---
title: SONAR Reviews
meta_title: 'SONAR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 140 reviews by the users' company size, role or industry
  to find out how SONAR works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 140
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---

# SONAR Reviews
**Vendor:** SONAR  
**Category:** [Freight Management Software](https://www.g2.com/categories/freight-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 140
## About SONAR
SONAR is the world’s leading freight forecasting platform, trusted by industry leaders to deliver unparalleled insights into the global freight economy. As one of the only solutions providing a complete and reliable view of every mode—trucking, rail, ocean, and air—SONAR empowers you to make smarter, faster decisions. With 93% of its data exclusive, SONAR goes beyond standard market tools, offering real-time intelligence derived from millions of freight tenders, ELDs, fuel transactions, shipping bills, and more. Gain access to the most comprehensive dataset available, allowing you to track rates, demand, capacity, weather, seasonality, and countless other market drivers. Whether you’re a broker, carrier, shipper, or supply chain professional, SONAR transforms complex data into actionable insights, helping you benchmark performance, manage risk, and outpace the competition. Stay ahead with SONAR’s cutting-edge tools and confidently navigate the ever-changing freight landscape. SONAR isn’t just a platform—it’s your competitive edge in the freight and logistics industry. Experience the power of real-time analysis and unlock unprecedented visibility into your supply chain like never before.



## SONAR Pros & Cons
**What users like:**

- Users value the **comprehensive macro-economic insights** of SONAR, enhancing informed decision-making and market analysis. (18 reviews)
- Users commend SONAR&#39;s **excellent customer support** , ensuring quick solutions and an easy implementation process. (14 reviews)
- Users appreciate the **ease of use** of SONAR, enhanced by great support and a modern interface. (14 reviews)
- Users value the **unmatched data quality and variety** in SONAR, along with its ease of use and excellent features. (12 reviews)
- Users value SONAR for its **comprehensive macro-economic insights** , enhancing decision-making in the transportation and freight industry. (10 reviews)
- Helpful (9 reviews)
- Data Accuracy (7 reviews)
- Real-Time Updates (6 reviews)
- User Interface (6 reviews)
- Analytics (5 reviews)

**What users dislike:**

- Users report **data inaccuracy** issues that undermine confidence in SONAR&#39;s reporting and complicate data retrieval. (7 reviews)
- Users find SONAR&#39;s **complex usability** challenging, often leading to confusion with analytics and navigation difficulties. (6 reviews)
- Users express concerns over **inaccurate rates** in SONAR, leading to confusion and a lack of confidence in its data. (6 reviews)
- Users suggest that SONAR lacks **integrated calculation features** , making data handling and usability challenging for new employees. (6 reviews)
- Users find the **complexity of analytics** in SONAR can make navigation challenging and time-consuming, especially for casual users. (5 reviews)
- Users feel that **improvement is needed** in making insights actionable and simplifying frequent updates and chart navigation. (5 reviews)
- Users struggle with **inadequate search functionality** , making it hard to find specific data like ticker symbols and rates. (5 reviews)
- Learning Curve (5 reviews)
- Data Accuracy (3 reviews)
- Users struggle with **difficult navigation** , making it hard to find data sets and carry out searches efficiently. (3 reviews)

## SONAR Reviews
  ### 1. SONAR Brief: Making Market Insights Work for You

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cris M. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about SONAR?**

What I like about SONAR Brief is it gives a fast, data-backed snapshot of what’s actually happening in the freight market instead of just opinions or lagging reports. It pulls from massive amounts of real transaction data and market indicators, which helps you quickly understand things like rate trends, capacity shifts, and demand changes so you can make smarter pricing and sales decisions. It’s useful because it turns complex freight data into something you can act on immediately, whether you’re quoting, planning strategy, or talking to customers about where the market is heading

**What do you dislike about SONAR?**

What I don’t like about SONAR is that you can’t upload the original RFP—you have to manually input everything into their spreadsheet, which adds extra work. Also, at least in my version, you can’t pull rates for Canadian lanes, which limits its usefulness if you’re trying to get a full North American view.

**What problems is SONAR solving and how is that benefiting you?**

SONAR helps solve the problem of quickly communicating market intelligence to customers. By being able to take a screenshot of what’s happening in the freight market—like rates, capacity, or trends—you can show customers real-time data instead of just telling them what you think. This builds credibility, speeds up conversations, and helps you position your solutions more effectively, especially when customers are comparing carriers or evaluating pricing. It basically turns raw market data into a tool for sales and customer confidence.

**Official Response from Brandy Holcomb:**

> Hi Cris. 

Thank you for sharing your detailed feedback. We’re glad to hear that SONAR is helping you quickly turn real market data into actionable insights for pricing, sales, and customer conversations. It’s great to know our tools are supporting more confident, data-backed decisions.

We also appreciate your input on RFP uploads as feedback like this helps shape our ongoing product enhancements.  You should, however, be seeing Canada contract rates within the Batch Rate Intelligence.  As always, please reach out to us if you are having issues getting the data you need.  

Thank you for trusting SONAR as part of your strategy, we look forward to continuing to support your success.

  ### 2. Empowered Market Analytics with SONAR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sean C.

**Reviewed Date:** February 03, 2026

**What do you like best about SONAR?**

I like how SONAR helps us solve problems and the platform's staff has been great, with nothing but good experiences so far. I appreciate how tech-forward SONAR is since I'm big into modern sleek designs, and their user interface looks cool and its functionality is also cool.

**What do you dislike about SONAR?**

The bulk upload tool for RFPs requires me to export data into Excel for a lot of manual calculation. I have to pull it out and manipulate quite a bit to factor in profits and billing, especially with complexities like fuel surcharges. It would be more efficient if these calculations were more integrated into SONAR. Additionally, finding data points using airport abbreviations can be tricky for new employees who aren't familiar with them, so making this more user-friendly would help.

**What problems is SONAR solving and how is that benefiting you?**

I use SONAR for market analytics to help explain market volatility to customers, carriers, and our staff. It solves the problem of emotional responses by providing clear data, helping people rationalize market changes.

