Givebutter Reviews & Product Details

It provides an easy way for our nonprofit to update our silent auction on the fly without sacrificing the user experience for bidders. Adding photos, descriptions, minimum bids & reserves help us take the guess-work out of an already super busy event! Review collected by and hosted on G2.com.

The check-out process felt a bit clunky for us in verifying item pickup/check-out. We may not be doing it in the most efficient way (not sure!), but we had so many silent auction items in various categories that we typed in the item name to pull it up and mark it as picked up (we had the auto-pay at bid win turned on, so payments were not a concern). However, we couldn't find an easy way to view items not picked up/fulfilled versus not bid on/won. This caused an issue where we packed up a couple items to ship back (they were on loan to us), and actually had to process a refund for the bidder when they reached out a couple days after the auction closed - losing quite a substantial amount raised for our organization. Review collected by and hosted on G2.com.

Givebutter is a solid, user-friendly platform that works really well for what we need. We use it for event ticketing, online silent auctions, and website donations, and it’s been reliable and easy to manage. It’s straightforward for both our team and our donors, which saves a lot of time during busy event seasons.

I also appreciate that it integrates seamlessly with Stripe, making payment processing simple and transparent. For a free tool, it offers a lot of flexibility without being overly complicated; everything works the way it should. Review collected by and hosted on G2.com.

Overall, Givebutter is a great free tool, but a few areas could be improved. The tip function can be confusing for donors, often making fees look higher than they are, which sometimes causes frustration unless we explain how to adjust it.

On the administrative side, the event management tools are somewhat limited. I was glad to see the new table seating feature added, but for larger events like galas, more robust planning and tracking options would make a big difference. Review collected by and hosted on G2.com.

As an organization dedicated to making a positive impact, choosing to partner with Givebutter has proven to be one of our most fulfilling decisions. Givebutter is more than just a donation platform; it serves as a powerful driver for meaningful change and deeper community involvement. Right from the beginning, the onboarding experience was smooth and efficient. In just a few minutes, we were able to set up a branded donation page that truly represented our mission and values. The platform’s customization features enabled us to preserve our unique identity while benefiting from its strong infrastructure. The analytics dashboard stands out as particularly valuable, allowing us to monitor donations in real time, gain insights into donor behavior, and enhance our campaigns using data-driven strategies. This high level of transparency has not only improved our internal reporting but also increased the trust our donors place in us. Review collected by and hosted on G2.com.

Although I have no major complaints, I find that the platform could be more helpful for newcomers. While everything functions smoothly once you get the hang of it, the initial experience might benefit from more proactive onboarding or contextual tips. This would make it easier for new users to get started and navigate the platform with confidence. Review collected by and hosted on G2.com.

The auction was relatively easy to run, it was fun to see folks bidding on items, and it worked out well. The option of giving a tip but no pressure to contribute helped me feel like contributing. It was user friendly, all of us who contributed to running this had no previous experience with an auction or a platform for offering items. Thanks! Review collected by and hosted on G2.com.

one person disputed their transaction, not because they didn't recognize their donation, but they were unhappy with the service they received. We were showing a negative balance, so that was confusing to me because it occurred 8 months after the auction was completed. it was very hard to find the "disputed transaction". I did reach out to customer service and they were helpful and explained everything. Without that, i would have no idea what was going on. Review collected by and hosted on G2.com.

At the Jacksonville Speech and Hearing Center, we host an annual fundraiser called FinFest. It is one of our signature events that brings in nearly 400 attendees and $200K in fundraising. Prior to Givebutter, we used Eventbrite to sell tickets, then Give Lively to secure sponsorships and pledges, then Greater Giving to manage our silent auction. It was a relief to find Givebutter that helped us eliminate these extra platforms, processes, and associated fees! We appreciate the ease of implementation with the onboarding team. We were so happy with the all-in-one solution that could manage our sponsorships, ticket sales, and silent auction and help us with our donor database and data hygiene. The customer support is an excellent feature as well and the reps are very responsive through the chat. Review collected by and hosted on G2.com.

One improvement that we would like to see is a more robust Givebutter mobile app for on the spot transactions and onsite event management and experience. Review collected by and hosted on G2.com.

The ease of which it was to create an auction and engage donors in our work. There were so many options for customizing our Silent Auction and the communication was seamless with donors to come back and participate once they were in the system.

I loved that the option was there for "fund a need" straight donations in addition to they typical silent auction offerings like minimum bid, maximum bid, reserve bid, etc.

