# Kixie PowerCall & SMS Reviews **Vendor:** Kixie **Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) **Average Rating:** 4.8/5.0 **Total Reviews:** 864 ## About Kixie PowerCall & SMS Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today. ## Kixie PowerCall & SMS Pros & Cons **What users like:** - Users praise Kixie PowerCall & SMS for its **ease of use** , enabling quick connections and effortless integration. (87 reviews) - Users appreciate the **effective features** of Kixie PowerCall & SMS that enhance cold calling and boost productivity. (74 reviews) - Users praise the **exceptional customer support** from Kixie, enhancing their experience with the product significantly. (70 reviews) - Users praise the **time-saving features** of Kixie PowerCall & SMS, enhancing communication and boosting overall efficiency. (52 reviews) - Users value the **automation features** of Kixie PowerCall & SMS, enhancing efficiency and boosting productivity in communications. (43 reviews) - Users find the **efficiency** of Kixie PowerCall & SMS enhances their productivity through seamless CRM integration and automated dialing. (40 reviews) - Users value Kixie's **reliability** , enjoying seamless integration and efficient, consistent performance in their communication workflows. (39 reviews) - Integrations (38 reviews) - Easy Integration (34 reviews) - Customer Service (32 reviews) **What users dislike:** - Users often face **call issues** like connectivity problems and navigation difficulties, impacting their overall experience with Kixie. (29 reviews) - Users experience **dialer issues** that complicate call and messaging transitions, impacting efficiency and ease of use. (15 reviews) - Users express frustration with **number issues** like limitations on dialing and difficulty finding clients in the app. (15 reviews) - Users desire **missing features** such as email integration and a standalone app for improved usability and efficiency. (14 reviews) - Users occasionally face **connection issues** , which can disrupt workflow, although support is responsive and helpful. (13 reviews) - Integration Issues (12 reviews) - Users report experiencing **software glitches** that affect SMS templates, although support is quick to resolve issues. (12 reviews) - Users experience **technical issues** with Kixie, including crashes and broken CRM links that disrupt workflow. (12 reviews) - Not Intuitive (11 reviews) - Contact Management (10 reviews) ## Kixie PowerCall & SMS Reviews ### 1. Effective and User-Friendly Phone Management with Kixie Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Gretchel R. | Commercial Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Kixie PowerCall & SMS?** I find Kixie Calls to be a powerful and user-friendly phone management solution, featuring CRM integration, advanced call tracking, and automation. I appreciate its intuitive interface and reliable performance, and customer service ? Excellent! Overall, it’s highly effective in boosting sales and improving customer interactions. **What do you dislike about Kixie PowerCall & SMS?** There were occasional glitches but that only happened twice, not a bsignificant impact to me as a user experience. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS solves issues with managing calls and texts by integrating seamlessly with CRM systems and automating communication tasks. This boosts productivity, improves sales tracking, and streamlines customer interactions, enhancing overall efficiency. ### 2. ! **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha W. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Kixie PowerCall & SMS?** The team were attentive and responsive, able to answer questions. I like that the platform is scalable that can grow and support our business as we grow. The sales and tech team were great! **What do you dislike about Kixie PowerCall & SMS?** I didn't experience any downside working with the Kixie team **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Centralized conversations for sales to enable better engagement with our clients. ### 3. A time saver + great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Kixie PowerCall & SMS?** The connection rate between multi-line powerdial and someone answering without no delay is insanely good, unlike any other powerdialer **What do you dislike about Kixie PowerCall & SMS?** The software design isn't "modern", but that's the only thing **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It saves me 3x time where I would've been doing it manually. ### 4. User friendly and kick butt customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Kixie PowerCall & SMS?** Seamlessly transition between two numbers. I work for more than one company, but I'm able to have two numbers through kixie that each connect to my phone for smooth service. Makes keeping things separate easy! **What do you dislike about Kixie PowerCall & SMS?** Mostly the texts on my phone don't show pics. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Keeping track of clients when they fall off the grid. ### 5. Excellent and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Christian C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Kixie PowerCall & SMS?** Automated calling and SMSing. Agents can dial 1,000 records per day. **What do you dislike about Kixie PowerCall & SMS?** It does lack some reporting options that I would like. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Dialing and SMSing in one interface. ### 6. Response time was fast and provided several options to help fix my problems. **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa A. | Funding Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie is great for not only making calls, but you can set up templates and voicemail drops which makes my job much easier. I don't have to spend time on each calling leaving a voicemail or text it's just the click of a button! **What do you dislike about Kixie PowerCall & SMS?