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Compare FreshBooks and QuickBooks Online

See this
side-by-side comparison of FreshBooks vs. QuickBooks Online
based on preference data from user reviews. FreshBooks rates 4.6/5 stars with 604 reviews. By contrast, QuickBooks Online rates 4.0/5 stars with 2,481 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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FreshBooks
FreshBooks
(604)
4.6 out of 5
FreshBooks
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Have you used FreshBooks before?
Yes
QuickBooks Online
QuickBooks Online
(2,481)
4.0 out of 5
QuickBooks Online
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Yes
Star Rating
FreshBooks
FreshBooks
QuickBooks Online
QuickBooks Online
Market Segments
FreshBooks
FreshBooks
Small-Business (84.6% of reviews)
QuickBooks Online
QuickBooks Online
Small-Business (85.2% of reviews)
Entry Level Price
FreshBooks
FreshBooks
$6 per month (first 6 months)
QuickBooks Online
QuickBooks Online
$20 per month

FreshBooks vs QuickBooks Online

When assessing the two solutions, reviewers found FreshBooks easier to use, set up, and administer. Reviewers also preferred doing business with FreshBooks overall.

  • Reviewers felt that FreshBooks meets the needs of their business better than QuickBooks Online.
  • When comparing quality of ongoing product support, reviewers felt that FreshBooks is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of FreshBooks over QuickBooks Online.
Categories
Shared Categories
FreshBooks
FreshBooks
QuickBooks Online
QuickBooks Online
FreshBooks and QuickBooks Online are categorized as Accounting
Unique Categories
FreshBooks
FreshBooks is categorized as Billing
QuickBooks Online
QuickBooks Online is categorized as Nonprofit Accounting
Pricing
FreshBooks
FreshBooks Pricing
Lite
$6per month (first 6 months)
Plus
$10per month (first 6 months)
Premium
$20per month (first 6 months)
Select
Custom Pricing
Free Trial
QuickBooks Online
QuickBooks Online Pricing
Simple Start
$20per month
Essentials
$40per month
Plus
$70per month
Advanced
$150 up to 25 users / month
Free Trial
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Ratings
Meets Requirements
FreshBooks
FreshBooks
8.9
Responses: 529
QuickBooks Online
QuickBooks Online
8.3
Responses: 2137
Ease of Use
FreshBooks
FreshBooks
9.2
Responses: 530
QuickBooks Online
QuickBooks Online
8.1
Responses: 2141
Ease of Setup
FreshBooks
FreshBooks
9.3
Responses: 239
QuickBooks Online
QuickBooks Online
7.9
Responses: 997
Ease of Admin
FreshBooks
FreshBooks
9.3
Responses: 239
QuickBooks Online
QuickBooks Online
8.1
Responses: 1015
Quality of Support
FreshBooks
FreshBooks
9.3
Responses: 484
QuickBooks Online
QuickBooks Online
7.5
Responses: 1885
Ease of Doing Business With
FreshBooks
FreshBooks
9.4
Responses: 234
QuickBooks Online
QuickBooks Online
7.9
Responses: 982
Product Direction (% positive)
FreshBooks
FreshBooks
8.7
Responses: 529
QuickBooks Online
QuickBooks Online
7.4
Responses: 2118
Features
General Ledger
Journal Entries
FreshBooks
FreshBooks
8.4
Responses: 116
Verified Feature
QuickBooks Online
QuickBooks Online
7.6
Responses: 332
Tags / Dimensions
FreshBooks
FreshBooks
8.2
Responses: 111
Verified Feature
QuickBooks Online
QuickBooks Online
7.9
Responses: 835
Verified Feature
Audit Trail
FreshBooks
FreshBooks
8.4
Responses: 109
Verified Feature
QuickBooks Online
QuickBooks Online
8.1
Responses: 898
Verified Feature
Accounts Receivable
Invoice Customization
FreshBooks
FreshBooks
8.8
Responses: 261
Verified Feature
QuickBooks Online
QuickBooks Online
8.1
Responses: 1044
Verified Feature
AR Automation
FreshBooks
FreshBooks
8.9
Responses: 193
Verified Feature
QuickBooks Online
QuickBooks Online
8.0
Responses: 819
Verified Feature
Collections Automation
FreshBooks
FreshBooks
8.9
Responses: 164
Verified Feature
QuickBooks Online
QuickBooks Online
7.7
Responses: 682
Verified Feature
Accounts Payable
AP Automation
FreshBooks
FreshBooks
8.6
Responses: 165
Verified Feature
QuickBooks Online
QuickBooks Online
7.4
Responses: 254
Payment Processing
FreshBooks
FreshBooks
9.0
Responses: 205
Verified Feature
QuickBooks Online
QuickBooks Online
8.4
Responses: 933
Verified Feature
Purchase Orders
FreshBooks
FreshBooks
8.5
Responses: 36
QuickBooks Online
QuickBooks Online
8.2
Responses: 670
Verified Feature
Other Functionality
Inventory Tracking / Ordering
FreshBooks
FreshBooks
8.0
Responses: 29
QuickBooks Online
QuickBooks Online
7.7
Responses: 480
Verified Feature
Inventory Pricing and Costing
FreshBooks
FreshBooks
Feature Not Available
QuickBooks Online
QuickBooks Online
7.7
Responses: 505
Verified Feature
Inventory Reporting
FreshBooks
FreshBooks
8.4
Responses: 62
Verified Feature
QuickBooks Online
QuickBooks Online
7.7
Responses: 481
Verified Feature
Multi-Entity / Consolidation
FreshBooks
FreshBooks
8.2
Responses: 33
QuickBooks Online
QuickBooks Online
7.8
Responses: 662
Verified Feature
Recognition Rules
FreshBooks
FreshBooks
7.9
Responses: 37
QuickBooks Online
QuickBooks Online
7.8
Responses: 790
Verified Feature
Reconciliations
FreshBooks
FreshBooks
7.7
Responses: 37
QuickBooks Online
