# Best Order Management Software *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)* **Order Management software (OMS)** is designed to facilitate and automate the order fulfillment process, reducing the time in the order-to-cash cycle and improving order processing efficiency for suppliers and wholesalers. Order Management software lets business users easily enter and convert orders or quotes, maintain a visual on stock levels, search and identify trends from past invoices, verify shipping preferences, and modify pricing all from within a single system. Order Management products often integrate with [Billing software](https://www.g2.com/categories/billing), and will occasionally overlap in functionalities. Order Management products may also integrate with [CRM software](https://www.g2.com/categories/crm) and [Subscription Management software](https://www.g2.com/categories/subscription-management) depending on the product or service being offered and the number of customers for which the user needs to maintain records. To qualify for inclusion in the [Best Order Management Software](https://learn.g2.com/best-order-management-software) category, a product must: - Provide real-time inventory availability and stock levels - Allow order fulfillment by entering and converting orders or quotes - Update shipping preferences, such as carriers, rates, and insurance options - Track orders from quotes to pickup and invoicing to delivery ## Category Overview **Total Products under this Category:** 379 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,700+ Authentic Reviews - 379+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Order Management Software At A Glance - **Leader:** [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - **Highest Performer:** [Orderwerks](https://www.g2.com/products/orderwerks/reviews) - **Easiest to Use:** [Increff WMS](https://www.g2.com/products/increff-wms/reviews) - **Top Trending:** [Unicommerce](https://www.g2.com/products/unicommerce/reviews) - **Best Free Software:** [Webgility](https://www.g2.com/products/webgility/reviews) --- **Sponsored** ### Solid Commerce Solid Commerce is a cloud-based multi-channel operations platform designed to assist users in managing their entire eCommerce operations seamlessly. This solution unifies critical components such as product content, inventory, pricing, orders, and fulfillment across various marketplaces and storefronts, including Amazon, eBay, Walmart, and popular eCommerce platforms like Shopify, BigCommerce, and WooCommerce. By consolidating these functions into one platform, Solid Commerce eliminates the need for disparate tools, allowing teams to efficiently create and optimize listings, synchronize stock levels in near real-time, intelligently route orders, and monitor performance through specialized dashboards. The target audience for Solid Commerce primarily includes retailers, brands, and distributors who sell across multiple channels, often managing a substantial number of SKUs. These users benefit from the platform's ability to handle catalog complexity and scale, accommodating variations, parent-child relationships, and bulk operations. Solid Commerce is particularly advantageous for those looking to streamline their eCommerce processes, reduce manual labor, and enhance their overall operational efficiency. The platform is designed to support businesses ranging from those with a few channels to those operating on ten or more, making it versatile for various eCommerce needs. Key features of Solid Commerce include its innovative “multi-agent” approach to practical AI, which enhances productivity and accuracy. The QuickListGenie feature accelerates the listing creation process by converting product data into channel-compliant formats, while a column/attribute mapper simplifies the normalization of catalog data from various sources. Additionally, the AutoReply Agent assists in managing routine buyer inquiries, significantly reducing response times while maintaining compliance with company policies. These features are integrated into daily workflows, enabling teams to work more efficiently and with fewer errors. Solid Commerce also offers comprehensive capabilities that span the entire operations lifecycle. Merchants can centralize their catalogs, publish updates across all channels using templates and bulk edits, and enforce pricing strategies with dynamic, channel-specific rules. Inventory management is streamlined through configurable routing options and integrated label generation. The platform’s analytics tools provide insights into catalog health, pricing trends, and listing exceptions, empowering teams to make informed decisions about their operations. Furthermore, open APIs and webhooks facilitate easy integration with other systems, such as ERPs and accounting tools, allowing for customized workflows. Implementation of Solid Commerce is supported by onboarding specialists who assist users in normalizing data and setting up priority channels efficiently. The platform operates on Microsoft Azure, ensuring robust security and role-based access controls. With various support options, including in-app chat and a comprehensive knowledge base, users can receive assistance tailored to their needs. Solid Commerce ultimately serves as a single source of operational truth, providing a pragmatic layer of AI that helps eCommerce teams scale confidently and profitably. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=136&secure%5Bdisplayable_resource_id%5D=136&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=136&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=8384&secure%5Bresource_id%5D=136&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Forder-management&secure%5Btoken%5D=fc96d6df99fa9ef7061e73de388fa26c99f4f60890add93e8aa5213d54d21251&secure%5Burl%5D=https%3A%2F%2Fsolidcommerce.com%2F&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution! **Average Rating:** 4.0/5.0 **Total Reviews:** 3,681 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.0/10 (Category avg: 8.5/10) - **Stock Levels:** 8.1/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Intuit](https://www.g2.com/sellers/intuit) - **Year Founded:** 1983 - **HQ Location:** Mountain View, California - **Twitter:** @Intuit (80,584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1666/ (17,722 employees on LinkedIn®) - **Ownership:** VIE:INTU **Reviewer Demographics:** - **Who Uses This:** Owner, President - **Top Industries:** Accounting, Construction - **Company Size:** 81% Small-Business, 15% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (254 reviews) - Cloud-Based (72 reviews) - Integrations (69 reviews) - Intuitive (69 reviews) - Easy Access (68 reviews) **Cons:** - Missing Features (81 reviews) - Expensive (70 reviews) - Poor Customer Support (52 reviews) - High Fees (49 reviews) - Learning Curve (46 reviews) ### 2. [Salesforce Order Management](https://www.g2.com/products/salesforce-order-management/reviews) Salesforce Order Management helps customers cut costs and drive efficient growth with the only customer-first, distributed order management system built directly into the #1 AI CRM. Having a unified customer profile for managing, fulfilling, and servicing orders has never been more attainable now with the power of Data Cloud and new AI innovations. Salesforce Order Management is built for scale, proving 100% uptime during Cyberweek 2023 and processing 1M+ orders on Black Friday alone. Customers are able to focus on innovating, knowing their site is secure, reliable, and scalable with Salesforce. **Average Rating:** 4.2/5.0 **Total Reviews:** 117 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.7/10 (Category avg: 8.5/10) - **Stock Levels:** 9.2/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (581,281 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 46% Mid-Market, 32% Enterprise #### Pros & Cons **Pros:** - Order Management (37 reviews) - Ease of Use (18 reviews) - Integrations (15 reviews) - Efficiency Improvement (12 reviews) - Inventory Management (9 reviews) **Cons:** - Complexity (11 reviews) - Expensive (9 reviews) - Complex Implementation (8 reviews) - Learning Curve (6 reviews) - Difficult Customization (5 reviews) ### 3. [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. **Average Rating:** 4.3/5.0 **Total Reviews:** 268 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.9/10 (Category avg: 8.5/10) - **Stock Levels:** 8.9/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,227 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,341 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Consultant, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Enterprise, 32% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (29 reviews) - Integrations (23 reviews) - B2B (16 reviews) - Customer Experience (16 reviews) - Customization (15 reviews) **Cons:** - Expensive (24 reviews) - Complexity (21 reviews) - Difficult Learning (18 reviews) - Learning Curve (18 reviews) - Complex Implementation (17 reviews) ### 4. [ShipHero](https://www.g2.com/products/shiphero/reviews) ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x **Average Rating:** 4.4/5.0 **Total Reviews:** 201 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero) - **Company Website:** https://shiphero.com - **Year Founded:** 2013 - **HQ Location:** Garnerville, New York - **Twitter:** @weareshiphero (6,235 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shiphero/ (353 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Operations Manager, CEO - **Top Industries:** Logistics and Supply Chain, Warehousing - **Company Size:** 81% Small-Business, 16% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (43 reviews) - Customer