--- title: BigTime Reviews meta_title: 'BigTime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1727 reviews by the users' company size, role or industry to find out how BigTime works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1727 scale: '5' date_modified: '2026-06-23' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # BigTime Reviews **Vendor:** BigTime **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,727 ## About BigTime BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. ## BigTime Pros & Cons **What users like:** - Users value the **ease of use** of BigTime, finding it simple and effective for time tracking and reporting. (111 reviews) - Users find BigTime's **time tracking** feature easy to use and effective for managing workloads and project resources. (87 reviews) - Users appreciate the **user-friendly interface** of BigTime, making time tracking and project management effortless and efficient. (51 reviews) - Users appreciate the **tracking ease** of BigTime, finding the timer feature and interface user-friendly and efficient. (48 reviews) - Users value the **time-saving features** of BigTime, enjoying efficient tracking and streamlined project management. (44 reviews) - Users appreciate the **intuitive interface** of BigTime, finding it easy to navigate and manage their hours efficiently. (40 reviews) - Efficiency (32 reviews) - Easy Tracking (31 reviews) - Users find BigTime’s **helpful features** support seamless time tracking and billing, enhancing team productivity and workflow integration. (30 reviews) - Users value the **efficient project management and time tracking** features of BigTime, simplifying client invoicing and reporting. (30 reviews) **What users dislike:** - Users experience **missing features** in BigTime, such as unclear reports and insufficient documentation for effective usage. (24 reviews) - Users find **implementation time-consuming** , especially in resource management and customizing dashboards for their specific needs. (19 reviews) - Users struggle with a **steep learning curve** due to unclear documentation, navigation issues, and inconsistent information. (17 reviews) - Users face challenges with **manual entry** , requiring frequent adjustments and hindering workflow efficiency in BigTime. (16 reviews) - Users experience occasional **software bugs** that can disrupt workflows, such as timeouts and filtering issues. (16 reviews) - Users find the **time-consumption** of navigating BigTime cumbersome, leading to frustration and extended learning periods. (16 reviews) - Users find BigTime's interface **not intuitive** , causing delays and requiring extra training for effective project management. (15 reviews) - Limited Customization (14 reviews) - Task Management (14 reviews) - Users struggle with **complex usability** in BigTime, finding navigation time-consuming and the interface frustratingly clunky. (13 reviews) ## BigTime Reviews ### 1. Dissatisfaction is growing **Rating:** 1.0/5.0 stars **Reviewed by:** Janet S. | Vice President., Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about BigTime?** Quick and easy access from any browser. This means we can use the software anytime, anywhere! **What do you dislike about BigTime?** Update: Still rolling with the punches but dissatisfaction is growing. More and more the things we should be able to do are add ons or simply not possible at all with the software. While some of the help features have improved, I don’t think it is enough to justify using the software longterm. What's holding us back is migration and what that may look like. It appears that additional staff will be needed along with duplication of entries to ensure that nothing is lost. Frankly, do very deep research before you commit to the software. Speak to small and large firms (ours is small). **What problems is BigTime solving and how is that benefiting you?** It has timekeeping and billing features which enables us to invoice clients. It also enables us to see at a quick glance whether we are overworking projects. **Official Response from Vicky Karantonakis:** > Hi Janet, thank you for sharing your experience with BigTime! It's great to hear we're helping you monitor staff productivity and you like the flexible access. But, we're sorry to hear you're having challenges with some of our updates. If you have any other issues with updates, please don't hesitate to reach out to your CSM or support@bigtime.net. ### 2. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Swapnil R. | Architectural Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about BigTime?** BigTime makes it easy to track time, manage project budgets, and monitor project progress in one place. The interface is straightforward, and the reporting features help our team stay on top of project hours and deadlines. It has improved visibility into project performance and resource allocation. **What do you dislike about BigTime?** The user interface can sometimes feel dated, and certain reports require multiple steps to generate. Some customization options are limited, and the mobile experience could be improved to make time entry faster when working away from the office. **What problems is BigTime solving and how is that benefiting you?** BigTime helps us track employee time, manage project budgets, and monitor project profitability more accurately. It provides better visibility into how project hours are being spent, reduces administrative work, and helps ensure projects stay on schedule and within budget. This has improved project management and reporting across our team. ### 3. Strong operational tool for invoicing, tracking, and analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Brian G. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about BigTime?