Compare FreshBooks and QuickBooks Online
At a Glance
Market Segments
Small-Business (86.4% of reviews)
Small-Business (82.2% of reviews)
Entry-Level Pricing
Starting at $2.30 Per Month
$38.00 Per Month
FreshBooks
Star Rating
(972)4.5 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2.30 Per Month
Free Trial is available
Browse all 4 pricing plans
QuickBooks Online
Star Rating
(3,814)4.0 out of 5
Market Segments
Small-Business (82.2% of reviews)
Pros & Cons
Entry-Level Pricing
$38.00 Per Month
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that QuickBooks Online excels in overall user satisfaction, boasting a higher G2 Score compared to FreshBooks. Users appreciate its user-friendly interface and the ability to access financials from any browser, making it a convenient choice for those who need flexibility.
- Users say that FreshBooks shines in its simplicity, particularly for small business owners who may not have extensive accounting knowledge. Reviewers highlight its easy control and administration of invoices, making it a great option for those focused on straightforward bookkeeping tasks.
- According to verified reviews, QuickBooks Online is praised for its automation features, which help streamline workflows by reducing repetitive tasks. Users mention that features like bank connections and recurring transactions save significant time during month-end processes.
- Reviewers mention that FreshBooks offers a more intuitive setup experience, with many users finding it easy to get started without prior accounting experience. This is particularly beneficial for those who need a quick solution for bookkeeping and invoicing.
- G2 reviewers highlight that while QuickBooks Online has a broader range of features, it can sometimes feel overwhelming for new users. Some users express a desire for a more streamlined experience to help them navigate its extensive capabilities more easily.
- Users report that FreshBooks provides excellent customer support, with many praising its responsiveness and helpfulness. This aspect is particularly valued by users who may need assistance with administrative tasks or troubleshooting issues.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $2.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
QuickBooks Online
Simple Start
$38.00
Per Month
- Customize and send invoices
- Track income and expenses
- Create and manage estimates
Free Trial
FreshBooks
Free Trial is available
QuickBooks Online
Free Trial is available
Ratings
Meets Requirements
8.8
774
8.3
3,154
Ease of Use
9.1
874
8.2
3,206
Ease of Setup
9.2
474
8.0
1,729
Ease of Admin
9.2
336
8.1
1,435
Quality of Support
9.2
721
7.5
2,850
Has the product been a good partner in doing business?
9.2
331
7.8
1,401
Product Direction (% positive)
8.7
768
7.5
3,076
Features by Category
Expense Reports
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
90
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Not enough data
Client Invoicing
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Not enough data
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Not enough data
Platform
6.2
63
Not enough data
6.3
66
Not enough data
Administration
7.0
63
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
General Ledger
8.1
234
|
Verified
8.1
961
7.8
228
|
Verified
7.9
1375
|
Verified
8.1
224
|
Verified
8.1
1485
|
Verified
Accounts Receivable
8.7
398
|
Verified
8.1
1637
|
Verified
8.5
310
|
Verified
7.9
1343
|
Verified
8.2
275
|
Verified
7.7
1164
|
Verified
Accounts Payable
8.2
271
|
Verified
7.6
766
8.7
328
|
Verified
8.3
1505
|
Verified
7.6
142
8.0
1156
|
Verified
Other Functionality
7.1
125
7.6
938
|
Verified
Feature Not Available
7.6
957
|
Verified
7.5
157
|
Verified
7.6
931
|
Verified
7.0
128
7.6
1143
|
Verified
7.2
132
7.8
1311
|
Verified
7.5
144
8.4
1688
|
Verified
7.6
154
8.2
1198
|
Verified
8.6
319
|
Verified
8.1
1220
|
Verified
Reporting & Analytics
8.7
365
|
Verified
8.6
1876
|
Verified
8.1
201
8.1
1809
|
Verified
7.6
191
|
Verified
7.9
1413
|
Verified
8.8
387
|
Verified
8.2
1769
|
Verified
Platform
7.9
164
7.5
1560
|
Verified
7.6
151
7.7
1393
|
Verified
8.4
288
|
Verified
8.3
1660
|
Verified
7.4
137
7.9
1051
|
Verified
9.0
380