**Official Response from Brandy Holcomb:**

> Hi Sean. 

Thank you for your feedback! We’re glad to hear you’ve had great experiences with our team and that you enjoy SONAR’s modern design and functionality.

We appreciate your input on the RFP bulk upload process and airport abbreviations.  We’re actively working on new integrations to improve and streamline the upload experience. Your suggestions around better-integrated calculations and improved usability for new users have been shared with our product team as we continue enhancing workflows.

It’s great to know SONAR helps bring clarity to market volatility and supports more data-driven, rational conversations. Thank you for being a valued partner and for helping us improve.

  ### 3. Powerful Data, High Customization, Needs Minor Tweaks

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P.

**Reviewed Date:** February 03, 2026

**What do you like best about SONAR?**

I appreciate the industry insights SONAR provides, which are better than most other services. There's lots of customization, allowing me to drill into specific lanes and topics that are most relevant to my business. SONAR's ability to narrow down to specific lanes in certain regions and types of freight is really helpful for me. Also, the onboarding process was very easy, and the onboarding team did a great job. Regular check-ins with the success team were very helpful, ensuring our questions were answered. The training was done incrementally, allowing us time to really understand the product.

**What do you dislike about SONAR?**

SONAR can be complex because of its depth, which leads to a relatively high learning curve. Although this is being addressed and improved, it can be a challenge. Also, sometimes the screen and charts need to be refreshed to display correctly, which can be a bit annoying.

**What problems is SONAR solving and how is that benefiting you?**

I use SONAR for pricing, RFPs, spot quotes understanding overall trends in the marketplace, and observing supply and demand dynamics.

**Official Response from Brandy Holcomb:**

> Hi David. 

Thank you for taking the time to share your experience and for the thoughtful feedback.

We’re glad to hear that SONAR’s industry insights, customization, and lane-level analysis are helping you support pricing, RFPs, and spot quoting decisions. It’s also great to know that the onboarding process, incremental training, and ongoing support from our Customer Success team have been valuable in helping you get up to speed.

We appreciate your candid feedback regarding the learning curve and occasional display refresh issues. As you noted, we’re actively working to simplify workflows, enhance usability, and improve platform performance so users can access insights more efficiently and consistently.

Your input helps guide these improvements, and we’re grateful for your partnership. If there’s ever anything we can do to further support your goals, please don’t hesitate to reach out to your account team.

  ### 4. Valuable Maritime Forecasting with Stellar Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alison A.

**Reviewed Date:** February 03, 2026

**What do you like best about SONAR?**

I like that SONAR offers helpful team members who are great for getting questions answered easily. It provides a lot of different data points, which help address various business problems. I appreciate the different ways to digest the data, such as through dashboards and Excel add-ins. The one-on-one relationships with the SONAR team are valuable. The initial setup was very easy, with multiple meetings to walk through the different platforms.

**What do you dislike about SONAR?**

I wish there was more access to data in the user interface. It would be great to have ways to build custom dashboards using the US customs data.

**What problems is SONAR solving and how is that benefiting you?**

I use SONAR for maritime and customs data to anticipate import surges and declines. It offers diverse data points and ways to digest data, like dashboards and Excel add-ins. Helpful team members make it easy to get answers, addressing different business problems.

**Official Response from Brandy Holcomb:**

> Hi Alison. 

Thank you for taking the time to share your experience with SONAR. We’re glad to hear that our team, onboarding process, and one-on-one support have helped you get up and running quickly and confidently. It’s great to know that our dashboards, Excel add-in, and diverse data sets are supporting your ability to anticipate import trends and address complex business challenges.

We also appreciate your feedback regarding expanded access to data and custom dashboard capabilities, particularly around U.S. customs data. Input like this is invaluable as we continue enhancing our platform and prioritizing features that matter most to our users.

Thank you for trusting SONAR as part of your decision-making process. We look forward to continuing to support your success.

  ### 5. Clear Data Presentation and Easy Access to Unique Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cameron S. | Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about SONAR?**

One of the main advantages of SONAR is the way it presents data, everything is clear, concise, and easy to understand. I find it simple to access all of SONAR's unique features, which makes it a tool I rely on daily for my research.

**What do you dislike about SONAR?**

The frequent updates can make it feel somewhat bloated at times, and I often find myself having to sift through numerous charts just to locate the one I need.

**What problems is SONAR solving and how is that benefiting you?**

By leveraging SONAR's data, I am able to generate accurate and insightful market updates and analyses. This keeps us well-informed about the most recent trends in the logistics market. Moreover, the Truckload National Insights provide extremely useful and valuable up-to-date information on Reefer and Van markets.

**Official Response from Brandy Holcomb:**

> Thank you for taking the time to share your feedback! We're glad to hear that SONAR’s data visualization and accessibility make it a valuable part of your daily research. We appreciate your note about the frequent updates as we are always working to improve the user experience while continuing to expand insights and functionality. Your comments help us strike that balance.

It’s great to know SONAR is helping you stay on top of market trends and deliver timely analyses. We value your insight.

  ### 6. Game-changing tool for knowing what's happening in the freight industruy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex F. | Senior Product Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about SONAR?**

The amount and richness of data is fantastic. There's really nothing to compare to how rich the data is. This is the gold standard for analyzing data and tracking the freight market. My team and I use it daily to track the market. We also use the API to help predict prices and feed our pricing models. The support team is great - whenever we encounter an issue or a question, they respond right away. There's been a couple rate cases where there was an issue, and those were resolved almost immediately. It also has a very easy learning curve - you can be up and running in just a minute.

**What do you dislike about SONAR?**

The main downside is sifting through the wide range of data to find exactly what you need. There's so many potential options, that sometimes it's a little bit of work to find exactly what I need. Time and experience makes this easier - and there is a good index of what is available, but that's still the only challenge I run into.

**What problems is SONAR solving and how is that benefiting you?**

SONAR helps me understand what's going on in the market, and helps us price freight.

**Official Response from Brandy Holcomb:**

> Thank you for your glowing feedback! We are delighted that you find SONAR’s data, API functionality, and responsive support team invaluable.  We appreciate your note on data navigation and we will continue enhancing the SONAR UI tools to make it even easier.

