--- title: Housecall Pro Reviews meta_title: 'Housecall Pro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 204 reviews by the users' company size, role or industry to find out how Housecall Pro works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 204 scale: '5' date_modified: '2026-06-24' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Housecall Pro Reviews **Vendor:** Housecall Pro **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 204 ## About Housecall Pro Housecall Pro is a comprehensive business solution designed specifically for home service professionals, providing a suite of innovative tools and features within an easy-to-use platform. Trusted by over 200k+ Pros, Housecall Pro aims to streamline operations for professionals in various home service industries, including plumbing, electrical work, landscaping, and cleaning services. This platform is accessible via both web and mobile applications, allowing users to manage their businesses efficiently from anywhere. The target audience for Housecall Pro includes small to medium-sized businesses in the home services sector that are looking to enhance their operational efficiency and increase revenue. The platform caters to a variety of use cases, such as automating marketing efforts to attract new customers, facilitating online booking, and managing job schedules. By integrating these functionalities, Housecall Pro empowers service professionals to focus more on their core work while effectively managing the business side of operations. Key features of Housecall Pro include automated marketing campaigns that help users reach potential clients, visually appealing proposal creation, and consumer financing options that enable businesses to secure larger jobs. The platform also supports online payment processing, allowing customers to pay via multiple methods, including credit cards, bank transfers, and mobile wallets. This flexibility not only enhances customer satisfaction but also accelerates cash flow for service providers. In addition to revenue growth and payment solutions, Housecall Pro offers robust job management capabilities. Users can automate routine tasks such as scheduling, dispatching, and invoicing, while also tracking leads and job progress through a comprehensive workflow management board. Real-time alerts enhance communication among team members and clients, ensuring everyone stays informed throughout the service process. Furthermore, the platform integrates seamlessly with third-party tools like QuickBooks, enabling users to sync data effortlessly and manage payroll and employee benefits. Housecall Pro also provides valuable insights through detailed analytics and reporting on key business metrics, allowing professionals to make informed decisions and scale their operations effectively. On average, users report a more than 35% increase in monthly revenue after their first year with Housecall Pro. Subscribers gain access to an online community where they can connect with other home service professionals, sharing insights and best practices. This collaborative environment fosters growth and learning, making Housecall Pro not just a tool, but a partner in business success. ## Housecall Pro Pros & Cons **What users like:** - Users find the **ease of use** of Housecall Pro invaluable, enhancing customer tracking and business management seamlessly. (25 reviews) - Users value the **responsive customer support** of Housecall Pro, enhancing their overall experience and business efficiency. (13 reviews) - Users value the **easy setup** of Housecall Pro, facilitating smooth onboarding and efficient management of their business. (13 reviews) - Users appreciate the **seamless integrations** of Housecall Pro, enhancing efficiency and simplifying business management. (11 reviews) - Users appreciate the **user-friendly interface** of Housecall Pro, making setup and daily operations seamless and efficient. (11 reviews) - Features (10 reviews) - Users value the **easy client communication** features of Housecall Pro, enhancing efficiency and user-friendliness significantly. (9 reviews) - Payment Processing (9 reviews) - Setup Ease (9 reviews) - Updates (9 reviews) **What users dislike:** - Users express concerns about **missing features** , particularly for employee scheduling and customization options affecting usability. (13 reviews) - Users find Housecall Pro **expensive** , especially for smaller businesses wanting to add more users and tools. (7 reviews) - Users feel that **improvement is needed** in Housecall Pro's development focus and consistency of reporting features. (6 reviews) - Users find the **limited customization options** of Housecall Pro restrict their ability to tailor the service to specific needs. (6 reviews) - Users feel Housecall Pro has **limited features** and customization options that fail to meet specific industry needs. (6 reviews) - Feature Limitations (5 reviews) - Scheduling Issues (4 reviews) - Users experience **technical issues** with Housecall Pro, including bugs and limitations affecting functionality and user experience. (4 reviews) - Bug Issues (3 reviews) - Customization Difficulties (3 reviews) ## Housecall Pro Reviews ### 1. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Housecall Pro?** the ease of using the system is what we like best **What do you dislike about Housecall Pro?** I wish there was easier ways to move through your calls as well as quick keys instead of having to go fully through everything. **What problems is Housecall Pro solving and how is that benefiting you?** communication ease for the techncians ### 2. Project Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Y. | Project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Housecall Pro?** scheduling and open communication with our team and customers **What do you dislike about Housecall Pro?** some times it can be hard to adjust or configure somethings on the app **What problems is Housecall Pro solving and how is that benefiting you?** cordinating and communicating with our team **Official Response from Ben Bosnic:** > Hi Michael, Thank you for highlighting the positive aspects of Housecall Pro, such as scheduling and open communication. We acknowledge that there may be difficulties in adjusting or configuring certain features within the app, and we're committed to enhancing the user interface for a smoother experience. Your input is valuable to us. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 3. Simple and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Connery O. | Construction Estimator, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Housecall Pro?** I love the ability to have a streamlined item **What do you dislike about Housecall Pro?** Nothing comes to mind of why I dislike Housecall Pro **What problems is Housecall Pro solving and how is that benefiting you?