Fishbowl Inventory Reviews & Product Details

Fishbowl Inventory Overview

What is Fishbowl Inventory?

Fishbowl is the #1 selling manufacturing and warehouse management software for QuickBooks. It’s an ideal solution for companies seeking advanced inventory control, light manufacturing, and order management tools at an affordable price. Think you've outgrown QuickBooks? Think again. Fishbowl adds the inventory management functionality you’ve been yearning for. It integrates with QuickBooks, so you can keep using QuickBooks for accounting while adding much-needed barcoding, order management, and other robust features. Fishbowl’s extensive inventory management features include: • Barcode printing and scanning • Tracking items in multiple locations • Tracking by lot number, serial number, expiration date, and custom criteria • Multi-currency conversions • Automatic reorder points • Sales order to purchase order functionality • Multilevel work orders, bills of materials, and manufacture orders • Unlimited custom fields • Unlimited customer and vendor profiles • Unlimited pricing rules and tiers • Unlimited units of measure and corresponding conversions • Dozens of integrations with shopping carts, shippers, CRM’s, accounting software, and more In addition, Fishbowl offers a number of other business solutions that integrate with its core manufacturing and warehouse management software. These include: • Fishbowl Checkout – Point-of-sale solution • Fishbowl for Salesforce – CRM integration app • Fishbowl Go – Barcode and warehouse app • Fishbowl Hosted Services – Server hosting and security • Fishbowl ShipExpress – Shipping solution • Fishbowl Time – Online employee time clock Learn more and sign up for a free trial at https://www.fishbowlinventory.com/trial.

Fishbowl Inventory Details
Languages Supported
English
Product Description

Fishbowl is a solution for QuickBooks users looking for manufacturing and warehouse management software.

How do you position yourself against your competitors?

Fishbowl was one of the first software companies to receive Intuit's Gold Developer status in 2004. It continues to maintain that close relationship to this day to integrate seamlessly with the popular accounting solution.

Fishbowl's robust software offers affordable options to SMB’s priced out of ERP's and other expensive inventory software. Its expansive features allow users to stay with its software long term and start using additional parts of the software or plugins instead of having to learn a whole new platform every few years.

Whether you are running a single warehouse or multiple warehouses in many locations, you can benefit greatly from Fishbowl’s powerful inventory management solutions. Its multi-location tracking, integration with Avalara for tax purposes, and many other features are exactly what many SMB’s are looking for. Save time and money by dramatically improving your inventory processes so you maintain optimal inventory levels to keep customers happy.


Seller Details
Seller
Fishbowl Inventory
Year Founded
2001
HQ Location
Orem, UT
Twitter
@fishbowl
9,376 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®

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Fishbowl Inventory Reviews

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IT Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We are very pleased with the support team! Fishbowl is a component in chain of order processing software (Quickbooks, EDI VAN, ECommerce sites, 3rd Party Shipping etc) The Fishbowl support team has always been able to analyze and pinpoint issues even it was outside of Fishbowl. Every rep we've interacted with has been fantastic! The software is constantly evolving and there is a plugin that expands Fishbowls capabilities to interact with just about any 3rd party application. Dollar for dollar it is the most scalable and economical solution out there for businesses that revolve around quickbooks. Appropriate even as a standalone warehouse management tool. It works on mobile devices and allows all the freedom and features needed to handle every shipping and receiving task that we have. Review collected by and hosted on G2.com.

What do you dislike?