  ### 7. Essential for Real-Time Market Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** John T.

**Reviewed Date:** February 03, 2026

**What do you like best about SONAR?**

I like the outbound tender rejection tree maps and watching the movement of markets with SONAR. As I monitor these markets rise and fall, I can better allocate capacity and effort while also understanding cost implications. Also, the initial setup of SONAR was very easy, which was a pleasant experience.

**What do you dislike about SONAR?**

The amount of data is difficult to distill down to the desk level on a consistent basis

**What problems is SONAR solving and how is that benefiting you?**

I use SONAR for near time market intelligence, identifying early market movements. It helps allocate capacity effectively and understand cost implications.

**Official Response from Brandy Holcomb:**

> Hi John. 

Thank you for your feedback and for sharing how you use SONAR’s market movement tools to guide capacity and cost decisions. We’re glad onboarding was smooth and that the platform is delivering near-real-time market insights.

We appreciate your note on the challenge of distilling large volumes of data to the desk level and are actively working on enhancements to make insights more actionable and easier to use. We value your partnership and look forward to continuing to support your success.

  ### 8. Powerful Visuals for Market Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tony B.

**Reviewed Date:** February 09, 2026

**What do you like best about SONAR?**

I like SONAR because it provides great data and visuals, and it offers the ability to dig into details about the logistics industry. The overall data and visuals are better compared to other products.

**What do you dislike about SONAR?**

Some analytics can be overly complicated and cause me to get 'lost in the weeds'. Sometimes rates don't make sense compared to what we're seeing in the market.

**What problems is SONAR solving and how is that benefiting you?**

I use SONAR for market analysis and pricing, and it helps me understand current and forecast market conditions and prices.

**Official Response from Brandy Holcomb:**

> Hi Tony. 

Thanks for the candid feedback! 

We’re glad SONAR’s data depth and visuals stand out and support your market analysis and pricing decisions. We appreciate the callout around analytics feeling complex and rates not always aligning with market views.  Simplifying insights and adding better context is an ongoing focus for our team.

It’s great to hear that SONAR is supporting your market analysis and pricing decisions by providing clarity around current and forecasted market conditions. Thanks again for the review, we truly value it and our partnership.

  ### 9. FW Sonar

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about SONAR?**

TONS of data available to monitor the freight market. Most of their data is updated daily, while displays using other source data can be less frequent, which allows for agile movement for our company.

**What do you dislike about SONAR?**

It can be difficult finding the data you're looking for if you don't know the ticker symbols. Searching them can be a challenge as well.

**What problems is SONAR solving and how is that benefiting you?**

Adjusting our strategy for changing market cycles. Tender rejections in particular are a key metric that helps guide our decision making.

**Official Response from Danielle Roberts:**

> We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your feedback means a lot to us!  

  ### 10. Weather Optics & AI Market Insights That Deliver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Breana R. | Transportation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about SONAR?**

Weather optics, AI key market insights, rate intelligence showing difficult to cover

**What do you dislike about SONAR?**

the base package doesnt allow batch rating

**What problems is SONAR solving and how is that benefiting you?**

Providing quick market insights to send to our sales team on fridays, under stand the jacksonville market specifically and fluctuations in forecasting

**Official Response from Brandy Holcomb:**

> Hi Breana.

Thank you for your feedback. We’re glad to hear that Weather Optics, AI insights, and Rate Intelligence are helping you deliver timely market updates and better understand markets, particularly Jacksonville. 

We also appreciate your feedback regarding batch rating access. Your input helps guide our product roadmap as we continue working to expand capabilities and deliver more value across our packages. 

We value your partnership and look forward to supporting your success.

  ### 11. Fast Rate Quotes but Stability Issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon G.

**Reviewed Date:** October 29, 2025

**What do you like best about SONAR?**

I find SONAR exceptionally useful for my logistics business, primarily because it provides fast and somewhat accurate rate quotes. This feature significantly aids in producing rates for customers, which is crucial for my operations. I also appreciate the ease of setup, as it was straightforward and not complicated at all. Additionally, the rate intelligence features stand out as the most beneficial aspect, giving me an edge in making informed business decisions. These aspects collectively contribute to a positive experience with SONAR, making it a valuable tool in my business operations.

**What do you dislike about SONAR?**

I experience stability issues with SONAR as it frequently causes my browser to crash.

**What problems is SONAR solving and how is that benefiting you?**

I use SONAR to obtain fast and somewhat accurate rate quotes for my logistics business, which aids in producing customer rates efficiently.

**Official Response from Brandy Holcomb:**

> Thank you for sharing your experience! We’re glad to hear that SONAR’s rate intelligence and fast quoting capabilities are helping you produce customer rates efficiently and make informed business decisions. 

We appreciate your feedback about stability issues. Our team is always working to enhance overall platform performance and reliability. If you continue to experience crashes, please reach out to our CS team or your Account Manager so we can take a closer look and get this resolved quickly. 

We’re grateful that SONAR has been a valuable part of your operations and appreciate your partnership.

  ### 12. Larkin Express Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about SONAR?**

Coverage guide and market updates. Being able to show our time live market updates/trends etc.

**What do you dislike about SONAR?**

Rates are sometimes decently off what DAT and GreenScreens shows, who's to say who is right and wrong, but sometimes difficult to price. Only complaint is being able to see the yearly average for lanes rather than just the 28 day look back.

**What problems is SONAR solving and how is that benefiting you?**

Better pricing and market trends allows us to better price and service our customers. Being aware of the knowledge at hands, allows us to make smart decisions that lead to making money or saving money.

**Official Response from Brandy Holcomb:**

> Thank you for sharing your feedback and for taking the time to leave a thoughtful review.

We’re glad to hear that Coverage Guide and real-time market updates are helping you visualize live trends and support better pricing and customer service. Having access to timely, reliable market intelligence is exactly what SONAR is designed to deliver.

We also appreciate your honest perspective on rate comparisons and historical views. Differences between data sources can be challenging, and we’re continuously on transparency and context around our pricing insights for better understanding. Your feedback on expanding access to longer-term lane averages is especially valuable and helps inform our product roadmap.