Support (30 reviews) - Features (23 reviews) - Inventory Management (22 reviews) - Setup Ease (21 reviews) **Cons:** - Missing Features (13 reviews) - Poor Customer Support (11 reviews) - Bulk Operations Issues (9 reviews) - Integration Issues (8 reviews) - Inventory Management (8 reviews) ### 5. [Unicommerce](https://www.g2.com/products/unicommerce/reviews) Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solutions cover both pre-purchase and post-purchase segments, driving operational efficiency and growth. Convertway by Unicommerce is a marketing automation platform that enhances customer engagement. It helps brands increase sales by capturing visitor data, enabling automated WhatsApp and SMS communications for non-shoppers, running customized campaigns with smart segmentation, and providing live chatbot support during or after order placement. Uniware is an advanced order processing platform that streamlines operations once a customer places an order. It manages inventory across multiple locations, processes orders for online and offline channels, handles returns, and reconciles payments. Uniware includes seller management, order management, warehouse management, inventory management, and omnichannel retail solutions. Shipway by Unicommerce is a logistics management platform that reduces shipment costs with courier aggregation and shipping automation. Key solutions include smart courier allocation, order tracking, return and exchange automation, and more. With a robust ecosystem of 285+ plug-and-play technology & partner integrations, Unicommerce seamlessly connects with marketplaces, logistics providers, and ERP systems. This ensures smooth inventory optimization, logistics automation, and compliance with financial, taxation, and regulatory requirements. Unicommerce powers 7500+ clients across India, Southeast Asia, and the Middle East, including brands like FabIndia, Lenskart, Timex, TCNS, Mamaearth, Sugar, Emami, Urban Company, Blue Star, Cello, Symphony, Healthkart, GNC, boAt, Portronics, TMRW, Mensa, Landmark Group, Edamama, and more. The company’s product suite is sector- and size-agnostic and designed to meet the business needs of various types and sizes of retail and e-commerce enterprises, both online and offline. As of December 31, 2025, Unicommerce has a 1Bn+ annual transaction run rate, 10,300+ warehouses, and 850+ stores processing orders through its platform, reinforcing our strong client base, ARR, and revenue growth. Incorporated in 2012, Unicommerce is listed on the National Stock Exchange India and the Bombay Stock Exchange. **Average Rating:** 4.5/5.0 **Total Reviews:** 75 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.9/10 (Category avg: 8.5/10) - **Stock Levels:** 8.8/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.9/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Unicommerce](https://www.g2.com/sellers/unicommerce) - **Year Founded:** 2012 - **HQ Location:** Gurugram, Haryana - **LinkedIn® Page:** https://www.linkedin.com/company/unicommerce/ (521 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 52% Small-Business, 30% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (22 reviews) - Inventory Management (21 reviews) - Order Management (20 reviews) - Customer Support (13 reviews) - Helpful (13 reviews) **Cons:** - Software Bugs (7 reviews) - Slow Performance (6 reviews) - Difficult Learning (5 reviews) - Challenges in Usage (4 reviews) - Inventory Management (4 reviews) ### 6. [Katana Cloud Inventory](https://www.g2.com/products/katana-cloud-inventory/reviews) Katana Cloud Inventory gives you a centralized view of your inventory to maintain optimal stock levels across all your locations and efficiently track products available for sale. Easily manage incoming orders from all your sales channels and issue purchase orders directly from Katana to ensure restocking at the right time and in the right quantities. Seamlessly integrate Katana with your ecommerce, accounting, and other business software to automate repetitive tasks and get real-time visibility over your daily operations and business performance. **Average Rating:** 4.4/5.0 **Total Reviews:** 113 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.4/10 (Category avg: 8.5/10) - **Stock Levels:** 9.0/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Katana](https://www.g2.com/sellers/katana) - **Company Website:** https://katanamrp.com - **Year Founded:** 2017 - **HQ Location:** Tallinn, Harju - **Twitter:** @Katana_MRP (847 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/22321384/ (102 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Managing Director - **Top Industries:** Manufacturing, Consumer Goods - **Company Size:** 89% Small-Business, 9% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (44 reviews) - Customer Support (29 reviews) - Inventory Management (22 reviews) - Integrations (20 reviews) - Helpful (17 reviews) **Cons:** - Limited Functionality (25 reviews) - Missing Features (21 reviews) - Lack of Features (19 reviews) - Feature Deficiency (15 reviews) - Data Management (13 reviews) ### 7. [Increff WMS](https://www.g2.com/products/increff-wms/reviews) Integrated web-based cloud-hosted Warehouse Management System (WMS) & Order Management System (OMS) recognized in Gartner reports, Increff WMS is a comprehensive solution for retail brands to expose 100% inventory, in a single view, to both offline and online channels simultaneously. The world’s simplest and most efficient multi-channel order fulfillment and inventory management solution is quick to integrate and easy to implement. Its key features include: - Unique piece barcoding for serialization of each item, helping achieve 100% inventory and order picking accuracy. - +99.5% order fulfillment within SLA Near real-time Inventory, and order syncing time to prevent excess order booking and cancellation. - A solid tech infrastructure to support billions of API calls per month, with 97% health of calls and zero downtime. **Average Rating:** 4.7/5.0 **Total Reviews:** 102 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.9/10 (Category avg: 8.5/10) - **Stock Levels:** 8.9/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Increff](https://www.g2.com/sellers/increff) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, Karnataka - **Twitter:** @increff (217 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/increff/mycompany (297 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 55% Mid-Market, 21% Small-Business #### Pros & Cons **Pros:** - Inventory Management (41 reviews) - Ease of Use (36 reviews) - Order Management (21 reviews) - Customer Support (20 reviews) - Tracking (19 reviews) **Cons:** - Poor Reporting (10 reviews) - Limited Features (6 reviews) - Limited Reporting (6 reviews) - Missing Features (6 reviews) - Inadequate Reporting (5 reviews) ### 8. [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) Cin7 Core is an app that makes enterprise-level [Inventory Management Software](https://www.cin7.com/), manufacturing, sales integration, reporting, and automation accessible to all businesses. Leverage the power of multi-module inventory management software to keep the moving parts of your business all in one location. Automate time-consuming tasks, whether you are in retail, wholesale or manufacturing. Track customer orders from quote to fulfillment. Core helps you achieve complete visibility of sales across all channels. Integrations with online stores and shipping platforms help you reach more customers and increase sales. Everything is in one system at a fraction of the cost of ERPs. Cin7 Core supports Quickbooks and all major ecommerce sale channels, shipment services and POS e.g. Square, Amazon, Fulfillment by Amazon, Shopify, WooCommerce, Shipstation, Vend, Floship and more. **Average Rating:** 4.2/5.0 **Total Reviews:** 325 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.7/10) - **Flow Of Goods:** 7.6/10 (Category avg: 8.5/10) - **Stock Levels:** 8.0/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Cin7](https://www.g2.com/sellers/cin7) - **Company Website:** https://www.cin7.com - **Year Founded:** 2011 - **HQ Location:** Denver, CO - **Twitter:** @Cin7online (3,037 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cin7 (310 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Director, Operations Manager - **Top Industries:** Retail, Wholesale - **Company Size:** 87% Small-Business, 10% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (41 reviews) - Inventory Management (41 reviews) - Customer Support (36 reviews) - Helpful (30 reviews) - Easy Integrations (29 reviews) **Cons:** - Integration Issues (17 reviews) - Missing Features (17 reviews) - Limited Customization (11 reviews) - Poor Customer Support (11 reviews) - Expensive (9 reviews) ### 9. [Webgility](https://www.g2.com/products/webgility/reviews) Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one dashboard, ensuring real-time accuracy and efficiency, while reducing manual tasks and preventing stock issues. Empower your business to stay ahead and scale effortlessly with seamless integration and powerful automation. Automation syncs ecommerce data (shipping, purchasing, inventory, pricing, and more) across your sales channels and downloads accounting data (tax, customer, and order details) to your QuickBooks automatically and securely. This process virtually eliminates time-consuming manual data entry to reduce costly errors. Never worry about bookkeeping accuracy, adopt new sales channels and strategies, find new customers, and sell more with confidence, knowing you can sort tax revenue across jurisdictions automatically and don’t have to spend more time on order management. Plus, Webgility compiles