** Simplifying scheduing **Official Response from Ben Bosnic:** > Hi Connery, Thank you for the positive feedback! We strive to make Housecall Pro user-friendly and efficient for scheduling. We're thrilled to hear that it's working well for you. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 4. Could not be happier with this system **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Housecall Pro?** HCP has been awesome for us. It offers every aspect of what we needed at a fair investment amount. **What do you dislike about Housecall Pro?** Our only dislike on HCP is not being able to build options similar to how we did on a previous software but that's an us thing not an HCP issue **What problems is Housecall Pro solving and how is that benefiting you?** Online booking, excellent customer communication and review requests are all things we love. **Official Response from Ben Bosnic:** > Hi Thomas, Thank you for your feedback. We're glad to hear that Housecall Pro is helping you with online booking, customer communication, and review requests. We're committed to providing the tools you need to succeed in your business. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 5. Great and easy to use! Keeps me organized and farms reviews easily! **Rating:** 5.0/5.0 stars **Reviewed by:** Derek W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Housecall Pro?** Keeps me and my team organized! From the check lists to the job scheduling and estimates. It has made me a lot of money because of the follow up texts and the promos to leave a review after every job. It helps me be better at customer service! Great cost effective product! **What do you dislike about Housecall Pro?** I wish I could add more employees without a big jump in price. **What problems is Housecall Pro solving and how is that benefiting you?** Organization **Official Response from Ben Bosnic:** > Hi Derek, Thank you for sharing your positive experience with Housecall Pro! We're glad to hear that our features like checklists, job scheduling, and follow-up texts have helped you make more money and improve your customer service. We understand your feedback about adding more employees, and we'll keep that in mind as we continue to enhance our product. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 6. Great CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Housecall Pro?** Great scheduling with able to see by the hour, daily weekly and monthly. They have great reporting. They have lots of different options that helps you with your business. Good flat rate program, customer maintenance program, answering service, and so much more. **What do you dislike about Housecall Pro?** The reporting can be better, being able to still see in the history that a customer cancel a job **What problems is Housecall Pro solving and how is that benefiting you?** Offering maintenance plans to a customer, offering financing to our customer, able to track our employees hours and location, them being able to see the whole job and get payment from the customer. Also like how we can select what some field employees can see and do. ### 7. Very fast and accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Jade G. | Customer Service, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Housecall Pro?** It's new user friendly and accurate for making changes. **What do you dislike about Housecall Pro?** Sometimes when you don't refresh from time to time you won't see the changes. **What problems is Housecall Pro solving and how is that benefiting you?** This is a perfect crm, you can see all the past appointments by just searching their phone number and names which makes it easier to track. **Official Response from Ben Bosnic:** > Hi Jade, Thank you for your feedback! It's great to hear that Housecall Pro is helping you easily track past appointments and manage your customer relationships. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 8. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Housecall Pro?** Their customer service is A1, Polite and quick to answer any questions I have. **What do you dislike about Housecall Pro?** Sometime the wait time is a little long but they always get back to me so I'm ok with it **What problems is Housecall Pro solving and how is that benefiting you?** I have no problems **Official Response from Ben Bosnic:** > Hi Nick, Thank you for your feedback. We're glad to hear that you've had a positive experience with our customer service team. We understand the importance of quick and polite support, and we're constantly working to improve our response times to minimize any wait time. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 9. Wonderful transition to new program! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Housecall Pro?** I love that everything is easily done with one program. We can contact our clients and confirm appointments. We can text them photos, attach sales receipts, collect payments - all really user friendly!!! **What do you dislike about Housecall Pro?** I have not found anything to be upset about yet!! **What problems is Housecall Pro solving and how is that benefiting you?** This allows us to go digital with our service schedule - we are able to have everything in one spot! ### 10. Great DMS system for small on the go business **Rating:** 4.5/5.0 stars **Reviewed by:** cory a. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Housecall Pro?** The ease of making estimates, emailing them out, rolling them into invoices and getting paid all in one program. Customer support has been great. The mobile app works just a great to use and communicate with customers. I use this program everyday. **What do you dislike about Housecall Pro?** The parts and reseal tracker is nice, but it would be very helpful to be able to have inventory tracking built within the program **What problems is Housecall Pro solving and how is that benefiting you?** Billing, estimates, parts, saving customer information ### 11. It’s like having another employee **Rating:** 4.5/5.0 stars **Reviewed by:** Derek O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Housecall Pro?** Housecall pro helps keep my invoicing schedule and reports all in order. **What do you dislike about Housecall Pro?** Wish it would flag duplicate customers before allowing you to add new one. **What problems is Housecall Pro solving and how is that benefiting you?** Helping keep track of scheduling and customer history **Official Response from Ben Bosnic:** > Hi Derek, Thank you for the feedback. We're glad to hear that Housecall Pro is helping you keep your invoicing schedule and reports in order. We appreciate your feedback about flagging duplicate customers and will share it with our team for future improvements. We do currently have a feature that on the desktop will manage and merge customers [https://help.housecallpro.com/en/articles/8500499-manage-and-merge-duplicate-customers ] Or you can reach out to us with any ### 12. Flexible easy to use software but no customer focus **Rating:** 2.5/5.0 stars **Reviewed by:** Bill D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about Housecall Pro?