Webgility Reviews & Product Details

so easy to use and once you are set up it is all on auto pilot.

it takes time to get it right but they are there to help you and hold your hand every step of the way.

They will follow up and take great pride to make sure you are all set and any problems you have get resolved. Review collected by and hosted on G2.com.

Some of the meetings are late if you are on the east coast as some staff is in California and the rest is in India Review collected by and hosted on G2.com.

When it worked it was slow, but adequate Review collected by and hosted on G2.com.

When switching to a new website platform they said they could do it. Kept going on for a month of starting over everyday with someone new. The new site was live and we had no accounting feeds for months. In the end I gave up as they continually wanted to screen share, when I knew their software didn't work.

Asked for a refund and was told I would get one in July 2020, "the check was in the mail". Now in Dec 2020 and have numerous "the checks in the mail" emails and still nothing. I have wasted more hours tracking this down than it is worth, and I get the feeling that was the plan from the beginning. Review collected by and hosted on G2.com.

The Webgility program is recognized by its characteristic deep blue color with a dark texture, followed by an orange reference for its e-commerce expression lines, where collection credit margins are concentrated, advertising presentation control strategies, data valuation segmentation's in the cloud, handling of an independent and fast interface, accounting actions profitability, technical record of successful bank report documentation, intelligent web marketing tracking determinations, transaction tax simplification, programming of technical market solutions, automatic customer support containment services, are performed under the network of tools integrated to the operating system represented by an orange letter in professional calligraphic dimensions placed in a logo with an ascending triangular appearance. Review collected by and hosted on G2.com.

The backup capacity of the Webgility system in terms of spreadsheets and alternative trading analysis for web marketing network storage and administrative tool usage tracking is affected by its analysis overload ratio, where when attempting to save such comprehensive accounting sheet sequences, there is an incorporation of numerical codes outside the financial mathematical account of the company to focus specific results, creating uncoordinated economic organizational origin, so that their monitoring of shared business networks is affected by not maintaining a balance of planning monitoring route analysis, having to activate a digital solution of prioritized order to specify solutions for recognition of functional economic success. Review collected by and hosted on G2.com.

Webgility has an easy interface to bring your orders down from your site and into Quick Books for accounting. Their support has been great. The software lacks some functionality if you you purchase orders and Drop Ship as many now do. Other than that I would recommend it to any non competitor. Review collected by and hosted on G2.com.

I do not like the fact that it does not allow you to handle Drop Ships "on the fly". If you mark all your items as drop ship then you have do delete any purchase order you do not use, and believe me they can add up quickly. If you do not have an item that may drop ship occasionally you have to leave the screen, go to another screen, enter the item number and mark it as a drop ship then back again. Very time consuming and isn't their goal supposed to be time savings? Review collected by and hosted on G2.com.

Webgility has automated our previously manual process of creating and posting invoices in Quickbooks. It is connected to all of our multiple selling platforms and posts automatically for us. It also updates those platforms and lets them know when an order is shipped. Review collected by and hosted on G2.com.

There are no notifications when Webgility needs to be updated to the newest version. When this happens, the software gets buggy and we seems to always be reactive to this issue, rather than proactive if there was some sort of notification system in place. Sometimes the platform can be buggy, but most of the time it can be fixed. Review collected by and hosted on G2.com.

I sell handmade products online and have struggled to stay on top of my bookkeeping. Manually transferring orders from each ecommerce store into quickbooks requires a lot of time I don't have when I'm fulfilling orders. Webgility connects all my online stores to quickbooks to allow me to automatically keep my books up to date. The small cost of webgility saves me from hiring bookkeeping staff. I highly recommend! Review collected by and hosted on G2.com.

Setup took some time but their white glove service helped me through the whole process. Review collected by and hosted on G2.com.

Best customer service ever. I am saving a lot of time and managing my ecommerce orders status better by having Unify transferring my orders to QB. I appreciate the response I get when I need help and the follow-ups. Review collected by and hosted on G2.com.

Updates not coming up sometimes. The reset and redownload I have to do when the automatic upload stops. But they always know how to fix it, i just don't like disturbing them for nothing. Review collected by and hosted on G2.com.

Extremely helpful for processing orders and syncing with quickbooks, Nikhlesh especially makes our day when he's able to help us save time and fix all our issues whenever anything happens! :-) Review collected by and hosted on G2.com.

There's not much to dislike! It's a great software to have and use for accounting and order processing. Review collected by and hosted on G2.com.