** I've had it glitch a few time and would not let me send a text. I received an error message, but it doesn't happen often at all. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I was having trouble with the sound. When I made calls I could hear the other end, but no one could hear me. ### 7. Exceptional Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Brenna B. | Life Insurance Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Kixie PowerCall & SMS?** I love using Kixie because it includes a powerdialing system so that I can quickly call all of my clientele. Kixie also offers a local presence feature so that when I call my clientele (throughout all 50 states), I can contact them with a local number to them. Lucas Trumbo has been amazing with making sure that my team and I have everything we need. His attention to detail is unmatched! 10/10 **What do you dislike about Kixie PowerCall & SMS?** I have not experienced anything I dislike about Kixie. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Before Kixie I had to manually call all of my clients. I speak to upwards to 300 clients a day. Kixie has made the communication between myself and my clients easier. ### 8. Good Sales Power Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas S. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie PowerDialer has been a great tool for streamlining my sales calls. The click-to-call and CRM integration save me time, and the local presence dialing has noticeably improved my connection rates. Features like voicemail drop and easy reporting make my day-to-day work much smoother. It’s a reliable and effective solution for sales. **What do you dislike about Kixie PowerCall & SMS?** Nothing, it is a very useful tool and integrates well with our CRM **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It helps with Local Presence Dialing to boost calls connected and dialing multiple numbers at once ### 9. Kixie is the best powerdialing software at the best price! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | Sales Manager & Closer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Kixie PowerCall & SMS?** The powerdialing function makes it easy for my team and I to dail out 100s of of our contacts every single day. **What do you dislike about Kixie PowerCall & SMS?** Nothing, the whole program is amazing, a truly game changing software. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I was having to dig through my crm and dial one by one on all of our opt in leads, now that I have kixie I can power through hundreds of dials every single day. ### 10. Kixie Customer Service is 5 star **Rating:** 5.0/5.0 stars **Reviewed by:** Tim M. | Account Executive - Precious Metals, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Kixie PowerCall & SMS?** The customer service at Kixie is exactly what we should expect but rarely get. Kixie responded immediately to my issue and resolved it perfectly. **What do you dislike about Kixie PowerCall & SMS?** There is nothng that is least helpful about Kixie. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We recently changed companies to handle our auto-dialing. I had trouble signing in with the supplied user/pass codes. When I emailed Kixie they immediately contacted me and resolved the issue. ### 11. Keep it up Kixie **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo S. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie has made my job much easier compared to other similar services. I especially love the Voicemail Drop feature—it saves me a ton of time! The support from Derick O. and the team has also been fantastic. Thank you! **What do you dislike about Kixie PowerCall & SMS?** Nothing so far, everything has been running great! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Saving time with the notes and scheduling after the call, and the voicemail frop feature, as well as and integrating well with Hubspot. ### 12. Much needed tool in sales **Rating:** 5.0/5.0 stars **Reviewed by:** D B. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Kixie PowerCall & SMS?** that is is fast and you have numbers showing of the state you are calling **What do you dislike about Kixie PowerCall & SMS?** That you can not see the file info if a person calls back **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** reaching more people saves on time dialing ### 13. Love the power dialer **Rating:** 4.5/5.0 stars **Reviewed by:** Caroline P. | sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie is very user-friendly and customer support is great **What do you dislike about Kixie PowerCall & SMS?** It's very fast, sometimes too fast for the usuer **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We are a small but mighty team of REE buyers and we can reach a lot of customers this way. ### 14. Fast Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer A. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Kixie PowerCall & SMS?** Its a great opportunity to get Infront of the customer if you cant reach them over the phone. Its quick and easy. **What do you dislike about Kixie PowerCall & SMS?** I wish we could send a message that is specific to the customer. In other words merged fields. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I don't know ### 15. Very Helpfull **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar M. | Sales opener, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Kixie PowerCall & SMS?** Is super easy to use and i like it very much **What do you dislike about Kixie PowerCall & SMS?