** BigTime has made a noticeable difference in several areas. Invoicing is much easier to manage, and time tracking has become simpler for the team, which also makes running payroll smoother. Project management has improved with better analytics, giving more visibility into performance. I also find the AI chatbot useful - it often helps me quickly find the right settings or configurations without needing to dig around too much. Overall, the platform brings together a strong set of features that support day-to-day operations effectively **What do you dislike about BigTime?** The rollout could have been smoother, especially in the early stages. It would have been helpful to have employees tracking time sooner to identify potential issues earlier. The interface could also be more user-friendly in some areas, as there is quite a bit of back-and-forth clicking and some actions feel less intuitive than they should be. Additionally, some of the help videos are still based on the old UI, which makes it harder to follow along when trying to make changes in the current version. **What problems is BigTime solving and how is that benefiting you?** Time Tracking Billing Invoicing Project Management ### 4. Reliable and structured tool for time tracking and reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Bidyut Jyoti S. | Managed Services Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about BigTime?** BigTime offers a very structured and intuitive approach to time tracking, which makes logging hours straightforward and efficient. The way Projects, Tasks, and Categories are organized provides clear visibility into how time is allocated. Using Projects as client names also simplifies tracking and keeps everything well organized. The Task Dashboard is especially useful, giving a clear view of task status across different stages. I also find the Analytics section valuable, particularly the Timesheet Details and Expense Sheet reports, which make it easy to review and analyze data for any period. Overall, the ease of use, strong reporting capabilities, and depth of features make it a reliable tool. **What do you dislike about BigTime?** Nothing specific stands out as a major issue based on my experience. Overall, the platform works well and supports my needs consistently. **What problems is BigTime solving and how is that benefiting you?** It provides a structured way to track and manage time across projects, improving visibility into how hours are allocated. The reporting and analytics features also make it easier to monitor progress and review data efficiently. ### 5. Simple, Clear Interface That Makes Time Tracking Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Branislav S. | Intern, Strategy and Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about BigTime?** I like the simple design of the platform, especially when it comes to entering time. Everything is easy to find and clearly visible, which makes the process quick and straightforward. It doesn’t feel complicated, and that helps a lot when using it regularly. Overall, the ease of use and clarity of the interface make it easy to stay consistent with time tracking. **What do you dislike about BigTime?** The expense upload process could be simpler, as there are quite a few categories that need to be filled out and they’re not always clear. I’ve also noticed that if you forget to select a location when entering time and try to save, the system can delete the entire entry, which means having to retype everything. Small improvements in these areas would make the experience smoother. **What problems is BigTime solving and how is that benefiting you?** It makes time tracking simple and easy to manage, with a clear layout that helps avoid confusion. This makes it easier to stay consistent and keep accurate records of time worked. ### 6. Structured, Easy Time Tracking Across Projects with BigTime **Rating:** 3.5/5.0 stars **Reviewed by:** Benny C. | staff accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about BigTime?** BigTime helps keep time tracking structured and organized across projects. It provides a clear way to log work and manage entries, which is important for staying consistent. The overall system supports regular use, and the core functionality around tracking time makes it useful in day-to-day work. The ease of use and available features make it a solid tool to rely on **What do you dislike about BigTime?** I would like to see a clearer way to view a summary of time spent across projects, as it’s not easy to find right now. It would also be helpful if the system could automatically correct typos when entering timesheet comments. The UI could be improved to make things more intuitive, and I personally don’t find the timer feature very useful **What problems is BigTime solving and how is that benefiting you?** It provides a structured way to log and manage time across projects, helping keep work organized and ensuring that time entries are captured consistently ### 7. Straightforward Time Tracking and Strong Reporting for Independent Consultants **Rating:** 5.0/5.0 stars **Reviewed by:** William J. | Independent IT sourcing consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about BigTime?** I like how straightforward it is to use, especially for tracking time against specific deliverables. Being able to organize work by engagements makes it much easier to stay accurate and structured. Running detailed timesheets each month as backup for invoicing is also very helpful. Overall, the ease of use, strong reporting capabilities, and solid feature set make it a great fit for an independent consultant. **What do you dislike about BigTime?** Nothing specific stands out as a major issue in my 4+ years of using BigTime. Overall, the platform works well for what I need and supports my workflow reliably. **What problems is BigTime solving and how is that benefiting you?