MightyCall

4.2
(5)

MightyCall is a all-in-one virtual phone solution for small and medium business owners.

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Showing 5 MightyCall reviews
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MightyCall review by User
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"Great call quality"

What do you like best?

Great call quality, prompt and helpful customer service, easy menu/tree setup.

What do you dislike?

Sometimes the calls don't ring through to my phone, but I believe that's due to poor cell coverage and not the MightyCall app. The MightyCall team has been great about helping troubleshoot and change things in my account for me to make my service perfect.

Recommendations to others considering the product

I haven't found a VOIP service that could beat MightyCall on call quality, features, and support for the price.

What business problems are you solving with the product? What benefits have you realized?

Thanks to MightyCall, I have a portable, reliable, and inexpensive phone number for my business! Since we are a smaller business, I don't have to use the call/task assignment feature except when reminding myself to follow up on something, but they have really thought of everything when it comes to managing call workflows.

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MightyCall review by Administrator
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"Overall Great"

What do you like best?

Switched over from Google Voice to Might call mainly for the call flow capabilities but found the additional features extremely useful. Call Recording and Team Management both come in extremely handy. Well worth the price vs google voice.

What do you dislike?

International Calls could be cheaper. I was also without a phone number for about 3 hours when we initially got set up due to some error on their end. It was not a major issue because we had not ported our main number but it could have a horrible experience if we had.

Recommendations to others considering the product

We like it.

What business problems are you solving with the product? What benefits have you realized?

Professional Telephone service, best value per $ we found.

What VoIP solution do you use?

Thanks for letting us know!
MightyCall review by Billy H.
Billy H.
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"Virtual PBX system targeted at small businesses"

What do you like best?

Mightycall is a product I have recommended to many businesses in the Seattle area. As a smaller company they benefit from agility that comes with being able to adapt to their customers needs as well as always being there to help on a 1 on 1 level. They have a host of different features that they're always adding to:

- Call fowarding and routing

- Professional sounding call center greetings

- Click-to-Call website phone numbers for those on mobile

- Great price with a free trial

What do you dislike?

Mightycall definitely has a lot to like, but at the same time I've not been the biggest supporter of the constant feature updates and price hikes. Originally you could have a free account indefinitely, but now it's only a 14 day trial. Same thing applies to the basic plan, which is now $20. Don't get me wrong, it's still significantly cheaper than most of the competition, but no one is a fan of price increases

What business problems are you solving with the product? What benefits have you realized?

Mightycall acts as a full support, sales, and communication center for a business. It's great that at such a small price point (I don't even need to buy PBX systems as they work off my phone and desktop) I'm able to address so many issues.

MightyCall review by User in International Affairs
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"Not the best, but usually works"

What do you like best?

It’s simple to use and it’s easy to keep track of where calls go and how many have been made and received.

What do you dislike?

We’ve had issues with the call quality. There’s been glitching and cutting out and the company has been having problems on their end that make our call quality worse.

What business problems are you solving with the product? What benefits have you realized?

It’s easier to manage call flow and ensure that people get through to the right people

MightyCall review by User
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"Worked well. "

What do you like best?

Easy to configure. Able to pick from a variety of number.

What do you dislike?

Not too much. Customer support was sometimes DIY but usually able to track down what was needed

Recommendations to others considering the product

n/a

What business problems are you solving with the product? What benefits have you realized?

Ability to use various local numbers and routing.

Kate from G2

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