forward and nimble to understand in terms of building templates, and is intuitive to get around in (finding content entries, editing, publishing, scheduling, etc). It is great for managing regular eCommerce promotions and putting together storytelling pages about products using atomic content modules I designed. Review collected by and hosted on G2.com.

ContentStack needs more pre-built solutions out of the box that are commonly requested business needs of content mgmt teams--a blog, a preview of content (especially an entire page) within the product without having to publish, pre-configured content modules that can be dragged and dropped in the desired order, an easy way to set custom URLs at the root level...basically if they could mimic more of the experience of a WordPress or Squarespace CMS, it'd get content teams onboard so fast! Otherwise, you have to have a seasoned Product Mngr with a vision for all of these things who has to define it all upfront, then have a tech team spend months of time building it all. Sales team should identify common use case for content marketing nowadays and come up with pre-built examples. I worked for many years in the CMS SaaS industry and we always built a lot of pre-existing models like this to close sales deals. Review collected by and hosted on G2.com.

Content Management Systems have come a long way but Contentstack and heacless CMS have taken it one step further. With the decoupling of the authoring and presentation layers, the front-end engineers and content managers have truly become independent of each other and can get content to their users faster. Review collected by and hosted on G2.com.

As with any CMS, content managers and developers are working in opposite directions. In order to resolve this longstanding issue with CMS, it is valuable for a platform like Contentstack to make such changes be able to propagate seamlessly. Review collected by and hosted on G2.com.

The ability to quickly build landing pages and using a template format for consistency helps with the creative team a lot as well. It also empowers more teammates to make edits to content they own. Review collected by and hosted on G2.com.

I think there is nothing wrong with what tasks I have to accomplish on a daily basis. Review collected by and hosted on G2.com.

As a developer, I like the ease by which we can integrate Contentstack seamlessly into our web applications. Additionally, their customer support is always top-notch, responsive, and willing to help in whatever ways possible. Review collected by and hosted on G2.com.

There have been no downsides for our team. Review collected by and hosted on G2.com.

The flexibility and ease of content modelling as well as onboarding content users. The in-product chat is also super helpful as the customer support is incredibly responsive. We had our stack up and running, powering content in a couple months. The last project that was simliar took multiple quarters. Review collected by and hosted on G2.com.

The pricing is confusing and difficult to understand. Localization is not ideal as once something is localized, updating is very confusing Review collected by and hosted on G2.com.

Good support for integration w/ strong API Review collected by and hosted on G2.com.

The UI is occasionally cumbersome to use Review collected by and hosted on G2.com.