** Nothing really , could work faster sometimes **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I had a problem to send sms and the agent was able to help me ### 16. Kixie saves time, clicks, and my sanity **Rating:** 5.0/5.0 stars **Reviewed by:** Cody L. | Outbound SDR - Strategic General Markets, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie powerdialer is the most powerful tool I have in my toolbelt these days as an SDR. Using automations via Hubspot & Apollo, I'm able to easily identify 100 contacts weekly, ensuring I'm attempting to call prospect's numbers at different times of day, as well as with a frequency that is unsustainable for an IC over a long period of time. Kixie saves my attention during the work day, which means that I'm sharper and ready to go when I have a connection.. which is way more often when I'm dailing 2-3 numbers per dial. **What do you dislike about Kixie PowerCall & SMS?** Kixie Powerdialer is a strong system, however you need to take time to learn and understand the automations, sequencing, and rules up front. Once you have the hang of setting up powerlists though, this isn't a problem. Nothing a quick google search or youtube video can't help you figure out in major detail. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Prospects are harder to contact than ever, with more gatekeepers, and less individuals in physical offices across the US. The only way to stay ahead of the game as an SDR is to be able to up your numbers.. which is what Kixie does seamlessly. With Kixie, I spend less time prospecting and sequencing, and more time on the actual phones. Kixie's two-click dispositioning after an outbound call is steps ahead of any other system I've used (6-8 clicks). If you're a manager reading that, recognize the human impact your ICs will appreciate with 400 less clicks per each 100 call dialing session. Not to mention you'll see connect rates improve, more overall outbound attemps, and reps more dialed in during call blocks. ### 17. Excellent Product, Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Larry S. | Director of Programming / Product Development at ColDesi, Inc., Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Kixie PowerCall & SMS?** The integration with our CRM has made our account managers more efficient and has allowed them to make additional sales calls which has increased our overall sales figures. The implementation was extemely easy, between our Kixie account manager and his team, everything has gone off without a hitch. Even though I have been able to answer most of my users questions, our Kixie account manager has stepped in and helped with some more perplexing issues **What do you dislike about Kixie PowerCall & SMS?** I have asked for a feature, allowing us to set a holiday schedule. I wish we had it from the beginning, but I feel confident it will be added soon. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We didn't have any integration with our previous VOIP provider, even though it was promised many times. Kixie's integration is seamless and very efficient **Official Response from Jasper Benson-Sulzer:** > Thank you for sharing your positive experience with Kixie PowerCall & SMS. We're delighted to hear that the integration with your CRM has been seamless and efficient, and that it has contributed to increased sales figures. We understand your feature request for a holiday schedule and will keep it in mind for future enhancements. ### 18. Great app and service from Kixie Team **Rating:** 5.0/5.0 stars **Reviewed by:** José Arturo M. | Manager of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Kixie PowerCall & SMS?** The powerlist is the most important feature that we use to optimize the callings on our company. **What do you dislike about Kixie PowerCall & SMS?** Nothing, everything is easy to use and support client is nice. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Powerlist is the most important tool to autodialing numbers to optimize time ### 19. This product is a must! It has simply simplified our process. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Kixie PowerCall & SMS?** Ease of use! Ability to customize numbers. **What do you dislike about Kixie PowerCall & SMS?** Integration can be confusing, but the support team is VERY helpful. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Speed to lead! ### 20. Very easy to use app with great features **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos V. | Dispositions Sales Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Kixie PowerCall & SMS?** Well, I can call and send an SMS at the same time. I like the feature that all calls get recorded and you can download them. **What do you dislike about Kixie PowerCall & SMS?** Actually I haven't had any problems with it, so I can say no downsides **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Have not had any problems ### 21. KIXIE IS INNOVATIVE AND THE FUTURE OF WEB INTEGRATED CALL SYSTEMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Kixie PowerCall & SMS?** For many reasons I chose kixie for my sales team and I. As sales have evolved with technology and all the other added benefits we have today, I found that alot of web integrated call sytstems say that they have sms messaging with their service but ultimately do not enable that specific feature. They usually only have an internal messaging system where employees can message one another on the platform but as far as text messaging goes, Kixie is the only one ive used that actually allows it to outside numbers on their platform. This alone made is worth while, everything else was a bonuz. The ease of downloading and implementing the AI assistant apps introduced me to an entire new world of possibiitiess. I look forward everyday i use the system to learning something new. **What do you dislike about Kixie PowerCall & SMS?