If there is one criticism it would be the it's Java based and the code base look and feel dated. The UI Design makes it feel like a Windows 98 or XP application. That said, it does work on windows platforms as far back as windows 7 and there is also a native Mac client. Being java based comes with the same requirements and caveats as any other java based programs. The licensing model is a bit expensive but very fair considering the power and support behind the software. Again I want to emphasize that when support is need I've always spoken with a live rep who would remote into my desktop when needed and almost always solve my issue in 1 call session. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have a list of all 3rd party application that would need to interact with Fishbowl when consulting your Fishbowl sales rep to assure those needs are met. If there are issues here the sale rep can readily assist with alternate solutions suggestions. We have found the most economical way to run Fishbowl in a multidepartmental environment is to use Terminal server or other cloud service infrastructures. The fishbowl client app can be natively installed on devices where needed and access the database remotely. Fishbowl works closely with some solution providers to host fishbowl in the cloud and access it via RDP and to access the the backend database via a VPN. We have fishbowl running in a very secure environment and still maintain ease of accessibility to our onsite and remote workers. The Fishbowl team has put together and excellent WIKI that shows every option and screenshot in Fishbowl. This is something that you should take a bit of time to review when making your purchase decision and assure your needs are met. Once you license Fishbowl there is a block of time set aside for training that should be fully utilized by your users to give them the confidence and awareness of features that Fishbowl offers. Be prepared to possible alter some of your warehouse procedures. Since Fishbowl is built to ensure best practices you may find that your internal warehouse management will improve when integrating fishbowl. Our team has benefitted greatly since Fishbowl was implemented. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to handle serialization, deep EDI document integration, connection to EVERY shipping resource we use. It manages our Amazon inventory for both FBA and FBM. It manages order coming in from our various ecommerce platforms. With it tight integration with Shipstation and FedEx ship manager are able to expedite the calculation of best shipping options and properly document everything directly in Fishbowl. The report is extensive and can be expanded easily with user defined custom report. We use Microsoft BI to pull data and further analyze the data. Just about every friction point in shipping/receiving and warehouse management is expertly addressed with Fishbowl. Review collected by and hosted on G2.com.

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Patent Draftsman
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The implementer that worked with me did a great job and we got a very personalized experience and a lot of up front training and support. They took care of all the hangups you're going to have when you implement new software to every employee at the company.

UPDATE:

We've been using Fishbowl for about 2 years now and we've been more happy then ever. We've moved a lot of our business online and we've been very happy with our integration with both our shopping cart, and shipping through shipstation. On another note, they've since moved to a new database system and it's much smoother and faster. But more important than anything else is the fact that they've decreased their support teams response time significantly. I almost always get through to the support team the same day with someone who is ACTUALLY an expert in the software. It's such a breath of fresh air to get support from someone who actually knows the software instead of someone in some other building who seems to have a list of canned responses to the questions I ask.

UPDATE:

Using for our 3rd year now, and it just keeps getting better. The integrations just got a huge amount of new mapping options which eliminated our need for anything custom that we may have wanted before.

UPDATE:

Using Fishbowl for our 5th year now, and since my last review Fishbowl has been able to cover my custom reports, and my integrations with both accounting and online selling channels. Updated to 2021 Yesterday, and the new look and feel of the software is really crisp, and beautiful. I'm glad to see them keeping up with online markets. Review collected by and hosted on G2.com.

What do you dislike?

If you want to split hairs this is a box type software and if you want to customize things in the UI there really isn't an option. Update to this as well. The UI update leaves very little to be desired, and they are willing to customize the functionality of plugins now as well, so... Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to get at least an on-site training, and preferably an implementation package. They will even migrate your data for you if needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solved all of my manufacturing tracking problems including tracking serial numbers and warranty expiration, and serial number tracking throughout my manufacture process. The barcode generation system and scanning options has really optimized the speed by which we find SOs and get product picking and shipping done. Review collected by and hosted on G2.com.

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AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The FBUser Interface is easy to navigate Review collected by and hosted on G2.com.

What do you dislike?

The latest update 21.2, has a major bug that prevents modifying Estimates Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be prepared to require custom reports. The standard reports are very limited and do not export to excel in a readily analyzed format

If you require LDP costing, Fishbowl limits when this can be done without resorting to cost adjustments

Pricing rules for multiple price lists are not user friendly

The EDI implementation is limited Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes inventory management easier than our previous system Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I can manage our entire warehouse with this tool - the implementation was easy and there are many integrations we can use. Every order can be tracked and allocated. Review collected by and hosted on G2.com.

