8am LawPay Reviews & Product Details

LawPay makes it easy for me to stay on top of my billing and expenses. I can quickly record payments against invoices, see which balances are still open, and keep track of what’s due. Review collected by and hosted on G2.com.

I dislike that LawPay doesn’t let me quickly apply a single payment across multiple open invoices for the same client. Instead, LawPay requires me to open each invoice individually and apply the payment there. Review collected by and hosted on G2.com.

LawPay is very user-friendly, and I really appreciate the safety features. I especially like that it automatically logs you off if you’re inactive. I like how it stores information so that you do not have to repeatedly enter information that is repetitive each month. Review collected by and hosted on G2.com.

I honestly can’t think of any downsides to using LawPay. I’ve been able to use all of its features successfully, and I haven’t run into a situation where I needed a function that LawPay didn’t provide. Review collected by and hosted on G2.com.

It's web-based so I can access it anywhere and can send a link for payment to clients easily Review collected by and hosted on G2.com.

I'd like to see more than the transactions from the 1st of the month to present on the dashboard. How about showing the complete previous month to present? Review collected by and hosted on G2.com.

They’ve been there through thick and thin with my business’s payment processing needs. Whenever I call, they respond promptly and make sure my questions are answered. Recently, they added a loan application feature that feels completely seamless for both me and my clients. I’ve encouraged several of my clients to apply, and they’ve all been approved. Overall, it’s been an absolutely wonderful service. Review collected by and hosted on G2.com.

They recently changed their expiration date year code, and you now have to enter all four digits. Not only is it confusing that they didn't let anyone know they were switching it from two-digit to four-digit, but to me is seems entirely unnecessary, especially at the beginning of a millenium. Review collected by and hosted on G2.com.

I like the integration with my case, as it allows me to handle bookkeeping, payments, trust accounting, and case management all in one platform which works seamlessly. This integration reduces my administrative workload significantly, letting me focus more on my clients and cases instead of on paperwork. Collecting hourly fees and trust deposits is made very easy, and the platform supports various payment methods, including credit cards, ACH payments, and Affinity, which means I have fewer unpaid invoices. I'm also impressed with their customer service; the team is very responsive, knowledgeable, and takes ownership until issues are resolved. The ability to offer my clients the option to pay over time through Affinity has been a lifesaver and tremendously valuable, ensuring I don’t miss out on unpaid invoices. Review collected by and hosted on G2.com.

I don't dislike anything. Review collected by and hosted on G2.com.

Relatively user friendly platform. The reports are easy to retrieve. I like that the extensive data history. Clients do not complain about using independently. This is important to us because we do not want our clients unhappy making payments. lol.... Only one small complaint is the cost. Sorry & I know it is out of your control. Review collected by and hosted on G2.com.

The cost is high. I know the pricing is industry standard but the industry is expensive. Review collected by and hosted on G2.com.

Extremely user friendly for my staff; easy to set up new users or terminate old employees; excellent customer service Review collected by and hosted on G2.com.

only 2 things: 1) there isn't a direct phone number to the chargeback/risk team, however, the person I talk to at the main line always seems to connect directly with risk and get the issue resolved so it isn't that big of a deal, 2) we use the MyCase integration with LawPay, however, when payments are made on an invoice in MyCase, the notes on the transaction don't come through on the accounting reports so I have to go back to MyCase, type in the invoice number to determine which client the payment is for. Review collected by and hosted on G2.com.

LawPay is secure, compliant, and easy to use. My clients say the payment process is very simple, and I feel they are very secure. Review collected by and hosted on G2.com.

I don't see any downsides to using LawPay. There is a monthly fee for certain users, that don't have a subscription to the affiliated tool MyCase. Beyond the potential cost, I don't dislike anything. Review collected by and hosted on G2.com.

I find 8am LawPay’s billing system intuitive, easy to use, and reliable. The interface is intuitive, the features are easy to learn, and it feels secure. It saves us a lot of time in our small, fast-paced office. Setup and training were a breeze. Review collected by and hosted on G2.com.

I’d like more reporting features in 8am LawPay. Review collected by and hosted on G2.com.

It’s easy to use, and the connection with our software is excellent. Review collected by and hosted on G2.com.

It takes too long for the information to connect to the software. Its also not good that when the failed transactions link to the software but doesn't inform that the transaction did not go through Review collected by and hosted on G2.com.