all your store, order, COGS, and performance data in one place. Easy-to-read analytics dashboards give you deeper insights into profitability, sales, settlements, and product performance. Over time, you can analyze seasonality trends and forecast sales and inventory. Review sales performance, sales trends, and best- and lowest-selling products by channel, and more. Webgility launched in 2007. Today, it’s the No. 1 integration for QuickBooks users, serving over 5,000 businesses and processing over 100 million transactions annually. All plans include free five-star support and onboarding. \>\>Save time and money\<\< Automation reduces overhead and labor costs, so you can adapt faster and focus on your growth. \>\>Connect your ecommerce systems\<\< Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix. \>\>Analyze and forecast performance Dive deeper into profitability, settlements, and sales performance for a complete view of your business. \>\>Eliminate manual data entry\<\< Webgility records your online income, transactions, sales tax, and fees in your accounting platform automatically. \>\>Keep your books current\<\< Transactions and payouts record in real time, so your books never fall behind. \>\>Close your books quickly\<\< Accounts neatly match bank deposits, so you or your accountant can close the books quickly every month. \>\>Organize tax revenue automatically\<\< Webgility collects and records sales tax from all sales and organizes it by jurisdiction in your accounting platform for easy filing. \>\>Never oversell inventory\<\< Manage pricing and inventory across your sales channels and your accounting software automatically. \>\>Improve operational efficiency\<\< Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency. \>\>Manage your ecommerce business from one place\<\< Improve organization and never toggle between sales, payment, and shipping platforms again. \>\>Stay compliant\<\< All accounting entries are compliant and tagged, so you can easily audit and roll back changes. \>\>Collaborate with ease\<\< Easily share your account with your bookkeeper, accountant, or outsourced accounting firm. \>\>Track expenses accurately\<\< Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save. \>\>Customize to meet your needs\<\< Personalize your Webgility settings by sales channel with field-level mapping control. **Average Rating:** 4.6/5.0 **Total Reviews:** 369 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.8/10 (Category avg: 8.5/10) - **Stock Levels:** 8.7/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Webgility](https://www.g2.com/sellers/webgility) - **Year Founded:** 2007 - **HQ Location:** Scottsdale, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/884739/ (161 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, President - **Top Industries:** Retail, Wholesale - **Company Size:** 95% Small-Business, 4% Mid-Market #### Pros & Cons **Pros:** - Customer Support (22 reviews) - Ease of Use (22 reviews) - Helpful (16 reviews) - Integrations (13 reviews) - Time-saving (13 reviews) **Cons:** - Improvement Needed (6 reviews) - Missing Features (4 reviews) - Syncing Issues (4 reviews) - Complex Interface (3 reviews) - Difficult Setup (3 reviews) ### 10. [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) Zoho Inventory is cloud-based inventory management software that helps you create and manage both your sales and purchase orders, and track your inventory. You can integrate it with online sales channels like Amazon, eBay, and Etsy, as well as shopping carts like Shopify and many more. &nbsp; Here's what we have in store: &nbsp; Stay updated on your stock levels at all times. &nbsp; Get instant updates on your inventory levels and get notified wherever your stock goes below re-order level. Keep your inventory organised with vital details like prices, cost, availability and SKUs. &nbsp; Centralised inventory system for multiple online stores. &nbsp; Automatically update your inventory quantities across all your selling channels&nbsp; whenever a sale is made. There's no margin for error when everything is in perfect sync. &nbsp; Integrate with shippings carriers, payment gateways and much more. &nbsp; Automate your entire sales process, from creating sales orders and shipping the products to tracking the delivery status and sending invoices to your customers. Manage everything from one single place. &nbsp; Make informed business decisions with our extensive reports. &nbsp; Use our comprehensive dashboard reports to get instant visibility into your business. See which products are your best-sellers with&nbsp; sales reports. You can also get details about your best customers and their payment history. **Average Rating:** 4.4/5.0 **Total Reviews:** 85 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.7/10) - **Flow Of Goods:** 7.9/10 (Category avg: 8.5/10) - **Stock Levels:** 8.3/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,251 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Reviewer Demographics:** - **Who Uses This:** CEO - **Top Industries:** Food & Beverages, Retail - **Company Size:** 83% Small-Business, 17% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (12 reviews) - Inventory Management (7 reviews) - Order Management (6 reviews) - Easy Integrations (5 reviews) - Integrations (5 reviews) **Cons:** - Missing Features (4 reviews) - Feature Limitations (3 reviews) - Inventory Management (3 reviews) - Limited Customization (3 reviews) - Pricing Issues (3 reviews) ### 11. [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) IBM® Sterling Order Management helps you deliver on more customer promises by orchestrating smarter omnichannel order fulfillment.&nbsp; Accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as curbside pickup, buy online pickup in store (BOPIS), and ship from store (SFS). Empower your business to maximize results by managing business rules that are right for your customers and your business. With real-time inventory management, you can appropriate stock for demand and manage inventory turns. IBM Sterling Order Management provides an intuitive interface with easy-to-use functionality, so you don’t have to rely on IT. Use configurable features for order capture, including real-time inventory, through to fulfillment, to power customer experiences that grow sales while improving profitability. Order management that accommodates B2B complexity: For enterprises looking to accelerate B2B commerce growth and profitability, IBM Sterling Order Management enhances customer experiences, increases revenue, and improves operational margin. Leverage multi-enterprise inventory visibility to deliver the perfect order consistently, and reduce manual effort and costly errors by digitizing processes and automating workflows. Delight customers with B2C order management to deliver multi-channel fulfillment options. B2C customers expect fast and safe delivery with the option to add to, change orders in flight and the ability to determine when, where and how they receive an order. IBM® Sterling Order Management gives you and your customers options — like real-time views of how much inventory you have on-hand, personalized delivery options and the ability to split an order to multiple — so you can guarantee customer satisfaction and repeat business. Benefits Enhance the customer experience: Keep customer promises with flawless order fulfillment execution across every channel. Maximize inventory productivity: Meet peak-period demand and avoid overpromising, losing sales, or incurring unexpected charges. Leverage omnichannel capabilities: Empower customers to engage when and in any way they want, with capabilities such as curbside pickup, BOPIS, SFS, clienteling, drop shipping, and endless aisle. Improve operational margin: Reduce safety and dead stock with a focus on carrying costs. Automate processes, increase inventory turns, and minimize shipping expenses with ship-to-store options. Harness advanced intelligence: Utilize AI powered insights to scale operations and maximize profitability. Accelerate transformation: Simplify technology complexity with quick implementation to fast-track customer experiences. To learn more click here: https://www.ibm.com/products/order-management IBM Sterling Order Management is a component of the of the IBM Sterling Supply Chain Suite. The IBM Sterling Supply Chain Suite gives you the end-to-end visibility, real-time insights and recommended actions to turn disruptions into opportunities for customer engagement, growth and profit. To learn more click here: https://www.ibm.com/supply-chain/sterling **Average Rating:** 4.4/5.0 **Total Reviews:** 67 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.7/10) - **Flow Of Goods:** 9.5/10 (Category avg: 8.5/10) - **Stock Levels:** 8.7/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, NY - **Twitter:** @IBM (709,023 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®) - **Ownership:** SWX:IBM **Reviewer Demographics:** - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 57% Enterprise, 25% Mid-Market ### 12. [Orderwerks](https://www.g2.com/products/orderwerks/reviews) Orderwerks is a comprehensive B2B operations management platform designed to help businesses streamline their order processing, inventory control, and fulfillment processes. This software solution is tailored specifically for the unique needs of B2B companies, allowing them to manage their operations more efficiently and effectively. By offering a flexible framework, Orderwerks adapts to the specific workflows of each business, ensuring that users can implement the system in a way that aligns with their operational requirements. Targeted primarily at B2B organizations, Orderwerks serves a diverse