It’s great to know that SONAR is helping you make smarter, more profitable decisions by staying informed on market conditions. We truly appreciate your partnership and welcome any additional feedback as we continue to improve the platform.

  ### 13. Easy-to-Understand Visuals Make Pricing a Breeze for Beginners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about SONAR?**

The quick visuals and breakdowns make understanding rate data very easy. I am new to pricing and the layout and format of sonar make it easy for me to jump right in.

**What do you dislike about SONAR?**

When using Rate Intelligence, I find it frustrating to check multiple lanes, as moving between the origin and destination fields and then selecting search can be cumbersome. It would be much more convenient if I could easily tab between fields using the keyboard.

**What problems is SONAR solving and how is that benefiting you?**

Sonar provides clear and easy-to-understand visuals that help me see what is happening in a particular market. This insight enables me to make more informed pricing decisions.

**Official Response from Brandy Holcomb:**

> Thank you for taking the time to share your experience! We’re happy to hear that SONAR’s visuals and layout have helped make pricing data easier to understand; especially as you’re getting started in that area.

We also appreciate your feedback about navigating between lanes in Rate Intelligence. That is a great suggestion and our product team is continuously working to make the workflow faster and more intuitive. We will be sure to share your input with them.

It’s great to know that SONAR is helping you make more confident pricing decisions. We’re excited to continue supporting your success!

  ### 14. Unmatched Freight Insights, But Needs More Shipper-Focused Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about SONAR?**

SONAR is the best data platform for understanding macro and micro trends in the economy of freight and logistics. It is an incredible source of information to provide insights. I use it often to give insights to the sales organization and the rest of the company. Customer support and success managers are always available.

**What do you dislike about SONAR?**

SONAR is very built around carriers and brokers. I would like to see more features geared towards the shipper.

**What problems is SONAR solving and how is that benefiting you?**

SONAR is solving problems related to understanding individual lane data. Before, we would use old invoices to gather data to gain insights and now we can see real-time.

**Official Response from Brandy Holcomb:**

> Thank you so much for sharing your experience and for recognizing SONAR as a key source of insight for your teams! We're thrilled to hear that the platform has helped you better understand freight market trends and empowered your sales organization with real-time intelligence.

We also appreciate your feedback about expanding features for shippers. Our product team continues to develop new shipper-focused tools and enhancements designed to make SONAR even more valuable across the supply chain ecosystem. Your input helps guide those priorities.

Thanks again for being a valued SONAR user and for highlighting our customer support and success teams!

  ### 15. FreightWaves Sonar has great data for transportation/macro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nate E. | Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about SONAR?**

SONAR provides one of the most comprehensive platforms of near-real-time data on the transportation and freight industry. The breadth and depth of both macro and micro trends--from tender volumes to rejection rates at the market level--give us an edge in evaluating the trucking and logistics market. We are able to visualize trends quickly with custom dashboards to easily support analytics and narratives. It's a powerful tool we use weekly for senior leadership analysis.

**What do you dislike about SONAR?**

The user interface is a bit dated and clunky, especially when trying to set up custom dashboards or comparing multiple data series. The ability to visualize and analyze the data is good, but it's difficult to export the data in order to compare to other 3rd party datasets.

**What problems is SONAR solving and how is that benefiting you?**

SONAR helps our investment team identify inflection points in the freight markets, which is critical for evaluating both public and private transportation and logistics companies. It solves the problem of lagging or incomplete industry data by providing higher-frequency insights into volume, price, and capacity trends. This allows us to triangulate a better understanding of the market and forecast company performance while validating management commentary with objective evidence. It's become a key part of our transportation due diligence.

**Official Response from Danielle Roberts:**

> Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

  ### 16. Fresh Perspective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip S. | Vice President, Solutions Design, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about SONAR?**

Sonar brings a different perspective to the transportation markets. We don't just get rate data, but we are able to build graphs with different data points which helps share industry dynamics with our customers. Most importantly, Sonar listens to its users and works to improve based on voice of the customer.

**What do you dislike about SONAR?**

The data sets are still somewhat new and not robust in more niche areas (Canada, Mexico, etc.). Sonar continues to innovate.

**What problems is SONAR solving and how is that benefiting you?**

Sonar is a great educational tool to help customers understand freight markets.

**Official Response from Brandy Holcomb:**

> Thank you for sharing such thoughtful feedback! We’re thrilled to hear that SONAR helps you bring new perspectives to your customers and that the ability to visualize market dynamics has been valuable. The charting feature is one of my personal favorites. 

Our team takes great pride in listening to users like you and your feedback directly drives our innovation. We appreciate your note on expanding data in Canada and Mexico. That is an area we are actively working on. 

Thanks for being part of the SONAR community!

  ### 17. Great for Macro Insights, But Rate Reliability Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew G. | Director of Pricing, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about SONAR?**

Macro-economic insights. This is a freight and economics nerd's dream. 

Your Loosening to Tightening indicators are great for spot pricing analysts to look at daily and make informed decisions on aggressive/conservative stances.

**What do you dislike about SONAR?**

I don't have a lot of confidence in the rates. Until the majority of carriers begin to shift their negotiating numbers away from DAT and onto SONAR, we're sticking with DAT for our benchmarking

**What problems is SONAR solving and how is that benefiting you?**

Allowing Pricing and Market folks to keep up with trends and consult the brokers

**Official Response from Brandy Holcomb:**

> Thank you for such a detailed and insightful review! We’re thrilled to hear that you find SONAR’s macroeconomic insights and Loosening/Tightening indicators valuable for daily market analysis and pricing strategy. 

We appreciate your feedback on rate confidence. Our team continues to expand SONAR’s data sources and strengthen benchmark accuracy to ensure even greater alignment with market behavior over time.

We are glad SONAR is helping your Pricing and Market teams stay ahead of trends and guide your brokers effectively. Thanks for being part of the SONAR community!