** We have been using it for over one year now. Easy to use for the techs in the field and dispacthers; Flexible, and reasonably priced. **What do you dislike about Housecall Pro?** The management is non existent. They are always "in meetings, busy". No accountability. Any issues take forever to resolve. If any issues require developers to get involved, you can forget about it. Once signed up, you don't count anymore. They constanly add on (paid) features but they don't improve anything or fix existing software bugs. Customer support available but they can't resolve any issues above their basic knowledge. **What problems is Housecall Pro solving and how is that benefiting you?** Scheduling ### 13. Started Good, Gotten Better, Best for our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Rich F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Housecall Pro?** It brings everything together and makes a seemless road map for us. Customer support is quick, the number of features we have work, easy to use, ease of intergration, frequency of use is unlimited. **What do you dislike about Housecall Pro?** I like it, dislikes is only because someone doesn't understand the program or haven't made it work for them in there own way. **What problems is Housecall Pro solving and how is that benefiting you?** It has made billing much easier, job scheduling, keeping track of customers, and we went fully automated. ### 14. So far so good - still fairly new user **Rating:** 4.5/5.0 stars **Reviewed by:** Chris T. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Housecall Pro?** Flexibility as it combines my CRA, accounting and other softwares. **What do you dislike about Housecall Pro?** Some items didn't get transfered properly. **What problems is Housecall Pro solving and how is that benefiting you?** Automating processes for the business. **Official Response from Ben Bosnic:** > Hi Chris, We're glad to hear that you are enjoying the flexibility and integration capabilities of Housecall Pro. We apologize for any issues with items not transferring properly and would like to assist you with resolving this. Please reach out to proadvocate@housecallpro.com for further assistance. Hope to hear from you soon. Have a great day! ### 15. Easy to USA and our Customers enjoy it! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Housecall Pro?** They send the notifications ahead of time and all of our customers brag about that! **What do you dislike about Housecall Pro?** Learning the needed reports can get complicated. **What problems is Housecall Pro solving and how is that benefiting you?** It sends reminders so it keeps the calls down from our team. ### 16. We are new to Housecall Pro, but so far we are finding it a pretty good experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Housecall Pro?** There a a ton of useful features! I love the Intake forms! **What do you dislike about Housecall Pro?** The only downside I have found is that I can't color code Jobs, only Employees or Areas. If I had that capability, it would get 10 stars! **What problems is Housecall Pro solving and how is that benefiting you?** Contacting customers on our way to jobs. It saves time in the office now that the techs can text the customer when they are on their way! ### 17. An absolutly great way to opperate my business and absolutly great support. **Rating:** 5.0/5.0 stars **Reviewed by:** Derek Z. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Housecall Pro?** The ease of bringing all of our many different ways we used to opperated our business to one place. **What do you dislike about Housecall Pro?** So far the fact that we have to taxes but can only have one tax uesable. So we figured our way around that. **What problems is Housecall Pro solving and how is that benefiting you?** Bringing so many different apps and items together into one useable stop. **Official Response from Ben Bosnic:** > Hi Derek, Thank you for your positive feedback! We're glad to hear that Housecall Pro has made it easier for you to bring all aspects of your business operations into one place. We understand the importance of tax flexibility and will take your feedback into account as we continue to enhance our platform. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 18. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Housecall Pro?** I'm a one man show and housecall pro makes it incredibly easy to keep track of invoices, send estimates, keep track of customer info and history. Can't recommend it enough. **What do you dislike about Housecall Pro?** I wish I could create estimates on jobs and not make them separately **What problems is Housecall Pro solving and how is that benefiting you?** Keeping track of everything **Official Response from Ben Bosnic:** > Hi, Thank you for the positive feedback! We're glad to hear that Housecall Pro is helping you keep track of invoices, estimates, and customer information. We understand your suggestion about creating estimates on jobs and will share it with our team for future improvements. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day! ### 19. Great all-around app for home service providers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Housecall Pro?** Housecall Pro is one of the most versatile apps I use. I can put project/customer information in one place, while also keeping clients updated every step of the way. **What do you dislike about Housecall Pro?** I wish the phone feature was a little more user friendly. **What problems is Housecall Pro solving and how is that benefiting you?** It allows me to operate most of my back office from my cell phone. ### 20. Great product for tracking technicians and jobs for customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Housecall Pro?** Being able to manage day to day schedules for technicians. **What do you dislike about Housecall Pro?** It's lag time on the mobile app and it's inability to upload attachments while performing another task. **What problems is Housecall Pro solving and how is that benefiting you?** Tracking payments and invoicing for customers so I don't have to explain all the details at the end of the day. ### 21. Modern solutions for a modern world **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Housecall Pro?** Ease of use in everyday scheduling and invoicing. With the text and email reminders we have only had 3 no show clients in the last two years. **What do you dislike about Housecall Pro?** A lot of features are added regularly when they should perfect what they've already started on. **What problems is Housecall Pro solving and how is that benefiting you?