MightyCall Reviews & Product Details

Helpful team to set up and get initial call routing and automated attendant set up.

Haven't integrated it with other software as of yet.

Initial connection and setup easy, porting number off TMobile to Mightycall easy and quicker than the quoted timeframe from Mightycall (took one day to port). The challenge is getting to know all the features and functionality. The training videos have been very helpful for tactical setups and adjustments. There was a learning curve on my end about texting and how to allow text from the 3 employees that would be private by individual. The default is a "group text sort of situation" where all text go through one phone number and are seen be everyone. Again, this could be atrocious training issue on my end. The process to get Texting service was not fully understood upon sighing up for a hosted phone service. Learning curve. The phone app needs to be open to function, and that is a challenge for myself. Changing human behavior to open cell phone app, log into the computer site, is new to this organization that is very virtual and on the move. Review collected by and hosted on G2.com.

Texting challenges, - individual texting from one number and keeping conversations private isn't available.

Having to have apps open to ring on cell phone. Review collected by and hosted on G2.com.

What stands out most about MightyCall for our company is how well they accommodate even very small businesses with limited requirements, ensuring we still receive the services we need. Although their platform offers far more features than we are likely to use, it never feels overwhelming, and we are never made to feel out of place for not needing everything they provide. Previously, we had difficulty implementing certain features with another provider that was supposedly better suited for small companies, which ultimately led us to switch. Since moving to MightyCall, the experience has been much smoother. Their platform is easier to use, and their support team has been exceptionally friendly and well-equipped to help us set up our systems, even when our needs didn't fit their typical scenarios. Throughout our time with them, they have consistently been responsive, approachable, and extremely knowledgeable. Review collected by and hosted on G2.com.

As a very small company, it's challenging to be required to support more lines than we actually need. It would be much more convenient if we could pay a lower price for fewer lines. While the overall cost isn't beyond our means, that particular aspect does make things a bit difficult. Review collected by and hosted on G2.com.

We’ve been using MightyCall for a while now and it’s been a game-changer for our business. The setup was quick, the interface is very intuitive, and our team didn’t need much training to get started. Call quality is clear, and features like call recording and call forwarding make daily operations so much easier. Review collected by and hosted on G2.com.

The only drawback is that call recordings don’t always open properly on mobile. It works fine on desktop, but on the phone it can be a bit inconvenient. Review collected by and hosted on G2.com.

I really like MightyCall's user interface; it's quick and easy to set up. It took me just about ten minutes to get started, and I was able to make calls almost immediately. Setting up users was also really fast, under fifteen minutes. The supervisor monitoring feature, which allows me to see who's on calls and break down all analytics by hours, is super beneficial. The initial setup was literally the simplest I've ever had. After switching phone services multiple times over the years, setting up MightyCall was a breeze. The porting of numbers took just a day, and my toll-free number was set up in a week, which was incredibly straightforward. Review collected by and hosted on G2.com.

at this point I haven't run into any issues. Maybe letting me record inbound calls without requiring a greeting. Review collected by and hosted on G2.com.

I like the easy of use, bulk calling and texting features that they provide without any hassles. Super responsive customer support. Review collected by and hosted on G2.com.

I've been using this new platform for the last couple of weeks. Didn't see much negative thing I could mention right now. Only, one that could have been better for many users - if there was an automatic area code selection features in the local presence dialing. Review collected by and hosted on G2.com.

I really appreciate how MightyCall journals every entry, allowing us to view the logs of people who call, which adds a significant level of transparency and accountability. It's incredibly user-friendly and simplifies the support process. Having the ability to use multiple phone numbers to reach our customers is very convenient. I love the feature that lets us easily choose which phone number to send a text message from, enhancing communication flexibility. These features collectively make MightyCall an invaluable tool for our business. Review collected by and hosted on G2.com.

I have encountered issues with the MightyCall app on Android platforms where calls do not ring properly when patients try to reach us. This results in calls not being answered in a timely manner, and it's a problem we are actively trying to resolve. Review collected by and hosted on G2.com.