  ### 18. Positive Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan b. | Senior Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about SONAR?**

The upsides of using Sonar compared to other industry reporting tools is ability to cascade on information quickly. When we have problems we can easily connect with customer service and get a prompt answer. For my team in particular we use sonar semi weekly depending on the project.

**What do you dislike about SONAR?**

Navigation can be clunky if you aren't familiar, it may be hard to find where you need to go for access.

**What problems is SONAR solving and how is that benefiting you?**

Visibility to market rates and are we making the best decision.

**Official Response from Brandy Holcomb:**

> Thank you for sharing your experience and for highlighting the value SONAR brings to your team. We're glad to hear that the ability to quickly cascade information and receive prompt support from our customer service team has made a positive impact on your workflow.

We appreciate your feedback regarding navigation, and we understand that there can be a learning curve for new users. We're actively working to improve the user experience and make navigation more intuitive.

Thank you for being a part of the SONAR community.  

  ### 19. Up-to-Date Data Makes Quoting a Breeze

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kimberly W. | Customer Experience Representative., Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about SONAR?**

I have been advised that the data used to help quote is most up todate.

**What do you dislike about SONAR?**

When changing the margin %, do not see any rate change.

**What problems is SONAR solving and how is that benefiting you?**

Have not used it long enough to say.

**Official Response from Brandy Holcomb:**

> Thank you for sharing your feedback! We’re glad to hear you value the up-to-date data that helps make quoting easier and more accurate.

We appreciate your note about margin adjustments and we would like to look at that with you.  Please reach out to your account manager or email CS@gosonar.com so that we may troubleshoot this with you.  We strive to make your experience as smooth and intuitive as possible.

We look forward to hearing more as you continue using SONAR and uncovering the full value of its insights and quoting tools!

  ### 20. SONAR has been a game changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eloisa P. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about SONAR?**

The ability to provide real-time freight market insights and predictive analytics that help make informed, data-driven decisions. The platform's visual dashboards and comprehensive indexes, like the Outbound Tender Volume Index (OTVI) make it easy to monitor market trends, anticipate rate changes, and optimize logistics strategies. Its user-friendly interface and customizable tools also allow for quick access to the most relevant information, ultimately improving operational efficiency and strategic planning.

**What do you dislike about SONAR?**

I dislike the fact that SONAR doesn't yet provide a forecasting tool for reefer loads.

**What problems is SONAR solving and how is that benefiting you?**

SONAR is helping me solve several key challenges in freight and logistics management by providing real-time market data, forecasting tools, and visibility into shifting supply and demand trends.

**Official Response from Brandy Holcomb:**

> Thank you for your thoughtful review! We're thrilled to hear that you value SONAR’s real-time freight market insights, predictive analytics, and intuitive tools. We’re committed to continually enhancing the platform to support your goals—thanks again for being a part of the SONAR community!

  ### 21. Sonar Helps Customers Understand Dynamic Transportation Network

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joe L. | VP of Ops, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about SONAR?**

The quantity and the quality of the data.  It allows for users to articulate market swings with 3rd party data.  We find this useful with educating our staff along with our customers.  The customer service/support is top notch and they are constantly coming out with enhancements and improvements.

**What do you dislike about SONAR?**

There is a learning curve to navigating the software.  Once you have been properly trained, you come to enjoy the configuration but intro to new users can be cumbersome.

**What problems is SONAR solving and how is that benefiting you?**

We use the market data to enhance our customer business reviews.  We are an organization that has warehouse and truck assets as well so we use the data to help educate the organization of freight market movements and how that translates to our KPI's and P&L"s.  We also use the lane rate index to enhance our lane costing algorthym.

**Official Response from Kelly Swan:**

> Thank you Joe! We love to hear how our users are harnessing our data to improve their organization.

  ### 22. Sonar provide Insight

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about SONAR?**

I mostly use Sonar to validate freight costs for lanes.  I also review the market with Sonar

**What do you dislike about SONAR?**

I have not found any items I am not happy with

**What problems is SONAR solving and how is that benefiting you?**

I am responsible to fill empty miles on our dedicated fleets.  Sonar allows me to price opportunitis I find.

**Official Response from Brandy Holcomb:**

> Thank you for taking the time to share your feedback! We are happy to hear that SONAR helps you validate freight costs and identify pricing opportunities to fill empty miles on your dedicated fleets.

It’s great to know that you’ve had a positive experience across the platform.  We appreciate you being part of the SONAR community and using data-driven insights to drive results!

  ### 23. User friendly and able to retrieve any transportation market related data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about SONAR?**

Large data pulls for benchmarking.Ability to create visuals to show market trends

**What do you dislike about SONAR?**

Easer use of making graphs and setting up the correct data. Hard to get the right data sometimes

**What problems is SONAR solving and how is that benefiting you?**

Benchmarking rates to market and understanding capacity trends

**Official Response from Brandy Holcomb:**

> Thank you for sharing your feedback! We are glad to hear that SONAR’s data depth and visualization tools are helping you benchmark rates and analyze market and capacity trends.

We also appreciate your note on improving the ease of building graphs and finding the right data .  That is valuable input and our team is always exploring ways to make SONAR more intuitive and user-friendly.  Please do not hesitate to reach out to your account manager or CS@gosonar.com for assistance in building customized dashboards. 

Thank you for your feedback and for continuing to be part of the SONAR community. 

  ### 24. SONAR Keeps Getting Better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick L. | Senior Director of Capacity, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about SONAR?**

Having data that you can trust to make informed decisions and feel confident about your buying and selling has been a tremendous help! The support from SONAR is amazing, and every QBR we have is filled with new releases for functionality that actually provides a positive impact.

**What do you dislike about SONAR?**

At this point, they have added almost everything that we wanted to see.

**What problems is SONAR solving and how is that benefiting you?**

Learning about past and current market conditions while anticipating market shifts in a turbulent environment, providing data we can trust to make our decisions.

**Official Response from Danielle Roberts:**

> Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

  ### 25. Powerful platform to fuel your logistics operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about SONAR?**

SONAR offers a quick and accurate option to ensure your team is buying well for all modes of transportation across all markets in which you may ship. I use SONAR if i am spot checking a simple lane or prepping for a meeting with executives to give a preview of the current market conditions.