** Tracking almost every facet of our service company. Offering higher level of service to our clients. **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear that you are enjoying the dispatch and scheduling! Curious to learn more about what features you are having issues with, we are always working to make the platform better in each and every aspect. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 22. User friendly and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Monica P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Housecall Pro?** Compared to other programs, it's extremely user-friendly. If you get stumped, you can reach out via the blue bubble, or there are plenty of tutorials to walk you through with step-by-step instructions. Most tutorials have photos, so you know what you're looking for and how to implement it. **What do you dislike about Housecall Pro?** The only downside I have found in using Housecall Pro is their phone app. When assigning a technician, it will send a message to the customer saying I'm the technician rather than the technician I gave the call to. **What problems is Housecall Pro solving and how is that benefiting you?** Honestly, it helps in every aspect of my job. There are many features available. We use it to keep your customer's information, schedule jobs, communicate with technicians and customers, pricing, billing, take various payments, send invoices and create estimates. The list goes on and on. **Official Response from Ben Bosnic:** > Thanks for the review here! Glad Housecall pro is easy to use for you! You can actually adjust the messaging in the settings page to alter what the customer will receive. The initial message will include the tech who was assigned to the job when it was first created, but the customer will get an updated message if it changes. If you want you can remove that all together as well. Feel free to reach out to proadvocate@housecallpro.com if you have any more feedback. Thanks again and have a great day! ### 23. Production management **Rating:** 3.0/5.0 stars **Reviewed by:** Marisa F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Housecall Pro?** I like that HCP has many available integrations and an open API. This is useful since the program lacks some features. **What do you dislike about Housecall Pro?** The CRM aspect of HCP is not very robust. **What problems is Housecall Pro solving and how is that benefiting you?** HCP provides easy access for field techs to have access via mobile app. The schedule feature works as it should. The client texting also works well. Our type of service does not require submitting estimates, so those features sit idle. ### 24. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** scott a. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Housecall Pro?** Great customer service. I also find the software very easy to use for my office staff and my employees in the field. Of course, we have some growing pains as we have been with software company for several years now, But they have always been great about getting any problem we have corrected with in a timely manor. **What do you dislike about Housecall Pro?** So the problems I have had would be with the Maintenance program feature which is a bit clumsy at the time but have grown leaps and bounds from when the maintenance side started. **What problems is Housecall Pro solving and how is that benefiting you?** We have found that the new phone system Housecall pro has rolled out would be great for my company. But until it can transfer calls it won't work for my company. Also found when maintenance agreement programs where updated to text and email customers have been a great improvement for my company and the customer who have to use this feature. **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear the updates to Service Plans have been a win for you! We did update our Voice feature recently which allows for more sophisticated call routing. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 25. Shop all your options s **Rating:** 1.0/5.0 stars **Reviewed by:** Robert S. | Founder & President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Housecall Pro?** Not much about the like anymore about this software. No contract. That's it. **What do you dislike about Housecall Pro?** Pretty much everything. I feel this company is in a race to offer quantity over quality. The software can be difficult to find a good ground of workflow. The way function is setup can become easily confusing to both office and field staff. Many functions that should have been built out in the beginning are missing but told its In the road map as everything in. Features a re limited in function. Payfor basic functions + add-ons. Is beginning to get a heavy feeling g of its competitor, which isn't a good thing. This is the 2nd time I used this software being told things were much better and getting better was not a true statement. The good thing is their is no contracts so you can leave anytime with the daunting task of setting up and migrating to a new software. Overall for a company who is serious about their business and a smooth operation, maybe a company with stellar support (signed up for new product with hcp and it hasn't worked since ce it was turned on but hcp is "working" on it) your never going to find it from my experience. **What problems is Housecall Pro solving and how is that benefiting you?** They are simply solving the same issues other crms solve while creating g other challenges to fill the prior challanges **Official Response from Ben Bosnic:** > Hello! Would like to dive into the issues you had a bit more. Can you email me at proadvocate@housecallpro.com. Curious which feature you are having issue with. More than happy to help where we can to get you to success! ### 26. Works Well **Rating:** 4.0/5.0 stars **Reviewed by:** David C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Housecall Pro?** This program works great for a new business and meets most of my needs. There are things I would change for commercial hvac applications but I don't regret my decision. **What do you dislike about Housecall Pro?** I would like to be able to modify the list for property profiles for customers. I would like to be able to toggle viewing of invoices when your in front of the customer getting a signature. I would also like to be able to have checklists per system to record what is found per unit. I would like to also see a spot to save company documents like llc and w9 paperwork that can be accessed and emailed from the app directly. **What problems is Housecall Pro solving and how is that benefiting you?