range of industries that require robust order management capabilities. This platform is particularly beneficial for companies that deal with complex order fulfillment processes, multiple sales territories, and various sales representatives. By providing tools that enhance visibility and control over inventory and orders, Orderwerks enables businesses to improve their operational efficiency, reduce errors, and enhance customer satisfaction. Key features of Orderwerks include customizable order workflows that allow users to tailor the order processing experience to their specific needs. This flexibility ensures that businesses can create a streamlined process that reflects their unique operational requirements. Additionally, the platform offers territory and sales rep management, which helps organizations effectively allocate resources and track performance across different regions. The inclusion of an offline-capable mobile app ensures that users can manage operations even when internet connectivity is limited, making it a versatile solution for on-the-go management. Another significant feature is the integrated barcode scanning capability, which enhances the efficiency of pick and pack operations. This functionality reduces the likelihood of errors during fulfillment and speeds up the overall process, allowing businesses to meet customer demands more effectively. Furthermore, Orderwerks is designed and supported entirely in the USA, providing users with the assurance of local support and compliance with industry standards. Overall, Orderwerks stands out in the B2B operations management category by offering a highly configurable platform that empowers businesses to manage their operations in a way that suits their specific needs. With its robust functionality and emphasis on user adaptability, Orderwerks provides a valuable solution for companies looking to enhance their operational efficiency and streamline their order management processes. Orderwerks works for any B2B business, with industry-specific solutions for: - Wine & Spirits Distributors: compliance-aware workflows, customer-specific pricing tiers, and industry specific exports such as NY SLA - Firearm Manufacturers & Distributors: dealer portals, serial number tracking, backorder allocation, and offline trade show ordering - Tobacco Distributors: federal compliance reporting (ATF/PACT Act), state license tracking, and tax stamp management - Wholesale Distributors: B2B ordering portals, route delivery management, and QuickBooks integration - Manufacturers: end customer tracking, partial shipment management, and distributor portal access **Average Rating:** 4.8/5.0 **Total Reviews:** 37 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.5/10 (Category avg: 8.5/10) - **Stock Levels:** 7.9/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.1/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Orderwerks](https://www.g2.com/sellers/orderwerks) - **Company Website:** https://www.orderwerks.com/ - **Year Founded:** 2018 - **HQ Location:** Henderson, NV USA - **LinkedIn® Page:** https://www.linkedin.com/company/orderwerks/ (1 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** President - **Top Industries:** Manufacturing - **Company Size:** 71% Small-Business, 16% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (19 reviews) - Customer Support (9 reviews) - Order Management (8 reviews) - Helpful (7 reviews) - Simple (7 reviews) **Cons:** - Lack of Mobile Support (3 reviews) - Mobile App Issues (3 reviews) - Difficult Learning (2 reviews) - Learning Curve (2 reviews) - Slow Loading (2 reviews) ### 13. [Stord](https://www.g2.com/products/stord/reviews) Stord is the leading commerce enablement platform that powers seamless checkout through delivery experiences for brands across all channels. Stord partners with hundreds of brands to grow revenue, reduce operational expenses, and delight shoppers – Stord manages over $5B+ of commerce annually. With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of brands, such as AG1, Native, Tula, and American Giant, trust Stord to deliver the best consumer experience. Stord is headquartered in Atlanta, Georgia with managed centers across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures. Led by former operators from Amazon, XPO, and Manhattan Associates, Stord is headquartered in Atlanta and backed by leading investors, including Kleiner Perkins, BOND, Franklin Templeton, Founders Fund, Lux Capital, D1 Capital, Salesforce Ventures, Susa Ventures, and Lineage Logistics DTC/E-commerce, B2B, Omnichannel Fulfillment When you work with Stord, you get the best of enterprise logistics and on-demand warehousing. Stord’s owned and operated facilities reach 99% of the U.S. within two days, alongside a premium network of select, carefully-vetted, pre-integrated 3PLs for unmatched flexibility. Parcel and Last Mile Delivery Unlike simple, standard carrier ‘rate shopping,’ Stord Parcel evaluates each package’s individual characteristics in real-time, and selects the most efficient and cost-effective service level and delivery provider that will meet the expected delivery date. Transportation On-time pickups and deliveries you can count on with scalable, in-sync transportation that gets your products where they need to be, when they need to be there, at the right cost. Our team delivers personalized service, 100% coverage of primary shipments and 99% on-time delivery backed by a robust carrier network for Less Than Truckload (LTL), Parcel, Drayage, and Inbound/Outbound Cold & Refrigerated Freight capabilities. Order Management Software (Stord One Commerce) Intelligently orchestrate and simplify your logistics with a complete e-commerce order and inventory platform. Track inventory, process orders, manage exceptions, and automate workflows, with full visibility into your entire supply chain, regardless of location. Warehouse Management Software (Stord One Warehouse) Simplify warehousing, inventory management and order fulfillment with the only WMS purpose-built by high volume operators for both brands and Third Party Logistics (3PL) providers. Make your labor more productive, decrease costs, and improve accuracy. The simple-to-use cloud-based software is a scalable, paperless solution that grows with you: from single-channel or low volume bulk operations, to high volume parcel and large-scale omnichannel operations. Stord's cloud software connects to your existing systems (E-commerce/marketplaces, retail partners, ERP and financial systems and WMS) with a standard integration, providing an unmatched ability to analyze and optimize your fulfillment efforts. Stord's platform is backed by a network of warehouse and transportation services that is available when and where you need it, ensuring orders are delivered on time and in the right place. Contact us at www.stord.com sales@stord.com **Average Rating:** 4.1/5.0 **Total Reviews:** 36 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10) - **Flow Of Goods:** 7.6/10 (Category avg: 8.5/10) - **Stock Levels:** 8.7/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Stord](https://www.g2.com/sellers/stord) - **Company Website:** https://www.stord.com/ - **Year Founded:** 2015 - **HQ Location:** Union City, Georgia, United States - **Twitter:** @GetSTORD (2,879 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/stord/ (731 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Food & Beverages, Consumer Goods - **Company Size:** 58% Small-Business, 42% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (5 reviews) - Helpful (4 reviews) - Accuracy (3 reviews) - Comprehensive Usage (3 reviews) - Data Management (3 reviews) **Cons:** - Invoice Management Issues (3 reviews) - Data Management (2 reviews) - Delay Issues (2 reviews) - Missing Features (2 reviews) - Data Export (1 reviews) ### 14. [inFlow Inventory](https://www.g2.com/products/inflow-inventory/reviews) inFlow inventory software keeps costs down so you can increase your profits. Our cloud-based inventory management system helps you stay on top of the business, no matter what team you're on, and no matter where you are. Inventory Management: • Track stock and costs across multiple locations • Set reorder points to prevent stockouts • Pick/pack/ship and manage orders from any device • Generate and scan barcodes to speed up work • Assemble kits or products from bill of materials Order management: • Reorder and receive stock with purchase orders • Review and buy shipping labels from over 50 carriers • Set approval limits for purchase orders • Create and manage quotes and invoices • Create Online Showrooms with VIP pricing • Receive payments online (US & CA only) Integrations: • Connect to over 35 ecommerce platforms, incl. Shopify and Amazon • Push financials to QuickBooks Online or Xero • Integrate with other systems using Zapier or inFlow API There are no big contracts when you use inFlow, just simple monthly or annual pricing. And every plan comes with technical support and training options. Ready to take full inventory control? Start your free 14 day trial today! **Average Rating:** 4.4/5.0 **Total Reviews:** 54 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Flow Of Goods:** 9.2/10 (Category avg: 8.5/10) - **Stock Levels:** 9.3/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Archon Systems](https://www.g2.com/sellers/archon-systems) - **Company Website:** https://www.archonsystems.com - **Year Founded:** 2005 - **HQ Location:** Toronto, Canada - **Twitter:** @inFlowInventory (1,740 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/archon-systems-inc-/ (62 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Construction - **Company Size:** 81% Small-Business, 19% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (21 reviews) - Inventory Management (11 reviews) - Customer Support (9 reviews) - Reporting (8 reviews) - Implementation Ease (7 reviews) **Cons:** - Missing Features (6 reviews) - Customization Issues (3 reviews) - Expensive (3 reviews) - Feature Limitations (3 reviews) - Limited Features (3 reviews) ### 15. [Veeqo](https://www.g2.com/products/veeqo/reviews) Free shipping software that does more than print labels. Cut the cost and speed of fulfilling orders with low shipping rates, automation and powerful fulfillment tools with Veeqo’s completely FREE shipping management software. Immediate rate discounts from USPS, UPS, DHL and FedEx: Immediately access discounted USPS, UPS, DHL and FedEx rates. There’s ZERO need to negotiate and no set shipping volume needed. You can always connect your own carrier account if you have one. Automatic rate selection: Save time with rate shopping that automatically chooses the best value label for each order you receive on any channel. Fast bulk shipping: Veeqo can select the best rates and ship up to 100 orders at once. So you save time, clicks, and cash. Automated shipping rules: Set up weight, value, delivery options, and other specs in advance. Veeqo follows your pre-set guidelines to offer up the best labels. Veeqo is also packed FULL with power features that will let you wave goodbye to spreadsheets with multiple tools wrapped into one. Inventory Control: Your stock automatically updates across all your stores. Goodbye, spreadsheet! Hello, peace of mind. Pick with your mobile device : Use our scanner or your mobile device to help you pick, pack, and ship the right items quicker—with a lot less risk of sending the wrong stuff. Reports and Forecasting: Veeqo tracks and organizes all your sales data to make planning, purchasing, and growing your business a breeze. Veeqo simplicity. Amazon trust. As part of the Amazon family, Veeqo provides trusted data security and Amazon account protection from late deliveries and negative feedback, if you ship on time. Veeqo is a Shopify Plus Certified App The Shopify Plus Certified App Program supports the largest Shopify merchants by helping them find the apps and solutions they need to build and scale their business. The program is available specifically for Shopify Partners (https://help.shopify.com/en/partners/about) who provide a level of product quality, service, performance, privacy, and support that meets the advanced requirements of Shopify Plus merchants. **Average Rating:** 4.5/5.0 **Total Reviews:** 46 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.1/10 (Category avg: 8.5/10) - **Stock Levels:** 8.6/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 2.7/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,223,984 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Retail, Consumer Goods - **Company Size:** 87% Small-Business, 13% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (11 reviews) - Customer Support (10 reviews) - Order Management (6 reviews) - Easy Integrations (5 reviews) - Ecommerce Integration (5 reviews) **Cons:** - Complexity (5 reviews) - Missing Features (4 reviews) - Software Bugs (4 reviews) - Integration Issues (3 reviews) - Inventory Management (3 reviews) ### 16. [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) Sana Commerce Cloud is a SaaS B2B e-commerce solution that provides all of the B2B-necessary features out-of-the-box while retaining the agility of cloud software to integrate effectively with your ERP and tech stack. Using your SAP or Microsoft Dynamics ERP, your e-commerce solution is built on a solid foundation allowing for complete data and technical integration that keeps your business moving. It eliminates system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions. We focus on providing the most complete suite of B2B e-commerce features that are constantly updated and added bi-weekly. This means no downtime for your web store, which will always keep you one step ahead of your competition in the industry. Sana Commerce is a certified SAP and Microsoft Gold partner and is the driving force behind 1,500 web stores worldwide, including those of key clients like Michelin Group, Ravensburger, and Akzo Nobel B.V. **Average Rating:** 4.4/5.0 **Total Reviews:** 123 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10) - **Flow Of Goods:** 9.4/10 (Category avg: 8.5/10) - **Stock Levels:** 9.2/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Sana Commerce](https://www.g2.com/sellers/sana-commerce) - **Year Founded:** 2008 - **HQ Location:** Rotterdam, Netherlands - **Twitter:** @sanacommerce (1,931 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/235824/ (393 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Software Engineer - **Top Industries:** Computer Software, Wholesale - **Company Size:** 48% Mid-Market, 46% Small-Business #### Pros & Cons **Pros:** - Ease of Use (17 reviews) - Integrations (12 reviews) - E-commerce Services (8 reviews) - Access Flexibility (7 reviews) - Accuracy (7 reviews) **Cons:** - Expensive (2 reviews) - Inefficient Search (2 reviews) - Integration Issues (2 reviews) - Limited Features (2 reviews) - Missing Features (2 reviews) ### 17. [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews) SCAYLE is an enterprise commerce platform empowering B2C brands and retailers to easily create outstanding customer experiences. It provides an extensive feature set with an intuitive UI to configure complex operations within one seamless backend. PIM, Shop Management, Checkout, and OMS are ready to use and combined with advanced capabilities for use cases like internationalization or omnichannel, and conversion drivers like promotions, search, or subscription. The headless, API-first architecture can flexibly be extended, coding freely what matters. Brands like Harrods, Manchester United, Deichmann, s.Oliver, Fielmann, and FC Bayern choose SCAYLE to accelerate innovation speed and drive growth. **Average Rating:** 4.8/5.0 **Total Reviews:** 27 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10) - **Flow Of Goods:** 9.4/10 (Category avg: 8.5/10) - **Stock Levels:** 8.9/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Scayle](https://www.g2.com/sellers/scayle) - **Company Website:** https://www.scayle.com/ - **Year Founded:** 2018 - **HQ Location:** Hamburg, DE - **LinkedIn® Page:** https://www.linkedin.com/company/scaylecommerce (216 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Retail - **Company Size:** 81% Enterprise, 11% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (18 reviews) - Features (14 reviews) - Efficiency (13 reviews) - Platform Flexibility (10 reviews) - Comprehensive Usage (9 reviews) **Cons:** - Limited Features (8 reviews) - Limitations (5 reviews) - Limited Options (5 reviews) - Limited Flexibility (4 reviews) - Limited Functionality (4 reviews) ### 18. [Descartes Finale Inventory](https://www.g2.com/products/descartes-finale-inventory/reviews) Finale Inventory is an intuitive cloud-based inventory management system that is easy to use while designed to scale to the demands of a growing business. Handle all your stock movements from purchasing to sales. From the ShipStation inventory management integration, QuickBooks Online integration, and Kitting (Product Bundling) feature, Finale offers a comprehensive solution for multi-channel eCommerce retailers. Finale Inventory makes it a snap to manage your inventory across all the marketplaces (e.g. eBay, Amazon, Magento) products are sold. Prevent overselling and receiving negative reviews by having Finale sync inventory stock levels back to your selling marketplaces in near time. Additionally, Finale can support 2 Million products and 1/2 million orders/month for high-volume retailers. For warehouse distribution companies, Finale offers a comprehensive out-of-the-box barcode solution that doesn't require a small team of expensive integration consultants to get everything up and running. Finale Inventory supports many barcode configurations - whether you print your own labels, or use the manufacturer-applied barcodes, use serial numbers, product IDs, lot IDs, pre-printed barcode labels, or generic sequential barcode labels - Finale has you covered. Additionally, lot id tracking, serial number tracking, and multi-location support, Finale offer a complete solution at an affordable price. **Average Rating:** 4.8/5.0 **Total Reviews:** 40 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.7/10) - **Flow Of Goods:** 10.0/10 (Category avg: 8.5/10) - **Stock Levels:** 10.0/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.5/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) - **Company Website:** https://www.descartes.com - **Year Founded:** 1981 - **HQ Location:** Waterloo, Ontario - **Twitter:** @descartessg (3,215 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/descartes-systems-group/ (1,647 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Consumer Goods, Retail - **Company Size:** 83% Small-Business, 17% Mid-Market #### Pros & Cons **Pros:** - Customer Support (2 reviews) - Helpful (2 reviews) - Easy Access (1 reviews) - Easy Integrations (1 reviews) - Forecasting Accuracy (1 reviews) **Cons:** - Software Bugs (1 reviews) ### 19. [MRPeasy](https://www.g2.com/products/mrpeasy/reviews) MRPeasy is a cloud-based AI-powered, user-friendly ERP/MRP software for small manufacturers and distributors (10-200 employees). The software is purpose-built to provide small and medium-sized businesses with robust yet easy-to-use tools for tracking and managing all aspects of their workflows and stock. It combines advanced production and inventory management functionalities with purchases, sales, supply chain