Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(82)

Verified by Nutshell

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KIT

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QuickBooks Desktop Pro

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RingCentral Contact Center

Seamless (formally Seamless.AI)

Shopify

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WebFX

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Zendesk for Customer Service

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Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

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Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

8/17/2021

"Easy To Use"

4/5

What do you like best about Nutshell?

I like how intuitive the features of Nutshell are. It's really easy to learn all the functions that Nutshell can perform, as well as teach to these to colleagues. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

When inputting users from difference countries, it can be difficult to make sure the correct area code, address, etc are correct. Nutshell can sometimes 'guess' where the user is from and auto-fill this data. Review collected by and hosted on G2.com.

Kenneth R.

copywriter

Small-Business (50 or fewer emp.)

8/17/2021

"Great email automation for following up"

4/5

What do you like best about Nutshell?

It is easy to create email sequences. Which is helpful to stay consistent. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There could be more customization. The email sequences can only be so specific. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

8/20/2021

"Easy to migrate from our previous CRM software"

4/5

What do you like best about Nutshell?

Best features for us: nice interface and task navigation, good support team Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Would sometimes like more advanced features introduced Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/17/2021

"Simple and effective"

4.5/5

What do you like best about Nutshell?

It is easy to understand and focus on the important issues with contacts. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

maybe integration with Office would be helpful so that Word docs could easily be created. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

8/17/2021

"Smooth interface but search capabilities could use some work"

4/5

What do you like best about Nutshell?

Easy to sort and input info, organized interface Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

No way to configure search engine, duplicates are rarely actual duplicates Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

8/17/2021

"Simple, intuitive, customizable CRM!"

4.5/5

What do you like best about Nutshell?

Nutshell is simple to use, easy to set up, and easy to customize. I was able to recreate my sales funnel with little trouble. Integration with G-Suite was also stellar. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There wasn't much not to like. There were some minor UI issues -- but that was negligible. Compared to other CRMs -- that's not bad. Review collected by and hosted on G2.com.

Response from Edward Mannila of Nutshell

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Hello! It's wonderful to hear that Nutshell made it possible to recreate your sales funnel and that it was easy to learn. Keep the feature requests and feedback coming, we're always looking to continue improving Nutshell so you can work smarter 😄

Thanks for your review and Happy Nutshelling!

Verified User in Online Media

Small-Business (50 or fewer emp.)

8/19/2021

"Great Software for Remote Company"

5/5

What do you like best about Nutshell?

Customer service team has been great so far! Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

We are a remote company, so it has taken some time to get everyone's contacts into the system. Review collected by and hosted on G2.com.

Verified User in Food Production

Small-Business (50 or fewer emp.)

8/17/2021

"Nutshell helps to keep us organized"

3.5/5

What do you like best about Nutshell?

Nutshell's user-friendly interface is easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The map function isn't always accurate. Sometimes it just picks up an address's city, which doesn't help visualize specific territory coverage. Review collected by and hosted on G2.com.