Clover Reviews & Product Details

I like that they offer a desktop feature. We need a platform that’s accessible for different employees, and the desktop option makes that easy. It allows multiple employees to run cards using their own username and password. The reports are also a strong point: they show our sales in real time and let us review sales across different time periods. Customer support has been helpful, the price is competitive, and the integration process was seamless when we moved over from our old processor. Review collected by and hosted on G2.com.

The site is hard to navigate, especially when the ZIP code doesn’t match. Our customers provide the ZIP code they believe is attached to their card, but it becomes a hassle because sometimes the transaction will still go through and other times the card will be declined. When a card is declined, there isn’t a clear message explaining why, so it’s difficult to know what to tell the customer. Also, after we run a card, we have selected the option for the receipt to print automatically, but that never happens. Instead, there are two additional steps to get a printed receipt, which takes more time and slows down the transaction. Review collected by and hosted on G2.com.

I use Clover for my tire shop to process credit card payments and review reports. It gives me a very clear view of where our income is coming from, like which payment methods are used, who the customers are, and what products we're selling. It's very comprehensive. One of the most important features is the ability to make items and manage inventory, which helps tie the business together and ensures everything is accounted for. It really helps with the accounting aspect by tying together the cost of goods for each sale. Also, integrating with QuickBooks Online is very smooth, which is a big plus. Once I figured out what level we needed to run our business properly, the setup of Clover was pretty much easy, and it's been very good. Review collected by and hosted on G2.com.

They charge a very high membership in order to incorporate advanced inventory, which would allow the tracking of the cost of goods. Right now, I'm on a $30 a month plan, but if I wanted to do more advanced inventory, it would cost me around $85 a month, which is a lot more. I think we should include that in the cheaper plan. Review collected by and hosted on G2.com.

I love how Clover keeps better track of our sales and provides specific reports regarding our inventory and what has been sold, which is an improvement over our previous POS providers. I also love that there is a camera on the POS systems, which helps us know who's using and doing what because sometimes people forget to sign out, and another employee might ring under someone else's name. Review collected by and hosted on G2.com.

The whole thing with having to purchase individual apps, the prices add up quickly. I understand how Clover is basically a POS middle-man, but I think there should be a discounted price if we have to utilize other apps for clocking, scheduling, gift cards, combo/deals and promotions, etc. For example- if an app is $10/month, if we are using it through Clover- I would expect to pay $7 or $8/mo. If that makes sense Review collected by and hosted on G2.com.

Clover is a functional POS system, with lots of opportunities for unique add-ons built by clover and third party developers. Review collected by and hosted on G2.com.

The add-ons typically cost money, such as more quality reporting, a round-up feature, and other things. And yet, not all of these add-ons end up working for every system, so you have to pay for it and check it out for a month before you know if its helpful and worth the cost. Clover's fee structure is misleading, as you end up being charged different rates for each credit card company, and some super high rates really affect a tourism business like ours. Review collected by and hosted on G2.com.

I find Clover very easy to use, which is a big plus for me. All aspects of its use are made with a lot of thought and its interface is easy to see and utilize. Aside from the extra bonuses with purchases, adding value for repeat customers, its a great return on investment as a customer may come in ordering 1 item and as there are special incentives to order more--that customer ends up adding more to their order. It's great that you can keep someone in the system as a continuous user and try to sell them more items. My clients loved that aspect. Clover works well with Five Stars and other reward programs, which enhances its value. Additionally, the initial setup was very easy; despite needing some phone help, we managed to set it up quite easily. (My co. did not have AI intelligence added to the Clover POS system. Review collected by and hosted on G2.com.

Sometimes there are issues with payment source, but it is rectified quickly. Infrequently there was a slight problem with the interface and the checkout would need to be repeated. But it was fairly rare-Other than that, there were very minor issues. Review collected by and hosted on G2.com.

Clover gives us the option to create a payment portal, which makes it easy for clients to send us payments. Review collected by and hosted on G2.com.

The only thing I dislike is that it isn’t very customizable. It would be nice to have the option to make it more organization-centric in style. Also, we can't add is the donation in memory or in honor of someone. Review collected by and hosted on G2.com.

I had an excellent experience with Clover Commerce and found their platform to be user-friendly, efficient, and reliable. I love that I can track sales, manage inventory, and process payments all in one place without stress. The platform is easy to use, and their support team is always friendly and helpful whenever I need them. Payments and transactions were smooth, and the overall service exceeded my expectations. I really enjoy how Clover keeps everything organized in one place, making managing my business feel less stressful and way more efficient. The reports are super clear, which helps me understand how my business is doing without spending hours crunching numbers. I also like how customizable it is and I can set it up to fit exactly how I run things. Additionally, the initial setup of Clover was pretty straightforward, and the support team was really helpful and quick to assist. Review collected by and hosted on G2.com.

Sometimes the app updates a bit slowly, and a few features could be more intuitive for new users. It would also be great if reporting had more customization options. Review collected by and hosted on G2.com.

What I like best about Clover is its focus on making people’s lives easier through thoughtful, user-friendly solutions. Whether it’s supporting customers, improving everyday processes, or fostering a collaborative team environment, Clover values innovation, efficiency, and care. I also appreciate that Clover emphasizes growth—for both the business and its employees—which motivates me to contribute my best and keep learning. Review collected by and hosted on G2.com.

One challenge with Clover is that, like many fast-growing companies, changes can happen quickly, which can sometimes be demanding. However, I see this as an opportunity to improve adaptability, communication, and problem-solving skills while contributing to continuous improvement. Review collected by and hosted on G2.com.

Its very easy to use and I like how it stores the customers info Review collected by and hosted on G2.com.

I sometimes have difficulty finding past charges when i do a search for a particular customer. I only needed customer support one time Review collected by and hosted on G2.com.

What I like bedt about Clover POS is that it gives me one platform I can confidently recommend to merchants at any stage of growth. With built-in tools and integrations like QuickBooks and Homebase, it simplifies more than just payments. It helps me solve real business challenges while building trust with my clients. Review collected by and hosted on G2.com.

What I dislike most about Clover POS is that it’s more focused on cash discounting than true dual pricing, which can create reporting challenges for merchants. On top of that, relying on third-party apps to handle standard business practices can sometimes feel cumbersome and less seamless than it should be. Review collected by and hosted on G2.com.