Housecall Pro Reviews & Product Details

I use Housecall Pro for running my business, and it makes things easier. I've been using it for about three years, and I like it a lot. I appreciate their Facebook page where I can quickly get help and feedback from other users and developers without having to wait on a phone call. I like their support, it's pretty cool. They're always coming out with new products, which I enjoy trying out. The setup was pretty simple, and once I got the hang of it, it was easy to use. I give it a 10 out of 10, and I like the fact that it focuses my Google and Facebook reviews. Review collected by and hosted on G2.com.

I had an issue with invoicing on Housecall Pro where sometimes all the invoices wouldn't show up month to month. But that's been recently fixed on the application. Review collected by and hosted on G2.com.

I love the service contract feature in Housecall Pro and the on the way feature, which is great for us. I also love that it works with Force fleets and helps in tracking our vans. There are so many great features that make things easier for us and our customers, like collecting payments every month and reminding them when they need to schedule. These features take a lot off our customer's experience person's responsibilities every day. Additionally, Housecall Pro was super easy to set up and is easy to learn, making it simple to integrate new employees. Review collected by and hosted on G2.com.

I would love to see a map when I'm scheduling where my jobs are so I can schedule jobs closer to each other. For efficiency with our guys. So they're not going thirty minutes away and then coming back to the same town. And that not to be an add on from a different company. I would like Housecall Pro to have that as an included feature to make scheduling easier. Review collected by and hosted on G2.com.

Ease of use. It has most of the features that we need for a reasonable price Review collected by and hosted on G2.com.

Sometimes the menus are not as intuitive as I would like. I just booked someone the other day to the wrong address on mobile because there was not indication that there were two addresses associated with the account in the mobile app. One was displayed on her profile, which is the one I confirmed with her. The other auto selected when I actually booked the appointment. This was not caught until after the appointment window. Review collected by and hosted on G2.com.

Real automation without a complicated learning curve. It is possible to schedule appointment reminders, automatic charges, and follow-ups without needing to be a software expert. It is ideal for technicians or business owners seeking efficiency without complications. The mobile app is powerful and well-designed: technicians can check routes, take photos, charge, and close jobs directly from their phone. Additionally, it works even offline, which is very useful in areas with poor signal. The flow is complete, from quotation to payment. You can send a quote, convert it into a job, invoice, and collect payment, all within the same process, which helps reduce errors and speeds up the sales cycle. If you use formal accounting, the integration with QuickBooks Online is seamless. You can also accept card payments directly from the app or via a link. Review collected by and hosted on G2.com.

The interface is available only in English and does not have an official translation into Spanish. This can be an obstacle for technicians or operational staff who do not have a good command of the language, thus hindering its adoption. Review collected by and hosted on G2.com.

I like how Housecall Pro helps me keep track of my customers and their invoices, which is invaluable for someone who's been in the business for over 25 years. I also appreciate that they're always expanding their services and have integrated email and text marketing along with review services and payment processing in one place, making it convenient. The initial setup was so easy. Overall, Housecall Pro is truly invaluable to me and my customers. Review collected by and hosted on G2.com.

I'm not really thrilled with all of the calls from different departments trying to get me to add on services that I would add if I could use the service. Review collected by and hosted on G2.com.

It is very user-friendly. This makes it easy to onboard new employees and have a quick turnaround after hiring. Review collected by and hosted on G2.com.

In my opinion, the product attempts to cater to too many different industries without offering enough specialized features for each. I also find that it lacks sufficient customization options. Review collected by and hosted on G2.com.

We use it and it’s pretty good. There’s occasionally some glitches that we have to work out (billing stuff like dates get messed up). Overall though it has vastly improved the estimating & billing side of the business. For me, we were using just quickbooks and various lists so anything would have been an improvement. But it does seem like they are constantly improving the program. Review collected by and hosted on G2.com.

I wish it were free buf i do think its worth the price Review collected by and hosted on G2.com.

The additional marketing services and website services have been valuable to us. Review collected by and hosted on G2.com.

Better integration with Gusto would be helpful. Review collected by and hosted on G2.com.

Easy to use and access. Daily use is good. Review collected by and hosted on G2.com.

There are regularly issues with the line, sometimes we can't hear or we can't put on hold. Review collected by and hosted on G2.com.

I like that Housecall Pro is user friendly and customer friendly. The integration works really nicely, especially for billing, scheduling for customers, and payroll. We also get lots of compliments from our customers about the Housecall Pro system. The setup was super easy, and the instructions are really good. Review collected by and hosted on G2.com.

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