management, accounting, and forecasting tools. At the heart of MRPeasy lies a powerful manufacturing resource planning (MRP) system that enables complete control over production planning and scheduling, shop floor operations, capacity planning, bill of materials (BOM) management, and production tracking. Tools for subcontracting, quality control, master production scheduling, product returns, scrap management, and much more are also included. MRPeasy effortlessly tracks all inventory movements, ensuring you always know what you have in stock, where it’s located in the warehouse, and where it came from. It simplifies tasks like calculating production costs and lead times, booking materials to production orders, and making on-the-fly inventory adjustments. It lets you know when stock is running low and generates pre-filled purchase orders for out-of-stock items. Thanks to full end-to-end traceability, MRPeasy streamlines stock and order management, accurately tracking all costs, orders, and production activities. It includes stock lot, batch, and serial number tracking, a built-in barcode system, expiration tracking, an SKU system, and many other essential inventory and supply management tools. MRPeasy also incorporates a manufacturing CRM module and a B2B customer portal for intuitive sales management. It also fully integrates with your choice of eCommerce, CRM, or fulfillment apps, such as Shopify, Pipedrive, WooCommerce, Shipstation, and many others. Accounting is simplified thanks to full integrations with Xero and Quickbooks. Empower your small manufacturing or distribution operation with affordable, user-friendly, easy-to-scale software. Boost your profitability, reduce waste, and improve operational efficiency. with MRPeasy! **Average Rating:** 4.6/5.0 **Total Reviews:** 50 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.6/10 (Category avg: 8.5/10) - **Stock Levels:** 8.8/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.9/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [MRPeasy](https://www.g2.com/sellers/mrpeasy) - **Company Website:** https://www.mrpeasy.com - **Year Founded:** 2014 - **HQ Location:** Bristol, England - **Twitter:** @mrpeasy (596 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3840848/ (35 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Director - **Top Industries:** Manufacturing - **Company Size:** 82% Small-Business, 14% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (15 reviews) - Inventory Management (11 reviews) - Customer Support (9 reviews) - Customer Service (8 reviews) - Efficiency (7 reviews) **Cons:** - Missing Features (7 reviews) - Feature Deficiency (4 reviews) - Limited Functionality (4 reviews) - Learning Curve (3 reviews) - Navigation Difficulty (3 reviews) ### 20. [Vin OMS](https://www.g2.com/products/vin-oms/reviews) Vinculum is a leading Omni channel SaaS Product company working with Brands, Retailers and their ecosystem partners in transforming their omnichannel journey. Vinculum’s products enable “Any Channel – Omni Channel Commerce” We have built a “ Market in a Box” integration platform through which we have integrated to leading webstores, online marketplaces globally along with leading 3PL channels, aggregators, pos systems for fulfillment and postings to leading financial systems. This helps brands to easily and seamlessly sell, fulfil across channels and seamlessly work with other enterprise and SME products globally. Our product suite uses the “ Market in a Box” integration layer and helps brands to transform and scale digitally and across both B-B and B-C business in any channel. Key Benefits of Vinculum OMS: - Aggregating Orders, synchronizing inventory across multiple webstores and online marketplaces. - Provide a Real Time View of Inventory Across the Supply Chain and enable fulfillment from own warehouses, 3PLs, marketplace led fulfillment, own stores, shop in shops, distributors and franchisees. This helps enable omnichannel experience by enabling buy online pickup in store, return in store, fulfil by store flexibility to customers. Vin OMS also helps enable omni channel experience for Online marketplaces to fulfil orders from offline sales locations thereby seamlessly enabling omni channel presence and experience for customers across channels. - Enable Omni Channel Experience to customers by enabling returns in any stores with seamless integration to leading loyalty systems and gift cards thereby allowing customers to return in any location and convert the purchases to gift cards which can be used for purchase in store. - Mobile applications to fulfil from stores, kiosks and to enable endless aisle/ close the sale by helping sales associates to have a view of available inventory across the entire sales locations including multi brand outlets, distributors and warehouses. This helps convert sales from out of stock situations leading to increased loyalty and revenues for the brand. **Average Rating:** 4.6/5.0 **Total Reviews:** 63 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.7/10) - **Flow Of Goods:** 9.7/10 (Category avg: 8.5/10) - **Stock Levels:** 9.5/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Vinculum Group](https://www.g2.com/sellers/vinculum-group-45376087-1d8c-466b-afac-07034fd62364) - **Year Founded:** 2007 - **HQ Location:** Noida, Uttar Pradesh - **Twitter:** @Vin_Omnichannel (841 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/vinculumgroup/ (536 employees on LinkedIn®) - **Ownership:** marketing@vinculumgroup.com **Reviewer Demographics:** - **Who Uses This:** Warehouse Executive - **Top Industries:** Logistics and Supply Chain, Retail - **Company Size:** 67% Small-Business, 29% Mid-Market #### Pros & Cons **Pros:** - Access Flexibility (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Easy Access (1 reviews) **Cons:** - Connectivity Issues (1 reviews) - Learning Curve (1 reviews) - Poor Customer Support (1 reviews) - Slow Performance (1 reviews) - Software Bugs (1 reviews) ### 21. [Conexiom](https://www.g2.com/products/conexiom/reviews) Conexiom is a specialized software solution designed to assist manufacturers and distributors in modernizing their manual order entry processes. By leveraging purpose-built artificial intelligence developed from over 20 years of industry expertise, Conexiom aims to streamline the order management workflow, making it more efficient and less prone to errors. This innovative platform captures, corrects, and transforms emailed and file-based purchase orders from any document format into fulfillment-ready ERP orders, significantly enhancing operational efficiency. The target audience for Conexiom includes manufacturers and distributors who are currently burdened by the inefficiencies of manual data entry. These organizations often face challenges such as high error rates, delayed order processing, and increased operational costs. Conexiom addresses these pain points by automating the order entry process, allowing inside sales teams to redirect their efforts toward customer engagement and relationship building rather than tedious data entry tasks. This shift not only improves employee satisfaction but also enhances customer service by ensuring faster and more accurate order fulfillment. Key features of Conexiom include its intelligent automation capabilities, which utilize advanced AI algorithms to accurately interpret and process various document formats. This technology significantly reduces the risk of human error, ensuring that orders are captured with high precision. Additionally, the platform's ability to integrate seamlessly with existing ERP systems means that organizations can adopt Conexiom without overhauling their current infrastructure. The result is a streamlined order flow that can be up to 95% faster, providing a modern and flexible experience for both sales teams and customers. The benefits of using Conexiom extend beyond mere speed and accuracy. By automating the order entry process, organizations can achieve significant cost savings by reducing labor hours associated with manual data entry. Furthermore, the enhanced order processing capabilities lead to improved customer satisfaction, as clients receive their orders more quickly and reliably. Overall, Conexiom stands out in the market by offering a comprehensive solution that not only modernizes order entry but also transforms the overall customer experience, making it a valuable asset for manufacturers and distributors looking to enhance their operational efficiency. **Average Rating:** 4.6/5.0 **Total Reviews:** 66 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.1/10 (Category avg: 8.5/10) - **Stock Levels:** 8.1/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Conexiom](https://www.g2.com/sellers/conexiom) - **Company Website:** https://conexiom.com - **Year Founded:** 2005 - **HQ Location:** Vancouver, British Columbia - **Twitter:** @ConexiomPowered (951 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/97351/ (184 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Wholesale, Electrical/Electronic Manufacturing - **Company Size:** 55% Mid-Market, 24% Small-Business #### Pros & Cons **Pros:** - Efficiency (3 reviews) - Time-saving (3 reviews) - Business Growth (2 reviews) - Ease of Use (2 reviews) - Easy Implementation (2 reviews) **Cons:** - Expensive (1 reviews) - Missing Features (1 reviews) - Outdated Updates (1 reviews) - Poor Customer Support (1 reviews) ### 22. [Stitch Labs](https://www.g2.com/products/stitch-labs/reviews) Stitch Labs is an inventory and order management solution built for the fastest-growing brands in retail. Stitch helps brands sell across multiple channels, respond quickly to operational demands, and control their inventory from