# FreshBooks vs QuickBooks Online Comparison --- ## AI Generated Summary - **G2 reviewers report** that QuickBooks Online excels in providing a comprehensive view of a company's cash position, thanks to its banking app integration. Users appreciate the ability for accountants to access and make entries, which enhances collaboration and efficiency. - **Users say** FreshBooks stands out for its **intuitive and clean user interface** , making it particularly appealing for small businesses and freelancers. Reviewers highlight the simplicity of timekeeping and invoice creation, which allows users with minimal accounting knowledge to manage their finances effectively. - **According to verified reviews** , QuickBooks Online has a more extensive feature set that caters to a variety of business needs, with users noting that it includes all the necessary tools for solopreneurs. However, some users mention that it can be overwhelming due to its complexity. - **Reviewers mention** that FreshBooks shines in **ease of setup** and user experience, with many finding the onboarding process straightforward. This is a significant advantage for users who prioritize quick implementation and minimal learning curves. - **G2 reviewers highlight** that while QuickBooks Online has a robust set of features, it sometimes struggles with user support, receiving lower ratings in this area compared to FreshBooks. Users of FreshBooks frequently commend its responsive customer service and support quality. - **Users report** that QuickBooks Online's overall performance is rated higher, but FreshBooks offers a more affordable entry point, making it an attractive option for startups and small businesses looking to manage their finances without a hefty investment. | | FreshBooks | QuickBooks Online | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | | **Total Reviews** | 979 | 3,862 | | **Largest Market Segment** | Small-Business (86.3% of reviews) | Small-Business (82.2% of reviews) | | **Entry Level Price** | Starting at $2.30 Per Month | $38.00 Per Month | --- ## Top Pros & Cons ### FreshBooks Pros: - Ease of Use (154 reviews) - Invoice Management (80 reviews) Cons: - Missing Features (57 reviews) - Invoicing Issues (33 reviews) ### QuickBooks Online Pros: - Ease of Use (254 reviews) - Cloud-Based (72 reviews) Cons: - Missing Features (81 reviews) - Expensive (70 reviews) --- ## Ratings Comparison | Rating | FreshBooks | QuickBooks Online | |---|---|---| | **Meets Requirements** | 8.8 (775 reviews) | 8.3 (3194 reviews) | | **Ease of Use** | 9.1 (881 reviews) | 8.2 (3250 reviews) | | **Ease of Setup** | 9.2 (475 reviews) | 8.0 (1770 reviews) | | **Ease of Admin** | 9.2 (337 reviews) | 8.1 (1445 reviews) | | **Quality of Support** | 9.2 (722 reviews) | 7.5 (2886 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (332 reviews) | 7.8 (1411 reviews) | | **Product Direction (% positive)** | 8.7 (769 reviews) | 7.5 (3105 reviews) | --- ## Pricing ### FreshBooks #### Entry-Level Pricing Plan: Lite Price: Starting at $2.30 Per Month Description: For professionals with basic needs Key Features: - Send unlimited invoices to up to 5 clients - Track unlimited expenses - Send unlimited estimates [Browse all 4 editions](https://www.g2.com/products/freshbooks/pricing) #### Free Trial Yes ### QuickBooks Online #### Entry-Level Pricing Plan: Simple Start Price: $38.00 Per Month Key Features: - Customize and send invoices - Track income and expenses - Create and manage estimates [Browse all 4 editions](https://www.g2.com/products/quickbooks-online/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **FreshBooks** | 7.4/10 | 151 | | **QuickBooks Online** | N/A | N/A | #### Expense Reports | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Ease of Creating Expense Reports** | 8.6 (106 reviews) | Not enough data | | **Bank / Credit Card Integration** | 8.0 (100 reviews) | Not enough data | | **Smart Categorization** | 7.6 (100 reviews) | Not enough data | | **Digital Receipt Management** | 8.1 (98 reviews) | Not enough data | | **Employee Reimbursement** | 7.1 (80 reviews) | Not enough data | | **Currency Conversions** | 7.2 (87 reviews) | Not enough data | | **Credit Card