MightyCall Reviews & Product Details

MightCall offers SFDC integration: one-button calling, automated calls logging and recording. Options to setup IVR, call-routing and forwarding. Review collected by and hosted on G2.com.

Ugly interface for all of the tools: dialer, supervisor console, reporting page.

No "dial again" button.

Poor quality or disconnects with weak wi-fi (worse than Skype or Zoom) Review collected by and hosted on G2.com.

MightyCall does a great job of allowing you to set up your phone system with many options. You can use a phone menu to properly direct calls to employees/associates and many tools such as scheduling hours, voice mail and voice mail forwarding, decision trees, and so on make customization effective and useful. Furthermore, if you receive negative feedback regarding the phone system (as I did the first time out), it is easy to make changes even though the system is "live." Review collected by and hosted on G2.com.

The amount of flexibility can make things confusing in the set up process. I don't think that is something that can be changed as there is always a trade off between flexibility and ease of use. One thing that MightyCall could do to make things work MUCH better is to call from a single number or set of numbers so that my caller ID lets me know that a call is coming through MightyCall. Review collected by and hosted on G2.com.

Very easy to use and setup the system and can also use it using the app . We have a small business for which it’s cost efficient and we can also transfer calls within the business and leave messages . Review collected by and hosted on G2.com.

Nothing much that I dislike about this . Review collected by and hosted on G2.com.

The pricing is great, and the call for builder is pretty simple to work with. If you need to get something up and running quick, it's a great solution. The mobile app is better than just blindly forwarding your business line to your cell and the ability to set up multiple numbers is great to segment sales vs service calls, of course you can use extensions and the IVR for that too. Review collected by and hosted on G2.com.

Lacking integrations, and even though they have made some minimal improvements to the UI/UX, there are still a significant amount of improvements to be made before might call will reach it's true potential. One thing that that may cause me to switch to a different provider is the lack of continuity between other business apps. The management of contacts and take should be completely reworked. Review collected by and hosted on G2.com.

Great price for small businesses. Often these kinds of services offer a billion features that aren't needed for small businesses and that's not the case here. Good feature set and good price. Review collected by and hosted on G2.com.

Sometimes the call quality can be subpar. Review collected by and hosted on G2.com.

No need to set up any servers or run Ethernet cable. Just sign up and your small business has an enterprise-size phone system in the cloud. Review collected by and hosted on G2.com.

Not always clear who has access to which voicemails. Review collected by and hosted on G2.com.

Call quality is good/great with Mighty call. Once the call connects this is a decent phone application. Review collected by and hosted on G2.com.

Outgoing calls are often seen as SPAM, Interface is clumsy and sometimes slow, controls are non-intuitive. consecutive calls can be a problem. Sometimes number dialed are not recognized by computer answering systems Review collected by and hosted on G2.com.

Being able to use cell phones to answer office calls from anywhere and the call tree have transformed our office. Review collected by and hosted on G2.com.

There is no easy to forward calls between users after the initial connection. Review collected by and hosted on G2.com.

MightyCall has a good and responsive Customer Service team. Their team is patient and helpful. They continue to make improvements to respond to customer needs Review collected by and hosted on G2.com.

It would be good if photo texts could also be sent and greater privacy modes Review collected by and hosted on G2.com.

They are always innovating new ways to make the service better. Their customer service is world-class. They keep the service affordable. Review collected by and hosted on G2.com.

Not able to integrate a SPAM service to stop robo and marketing calls Review collected by and hosted on G2.com.

I love their call recording feature. With having many people in the company needing to communicate its very help being able to listen to phone calls from customers to ensure quality and minimize call back. Review collected by and hosted on G2.com.

Text messaging feature needs improvement Review collected by and hosted on G2.com.

Easy to setup for the use and check information. Review collected by and hosted on G2.com.

Low activates during the COVID-19 period Review collected by and hosted on G2.com.

Been using Mightycall for about a year now and it’s been great and the improvements they are making will be spectacular! Review collected by and hosted on G2.com.

Some of the features don’t have many uses for my business. Review collected by and hosted on G2.com.

I loved that I was able to have a local number without having to sacrifice my personal cell phone number. Review collected by and hosted on G2.com.

Robocalls were out of control, it's the only kind of calls I got. Only received maybe two or three real business related calls during the year that I used it. Review collected by and hosted on G2.com.

Switched over from Google Voice to Might call mainly for the call flow capabilities but found the additional features extremely useful. Call Recording and Team Management both come in extremely handy. Well worth the price vs google voice. Review collected by and hosted on G2.com.

International Calls could be cheaper. I was also without a phone number for about 3 hours when we initially got set up due to some error on their end. It was not a major issue because we had not ported our main number but it could have a horrible experience if we had. Review collected by and hosted on G2.com.

It’s simple to use and it’s easy to keep track of where calls go and how many have been made and received. Review collected by and hosted on G2.com.

We’ve had issues with the call quality. There’s been glitching and cutting out and the company has been having problems on their end that make our call quality worse. Review collected by and hosted on G2.com.

Great call quality, prompt and helpful customer service, easy menu/tree setup. Review collected by and hosted on G2.com.

Sometimes the calls don't ring through to my phone, but I believe that's due to poor cell coverage and not the MightyCall app. The MightyCall team has been great about helping troubleshoot and change things in my account for me to make my service perfect. Review collected by and hosted on G2.com.

Easy to configure. Able to pick from a variety of number. Review collected by and hosted on G2.com.

Not too much. Customer support was sometimes DIY but usually able to track down what was needed Review collected by and hosted on G2.com.

Mightycall is a product I have recommended to many businesses in the Seattle area. As a smaller company they benefit from agility that comes with being able to adapt to their customers needs as well as always being there to help on a 1 on 1 level. They have a host of different features that they're always adding to:

- Call fowarding and routing

- Professional sounding call center greetings

- Click-to-Call website phone numbers for those on mobile

- Great price with a free trial Review collected by and hosted on G2.com.

Mightycall definitely has a lot to like, but at the same time I've not been the biggest supporter of the constant feature updates and price hikes. Originally you could have a free account indefinitely, but now it's only a 14 day trial. Same thing applies to the basic plan, which is now $20. Don't get me wrong, it's still significantly cheaper than most of the competition, but no one is a fan of price increases Review collected by and hosted on G2.com.