Push Operations Reviews

The software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.

If PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.

If you're a small to medium-sized business who is not looking to partner with a larger payroll processor, PUSH should be your first choice. Give them a call, what you hear during the sales pitch is what actually happens after you make the switch - they are who they say they are!

PUSH has afforded us a level of transparency allowing us to drill down and understand exactly where our labour dollars are being spent; by the department, position, employee, and even the hour.

By using PUSH, we have streamlined our payroll processing allowing us to reduce not only the time it takes to run a payroll but also our overall labour costs.

I absolutely love that Push calculates all the Stat Holiday pay for me. What used to take me hours for payroll is literally now 5 minutes. I also love that there is a short lead time needed for direct deposit, I submit my payroll on Tuesday or Wednesday and my employees are paid on that Friday.

I honestly don't have anything I dislike about Push, I use several different payroll softwares as a bookkeeper and haven't found anything I wish Push had that others have.

Do it, don't hesitate you won't regret it. There support is AMAZING and so is their product.

I have solved lengthy payroll runs, scheduling issues by using their scheduling add on for a client. I have solved the problem of employees accessing their pay stubs with Push having access for them through their own logins.

Always a friendly staff member to promptly answer the phone and try to help with any questions or concerns I have.

Having employees payroll and vacation history available whenever they need it.

I haven't had a problem while running payroll that the PUSH staff couldn't fix day of. This is important to me because I always want to make sure that my employees are paid on time.

There have been a few background technical glitches with some reports, running payroll etc.

Employees have complained about not being able to access their pay stub through the PUSH mobile app.

I don't like how they removed all the 2017 earning and deductions now that we are in 2018. So I couldn't look back and see what vacation or meal benefit I had entered in for specific employees once January 2018 came along.

It is a great system and very easy to use for the amount of employees I deal with (~100).

With a bit of a smaller staff I am able to track mistake fairly easily and PUSH will always help fix the error I would in a speedy and professional way.

Accurate and speedy ROE processing. Ability to have T-4's online for staff

Push Operations is a streamlined, simple, and easy to use payroll and scheduling platform. In addition to making running payroll and scheduling a breeze, their customer service is beyond exceptional. Their customer support specialists respond to all inquiries within a timely manner and provide quality support at all times.

As an HR Manager, I would like to see more tools that would ease my role. While I know they are working on these deliverables, I look forward to hearing more about vacation tracking, turnover reporting and any other system improvements that relate to absenteeism management.

Push Operations makes all of our lives easier here at Monarch & Misfits. I have found particular benefits in solving issues that are related to scheduling management and payroll calculations.

We were with a previous payroll provider, however, it was quite limited in its capabilities and functionality. With Push, we are able to not only have our payroll process upgraded but it also incorporated many other functions that we did not previously have such as a scheduler, employee clock-in/out functionality, labour reports etc. Integration was seamless and we got our account up and running in no time. The application is user friendly and the support staff were great in terms of ongoing support when we did have any questions or ran into any issues.

So far there haven't been any major flaws that we ran into. It's been great thus far!

Push is a user friendly platform whose integration was seamless. The ongoing support has been great and responses are in a timely fashion. There are many functionalities integrated within the platform that have proven to be useful for our organization.

Before I began with this company, there was no systems in place in terms of employees clocking in and out. It was all based on employees submitting hours and was reliant on employees keeping good records of their own and based on honesty. To automate the process and have a time stamp to show clock in/out records, Push alleviated that issue. As well, statutory pay was calculated manually previously which ended up taking up a lot of time. Vacation pay was also calculated manually and banked vacation pay was recorded outside of the system. All in all, Push has helped to automate a lot of processes and allowed us to implement new processes that were dire for the organization.

The staff working at Push Operations are extremely helpful and prompt when replying to questions. They work with us to help create the enterprise flow with ease in our organization.