**What do you dislike about SONAR?**

Pulling charts can be a little convoluted as it sometimes looks like they are there and available but no data populates.

**What problems is SONAR solving and how is that benefiting you?**

We generally contract our lanes with higher volume but the lanes in which do not have volume to warrant a contract we utilize SONAR to ensure our rates are in line with the market.

**Official Response from Brandy Holcomb:**

> Thank you so much for your thoughtful review and for sharing how you're using SONAR across your transportation planning and executive reporting. We're happy to hear that SONAR is helping you quickly access accurate market data to support both spot checks and strategic decisions.

We also appreciate your feedback on the charting functionality. We're actively working on improvements to make data visualization more intuitive and seamless. If you ever encounter issues or have suggestions, our customer service team is always here to help.

Thanks again for being a valued user! 

  ### 26. Customer Focused

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean C. | Director of Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about SONAR?**

Has provided an ability to keep our employees and customers updated on market conditions and pricing in real time like we were unable to do prior to having SONAR. The dashboard and layout of the tool is extremely easy to use, and the SONAR team is extremely responsive should you have questions and they also provide reference tools to help in your day-to-day work with their tool. I use this tool daily to check market conditions and weather.

**What do you dislike about SONAR?**

Reefer and Flatbed sometimes do not have enough data to pull to provide accurate rates.

**What problems is SONAR solving and how is that benefiting you?**

Allowing a new level of visibility to the market which allows us to better justify/ explain rates, capacity, and service to our customers and prospects.

**Official Response from Danielle Roberts:**

> Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

  ### 27. Review and provide Market Intelligence to better support our customer base and operations teams.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex S. | Transportation Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about SONAR?**

Ease of use, and the vast upgrades made over the years

**What do you dislike about SONAR?**

Lack of LTL specific data, looking forward to enhancements in this space.

**What problems is SONAR solving and how is that benefiting you?**

Allows our team a platform to stay on top of the market trends and provide the right insights and trends to the customers.

**Official Response from Brandy Holcomb:**

> We appreciate your feedback on the ease of use and the continuous upgrades of SONAR. We understand your concern about the lack of LTL specific data and are actively working on enhancements in this area. Your input helps us to better support our customer base and operations teams.

  ### 28. Positive experience using SONAR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about SONAR?**

The customer support we have recieved has been great making implmentating SONAR very easy and straightforward process. 
Having daily spot rates for specific lanes has been very helpful for our team of shippers to ensure we getting rates matching markets conditions. Also being able to see trends in carriers and rejections rates has allowed are team to better prepared  and be ahead of any potential shipping delays.

**What do you dislike about SONAR?**

Learning the acroynmns used for the different indcies and what each is measuring has been a bit of a learning curve, but the knowledge center is easy to use to find this information.
Datawise, do wish there was more details for shipping flatbeds similar to the extensive data avaialbe for van or reefer.

**What problems is SONAR solving and how is that benefiting you?**

SONAR is helping us know what average spot rates are for a particular lane so we be competivie when shipping. Overall this data has been very insightful into markets conditions.

  ### 29. Excellent Customer Service and great data for strategic business decisions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory G. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about SONAR?**

The service that we receive is 10/10 good!

**What do you dislike about SONAR?**

It's so in-depth that most are unable to use.

**What problems is SONAR solving and how is that benefiting you?**

Helping us dictate the freight markets volatility trends and directions.

**Official Response from Danielle Roberts:**

> ​Thank you for leaving us a review! We're happy to hear you're enjoying SONAR. Our team works hard to provide great service, and your feedback means a lot to us!

  ### 30. Love using SONAR product to track the daily changes in the various frieght markets across modes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about SONAR?**

the breadth of informations and high frequency data points

**What do you dislike about SONAR?**

hard to search within the app for new data sets...the search shouldnt be reliant on knowing the "ticker" for the data set and instead should be more intutive to search terms

**What problems is SONAR solving and how is that benefiting you?**

having high frequency data points and interesting angles to disect supply and demand dynamics in various freight markets across modes

**Official Response from Danielle Roberts:**

> We really appreciate your review! It’s great to hear that SONAR is working well for you. We understand that there can be a bit of a learning curve, especially when it comes to understanding the vast amount of data we have, but we’re always here to help and continue to make improvements to make this easier. Our team is dedicated to making the experience as smooth as possible, and we’re glad to have you on board!

  ### 31. Sonar has been a great tool for us and has helped us better understand the market.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben D. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about SONAR?**

The data and tools available to show you how the market is adjusting day to day.

**What do you dislike about SONAR?**

The RFP tool is a little messy and if you have input errors it can be quite difficult.

**What problems is SONAR solving and how is that benefiting you?**

Sonar gives us a better understanding of markets which allows us to submit better pricing to our customers and negotiate pricing with carriers.

**Official Response from Danielle Roberts:**

> Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

  ### 32. Real-time Data for the Win

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henry B. | Director of Pricing, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about SONAR?**

SONAR enables us to keep track of the freight markets in real-time. Without it, I would be "behind the 8-ball" on market shifts and trends across the freight markets and unable to communicate effectively to our team about the current state of the market.

**What do you dislike about SONAR?**

It would be nice to have flatbed contract rate data and more complete lane-level flatbed data. Also, it would be easier to use market dashboard + if there were a feature to extract only the needed columns on the data download. It also only publishes data on market dashboard for the lanes that have the correct inputs, but it would be nice to have those same rows publish on the download, but only remain blank. So, if I enter 100 lanes, but 3 of them are not recognized, it will provide 97 lanes back, but I will have to search for the lanes that are missing to be able to copy and paste that data in my original formatted spreadsheet that is 100 lanes.

**What problems is SONAR solving and how is that benefiting you?**

We are utilizing SONAR for market trends and analysis at a macro/micro level across the freight markets, but also use market dashboard and market dashboard + for real-time rate analysis and benchmarking. It is benefitting us tremendously by helping have another resource for real-time pricing analysis and benchmarking, and also by providing us with the insights that we need to be able to track even the smallest market shifts across the freight markets.

