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Homebase Reviews & Product Details

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Basic

Free
1 Location

Homebase Media

Homebase Demo - Employee scheduling
One easy app to build, share, and optimize schedules to save you time and keep your team on track.
Homebase Demo - Manage schedules
Eliminate no-shows, questions and confusion when your team has their schedule up to date and in their pocket. Never hear “I didn’t know I was working” again.
Homebase Demo - Team communication
Get your team in sync with our all-in-one, easy-to-use employee app. Message individuals, groups, or the entire team without juggling texts and emails.
Homebase Demo - Time clock
Clock in and out from (almost) any device. Put your time clock on Android tablets and smartphones, iPads and iPhones, computers, and POS devices.
Homebase Demo - Trade shifts
Track your team’s availability, shift trades, and covers in Homebase to make sure you always have coverage. Let your team coordinate shift trading and coverage in the app. You don't have to be the go-between.
Homebase Demo - Track hours
Track hours, breaks, overtime, and paid time off — without doing data entry or math.
Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.
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Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.
Homebase Payroll makes it easy for small businesses to pay their hourly teams.
Play Homebase Video
Homebase Payroll makes it easy for small businesses to pay their hourly teams.
Top local workplace awards — celebrating small businesses that create a great environment for employees.
Play Homebase Video
Top local workplace awards — celebrating small businesses that create a great environment for employees.
See how Brooklyn Tea creates a great work environment by putting more trust in their team.
Play Homebase Video
See how Brooklyn Tea creates a great work environment by putting more trust in their team.
See how Dots & Doodles leads with flexibility to superpower their team.
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See how Dots & Doodles leads with flexibility to superpower their team.
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Homebase Reviews (438)

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Reviews

Homebase Reviews (438)

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4.5
438 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Homebase for its ease of use and streamlined scheduling, making it a reliable tool for managing employee time and communication. The intuitive interface allows for quick onboarding and efficient time tracking, which many find essential for their operations. However, some users note that the app can experience glitches that affect functionality.

Pros & Cons

Generated from real user reviews
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Allegra A.
AA
Owner
Small-Business (50 or fewer emp.)
"Homebase Makes Scheduling, Time Tracking, and Team Communication Effortless"
What do you like best about Homebase?

We’ve been using Homebase at our boutique for scheduling, time tracking, and team communication, and it has made managing day-to-day operations so much easier. With a retail team and constantly changing schedules, having everything in one place has been a huge help.

The scheduling system is very user-friendly for both managers and employees. We especially love how easy it is for staff to view schedules, request time off, swap shifts, and communicate directly through the app. It has helped reduce scheduling confusion and saved us a lot of time every week.

As a small business owner, I also appreciate how organized and efficient the platform feels. It’s simple to use, reliable, and has helped us streamline operations while keeping everyone on the same page. Overall, Homebase has become an important part of how we run our business, and I would definitely recommend it to other small business owners looking for an easy and effective scheduling solution. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The only thing I don’t like is that I can’t access all information from the app on my phone, I need my computer to access complete information, and I am always doing things on the go Review collected by and hosted on G2.com.

Kathleen G.
KG
Alternate admin/office manager
Small-Business (50 or fewer emp.)
"Seamless Scheduling and Payroll Management with a Minor App Glitch"
What do you like best about Homebase?

I like that Homebase is very easy to use and has many great features that make scheduling, time card management, and payroll a breeze. It's extremely valuable for our business, helping us manage and keep track of where everyone is in case of an emergency. We can easily check where someone is and keep better track of weekly hours to ensure everyone is getting the hours they need. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

One thing that doesn't work too well is making changes to the schedule on the app. There's many times that we want to publish just one day but can't since it doesn't give us the option. So, we have to get on a desktop to make the changes. The only thing I see that would need improvement is like I had mentioned is making the change in the app. If possible, it would be great to have the option to make single day changes in the app without publishing the whole week instead of going to a computer to make those changes. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use and valuable for your business. We appreciate your feedback about the app glitch and will definitely take it into consideration for future improvements. So glad you are part of the Homebase community

Chelsy G.
CG
Team Lead - Onboarding Bookkeeper
Small-Business (50 or fewer emp.)
"Homebase Streamlines Payroll and Time Tracking in One Easy Platform"
What do you like best about Homebase?