The platform is very user friendly and easy for even technologically challenged staff to use. We are very happy with Push Operations and have used several other scheduling/time&attendence/HR platforms previously.

They are currently working on their Onboarding platform for Push Operations and bringing on new employees. We are looking forward to having this simplified and with a lot more features!

They are a great company to work with, and their platform has been great.

Having all of our companies on one platform for scheduling as well as payroll as unified our company and created a lot less chaos. Everything is in one spot and payroll is directly linked to the scheduling system.

No need to copy and paste info from one system to another and to the third. All are done within PUSH including deposit to bank. Employees clock in and out and have the system to capture the hours worked, managers approves it, and accountants can focus on doing the payroll by checking for abnormalities (instead of doing data entreis

Mobile version is good for employees but is not perfect for payroll administrator yet.

For business who have trouble to keep track of payroll employees, PUSH makes things so much more simple

Dealing with employees from different locations used to be headache for payroll, having all the info in the cloud base system makes info sharing so much more easier and transparent to everyone.

Push Operations saves so much time! Having your clocking, scheduling, budgeting and payroll all available in one unit has saved so much time on data entry and data checking.

Nothing, Push is a fantastic product all around.

Make the switch! The administrative work up front with inputting all the information into a new payroll provider, setting up your schedule templates etc. is a big task, but once it is done it saves you so much time on a week to week basis.

Push has freed up so much time that would have been spent entering payroll, checking/confirming staff hours worked, scheduling etc. What would have taken 10+ hours of my week now takes 1 with Push.

Makes running our restaurant so streamlined. Scheduling, payroll, tracking hours, it does SO much of our HR requirements. Highly recommend for any size operation. Saves us many hours a week and keeps our HR highly organized with regards to scheduling and hours tracking.

Sometimes changes to the software show up with no notice but this is a minor inconvenience at worst.

Try it. Call me if you ever want a referral or recommendation, I’m happy to tell the story of my experience with Push the last few years. Great software that saves us many hours a week.

Labour and sales tracking. All in one place. Super easy to use. Keeps everything organized.

I like that everything is combined in one easy to use website. It is a very easy to use and versatile. The team at Push is always quick to respond to any questions or concerns.

The scheduling app is not as detailed as some of the other scheduling sites, but it does cover the basics.

If you are looking for a cost saving, time saving, and easy to use system try out Push Operations!

Push as helped us accurately help us account for labour. Made things much easier to verify that the hours being paid have actually been worked! Great cost saver!!

Great company, that provides a wide variety of payroll/HR services. They have an excellent customer service department and have been quick to provide assistance when I've had questions.

When I purchased my restaurant, I inherited all of the staff from the restaurant. On those employees push accounts, they then had two different accounts associated with their email, which prohibits them from viewing there schedules on mobile, as they can't switch from the previous owners account, to my new restaurant account. It can be toggled via desktop, but not mobile.

Payroll, Scheduling, T4s

The insights and reports and user-friendly interface

Email support takes few hours to respond back.

Try it and you will like it.

-Labour hours monitoring and cost-cutting

-Minimize manual hours during payroll runs

-Cloud-based scheduling solutions

I'd like to learn more about workforce analytics and labour forecasting and other features we haven't fully utilized. Also, it would be nice to have a dedicated service rep to check in on us or someone we can contact directly for any concerns as opposed to having to wait for hours for response.

The single use login for payroll, scheduling, lognotes, messaging. This allows for easy management of the staff and the restaurant. Also Push has been very easy to work with in regards to changes and requests.

Some times take quite a long time to get a request completed. Also the lack of a one touch scheduling system, and the lack of a contact list for the staff.

Ease of use is incredible compared to other systems used. Easily out does bigger companies that are hard to deal with when it comes to changes and errors. Having the simple one login makes it easy for staff use.

Solving a simplification of the business process. this helps reduce costs and helps in problem solving with payroll much quicker.

Flexible scheduling functions. Easy to set up and edit employee files.