What do you dislike?

Our shipping department staff can scan products but it takes a while for them to show up in our system as shipped - to get accurate reports I have to press the refresh button - it would be good if the dashboard would update automatically. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With this software we are able to track the incoming and outgoing goods exactly. Also the invoicing is partly handled by this software, which is a big advantage, so there are no discrepancies. Review collected by and hosted on G2.com.

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Open Discussions in Fishbowl Inventory
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

With the handheld we can scan the new products and identify them precisely. The software already outputs a number of existing products as suggestions. The automatic recognition works perfectly and without any problems. Review collected by and hosted on G2.com.

What do you dislike?

Unfortunately, the NFC technology is not yet as advanced. At the moment we are still using the barcode scanner - but hopefully we will be able to change this with the next update. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The stock registration and control of incoming and outgoing products. In conjunction with our invoicing software, we can create accurate controls and review reports - monthly closing statistics and more. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The 1-800-Support team is really good, the software is intuitive once you apply yourself. but its not rocket science, its basic inventory and accounting knowledge and Review collected by and hosted on G2.com.

What do you dislike?

A bit more of a quick start guide for FB Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its worth its weight in gold. It will take you to +1 your normal work load to get this up and going. No one will do it for you but yourself so be prepared to roll your sleeves up to work with this amazing ERP tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cost layering, keeping track of Shipping expense per order, automatic generated PO. the ability to track everything with quickbooks. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how easy it is to track inventory and keep products up to date. It also integrates with other e-commerce sites for easy order fulfilment. Review collected by and hosted on G2.com.

What do you dislike?

I don't like how basic functions are nonexistent. If you want to change something as simple as a unit of measure, you can't. And then you can't delete the part if you want to. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are just looking for inventory management, it works just fine. But everything else is very convoluted. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I only have had a few problems but the chat teams for help are great. Review collected by and hosted on G2.com.

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Sales Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

You can call for help, We didn't get anywhere but you can call instead of making an appointment and waiting for however long. Review collected by and hosted on G2.com.

What do you dislike?

This program is extremely outdated and problematic! It has been strung along with updates that seem to make it slower and slower. That would be ok if it wasn't outrageously expensive. It is long since time they just started over using the original concept with modern programming. You will see familiar windows and layouts akin to install wizard circa 2000. Again that would be ok if not for the price. In the end it never worked properly and since they use a third party to "lease" the software, you are locked in to overpay until completion. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are newer more user friendly solutions to inventory now. Find them. Because Fishbowl have so many complaints they literally lease you the software through a "third party" (no more a separate entity than the DMV and the DMV where you can get a license). You will pay around $20,000 for a product that you can replace on your phone for one to two hundred dollars per month these days. If you don't have a full time IT staff you will spend all of your time trying to fix this. It is outdated, a flailing DINOSAUR in an ocean of modern tech startups that make things easier for you. Top to bottom this program is set up to sell you a dud and make sure you pay. There is NO WAY OUT once you sign with them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We used it for inventory and an operating system for all wholesale transactions. When it worked it was a good solution. Unfortunately most of the time we were using a tedious workaround or it just flat out didn't work leaving customers VERY frustrated. Review collected by and hosted on G2.com.

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Mechanical Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Fishbowl has a basic user interface that is very easy to use. Customer support staff are in the US and respond via phone or email within an hour or two usually. Review collected by and hosted on G2.com.

What do you dislike?

The server tends to crash once or twice a day. This isn't a huge problem but does require someone to close and re-open the program on the server computer, taking only a minute or two. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fishbowl offers the ability to use random bin locations and FIFO control the inventory so that the first parts in are always the first out. Also has the ability to add tracking info to inventory lots such as date code, software # etc. these have all been great features for us. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Chad Chynoweth did a great job with our 2 day training. Review collected by and hosted on G2.com.