QuickBooks Online
8.3
Responses: 1067
Verified Feature
Payroll
FreshBooks
FreshBooks
8.3
Responses: 58
QuickBooks Online
QuickBooks Online
8.3
Responses: 675
Verified Feature
Time and Expense
FreshBooks
FreshBooks
8.9
Responses: 201
Verified Feature
QuickBooks Online
QuickBooks Online
8.1
Responses: 722
Verified Feature
Reporting & Analytics
Financial Statements
FreshBooks
FreshBooks
8.8
Responses: 238
Verified Feature
QuickBooks Online
QuickBooks Online
8.5
Responses: 1203
Verified Feature
Custom Reporting
FreshBooks
FreshBooks
8.4
Responses: 82
QuickBooks Online
QuickBooks Online
8.1
Responses: 1157
Verified Feature
Budgeting / Forecasting
FreshBooks
FreshBooks
8.4
Responses: 92
Verified Feature
QuickBooks Online
QuickBooks Online
8.0
Responses: 872
Verified Feature
Dashboards
FreshBooks
FreshBooks
8.9
Responses: 260
Verified Feature
QuickBooks Online
QuickBooks Online
8.2
Responses: 1152
Verified Feature
Platform
Customization
FreshBooks
FreshBooks
8.1
Responses: 54
QuickBooks Online
QuickBooks Online
7.4
Responses: 994
Verified Feature
Workflow Capability
FreshBooks
FreshBooks
8.4
Responses: 47
QuickBooks Online
QuickBooks Online
7.6
Responses: 880
Verified Feature
User, Role, and Access Management
FreshBooks
FreshBooks
8.8
Responses: 175
Verified Feature
QuickBooks Online
QuickBooks Online
8.3
Responses: 1070
Verified Feature
Internationalization
FreshBooks
FreshBooks
8.9
Responses: 45
QuickBooks Online
QuickBooks Online
8.0
Responses: 596
Verified Feature
Performance and Reliability
FreshBooks
FreshBooks
9.2
Responses: 260
Verified Feature
QuickBooks Online
QuickBooks Online
8.2
Responses: 1154
Verified Feature
Output Document Generation
FreshBooks
FreshBooks
9.1
Responses: 53
QuickBooks Online
QuickBooks Online
8.1
Responses: 1007
Verified Feature
Integration
Data Import and Export Tools
FreshBooks
FreshBooks
8.6
Responses: 167
Verified Feature
QuickBooks Online
QuickBooks Online
7.8
Responses: 1023
Verified Feature
Integration APIs
FreshBooks
FreshBooks
8.5
Responses: 104
Verified Feature
QuickBooks Online
QuickBooks Online
7.0
Responses: 207
Breadth of Partner Applications
FreshBooks
FreshBooks
8.1
Responses: 123
QuickBooks Online
QuickBooks Online
7.9
Responses: 729
Cash Flow
Track Cash Flow
FreshBooks
FreshBooks
8.6
Responses: 104
Verified Feature
QuickBooks Online
QuickBooks Online
8.8
Responses: 104
Verified Feature
Income and Expenses
FreshBooks
FreshBooks
8.9
Responses: 173
Verified Feature
QuickBooks Online
QuickBooks Online
8.8
Responses: 114
Verified Feature
File Exports
FreshBooks
FreshBooks
8.9
Responses: 142
Verified Feature
QuickBooks Online
QuickBooks Online
8.7
Responses: 107
Verified Feature
Budgeting & Forecasting
Budgeting / Forecasting
FreshBooks
FreshBooks
8.4
Responses: 92
Verified Feature
QuickBooks Online
QuickBooks Online
8.0
Responses: 872
Verified Feature
Data Import
FreshBooks
FreshBooks
8.7
Responses: 72
Verified Feature
QuickBooks Online
QuickBooks Online
8.5
Responses: 96
Verified Feature
Versioning
FreshBooks
FreshBooks
8.2
Responses: 52
Verified Feature
QuickBooks Online
QuickBooks Online
8.2
Responses: 74
Verified Feature
Historical Data
FreshBooks
FreshBooks
8.6
Responses: 103
Verified Feature
QuickBooks Online
QuickBooks Online
8.4
Responses: 92
Verified Feature
Revenue
Revenue Types
FreshBooks
FreshBooks
8.8
Responses: 128
Verified Feature
QuickBooks Online
QuickBooks Online
8.5
Responses: 101
Verified Feature
Revenue Allocation
FreshBooks
FreshBooks
8.4
Responses: 79
Verified Feature
QuickBooks Online
QuickBooks Online
8.6
Responses: 88
Verified Feature
Scheduling
FreshBooks
FreshBooks
8.6
Responses: 74
QuickBooks Online
QuickBooks Online
8.4
Responses: 71
Payroll
Direct Deposit
FreshBooks
FreshBooks
8.8
Responses: 25
Verified Feature
QuickBooks Online
QuickBooks Online
8.6
Responses: 70
Verified Feature
Check/W-2 Printing
FreshBooks
FreshBooks
8.8
Responses: 24
Verified Feature
QuickBooks Online
QuickBooks Online
8.1
Responses: 71
Verified Feature
Tax Calculation
FreshBooks
FreshBooks
9.1
Responses: 24
Verified Feature
QuickBooks Online
QuickBooks Online
8.2
Responses: 73
Verified Feature
Reporting and Dashboards
FreshBooks
FreshBooks
9.1
Responses: 25
Verified Feature
QuickBooks Online
QuickBooks Online
8.6
Responses: 82
Verified Feature
Reviewers' Company Size
Reviewers of both FreshBooks and QuickBooks Online were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
FreshBooks
FreshBooks
84.6%
QuickBooks Online
QuickBooks Online
85.2%
Mid-Market
(51-1000 emp.)
FreshBooks
FreshBooks
9.1%
QuickBooks Online
QuickBooks Online
11.5%
Enterprise
(> 1000 emp.)
FreshBooks
FreshBooks
6.3%
QuickBooks Online
QuickBooks Online
3.3%
Reviewers' Industry
FreshBooks
FreshBooks Industry
Marketing and Advertising
20.6%
Information Technology and Services
6.5%
Graphic Design
5.8%
Internet
5.1%
Management Consulting
4.5%
Other
57.5%
QuickBooks Online
QuickBooks Online Industry
Accounting
15.3%
Marketing and Advertising
5.7%
Construction
4.6%
Non-Profit Organization Management
4.5%
Information Technology and Services
4.4%
Other
65.5%
Reviews
Most Helpful Favorable Review
FreshBooks
Mary M.
Consultant in Internet