Once we familiarized ourselves updating information was fairly easy in the auction side. Review collected by and hosted on G2.com.

At times we would have liked to edit small changes in a listing, but weren't able to once there was a bid on it. I understand why, but being able to make those changes would have been nice.

As we were setting up our peer to peer fundraising platforms there were some options we would have liked to incorporate, but they were not available (multiple types of ticket purchases).

As a user on the peer to peer side, the ability to adjust a few more things like photos would be nice. Review collected by and hosted on G2.com.

I really appreciate Givebutter’s intuitive and user-friendly platform, which made it easy for me to configure the website to meet our community fundraiser needs effectively. I loved that multiple team members could easily access and work on the fundraiser, enhancing our collaboration without any hassles. The platform's layout is simple and straightforward, allowing me to upload images, write descriptions, and format information hierarchically as desired, without any confusion or complexity. This ease of use and configurability significantly streamlines our efforts in managing and presenting our fundraising initiative beautifully. Moreover, its mobile-friendly nature is perfect for reaching our audience conveniently, aligning perfectly with our requirement for a free fundraising website to support our community project in San Francisco. I am truly impressed by how Givebutter made the daunting task of setting up an online fundraiser almost effortless, which is why it has become my preferred fundraising site. I highly recommend it for anyone needing to raise money for charitable donations, as it effectively blends efficiency with simplicity. Review collected by and hosted on G2.com.

It's mandatory to have one person or entity as the main fundraiser on Givebutter, which limits anonymity and prevents us from representing our team in our preferred way. We wanted to have our fundraising effort be anonymous without showing people's faces, but it required displaying an individual's face. This limitation doesn't effectively convey the collective effort of our team. I believe more flexibility in how the team is represented, perhaps by allowing multiple faces or none at all, would better represent the community aspect behind our fundraising initiatives. Not a deal breaker -- but less than ideal. Review collected by and hosted on G2.com.

I love the humor with all the butter puns in Givebutter; it's my favorite thing and never fails to make me smile. The ability to reply instantly to donations with a personalized email is incredibly valuable, as it allows me to thank donors personally and begin building a relationship with them by acknowledging their contributions and sharing personal touches, such as mentioning where we met. The picture option added to donor profiles is fantastic, as it helps the staff, including me, remember the names and faces of donors, so we can recognize them later and further connect with them during events. I appreciate the flexibility to add extra information to a donor's profile, which helps in enhancing the personalized connection by integrating social media links and more personal details. The transition to Givebutter for CRM has been smooth, particularly because it integrates well with other tools we use like Monday, QuickBooks, and Zapier, and offers affordable pricing that supports the growth of our nonprofit. The initial setup was very easy, and overall, I feel delighted with Givebutter, rating it a solid 10 in terms of recommendation to friends or colleagues. Review collected by and hosted on G2.com.

I would like to add even more things to individual profiles. I'd like to add documents to a profile, such as pictures of donors at events, scanned copies of checks, letters from them, or grant information to a corporation's profile. Review collected by and hosted on G2.com.

I find Givebutter to be incredibly easy to use, which is a major benefit for me. The platform’s intuitive design allows me to navigate and operate it without difficulty, significantly simplifying the process of setting up fundraising campaigns. I appreciate how straightforward the tech features are, making it accessible even for those who may not be tech-savvy. Starting with Givebutter was a breeze; I merely needed to create an account, and I was ready to go, which speaks volumes about its user-friendly setup process. It also effectively resolved my issue of collecting funds for my nonprofit, which has been a huge advantage. Overall, my experience with Givebutter has been overwhelmingly positive, and it stands out for its simplicity and efficiency. I would highly recommend it to others, as indicated by my willingness to recommend it with a perfect score of 10. Review collected by and hosted on G2.com.

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I like the ability of having all my donors, partners, contacts in one place. The ability to add financial donations from other sources (like cash or check) and to accept a variety of payments from ACH, credit card, PayPal, etc is also great for our clients. I appreciate that I can look at a donor or household and see how much they have given in the past and which promotions / fundraisers are most effective. And - if everything is in put correctly - GiveButter saves an enormous amount of time in January, as it can prepare my tax contribution letters in just a few minutes! Review collected by and hosted on G2.com.

Even with the training videos, I feel as if there is a lot of experimenting necessary to figure out how something works. For example, I didn't realize that there is a limit on how many text to give taglines we can have (only 3 for the free version) AND when I asked the chatbot for assistance, it just sent me in circles without an answer. Frustrating. Review collected by and hosted on G2.com.