Slow system response, particularly later in the year. This seems to be driven by manual edits. Support seems to be under resourced. Response times are slow and it can take a long time to resolve issues. I don't like that our union benefits are calculated separately by PUSH support staff.

Do your homework, and make sure that it suits your needs.

Cost savings, and increased productivity

Love that it is easy to learn and use with lots of useful tools for the employee and the employer.

Nothing I dislike but would like to see a few more features. I understand the team is continually working on improving it.

Keeping an eye on labour. Giving the employees useful tools to communicate information re: availability, scheduling, etc.

Customer support is fantastic; any special requests are always handled urgently.

Interface is intuitive, easy to use.

Reporting functions are 80% there. Reports are generally effective, but could be much better (should be more drill down features and generally should be more robust). Our operators have chosen not to adopt scheduling feature.

Processing of payroll is great. Operators sometimes complain approval of hours takes some time - but generally a solid framework for keeping people accountable.

I enjoy the user-friendly aspect of the software and the amazing customer service received whenever we have any questions that arise.

There are many great features, however sometimes it takes time to realize those functions are there until we experiment and explore those options, which is part of the fun.

From and manual payroll process to an online software, we have been able to greatly increase time saved and efficiency in processing payroll for our employees. It has been huge benefit for our team.

Pretty quick customer service. It has improved a lot in the past year.

It can be a little slow to change between option screens. It would be good to have an import feature for pulling timecard data from another system.

It processes our payroll and does our time and attendance. It has a nice facial recognition feature which is good for time theft auditing.

The ease of setting up schedules and going week to week is great. I am also a fan of how easy it is to calculate hours and all the reports you can run for any type of business.

Not being able to go back once i have approved a payroll, Sometimes you miss something and notice it after but the payroll is already done.

Consistent labor and being able to look at the reports and see when you need to staff up or down based on needs and trends.

I love the web interface. It's clear and easy to use and makes running payroll a breeze. Scheduling is incredibly easy.

All the emails notifying you about a change in the schedule of someone else..(like, so many times to say the same thing...)

Its gonna make a big difference

I worked in a restaurant for part time and it was incredible the way this worked, the ability it gives the staff to find their own replacements for shifts. I can post the schedule and if anyone wants to trade or give up a shift, I know that the other person has accepted the change by the shift swap request.

Push has so many great features that it is hard to list just one! It's ease of use, the app for our team members so they know their schedule, can swap shifts and communicate with management and the connection of our schedule and payroll for administration purposes are all first class!

The lack of customisation of the Push program in regards to certain reports is one thing I would improve. Push also would benefit from a Management App (separate from the Employee App) however I have heard it is in the works.

The biggest advantage for us is the integration of our schedule with our payroll. This is huge and saves valuable man hours each week that can be used for other areas of the business.

The software is easy to use and has many options for customization. Customer service is even better

That I can not approve time off requests or shift trades via the app. I also cannot edit the schedule . Another item that would be useful is to be able to add a note when I decline a time off request.

Staff like the ability to be able to see everyone’s schedule.

My favorite things are how easy to use the software is and how accessible the support is. They will go out of their way to accommodate your last minute requests and fix your errors.

Some reports lack customization. Also, when on hold with them, always the same background music...

Switched from ADP and from manual payroll. Can now do it on my our schedule. Automation of calculations is great. Quick and easy processing.

We love the personal service that Push provides. Push is unique in this respect. The platform is amazing but the people make all the difference.

I would love to see a Push payroll app for iPad!

Push’s easy to use platform makes payroll simple and comprehensive and their people-oriented service means no waiting in phone queues, less frustration, less re-explaining a problem to a new customer service rep.

the reports are very useful. helps me keep track of my numbers and labor usage

need to reload constantly. sometimes due to inactivity. i lose info from before.

its a good program to keep track of labor numbers and scheduling. And especially with keeping employee information on file.

labor costs. helps me keep track of my numbers and adjust accordinly.