What do you dislike?

Slow start with COVID-19 delays in training. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy tracking of inventory by location, etc. Review collected by and hosted on G2.com.

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Office Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It’s easy to use! We use it to inventory all of the parts we use in manufacturing. Then we are able to pick the parts for purchase orders, sales orders and Bill of Materials. It also keeps a record of everything. We also like that we can limit what each user can do. Review collected by and hosted on G2.com.

What do you dislike?

No undo button has been my biggest dislike. In the beginning of learning how to use, I made a few mistakes that were permanent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We love the product and Fishbowl has been very helpful with training us to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to keep inventory of all the parts we use, to help us track when we need to order parts. Also we have utilized it to track returns. Review collected by and hosted on G2.com.

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COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

its clear and easy to use. API's are well made and easy to connect to Review collected by and hosted on G2.com.

What do you dislike?

Manufacturing is almost impossible. You will need to have supplemtary software to create proper batches as well as putting things into inventory (unless you do it manually)

Barcoding is silly as well as when you are picking it wants specific item (including batch number) scanned so when picking you can't h Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing inventory. Benefit was that it eventually worked, but needed a lot of input and programming for supplementary software Review collected by and hosted on G2.com.

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Client Relationship Manager
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It can integrate with Shipstation which is the shipping platform we use so once we fulfill orders, it automatically pushes through and we don't have to do any extra imports. Review collected by and hosted on G2.com.

What do you dislike?

1. Our trainer was unable to answer many of our questions and would say he'll need to check with his developers but never followed up with us afte.r

2. Contacting their support team will get you various different answers. Some are more knowledgeable than others.

3. Their reporting system is awful. Compared to Quickbooks where you can easily drag and drop fields around, you are very limited with their reporting tool and many basic things you need will require to ask their team for a "custom report" which requires additional costs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted a platform which could be our main point of contact for processing and fulfilling orders. It does integrate with our online platform and shipping platform which has saved us time. Review collected by and hosted on G2.com.

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Open Discussions in Fishbowl Inventory
UW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Accuracy, multiple locations and allocations Review collected by and hosted on G2.com.

What do you dislike?

Correcting a mistake is not easy this is time consuming specially when you have a new hire and or someone that is not familiar with the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy inventory management, location, vendor and cost is efficiently allocated. Review collected by and hosted on G2.com.

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CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It works. As advertised and better. Some companies embellish the quality and quantity of their features. Not Fishbowl. They do every they say and more. I really like that there are not bugs everywhere you turn. It is built so well. Like a database should be. Review collected by and hosted on G2.com.

What do you dislike?

That Fishbowl doesn't make financial software so that I could stop using Quickbooks. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Manufacturing accounting is complex. Do the work with the Fishbowl team. We purchased their on-site training and setup. It was well worth the cost. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was using Quickbooks Enterprise Advanced which didn't have 1/10 the features. I have my costing down to the penny. Invoicing, sales orders, picking work well. Importing orders from Shopify, perfect. Fishbowl has saved me time and has made my manufacturing extremely lean. Review collected by and hosted on G2.com.

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Business Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The interface is very user-friendly and it is easy to navigate. Some of the support guys are really good. Review collected by and hosted on G2.com.

What do you dislike?

It is in a limbo between wanting to replace QuickBooks and not. You have to create invoices on Fishbowl to track inventory, but it cannot track payment credits. So, refunds and exchanges are impossible without manually adjusting the invoices on Quickbooks. Cannot handle partial shipment well. Doesn't have agiring A/R and A/P summary. Everything requires a custom solution, regardless if it is basic or advanced. Everything costs an additional cost of upwards of $2,000. Very frustrating to use. The shipping plugin is broken and cannot print shipping labels. It is filled with useless functionality. Cannot handle multiple out-source and drop-ships for a single item.