** Independent consultant working with multiple consulting firms requiring the ability to manage time accounting, invoicing, and management reporting. It helps me keep accurate records of my time by deliverable, which makes invoicing much easier and more reliable. The ability to generate detailed timesheets also gives me clear documentation to support billing each month. • Professional Services Automation • Resource Management • Time Tracking • Billing • Invoicing • Proiect Management ### 8. Effortless Time Tracking, Needs a Better Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Durrel L. | WorkForce Software Application Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about BigTime?** I love how BigTime stores previous records, so I can always go back whenever I need to look at a recent project I've done. I also love the fact that I can run reports, like how many hours I've billed towards a project, by setting dates from one period to another to track my hours. It takes the legwork out of tracking hours over multiple periods and lets me easily run a report that gives me exactly how many hours I've used towards a project and what I did, which is really helpful when I need to reference a certain project. The setup was fairly easy, and the tutorial was very clear, allowing me to use it without any issues. I would rate it a 10 out of 10 because it's a simple to use, easy system, especially helpful for consultants logging time and storing information. **What do you dislike about BigTime?** I think the mobile app can be a lot better. I prefer the desktop version because it's more clear and concise, but the app could be a little bit better. I just wish the entry and time could just be a little bit better. **What problems is BigTime solving and how is that benefiting you?** I use BigTime for logging work hours, clocking in and out. It saves me from manually tracking time and helps me run reports, showing past records which makes referencing projects easy. ### 9. Incredible time tracking platform **Rating:** 4.0/5.0 stars **Reviewed by:** Diva K. | Resource Planner, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about BigTime?** We are a completely staffed agency where daily time tracking is a breeze thanks to its intuitive interface. Thanks to the strong custom report support, we're able to produce good-looking client bills. All financial transactions are synced seamlessly and instantly with our accounting software. Project managers know the budgets and resources allocation of projects at all times. **What do you dislike about BigTime?** The mobile App keeps being crashed so much when the users try to submit expense receipts. Customer support response is only within days on top issues on platforms. **What problems is BigTime solving and how is that benefiting you?** Overall, BigTime streamlines our monthly billing cycle to automate it completely, without the need for manual invoices to be created. Our finance staff waste hours every week with reporting employee timesheets. All project financial information is brought into a single source of truth in the platform. We now get a clear picture of what our projects are likely to be profitable or suffer from a serious budget overrun, before it even occurs. ### 10. Easy and Efficient Time Tracking with BigTime **Rating:** 4.5/5.0 stars **Reviewed by:** Dasarath R. | SAP ABAP CONSULTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about BigTime?** BigTime provides an easy and efficient way to record project hours. The interface is user-friendly, timesheet submission is quick, and it helps keep time tracking accurate and organized **What do you dislike about BigTime?** igTime works well for time booking, but there are areas for improvement. Occasionally, navigating between projects and timesheets can take extra clicks, and some pages may feel slower than expected. Additional customization options and a more streamlined user experience would make time entry even more efficient. **What problems is BigTime solving and how is that benefiting you?** BigTime helps streamline time tracking and project hour reporting. It makes it simple to log work hours accurately, improves visibility into overall project effort, and saves time compared with manual timesheet processes. ## BigTime Discussions - [we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) - 2 comments, 2 upvotes - [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) - 1 comment, 1 upvote - [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) - 1 comment, 1 upvote - [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) - 1 comment, 1 upvote - [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) - 1 comment, 1 upvote - [View BigTime pricing details and edition comparison](https://www.g2.com/products/bigtime/reviews/bigtime-review-4346504?section=pricing&secure%5Bexpires_at%5D=2026-06-23+20%3A00%3A44+-0500&secure%5Bsession_id%5D=3f053a10-8a1c-4601-8ae9-2dadd79e6299&secure%5Btoken%5D=b140a58b236016ff67555318d54185d3d492d08020c73d0c156142375dd8dfd9&format=llm_user) ## BigTime Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Trisk](https://www.g2.com/products/trisk/reviews) ## BigTime Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Planning** - Resource Definiton - Capacity - Scheduling **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Advanced Integrations **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Bill Processing** - Consolidation - Batch Invoicing - Management **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Integration** - Accounting - Payments - ERP **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Agentic AI - Billing** - Autonomous Task Execution **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Analytics** - Forecasting - Reporting - KPIs **Generative AI** - AI Text Summarization **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - Standard Integrations - Workflow - Access Management **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top BigTime Alternatives - 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