Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(82)

Verified by Nutshell

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KIT

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QuickBooks Desktop Pro

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RingCentral Contact Center

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Shopify

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Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

(5)

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Sergey K.

Small-Business (50 or fewer emp.)

12/2/2020

"Easiest and most convenient CRM among many top CRMs which I have tested"

5/5

What do you like best about Nutshell?

I wanted an easy to add leads crm with some nice visualisation. I have tested many different CRM's before making a final decision as I had to do the research on behalf of my other team members as we all together as a whole SEO department were going to use a CRM to add and work with leads. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I had to find my own way how to make sure that when I type in the search name of the website I will get the system to show me the lead I need. There is a trick to it and since all my leads are named by the websites, that had to be discovered. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

8/17/2021

"Catering & Sales Powerhouse!"

5/5

What do you like best about Nutshell?

The platform is very intuitive, which makes training our new team members a breeze! Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I wish reporting was easier, seems to be a bit hard to pull exactly what you need. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

8/17/2021

"Well-Rounded w/ Excellent Customer Service"

5/5

What do you like best about Nutshell?

Nutshell is really complex, yet it's quite easy to pick up in the beginning. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Everything I've wanted or needed has been possible by contacting customer service, no dislikes here. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

8/19/2021

"It's intuitive and easy to pick up"

4.5/5

What do you like best about Nutshell?

Tagging feature is really nice as well as keeping notes on individuals Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The email service still needs some work- multiple people said they never received the emails we sent Review collected by and hosted on G2.com.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

8/17/2021

"Nutshell review"

4.5/5

What do you like best about Nutshell?

The data points and projections that extrapolate out the future sales Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Very few things, although I sometimes have to re-enter the cost per item. It may be user error. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

11/22/2021

"Solid option for the price point!"

3/5

What do you like best about Nutshell?

Love the fact that you have automation, reporting, pipeline management built-in neatly. Comes down to ease of use... Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

More developer support and easier contact. Review collected by and hosted on G2.com.

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

8/17/2021

"Metrics in Real Time"

3.5/5

What do you like best about Nutshell?

I like that I can filter my view to the micro-level i.e. by date, pipeline, etc. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The downloaded app on my computer makes me log in every time, and I'd rather it autofill. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/17/2021

"Overall a pretty decent CRM"

3.5/5

What do you like best about Nutshell?

Ease of use, the CRM isn't necessarily super complicated to use. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Emailed scheduled "sets" of emails en masse to multiple people can't be done which is just silly, merging/unmerging can be frustrating Review collected by and hosted on G2.com.

Response from Edward Mannila of Nutshell

edit

Thank you for taking the time to review our platform!

It's true, Nutshell doesn't allow you to send email sequences in bulk to help protect your email health score. Sending sequences in bulk often leads to hitting the daily emailing limits in place by email providers and then throttle your email, which we want to avoid. We're excited to release Drip Sequences for Nutshell Marketing, which will allow you to send email sequences in bulk without fear of hitting those daily limits!

Please keep providing us this excellent feedback! This helps us continue to make changes to make Nutshell the easy-to-use platform it's become today 😄

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

8/19/2021

"Franchise Sales Team Leader"

4/5

What do you like best about Nutshell?

Being able to see all communications on a lead that happen between other internal team members. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Not as familiar with the reports that can be generated Review collected by and hosted on G2.com.

Danita N.

Publisher

Small-Business (50 or fewer emp.)

12/3/2020

"NUTSHELL won't drive you nuts - but it will drive your business!"

5/5

What do you like best about Nutshell?

I've used many CRMs, and this truly is my favorite to date. Nutshell is extremely easy to use and customize, there isn't a huge learning curve to use it! I love that with a push of a button it connects to the system I use to my constant contact account. It has an auto phone dialer which I really like...it keeps me hands free so I can take notes while I'm on the phone! It is easy to create tags and schedule follow ups with this system! Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The only thing I dislike about Nutshell is that it doesn't include a calendar. Otherwise, the system is perfect! Review collected by and hosted on G2.com.