What I like most about Homebase is that it brings payroll and time tracking together in a single platform. Employees can clock in and out easily, which keeps hour tracking accurate and straightforward. It also removes the need for manual timesheets and helps cut down on errors during payroll processing.

I also appreciate how convenient it is to have everything synced in one place—from hours worked to wages—so payroll runs feel faster and more efficient. The system is easy for both managers and employees to use, and it helps make sure everyone is paid correctly and on time. Overall, it streamlines timekeeping and payroll management in a practical, reliable way. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I don’t have any major dislikes about Homebase so far. It has been reliable and meets our needs for time tracking and payroll efficiently. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you're enjoying the convenience and efficiency of Homebase for time tracking and payroll management. Thank you for sharing your positive experience! Thanks for being part of the Homebase community!

JD
Administrator
Small-Business (50 or fewer emp.)
"Effortless Payroll and Scheduling Management"
What do you like best about Homebase?

I love how Homebase has significantly reduced my payroll processing time from about two or three hours to just twenty minutes. The setup was really easy, and the Homebase staff helped transfer our information from Paychex over, which was great. Everything I need for payroll is right there and easy to access, so I don't have to navigate all over the website to find things. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

When staff want to swap shifts or take the shift of another available person, I'm not able to see it when I first log in to Homebase. I go to the dashboard, and sometimes I don't see it there. However, I do receive an email alert about swap requests or accepting open shifts, but I don't see it immediately in Homebase. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has made such a positive impact on your payroll processing time! Our team is dedicated to providing seamless setup and support for transferring information from other platforms. We appreciate your feedback about the shift swapping feature and will definitely take it into consideration for future improvements. Thanks for being part of the Homebase community!

Furqan I.
FI
Head Of IT Depatment
Mid-Market (51-1000 emp.)
"Easy, User-Friendly Scheduling and Time Tracking with Homebase"
What do you like best about Homebase?

I’ve been using Homebase for employee scheduling and time tracking, and it’s been very easy to work with. Creating and setting up shifts is straightforward, and I especially appreciate the mobile app because it makes communicating with the team quick and efficient.

That said, there are a couple of areas that could be improved, such as more customization options in reports and the occasional lag with notifications.

Overall, it’s a solid tool for small to medium-sized teams, and I’d recommend it to businesses that want a simple, user-friendly scheduling solution. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Some advanced features are locked behind paid plans, which can make it expensive as your team grows. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use and that it has been helpful for your employee scheduling and time tracking. We appreciate your feedback on areas for improvement and will take it into consideration for future updates. Thanks for being part of the Homebase community!

Ertugrul  S.
ES
Operations Manager
Retail
Mid-Market (51-1000 emp.)
"Tailor-Made Scheduling with Handy Availability and Weather Forecast"
What do you like best about Homebase?

It feels very tailor-made for our operation. I use it to create daily and weekly schedules so I can delegate critical tasks to my staff during peak hours. We have no room for error, so having everything clearly planned out matters. Weather forecast is a plus and very useful. Availability options are very handy when staff need to make adjustments. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I haven’t come across any major downfalls so far, as it responds to many of our needs. I did experience a few minor glitches in the past, but they were resolved shortly after I contacted tech support. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has been tailor-made for your operation and has been so effective in creating daily and weekly schedules for your staff. We're glad to hear that the weather forecast and availability options have been useful for you as well. Thanks for being part of the Homebase community!

Ana Rosa B.
AB
security guard
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Time Management, Needs Reliable Updates"
What do you like best about Homebase?

I use Homebase for work to manage employees clocking in. I appreciate how it made it very easy to manage our time and attention on our employees. I also find that we can easily fix hours and keep up with them. The Time Clock feature is the one I use the most, as it's really valuable for tracking employee hours. Additionally, the initial setup was very easy, which made onboarding smooth. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

When an update happens. I’m scared of what happened a couple weeks back when it crashed and it was a horrible 48 hours to wait for the updated app to work. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has made it easy for you to manage your employees' time and attention. We understand the importance of reliable updates and apologize for any inconvenience caused by the recent app crash. Our team is constantly working to improve the app's stability and performance to provide a better experience for our users.