** It helps keep up with my business health and jobs all on the dash board. It also makes it easy for customers to contact you through sms and estimates and proposals are done well for specific customers. **Official Response from Ben Bosnic:** > Thanks for the review David! You are able to attached images to the customer profile for tracking. Curious what we can do to make the property profile better. Can you email me at proadvocate@housecallpro.com so we can coordinate a call? Hope to hear from you soon! ### 27. Best investment I’ve ever made! **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Housecall Pro?** This software has made it so easy to schedule and track work and money. No more lost service tickets and forgotten billing. I can't say enough about how much easier this has made my life. We are a small company and I run the office on my own. This allows me to do things on the fly. Very useful. **What do you dislike about Housecall Pro?** Still learning some of the capabilities of the software. It's been a little difficult to manage service agreements but just due to getting know the software I think. **What problems is Housecall Pro solving and how is that benefiting you?** Billing and scheduling. Call backs **Official Response from Ben Bosnic:** > Thanks so much for the review! Happy to hear its helped you keep things organized. If you need some help with service plans, check out our help center for some great step by step guides and video tutorials. If you have any other feedback, feel free to reach out via proadvocate@housecallpro.com! Have a great day! ### 28. Brought old business into a streamline opportunity of learning **Rating:** 4.0/5.0 stars **Reviewed by:** Lakewood O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Housecall Pro?** I like that each platform from scheduling to dispatching, inbound/outbound calls, reporting, Pipeline, customer base, Price book, and down to a Dash Board, is laid out for everyone to see. **What do you dislike about Housecall Pro?** The sudden visual changes in the program, so of us have low vision disabilities and this can affect are eyesight. I understand wanting to make changes to be more efficient, but one slight change in the field or in the office can truly cause **What problems is Housecall Pro solving and how is that benefiting you?** Housecall Pro helps keep our business in one app. It makes it portable via phone, laptop or tablet, which makes it helpful for our company with the office and technicians to reach customers to make appointments and take payments quickly. **Official Response from Ben Bosnic:** > Hello! Thanks for taking the time to leave a review here. Sorry to hear that some of the visual updates have caused problems. We are always working to make the app easier to use for everyone. Feel free to reach out to me via email at proadvocate@housecallpro.com if you have any other feedback! ### 29. Streamlined dispatching, invoicing and reviews in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Direct Distributor and Multi Level Marketing Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Housecall Pro?** Ease of asking for reviews, receiving reviews; communication and training from HouseCall Pro and they ask for Customer feedback; ease of dispatching; financing options. **What do you dislike about Housecall Pro?** Would like it easier to look at the day or week of jobs and know who was on it once completed. If the job is a bill out, and no amount is entered to start, once it is finished there is no way to track that it was actually billed out. **What problems is Housecall Pro solving and how is that benefiting you?** Asking for and receiving Google reviews. We were sending out an email to every customer and asking for reviews but hardly getting any. Now we get a bunch because a link goes right to the customer's phone. Also financing options that I, as the merchant, doesn't have to pay for to offer. **Official Response from Ben Bosnic:** > Hey Jennifer! We have an update coming in an alpha that might help here. Can you send me an email at proadvocate@housecallpro.com to see if its a good fit for you? Love to see the benefits you have had from our reviews feature! ### 30. Housecall Pro has been a great help in making our business more streamlined **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Housecall Pro?** The most useful things about Housecall Pro are definitely the scheduling feature, the messaging feature to customers and the expense cards. The messaging feature, I would have to say, is #1. Customers love getting text messages saying we are on our way and finished. **What do you dislike about Housecall Pro?** I wouldn't say there are downsides, just features I wish they had. I wish there were multi-day job scheduling because that would be a great help. I would also like to be able to switch the time clock to decimal for a more straightforward payroll application. **What problems is Housecall Pro solving and how is that benefiting you?** It has helped us solve many problems that we had with the last program we were using. The sales tracking has helped us tremendously with seeing the visuals on the dash. It has also sloved our guys on the field being more interactive with their app and uploading the information we need. **Official Response from Ben Bosnic:** > Hello! Great to hear that the customer communication is a big win! We often get feedback from our pros and their customers about this! We are working on a solution for multi-day jobs, outside of using segments, so should be seeing some updates in the future there! Thanks for the payroll feedback as well, are you using the Gusto integration? Feel free to send me an email at proadvocate@housecallpro.com if you have any other feedback! Thanks and have a great day! ### 31. It has streamlined a lot of things for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Housecall Pro?** I love that you can text/email the invoice to your customers. This has helped us get paid faster and also allows the customer to pay from the comfort of their home! **What do you dislike about Housecall Pro?** One thing I don't like about HCP, is that there are some features that are not customizable. We work in a very specialized field and being able to customize more aspects of the system would be great! **What problems is Housecall Pro solving and how is that benefiting you?** HCP allows me to dispatch the jobs efficiently to my techs. This makes my scheduling a breeze and also allows my techs to know what jobs they have before the day gets here! **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear that you are enjoying the dispatch and scheduling! Curious to learn more about what areas you would need more customizable. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 32. Misleading and deceptive business tactics **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2023 **What do you like best about Housecall Pro?** I left Jobber because of HCP's sales pipeline. It's a great feature **What do you dislike about Housecall Pro?