** I would like to see Kixie as its' own APP rather than an extension on a web browser. sometimes accidentally clicking to closing a broser and shutting down the entire call system, sets me back on time and patience when I feel i would be less inclinced to make that mistake if kixie were its' own app. sometimes its not easy to maneuver between calls and the messaging system. Or i dont know what button i am pressing bc it doesnt tell you and nothing highlights when i hover over it with my mouse. Personally i feel that if you could manage to put titles on the buttons on the Power Dial as well as well as smooth out the call to messaging transition, it would make using kixie a no brainer. but overlall, i genuinely enjoy it and I dont really have any complaints. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** the main prolem it solved was having sms texting come with the phone system ### 22. Kixie has been a powerful tool for my business **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Kixie PowerCall & SMS?** The support they provide to resolve any issue we have. **What do you dislike about Kixie PowerCall & SMS?** The powerdialer is so fast that agents cannot leave a proper review of the lead. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** My agents were struggling to make massive amount of calls and powerdialer solved it. ### 23. Kixie is the BEST! **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan Q. | Sales Exec, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Kixie PowerCall & SMS?** What's the most helpful using Kixie is the amount of data given when receiving and making calls. It makes my work flow much faster to pull up the correct lead sources/accounts before the call connects. This prep saves me a TON of headaches. Both Powercall and SMS are always accurate and the clarity of the reception during calls is the highest quality i've ever used. **What do you dislike about Kixie PowerCall & SMS?** The dislikes is that every now and then I have to hit the #1 button to accept the calls instead of a direct connect. This causes confusion at times. Other than that, ZERO complaints so far! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The problems Kixie solves deal with the speed it makes calls and the ease of use. There's no complications with any part of this software so it's a breeze to learn! ### 24. Great customer service + great product + use to use + easy to integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Jon S. | Business Development Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Kixie PowerCall & SMS?** I love the multi-dial feature as well as the text messsaging. Great product all around. Kixie is easy to use, and easy to implement with all of our existing tools. Brendan from Kixie's customer service team was fanatastic. We use Kixie everyday, all day and have been overall very happy with its ease of integration. **What do you dislike about Kixie PowerCall & SMS?** I wish Kixie had an emailing feature... But otherwise, I think the Powercall and SMS capabilities are great. One small piece of feedback, it would be great if the SMS feature had the ability to text people indepentent of the dialer. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We use Kixie for all of our outbound dials and sales. ### 25. Kixie Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan W. | Insurance Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Kixie PowerCall & SMS?** Very fast response time when it comes to making outbound calls. Quick automated ways to reach your customers. Integration into Hubspot is incredible. Call recording to listen to a call. And connection boost to call from their area code! **What do you dislike about Kixie PowerCall & SMS?** Issues arising that take time to resolve that you wouldn't have from normal phone calling (audio, etc.) **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Quickness to calling. Call tracking, hubspot integration, automated text/voicemail. ### 26. Kixie is a massive improvement over 1-by-1 dialing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Kixie PowerCall & SMS?** The tool works as intended, which basically turns a 10% pickup rate into a 90% pickup rate. I can multitask as the dialer is running and when someone picks up I just engage in the conversation. Responsive customer service **What do you dislike about Kixie PowerCall & SMS?** Looking forward to more integration and bi-directional sync capabilities to limit the need for piecing it together on the backend **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** No one picks up from unknown numbers (maybe 10% of the time). Kixie solves for that because I only talk to people who actually pick up. ### 27. Kixie has the calling and support features and the support we need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Kixie PowerCall & SMS?** The Kixie tool allows you to call multiple numbers at the same time, which saves a lot of time for callers. They have local presence dialing which allows access to a number local to the location you are calling. I'm based in Georgia, USA and do business with companies near me, but my callers are in different locations. It helps to build credibility. Kixie support is responsive and helpful as well. They have always responded quickly to my requests for support. They helped us get compliant with FTC laws as well for the DNC registry. Good company. **What do you dislike about Kixie PowerCall & SMS?** The dialer can sometimes stall if you don't have a good enough internet connection, but all the features and support make up for the small mishaps. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Saving time while calling cold business leads. ### 28. Great power dialer! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Insurance Broker, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Kixie PowerCall & SMS?** The fact it allows me to bulk or one off dial but the number comes through locally. **What do you dislike about Kixie PowerCall & SMS?** Little sluggish at times. The bulk dialer does freeze up occassionally **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Problem, a dialer that's number isn't already blocked and provides a local presence. It allows me to connect more frequently to clients. ### 29. Responsive and very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Kixie PowerCall & SMS?