
BigTime has made a noticeable difference in several areas. Invoicing is much easier to manage, and time tracking has become simpler for the team, which also makes running payroll smoother. Project management has improved with better analytics, giving more visibility into performance. I also find the AI chatbot useful - it often helps me quickly find the right settings or configurations without needing to dig around too much. Overall, the platform brings together a strong set of features that support day-to-day operations effectively Review collected by and hosted on G2.com.
The rollout could have been smoother, especially in the early stages. It would have been helpful to have employees tracking time sooner to identify potential issues earlier. The interface could also be more user-friendly in some areas, as there is quite a bit of back-and-forth clicking and some actions feel less intuitive than they should be. Additionally, some of the help videos are still based on the old UI, which makes it harder to follow along when trying to make changes in the current version. Review collected by and hosted on G2.com.