Too many hidden costs. Every small feature has a price tag of $1999+ Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your Business requires refunds and/or exchanges, this is not the software for you.

If you need basic accounting reports, this is not for you.

If you are price sensitive, this is not for you. Too many hidden costs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We need to track inventory. And our inventory is a little complex than just buying a bunch of parts, assembling them and selling as a product. FishBowl is the only software that is compatible with QuickBooks, so we did not have much of a choice. After using for about a year, it feels like it was a mistake. FishBowl lacks the basic accounting function required to sell products. They have a hard resistance against providing those features and reports. Without basic, meaningful reports, it is worthless. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's not over complicated, yet it integrates well with external channels. If you're stuggling with keeping track of inventory, in and out, and would like to automate this process, predict when and how much fr replinishment, it does a great job at vizualizing that aspect. Review collected by and hosted on G2.com.

What do you dislike?

While simple and easy to navigate, it can be slow at times. Sometimes feeling a bit beta, especially exporting data. The job of the software itself is great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can predict inventory replinishments, see cycle counts, acurately see what product is on hand and how much without actually physically digging or counting it out. It has been a time saver and heped us grow and become stable. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The way I can control almost every aspect of the warehouse from one place. Easy access to data for better forecasting in the future. better and more efficient way to purchase, store and sell stock. Better use of time and better work flow for warehouse workers. Easy way to track your current orders, packed orders and whats shipping. Review collected by and hosted on G2.com.

What do you dislike?

hard to customize reports, some issues with the Canadian version due to taxes and connectivity with other software like Quickbooks. The design is a bit rough,. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be sure that the system is compatible with all your other software like quickbooks. Make sure to talk with your account manager in order to set up your custom reports from the beginning. Do not purchase the whole Bar code system if you are nor completely sure that you need it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better use of time, human resources and tracking every item going in and out of the warehouse. Many benefits including data capture which is the most important thing in order to forecast and never loose track of your goals. Review collected by and hosted on G2.com.

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Grounds crew
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I could do multiple things at once, and had accurate count if my inventory with a click of a button Review collected by and hosted on G2.com.

What do you dislike?

We couldn’t upgrade our fishbowl because it would screw up everything in salesforce, so I had to use an older version and it would crash everyday Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It made work more effective and efficient Review collected by and hosted on G2.com.

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Ebay Seller
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

If you have a list of over 1,000 products, Fishbowl is great. It integrates well with accounting and fitment for auto/boat parts. It saves every customer's order which is very useful because we get repeat customers, however it may have been years since they last ordered a certain part. We can look up previous orders from them which aids in customers only ordering what they need and no more. That in turn keeps the customers happy and coming back. Review collected by and hosted on G2.com.

What do you dislike?

its a little clunky to use, could definitely be a bit more user friendly. There is a bit of a learning curve and does take time to train new employees. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For the most part it keeps everything running smoothly from each e-commerce platform (cold fusion for website, Amazon and Ebay) Review collected by and hosted on G2.com.

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General Librarian
Government Administration
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

When I was creating custom reports for Fishbowl I loved how easy it was to really customize the program for each company's individual needs. Review collected by and hosted on G2.com.

What do you dislike?

At the time I disliked that you could not get snap shots of past inventory levels. The company I worked for was creating after market solutions that could be integrated with Fishbowl to make that a reality. Perhaps that function has become standardized now. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great software product not just for the functionality currently available in the product, but because of all of the available add-ons through third party companies out there. Fishbowl can be turned into something completely custom for each company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When I used Fishbowl I helped companies create a variety of solutions. I helped them structure their Manufacturing process. I helped streamline their shipping processes by creating fast printing label reports. Overall Fishbowl just gets every aspect of your business more organized. Review collected by and hosted on G2.com.

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AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Their willingness to improve the software and their support teams. They've made huge improvements on how they handle support cases and turn around times. Review collected by and hosted on G2.com.

What do you dislike?

