--- title: QuickBooks Online Reviews meta_title: QuickBooks Online Reviews, Features, and Pricing 2024 meta_description: Learn more about QuickBooks Online features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.0 review_count: 3867 scale: '5' date_modified: '2026-08-05' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # QuickBooks Online Reviews **Vendor:** Intuit **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 4.0/5.0 **Total Reviews:** 3,867 ## About QuickBooks Online Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution! ## QuickBooks Online Pros & Cons **What users like:** - Users love the **ease of use** of QuickBooks Online, appreciating its intuitive design and convenient features for management. (254 reviews) - Users value the **cloud-based collaboration** of QuickBooks Online, enhancing teamwork and efficiency across locations. (72 reviews) - Users appreciate the **seamless integrations** with various software, enhancing collaboration and efficiency for their businesses. (69 reviews) - Users find QuickBooks Online to be incredibly **intuitive and user-friendly** , streamlining various tasks with ease. (69 reviews) - Users appreciate the **easy access from anywhere** with QuickBooks Online, enhancing convenience and collaboration for accounting tasks. (68 reviews) - Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (67 reviews) - Users appreciate the **invoice management features** in QuickBooks Online, enabling streamlined project tracking and financial oversight. (66 reviews) - Reporting (62 reviews) - Access (58 reviews) - Users appreciate the **user-friendly features** of QuickBooks Online, enabling convenient access to financial data anytime, anywhere. (57 reviews) **What users dislike:** - Users find the **missing features** in QuickBooks Online challenging, affecting usability and data visibility. (81 reviews) - Users find QuickBooks Online to be **too expensive** , struggling with high costs and lack of transparent pricing. (70 reviews) - Users express frustration with **poor customer support** from QuickBooks Online, citing unhelpful and uninformed assistance. (52 reviews) - Users express concerns over **high fees** for QuickBooks Online as costs rise with subscriptions and add-ons. (49 reviews) - Users report a challenging **learning curve** with QuickBooks Online, citing confusing features and poor customer support. (46 reviews) - Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (46 reviews) - Slow Performance (37 reviews) - Pricing Issues (34 reviews) - Users experience **limitations in accounting** with QuickBooks Online, citing issues with bank connections and poor customer support. (31 reviews) - Software Bugs (30 reviews) ## QuickBooks Online Reviews ### 1. Flawless Cloud Performance. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about QuickBooks Online?** It all works flawlessly in the cloud so it is everywhere I am. **What do you dislike about QuickBooks Online?** It would be nice if it was less expensive. **What problems is QuickBooks Online solving and how is that benefiting you?** QB makes the entire process of bookkeeping easier. ### 2. Best Accounting Software Handsdown! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about QuickBooks Online?** I like how user-friendly QuickBooks is for a certain level of user. I've done bookkeeping and taken all my courses, and now own my own business and enjoy QuickBooks in both positions **What do you dislike about QuickBooks Online?** The automated sync can sometimes mess things up if you don't manage things daily or weekly level **What problems is QuickBooks Online solving and how is that benefiting you?** It allows us tto make better financial decisions by being able to see our financial status at any moment and break down important data ### 3. Effortless Report Customization Makes Work a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about QuickBooks Online?** The simplicity in modifying my reports and filtering between them. **What do you dislike about QuickBooks Online?** AI sometimes makes it harder when this are automatically brought into the system (and are incorrect) **What problems is QuickBooks Online solving and how is that benefiting you?** Bank account linking - real time banking information without having to manually enter all transactions. ### 4. Easy to operate your business with the tools Quickbooks online offers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about QuickBooks Online?** Easy access anywhere I am. The reporting feature is also very easy to use. All the companies I have access to are shown in the log in screen for me to select. **What do you dislike about QuickBooks Online?** The consolidation feature needs more work. We have several entities we like to consolidate books for and the feature is not avaiable for the scale we need. **What problems is QuickBooks Online solving and how is that benefiting you?** Quickbooks is easily accessable anywhere with an internet connection. This is critical when traveling. ### 5. Effortless Integration and Quick Sync, Minor Number Discrepancies **Rating:** 5.0/5.0 stars **Reviewed by:** Ravyn J. | Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about QuickBooks Online?** I like how easily it pairs with our other software so that it can quickly sync transactions. **What do you dislike about QuickBooks Online?** At this moment, we don't have anything we would say that we dislike. Sometimes numbers don't match up, but overall it is great. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks is solving our issue of needing to sync our accounts with our online statements. We have been using it for years and appreciate its services. ### 6. Effortless Invoicing Directly from the Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Christina B. | Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about QuickBooks Online?