What do you like best about Knowify?
What keeps us at Knowify - invoices with option to have detailed SOV
I didn't see anything like this at any other software.
It looks very presentable - all our customers like them.
And it was smart to make a column with current numbers in a different color background, as when we have many pages, otherwise, it would be easy to lose track of what columns present.
Also I like a fast help available if any problems occur.
Connection to QuickBooks online - precious option, it is well integrated. Vendors, projects, invoices and bills - all we need and easy to sort out
Convenient that we can search bills by names, by paid or no, invoices by numbers (if some general contractor has a few projects with us, they write only invoice # in their submittances - and the fastest way to find what project it is - to type invoice # in Knowify). Even though I can find it in many places, but just Knowify is the fastest way because of less clicks.
I like flexibility in due dates on bills (Knowify doesn't have the same flexibility at invoices, but i correct it in QuickBooks then)
We use Knowify daily, for all bills (also some of them which are not on projects) and invoices
We have many projects, some of them small, some big, start and finish at different time - we appreciate that we have unlimited projects ,
Sometimes we need to activate old projects, to add something there, and disactivate them again - thank you that is is available.
It was easy to start and learn how to use it. Now the design is even better -everything is on the main page. Review collected by and hosted on G2.com.
What do you dislike about Knowify?
Payroll option - expensive, with constant rotation of people in construction and weekly payroll, it is too difficult to keep track of active people, plus, it is not easy steps to fill in all info.
Not all employees are computer geeks to ask them to sign in and report hours, and to assign hours to correct projects (very they have a few projects in one week, sometimes even two projects on the same day) - all this makes impossible to use payroll. So we keep track of the costs in Excels.
Plus the cost for each employee who active, even if they are not on payroll for a while (but we didn't turn them off) - the costs look as too much.
Wagepoint is much cheaper.
Now, for example, we have 1.5 times rate, 2 times rate. and it is in the same week. Employees cannot enter it - they hardly understand what they should report us. We have it all in Excel, having extra lines for another rate - can you imagine how we should calculate the cost each week in Knowify?
So it would be us (me and my assistant) who enters all in Knowify, in Excel, and in Wagepoint. No time for that.
Another one issue- the reports are too expensive and they don't have all we need, also we don't need them on a regular basis, but mostly once per year, sending the same report (WOH to insurance, bank, different software of the customers). What I need to keep track - I have own Excels for separate projects and for all projects together on one Excel.
If you wish, I could show you the Excels we have - maybe you can figure out what want customers like we,
When we tried to use Knowify reports, I still had to adjust all manually. I don't know if you changed it now, but in general it takes less time and have constantly updated data on my Excels. Also, I have one interactive Excel, which is connected to all other projects we have, so I always have current data in all I need for reports.
For example, one details I had - Knowify WOH reports had NET data (projects cost, etc), but when payment comes, it has HST. So technically your reports should calculate NET from the paid amount, but because it didn't, the reports didn't make sense and were useless. To calculate %, I added manually a column that calculated NET on payments of the invoices.
So, these two functions we didn't like - payroll and reports Review collected by and hosted on G2.com.
