Kontent.ai Reviews & Product Details

Kontent.ai is the headless CMS built for speed, control, and cost savings. We help content teams publish content faster, developers work more flexibly, and businesses reduce their expenses while managing content at scale. Kontent.ai is designed to accommodate even the most complex content workflows without sacrificing speed, compliance, or results. AI agents help manage content and workflows proactively, streamlining tedious manual tasks and enabling teams to focus on more strategic and creative work. With a demonstrated ROI of 320%, Kontent.ai customers—including WebMD Ignite, AC Milan, Zurich Insurance, PPG, and Oxford University—benefit from a measurable step change in how their teams create and deliver content, driving greater operational efficiency, reducing risk, and speeding up content’s time to value. Kontent.ai is a Microsoft partner and recognized vendor by Gartner and Forrester. Learn more at: kontent.ai.

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Kontent.ai

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Kontent.ai Community

Languages Supported

Afrikaans, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Irish, Gujarati, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Overview by

Martin Brazda

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

12 months

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Kontent.ai Integrations

(2)

Integration information sourced from real user reviews.

Kontent.ai Media

Kontent.ai Demo - AI agents collaborate on content management

AI agents can bear the heavy workload of generating texts, summaries, translations, and variants, and more complex tasks like content audits, too. This enables human creators to deliver more strategic value and do their best work.

Kontent.ai Demo - Total visibility into all operations

Mission Control supports efficient content production from start to finish. By tracking team progress and pace in one place, it’s easier to catch issues early and keep everything on track.

Kontent.ai Demo - Governance built into every action

Governance is non-negotiable for delivering consistent content. User roles, permissions, and workflow management help organizations meet stringent compliance standards and mitigate risk.

Kontent.ai Demo - On-the-fly content edits

Adjust content when you need to, without relying on developers. Fix typos, update key information, or issue corrections and deploy those changes everywhere in seconds.

Kontent.ai Demo - Collaboration in one place

Close frustrating feedback loops, while making your message stronger. Easily action feedback by leveraging suggestions, auto-replace, versioning, tasks, and more. Easy, familiar, all in one place.

Kontent.ai Reviews (185)

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Verified User in Wholesale

Enterprise (> 1000 emp.)

1/16/2026

"Good choice for structured content"

3.5/5

What do you like best about Kontent.ai?

Kontent.ai is a solid headless CMS if you want structured content and clean API's to deliver it where you need. It gives you the usual basics like content modeling, roles and workflow, plus preview so you can check things before publishing. Setup can take a bit of thought, especially if your content model is complex. But once it is in place it is easyto run day to day. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

the modelling UI can feel a bit constrained, so some changes take longer than you would expect. It also takes discipline to keep the content library clean, otherwise you end up with too many similar elements and inconsistent naming. And when multiple teams are creating items, it is easy for the structure to drift unless you keep on top of it. Review collected by and hosted on G2.com.

What problems is Kontent.ai solving and how is that benefiting you?

It solves the challenge of managing content for websites in multiple languages by letting you create and maintain translations in one place. It supports flexible content modelling so you can build structures that match your needs rather than forcing you into a rigid template. You can also add custom apps to extend functionality, for example to integrate third-party tools or automate specific tasks. That makes it easier to scale content operations across regions and teams without too many workarounds. Review collected by and hosted on G2.com.

Noémi L.

Digital product owner

Mid-Market (51-1000 emp.)

10/22/2025

"A Truly Empowering CMS Experience"

5/5

What do you like best about Kontent.ai?

Kontent.ai is a game-changer for modern content teams

What I love most about Kontent.ai is its modular content model - it gives us the flexibility to build structured, reusable content that scales beautifully. Implementation was quick and straightforward, which made the transition smooth for our team.

We also use Kontent.ai for integrations across our internally developed portals, where modular content is pulled dynamically. This setup is not only easy to adjust for business needs, but also incredibly convenient and efficient for ongoing content management.

The built-in documentation and training resources are top-notch, making it easy to onboard new team members and deepen our expertise. Their support team is outstanding - always responsive, helpful, and genuinely invested in our success. And it’s clear they’re not standing still: the continuous improvements and feature updates show how committed they are to evolving with their users' needs.