The pricing is a little high but their Sales Team are always willing to work with you and get the best pricing they can provide. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Better Plugin functionality out of the box. Some basic features are needing custom work but they have the team to accomplish the goal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Warehouse Inventory Management and Website Integration. Their developers team is very knowledgeable and have no fear at tackling custom work if needed. Review collected by and hosted on G2.com.

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Director of Finance
Apparel & Fashion
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like our implementation specialist, Anthony Mann, the best of all of the features of fishbowl. He has been amazing to work with. Extremely responsive, he has an amazing understanding of the product, he has gone above and beyond in helping us with both issues and just simple questions. Additionally the software is compatible with many platforms and if there isn't a native integration already available it is somewhat simple to have a new integration created. It is pretty user friendly, and anyone with moderate IT experience/interests will be able to set up the product. I implemented the system entirely on my own (I'm a CPA and have a decent understanding of IT and how systems communicate with each other.) Review collected by and hosted on G2.com.

What do you dislike?

I think the reporting capabilities are limited. You are able to set up as many custom fields as you want that are specific to your business, but unless you get a custom report created or understand how to write in jasper files. The reporting in quickbooks is way more robust. This has been probably the biggest frustration. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you fully understand the implementation process and follow the set up steps in order. They all build on each other. I would also request that a test database is set up for you (this was done for us for free which I think is standard) so that you can test transactions without messing up your real inventory or sales channels. I made the mistake of not doing this and had to have fishbowl reverse a bunch of transactions for me. It was a nightmare, but totally my fault. Had I tested everything in a non-live version I could have avoided this headache. I also recommend purchasing the number of training hours they recommend based on your consultation. You will definitely need them, even if it isn't used for training, but help in implementing. It's worth it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest reason we implemented fishbowl is because we were trying to find a system that was user friendly enough that someone who was not an accountant could process orders from start to finish. Additionally we needed to be able to track our inventory more automatically. Quickbooks was too manual. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Modules are fantastic. Great for inventory management. Accountants will love it. Great for managing POs and adding landing costs. Manufacturing module and BOM is great. Simple and intuitive yet very comprehensive. Review collected by and hosted on G2.com.

What do you dislike?

We had a custom manufacturing shop and Fishbowl did not seem to be the best setup for this. Better fit for assembly of components or standardize manufacturing. Did not support multiple currencies. Some challenges at times with Quickbooks integration. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a fantastic product that if you and your team commit to it will meet your needs for inventory management including maintaining minimum inventory levels, auto POs. Manufacturing and BOM is a breeze especially if you are assembling stocked components or have standard BOMs. Easily create sales orders (nothing flashy) but gets the job done. Lastly, the exports are really great and allow the user to analyze data outside the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory and manufacturing process management Review collected by and hosted on G2.com.

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AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We couldn't find anything we liked because we were never able to get the software to run. Review collected by and hosted on G2.com.

What do you dislike?

The product looks like it hasn't been updated since the 1990's. The sales pitch does not include the technical skills you need to get the product to work. Installing servers, remote desktops, etc. They have a 30 day return policy, however it took us that long to get things set up. At that time the product failed to even open. We had had enough, and requested a refund but were denied, even though we had not entered one piece of data into the software yet, and we were not able to get it to run. We then asked for a partial refund to compromise, and were denied again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Unless you have an IT department willing to work with out dated software full of bugs, I'd stay away. We lost $10k because we were just outside the 30 day return window, because it took that long for us to get it set up, only to realize it was full of bugs and did not run properly. We had never even used the product or were able to get our data into it. The only upside is we will able to write off what we paid as an expense. Otherwise we just wasted $10k of our money. Don't make the same mistake Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We haven't been able to use the product because it doesn't work, and they refuse to provide us with a refund. We are submitting a screen shot of our invoice to prove we are a customer, since we cannot even open the software right now to take a screen shot of the dashboard. Review collected by and hosted on G2.com.

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