Homebase Reviews & Product Details

That is a one stop shop for my employees. We used to have 3 systems, and my employees had to have a separate login to each to do what we now do all in Homebase. Review collected by and hosted on G2.com.

I would like to receive more alters when my staff clocks in late or clocks out outside of the Geofence. The little star next to the time sheet is easily missed. If out of the Geofence then it would be nice to send an alter to the manager that had to be approved.

Also, we have several servers, and it would be great if when they clock out it prompts them to enter tips. They are missing this step several times, and it makes more work for payroll. Review collected by and hosted on G2.com.

I like that its basic features are free which are enough for small business owners with limited employees and does not need to full features. Its free version has many features available to use and is very reasonable. Its paid versions are great for business as my business will grow. I have been using it since 2018 and have recommended it to many business owners that need time clock in, and scheduling. The team can view their own schedule make request for time off and more. Its great and simple. Review collected by and hosted on G2.com.

the price for the full or advance features. Like payroll, having the base fee, then for each employee, and or subcontractor or independent contractor those cost can make using the program expensive, especially if certain contractors are only used for 1 to 3 projects. or for limited time periods Review collected by and hosted on G2.com.

There are so many features to Homebase. Scheduling, onboarding, timesheets and reporting. All very helpful in the operations and labor reporting of a business. Was easy to set up, and is easy to use but thorough. Pricing for it is also very competitive to other systems. We use it on a daily basis and it works for exactly what we need without major headaches. Also easy for the employees on their end of it as well. Communication, scheduling, etc. Review collected by and hosted on G2.com.

Features will change randomly, therefore it sometimes takes a bit to reacclimate to the functions. Also, a minor issue but when going into the schedule tab, most times, it does not default to the week we are currently in. Usually defaults to a past week (sometimes from a month before), which has thrown off managers looking at the schedule in a quick snapshot. Review collected by and hosted on G2.com.

Easy scheduling and shift swaps. Clocking in for staff is easy and the ability to leave notes on shifts is great for communication with part time staff. Review collected by and hosted on G2.com.

I wish I could set a template for store hours and have the scheduling tool alert me when I have missed a shift. Some staff have reported issues with clocking in on the app when they have a second employer that also uses Homebase. I wish there was a way to stop the system from asking salaried employees to clock in. Review collected by and hosted on G2.com.

It’s very user-friendly and provides plenty of options that I can use for my business, which makes it easy to tailor to what I need. Review collected by and hosted on G2.com.

Certain things I would like to use I would have to upgrade my plan to cost me much more a month, but I wouldn’t get as much keys out of it to make it worth it. Simple things like being able to put blackout dates for employees so they can’t request days off for certain holidays or whatever. I think those should be part of any basic plan. Review collected by and hosted on G2.com.

I find Homebase very simple to use, and it's easy to set up new users. I like that all the features in the free package are included, which means I can use it comfortably. It doesn't take me very long to do what I need to do, which is always useful. Also, I can ensure that new employees get their notifications from Homebase quickly and easily. The initial setup was very straightforward. Review collected by and hosted on G2.com.

I don't think the mobile app is as strong as the web browser-based app. It would be better if you were able to replicate right mouse clicks in the mobile app. Review collected by and hosted on G2.com.

I like that Homebase is extremely user-friendly and that it has an app. I love that my employees can sign in or punch in through their phones, which makes them remember to punch in more often than with a time clock. They can download the app to request time off and handle everything from their phones, which makes it very user-friendly. Additionally, I can do payroll from my phone if I don't have my laptop nearby, making it extremely easy to work with. I also appreciate that Homebase automates quarterly tax returns and other tax-related tasks, which used to be my responsibility. The initial setup was fairly easy and entirely online, and I love that a friend referred me to it. Review collected by and hosted on G2.com.

The only little issue is if the employee did not request time off through the app, and I have to manually put it in. Then if I have to correct it, it's a few more steps. So I have to remember how to figure out how to correct that, and sometimes that's a little difficult. Review collected by and hosted on G2.com.

I like that Homebase has a very easy interface to interact with, which makes creating schedules simple. The department categories are particularly helpful, allowing me to see employees scheduled in each department. I appreciate the color choice for each employee in each department, which helps me view staff availability during busy seasons and days. The app shows the total hours given by each department, which is useful for deciding our labor budget and reallocating hours if needed. I find the ability to send texts to each staff member or create groups amazing, as it facilitates communication within departments and allows for easy announcements. Additionally, the AI feature is cool; it lets staff clock in late if they forget to clock in, and it notifies managers about timecard changes, enabling verification of these edits. Review collected by and hosted on G2.com.

The 'add event' feature should be more flexible. It needs to allow events to be added later, anytime, without the condition that it must be done before posting the full schedule for that week. It should also let us add and post events with or without scheduling, so staff can see new events added to the posted schedule. Review collected by and hosted on G2.com.

I find Homebase very simple and straightforward to use, which makes handling payroll a lot easier. The phone tech support is terrific—every tech support person who calls me back does so very quickly, answering all my questions with clarity and resolving any issues. Even with a lot of questions from running a business with several employees, it’s never a problem for them. The tech support always handles everything beautifully. I also like the great options for reports and the ability to send text messages, which is very convenient. The initial setup was quite simple because of the onboarding person. Review collected by and hosted on G2.com.

Once you get through the learning curve, get set up and use it for a while, there really isn't anything that I can think of that Homebase has missed. Review collected by and hosted on G2.com.

I really like the ease of access on both the Homebase website and app. It makes finding what I'm looking for very straightforward and allows me to easily identify missing shifts or needs for my hourly employees. I appreciate being able to view an hourly breakdown for schedules and see total hours per employee. The feature that lets me be notified if employees are working over agreed-upon hours is particularly helpful. I can also pull timesheets for payroll, organize them as needed, and download them with ease. Having accessibility to my business 24/7 through the app and website is invaluable. Initial setup was extremely simple. I also value their top-notch support team, training videos, and overall assistance, which have been great no matter the situation. Review collected by and hosted on G2.com.

I wish I could have a different view for scheduling on the app so I can see the daily view in an hourly format. Right now it is easiest to do schedules on the computer (website). App is limited but I can work around the limitations and still function at a high level. Review collected by and hosted on G2.com.