Integration** | 7.9 (91 reviews) | Not enough data | #### Agentic AI - Expense Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Ease of Booking** | 6.8 (79 reviews) | Not enough data | | **Itinerary Management** | 6.5 (76 reviews) | Not enough data | | **Trip Notifications** | 6.1 (71 reviews) | Not enough data | | **Advanced Integrations** | 6.5 (73 reviews) | Not enough data | #### Client Invoicing | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | | **Electronic Payments** | 8.4 (119 reviews) | Not enough data | | **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Not enough data | #### Generative AI - Expense Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Receipt Capture** | 8.2 (84 reviews) | Not enough data | | **Mileage Tracking** | 6.9 (81 reviews) | Not enough data | | **Travel Itinerary and Flight Status Updates** | 5.6 (73 reviews) | Not enough data | #### Platform | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Embedded AI / Machine Learning** | 6.2 (63 reviews) | Not enough data | | **Complex Approval Workflow** | 6.3 (66 reviews) | Not enough data | #### Administration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **PCI Regulation Compliant** | 7.0 (63 reviews) | Not enough data | #### Administration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | | **Workflow** | 7.8 (107 reviews) | Not enough data | | **Automated Reminders** | 7.6 (113 reviews) | Not enough data | | **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | | **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | #### Platform | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Reporting** | 8.3 (129 reviews) | Not enough data | | **APIs / Integration** | 7.2 (97 reviews) | Not enough data | | **Internationalization** | 7.0 (94 reviews) | Not enough data | | **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | | **Mobile User Support** | 8.3 (115 reviews) | Not enough data | | **Offline** | 7.0 (99 reviews) | Not enough data | ### Accounting | Product | Score | Reviews | |---|---|---| | **FreshBooks** | 8.0/10 | 452 | | **QuickBooks Online** | 7.7/10 | 2267 | #### General Ledger | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Journal Entries** | 8.1 (234 reviews) ✓ Verified | 8.1 (967 reviews) | | **Tags / Dimensions** | 7.8 (228 reviews) ✓ Verified | 7.9 (1379 reviews) ✓ Verified | | **Audit Trail** | 8.1 (224 reviews) ✓ Verified | 8.1 (1488 reviews) ✓ Verified | #### AI Assistant - Accounting | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **AI Accounting Assistant** | Not enough data | Not enough data | #### Accounts Receivable | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Invoice Customization** | 8.7 (398 reviews) ✓ Verified | 8.1 (1640 reviews) ✓ Verified | | **AR Automation** | 8.5 (311 reviews) ✓ Verified | 7.9 (1345 reviews) ✓ Verified | | **Collections Automation** | 8.2 (275 reviews) ✓ Verified | 7.7 (1164 reviews) ✓ Verified | #### Accounts Payable | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **AP Automation** | 8.2 (271 reviews) ✓ Verified | 7.6 (766 reviews) | | **Payment Processing** | 8.7 (328 reviews) ✓ Verified | 8.3 (1509 reviews) ✓ Verified | | **Purchase Orders** | 7.6 (142 reviews) | 8.0 (1158 reviews) ✓ Verified | #### Other Functionality | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Inventory Tracking / Ordering** | 7.2 (126 reviews) | 7.6 (939 reviews) ✓ Verified | | **Inventory Pricing and Costing** | Feature Not Available | 7.6 (957 reviews) ✓ Verified | | **Inventory Reporting** | 7.5 (158 reviews) ✓ Verified | 7.6 (931 reviews) ✓ Verified | | **Multi-Entity / Consolidation** | 7.0 (128 reviews) | 7.6 (1145 reviews) ✓ Verified | | **Recognition Rules** | 7.2 (132 reviews) | 7.8 (1311 reviews) ✓ Verified | | **Reconciliations** | 7.5 (144 reviews) | 8.4 (1697 reviews) ✓ Verified | | **Payroll** | 7.6 (155 reviews) | 8.2 (1203 reviews) ✓ Verified | | **Time and Expense** | 8.6 (320 reviews) ✓ Verified | 8.1 (1223 reviews) ✓ Verified | #### Reporting & Analytics | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Financial Statements** | 8.7 (366 reviews) ✓ Verified | 8.6 (1885 reviews) ✓ Verified | | **Custom Reporting** | 8.1 (201 reviews) | 8.1 (1816 reviews) ✓ Verified | | **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | 7.9 (1417 reviews) ✓ Verified | | **Dashboards** | 8.8 (387 reviews) ✓ Verified | 8.2 (1774 reviews) ✓ Verified | #### Platform | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Customization** | 7.9 (164 reviews) | 7.5 (1566 reviews) ✓ Verified | | **Workflow Capability** | 7.6 (152 reviews) | 7.7 (1397 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.4 (289 reviews) ✓ Verified | 8.3 (1665 reviews) ✓ Verified | | **Internationalization** | 7.4 (137 reviews) | 7.9 (1051 reviews) ✓ Verified | | **Performance and Reliability** | 9.0 (380 reviews) ✓ Verified | 8.3 (1817 reviews) ✓ Verified | | **Output Document Generation** | 8.3 (153 reviews) | 8.1 (1551 reviews) ✓ Verified | #### Integration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Data Import and Export Tools** | 8.2 (271 reviews) ✓ Verified | 7.9 (1600 reviews) ✓ Verified | | **Integration APIs** | 8.0 (194 reviews) ✓ Verified | 7.6 (726 reviews) | | **Breadth of Partner Applications** | 7.6 (217 reviews) | 8.0 (1246 reviews) | #### Cash Flow | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Track Cash Flow** | 8.3 (202 reviews) ✓ Verified | 8.3 (650 reviews) ✓ Verified | | **Income and Expenses** | 8.8 (288 reviews) ✓ Verified | 8.7 (733 reviews) ✓ Verified | | **File Exports** | 8.4 (244 reviews) ✓ Verified | 8.4 (667 reviews) ✓ Verified | #### Budgeting & Forecasting | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | 7.9 (1417 reviews) ✓ Verified | | **Data Import** | 8.1 (166 reviews) ✓ Verified | 8.0 (601 reviews) ✓ Verified | | **Versioning** | 7.6 (136 reviews) ✓ Verified | 7.7 (511 reviews) ✓ Verified | | **Historical Data** | 8.2 (203 reviews) ✓ Verified | 8.1 (624 reviews) ✓ Verified | #### Revenue | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Revenue Types** | 8.4 (228 reviews) ✓ Verified | 8.3 (624 reviews) ✓ Verified | | **Revenue Allocation** | 7.8 (169 reviews) ✓ Verified | 8.3 (589 reviews) ✓ Verified | | **Scheduling** | 8.0 (163 reviews) | 7.9 (522 reviews) | #### Payroll | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Direct Deposit** | 7.8 (112 reviews) ✓ Verified | 8.3 (545 reviews) ✓ Verified | | **Check/W-2 Printing** | 7.4 (105 reviews) ✓ Verified | 8.0 (535 reviews) ✓ Verified | | **Tax Calculation** | 7.7 (114 reviews) ✓ Verified | 8.1 (569 reviews) ✓ Verified | | **Reporting and Dashboards** | 8.2 (124 reviews) ✓ Verified | 8.2 (611 reviews) ✓ Verified | #### AI | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Data Extraction** | 7.6 (38 reviews) | 6.8 (189 reviews) | | **Invoice Processing** | 7.5 (35 reviews) | 7.1 (182 reviews) | | **Expense Management** | 7.8 (35 reviews) | 6.9 (190 reviews) | | **Fraud Detection** | 7.5 (36 reviews) | 6.6 (180 reviews) | | **Tax Compliance** | 7.4 (35 reviews) | 6.9 (181 reviews) | | **Support Chatbots** | 7.0 (38 reviews) | 6.3 (180 reviews) | | **Bank Reconciliations** | 7.3 (45 reviews) | 7.5 (193 reviews) | | **Report Generation** | 7.6 (39 reviews) | 7.2 (186 reviews) | | **Customizable Alerts** | 7.0 (42 reviews) | 6.8 (177 reviews) | | **Predictive Analytics** | 7.4 (37 reviews) | 6.8 (181 reviews) | #### Mobile Applications - Accounting | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Cloud Integration** | 9.2 (12 reviews) | 7.8 (161 reviews) | | **Notifications** | 8.9 (11 reviews) | 7.1 (122 reviews) | | **UI** | 9.0 (13 reviews) | 7.0 (152 reviews) | | **Offline** | 7.8 (10 reviews) | 6.0 (124 reviews) | | **Expense Tracking** | 8.5 (12 reviews) | 7.4 (132 reviews) | | **Invoice Management** | 8.6 (15 reviews) | 7.6 (136 reviews) | #### Agentic AI - Accounting | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Autonomous Task Execution** | Not enough data | 5.7 (86 reviews) | ### Nonprofit Accounting | Product | Score | Reviews | |---|---|---| | **FreshBooks** | N/A | N/A | | **QuickBooks Online** | 8.3/10 | 2062 | #### General Ledger | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Journal Entries** | 8.1 (234 reviews) ✓ Verified | 8.1 (967 reviews) | | **Tags / Dimensions** | 7.8 (228 reviews) ✓ Verified | 7.9 (1379 reviews) ✓ Verified | | **Audit Trail** | 8.1 (224 reviews) ✓ Verified | 8.1 (1488 reviews) ✓ Verified | #### Accounts Receivable | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Invoice Customization** | 8.7 (398 reviews) ✓ Verified | 8.1 (1640 reviews) ✓ Verified | | **AR Automation** | 8.5 (311 reviews) ✓ Verified | 7.9 (1345 reviews) ✓ Verified | | **Collections Automation** | 8.2 (275 reviews) ✓ Verified | 7.7 (1164 reviews) ✓ Verified | #### Accounts Payable | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **AP Automation** | 8.2 (271 reviews) ✓ Verified | 7.6 (766 reviews) | | **Payment Processing** | 8.7 (328 reviews) ✓ Verified | 8.3 (1509 reviews) ✓ Verified | | **Purchase Orders** | 7.6 (142 reviews) | 8.0 (1158 reviews) ✓ Verified | ### Payroll | Product | Score | Reviews | |---|---|---| | **FreshBooks** | 8.3/10 | 17 | | **QuickBooks Online** | N/A | N/A | #### Employee Self Service | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Web Portal** | Feature Not Available | Not enough data | | **Benefits Manager** | Feature Not Available | Not enough data | | **Mobile** | Feature Not Available | Not enough data | #### Administration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Payroll Entry** | 8.6 (15 reviews) | Not enough data | | **Time Off Accrual** | Feature Not Available | Not enough data | | **Direct Deposit** | 9.3 (16 reviews) | Not enough data | | **Expense Reimbursement** | 8.3 (11 reviews) | Not enough data | | **Pre-tax Deductions** | Feature Not Available | Not enough data | | **Wage Garnishment** | 7.6 (14 reviews) | Not enough data | | **Approvals** | Feature Not Available | Not enough data | | **Check/W-2 Printing** | Feature Not Available | Not enough data | | **Check/W-2 Delivery** | Feature Not Available | Not enough data | #### Taxes | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Tax Calculation** | 8.0 (17 reviews) | Not enough data | | **Tax Filing** | 7.7 (14 reviews) | Not enough data | | **Automatic Tax Payment** | 7.9 (14 reviews) | Not enough data | #### Integration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **API / Integration** | Feature Not Available | Not enough data | | **Time Tracking Integration** | Feature Not Available | Not enough data | | **Accounting Integration** | 7.9 (13 reviews) | Not enough data | | **Core HR Integration** | Feature Not Available | Not enough data | #### Platform | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Reporting and Dashboards** | 8.1 (14 reviews) | Not enough data | | **User, Role, and Access Management** | 8.7 (15 reviews) | Not enough data | | **Performance and Reliability** | 8.7 (13 reviews) | Not enough data | | **Scalability** | 8.6 (14 reviews) | Not enough data | ### Payment Processing | Product | Score | Reviews | |---|---|---| | **FreshBooks** | 7.5/10 | 100 | | **QuickBooks Online** | N/A | N/A | #### Payment Processing | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Encryption** | 8.3 (80 reviews) | Not enough data | | **Credit Card Processing** | 8.5 (87 reviews) | Not enough data | | **Mobile Payments** | 8.2 (79 reviews) | Not enough data | | **Digital Wallet Integration** | 7.3 (67 reviews) | Not enough data | #### Administration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Reporting & Analytics** | 8.3 (84 reviews) | Not enough data | | **E-commerce Integration** | 6.8 (68 reviews) | Not enough data | | **Processing Fees** | 6.6 (84 reviews) | Not enough data | | **POS Integration** | 7.0 (64 reviews) | Not enough data | | **Omnichannel** | 7.1 (66 reviews) | Not enough data | | **Levels 1 & 2** | 6.8 (67 reviews) | Not enough data | | **Level 3** | 7.0 (67 reviews) | Not enough data | #### Payment Options | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Multi-Currency** | 7.3 (64 reviews) | Not enough data | | **Online payment portal** | 8.4 (75 reviews) | Not enough data | #### Security | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **POS Verification** | 7.4 (62 reviews) | Not enough data | #### Platform | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Accounting integration** | 7.6 (67 reviews) | Not enough data | | **E-commerce Integration** | 7.1 (64 reviews) | Not enough data | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **FreshBooks** | N/A | N/A | | **QuickBooks Online** | 8.5/10 | 143 | #### Multichannel inventory management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Warehouse Inventory Transfer** | Not enough data | 8.4 (85 reviews) | | **Multichannel Inventory Syncing** | Not enough data | 8.4 (86 reviews) | | **Multi-Warehouse Routing** | Not enough data | 8.4 (82 reviews) | #### 3PL inventory management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Client management** | Not enough data | 8.7 (98 reviews) | | **Marketplace connections** | Not enough data | 8.6 (88 reviews) | | **3PL inventory tracking** | Not enough data | 8.4 (90 reviews) | #### Inventory Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Inventory Tracking** | Not enough data | 8.8 (96 reviews) | | **Inventory Costing** | Not enough data | 8.8 (95 reviews) | | **Product Master** | Not enough data | 8.6 (91 reviews) | | **Inventory Forecasting** | Not enough data | 8.6 (91 reviews) | | **Integrations** | Not enough data | 8.6 (98 reviews) | #### Inventory Management Platform Features | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Centralized Inventory Database** | Not enough data | 8.7 (119 reviews) | | **Inventory Level Dashboards** | Not enough data | 8.7 (114 reviews) | | **Stock History Reporting** | Not enough data | 8.5 (117 reviews) | | **Low Stock Notifications** | Not enough data | 8.3 (108 reviews) | | **Bundles, Kits, & Variants** | Not enough data | 8.1 (111 reviews) | | **Asset Tracking** | Not enough data | 8.7 (104 reviews) | | **Inventory Forecasting** | Not enough data | 8.2 (111 reviews) | | **eCommerce Integrations** | Not enough data | 8.5 (113 reviews) | | **Accounting Integrations** | Not enough data | 8.8 (115 reviews) | | **Data Exporting / Importing** | Not enough data | 8.6 (119 reviews) | ### Order Management | Product | Score | Reviews | |---|---|---| | **FreshBooks** | N/A | N/A | | **QuickBooks Online** | 7.9/10 | 126 | #### Order Entry | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Entry** | Not enough data | 8.6 (113 reviews) | | **Register** | Not enough data | 8.8 (107 reviews) | | **Notifications** | Not enough data | 8.5 (111 reviews) | #### Order Tracking | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Shipping** | Not enough data | 8.0 (96 reviews) | | **Tracking** | Not enough data | 7.9 (98 reviews) | | **Backorder** | Not enough data | 7.9 (93 reviews) | #### Inventory Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Stock Levels** | Not enough data | 8.1 (95 reviews) | | **Flow Of Goods** | Not enough data | 8.0 (93 reviews) | | **Reserving Goods** | Not enough data | 7.9 (89 reviews) | #### Customer Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Order Status** | Not enough data | 8.2 (98 reviews) | | **Information Access** | Not enough data | 8.4 (107 reviews) | | **Email Notifications** | Not enough data | 8.4 (109 reviews) | #### Subscription Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Payment Data** | Not enough data | 8.6 (110 reviews) | | **Payment Gateway** | Not enough data | 8.3 (106 reviews) | | **Billing** | Not enough data | 8.5 (114 reviews) | | **Automatic Payments** | Not enough data | 8.3 (101 reviews) | #### Agentic AI - Order Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Adaptive Learning** | Not enough data | 4.5 (11 reviews) | | **Natural Language Interaction** | Not enough data | 5.0 (11 reviews) | ### Billing | Product | Score | Reviews | |---|---|---| | **FreshBooks** | 8.0/10 | 162 | | **QuickBooks Online** | N/A | N/A | #### Bill Generation | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Templates** | 8.4 (143 reviews) | Not enough data | | **Digital Billing** | 8.6 (146 reviews) | Not enough data | | **Recurring Billing** | 8.3 (134 reviews) | Not enough data | #### Bill Processing | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Consolidation** | 7.6 (128 reviews) | Not enough data | | **Batch Invoicing** | 7.8 (124 reviews) | Not enough data | | **Management** | 8.3 (127 reviews) | Not enough data | #### Integration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Accounting** | 7.9 (131 reviews) | Not enough data | | **Payments** | 8.4 (133 reviews) | Not enough data | | **ERP** | 7.1 (103 reviews) | Not enough data | #### Agentic AI - Billing | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **FreshBooks** | N/A | N/A | | **QuickBooks Online** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Vendor Management | Product | Score | Reviews | |---|---|---| | **FreshBooks** | N/A | N/A | | **QuickBooks Online** | 7.6/10 | 193 | #### Agentic AI - Vendor Management | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Decision Making** | Not enough data | 5.6 (13 reviews) | #### Revenue Recognition | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Usage Tracking** | Not enough data | 8.4 (147 reviews) | | **Deferred Revenue** | Not enough data | 8.2 (154 reviews) | | **Revenue Accrual** | Not enough data | 8.3 (163 reviews) | ### Time Tracking | Product | Score | Reviews | |---|---|---| | **FreshBooks** | 8.0/10 | 146 | | **QuickBooks Online** | N/A | N/A | #### Time Tracking | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Ease of Completing Timesheets** | 8.8 (71 reviews) | Not enough data | | **Tracking Time to Project/Task** | 8.9 (76 reviews) | Not enough data | | **Billable Time Rate Management** | 8.9 (77 reviews) | Not enough data | #### Client Invoicing | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Invoice Creation and Delivery** | 9.0 (136 reviews) | Not enough data | | **Electronic Payments** | 8.4 (119 reviews) | Not enough data | | **Project Accounting / Revenue Recognition** | 8.2 (125 reviews) | Not enough data | #### Mobile Time Tracking | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Time Tracking** | 8.6 (77 reviews) | Not enough data | #### Administration | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Business Tool Integration** | 7.2 (105 reviews) | Not enough data | | **Workflow** | 7.8 (107 reviews) | Not enough data | | **Automated Reminders** | 7.6 (113 reviews) | Not enough data | | **Policy Compliance Management** | 7.2 (103 reviews) | Not enough data | | **User, Role, and Access Management** | 7.9 (111 reviews) | Not enough data | #### Platform | Feature | FreshBooks | QuickBooks Online | |---|---|---| | **Reporting** | 8.3 (129 reviews) | Not enough data | | **APIs / Integration** | 7.2 (97 reviews) | Not enough data | | **Internationalization** | 7.0 (94 reviews) | Not enough data | | **Performance and Reliability** | 9.0 (126 reviews) | Not enough data | | **Mobile User Support** | 8.3 (115 reviews) | Not enough data | | **Offline** | 7.0 (99 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Accounting Software](https://www.g2.com/categories/accounting) **Unique to FreshBooks (5):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Expense Management Software](https://www.g2.com/categories/expense-management), [Payroll Software](https://www.g2.com/categories/payroll), [Billing Software](https://www.g2.com/categories/billing), [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Unique to QuickBooks Online (4):** [Nonprofit Accounting Software](https://www.g2.com/categories/nonprofit-accounting-software), [Vendor Management Software](https://www.g2.com/categories/vendor-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Order Management Software](https://www.g2.com/categories/order-management) --- ## Reviewer Demographics ### By Company Size | Segment | FreshBooks | QuickBooks Online | |---|---|---| | **Small-Business** | 86.3% | 82.2% | | **Mid-Market** | 9.0% | 14.8% | | **Enterprise** | 4.6% | 3.0% | ### By Industry #### FreshBooks - **Marketing and Advertising:** 17.1% - **Information Technology and Services:** 6.3% - **Accounting:** 4.9% - **Graphic Design:** 4.6% - **Computer Software:** 4.2% - **Consulting:** 4.0% - **Design:** 3.8% - **Management Consulting:** 3.7% - **Internet:** 3.5% - **Construction:** 3.4% - **Other:** 44.6% #### QuickBooks Online - **Accounting:** 18.3% - **Construction:** 5.5% - **Marketing and Advertising:** 5.2% - **Non-Profit Organization Management:** 4.5% - **Information Technology and Services:** 4.2% - **Computer Software:** 3.7% - **Financial Services:** 3.1% - **Retail:** 3.0% - **Hospital & Health Care:** 2.6% - **Real Estate:** 2.3% - **Other:** 47.7% --- ## Alternatives ### Alternatives to FreshBooks - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1766 reviews) - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1702 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4874 reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (329 reviews) - [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (327 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1809 reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1747 reviews) - [HoneyBook](https://www.g2.com/products/honeybook/reviews) — 4.5/5 stars (242 reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews) - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews) ### Alternatives to QuickBooks Online - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1702 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4874 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4345 reviews) - [CustomBooks™](https://www.g2.com/products/custombooks/reviews) — 4.4/5 stars (75 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (380 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2019 reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) — 3.8/5 stars (692 reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (352 reviews) - [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews) — 4.0/5 stars (437 reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (329 reviews) --- ## Top Discussions ### FreshBooks - Title: [Does FreshBooks support recurring billing?](https://www.g2.com/discussions/does-freshbooks-support-recurring-billing) — 3 comments, 1 upvote *(includes official response)* > **Top comment:** "The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say..." - Title: [What is the best way to manage deposits against future work as a consultant?](https://www.g2.com/discussions/25036-what-is-the-best-way-to-manage-deposits-against-future-work-as-a-consultant) — 2 comments, 1 upvote > **Top comment:** "Hi Mark, You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment...." - Title: [How do you like using Freshbooks](https://www.g2.com/discussions/24969-how-do-you-like-using-freshbooks) — 2 comments, 1 upvote > **Top comment:** "Hi Rodney, We have used Freshbooks since 2013, and are in no way affiliated with them. For the most part, our experience overall has been positive,..." - Title: [What is FreshBooks?](https://www.g2.com/discussions/what-is-freshbooks) — 1 comment > **Top comment:** "Freshbooks is an online accounting system for service based businesses and is especially useful for creating invoices and tracking expenses. " - Title: [What is FreshBooks used for?](https://www.g2.com/discussions/what-is-freshbooks-used-for) — 1 comment, 1 upvote > **Top comment:** " "What is FreshBooks used for" is easily answered when you Google - the description that is posted there: The best cloud based small business accounting..." ### QuickBooks Online - Title: [What phone app works if you are using Quick books V15.0.5R6](https://www.g2.com/discussions/what-phone-app-works-if-you-are-using-quick-books-v15-0-5r6) — 7 comments, 1 upvote > **Top comment:** "You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!" - Title: [Can you put quickbooks on a mac?](https://www.g2.com/discussions/14104-can-you-put-quickbooks-on-a-mac) — 4 comments, 1 upvote > **Top comment:** "Yes you can use quickbooks on a Mac" - Title: [What can you do with QuickBooks online?](https://www.g2.com/discussions/what-can-you-do-with-quickbooks-online) — 3 comments > **Top comment:** "It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the..." - Title: [How is QuickBooks Online being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-quickbooks-online-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) — 2 comments > **Top comment:** "It allows for a rapid automated close linked directly to each of our bank accounts and credit cards, including BILL/Divvy." - Title: [What is QuickBooks Online used for?](https://www.g2.com/discussions/what-is-quickbooks-online-used-for) — 2 comments > **Top comment:** "Payroll and Bookkeeping" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshbooks-vs-quickbooks-online)