** I was misled during signup, then when I found out, they strung me along for weeks saying they had a solution to my problem, till finally I found out there was no solution. Left my previous software and migrated all my data here for nothing. Learned a whole new software for nothing. Be careful when considering HCP. They will tell you anything to get you signed up and the same when you try to cancel. **What problems is Housecall Pro solving and how is that benefiting you?** The created more problems. **Official Response from Ben Bosnic:** > Hello! Sorry that you are experiencing this, I would love to gather a little more information. Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon, We are always working to make things better for our pros to help them grow and manage their business. ### 33. This software is very user friendly and easier to implement than others. **Rating:** 4.0/5.0 stars **Reviewed by:** Drew B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Housecall Pro?** I like userfriendliness of the aplication. I also like that Housecall Pro is proactively listening and making updates to their software. **What do you dislike about Housecall Pro?** It doesn't have everything that we need. **What problems is Housecall Pro solving and how is that benefiting you?** Housecall Pro is allowing us to have a better customer presentation. **Official Response from Ben Bosnic:** > Hello Drew! Glad to see that Housecall Pro is user friendly and helping how you provide information to your customers! Curious to learn more about what is missing when you say "doesn't have everything we need". Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon! ### 34. This software is SUPER helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Otis B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Housecall Pro?** I like the weekly calendar view, where I can see ALL the jobs for the week. I can see their status and who was dispatched to the job. I can also go back to prior weeks, and see what we did. **What do you dislike about Housecall Pro?** I don't like the Dashboard on the phone app. I wish I were able to decide what info showed up there. **What problems is Housecall Pro solving and how is that benefiting you?** HCP allows us to manage the MANY customers, and locations that we work with, daily. We have a lot of customers, and we perform services for many of them repetitively. **Official Response from Ben Bosnic:** > Thanks so much for the review! Great to see its helping you manage your business and statues of your jobs! Great feedback there on the mobile app! Feel free to email me at proadvocate@housecallpro.com if you have any additional feedback or questions. Have a great day! ### 35. Great for window cleaning business! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Housecall Pro?** Up to date notifications sent to our clients **What do you dislike about Housecall Pro?** At the moment, I find it hard to book jobs on mobile devices. **What problems is Housecall Pro solving and how is that benefiting you?** We used to use Google Calendar to book our jobs, but now Housecall Pro makes everything much easier, and we receive more reviews. **Official Response from Ben Bosnic:** > Thanks for the review here! Glad Housecall pro is making it easier to keep your clients up to date! Curious to hear more on the painpoint booking jobs in the mobile app. Feel free to reach out to proadvocate@housecallpro.com if you have any more feedback. Thanks again and have a great day! ### 36. Housecall has been great for our small HVAC business. **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Housecall Pro?** Ease of use. Very user friendly for scheduling, dispatch, receiving payments, and sending proposals. **What do you dislike about Housecall Pro?** Hard to get a live person on the phone for support but the live chat is pretty responsive. **What problems is Housecall Pro solving and how is that benefiting you?** organized schedule and maintenance program **Official Response from Ben Bosnic:** > Thanks so much for the review! Glad to hear its been easy to use and helped with scheduling! In addition to our live chat, we do have an inbound support line at 858-842-5746! If those channels are not able to help, feel free to email me at proadvocate@housecallpro.com as well. Have a great day! ### 37. Customer service is very good, the user interface is fairly easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Randy H. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Housecall Pro?** customer service is very good and help with problems., The online library of Q&A is good **What do you dislike about Housecall Pro?** how it always opens up a new tab for each page you work on **What problems is Housecall Pro solving and how is that benefiting you?** keeping track of multiple jobs at once **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear that you are enjoying the help center, lots of great content there! We did release this to help pros who are trying to look at multiple jobs at the same time, but I can understand how it could be cumbersome with all the tabs. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 38. Great growing program **Rating:** 4.0/5.0 stars **Reviewed by:** Shaina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Housecall Pro?** Housecall Pro is constantly updating the software for better ease of use. They actually take customers' feedback into consideration. many other programs integrate pretty seamlessly with HCP. **What do you dislike about Housecall Pro?** HCP has various glitches that haven't quite been smoothed out yet. **What problems is Housecall Pro solving and how is that benefiting you?** collecting payments on the spot, scheduling, follow-up, and GPS locations of vehicles. **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear its helping you dispatch and schedule! Curious about the glitches you are experiencing, feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 39. Multiple years of satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Dan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Housecall Pro?** This is a very easy program for scheduling invoicing and estimating. Super customer service, constantly upgrading and updating tools for our use **What do you dislike about Housecall Pro?** Completely satisfied I have nothing bad to say **What problems is Housecall Pro solving and how is that benefiting you?** Proposals, invoicing, receipt of payment transferred to QuickBooks, scheduling and keeping track of customers and their equipment installed on site **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear the updates are working for you! Relentless innovation is one of our core values, so always looking to improve! If you do have some feedback, feel free to send me an email to proadvocate@housecallpro.com so me and my team can assist here. Thanks again and have a great day! ### 40. The best CRM I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Mason B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Housecall Pro?