one place. Stitch provides a partner and a platform focused on forward-thinking retail, with a cloud-based platform that helps retailers and wholesalers reduce costs, maximize profitability, and intelligently scale their omnichannel operations to meet customers needs. Stitch integrates with top eCommerce, POS, shipping, and fulfillment technologies such as Amazon, eBay, Shopify, Magento, Bigcommerce, ShipStation, Square, FBA, SPS Commerce, UDS, FedEx Supply chain, as well as accounting solutions including Quickbooks, Xero, and inDinero. **Average Rating:** 4.1/5.0 **Total Reviews:** 21 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.3/10 (Category avg: 8.5/10) - **Stock Levels:** 8.3/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.8/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Block](https://www.g2.com/sellers/block) - **Year Founded:** 2009 - **HQ Location:** Oakland, California - **Twitter:** @Square (309,907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/joinblock/ (13,211 employees on LinkedIn®) - **Ownership:** NYSE:SQ **Reviewer Demographics:** - **Top Industries:** Retail - **Company Size:** 64% Small-Business, 36% Mid-Market ### 23. [Goflow](https://www.g2.com/products/goflow/reviews) Goflow is a cloud-based SaaS platform built for enterprise ecommerce sellers managing complex, multichannel operations at scale. We unify orders, inventory, listings, purchasing, shipping, EDI, and analytics into a single system so teams can operate with clarity instead of juggling disconnected tools. Designed for real-world operators, Goflow is intuitive and directive, allowing teams to get productive quickly with minimal training. The platform is built for daily use, helping teams move faster while reducing errors and operational drag. As a leader in ecommerce integration, Goflow connects sellers to more than 250 marketplaces and systems through a robust API, including Amazon, Walmart, eBay, Target, Shopify, Magento, major EDI marketplaces, 3PLs, and ERPs. This gives sellers a single source of truth as they expand across channels. Goflow replaces fragmented workflows with intelligent automation across catalog management, inventory, purchasing and receiving, order and return flows, shipping and logistics, and reporting, helping sellers maintain control as they scale. Sellers choose Goflow for its plug-and-play reliability, real-time visibility across their entire operation, US-based support, guided onboarding, free data migration, and a long-term product roadmap built for serious growth. Book a demo: https://goflow.com/demo **Average Rating:** 4.8/5.0 **Total Reviews:** 103 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.7/10) - **Flow Of Goods:** 9.1/10 (Category avg: 8.5/10) - **Stock Levels:** 9.3/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.0/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Goflow](https://www.g2.com/sellers/goflow) - **Year Founded:** 2011 - **HQ Location:** Jersey City, US - **LinkedIn® Page:** https://www.linkedin.com/company/goflow-app-llc/about (28 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Manager - **Top Industries:** Retail, Consumer Goods - **Company Size:** 72% Small-Business, 18% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (50 reviews) - Features (20 reviews) - Easy Integrations (17 reviews) - Simple (17 reviews) - Customer Support (16 reviews) **Cons:** - Missing Features (14 reviews) - Limitations (8 reviews) - Inventory Management (7 reviews) - Poor Customer Support (6 reviews) - Integration Issues (5 reviews) ### 24. [MyWorks Sync](https://www.g2.com/products/myworks-sync/reviews) MyWorks is the most powerful integration to automate your eCommerce and accounting platforms. Extensive settings, customization options, and advanced accounting compatibility features allow you to fully configure the sync to meet your business' accounting needs. MyWorks syncs orders, customers, payments, products, inventory, and more between your online store and accounting software! **Average Rating:** 4.7/5.0 **Total Reviews:** 80 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Flow Of Goods:** 8.7/10 (Category avg: 8.5/10) - **Stock Levels:** 8.7/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [MyWorks Software](https://www.g2.com/sellers/myworks-software) - **Company Website:** https://myworks.software/ - **Year Founded:** 2011 - **HQ Location:** Fort Worth, Texas - **Twitter:** @myworkssoftware (456 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/myworks-software/ (17 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Retail, Wholesale - **Company Size:** 95% Small-Business, 3% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (8 reviews) - Easy Setup (5 reviews) - Integrations (5 reviews) - Time-saving (5 reviews) - Automation (4 reviews) **Cons:** - Integration Issues (3 reviews) - Syncing Issues (3 reviews) - Difficult Setup (2 reviews) - Missing Features (2 reviews) - Billing Issues (1 reviews) ### 25. [Fulfil](https://www.g2.com/products/fulfil/reviews) Fulfil is an eCommerce ERP built for modern DTC brands like Ridge, HexClad, Grüns, Mejuri, Cuts and Monos. Connect your sales channels, warehouses, accounting, and fulfillment in one system. Set up in weeks, not months. No consultants. No middleware. No surprises. Purpose-built for Shopify and multi-channel commerce. AI-assisted setup, native integrations with 400+ 3PL locations, and predictable implementation. Fulfil gives you a complete, proven ERP with AI that enhances your workflow. Query your data from Claude, get AI-assisted configuration, and let automation handle routine decisions while you maintain full control. From order to fulfillment to revenue recognition, Fulfil automatically handles every step. No manual data entry, no disconnected systems, no waiting until month-end to know your numbers. Manage your entire supply chain from vendor relationships to finished goods. Automate purchase orders, track inbound shipments, and coordinate production schedules-all integrated with your inventory and financials. Track inventory across multiple warehouses, 3PLs, and stores with bin-level precision. From lot numbers and serial tracking to automated reorder points and intelligent allocation-know exactly what you have, where it is, and when to replenish. Know your numbers at any moment. Every transaction automatically flows through to your financials, from order capture to revenue recognition. Close books faster, make decisions with confidence, and stay audit-ready. Fulfil is SOC 2 Type II certified with bank-level security, and built for scale with $10B+ Annual GMV Processed, $27M+ Daily Transactions, 99.99% Historical Uptime. Fulfil has been bootstrapped and cash-flow positive since its start in 2015 and is still founder-run. **Average Rating:** 4.4/5.0 **Total Reviews:** 32 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.3/10 (Category avg: 10/10) **Seller Details:** - **Seller:** [Fulfil.IO](https://www.g2.com/sellers/fulfil-io) - **Company Website:** https://www.fulfil.io/ - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **Twitter:** @fulfilio (987 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fulfil-io-inc-/ (66 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Retail, Consumer Goods - **Company Size:** 63% Small-Business, 31% Mid-Market #### Pros & Cons **Pros:** - Customer Support (14 reviews) - Ease of Use (12 reviews) - Inventory Management (11 reviews) - Meets Needs (11 reviews) - Customer Service (9 reviews) **Cons:** - Learning Curve (7 reviews) - Inadequate Reporting (6 reviews) - Missing Features (5 reviews) - Poor Reporting (5 reviews) - Poor Customer Support (4 reviews) ## Parent Category [Accounting & Finance Software](https://www.g2.com/categories/accounting-finance) ## Related Categories - [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail) - [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) - [Inventory Control Software](https://www.g2.com/categories/inventory-control-software) --- ## Buyer Guide ### What You Should Know About Order Management Software ### What is Order Management Software? Order management software (OMS) is a type of software that helps businesses manage their order processing and fulfillment operations. It provides a centralized platform for businesses to manage orders from various sales channels, such as e-commerce stores, marketplaces, and brick-and-mortar stores. This software typically includes features such as order tracking, inventory management, shipping management, and reporting. With an OMS, businesses can automate their order processing workflows, reduce errors, and improve efficiency. For example, when a customer places an order on an e-commerce website, the OMS will automatically process the order, generate a shipping label, and update the inventory levels. This helps ensure the customer receives their order quickly and accurately while reducing the business's workload. The software can also integrate with other systems, such as [accounting software](https://www.g2.com/categories/accounting), [customer relationship management (CRM) tools](https://www.g2.com/categories/crm), and [marketing automation platforms](https://www.g2.com/categories/marketing-automation), to provide a seamless end-to-end solution for businesses. **What Does OMS Stand For?** OMS stands for order management software, or order management systems. **&nbsp;** ### What are the Common Features of Order Management Software? OMS commonly provides several features that facilitate order management from initial acceptance to final shipment, as well as order processing, dispatch management, inventory control, and product cataloging.