Ankit and other tech support staff are very responsive and helpful. Today Ankit stayed with us throughout the process of solving a problem we were having and he persisted until he got the job done. Review collected by and hosted on G2.com.

Sometimes it is hard to find where to make changes to the processes we need. Review collected by and hosted on G2.com.

Webgility is able to easily present and update my inventory information Review collected by and hosted on G2.com.

The most challenging facet about Webgility is that I can not always fix my challenges myself Review collected by and hosted on G2.com.

I was promptly assisted by Nikhlesh. He understood my challenge and gave me easy and specific instructions on how to fix it. I was installing Webgility on my new computer that is paired with Quickbooks POS and my online store hosted by Shopify. He was efficient, patient and kind in troubleshooting getting my systems all working together again. Review collected by and hosted on G2.com.

I have not experienced any downsides.... Review collected by and hosted on G2.com.

Friendly and professional advice. quick resolution and he was thorough

We use Webgility to connect Quickbooks and WooCommerce (Magento in the past). It helps with keeping a dashboards on orders and products and having a high level overview of how the ecommerce store is performing. Review collected by and hosted on G2.com.

Some support articles are a bit out of dates - needs to be updated

Integration are a little bit of work Review collected by and hosted on G2.com.

The majority of the guys are extremely helpful and will work to solve the problem. Always courteous and friendly, they are a pleasure to work with. I recently worked with Prateek Soni, very knowledgeable, considerate and helpful. Review collected by and hosted on G2.com.

I wish someone was available on the weekends. I try to catch up on book work and if a glitch happens, it's Monday morning before I can get it resolved. Review collected by and hosted on G2.com.

Webgility is always available to help and is kind and understanding. We are able to get support for all aspects including quick books. Review collected by and hosted on G2.com.

Having access to Amazon Japan and Australia Review collected by and hosted on G2.com.

Makes everything simple and love quickbooks convenience with order processing Review collected by and hosted on G2.com.

I like everything about webgility program Review collected by and hosted on G2.com.

Has some good people that really know the product and our operation. So when we have a problem, we can usually get help right away. We've integrated Woocommerce & amazon with QuickBooks. Review collected by and hosted on G2.com.

Some of the people that are reps at Webgility do not know what we need but continue on as though they do. This gets us in trouble and we end us losing valuable time trying to find someone to fix it. Review collected by and hosted on G2.com.

Nothing about this software is good. It makes everything 10x more confusing. Review collected by and hosted on G2.com.

This software sends the wrong data to quickbooks and all of the dashboards show incorrect data. I had to redo all of my accounting for the 6 months I was using webgility. Review collected by and hosted on G2.com.

Customer service is always friendly when we need help. Review collected by and hosted on G2.com.

Getting error messages but they are resolved when we call for support. Review collected by and hosted on G2.com.

The best thing is being to access support easily. Review collected by and hosted on G2.com.

It is not easy to get the same person therefore time can be wasted explaining the problem to a new person. Today that was not the case. Review collected by and hosted on G2.com.

I liked that the sales person (jillian ritivoy) talked me into purchasing a software that complety never worked. Review collected by and hosted on G2.com.

The tech team is incompetent and was never able to complety update my quickbooks correctly. Review collected by and hosted on G2.com.

I like that it keeps me from having to manually input sales and easily syncs Shopify with QB Enterprise. I also like that it syncs the inventory. It doesn't take long and is easy to use. Review collected by and hosted on G2.com.

Occasionally inventory doesn't sync properly or reads the wrong quantity from QB and I can't figure out why with out calling the help desk. Though they have been able to fix every time that has happened. Review collected by and hosted on G2.com.

His ability to understand our issue and his expertise. Review collected by and hosted on G2.com.

I would like to have access to support on weekends. Review collected by and hosted on G2.com.

Nikhelesh was patient and extremely knowledgeable! He fixed every single issue I had and made me feel good while doing :) Review collected by and hosted on G2.com.

Nothing about the service I disliked. Nikhlesh was great! Review collected by and hosted on G2.com.

My in store POS products and my online products all in sync saves me a lot of time. Review collected by and hosted on G2.com.

Ever changing technology EVERYWHERE, but its the world we live in now! Review collected by and hosted on G2.com.

Convenience of clicking one button and all our orders are downloaded and posted to Quickbooks in under a minute. Review collected by and hosted on G2.com.

No real downsides other than it would be nice if it had a lower price point. Review collected by and hosted on G2.com.