That Push makes it easy to schedule and track hours even for employees with multiple positions

Sometimes clock approvals take a few minutes

Push Operations will make your life so much easier! Before Push, we did manual scheduling and payroll and the amount of time we've saved is unbelievable! You won't regret switching to Push for all your workforce management needs.

We are able to keep the schedule up to date and accurate with employees being able to trade shifts. Also all information is kept in one place so its easy to follow up with past payrolls.

I can do payroll from home or office! And the PUSH have always been quick to respond to questions or when issues arise.

I would like to see the ability to create custom reports, and to change the 'look' of the lists, such as the OffRun Payroll lists.

Once you are set up on this system you will be very satisfied with the results!

The amount of time it saves us is incredible. Way fewer corrections or mistakes, and the photo sign in and out eliminates any discrepancies or concerns regarding attempts to cheat the system.

The accessibility online and all the reports are great to have accurate labor reports. It also alleviates a lot of unnecessary back end paper work and gives employees access to all the info they need

Forecasting can be difficult however its a minor issue

Labor tracking, great way to track and record all employee performances also.

One central resource for managing Staff, Wages, Schedules, Availability, and hours worked

Should have better tools for repeating weekly shifts for staff that have a consistent schedule. Copying week to week is time consuming.

Last minute shift changes are much less stressful in the event of sick employees and sudden changes in staff availability.

The simplicity of the interface. The customer support line never having a wait.

Lack of ability to separate visibility for individual administrators. For example, if you disable someone from being able to view salaries, they can still see this information on reports.

Automating payroll and having access to the knowledge and expertise that is affordable.

This product has allowed an ease to payroll application, and has saved a lot of time.

The reports are not what I expected. Would prefer more reconciliation reports. Any request with IT seem to take a long time for processing.

Review the reports and ensure they are providing the information you require. Recognize that there is not much support when wanting to change or revise reports, or reconciliation processes related to government remittances

Quick and easier payroll processing

The clear usage, functionality and layout

Not much really - sometimes integration with Auphan can be a bit weird - also not the clearest data on the Audit Clock Approvals sometimes

The combination of Scheduling and Payroll is a dream!

The ability to easily process payroll is extremely valuable.

scheduling software could be improved. Reporting could also be improved and doesn't offer much in terms of customization.

Payroll processing. We have realized accuracy and control over this process.

• As a payroll system, Push Operations is very convenient, and easy to use.

• When I need support, the Push Operations team is very responsive.

• The system runs slower than I would like and can sometimes be frustrating.

• The scheduling application for Push is not as intuitive as I would like, and takes a lot of time to enter the schedule.

• Time Clock

• Payroll administration

easy to use, great support line with outstanding help info.

to much selection-if that's a bad thing

an absoulute must

easy payroll tracking

cost tracking

Cloud based, so very easy to log in to all locations

Slow, to get a ll the custom features we were promised implemented

Massive savings in labour cost

That they are willing to develop things as requested

I don't have any dislikes at this time..

Definitely recommended..it has been a great tool for us to for not only payroll but for planning and budgeting labour

time and accuracy of payroll processing

user friendly, great support team. Staff like the mobile App.

Still need to work on certain features-GL export,

Yes, definitely recommend others to use Push.

Problem solving: Daily sales and labour report over view,

Benefit-payroll processing time and staff access to schedule

How easy it is to use and the flexibilty of the system!! It was we were waiting for it really caters to the restaurant sector!

I wish it communicating with our POS system for labour!!

Labour and payroll also scheduling

very convenient to track hours and process payments

some current actions impact prior reports

good entry point for automated payroll services

eliminated need to manually calculate hours and earnings. reduction in labor cost.

The system in principle is good and effective

Technical support is very poor and condescending

Having accurate sign in and out times and history in the data base

shift changes happen online so we are always looking at most current schedule

I dont like having to print daily rosters

payroll is much more convenient