** The most helpful feature to me is the scheduling feature **What do you dislike about Housecall Pro?** I dislike not having the ability to delete multiple jobs at once **What problems is Housecall Pro solving and how is that benefiting you?** Having a streamline process and place to keep all my customers **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear that you are enjoying the scheduling function. Thanks for the feedback around deleting multiple jobs at once, at this time it is not a function we have, but we are always looking to grow and be better! Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 41. friendly, but decieving **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Housecall Pro?** a great software that can help any business, their business tactics and deceptive practices are in question though. **What do you dislike about Housecall Pro?** The sales team is trained to push and shove you into a corner and charge you whatever and as much as they can. when it comes to cancellations they do whatever is best within their favor and not the users. THEY SAY THEY CARE ABOUT SMALL BUISNESS BUT THEY JUST CARE ABOUT THEIR POCKETS. **What problems is Housecall Pro solving and how is that benefiting you?** doesnt solve any problems , there are better companies that you can use like workiz, dispatch, and servicetitan **Official Response from Ben Bosnic:** > Hello! So sorry to hear about these issues you had. Our goal is to champion our pros to success, helping them manage and grow their business. I would appreciate being able to investigate your experience further. Could you email me at proadvocate@housecallpro.com with your company name, login email, and best phone number? Hope to hear from you soon! ### 42. It is very helpful to schedule, invoice and collect money from our jobs **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Housecall Pro?** Its ease of use and the many features that it has and continues to add every so often **What do you dislike about Housecall Pro?** Sometimes it fails to contact correctly with our QB business accounting program **What problems is Housecall Pro solving and how is that benefiting you?** The complicated issue of coordinating technicians jobs Also the ease of convenient payment **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear its helping you manage your techs and take payments! Curious to learn more about the Quickbooks issues you are running into. Feel free to send me an email to proadvocate@housecallpro.com so me and my team can assist here. Thanks again and have a great day! ### 43. Intuitive and easy **Rating:** 5.0/5.0 stars **Reviewed by:** K L. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Housecall Pro?** The platform is intuitive, the technical support is beneficial and competent, and this CRM added value on several levels. I love the part where customers can leave a review after each job is done, which is forwarded to Facebook and the website. **What do you dislike about Housecall Pro?** This platform would be better if it also partnered with Nextdoor, an app widely used in cleaning services that can capture new customers, such as handyman, plumbers and others. **What problems is Housecall Pro solving and how is that benefiting you?** Time **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear its helping you save time! Thanks for the feedback around an integration with Nextdoor, have you looked into some Zapier webhooks? Depending on what you are trying to do, those can be helpful. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback. Thanks again and have a great day! ### 44. We love HCP to keep our business running! **Rating:** 5.0/5.0 stars **Reviewed by:** Dusty S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Housecall Pro?** The scheduling application and invoicing application all in one is great! **What do you dislike about Housecall Pro?** The blue chat bubble. Sometimes I just need to talk to someone. **What problems is Housecall Pro solving and how is that benefiting you?** HCP sends on the way text that is so helpful.They also send reminder invoices. **Official Response from Ben Bosnic:** > Thanks for the review! Happy to see that the customer communication and auto invoicing features are working for you! Regarding our support, our chat bubble is the fastest place to get support BUT we do have an inbound support number at 858-842-5746 that you can call. If you have any other feedback, feel free to reach out via proadvocate@housecallpro.com as well. Have a great day! ### 45. Using platform for 2 years w/ persistent problems that are unaddressed by support + customer success **Rating:** 0.0/5.0 stars **Reviewed by:** Dean S. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Housecall Pro?** It computerized a lot of our processes. Dashboard is pretty helpful. Job history is helpful, as well. **What do you dislike about Housecall Pro?** There are so many things that they do wrong. Photos: take forever to upload on jobs; they can't be uploaded in the background, causing the whole screen and app to be locked until they're finished. Customer Profiles (app): for some reason, you can't copy and paste any information on a customer profile. Examples: can't copy and paste a customers' phone number. Can't copy a customer address to put into a navigation app (for some reason when waze is selected as the navigation app, it doesn't send the correct address to waze, so i have to manually type in the address each time i want to go to a customers address). Calendar: A lot of our jobs occur overnight, and the calendar is not suited for this. The entirety of the screen is blocked by these jobs and we can't see the rest of the schedule, making the calendar unusable. We've brought it up to support multiple times and the only "solutions" they have are to use a google or ical calendar in place of it or to create segments for each job, adding more work and confusions for our techs and customers. It's been well over a year since we originally brought it up and they still don't have any other solution, nor do they have any plans to fix it. For a platform that costs thousands of dollars a year, and a main feature is scheduling and the calendar isn't usable, you would think they would work to provide a real solution. Customer Success: I've spoken with multiple people from customer success who assured me they would look into it and find a real solution, but they never get back to you or return calls. **What problems is Housecall Pro solving and how is that benefiting you?** Having all the customers online with communication systems is helpful, but in the end housecall causes a lot of problems too. ### 46. Best CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Housecall Pro?** Lots of useful features, on my way, text notifications **What do you dislike about Housecall Pro?