Highly recommended for teams looking for a future-ready, user-focused CMS. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

There’s nothing specific I dislike - like any platform, there are occasional small things, but the overall experience far outweighs them. Review collected by and hosted on G2.com.

What problems is Kontent.ai solving and how is that benefiting you?

Kontent.ai helps us manage and deliver modular content across multiple platforms with ease. It solves the challenge of maintaining consistency and flexibility in content creation, especially when working across teams and channels. Thanks to its structured content model and integration capabilities, we can dynamically serve content into our internally developed portals - making updates fast, business-driven, and low-effort for developers. This has significantly improved our agility and reduced time-to-market for content changes. Review collected by and hosted on G2.com.

gopi b.

Solution Architect / Product Owner

Mid-Market (51-1000 emp.)

10/19/2025

"Flexible, Reliable Platform with Great Support—Could Use More Built-In Tools"

5/5

What do you like best about Kontent.ai?

1. Strong Content Governance and Control

2. Headless/Composable Architecture for Flexibility

3. Focus on Content Operations and Collaboration

4. Excellent Customer Support and Reliability

5. Ease of Use

6. Quick Implementation Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

1. Lack of Certain Out-of-the-Box Tools, As a pure headless CMS, it deliberately doesn't include certain features that monolithic CMSs do, such as a complete, integrated personalisation engine or a full digital asset management (DAM) system, meaning you have to bring or build those components yourself. Review collected by and hosted on G2.com.

What problems is Kontent.ai solving and how is that benefiting you?

Project Problem Kontent.ai Solves Primary Benefit to You

1. Customer Service Portal: Inconsistent & Outdated Information across channels (web, chatbot, agent scripts). Single Source of Truth & Consistency: Agents and customers get the exact same, latest approved answer, increasing trust and reducing support time/errors.

2. Quote & Buy Journey: Fragmented Experience & Slow Updates of product-specific messaging, T&Cs, and disclaimers within a complex application. Agility & Compliance: Marketers can instantly update product descriptions, promotional text, or mandatory disclosures within the journey without redeploying the core application.

3. Product Automation (Manage PDS & TMD): Compliance Risk & Manual Document Creation for regulatory documents (Product Disclosure Statements/Target Market Determinations). Structured Content & Governance: Ensures regulatory-required content (like disclaimers or product features) is created once, stored as reusable modules, and correctly flowed into various legal documents (PDFs) and digital channels.

4. Manage Communication Templates (Print, Email & SMS): Content Silos & Brand Inconsistency between different delivery formats (e.g., the policy cancellation notice text differs between email, PDF, and SMS). Omnichannel Consistency: The content team manages all transactional and marketing copy in one place, ensuring a unified brand voice and consistent message across all output types (which are rendered via connected print/email/SMS services).

5. Marketing Websites: Slow Time-to-Market & Developer Dependency for publishing new pages, A/B tests, or global campaigns. Speed & Flexibility (Decoupling): Marketing and content teams can create and launch new campaign pages or websites much faster using familiar tools like Web Spotlight, without waiting for the frontend development team for every small change. Review collected by and hosted on G2.com.

Abul k.

Digital Lead

Mid-Market (51-1000 emp.)

10/30/2025

"Intuitive Headless CMS with Seamless Content Management"

5/5

What do you like best about Kontent.ai?

What I like best about Kontent.ai is its intuitive, headless CMS architecture that allows seamless content management and delivery across multiple digital platforms. The interface is user-friendly, collaboration is smooth, and it’s easy to structure and reuse content efficiently. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Up to this point, my experience with the platform has been highly positive, with no major drawbacks or issues encountered. Everything has performed exactly as expected. The only area for potential enhancement would be the addition of real-time error tracking this would help identify and monitor cases where content fails to load on the platform, ensuring quicker resolution and improved reliability. Review collected by and hosted on G2.com.

What problems is Kontent.ai solving and how is that benefiting you?

Kontent.ai is effectively solving the challenge of managing and delivering structured content across multiple digital channels. Previously, content updates and publishing required heavy developer involvement and lengthy release cycles. With Kontent.ai’s headless CMS approach, content creation, management, and distribution are now streamlined and decoupled from the development process.