  ### 33. Negotiating with confidence

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kyle T. | Logistics Co-ordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about SONAR?**

Sonar has been instrumental in giving us insider knowledge on lane history. This translates to confidence when negotiating rates and increased reaction time.

**What do you dislike about SONAR?**

Looking forward to Cross border Canada to US!

**What problems is SONAR solving and how is that benefiting you?**

Filling the knowledge gaps on unfamiliar lanes and the first stop for where to start.

**Official Response from Danielle Roberts:**

> Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

  ### 34. Helpful platform with great industry insights, if you know how to use them.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about SONAR?**

Sonar provides insights that others in the marketplace either don’t have access to or don’t produce in a meaningful way. Their ability to pull data and aggregate it quickly is something unique to their organization, allowing for quick and up to date market insight.

**What do you dislike about SONAR?**

It can be a difficult platform to understand and navigate. They have done work to simplify the platform and products, however it is still complecated to discet or understand certain points/data sets, especially for casual users.

**What problems is SONAR solving and how is that benefiting you?**

Key insights into market conditions and changes.

**Official Response from Danielle Roberts:**

> We really appreciate your review! It’s great to hear that SONAR is working well for you. We understand that there can be a bit of a learning curve, especially when it comes to understanding the vast amount of data we have, but we’re always here to help. Our team is dedicated to making the experience as smooth as possible, and we’re glad to have you on board!

  ### 35. Insightful and Useful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about SONAR?**

Ability to customize views/pages with different data as needed. The biggest upside is the ability to draw actionable insights from the data visualization.

**What do you dislike about SONAR?**

Extreme cost to be able to access the data to perform regression/sensitivity analysis.

**What problems is SONAR solving and how is that benefiting you?**

Access to freight tender data and market insights.

**Official Response from Danielle Roberts:**

> We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!  

  ### 36. Market Insights at your fingertips

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about SONAR?**

The amount of data, the different types of data, and the quality of the data are unmatched in the marketplace.

**What do you dislike about SONAR?**

There is an initial learning curve, but the Onboarding team and the Customer Success team are excellent resources to get you up to speed quickly.

**What problems is SONAR solving and how is that benefiting you?**

SONAR clearly informs the user of differences and changes within the US freight markets.  It allows us to plan for pricing variances, both short term and long term, which feeds into our overall transportation strategy.

**Official Response from Danielle Roberts:**

> Thank you for leaving us a review! We're happy to hear you're enjoying SONAR. Our team works hard to provide great service, and your feedback means a lot to us!

  ### 37. SONAR is a game changer.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about SONAR?**

I like the ability to review what the market is doing in realtime. This keep our team ahead of market fluctuations.

**What do you dislike about SONAR?**

On the market dashboard, I wish the system was more intuitive when entering cities or zip codes. This is slow process compared to other tools in the industry.

**What problems is SONAR solving and how is that benefiting you?**

SONAR is helping us control our carrier cost, provide freight spend savings to our clients, and stay ahead of the market shifts.

**Official Response from Danielle Roberts:**

> We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!  

  ### 38. SONAR is a gamechanger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about SONAR?**

Actual tender data with confidence levels and valuable insights.

**What do you dislike about SONAR?**

No Canada data yet and not enough flatbed data.

**What problems is SONAR solving and how is that benefiting you?**

Uncertainty in the market. I'm more confident in my rates now.

**Official Response from Danielle Roberts:**

> We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!  

  ### 39. When You Think Sonar, Think Freight Sonar

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete M. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about SONAR?**

Easy to use and the data they provided is relevant to my needs. Great customer service

**What do you dislike about SONAR?**

I wish they had the capability of multiple stop rates, and Canada.

**What problems is SONAR solving and how is that benefiting you?**

Providing me with the necessary information to make my job easier.

**Official Response from Danielle Roberts:**

> We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!  

  ### 40. FreightWaves SONAR - Solid Tool, Room For Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nick L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about SONAR?**

1) Ease of Use 2) Visualization of the TRAC Spot Graph 3) Ability to flip between flat rates and per mile rates

**What do you dislike about SONAR?**

1) Accuracy is a little off in my experience - rates can be significantly higher than projected by SONAR for some lanes 2) I wish the market data was a little more thorough / easier to read. I would love to be able to see more depth as it relates to capacity in the lane on a daily basis. 3) I would enjoy a 'tie in' feature where you could compare company lane history against the market history. Just more data to compare and leverage when making decisions

**What problems is SONAR solving and how is that benefiting you?**

Drive innovation
Create internal/operational efficiencies
Improve business process outcomes
Drive revenue growth
Enhance decision making

SONAR is very useful in helping me to determine rates for quotes and rates for load coverage. Helps me to spot opportunities for more freight savings / growth.

  ### 41. Rich in Data, High Quality, and Excellent Customer Success partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about SONAR?**

Easy to use interface for charting & research.  Excellent data definitions library to refine my organization's thinking about what it needs to make decisions.  SONAR Customer Success makes for an easy and fun onboarding, and is an excellent resource as I develop my competency.  Freightwaves news is a huge plus as well.  I use it multiple times a week, and it was very easy to implement being a SaaS platform.

**What do you dislike about SONAR?**

Nothing.  I really like the platform.  It does what it promises, and the text-based analysis that accompany being a Freightwaves customer are invaluable.

**What problems is SONAR solving and how is that benefiting you?**

Building the data competency in the organization, ease of visibility and build when researching new data.  SONAR benefits me because I don't have to search multiple places for industry data.  SONAR is solving the problem of me educating the company on the transportation economy.

  ### 42. Reliable Data and Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about SONAR?**

Great Customer Support. Great data available in Charts.

**What do you dislike about SONAR?**

It needs better forecasting tools. Currently there is no forecast available for Feefer freight

**What problems is SONAR solving and how is that benefiting you?**

They help us look for volume increase or decrease and look at current market spot and contract rates across the U.S.

**Official Response from Danielle Roberts:**

> Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

  ### 43. SONAR for everything Freight/economic related

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jacob B. | Logistics Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about SONAR?**

I enjoy the variety of data with the aesthetic to communicate decisions and predict direction.

