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At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
$24.00 1 Seats Per Month
Nutshell
Star Rating
(1,323)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansPipedrive
Star Rating
(2,810)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Nutshell and Pipedrive have a strong focus on ease of use, with Pipedrive slightly edging out with a score of 8.9 compared to Nutshell's 8.7. Reviewers mention that Pipedrive's intuitive interface makes it easier for new users to get started quickly.
- Reviewers mention that Nutshell offers a more affordable entry-level price starting at $13.00, while Pipedrive starts at $24.00. Users appreciate the cost-effectiveness of Nutshell, especially for small businesses looking to manage their CRM without breaking the bank.
- G2 users highlight that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while Nutshell scores 8.3. Reviewers say that Pipedrive's visual pipeline management tools are particularly helpful for tracking sales progress and forecasting.
- Users on G2 report that Nutshell shines in Quality of Support with a score of 8.7, compared to Pipedrive's 8.4. Reviewers mention that Nutshell's customer support team is responsive and helpful, which is crucial for small businesses needing quick assistance.
- Reviewers mention that Pipedrive has a slight advantage in Performance and Reliability with a score of 8.7 versus Nutshell's 8.5. Users say that Pipedrive's system is consistently reliable, which is essential for maintaining sales momentum.
- Users report that both products have similar scores in Contact & Account Management at 8.5, but Pipedrive's additional features for managing contacts and accounts are often highlighted as more robust, making it easier for users to segment and target their leads effectively.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Nutshell
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.4
1,117
8.5
2,480
Ease of Use
8.7
1,142
8.9
2,516
Ease of Setup
8.5
646
8.7
1,536
Ease of Admin
8.7
516
8.6
993
Quality of Support
8.7
1,020
8.4
2,121
Has the product been a good partner in doing business?
8.8
509
8.7
961
Product Direction (% positive)
8.5
1,105
8.8
2,444
Features by Category
Sales Force Automation
8.5
885
|
Verified
8.5
1997
|
Verified
Feature Not Available
Feature Not Available
8.3
857
|
Verified
8.8
2034
|
Verified
8.1
875
|
Verified
8.6
2045
|
Verified
7.5
673
|
Verified
7.7
1606
|
Verified
8.1
725
|
Verified
8.3
1097
|
Verified
7.4
672
|
Verified
7.7
1607
|
Verified
7.3
582
7.7
1562
7.6
648
7.8
1664
Marketing Automation
7.7
668
|
Verified
7.5
1494
|
Verified
7.6
601
7.5
1480
|
Verified
8.4
810
|
Verified
8.5
1816
|
Verified
7.2
570
7.5
1443
|
Verified
Customer Support
7.9
635
7.9
1002
7.9
658
|
Verified
7.8
983
8.0
688
|
Verified
8.0
1013
7.4
555
|
Verified
7.5
1471
7.8
574
|
Verified
7.7
956
Reporting & Analytics
7.8
791
|
Verified
8.0
1850
|
Verified
8.2
854
|
Verified
8.3
1938
|
Verified
7.4
680
|
Verified
7.9
1713
|
Verified
Mobile & Social
7.2
550
|
Verified
7.6
1419
|
Verified
7.0
549
|
Verified
7.4
1373
|
Verified
7.1
647
|
Verified
7.9
1580
|
Verified
Platform
7.7
635
|
Verified
8.2
1331
|
Verified
7.9
606
|
Verified
8.3
1313
8.4
657
|
Verified
8.4
1350
|
Verified
7.2
480
|
Verified
8.2
1165
|
Verified
6.5
424
|
Verified
7.3
1057
|
Verified
7.2
499
7.8
1166
8.4
634
|
Verified
8.7
1315
|
Verified
7.3
480
|
Verified
7.8
1121
Integration
7.9
604
|
Verified
8.1
1222
|
Verified
7.5
538
|
Verified
8.0
1155
|
Verified
7.3
476
|
Verified
7.9
1088
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
7.5
40
7.3
165
7.5
38
7.6
166
7.1
39
7.5
164
7.2
39
7.3
165
7.1
39
7.3
164
7.2
38
7.3
166
7.1
39
7.6
166
Email Marketing
8.1
249
8.2
208
8.4
261
8.2
209
Feature Not Available
7.8
204
8.3
260
8.2
207
8.5
264
8.3
209
8.1
249
8.1
205
Feature Not Available
7.9
203
8.2
222
8.2
202
Feature Not Available
7.5
196
Reporting & Analytics
7.1
139
7.5
191
8.1
241
8.1
203
Generative AI
6.5
159
Feature Not Available
6.7
159
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
23
Not enough data
6.8
23
Not enough data
7.3
23
Not enough data
7.6
23
Not enough data
7.5
23
Integration
8.0
245
8.2
224
7.2
205
7.8
221
7.0
196
7.9
218
7.8
216
8.2
218
Feature Not Available
7.2
212
Feature Not Available
7.3
209
Integrated Workflows
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
169
Not enough data
8.0
180
Not enough data
8.1
168
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
Customization
8.3
43
8.3
75
Feature Not Available
7.8
71
Feature Not Available
7.4
70
8.6
40
7.8
75
Additional Functionality
8.6
42
8.2
73
6.7
34
6.7
69
8.5
41
7.9
77
6.5
32
6.9
70
7.9
39
7.6
72
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
7.2
63
7.4
9
7.3
62
6.9
9
7.5
62
Incentives
6.8
94
6.9
389
6.6
98
7.4
397
6.5
94
Feature Not Available
7.6
99
7.1
392
Personalization
7.5
107
7.7
410
7.7
106
7.9
403
8.2
118
8.2
421
7.7
105
8.0
407
Administrative
7.7
109
7.8
403
7.5
103
7.7
397
7.3
97
7.5
384
Agentic AI - Email Tracking
7.9
12
7.8
55
8.2
11
7.8
55
8.3
11
7.7
54
8.5
11
7.5
53
8.2
11
7.7
54
8.5
11
7.8
54
8.5
11
8.1
53
Analytics
8.0
187
8.0
252
8.0
181
8.1
254
7.9
175
8.1
246
Customizations
8.4
185
8.2
264
8.3
192
8.3
253
8.3
192
8.3
265
8.0
176
7.9
254
8.4
190
8.3
255
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
6.9
13
7.4
55
6.9
13
7.5
55
7.1
13
7.4
55
7.2
13
7.3
55
7.7
13
7.3
54
Data Sourcing
7.6
163
7.8
422
7.9
173
8.0
426
Feature Not Available
7.9
423
8.5
184
8.3
430
8.1
170
8.0
416
Predictive Analytics
7.9
172
7.7
418
7.8
167
7.8
420
Feature Not Available
7.3
403
7.5
161
7.7
411
Sales Management
8.4
189
8.6
436
Feature Not Available
7.6
408
Feature Not Available
8.3
417
8.5
197
8.7
435
Categories
Categories
Shared Categories
Nutshell and Pipedrive are categorized as Sales Analytics, CRM, Sales Performance Management, Email Tracking, Online Form Builder, and Email Marketing
Unique Categories
Nutshell is categorized as Sales Engagement and Google Workspace for Sales
Pipedrive has no unique categories
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.1%
Computer Software
7.6%
Information Technology and Services
5.2%
Construction
5.0%
Financial Services
3.3%
Other
70.9%
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.3%
Real Estate
3.4%
Other
61.4%
Alternatives
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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