** Don't like it not loading the schedule properly on mobile **What problems is Housecall Pro solving and how is that benefiting you?** It helps me organize customer information and keep the schedule on track **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear that you are enjoying the customer notifications. We are releasing an iOS update with scheduling soon which should help with visibility on the schedule in mobile. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 47. Best program **Rating:** 5.0/5.0 stars **Reviewed by:** Anton M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Housecall Pro?** Super easy to work with. Our techs really like the app **What do you dislike about Housecall Pro?** Sometime when we contact support. They are not able to help us. **What problems is Housecall Pro solving and how is that benefiting you?** scheduling is easy and sending the calls to the techs is efficient. **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear its helping you dispatch! Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback and how we can help. Thanks again and have a great day! ### 48. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Housecall Pro?** Always available for advice and help with site. **What do you dislike about Housecall Pro?** Features are different on iphone and android/google phones. **What problems is Housecall Pro solving and how is that benefiting you?** Scheduleing and orgnaizing **Official Response from Ben Bosnic:** > Thanks for the review! Glad to hear its helping you dispatch! Thanks for the feedback around the apps being different on iOS and Android, we do our best to have them be as consistent as possible. Feel free to send me an email to proadvocate@housecallpro.com if you have any other feedback. Thanks again and have a great day! ### 49. Best CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2022 **What do you like best about Housecall Pro?** I liked everything about housecall pro.I liked that it communicated with quickbooks and scheduling was easier and had everything all in one to make our company work better and faster. **What do you dislike about Housecall Pro?** They had everything a company normal had to pay separate for. It was an all in one CRM and made our company work more efficiently than it ever did. It even works with quickbooks. **Recommendations to others considering Housecall Pro:** I would use anyone but them. It helps with dispatching, customer database, reviews, invoices, estimates, billing the customer and running their credit card and getting same day deposit, texting customer when in route, communicating with quickbooks, allow certain users to have certain access and load job info and pictures. It does more but it doesn't charge a bunch of money to add users like other cRMs. **What problems is Housecall Pro solving and how is that benefiting you?** I can communicate with customers easier and have every conversation on record, than credit cards for same day deposit, create invoices, estimates and keep pictures or anything about the customer was stored all together. **Official Response from Justin Baugh:** > Hi Emily H., thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you’re open to discussing further, please send us an email at proadvocate@housecallpro.com - Thank you again. ### 50. Housecall is all in 1 **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2022 **What do you like best about Housecall Pro?** I like that it's an all in 1 system for our growing company. From scheduling, to invoices, estimates, credit card swiping, quick books compatible and easy to use and dispatch along with saving all customer info and all communications between employees to employees and to customer. **What do you dislike about Housecall Pro?** That I can't deosit in 1 deposit more than $9,999 and if I do it takes a couple days to drposit. **Recommendations to others considering Housecall Pro:** It is an all in one system and App. Great for plumbing, A/C, electrical , and wi own and Door installation and all service providers. **What problems is Housecall Pro solving and how is that benefiting you?** we can text customer that we are in route, bill invoice, send estimates and color coat out schedule. Allow out drivers to leave notes and pictures about the job. Save all communication of customer Nd their calls and voicemail and workers and office. Accept payment and review upon completion. Easy to use. **Official Response from Justin Baugh:** > Hi Emily, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you’re open to discussing further, please send us an email at proadvocate@housecallpro.com - Thank you again. ## Housecall Pro Discussions - [How much does Housecall pro cost?](https://www.g2.com/discussions/how-much-does-housecall-pro-cost) - 1 comment - [Is Housecall Pro safe?](https://www.g2.com/discussions/is-housecall-pro-safe) - 1 comment - [View Housecall Pro pricing details and edition comparison](https://www.g2.com/products/housecall-pro/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-26+12%3A59%3A07+-0500&secure%5Bsession_id%5D=4c73b19c-2639-4c66-99b6-711c98b11aaa&secure%5Btoken%5D=9082d79bd6b81102addf6ac6e5acdc41d0f75a234fe5d033285fdd754319a531&format=llm_user) ## Housecall Pro Integrations - [CallRail](https://www.g2.com/products/callrail/reviews) - [CompanyCam](https://www.g2.com/products/companycam/reviews) - [Emitrr](https://www.g2.com/products/emitrr/reviews) - [Fundbox](https://www.g2.com/products/fundbox/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [NiceJob](https://www.g2.com/products/nicejob/reviews) - [Ply](https://www.g2.com/products/ply-ply/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Thumbtack](https://www.g2.com/products/thumbtack/reviews) - [Wisetack](https://www.g2.com/products/wisetack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Housecall Pro Features **Collection** - Authentification - Review Forms - Personalization - Engagement - Community Q&A **Operations** - Business Operations **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Generative AI** - AI Text Summarization **Before the Job** - Calendar - Dispatch - Roles - Booking **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Resource Management** - Field Service Management - Contractor Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Personalization** - Branding - Links **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Administration** - Insights - Content **Integrations** - Website Integration - Payment Acceptance - Communication **Display Options** - Widgets - Integration & APIs - Marketing **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Generative AI** - AI Text Generation **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Housecall Pro Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (362 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews)