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Order Management reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Order Management Software

Order Management software (OMS) is designed to facilitate and automate the order fulfillment process, reducing the time in the order-to-cash cycle and improving order processing efficiency for suppliers and wholesalers.

Order Management software lets business users easily enter and convert orders or quotes, maintain a visual on stock levels, search and identify trends from past invoices, verify shipping preferences, and modify pricing all from within a single system.

Order Management products often integrate with Billing software, and will occasionally overlap in functionalities. Order Management products may also integrate with CRM software and Subscription Management software depending on the product or service being offered and the number of customers for which the user needs to maintain records.

Top 10 Order Management Software

  • Webgility
  • Salesforce Commerce Cloud Order Management
  • IBM Sterling Order Management
  • SAP Commerce Cloud
  • Veeqo
  • QuickBooks Commerce
  • Skubana
  • AccountingSuite
  • Conexiom
  • OrderStream

Compare Order Management Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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(142)4.4 out of 5

Webgility is a premium ecommerce Accounting and Inventory Automation designed for retailers and brands who use QuickBooks, Xero or Netsuite. Run your entire ecommerce business from a single app. Automate your accounting and sync your business data—including inventory, order management, and shipping—to your QuickBooks, Xero or Netsuite. All within one comprehensive app. Accounting automation allows accountants, retailers, bookkeepers, and brands to ditch the busy work — easily and automatically

Salesforce Commerce Cloud's order management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

(43)4.3 out of 5
Optimized for quick response

IBM Order Management tracks orders from inception to delivery, and manages processes and data connected to the order as it moves through its life cycle. It manages all information, including order capture, inventory management, order fulfillment and after-sales services and scheduling, and provides real-time visibility into orders from all channels. Modernize with intelligent order fulfillment IBM® Sterling Order Management helps you deliver the perfect order and do it profitably. A comprehens

(81)3.9 out of 5

The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross mercha

(14)4.7 out of 5
Entry Level Price:$195.00 per month

Veeqo is the inventory and shipping platform for ecommerce. We help online retailers deliver the experience their customers deserve. Veeqo syncs inventory across the world's most popular ecommerce sales channels — including Shopify, Magento, WooCommerce, Amazon, eBay, Etsy and Walmart — giving you an inventory you can trust 100% of the time. Direct integrations with the world's largest shipping carriers — like USPS, UPS, DHL, Royal Mail, Fed Ex + more — help you ship quickly and accurately to

(39)4.4 out of 5
Entry Level Price:$39 per month

QuickBooks Commerce, formerly known as TradeGecko, is a powerful cloud-based inventory and order management tool for modern online businesses. Combining manufacturing, sales channels, inventory locations, and currencies, QuickBooks Commerce lets you manage every product, order, and customer in one place. Create purchase orders, backorders, stock takes and adjustments. Easily track pack sizes, batches, and expiry dates. Email quotes and send customers a link to invoices with credit card payments

(55)4.6 out of 5

Cloud based, all-in-one operations software to handle and automate order management, inventory, analytics, purchase orders, and accounting

(61)4.4 out of 5
Entry Level Price:$19 month

AccountingSuite™ is a powerful, all-in-one business application for accounting, cloud banking, order management, inventory management, project and time tracking into one cloud-driven platform. Our mission is to provide easy-to-use, no-nonsense, scalable business software for startups, entrepreneurs, and growing companies to manage their finances and day-to-day operations. Our vision for AccountingSuite™ is to give you, your employees and business partners easy, secure access to company in

(10)4.9 out of 5
Optimized for quick response

Conexiom is a SaaS platform that delivers the complete sales order automation solution to eliminate manual document processing. Conexiom is the only vendor that offers True Automation - touchless order processing with 100% data accuracy. Manufacturers and distributors use Conexiom to redeploy resources to activities that improve the customer experience, deliver greater profitability and expedite order cycle time to maintain their competitive edge.

(20)4.0 out of 5

OrderStream help you integrate with any supplier to enable direct-to-customer fulfillment, maintain control of fulfillment with visibility and exception-based management, track and resolve fulfillment delays, and streamline delivery time.

(52)4.4 out of 5
Optimized for quick response

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, pr

(12)4.5 out of 5
Entry Level Price:79 USD

Smart manufacturing & inventory management software tailored for scaling manufacturers. Katana makes production management & inventory control easier than ever for online merchants. Suitable for businesses looking to scale and bring structure to their raw material, inventory and production operations. Integrates with e-Commerce (Shopify, WooCommerce etc.) and accounting services (QuickBooks, Xero).

(57)4.2 out of 5

At SellerCloud, we are dedicated to helping online retailers sell wherever products are sold. Our platform is integrated with more than 45 sales channels, helping you reach more customers and generate more sales. Our inventory and order management software provides a powerful set of tools to meet the challenges of multi-channel sales through synchronization, simplification and automation.

(18)4.6 out of 5
Entry Level Price:$49.00 Billed Annually

Connex automatically syncs orders, invoices, inventory and more from your critical e-commerce business apps to QuickBooks Online & desktop. In just a few minutes, integrate QuickBooks to popular shopping carts BigCommerce, Shopify, or WooCommerce; marketplaces Amazon, eBay, Walmart; or shipping solutions such as Ordoro, ShipStation, ShippingEasy and more! Waste less time on manual data entry and more time on your business. Try Connex for FREE for 14 days!

(21)4.2 out of 5
Entry Level Price:$449 per month

Stitch Labs is an inventory and order management solution built for the fastest-growing brands in retail. Stitch helps brands sell across multiple channels, respond quickly to operational demands, and control their inventory from one place. Stitch provides a partner and a platform focused on forward-thinking retail, with a cloud-based platform that helps retailers and wholesalers reduce costs, maximize profitability, and intelligently scale their omnichannel operations to meet customers needs. S

(47)4.8 out of 5
Entry Level Price:$49 500 Orders/month

Integrate all sales channels and manage Your orders with Multiorders - multichannel inventory and shipping management software - a perfect workflow optimising solution. Connect all of Your shipping carriers and print labels with just one click, manage pricing and stock levels of all sales channels from the same place.

(24)3.8 out of 5

Unleashed Software is a powerful, integrated platform that allows businesses real-time visibility of accurate inventory information. Reduce costs and increase profits with precise tracking data on all stock items. As a cloud-based software, Unleashed partners with a range of eCommerce, point of sales and accounting software to provide an end-to-end business management solution. Unleashed Software was one of the first business applications to adopt cloud technology. Today, we have thousands of

(17)4.3 out of 5

Web-based software for online inventory management, order fulfillment and manufacturing using bills of materials.

(15)4.1 out of 5
Optimized for quick response

Pepperi provides consumer goods brands and wholesalers with a comprehensive B2B commerce platform to consistently manage all aspects of their omnichannel sales. Empowering you to sell more, better and faster, our platform uniquely combines B2B e-Commerce, Sales Force Automation, retail execution & route accounting (van sales) into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales. Over 1000 customers, in more than 60 countries, across

Oracle Order Management Cloud is designed to improve order execution for the order to cash process. It includes predefined integrations, centrally managed orchestration policies, and global availability and fulfillment monitoring that can help increase customer satisfaction and order profitability.

(12)3.5 out of 5

Radial, Inc., a bpost group company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial’s innovative solutions connect retailers and customers through advanced omnichannel technologies, intelligent payments and fraud protection, efficient fulfillment, supply chain services, and insightful cus

(20)3.7 out of 5
Entry Level Price:$49.99 per month

Orderhive is a simple inventory management and shipping software for online retailers. Integrate channels such as Amazon, eBay, Shopify, BigCommerce, QuickBooks Online, Etsy, QuickBooks Online, Magento, etc. to automate inventory control and streamline shipping process. With Orderhive, retailers can manage inventory across multiple warehouses and locations seamlessly. The software integrates with leading shipping providers like USPS, UPS, FedEx, DHL, etc. so that you can check rates, print labe

(54)3.8 out of 5
Optimized for quick response

Acctivate is a powerful, easy-to-use and affordable inventory software designed for growing small to mid-sized distributors and online retailers using QuickBooks®. The sophisticated solution promotes collaboration across the entire company with tools that deliver real-time visibility of inventory, sales, order fulfillment and purchasing. Operations are accelerated from customer service to the warehouse and key insights enable strategic decision-making. Acctivate replaces manual, error-prone

(27)4.8 out of 5
Entry Level Price:99 /mo

Finale Inventory is an intuitive cloud-based inventory management system that is easy to use while designed to scale to the demands of a growing business. Handle all your stock movements from purchasing through to sales. From the ShipStation inventory management integration, QuickBooks integration, and Kitting (Product Bundling) feature, Finale offers a comprehensive solution for multi-channel ecommerce retailers. Finale Inventory makes it a snap to manage your inventory across all the marketp

(10)4.5 out of 5

OmPrompt’s fully managed order management platform makes it easy for companies around the world to trade with each other. The cloud platform connects manufacturers and retailers via EDI to their customers, suppliers and third-party providers and automates the processing of the other manual documents in order capture, creation, fulfilment and settlement processes. With one platform, businesses can connect to any trading partner, digitise any document and process any format. Clients can achiev

(36)4.1 out of 5

SellerActive's channel management platform allows online sellers to automate tedious processes and free up time to grow their business. Our software streamlines processes like smarter automated repricing and synchronized product listings across multiple marketplaces such as Amazon, Walmart, Jet and eBay, including new listing creation. Gain real-time visibility into your multichannel product listings and the ability to grow without fear of overselling or out-of-stocks. Backed with live support

(12)3.1 out of 5

Ecomdash is an inventory management and order fulfillment platform that gives the user the option of managing all online sales channels via the one application. It is designed for small to mid-sized multi-channel online retailers. With ecomdash, users can automatically sync inventory levels across all channels and customize their inventory rules for each channel. Ecomdash integrates with Amazon and eBay, allowing users to easily list products for sale on both channels. The platform sends and re

(10)3.2 out of 5

Solid Commerce helps merchants and brands increase profits by easily listing on global online marketplaces and unifying the management of their operations all within a single all-in-one Software as a Service platform.

(7)4.1 out of 5

DocConverter transforms hundreds of file types to and from PDF with superior fidelity and consistent reproduction.

(7)4.9 out of 5

Vin eRetail OMS is a powerful SaaS order management system designed for brands, retailers, 3PLs, marketplaces and distributors. The system is modular, highly-flexible and cost-effective. Our solution is trusted by leading global brands including RedTape, Puma, and Bata. It provides a unified dashboard to help you track orders from multiple sources in real-time and fulfill both B2B and B2C orders, helping you Scale Faster. Key Benefits of Vin eRetail OMS: - Order & Inventory Management

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Check out the G2 Grid® for the top Order Management Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
Leaders
High Performers
Contenders
Niche
IBM Sterling Order Management
SAP Commerce Cloud
Radial
Stitch Labs
Handshake
QuickBooks Commerce
Pepperi
AccountingSuite
Veeqo
Orderhive
Acctivate
Megaventory
ecomdash
Finale Inventory
Unleashed
SellerActive
SellerCloud
Skubana
OrderStream
Solid Commerce
Webgility
Salesforce Commerce Cloud Order Management
Oracle Order Management Cloud
Multiorders
Conexiom
Connex
Katana MRP
OmPrompt
Market Presence
Satisfaction

Learn More About Order Management Software

What is Order Management Software?

Order management software gathers, manages, and processes sales orders from B2B customers. While orders may be placed by customers using online portals or by email and phone, they need to be transferred to an order management software for processing. To fulfill demand, companies need to match orders with available inventory and prepare the goods for shipping when they are available in stock.

Depending on the geography and expectations of each customer, an order management solution may need to receive orders delivered in diverse file formats from a variety of devices. Clients may prefer to send and receive orders through email, fax, or EDI (electronic data interchange). They could also be using a variety of devices, including Macs, PCs, and mobile devices. It is therefore important to choose a product that is prepared to function well with any file type, exchange method, and electronic device to maximize customer satisfaction.