&nbsp; **Inventory management:** The software keeps track of stock availability, assigns orders to various warehouses, and identifies the best shipping options for users. The feature helps provide customers with a transparent and open experience before and after sales. **Sales history:** It stores product information, availability, and popularity which are consistently updated, with the statistics visible to employees and customers. **Customer database:** It helps manage customer information, contacts, and activities regarding sales and feedback in the OMS’s customer database. **Entering and converting orders or quotes:** OMS allows businesses to process customer orders and quotes efficiently and accurately, reducing the risk of errors and improving customer satisfaction. This allows businesses to manage all of their sales channels in one place, reducing the need for manual data entry and improving order accuracy. ### What are the Benefits of Order Management Software? OMS can bring numerous benefits to businesses of all sizes. **Increased efficiency:** OMS automates many of the manual processes involved in order processing, reducing the likelihood of errors and speeding up the process. **Customer service:** It provides customers with real-time order tracking and updates, leading to higher customer satisfaction levels. **Analytics and reporting:** The software generates reports on orders, inventory levels, and customer behavior, providing insights into business performance. **Integrations:** OMS often integrates with other software systems such as e-commerce platforms, CRM or billing software, and shipping carriers to create a more streamlined and cohesive process. ### Who Uses Order Management Software? OMS can be used by a variety of businesses, including retailers, wholesalers, distributors, manufacturers, and e-commerce businesses. Any business that receives and fulfills orders can benefit from using the software. **Retailers:** Retailers who manage inventory and fulfill orders in-house can benefit from using an OMS to automate order processing and streamline fulfillment. **Wholesalers:** Wholesalers who handle large volumes of orders can use an OMS to manage orders more efficiently and ensure accurate fulfillment. **Distributors:** Distributors can use the software to manage orders across multiple channels, warehouses, and vendors, allowing for better inventory management and more streamlined processes. **Manufacturers:** Manufacturers can use OMS to manage orders from customers and vendors, coordinate production and shipping, and maintain accurate inventory levels. **E-commerce:** E-commerce businesses can use OMS to manage orders from multiple online marketplaces and their own website, helping streamline order processing and fulfillment. ### What are the Alternatives to Order Management Software? There are a variety of alternatives to OMS that businesses can consider, depending on their needs and budget. Here are some of the most common alternatives that can replace this type of software, either partially or completely: [E-commerce software](https://www.g2.com/categories/e-commerce-platforms): Businesses that primarily sell through an e-commerce platform may use the platform's built-in order management tools. [Accounting software](https://www.g2.com/categories/accounting): Some accounting software have order management features that allow businesses to track orders and inventory. [Warehouse management software](https://www.g2.com/categories/warehouse-management): Businesses that operate their own warehouses may use warehouse management software (WMS) that includes order management features. [ERP systems](https://www.g2.com/categories/erp-systems) **:** Enterprises may use ERP software that includes order management as one of its modules. ### Challenges with Order Management Software OMS can come with their own set of challenges.&nbsp; **Lack of integrations:** Order management platforms are at their best when connected to other business areas. If an OMS doesn’t connect with a CRM, finance management, supply chain, and other software modules, one can miss out on valuable efficiency and customer service opportunities. **Configurations:** A company might want to open access to their OMS to various employees involved at different stages of the customer lifecycle. If an OMS doesn't allow customizable data access, reports, and other information, employees might lack the tools needed to do their jobs well. **Data quality:** Like most systems, an OMS relies heavily on accurate data, and poor data quality can lead to errors, delays, and incorrect order fulfillment. **Complexity:** Depending on the size and complexity of the business, the OMS can be complex, and it may take some time for staff to become proficient in its use. ### How to Buy Order Management Software #### Requirements Gathering (RFI/RFP) for Order Management Software When selecting an OMS, it is essential to first look at how the business operates and then familiarize oneself with the types of software available. There are various options for OMS products, including those designed for the business needs of small and medium-sized companies. Some things to consider include its ability to receive orders from any channel, monitor inventory levels, and provide customer order tracking. #### Compare Order Management Software Products **Create a long list** Depending on the industry, the buyer will want to create a long list of software products designed to help businesses in their particular industry. For example, there are platforms specifically built for enterprises, while others have flexibility with the number of users and allow additional seats as a company grows. **Create a short list** After reviewing and researching the software on the long list, the buyer can whittle it down based on their budget. OMS is available for all budgets, and some general applications may be downloaded for free or bought at a lower price. However, buyers must remember that the more specialized a software is, the more expensive it gets. This is because the user base for specialized software is relatively small. The company should be prepared to pay a premium if it wants something specific to its industry or customized for its business. **Conduct demos** As a rule of thumb, companies should demo all products on their short list. During demos, buyers should ask specific questions about the functionalities they care about most. For example, one might ask to be walked through any features for managing customer data, entering orders, or verifying shipping preferences. #### Selection of Order Management Software **Choose a selection team** The managers from departments such as shipping, procurement, finance, and accounting who will be using this software must be involved in the selection process. Every business is different, and frequent users are in the best position to offer an educated opinion on the business's particular needs. Some users may even be able to help the company install and set up the software of choice. After choosing a software, buyers must remember that they don’t have to be stuck with this selection forever; most platforms allow for add-ons or modifications. However, the company shouldn’t make this decision lightly because no matter what software is chosen, it will involve a considerable commitment of time and money. To see a return on investment (ROI), buyers cannot change their minds in a few months and switch software. **Negotiation** Negotiating a software contract is vital to minimize risk, whether in terms of performance protection, security protection, or simply ensuring that both parties agree on what to expect from the other. If a business has the cash flow, it could ask for a discount in return for an annual upfront payment, and many software providers are happy to make that deal. A software provider may offer unlimited usage if the buyer pays upfront instead of a monthly or quarterly package price.&nbsp; Buyers should also determine if they need help implementing or integrating the software with other systems. Usually, a software provider's first offer will include some implementation services in a given timeframe. Buyers can ask for these services to be removed if they can manage it themselves or if a third party can do it for cheaper. Buyers also need to decide for how long they will need this software. If the company uses the software for years, the buyer can negotiate longer terms, sometimes resulting in more favorable pricing. **Final decision** The final decision should be based on all the information gathered previously. Businesses should prioritize needs and select the solution that meets most, if not all, of their requirements. Companies must remember that there isn't a perfect software, but there is one that is best for their business.&nbsp; If possible, buyers should try to conduct a pilot program with a smaller sample size of users to gauge how well the software is received, integrated, and implemented. If the platform receives high marks, then they can buy with confidence. If the tool is inefficient or not performing as expected, it might be time to test another order management tool. ### Order Management Software Trends **Cloud-based** Cloud-based order management systems are becoming increasingly popular, allowing businesses to access the software from anywhere with an internet connection and providing greater scalability and flexibility. **Omnichannel** The rise of omnichannel retailing means that businesses need to be able to manage orders across multiple channels, including brick-and-mortar stores, e-commerce websites, and marketplaces. **Artificial intelligence and machine learning** AI and ML are increasingly used in OMS to automate processes, improve accuracy, and provide predictive analytics.