Compare Nutshell and Pipedrive 
Featured Products
At a Glance
Market Segments
Small-Business (79.0% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
$24.00 1 Seats Per Month
Nutshell
Star Rating
(1,411)4.3 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansPipedrive
Star Rating
(2,960)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in providing a straightforward user experience, particularly for small businesses. Users appreciate its simplicity for tracking and managing leads, with one reviewer stating, "Nutshell simply gets the job done." This focus on essential features makes it a solid choice for teams looking for a no-frills CRM solution.
- Users say Pipedrive stands out for its intuitive interface, which facilitates easy monitoring of deal progress and collaboration across teams. Reviewers highlight the platform's ability to keep everything organized, ensuring that no opportunities slip through the cracks. One user noted, "So easy to use, follow, and keep organized," showcasing its effectiveness in daily operations.
- According to verified reviews, Nutshell's customer support receives high praise, with users noting the team's responsiveness and positivity. This level of support can be crucial for businesses that may need assistance during setup or when navigating features, as one user mentioned, "I love their customer support team."
- Reviewers mention that Pipedrive's setup process is user-friendly, making it easy for teams to get started quickly. This is particularly beneficial for businesses that need to implement a CRM solution without extensive training or onboarding, as highlighted by users who appreciate the seamless transition to using the platform.
- G2 reviewers report that while Nutshell offers solid features for lead management, it may not fully meet the needs of users looking for advanced analytics or sales performance management tools. This limitation could be a consideration for businesses that require more robust reporting capabilities, as indicated by its lower scores in those areas compared to Pipedrive.
- Users say that Pipedrive's deal win animations and overall visual appeal enhance the user experience, making the platform not only functional but also enjoyable to use. This attention to user engagement can contribute to higher team morale and productivity, as one user expressed delight in the "deal win animations."
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Nutshell
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.4
1,123
8.5
2,569
Ease of Use
8.7
1,221
8.9
2,606
Ease of Setup
8.5
655
8.7
1,614
Ease of Admin
8.7
523
8.6
1,017
Quality of Support
8.7
1,026
8.4
2,197
Has the product been a good partner in doing business?
8.8
516
8.7
985
Product Direction (% positive)
8.5
1,111
8.8
2,531
Features by Category
Sales Force Automation
8.5
890
|
Verified
8.5
2037
|
Verified
Feature Not Available
Feature Not Available
8.3
863
|
Verified
8.9
2095
|
Verified
8.1
879
|
Verified
8.6
2093
|
Verified
7.5
676
|
Verified
7.7
1614
|
Verified
8.1
728
|
Verified
8.3
1117
|
Verified
7.4
675
|
Verified
7.7
1615
|
Verified
7.3
584
7.7
1569
7.6
651
7.8
1673
Marketing Automation
7.7
671
|
Verified
7.5
1510
|
Verified
7.6
603
7.5
1491
|
Verified
8.4
814
|
Verified
8.5
1848
|
Verified
7.2
574
7.5
1448
|
Verified
Customer Support
7.9
637
7.9
1008
7.9
660
|
Verified
7.8
988
8.0
690
|
Verified
8.0
1018
7.4
557
|
Verified
7.5
1476
7.8
577
|
Verified
7.7
960
Reporting & Analytics
7.8
795
|
Verified
8.0
1867
|
Verified
8.2
857
|
Verified
8.3
1956
|
Verified
7.4
683
|
Verified
7.9
1720
|
Verified
Mobile & Social
7.2
552
|
Verified
7.6
1423
|
Verified
7.0
551
|
Verified
7.4
1376
|
Verified
7.1
649
|
Verified
7.9
1587
|
Verified
Platform
7.7
639
|
Verified
8.2
1342
|
Verified
7.9
611
|
Verified
8.3
1331
8.4
661
|
Verified
8.4
1358
|
Verified
7.2
483
|
Verified
8.2
1169
|
Verified
6.5
427
|
Verified
7.3
1059
|
Verified
7.2
501
7.8
1171
8.4
639
|
Verified
8.7
1324
|
Verified
7.3
482
|
Verified
7.8
1125
Integration
7.9
607
|
Verified
8.1
1227
|
Verified
7.5
541
|
Verified
8.0
1161
|
Verified
7.3
478
|
Verified
7.9
1090
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
7.6
42
7.3
169
7.5
40
7.6
171
7.2
41
7.5
169
7.3
41
7.3
169
7.2
41
7.3
168
7.3
40
7.3
169
7.2
41
7.6
171
Email Marketing
8.1
249
8.2
210
8.4
261
8.2
211
Feature Not Available
7.8
205
8.3
260
8.2
209
8.5
264
8.3
211
8.1
249
8.2
206
Feature Not Available
7.9
205
8.2
222
8.2
203
Feature Not Available
7.5
197
Reporting & Analytics
7.1
139
7.5
192
8.1
241
8.2
205
Generative AI
6.5
159
Feature Not Available
6.7
159
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
8.0
246
8.2
226
7.2
206
7.8
223
7.0
197
7.9
220
7.8
218
8.2
220
Feature Not Available
7.2
213
Feature Not Available
7.3
210
Integrated Workflows
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
170
Not enough data
8.0
180
Not enough data
8.1
168
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
7.7
13
Not enough data
7.4
12
Not enough data
Customization
8.3
44
8.3
76
Feature Not Available
7.8
72
Feature Not Available
7.3
71
8.7
41
7.7
76
Additional Functionality
8.6
43
8.2
74
6.8
35
6.7
70
8.5
42
7.8
78
6.6
33
6.9
71
8.0
40
7.5
73
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
7.2
66
7.4
9
7.3
65
6.9
9
7.4
64
Incentives
6.8
94
6.9
391
6.6
98
7.4
400
6.5
94
Feature Not Available
7.6
99
7.1
395
Personalization
7.5
107
7.7
414
7.7
106
7.9
408
8.2
118
8.3
428
7.7
105
8.0
411
Administrative
7.7
109
7.8
408
7.5
103
7.7
401
7.3
97
7.5
387
Agentic AI - Email Tracking
7.9
12
7.7
56
8.2
11
7.8
57
8.3
11
7.7
57
8.5
11
7.5
55
8.2
11
7.6
56
8.5
11
7.8
56
8.5
11
8.1
55
Analytics
8.0
187
8.0
255
8.0
181
8.2
256
7.9
175
8.1
249
Customizations
8.4
185
8.2
267
8.3
192
8.3
256
8.3
192
8.3
269
8.0
176
7.9
257
8.4
190
8.3
258
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
6.9
13
7.3
57
6.9
13
7.4
58
7.1
13
7.4
58
7.2
13
7.3
58
7.7
13
7.3
57
Data Sourcing
7.6
163
7.8
425
7.9
173
8.0
431
Feature Not Available
7.9
426
8.5
184
8.4
435
8.2
170
8.0
420
Predictive Analytics
7.9
172
7.7
422
7.8
167
7.8
424
Feature Not Available
7.4
407
7.5
161
7.7
416
Sales Management
8.4
189
8.7
441
Feature Not Available
7.6
410
Feature Not Available
8.3
419
8.5
197
8.7
441
Categories
Categories
Shared Categories
Nutshell and Pipedrive are categorized as Sales Analytics, CRM, Sales Performance Management, Email Tracking, Online Form Builder, and Email Marketing
Unique Categories
Nutshell is categorized as Sales Engagement and Google Workspace for Sales
Pipedrive has no unique categories
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.3%
Information Technology and Services
4.9%
Financial Services
3.3%
Other
71.1%
Computer Software
10.9%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternatives
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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