Key Benefits of Order Management Software

  • Efficiently send and receive orders using a variety of exchange methods and devices
  • Reduce the need for manual data entry and avoid order processing errors
  • Gain insights on the effectiveness of order management strategies

Why Use Order Management Software?

Fulfillment of customer demand — By matching sales orders with available inventory, companies can increase customer satisfaction and improve revenues.

Improve employee productivity — Employees can become more productive through automation of order processing, which reduces manual work and double data entry.

Who Uses Order Management Software?

Sales departments — Salespeople benefit most from using order management software because it helps them match supply and demand.

Logistics teams — Logistics departments use order management software to plan deliveries based on demand, inventory availability, and the location of the customer.

Kinds of Order Management Software

Standalone software — This type of order management solution focuses mostly on order management and integrates with other software products for additional functionality such as inventory management and e-commerce.

Inventory and order management — A software product that provides a mix of features and allows companies to manage orders and inventory using a single system. The main benefit of this type of software is that it provides a single data repository which makes it easier to synchronize inventory and order data. This can increase the accuracy of the fulfillment processes and offers better visibility into inventory availability.

E-commerce with order management features — This version of e-commerce focuses on online sales, mostly B2B, which differentiates this type of software from e-commerce platforms that are mainly used for B2C e-commerce.

Order Management Software Features

Order automation — This feature streamline activities such as automatic verification and electronic processing. It also reduces the need for manual data entry and document completion and streamlines order management processes. By taking advantage of these features, teams can save time that is better spent on other tasks. Additionally, some products offer the ability to create templates for specific forms, enabling companies to acquire information from customers to reveal insights on customer and product trends. Furthermore, some order management products allow the user to set up automatic updates of inventory based on purchases to analyze seasonal trends and keep track of popular products.

Customer support — Customer support helps with technical issues when handling large order volumes and related customer information. During these situations, companies need an order management solution that offers robust customer support features. Certain customer support features are shared by most tools, such as incident tracking, which notifies your customer support team immediately when an issue arises in the order process. Some products offer customer portals that make it easy for customers to place and track their orders online. Customer portals can also track customer activity, which helps you gain more information about specific customers and reduce the odds of fake orders or fraudulent payment. These features, among others, help companies address any customer complaints as quickly as possible, in turn improving overall customer satisfaction.

Electronic archiving capabilities — Functionality that allows companies to reduce the time spent on manual filing and organization, as well as removes the need for hard copies of order reports and receipts. In addition to maintaining a paperless office, electronic archiving features can help streamline the customer order process by storing information within a centralized order management system.

Metrics and analytics — Helps support a company’s order management strategy with analytics features designed to increase strategy effectiveness. Many products offer customizable dashboards as part of the user interface that visualizes order accuracy and other key performance indicators (KPIs). These dashboards may allow companies to track a variety of metrics, including data on orders that need validation, completed orders, delivery times, popular products and vendors, and any issues that need attention. Companies need to make sure to select a product that provides robust analytics features to help improve their order management approach.

Additional Order Management Features

Order optimization — Provides advanced analytics to identify the strengths and weaknesses of the order management strategy of a company. This type of functionality can also provide suggestions on how to improve order management and inventory allocation.

Routing — Helps companies plan deliveries based on the orders placed by customers, which can be prioritized using criteria such as the order date, the type of product, the location of the customer, or the type of customer.

Potential Issues with Order Management Software

Functional overlap — Order management provides similar features to other software products such as ERP systems, and sales software can be confusing for buyers and may force companies to use two systems for similar needs. Since most ERP systems, especially those designed for manufacturing, offer order management features, it may seem redundant to use a separate order management product. Using two systems may make sense when ERP systems only provide basic order management features and companies need a separate system for advanced features such as the management of large volumes of orders.

Integration — The ability to integrate with software solutions such as inventory management is critical for the success of the fulfillment operations of a company. Unless the order management software includes features for inventory management, the product needs inventory data from other systems to estimate availability. Integration with accounting is also essential because the value of the products sold and their price determine the revenue and profitability of the company. When order management software isn’t tightly integrated with other software, the exchange of information isn’t efficient and can cause errors, which ultimately impacts the customer experience and the profitability of the company.