|
Verified
8.3
1801
|
Verified
8.3
153
8.1
1551
|
Verified
Integration
8.2
271
|
Verified
7.9
1599
|
Verified
8.0
194
|
Verified
7.6
719
7.6
217
8.0
1233
Cash Flow
8.3
202
|
Verified
8.3
648
|
Verified
8.8
288
|
Verified
8.7
733
|
Verified
8.4
244
|
Verified
8.4
667
|
Verified
Budgeting & Forecasting
7.6
191
|
Verified
7.9
1413
|
Verified
8.1
165
|
Verified
8.0
601
|
Verified
7.6
136
|
Verified
7.7
511
|
Verified
8.2
203
|
Verified
8.1
624
|
Verified
Revenue
8.4
227
|
Verified
8.3
624
|
Verified
7.8
169
|
Verified
8.3
589
|
Verified
8.0
163
7.9
522
Payroll
7.8
112
|
Verified
8.3
544
|
Verified
7.4
105
|
Verified
8.0
535
|
Verified
7.7
114
|
Verified
8.1
569
|
Verified
8.2
124
|
Verified
8.2
611
|
Verified
AI
7.6
38
6.8
187
7.5
35
7.1
181
7.8
35
6.9
189
7.5
36
6.6
179
7.4
35
6.9
180
7.0
38
6.3
179
7.3
45
7.5
190
7.6
39
7.2
185
7.0
42
6.8
176
7.4
37
6.8
179
Mobile Applications - Accounting
9.2
12
7.7
155
8.9
11
7.1
122
9.0
13
7.0
145
7.8
10
6.0
123
8.5
12
7.4
130
8.6
15
7.6
136
Agentic AI - Accounting
Not enough data
5.7
86
General Ledger
8.1
234
|
Verified
8.1
961
7.8
228
|
Verified
7.9
1375
|
Verified
8.1
224
|
Verified
8.1
1485
|
Verified
Accounts Receivable
8.7
398
|
Verified
8.1
1637
|
Verified
8.5
310
|
Verified
7.9
1343
|
Verified
8.2
275
|
Verified
7.7
1164
|
Verified
Accounts Payable
8.2
271
|
Verified
7.6
766
8.7
328
|
Verified
8.3
1505
|
Verified
7.6
142
8.0
1156
|
Verified
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Multichannel inventory management
Not enough data
8.4
85
Not enough data
8.4
86
Not enough data
8.4
82
3PL inventory management
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
8.4
90
Inventory Management
Not enough data
8.8
96
Not enough data
8.8
95
Not enough data
8.6
91
Not enough data
8.6
91
Not enough data
8.6
98
Inventory Management Platform Features
Not enough data
8.7
119
Not enough data
8.7
114
Not enough data
8.5
117
Not enough data
8.3
108
Not enough data
8.1
111
Not enough data
8.7
104
Not enough data
8.2
111
Not enough data
8.5
113
Not enough data
8.8
115
Not enough data
8.6
119
Order Entry
Not enough data
8.6
113
Not enough data
8.8
107
Not enough data
8.5
111
Order Tracking
Not enough data
8.0
96
Not enough data
7.9
98
Not enough data
7.9
93
Inventory Management
Not enough data
8.1
95
Not enough data
8.0
93
Not enough data
7.9
89
Customer Management
Not enough data
8.2
98
Not enough data
8.4
107
Not enough data
8.4
109
Subscription Management
Not enough data
8.6
110
Not enough data
8.3
106
Not enough data
8.5
114
Not enough data
8.3
101
Agentic AI - Order Management
Not enough data
4.5
11
Not enough data
5.0
11
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Vendor Management
Not enough data
5.6
13
Revenue Recognition
Not enough data
8.4
147
Not enough data
8.2
154
Not enough data
8.3
163
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
136
Not enough data
8.4
119
Not enough data
8.2
124
Not enough data
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Not enough data
Platform
8.3
128
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Not enough data
Categories
Categories
Shared Categories
FreshBooks and QuickBooks Online are categorized as Accounting
Unique Categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Billing, and Payment Processing
QuickBooks Online is categorized as Nonprofit Accounting, Vendor Management, Inventory Control, and Order Management
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuickBooks Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.2%
Information Technology and Services
6.3%
Accounting
5.0%
Graphic Design
4.7%
Computer Software
4.1%
Other
62.7%
Accounting
18.1%
Construction
5.5%
Marketing and Advertising
5.2%
Non-Profit Organization Management
4.4%
Information Technology and Services
4.2%
Other
62.5%
Alternatives
Discussions
Does FreshBooks support recurring billing?
3 Comments
Official Response from FreshBooks
The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What phone app works if you are using Quick books V15.0.5R6
7 Comments
JH
You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!Read more
What can you do with QuickBooks online?
3 Comments
CV
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more