** They always sent me a response and updates daily. Even if nothing had happened, they would provide the proper expectations every time. **What do you dislike about Kixie PowerCall & SMS?** Nothing. They were more than helpful the entire time. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Mass communication. ### 30. Excellent power dialer! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex Y. | Insurance Broker, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie PowerCall & SMS is very easy to use and integrates very well with our GoHighLevel CRM. You can dial a lot of numbers very quickly and get answered calls quickly. Easy to make notes and appointments too. If you have any issues, the customer support team is excellent and will answer promptly. It was also easy to implement. **What do you dislike about Kixie PowerCall & SMS?** Nothing so far. Although I've only been using it for a week. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** So far no problems encountered. I had messed up integrating the CRM in the beginning so that was my fault. Kixie quickly found the issue and notified me. ### 31. Kixie has worked great for me **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Kixie PowerCall & SMS?** The PowerCall has always worked great for me, easily getting calls through to my laptop **What do you dislike about Kixie PowerCall & SMS?** Not too many downsides, doesn't always work on the android app, but the Kixie support team always has ways to fix it **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I use Kixie for my job, calling potential and current customers while also getting inbound calls and texts ### 32. Kixie Review **Rating:** 4.0/5.0 stars **Reviewed by:** Brannon C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Kixie PowerCall & SMS?** Ability to customize and it's reliability in functionality. **What do you dislike about Kixie PowerCall & SMS?** Locked into contract (no month to month), minimum spend. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Integrating with our CRM and the broad range of functionality. ### 33. Kixie works for our marketing and sales business. **Rating:** 5.0/5.0 stars **Reviewed by:** Charles P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie works for our marketing and sales business. It is very streamlined and easily integrates with our platforms. Support is available for any questions or issues and handles them fast and efficient **What do you dislike about Kixie PowerCall & SMS?** There isn't anything we dislike. We have been very pleased. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie allows us to contact customers and integrates with our CRM to be able to track and record every interaction. ### 34. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Cason C. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Kixie PowerCall & SMS?** I love all the features and benfits that Kixie offers. Local area pressense is an amazing feature that is very worth the price. The customer service is amazing! **What do you dislike about Kixie PowerCall & SMS?** Nothing. Kixie is an amazing platform. I highly recommend **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie helps with connections rate for both SMS and Powercalling ### 35. Great product. Awesome support! **Rating:** 5.0/5.0 stars **Reviewed by:** Lesa M. | JuicePLUS+ Virtual Franchise Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie assists me in effectively communicating with my clients. I appreciate the ease of funtion and reliability. After I clock in, Kixie is the first extension that gets turned on! I use Kixie all day long! When I have had an issue with a feature or knowing how to change a feature, the customer support at Kixie has been exceptional! **What do you dislike about Kixie PowerCall & SMS?** I cannot use emojis! And I can't tell what emoji a client is sending me unless I look at my email confirmation. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** From an overall business aspect,this would be better answered by the management team. As a user, I will say it is a user-friendly way for me to communicate with many clients a day. I appreciate being able to look back over my call log, SMS log, etc. When I am not using it, it is saving communication and I can access my voicemail and new text messages quickly and efficiently. ### 36. How The Unstoppable Power of Kixie Dialer Has Allowed Us to Revolutionize GTM! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Kixie PowerCall & SMS?** I really like how easy it is to use the platform, the detail of the activity outcomes, and how easy it is to access call recordings. The customer success team was a breeze to work with! It integrated really well and flawless with Pipedrive. I would give this tool 100/10 if I could. We use this daily for our GTM efforts and it has given us a competive edge to go to market. **What do you dislike about Kixie PowerCall & SMS?** So far I do not have anything that isn't working as expected. The implementation was seemless and the platform and dialer are easy to use ! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is allowing us to do more outbound outreach, keep up with prospect followup and leverage conversational intelligence to share with internal R&D team and sales team. ### 37. Local Presence Numbers Are A Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Jon L. | Insurance Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Kixie PowerCall & SMS?** I LOVE how the app adapts to the phone number of the prospect/would-be client and gets that individual to pick up or respond, thereby not assuming that it's a spam number. **What do you dislike about Kixie PowerCall & SMS?** The text message number is different from the call number, and also, when I send a text, I can't send a photo (JPG, etc) to the prospect/would-be client to show proof of who I am. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The Kixie PowerCall and SMS is solving the out of town numbers in which MOST people do not respond to. ### 38. CRM Integration with Kixie **Rating:** 5.0/5.0 stars **Reviewed by:** Dan P. | Regional Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Kixie PowerCall & SMS?** Today, my company doesn't use the SMS (by choice); however, to setup the PowerCall in Kixie has been very easy to manage and perform. You can control the number of lines and with the ability to note and make comments to send to your CRM is very seamless. **What do you dislike about Kixie PowerCall & SMS?** New user, so I am still work-in-progress. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We had issues getting vocie-to-voice conversations with prospects, Kixie has allowed us to reach more prospects at a higher rate. ### 39. Easy to use / HubSpot Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kixie PowerCall & SMS?** Click 2 Call feature makes it easy to make dials within HubSpot. Local presence feature is great to prevent spam **What do you dislike about Kixie PowerCall & SMS?** Every now and then has crashes that affect HubSpot integration. But every phone system will crash every now and then **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Following up with my leads. Makes it easier to call them from within hubspot and log notes ### 40. Kixie Helped Us Scale Our Business Up! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Contributor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Kixie PowerCall & SMS?** The product works very well and the system is pretty easy to use. The best feature we like is being able to match local numbers and have easy integration with our CRM. Also, the customer support is some of the BEST I have ever seen. **What do you dislike about Kixie PowerCall & SMS?** Nothing, love it but if I had to pick one thing is updating or making the UX be a bit more modern and clean. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We get warm leads and have our team call them and also text leads as soon as they come in. ### 41. Great support from Kixie Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Kixie PowerCall & SMS?** The dialer has been exceptional in reaching out and communicating with leads. **What do you dislike about Kixie PowerCall & SMS?** I have yet to experience any of such. The dialer had been providing me the tools I needed during our operations. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie has been connecting me to the right numbers and leads often. ### 42. System is efficient and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Kixie PowerCall & SMS?** I love how the system integrates with one another to keep accurate calls and transcripts of every point of contact. It is reliable and user friendly. I use the system frequently. Customer support is top notch. The support team get back to you in the matter of seconds to ensure they resolve the issues in a timely matte. **What do you dislike about Kixie PowerCall & SMS?** I enjoy all aspects of Kixie Powercall and SMS system. It helps me in so many ways to ensure I am effectively managing my contacts. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie Powercall and SMS just went through an upgrade which allow the SMS being tracked in hubspot for proper managment of leads and contact methods. ### 43. The support staff are great **Rating:** 5.0/5.0 stars **Reviewed by:** Christian T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie is easy to use, efficient and the company is always putting out useful updates. It's certainly the best option out there IMO. **What do you dislike about Kixie PowerCall & SMS?** I think it can take a little bit to be comfortable with the software but it is easy to learn. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The mobile app wasn't working on my new phone but we fixed it. ### 44. Best Support and Customer Service Ever! Highly recommend Kixie! **Rating:** 5.0/5.0 stars **Reviewed by:** Nate J. | owner manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Kixie PowerCall & SMS?** the feature that automates the outbound calls from a local number each time, no matter what part of the country i am in or where i am calling out to. **What do you dislike about Kixie PowerCall & SMS?** I dont particularly like that the only subscription option offered was a quarterly pay. Monthly works better for most up and coming businesses. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** getting the leads to answer their phones is a big problem - and kixie has increased my dial conversations - which in turn - increases my profits. ### 45. Kixie PowerCall creates a more productive efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Steve F. | Life Insurance Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Kixie PowerCall & SMS?** The Kixie power call allows me to call through my leads at a much faster and efficient pace. It helps to organize my Leads into more process, driven groups that allow for better results. **What do you dislike about Kixie PowerCall & SMS?** No apparent downsides since it helps me be more efficient. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It's helping me be more efficient at reaching my leads to help solve their problems. ### 46. Solid onboarding experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby k. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Kixie PowerCall & SMS?** Easy to use and login. Great sales department and super helpful. **What do you dislike about Kixie PowerCall & SMS?** Expensive for what it is. Don't like the fact I had to sign a 6 month contract. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** calling inbound leads efficiently and en-masse ### 47. Great platform, competent, professional and friendly service. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen L. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Kixie PowerCall & SMS?** Easy to configure, consistent, reliable, powerful connection boost tools. **What do you dislike about Kixie PowerCall & SMS?** SOMEHOW, some users find it unintuitive and some training is always required. I suspect that would be the case with any platform. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Ease of use, ease of configuration, consistency, reliable customer support, great anti-spam measures. ### 48. Kixie has been amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** erica w. | executive assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Kixie PowerCall & SMS?** I love how easy it is to use and i love that if i have any questions their support team is quick with their responses. I love that you can send sms templates it makes everything so much easier. **What do you dislike about Kixie PowerCall & SMS?** I honestly can't say much, only thing was just a little confusing of how to transfer calls but thanks to the support team they were able to answer all my questions! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** it's saving me time with talking to clients, I can find everything so easily and i love all the features that make the calls and sms messaging more efficient and quicker. **Official Response from Jasper Benson-Sulzer:** > We're thrilled to hear that you find Kixie easy to use and that our support team has been helpful for you. We're glad that the SMS templates have made things easier for you as well. ### 49. Reach more prospects in less time! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Kixie PowerCall & SMS?** Their system allows you to streamline your workflow with your calls with the use of the Powerdialer. The ease of use makes calling leads more efficient. They have features such as local presence The ease of integration with popular CRM like GoHighLevel is super helpful as it syncs all the data without the need to manually enter the data. I use the dialer frequently for outbound calls as it is able to handle high volume of calls. Customer service is available in live chat. **What do you dislike about Kixie PowerCall & SMS?** Maybe looking into becoming an actual CRM? Dont like that we are only limited to live chat for customer service, maybe consider phone calls. Extend the customer service hours in the morning. Have to keep uploading a new lead in an excel sheet into the existing powerlist every time. Maybe do less recommending reading articles as a way of solving the problem and actually solve the problem for us rather sending articles all the time to compensate as way of "helping us" **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Helping solve reaching clients and increase contact rate. ### 50. Speed to lead - Pure Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Arpit M. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Kixie PowerCall & SMS?** It provides me speed to reach out to my prospects and the ability to send SMS is a game changer! My connect rates have increased exponentially, and SMS is HUGE! **What do you dislike about Kixie PowerCall & SMS?** sometimes I have found tech glitches but the support team fixes it right away. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** speed to lead, connect rates, and ability to get more credibility when talking to a prospect as the number mimics the local area code. ## Kixie PowerCall & SMS Discussions - [Would it be possible to add a feature which makes the user able to embed links to words in text messages?](https://www.g2.com/discussions/would-it-be-possible-to-add-a-feature-which-makes-the-user-able-to-embed-links-to-words-in-text-messages) - 1 comment, 1 upvote - [How come we cannot add a phone number to our Hubspot integration after getting off the call?](https://www.g2.com/discussions/24059-how-come-we-cannot-add-a-phone-number-to-our-hubspot-integration-after-getting-off-the-call) - 1 comment, 1 upvote - [Do you offer a longer cord on the headset?](https://www.g2.com/discussions/do-you-offer-a-longer-cord-on-the-headset) - 1 comment, 1 upvote - [What is the best way to avoid being confused with Spam with using the local presence feature?](https://www.g2.com/discussions/14652-what-is-the-best-way-to-avoid-being-confused-with-spam-with-using-the-local-presence-feature) - 1 comment, 1 upvote - [What would be the best way to import leads to hubspot to be used on kixie](https://www.g2.com/discussions/28132-what-would-be-the-best-way-to-import-leads-to-hubspot-to-be-used-on-kixie) - 1 comment - [View Kixie PowerCall & SMS pricing details and edition comparison](https://www.g2.com/products/kixie-powercall-sms/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-24+20%3A23%3A45+-0500&secure%5Bsession_id%5D=5a958990-3565-4450-a9da-6487ce6a2e87&secure%5Btoken%5D=edfef32ff55fb8a4c1a6c8025a667b4c2af9641800eecb5d5a5d7b0f75b89d95&format=llm_user) ## Kixie PowerCall & SMS Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Kixie PowerCall & SMS Features **Lead Facilitation** - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation **Basic Communication** - Phone Calls - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Incentives** - Badges - Triggers - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Contacts** - Personalization - Information Locater - Record Prospect Data **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Summarization **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - API Integration **Generative AI** - AI Text Summarization **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Kixie PowerCall & SMS Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,353 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,552 reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) - 4.1/5.0 (814 reviews)