AutoLeap Reviews & Product Details

I really appreciate how AutoLeap puts everything in one place, making it easy to access and keep track of everything. The digital footprint and trail it creates with the workflow boost my productivity, and it's super easy to find what I need. I love being able to access AutoLeap from any device at any time from anywhere. The quick updates and changes based on recommendations really help make things work better. The feature where appointments with ROs, customer reminders, and work authorizations streamline the workflow, along with the integrated flagging system for technicians, is fantastic. The integrated CRM also definitely makes everything much easier to handle. Setting it up was very easy, too. Review collected by and hosted on G2.com.

I think it would improve the workflow to have the ability to print key tags for vehicles, as this was a feature I had with Mitchell and didn't expect AutoLeap to lack. Reading history from past management has not been great either for the technicians Review collected by and hosted on G2.com.

I like that AutoLeap is a new SaaS platform that looks good and has a fantastic support team that is really quick to respond. I find their implementation team and customer success managers to be really strong. I also appreciate how it makes data tracking much easier. The support team and support functions are one of the things I like the most. I use the parts ordering feature and the dashboard for data analysis, which lets me see margins by parts and labor. I also like how AutoLeap allows for communication between my technicians and my front desk without the need for physical back and forth. Plus, it solves my parts ordering, CRM, marketing, repair order write-up, and service writing needs, and has allowed our shops to go paperless. It also allows tracking of hours for my technicians and lets us analyze technician performance. When AutoLeap works, it's amazing, and even when there are tech bugs, their support team is helpful. Review collected by and hosted on G2.com.

Like any new SaaS platform, AutoLeap has tech bugs now and then. Sometimes the integrations don't work as seamlessly as they should. But when things work, it's amazing, and their support team is very helpful when they don't. Review collected by and hosted on G2.com.

I find AutoLeap to be a very easy system for managing our shop's billing, inventory, and work orders. Julia did a great job explaining everything and answering our questions, which I appreciated. I like that it allows us to track inventory well, helping us be consistent with repair orders and billing. It's also really convenient to order parts directly from the system, as it makes managing inventory and adding items to bills much easier. The ability to track hours and work orders effectively has helped us increase billable hours and ensures we're not missing anything important. For anyone who can operate a computer, it's probably the easiest program for running work orders, repair orders, and billing all in one simple system. Overall, I'd rate it as one of the better programs available given my experience with various dealership systems, including those for heavy and passenger vehicles and semis. Review collected by and hosted on G2.com.

I think AutoLeap could improve on handling breaks and lunches, as well as editing time hours. Plus, for our own heavy equipment, we still have to use other software because AutoLeap doesn't track hours or miles for those. Review collected by and hosted on G2.com.

I like how easy AutoLeap is to use and that the customer service is very helpful, especially Sarah, who provides exceptional support. I appreciate having good help, as most software I've used lacks resources or live agents, but AutoLeap has it all. I like that there are weekly meetings, and they record them in case I miss anything. The setup was very easy, and it was a great choice to switch from our previous system. AutoLeap effectively handles invoicing and tracking employee hours, and it helps me keep track of how many jobs my team has done. I also like that I can send emails and texts to my customers with ease. Overall, I find that AutoLeap meets all our needs without requiring additional programs. Review collected by and hosted on G2.com.

I love everything about AutoLeap Review collected by and hosted on G2.com.

I like how easy AutoLeap is to access. The employee clock-in feature helps me track when employees arrive or take breaks, which is great for managing time. I can easily send pictures or videos of customers' cars, which helps them understand issues better and see that we aren't recommending unnecessary work. Accessing motor hours is simple and ensures I get the correct job hours. I love how helpful the entire team is, especially Sarah, who is very supportive and always available to answer questions without the long hold times typical with other services. The setup was very easy, which I appreciated. Review collected by and hosted on G2.com.

The only issue is sometimes the site can freeze or run slow. It may be my connection but that’s all I can think of as of now. Maybe just fix any bugs or updates. Review collected by and hosted on G2.com.

I like AutoLeap for its DVIR feature, as it makes selling easy by allowing customers to see what is being offered and why. It also has a user-friendly interface, which I find very helpful. Additionally, the auto integration with parts is a great feature that cuts down on wait times. The initial setup was very straightforward and easy, and I appreciate that. Review collected by and hosted on G2.com.

Not being able to cancel a repair order once it's approved is a bit of a problem. Some customers might give approval and then call back wanting to cancel, and I'm unable to do so. Review collected by and hosted on G2.com.

I really like how user friendly and easy Autoleap is to use. The end of the month process is simple and straightforward, which makes things much easier on our end. I also appreciate the friendly and helpful customer service whenever we need assistance. Review collected by and hosted on G2.com.

The biggest challenge for us was the amount of time it took to transfer our information over. It would have been much easier if Autoleap could have linked directly with our previous system. Review collected by and hosted on G2.com.

The way the software reaches out to customers for appointments. The SMS invoices. Two-way texting. Review collected by and hosted on G2.com.

No Identifix link. No repair information. Review collected by and hosted on G2.com.

I probably like the vehicle tracking the most so far. It makes it easier to see what has been done to a vehicle by recording the VIN number. I also enjoy creating estimates and keeping everything organized, which AutoLeap does well. The initial setup was a lot easier than I anticipated. Review collected by and hosted on G2.com.

Right now, it's mostly parts tech. It's not pulling all of my items over from my suppliers. And when I contacted parts tech, they want me to supply a lot of information to them, and I have other things to do than find that. Review collected by and hosted on G2.com.

The most impressive part to me is Autoleap's support after initial set up their prompt and efficient in answering any questions and resolving any issues we had with the integration to our new system Review collected by and hosted on G2.com.

Some of the integration bug involving labor transfer from Nextpart Review collected by and hosted on G2.com.