Homebase Reviews & Product Details

I like that its basic features are free which are enough for small business owners with limited employees and does not need to full features. Its free version has many features available to use and is very reasonable. Its paid versions are great for business as my business will grow. I have been using it since 2018 and have recommended it to many business owners that need time clock in, and scheduling. The team can view their own schedule make request for time off and more. Its great and simple. Review collected by and hosted on G2.com.

the price for the full or advance features. Like payroll, having the base fee, then for each employee, and or subcontractor or independent contractor those cost can make using the program expensive, especially if certain contractors are only used for 1 to 3 projects. or for limited time periods Review collected by and hosted on G2.com.

There are so many features to Homebase. Scheduling, onboarding, timesheets and reporting. All very helpful in the operations and labor reporting of a business. Was easy to set up, and is easy to use but thorough. Pricing for it is also very competitive to other systems. We use it on a daily basis and it works for exactly what we need without major headaches. Also easy for the employees on their end of it as well. Communication, scheduling, etc. Review collected by and hosted on G2.com.

Features will change randomly, therefore it sometimes takes a bit to reacclimate to the functions. Also, a minor issue but when going into the schedule tab, most times, it does not default to the week we are currently in. Usually defaults to a past week (sometimes from a month before), which has thrown off managers looking at the schedule in a quick snapshot. Review collected by and hosted on G2.com.

Easy scheduling and shift swaps. Clocking in for staff is easy and the ability to leave notes on shifts is great for communication with part time staff. Review collected by and hosted on G2.com.

I wish I could set a template for store hours and have the scheduling tool alert me when I have missed a shift. Some staff have reported issues with clocking in on the app when they have a second employer that also uses Homebase. I wish there was a way to stop the system from asking salaried employees to clock in. Review collected by and hosted on G2.com.

It’s very user-friendly and provides plenty of options that I can use for my business, which makes it easy to tailor to what I need. Review collected by and hosted on G2.com.

Certain things I would like to use I would have to upgrade my plan to cost me much more a month, but I wouldn’t get as much keys out of it to make it worth it. Simple things like being able to put blackout dates for employees so they can’t request days off for certain holidays or whatever. I think those should be part of any basic plan. Review collected by and hosted on G2.com.

I find Homebase very simple to use, and it's easy to set up new users. I like that all the features in the free package are included, which means I can use it comfortably. It doesn't take me very long to do what I need to do, which is always useful. Also, I can ensure that new employees get their notifications from Homebase quickly and easily. The initial setup was very straightforward. Review collected by and hosted on G2.com.

I don't think the mobile app is as strong as the web browser-based app. It would be better if you were able to replicate right mouse clicks in the mobile app. Review collected by and hosted on G2.com.

I like that Homebase has a very easy interface to interact with, which makes creating schedules simple. The department categories are particularly helpful, allowing me to see employees scheduled in each department. I appreciate the color choice for each employee in each department, which helps me view staff availability during busy seasons and days. The app shows the total hours given by each department, which is useful for deciding our labor budget and reallocating hours if needed. I find the ability to send texts to each staff member or create groups amazing, as it facilitates communication within departments and allows for easy announcements. Additionally, the AI feature is cool; it lets staff clock in late if they forget to clock in, and it notifies managers about timecard changes, enabling verification of these edits. Review collected by and hosted on G2.com.

The 'add event' feature should be more flexible. It needs to allow events to be added later, anytime, without the condition that it must be done before posting the full schedule for that week. It should also let us add and post events with or without scheduling, so staff can see new events added to the posted schedule. Review collected by and hosted on G2.com.

I find Homebase very simple and straightforward to use, which makes handling payroll a lot easier. The phone tech support is terrific—every tech support person who calls me back does so very quickly, answering all my questions with clarity and resolving any issues. Even with a lot of questions from running a business with several employees, it’s never a problem for them. The tech support always handles everything beautifully. I also like the great options for reports and the ability to send text messages, which is very convenient. The initial setup was quite simple because of the onboarding person. Review collected by and hosted on G2.com.

Once you get through the learning curve, get set up and use it for a while, there really isn't anything that I can think of that Homebase has missed. Review collected by and hosted on G2.com.

I really like the ease of access on both the Homebase website and app. It makes finding what I'm looking for very straightforward and allows me to easily identify missing shifts or needs for my hourly employees. I appreciate being able to view an hourly breakdown for schedules and see total hours per employee. The feature that lets me be notified if employees are working over agreed-upon hours is particularly helpful. I can also pull timesheets for payroll, organize them as needed, and download them with ease. Having accessibility to my business 24/7 through the app and website is invaluable. Initial setup was extremely simple. I also value their top-notch support team, training videos, and overall assistance, which have been great no matter the situation. Review collected by and hosted on G2.com.

I wish I could have a different view for scheduling on the app so I can see the daily view in an hourly format. Right now it is easiest to do schedules on the computer (website). App is limited but I can work around the limitations and still function at a high level. Review collected by and hosted on G2.com.

I really like how Homebase alerts the whole team if an employee calls off or needs a shift covered, making it easy to get shifts covered. It also helps me track my labor costs, which is super effective in making my schedule and planning around labor costs. The coolest feature is the built-in weather insight, which is so helpful. It offers me insight into the weather for the week, which is crucial for scheduling in the ice cream store I manage. I don't have to exit Homebase and use an external browser to check the weather. This is particularly valuable in the unpredictable spring and fall weather when planning my staffing needs. Additionally, the initial setup of Homebase and adding team members was so easy and simple. Review collected by and hosted on G2.com.

I find Homebase a bit more complex when trying to make a schedule compared to Google Sheets, which I find simpler and more familiar. Also, inviting a new team member can be a little bit annoying because I believe they only have about five minutes to follow the verification link to sign up, and if they don't receive it in time, it causes a problem for me as I have to resend it again. Review collected by and hosted on G2.com.

I use Homebase for scheduling and recently hiring, and I love how it keeps team time off and availability all organized. It helps set up interviews without the back and forth to find a time, and lets the team chat and find coverage as needed. The structure and layout of Homebase are great because each section has corresponding subsections, keeping things organized without appearing messy, yet still offering a lot of options. I also really appreciate the email reminders. Review collected by and hosted on G2.com.

The only thing I can think of is when making a schedule, and there are open shifts it would be great if that row could freeze at the top and stay present as I scroll down to see who I can put in that open shift. Review collected by and hosted on G2.com.