**What do you dislike about SONAR?**

I do struggle quite a bit to make the insights we gather actionable to our colleagues in the trenches.

**What problems is SONAR solving and how is that benefiting you?**

It helps solve challenges our customers face by providing our company with macro insights to understand the root of an issue better.

  ### 44. Great data to streamline your pricing decisions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul R. | Branch Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about SONAR?**

The new interface is really user friendly. We love the market data with the maps to make the best business decisions along with rates the way you like to view them.

**What do you dislike about SONAR?**

I can't call it a downside because we haven't used the intermodal rating engine yet but I'd say that feature isn't one I would recommend just yet.

**What problems is SONAR solving and how is that benefiting you?**

Tender rejections are a great indicator of the market and how we price for the day as well as the future. The heat map of markets is very useful as well for planning.

  ### 45. Sonar, makes finding market information simple and easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about SONAR?**

What I like about Sonar is the ease of use.  Our rep Todd is always responsive and willing to assist with any projects we need Sonar's information for.   I also like the simplicity of entering the zip ranges.  The abiity to enter multiple zip's and upload is an added bonus.  I find myself using Sonar several times a week. Keep up the great work

**What do you dislike about SONAR?**

I wish it was easier to find Air rates and CO2 info for Air as well.

**What problems is SONAR solving and how is that benefiting you?**

Sonar is solving the problem of knowing  what the spot vs contracted market is doing and how it is trending.  I need the information for expedite contract I have and to confirm if I should switch from spot to contracted for certain highly used lanes.

  ### 46. Great Resource for Any Brokerage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassie G. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about SONAR?**

The data that is provided by Sonar is incredibly robust. You can spend hours analyzing freight trends in multiple equipment types and geographic regions.

**What do you dislike about SONAR?**

It took some time for my team to be comfortable with using the platform because it is so robust.

**What problems is SONAR solving and how is that benefiting you?**

Compared to other rate and data sources, Sonar is the most accurate as their collection of data is structured differently than others. We used to rely heavily on other resources and once we started using Sonar, that is our go to for freight trends.

  ### 47. FreightWaves Sonar: An excellent tool for transportation insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about SONAR?**

I’ve been using FreightWaves SONAR for a while now, and it’s been a game-changer for our transportation management. Being able to instantly pull up to date lane quotes as well as see historical insights helps us make decisions on the fly.  The interface is easy to use, and our rep Jarred is always available to provide his industry knowledge and help.

**What do you dislike about SONAR?**

There are some concerns with accuracy on shorter lanes.  Sometimes the given value is much lower than the actual rate.

**What problems is SONAR solving and how is that benefiting you?**

We mainly utilize Sonar to rate our lanes against the current market, as well as see if the spot quotes we're receiving are competitive.  On top of that, the market insights and weekly newsletter gives us a quick snapshot of transportation trends.

  ### 48. Vice President of Carrier Procurement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about SONAR?**

The volume and rejection index and tha authories leaving the market.

**What do you dislike about SONAR?**

When using the Market Dashboard, it would be helpful if you could type in a zipcode and hit enter if the first city is correct and it populates this city without having to use the mouse.  When tabbing to the destination, it would be nice if the current destination was auto highlighted so you could just type over what was in there.  This is nit picky but when running mulitple lanes per day this would significantly increase efficiency.

**What problems is SONAR solving and how is that benefiting you?**

SONAR is providing realtime data into the market, the volume and rejections, helping us better coach our operations team and helping us make better business decisions with prospective TMS clients.

  ### 49. Great tool and valuable insight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about SONAR?**

Ease of use, excellent features and great customer service.

**What do you dislike about SONAR?**

Nothing.  I have no complaints as the product fit my needs.

**What problems is SONAR solving and how is that benefiting you?**

Provides freight guidance.

**Official Response from Danielle Roberts:**

> Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

  ### 50. SONAR Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about SONAR?**

As a new user, SONAR is very helpful with Truckload and Ocean Freight Analytics. The dashboard allows you to map selected lanes and identify current pricing and trends.

**What do you dislike about SONAR?**

SONAR is very cumbersome and requires additional licenses to create an index.  The whole platform feels like we are being charged excessively for data that should be part of the package.  We will be exploring other platforms in the future; SONAR seems to be a bit of an enticement than a substitution.  We prefer to have all the costs transparent up front as to be charged excessively for minor costs.

**What problems is SONAR solving and how is that benefiting you?**

Truckload pricing


## SONAR Discussions
  - [What is SonarQube How does it work?](https://www.g2.com/discussions/what-is-sonarqube-how-does-it-work)
  - [Why is SonarQube used?](https://www.g2.com/discussions/why-is-sonarqube-used)
  - [What does sonar software do?](https://www.g2.com/discussions/what-does-sonar-software-do)
  - [Produce](https://www.g2.com/discussions/produce) - 1 upvote
  - [freight rates](https://www.g2.com/discussions/freight-rates) - 1 upvote

- [View SONAR pricing details and edition comparison](https://www.g2.com/products/sonar-2025-01-07/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+11%3A33%3A49+-0500&secure%5Bsession_id%5D=8c5f2260-dbfb-4cfb-968e-c4dc178d53fb&secure%5Btoken%5D=e1a8018e7c92700f3a940930cf9d2c345bd695425e7afcfc2476fd2a4836a3ef&format=llm_user)

## SONAR Features
**Analytics**
- Forecasting - Supply Chain Planning
- Data Collection - Supply Chain Planning
- Business Reporting - Supply Chain Planning

**Carrier Management**
- Evaluation
- Performance

**Logistics Intelligence Software**
- Predictive Analytics
- Dashboards
- Contract Optimization
- Data Entry

**Warehouse Management **
- Sales and Operations Planning - Supply Chain Planning

**Freight Modes**
- Definitions
- Pricing
- Selection

**Customer Management**
- Quotes

## Top SONAR Alternatives
  - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (865 reviews)
  - [Anaplan](https://www.g2.com/products/anaplan/reviews) - 4.6/5.0 (396 reviews)

