Nutshell

By Nutshell

4.3 out of 5 stars

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Nutshell Reviews & Product Details

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00
1 user Per Month

Nutshell Media

Nutshell Demo - Sales Automation
Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...
Nutshell Demo - Pipeline Management
Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.
Nutshell Demo - Reporting
Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...
Nutshell Demo - Email
Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.
Nutshell Demo - Contact Management
Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.
Nutshell Demo - Email Marketing
Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.
Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.
Play Nutshell Video
Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.
See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.
Play Nutshell Video
See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.
Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.
Play Nutshell Video
Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.
Improve your team's efficiency and outcomes with Nutshell's email automation features.
Play Nutshell Video
Improve your team's efficiency and outcomes with Nutshell's email automation features.
Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025
Play Nutshell Video
Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025
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Nutshell Reviews (1,411)

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Reviews

Nutshell Reviews (1,411)

View 1 Video Reviews
4.3
1,411 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Nutshell, highlighting how it simplifies lead management and enhances productivity. Many appreciate the strong customer support and the ability to customize workflows, making it a practical choice for small teams. However, some users note that the automation features could be more robust, indicating room for improvement.

Pros & Cons

Generated from real user reviews
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Verified User in Wholesale
UW
Mid-Market (51-1000 emp.)
"Nutshell CRM review"
What do you like best about Nutshell?

Nutshell is excellent for helping to keep track of your current targets and setting up a schedule for when to follow up. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Nutshell can seem a little overwhelming at first due to all the different components that it offers. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Small-Business (50 or fewer emp.)
"Great CRM- easy to manage"
What do you like best about Nutshell?

I really enjoy the pipeline and task reminders. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I dislike that you have to purchase a higher version to get task reminders. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"I use nutshell for lead generation, following up on demos and contract renewals"
What do you like best about Nutshell?

I like the pipeline and the various views to see who is in what pipeline-- like the map and the dragable ways to move a lead to the next phase

I like how you can tag people and assign tasks Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The company, people within a company and leads are confusing to keep bundled and know what note, activity or task information to put where Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"We use Nutshell to track leads"
What do you like best about Nutshell?

You can see all past conversations from leads Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

That it doesn't integrate with all of the products we use such as Intercom - leads have to be manually entered Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Nutshell For Sales"
What do you like best about Nutshell?

Tracking pipeline with proper notes and easy links to sales partners. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I have to put in whole name to find a record. Does not intuitively search from partial name. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Small-Business (50 or fewer emp.)
"Review of Nutshell"
What do you like best about Nutshell?

I really enjoy the pipeline structure that indicates the status of various business leads. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I dislike how if certain tasks associated with leads are not completed, they show up daily in your "task bar" until they are completed. Often times, the timeframe for when those tasks need to be completed by has not yet passed, so them being visible daily can get a bit annoying. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Mid-Market (51-1000 emp.)
"Nutshell in a nutshell..."
What do you like best about Nutshell?

Nice dashboard, integrated with a calendar & activities to be completed. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

No direct integration with financial applications such as Xero or Quickbooks. Were currently using Zapier for an ECWID to Xero integration & this can be problematic at times. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business (50 or fewer emp.)
"Nutshell Feedback"
What do you like best about Nutshell?

It is easy to import contacts and create leads. I like working the leads dashboard and the steps/columns that are there to work them to the "won" status. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The email integration was a little tricky. Review collected by and hosted on G2.com.

Response from Edward Mannila of Nutshell

Hello! Thank you for taking the time to review Nutshell! Happy to hear that our dashboard is helping you win your leads and keeping your day-to-day organized.

I'm sorry to hear that you experienced some difficulties setting up your email integration. Don't hesitate to reach out to our team at support@nutshell.com if you run into any integration issues 😄

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Nutshell is a great tool without the huge cost"
What do you like best about Nutshell?

After using Nutshell for over a year we love it. It makes tracking our pipeline so much easier. The flexibility is amazing and the cost is well worth it. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

We haven't run into any issues yet that cannot be overcome. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Great CRM system"
What do you like best about Nutshell?

Its super customisable and isn't restrictive like some other CRM systems I've used. It links with everything in our stack either natively or via Zapier integration. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There are some confusing elements around recurring priced products and determining the value of those. Review collected by and hosted on G2.com.

Questions about Nutshell? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Craig K.
CK
Craig Kazda
Last activity about 2 years ago

What integration options have you found that work best for Nutshell?

Francisco V.
FV
Francisco Villa
Last activity about 4 years ago

How can I make my planning faster?

Pricing Options

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00
1 user Per Month

Sales Growth

Starting at $25.00
1 user Per Month

Sales Pro

Starting at $42.00
1 user Per Month
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Nutshell Features
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Lead Management
Customer Support Portal
Knowledge Base
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Nutshell