This flexibility allows our content and marketing teams to work independently, reducing turnaround time and ensuring faster go-to-market delivery. The platform’s intuitive interface, strong collaboration tools, and structured content model have improved consistency and reduced duplication of effort.

Overall, Kontent.ai has significantly enhanced our content governance, scalability, and team productivity, enabling us to maintain a unified brand experience across all our digital platforms. Review collected by and hosted on G2.com.

Ashley P.

Digital Content Team Lead

Enterprise (> 1000 emp.)

11/5/2025

"Exceptional CMS Experience with Kontent.ai"

5/5

What do you like best about Kontent.ai?

The Kontent.ai platform is one of the best CMS platforms I have worked with in my experience as a Content Strategist and now Content Team Lead. Our account representative is amazing, and customer support are very responsive to our business needs and questions. The CMS itself is very user friendly, offers a ton of Ai solutions to be easily implemented in the CMS to increase our content throughput. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Onboarding and training new marketing stakeholders to adopt the headless CMS mindset/approach is difficult. Kontent AI has a robust library to help offer solutions to help mitigate this. Review collected by and hosted on G2.com.

Hai B.

Senior Developer

Mid-Market (51-1000 emp.)

1/10/2026

"Powerful, User-Friendly CMS for Enterprise Content Management"

4.5/5

What do you like best about Kontent.ai?

Kontent.ai is a powerful and flexible headless CMS, especially well-suited for enterprise and multi-channel projects. The content management interface is user-friendly for editors, with clear workflows for creating, reviewing, and publishing content. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Because it is a headless CMS, content preview and debugging are sometimes less intuitive for non-technical users and often require support from developers. Review collected by and hosted on G2.com.

Verified User in Investment Management

Enterprise (> 1000 emp.)

1/8/2026

"Effortless Website Modernization with Outstanding Support"

4/5

What do you like best about Kontent.ai?

Kotent.ai is incredibly easy to use and has completely modernized the look of our company website. The platform is intuitive, and their customer support is very helpful and responsive. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

One small area for improvement could be adding a few more advanced customization options, Review collected by and hosted on G2.com.

What problems is Kontent.ai solving and how is that benefiting you?

Kontent.ai solves the challenge of managing and updating website content efficiently while keeping the design modern and consistent. For us, this means we can quickly make updates without relying heavily on developers, maintain a polished brand image, and ensure our website stays engaging for visitors. The intuitive interface and helpful customer support make the whole process much smoother and less time-consuming Review collected by and hosted on G2.com.

Stephen B.

Software QA Tester

Small-Business (50 or fewer emp.)

1/8/2026

"Flexible Headless CMS with Excellent Content Reusability"

5/5

What do you like best about Kontent.ai?

Kontent.ai has good flexibility for what we want to do with it. With it being a headless CMS, it means that content items can be reused without the need to duplicate them Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

The tutorials are good but the role profiles could be expanded. I am a software tester and this isn't really covered by either the developer or content creator role profiles Review collected by and hosted on G2.com.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

1/8/2026

"A CMS system that is easy to pick up and run with"

4/5

What do you like best about Kontent.ai?

Very easy to use. If you've ever used a CMS before then you'll be able to pick up Kontent.AI immediately. If you're new to CMS, it's okay because the interface is great and simple. I also enjoy the speed in terms of publishing and removing items from my companies webisite. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

There are some issues here and there with generating links once you create items on the platform. Review collected by and hosted on G2.com.

Vincent v.

Full-stack Developer

10/15/2025

"Exceptional support and intuitive usability"

4/5

What do you like best about Kontent.ai?

I appreciate Kontent.ai for its ease of use, allowing smooth integration across multiple platforms like websites, mobile apps, and email. The initial setup was straightforward, with extensive support from the team. The robust API and webhook system simplify content management and syncing with other systems. Their responsive support is commendable, with timely problem resolution and knowledgeable staff. As a developer, I find the clear documentation particularly useful. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Kontent does their thing pretty good. The only consern that i have is that they are maybe focussing a bit too much on AI and forgetting some other parts that are also important for us like working with an item with multiple languages or API responses that can be improved. Review collected by and hosted on G2.com.