Selina W.
SW
Office manager
Small-Business (50 or fewer emp.)
"Homebase Is a One-Stop Shop That Replaced Our Three Systems"
What do you like best about Homebase?

That is a one stop shop for my employees. We used to have 3 systems, and my employees had to have a separate login to each to do what we now do all in Homebase. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would like to receive more alters when my staff clocks in late or clocks out outside of the Geofence. The little star next to the time sheet is easily missed. If out of the Geofence then it would be nice to send an alter to the manager that had to be approved.

Also, we have several servers, and it would be great if when they clock out it prompts them to enter tips. They are missing this step several times, and it makes more work for payroll. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you so much for taking the time to share your experience with Homebase! We are thrilled to hear that consolidating from three separate systems into one has made life easier for you and your team.

We truly appreciate your feedback regarding Geofence alerts and the tip-entry prompt for servers — these are valuable insights, and we have shared them with our product team for consideration.

Regarding the sick time calculation issue, we sincerely apologize for the delay in follow-up. Please don't hesitate to reach out to our support team directly so we can prioritize getting this resolved for you as quickly as possible.

Thank you again for your partnership and for helping us improve!

Victor M.
VM
Vice President
Small-Business (50 or fewer emp.)
"Great for small business owners, easy to learn"
What do you like best about Homebase?

I like that its basic features are free which are enough for small business owners with limited employees and does not need to full features. Its free version has many features available to use and is very reasonable. Its paid versions are great for business as my business will grow. I have been using it since 2018 and have recommended it to many business owners that need time clock in, and scheduling. The team can view their own schedule make request for time off and more. Its great and simple. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

the price for the full or advance features. Like payroll, having the base fee, then for each employee, and or subcontractor or independent contractor those cost can make using the program expensive, especially if certain contractors are only used for 1 to 3 projects. or for limited time periods Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

Hi Victor,

Thank you so much for being a loyal Homebase user since 2018 and for sharing such a detailed and thoughtful review!

We're thrilled to hear that Homebase has been a valuable tool for your business over the years—especially the free features that help small business owners manage scheduling, time tracking, and team communication easily. It’s fantastic that your team finds it simple to request time off and view their schedules, and we’re honored that you’ve recommended us to other business owners!

We also truly appreciate your candid feedback about the pricing for our advanced features like payroll. We understand that costs can add up, especially for businesses working with short-term contractors or seasonal staff. Your input is invaluable as we continue to explore ways to offer even more flexible and affordable options that support growing businesses like yours.

If you ever have ideas or specific needs you'd like us to consider, we're all ears. Thank you again for being part of the Homebase community—we’re here to support you as your business grows!

Cheyanne D.
CD
Small-Business (50 or fewer emp.)
"Effortless Scheduling, Needs App Enhancements"
What do you like best about Homebase?

I love that Homebase drastically reduces the time it takes me to put a schedule together, from two or three hours down to just 30 minutes. I really appreciate being able to update anything at any time, and having everything I need to do my job right at my fingertips on my phone, tablet, or computer. I also like how easy it is to fix time clocks and see everyone's working hours all in one spot. The initial setup of Homebase was very easy, which I found great. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Using the app versus the webpage can be frustrating because on the webpage I can correct the schedule, time clocks, and edit time offs, but I can't do these things on the app. It would be better if the app could do everything the website can do, and it'd be helpful to know ahead of time when maintenance is going to happen. Review collected by and hosted on G2.com.

Questions about Homebase? Ask real users or explore answers from the community

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GU
Guest User
Last activity 22 days ago

Is Homebase really free?

GU
Guest User
Last activity about 3 years ago

How does Homebase app work?

Pricing Options

Pricing provided by Homebase.

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Free
1 Location

Essentials

$24.00
1 Location Per Month

Plus

$56.00
1 Location Per Month
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Homebase Features
Dashboards & Reporting
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Schedule Management
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