** It was easy to get invoices out, right from the platform **What do you dislike about QuickBooks Online?** No that easy to navigate on your own, so then you have pay for training **What problems is QuickBooks Online solving and how is that benefiting you?** Keeping track of invoicing ### 7. Easy to Use, but Frequent Updates Can Be Annoying **Rating:** 3.5/5.0 stars **Reviewed by:** Austin H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about QuickBooks Online?** For the most part it is easy to use and its very popular so it syncs with a lot of different softwares we use **What do you dislike about QuickBooks Online?** they are always making updates. Not always great **What problems is QuickBooks Online solving and how is that benefiting you?** QBO helps with small business accounting. Its relatively inexpensive, and easy to use. Due its popularity, it syncs up with most softwares and services that small businesses use on a daily basis i.e. banks, credit cards, payment processors, and CRMS ### 8. Satisfying Cloud Based Accounting App, But Slightly Expensive **Rating:** 4.5/5.0 stars **Reviewed by:** Mikes L. | Senior Accountant , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online has excellent accessibility We obtain a friendly financial support from this app The program issues a clear reporting guide to our company QuickBooks issues a precise integration with other account based solutions **What do you dislike about QuickBooks Online?** We find QuickBooks Subscription costs relatively above the normal price If the vendor corrects this price, there would be a solid balance and assistance **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks brings a centralized format in managing finances, expenses and revenue The accurate manual tracking mechanisms from this app ensure reporting process is accurate The tax preparation is a feature the app has aggressively implemented ### 9. Effortless Accounting with Time-Saving Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online stands out for its accessibility from anywhere, user-friendly navigation, and helpful automation of tasks such as bank feeds and invoicing, which really helps save time. **What do you dislike about QuickBooks Online?** the cost can be high for certain users, there are occasional glitches, and the wide range of features may seem overwhelming, especially for those new to the platform. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online makes it easier for small businesses to handle their finances by automating bookkeeping tasks, tracking expenses, generating invoices, and streamlining tax preparation. ### 10. Outstanding Platform for my business **Rating:** 4.5/5.0 stars **Reviewed by:** Dr. Jill F. | Founder, Virtual Business Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about QuickBooks Online?** Quickbooks is easy to use and super helpful to give an accurate picture of my financials for my business. **What do you dislike about QuickBooks Online?** The only thing I dislike is the price otherwise I love it. **What problems is QuickBooks Online solving and how is that benefiting you?** Quickbooks does my payroll and it makes it super simple. ### 11. Seamless and Straightforward—QBO Has Everything I Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about QuickBooks Online?** QBO is seamless. It offers everything I need and does not overcomplicate things. **What do you dislike about QuickBooks Online?** When you copy an old invoice, it keeps the original exchange rate. It would be nice if the exchange rate updated automatically. **What problems is QuickBooks Online solving and how is that benefiting you?** Accounting/Bookeeeping ### 12. QBO Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda S. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about QuickBooks Online?** I appreciate how it is able to match payments and/or debits clearly. It allows me to assist with AP and match payments while my co-workers are out of the office. **What do you dislike about QuickBooks Online?** I do not like the constant updates recently. I also feel that if you switch to an older view, it should remain that way, rather than having to switch the view every time. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO has combined AR/AP transactions so we can easily view these to match and apply the payment with ease. ### 13. Helpful for Small Businesses, But Needs Smoother Internal Controls **Rating:** 3.5/5.0 stars **Reviewed by:** Bhavpreet S. | Senior Accountant, Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about QuickBooks Online?** Easy to use. Very helpfull for small business to summarise their financial data. **What do you dislike about QuickBooks Online?** It has manual intervention and sometime create quos in internal control. **What problems is QuickBooks Online solving and how is that benefiting you?** Very helpfull for small business to summarise their financial data and helps in decisions making and help them to grow. ### 14. I find QuickBooks Online to be incredibly user-friendly, making daily tasks more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Marietta E. | Accounting Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about QuickBooks Online?** The real-time access to data and cloud-based collaboration features also make it easy to work with clients from anywhere. **What do you dislike about QuickBooks Online?** One thing I dislike about QuickBooks Online is the occasional lag or syncing issues with bank feeds, which can delay reconciliations. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps solve the problem of managing multiple clients’ books efficiently in one centralized platform. It automates repetitive tasks like transaction categorization and bank reconciliations, which saves me hours of manual work each week. ### 15. Customer Support Frustrations Overshadow Free Access **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about QuickBooks Online?** The platform offers impressive reach and has been widely adopted by customers. Additionally, the QuickBooks Accountant version is available for free use. **What do you dislike about QuickBooks Online?** Whenever I encounter an issue with QBO, I find myself having to contact customer support multiple times. The representatives frequently transfer me from one person to another, and it's common for them to hang up if they can't resolve my problem. This makes the whole process quite frustrating. **What problems is QuickBooks Online solving and how is that benefiting you?** I'm not certain. ### 16. Effortless Expense Tracking and Financial Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Magda G. | Accounting Team, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about QuickBooks Online?** Easy to keep track expenses, record sales and have financial reports. **What do you dislike about QuickBooks Online?** New version is not that friendly, I rathe the old version **What problems is QuickBooks Online solving and how is that benefiting you?** Track all financial moves to have financial report to IRS, CPA's and control of the business. ### 17. Reliable and User-Friendly Accounting for Small to Mid-Sized Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Jose G. | Senior Corporate Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online is incredibly user-friendly and intuitive. Its clean interface makes it easy to navigate, even for those new to accounting software. It’s a solid choice for small businesses or anyone looking to maintain control of their finances at a basic to intermediate level. **What do you dislike about QuickBooks Online?** One drawback of QuickBooks Online is that, because it’s so streamlined and user-friendly, some details or context can get lost. Its simplicity is great for usability, but it can sometimes limit visibility into certain data points unless you build custom reports or track them separately. **What problems is QuickBooks Online solving and how is that benefiting you?** accounting and finance processes by centralizing invoicing, expense tracking, and financial reporting in one platform. ### 18. makes life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Quandisia P. | Field Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about QuickBooks Online?** the ease of use and knowledgeable customer service agents who help me out A LOT **What do you dislike about QuickBooks Online?** the only thing that could be better was the integration process from desktop version to online **What problems is QuickBooks Online solving and how is that benefiting you?** payroll. Everything is all in one place for me ### 19. very good accounting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** online version, multi-tasking, project and multi-currency **What do you dislike about QuickBooks Online?** not many banks can be linked online, not supporting single vendor for multicurrency accounting (need to create in each currency). **What problems is QuickBooks Online solving and how is that benefiting you?** Management accounting ### 20. Effortless CPA Integration Makes Bookkeeping a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about QuickBooks Online?** Add our CPA to do our books. It helps alot. **What do you dislike about QuickBooks Online?** Nothing to dislike. We have our CPA handle our books. **What problems is QuickBooks Online solving and how is that benefiting you?** THe capabability to add an accountant to do our books for us. ### 21. It's a decent accounting software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2025 **What do you like best about QuickBooks Online?** It's reports, being able to create reports makes cost analysis so much easier. It's great to see it has built in charting so it's easier to present the accounting. **What do you dislike about QuickBooks Online?** The receipt system is pretty bad if you have over 100 invoices per month and if the accountant can't catch up. Because once you go above 100 invoices in the receipt section it starts lagging. **What problems is QuickBooks Online solving and how is that benefiting you?** Accounting made easier ### 22. User-Friendly and Easy to Learn, But Limited Availability **Rating:** 3.5/5.0 stars **Reviewed by:** MUHAMMED R. | Technical Head, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about QuickBooks Online?** It was easy to use and easy to learn for new employees with basic knowledge **What do you dislike about QuickBooks Online?** Not available in most of the contries and desktop versions not available in some countries **What problems is QuickBooks Online solving and how is that benefiting you?** Accounting and auditing ### 23. QuickBooks: Effective, Reliable, and a Joy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Dhananjay L. | Officer Team member , Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2025 **What do you like best about QuickBooks Online?** In my opinion, QuickBooks is the best software available. It stands out for its effectiveness and reliability. **What do you dislike about QuickBooks Online?** I really enjoy using this software; it’s both helpful and effective. **What problems is QuickBooks Online solving and how is that benefiting you?** This is a great software with features that I really appreciate. I love how it works and consider it one of the best available. ### 24. Great with taxes and payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl A. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about QuickBooks Online?** It sends reminders and will catch any mistaken info **What do you dislike about QuickBooks Online?** The amount of invoice reminders it sends out **What problems is QuickBooks Online solving and how is that benefiting you?** It is amazing, we got a tax notice and i uploaded the letter and within minutes i knew the solution ### 25. Accounting the easy way **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie A. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about QuickBooks Online?** That it is truly online and accessible all the time from any device. It helps me really keep up with accounting tasks on the go! **What do you dislike about QuickBooks Online?** I haven’t found a downside. There is a slight learning curve, however that’s always been the case with QB since inception. **What problems is QuickBooks Online solving and how is that benefiting you?** On the fly accounting is saving us so much time and getting us paid more quickly. ### 26. Reliable tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn E. | Secretary/Book-keeper, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about QuickBooks Online?** Quickbooks online is a fantastic tool for accounting firms. Its user-friendly interface makes it easy to navigate, even for those who aren't tech-savy. The ability to access the software from anywhere is incredibly convenient, especially for remote work. The automated features like invoicing, expense tracking, and bank reconciliation save a lot of time and reduce the chance of erros. Additionally, the integration with other financial tools and apps streamlines our workflow, making it more efficient. My company uses Quickbooks Online everyday! Customer support is always there to help when needed and they always get the job done! It's also generally known for its ease of implementation. **What do you dislike about QuickBooks Online?** The learning curve can be steep for new users, especially those unfamiliar with accounting software. Some users might find the customization options limited, which can be a drawback for firms with specific needs. Occasional system glitches which disrupts workflow. Despite these downsides, Quickbooks Online emains a robust and reliable tool for managing accounting tasks efficiently. **What problems is QuickBooks Online solving and how is that benefiting you?** It helps me keep all my financial data in one place, making it asier to manage and acess my clint's information. It automates many routine tasks like invoicing, expense tracking and payroll, saving me time and reducing the risk of errors. It integrates well with other accounting tols and software. ### 27. Quick and easy use **Rating:** 4.0/5.0 stars **Reviewed by:** Aviva B. | accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about QuickBooks Online?** Very user friendly with flexible reporting and search tools **What do you dislike about QuickBooks Online?** Sometimes bank links fail and it takes time to have it resolved **What problems is QuickBooks Online solving and how is that benefiting you?** Ability to find info fast ### 28. Light but effective accounting software **Rating:** 5.0/5.0 stars **Reviewed by:** Misheck G. | Head of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about QuickBooks Online?** Simple to use, even non accountants can easily navigate **What do you dislike about QuickBooks Online?** New AI features to prefill certain classifications result in wrong account postings **What problems is QuickBooks Online solving and how is that benefiting you?** An on the go platform that i can access anywhere anytime ### 29. QuickBooks Online **Rating:** 5.0/5.0 stars **Reviewed by:** Rashmi G. | Implementation Engineer, Industrial Automation, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online makes bookkeeping effortless with smart automation and anytime, anywhere access. It’s like having your accounting team in your pocket—efficient, reliable, and ready when you are. **What do you dislike about QuickBooks Online?** QuickBooks Online can be pricey, especially when scaling up or adding advanced features. It lacks built-in backup and restore options, which can leave your data vulnerable in case of errors or breaches. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online simplifies financial management by automating invoicing, expense tracking, and tax prep—saving you hours of manual work. Its cloud access lets you manage your business anytime, anywhere, boosting flexibility and control. ### 30. One stop solution for managing finances **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about QuickBooks Online?** It saves a huge amount of time for me and gives me a glance at my cash flow without any errors. **What do you dislike about QuickBooks Online?** Sometimes, I face a latency issue which quickly resolves on its own, so I don't find much of an issue. **What problems is QuickBooks Online solving and how is that benefiting you?** It makes my financial management much easier. It eliminates the need for manual data entry, bookkeeping, and managing invoices. It helps me to make better financial decisions. ### 31. Reliable Accounting with Handy Features but Needs Better Renewal Incentives **Rating:** 4.0/5.0 stars **Reviewed by:** Livia B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about QuickBooks Online?** I love the accessibility of QuickBooks Online as I can access it from anywhere. The setup process was straightforward, making it easy to get started. I appreciate the automation features, such as generating reminder invoices to clients and categorizing expenses in my checkbook, which streamline my accounting tasks. **What do you dislike about QuickBooks Online?** I find the lack of renewal incentives frustrating, as there are no discounts for existing customers when renewing annual subscriptions. This makes it less appealing to continue the service without any recognition or reward for customer loyalty. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online to automatically generate reminder invoices and emails for overdue payments and to easily categorize expenses, streamlining my accounting and invoicing processes. ### 32. Excellent, but needs a few improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Quindabeth W. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about QuickBooks Online?** The organization is great. Easy to use for now **What do you dislike about QuickBooks Online?** not enough of what we are needing, needs more options for invoice **What problems is QuickBooks Online solving and how is that benefiting you?** Invoicing reports reconciling ### 33. Easy Setup, but Overall Experience Needs Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about QuickBooks Online?** Easy to set up, good search abilities, payroll feature is good **What do you dislike about QuickBooks Online?** Creates its own accounts, support is not well schooled in accounting practices, duplicates in the bank feeds. **What problems is QuickBooks Online solving and how is that benefiting you?** They have added new reporting features which seem to be comprehensive and inclusive ### 34. QuickBooks Online:- The ultimate accounting companion for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Umer S. | Senior Tax Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about QuickBooks Online?** Quickbooks now include smart AI agents that handle routine tasks. Also you can manage your finances from your phone, tablet, or laptop **What do you dislike about QuickBooks Online?** High cost for full features and there is no native way to fully back up or restore your data **What problems is QuickBooks Online solving and how is that benefiting you?** Manual bookkeeping & human error like tracking expenses and categorizing transactions. QuickBooks automates thest task using AI and smart rules, Reducing mistakes. ### 35. Seamless Integrations and Easy Reporting in QuickBooks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about QuickBooks Online?** QuickBooks integrates well with out other platforms. Reports are easy and searching for specific transactions is easy. **What do you dislike about QuickBooks Online?** Format of the reports. I wish the format was cleaner. **What problems is QuickBooks Online solving and how is that benefiting you?** Paying bills, tracking grants and making payroll. ### 36. Wonderful Software!! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie G. | Service Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about QuickBooks Online?** The ease, everything is right at your fingertips and it’s super easy to navigate. **What do you dislike about QuickBooks Online?** Nothing actually. It has everything that I need in one place and is super easy to get to exactly where I’m going. **What problems is QuickBooks Online solving and how is that benefiting you?** I haven’t had any problems with anything yet, but I know that when I do customer service will be right there to help me. ### 37. User-Friendly Reconciliation and Advanced Bank Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about QuickBooks Online?** Reconciliation tab user friendly. Bank feed advance automation **What do you dislike about QuickBooks Online?** Payroll module/paystub not having a position tab to show employee job role **What problems is QuickBooks Online solving and how is that benefiting you?** Everything is seamless as it is ### 38. QB Online software **Rating:** 4.0/5.0 stars **Reviewed by:** Cristian A. | Financial coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about QuickBooks Online?** Easy to use and covers all the accounting basics. **What do you dislike about QuickBooks Online?** It does not go into depth on specific topics of accounting and finance. **What problems is QuickBooks Online solving and how is that benefiting you?** Recognition of impairment of fixed assets and control of fixed assets would be greatly improved to be aligned with reality. ### 39. No Protections for You as the customer **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about QuickBooks Online?** It's online and mobile. Works well for really small businesses maybe **What do you dislike about QuickBooks Online?** Customer support is insufficient Not easy to use No Protections for you as their customer **What problems is QuickBooks Online solving and how is that benefiting you?** We used QuickBooks Payments to process ACH transactions for our small business. Unfortunately, three large payments were later reversed after we had already delivered the product, resulting in over $30,000 in losses. These transactions were initially marked as cleared by QuickBooks, and we were given no ability to dispute or intervene in the reversal process. The loss included $24,747 in unrecoverable physical product that was shipped and later seen resold out of state, which has been reported to the FBI. Despite our efforts to escalate the issue and request assistance, QuickBooks cited their Terms of Service and declined to offer any reimbursement or solution. This experience has been extremely damaging to our small business. We strongly urge other merchants using QuickBooks to understand that ACH payments processed through this platform are not protected, and can be pulled back months later — even after funds are transferred and fulfillment has occurred. We’ve since switched to a different processor with stronger fraud tools, delayed fulfillment protocols, and merchant dispute rights. We hope our experience helps other small businesses make more informed decisions. ### 40. Simple and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Mark A. | Co-Founding Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about QuickBooks Online?** Its really simple to set up and use, especially if you are used to more complex systems. **What do you dislike about QuickBooks Online?** It's greatest strength is also it's weakness - you've little control as it assumes a lot **What problems is QuickBooks Online solving and how is that benefiting you?** It's a great and simple way of keeping your accounts ### 41. feedback on quickbooks online **Rating:** 4.0/5.0 stars **Reviewed by:** soner f. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about QuickBooks Online?** Very easy to integrate and most importantly it is easy to understand for everyone even withou any accounting background **What do you dislike about QuickBooks Online?** sometime you need to coonect banks, credits a couple of times. **What problems is QuickBooks Online solving and how is that benefiting you?** easy to integrate with expenses, everything is in one place, easy to get reports and it can ve integrated with 3rd party accounting services ### 42. Affordable, But Frustrating User Interface **Rating:** 1.5/5.0 stars **Reviewed by:** Ongky D. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about QuickBooks Online?** Affordable and able to categorize between agent and businesses **What do you dislike about QuickBooks Online?** bad user interface, confusing and hard to navigate **What problems is QuickBooks Online solving and how is that benefiting you?** Reconciliation of transactions ### 43. Quick and Convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Tiana A. | Gym manager, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about QuickBooks Online?** We can get our payroll done easily, also the option to pay invoices is nice. **What do you dislike about QuickBooks Online?** Pretty new to it at the moment. Not much time used in it yet. **What problems is QuickBooks Online solving and how is that benefiting you?** Quick and easy payroll process ### 44. Experience with the software Intuit quick books online **Rating:** 5.0/5.0 stars **Reviewed by:** PRAVI J. | US Accounting Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about QuickBooks Online?** It is so user friendly and anyone can learn the software within 10 days **What do you dislike about QuickBooks Online?** Sometimes the software starts lagging that irritates the most if the person opens more than 1 tab **What problems is QuickBooks Online solving and how is that benefiting you?** In the software some categories are already there by default and all the financial are created automatically. ### 45. You can log in from any device **Rating:** 5.0/5.0 stars **Reviewed by:** Kessielyn B. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about QuickBooks Online?** You can log in from any device, anywhere, which is a big win for remote teams or business owners on the go.v **What do you dislike about QuickBooks Online?** Invoices and reports have limited template customization compared to Desktop. **What problems is QuickBooks Online solving and how is that benefiting you?** Simpler tax preparation, because everything is already categorized and stored in one place ### 46. Great program for a small business **Rating:** 5.0/5.0 stars **Reviewed by:** Lee C. | Registered Representative / Financial Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about QuickBooks Online?** Quickbooks online is a great program that I suggest all my new small business clients use to keep track of business income and expenses. There is some initial setup involved, but once you have it setup for your business the monthly time spent is not bad at all. **What do you dislike about QuickBooks Online?** Not much that I dislike. I might like more access to Retirement plans for businesses. **What problems is QuickBooks Online solving and how is that benefiting you?** Great for running profit and loss statements for my clients at tax time ### 47. QBO does it all **Rating:** 5.0/5.0 stars **Reviewed by:** Angela E. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about QuickBooks Online?** QBO integrates so well with other apps and is easy to use and navigate around. It does everything from data matching bank transactions to full reports and BAS lodgments. The Employment Hero payroll function links the award so you never miss a pay rise. **What do you dislike about QuickBooks Online?** The odd glitch in AI allocation of bank transactions. **What problems is QuickBooks Online solving and how is that benefiting you?** Removing data entry time and the ease of use for payroll functions. ### 48. QuickBooks Online: Steer Clear! Years of Price Gouging for a Failing Service **Rating:** 0.0/5.0 stars **Reviewed by:** Matthew S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about QuickBooks Online?** It's popularity among accounting professionals. **What do you dislike about QuickBooks Online?** Everything else about it. The software is slow and buggy. The subscription pricing is way overpriced. The customer service is absolutely horrific! And there are no ways to express your grievances. Basically, Intuit is just a virtual company with support in India or China that does not care anything at all about its customers. The owners are probably sitting on a beach in California while nobody cares about anything. **What problems is QuickBooks Online solving and how is that benefiting you?** It isn't solving any problems or benefiting me in any way. It is simply a tool to determine how much money I owe the government. If I didn't have to do that, I wouldn't even use this POS! ### 49. A reliable accounting software to use invoicing and payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Arun G. | Manger, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about QuickBooks Online?** I like invoicing, expense tracking, bank reconciliation, and financial reporting. we are actively using the invoice feature. ease of use and good. **What do you dislike about QuickBooks Online?** The reporting capabilities, while decent, not up to the mark. **What problems is QuickBooks Online solving and how is that benefiting you?** Invoicing and payment collection. ### 50. Easy to use and without negative points **Rating:** 4.0/5.0 stars **Reviewed by:** Valdecir Tadeu P. | Gerente administrativo e financeiro, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about QuickBooks Online?** Easy to use, with good reports and a simple billing platform **What do you dislike about QuickBooks Online?** I didn't like the new "look" of the platform, the previous one was more efficient in my view. **What problems is QuickBooks Online solving and how is that benefiting you?** Financial Management and Accounts Receivable ## QuickBooks Online Discussions - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote - [Can you have both the Desktop version and the online version? Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote - [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?discussion=discount-link-for-quickbooks-online&locale=pt&page=8§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+12%3A12%3A54+-0500&secure%5Bsession_id%5D=2cfbe97c-b32f-4b3a-a13c-bdbcd89a82b0&secure%5Btoken%5D=36141ec8dafb9c59045658a4670135f09a6e2cbf6fa7c4171b53139144af7d95&format=llm_user) ## QuickBooks Online Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [A2X](https://www.g2.com/products/a2x/reviews) - 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[Zeffy](https://www.g2.com/products/zeffy/reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## QuickBooks Online Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **AI Assistant - Accounting** - AI Accounting Assistant **Additional Functionality** - Generative AI - Billing & Invoicing - Customizable Templates - User Management - Invoice Processing - Onboarding - Search/Filter - Sourcing Management - Vendor Master Data Management - Procurement Management - Reporting & Statistics - Document Management - Project Management - Data Visualization - Access Controls/Permissions - Transaction History - Risk Assessment - Activity Dashboard - Real-Time Data - Alerts/Notifications - Offboarding - AI Copilot - Self Service Portal - Audit Management - Collaboration Tools - API - Approval Process Control - Vendor Payment - Third-Party Integrations - Performance Metrics - Purchase Order Management - Contract/License Management - Data Import/Export - Single Sign On - Workflow Management - Compliance Management - Task Management **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking - Returns Management - Order Management - Shipping Management - Discount Management - Fee Management - Consignment Management - Layaway Management - Gift Card Management - Manufacturing Inventory Management - Multi-Channel Management - eCommerce Management - Catalog Management - Retail Inventory Management - Reorder Management - Warehouse Management - Purchase Order Management - Barcode/Label Management - Shop Floor Management - Supplier Management - Inventory Management - Item Management - Pricing Management - Invoice Management - Sales Order Management **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - IoT Integration - Vendor Managed Inventory **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - Order Processing - Purchasing & Receiving - SKU/UPC Codes - Billing & Invoicing - Check-in/Check-out - Barcode/Ticket Scanning - Reporting/Analytics - Search/Filter - Collaboration Tools - Backup and Recovery - Data Synchronization - Product Identification - Kitting - Mobile Access - Predictive Analytics - Inventory Control - Inventory Auditing - API - Bill of Materials - Ordering Automation - Inventory Replenishment - Custom Pricing Rules **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments - Real-Time Data **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Real-Time Data - Purchasing & Receiving - Budgeting/Forecasting - Generative AI - Receipt Management - Financial Reporting - Partnership Accounting - General Ledger - Invoice Management - Compliance Management - Collaboration Tools - Third-Party Integrations - Recurring Giving - CRM - Customizable Reports - Donation Tracking - Customizable Templates - Expense Tracking - Accounts Receivable - Check Printing - Inventory Tracking - Cash Management - Chart of Accounts - Payroll Management - Financial Analysis - Revenue Recognition - API - Real-Time Reporting - Bank Reconciliation - Fund Management - Multi-Currency - Grant Management - Activity Dashboard - Financial Management - Accounts Payable - AI Copilot - Billing & Invoicing - Fixed Asset Management - Reporting & Statistics - Donor Management - Income & Balance Sheet - Mobile Access - Tax Management - Activity Tracking - Workflow Management - Fund Accounting - Profit/Loss Statement - Time & Expense Tracking - Recurring/Subscription Billing - Project Accounting - Sales Tax Management - Contact Management - Accounting - For Nonprofits - Accounting Integration **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top QuickBooks Online Alternatives - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,705 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,752 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (4,050 reviews)