The best side of Mightycall is providing shaken-down numbers and the ability to also change those up to as many times as you would like. As a high outbound company, it is great to know that I can make high call volumes without Spam labels and at the same time it has also improved the show ratio and pick up ratio os our clients. Overall, the best phone system as of today for sure. Review collected by and hosted on G2.com.

The only thing that comes into play for me is the auto selector for the closest area to the area code. Some competitors already offer such an ability, and if it were available, it would make my dials much faster, but that is not the key point; however, it would definitely be a feature I would take advantage of. Review collected by and hosted on G2.com.

I use MightyCall primarily for communicating with existing clients, and it has been incredibly effective in facilitating these interactions. One of the features I appreciate most is its reliability; I have never encountered any server issues, and the service is consistently available 24/7, which means I can always rely on it being operational whenever I need it. This consistency ensures that my communication with clients is uninterrupted, making my experience with MightyCall very dependable. Another feature I find immensely helpful is the call recording. This is particularly beneficial when clients are in a hurry and provide important details that I might miss in the moment. The ability to replay recordings allows me to catch up on any missed information, refine my communication skills, and correct any mistakes, thereby enhancing my overall effectiveness. Additionally, the ease of having a different number associated with the same mail and receiving call-backs is convenient and adds flexibility to managing my communications. The initial setup was surprisingly easy compared to competitors, with everything being handled seamlessly over the phone, making it less intimidating for startups lacking extensive documentation. This easy onboarding process is a significant advantage for startups, as it does not require extensive confidential information like LLC or ITIN, helping businesses hit the ground running without hurdles. Overall, I find MightyCall's services not only reliable and efficient but also supportive of communication dynamics in my daily professional interactions. Review collected by and hosted on G2.com.

I find it inconvenient that the MightyCall desktop app lacks a pop-out phone dialer, which would allow easier dialing directly from any webpage or application without needing to access the main MightyCall website. Another issue is the inconsistency in saving contacts; numbers saved on my desktop don’t sync automatically with the mobile app, which defeats the purpose of having integrated communication across devices. Additionally, there are issues with call notifications on mobile; I often receive missed call notifications without the phone ringing during incoming calls, which means only one device rings at a time. This creates a problem in promptly responding to calls. Review collected by and hosted on G2.com.

The price point of MightyCall cannot be beat, especially when you pair it with a very effective and easy to use phone service. We love the ability to use the app or the web phone, to be able to send and receive texts, and to have voicemails transcribed in your inbox. We have multiple phone lines and programs, and MightyCall is able to accommodate it all. The customization features are very helpful - we are able to customize our phone tree, answering rules, voicemail greetings, and groups. I also appreciate the ability to supervise team members and set up different roles within the account to allow team leads some supervision ability as well. It has every feature we were looking for as a nonprofit organization with 25+ employees. Every time we have had a technical issue, customer support responds quickly and is able to troubleshoot it. Review collected by and hosted on G2.com.

I would love to see MightyCall add additional integration features in the future - like integrating with a Slack workspace, for example. Occasionally, we also have problem with dropped calls. It also is not compatible if employees are using a VPN service. Review collected by and hosted on G2.com.

I appreciate MightyCall for its exceptional ease of use and intuitive setup process, which made the initial implementation straightforward and stress-free. The call flow builder is incredibly useful, allowing me to easily manage call routing based on specific needs through a visual interface. It efficiently supports our operations by tracking whom we contact and ensuring our sales coordinators work efficiently. MightyCall's integration capabilities, allowing seamless connectivity with our CRM and answering service, greatly enhance our workflow. The comprehensive account journal with call recordings is valuable for keeping detailed logs of our communications. Customer support with MightyCall is outstanding, consistently providing top-notch service when needed. Additionally, the pricing structure offers excellent value for the array of features provided, contributing to why I would choose it again. Overall, MightyCall combines efficiency, effective communication tools, and strong customer support, making it an indispensable part of our business operations. Review collected by and hosted on G2.com.

I think the user interface could use an update. It's been the same for a few years now, and I think it could benefit from a new updated design. Review collected by and hosted on G2.com.