Freshbooks is easy to set up and use and allows clients to click and pay effortlessly. I noticed a marked upturn in the speed of invoice payment once I implemented this. Also, its great with integrating with my help desk tool and my CRM tool - no repeating...

QuickBooks Online
G
Executive Sponsor in Computer Software

The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...

Most Helpful Critical Review
FreshBooks
Steve S.
Agency in Information Technology and Services

My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...

QuickBooks Online
Kim E.
Administrator in Internet

Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...

Discussions
FreshBooks
FreshBooks Discussions
Does FreshBooks support recurring billing?
3 comments
Offical Response from FreshBooks
The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say...Read more
How do you like using Freshbooks
2 comments
RY
Love it! I've used Freshbooks since 2013, and when they raised their prices, I'll admit, I looked around. Wave was one place I tried, but the experience just...Read more
What is the best way to manage deposits against future work as a consultant?
2 comments
MF
Hi Mark, You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
QuickBooks Online
QuickBooks Online Discussions
What phone app works if you are using Quick books V15.0.5R6
7 comments
G2
I would download the app and try to log in. You'll know if you're able to login using your desktop login credentials. It syncs across devices so you may have...Read more
Can you put quickbooks on a mac?
4 comments
Brian S.
BS
Yes you can use quickbooks on a MacRead more
Setting up sales tax in quickbooks online?
2 comments
G2
Best bet to not get into hot water, use Avalara integration into quickbooks. They have a free option last time I integrated with them.Read more
Screenshots
QuickBooks Online
QuickBooks Online Screenshots
Videos
FreshBooks
FreshBooks Videos
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Downloads
QuickBooks Online
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