Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(83)

Verified by Nutshell

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KIT

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QuickBooks Desktop Pro

QuickBooks Online

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RingCentral Contact Center

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Seamless (formally Seamless.AI)

Shopify

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Webflow

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WhatsApp Business Platform

Zendesk for Customer Service

Zoho CRM

Zoom Workplace

Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

(5)

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Dean W.

Small-Business (50 or fewer emp.)

3/2/2023

"A re-imagined CRM, in a Nutshell."

5/5

What do you like best about Nutshell?

Flexibility / customizability, super helpful, nice and knowledgeable team, US-based and "contactable," high-quality product, and price. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I wish it was a little "smarter" when it came to connecting new leads with people or companies - perhaps add a prompt that suggests this? Let's get some AI involved, eh? Review collected by and hosted on G2.com.

Response from Kevin Randolph of Nutshell

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Thanks for taking the time to leave us a review. We look forward to continuing to help you organize and grow your business and to introducing new features and improvements along the way!

Daniel M.

Operations Director

Small-Business (50 or fewer emp.)

3/2/2023

"The ease of use is great!"

5/5

What do you like best about Nutshell?

I like that it's incredibly easy to use, compared to other CRM's I've used before. Tools are easy to find, navigation is seamless and there's basically nothing there that adds clut to the experience. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I think Nutshell has a good opportunity to improve the way analytics are shown for marketing tools. There is basic analytics to emails sent, but exporting this information is lacking, so further analysis can be made. Review collected by and hosted on G2.com.

Colton S.

Small-Business (50 or fewer emp.)

8/2/2023

"Nutshell review (2+ years of use)"

5/5

What do you like best about Nutshell?

The customization available for each type of sales process. Functionality and ease of use. (I'm an admin and user) Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Easier automated texting would be great. Review collected by and hosted on G2.com.

Grant G.

Small-Business (50 or fewer emp.)

10/12/2022

"Fine tuning Nutshell to fit my business"

5/5

What do you like best about Nutshell?

I love how Nutshell is layed out. It is Professional and easy to customize. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I use Nutshell on my iPhone, and it needs a serious revamp. I also use the web version on my Ipad Pro, and it's fantastic. When I receive calls on my iPhone, my contacts don't show who is calling in when they are in Nutshell. It would be very professional if that could work. I'd love to see a Dashboard on the iPhone that is useful. Show my appointments, activities and tasks for the day. Review collected by and hosted on G2.com.

Lina P.

Small-Business (50 or fewer emp.)

3/15/2023

"Nutshell is a powerful tool"

5/5

What do you like best about Nutshell?

How it keeps record of everything and I can keep track of all of my customers and their companies. I can have attachments added to a lead and the system is very organized Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Some of their merging functions, I wish it was easier to find company or person files and access all type of documents. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

8/3/2023

"My experience of Nutshell"

4.5/5

What do you like best about Nutshell?

It makes it really easy to communicate with both clients and internal stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sometimes I feel as if I get too many notifications and if we ever use the email feature on nutshell I am anxious whether or not it worked as there are no confirmations. Review collected by and hosted on G2.com.

Carlos M.

Small-Business (50 or fewer emp.)

3/3/2023

"Great Value, clear to use"

5/5

What do you like best about Nutshell?

Clear to use, with beautiful layouts for the pipelines.

Easy to control users and targets + excellent connectivity with e-mail platforms to record client interactions Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Some basic features like target setting requires higher fees Review collected by and hosted on G2.com.

Lesley G.

Small-Business (50 or fewer emp.)

3/17/2023

"Review of Nutshell"

4/5

What do you like best about Nutshell?

How user friendly it is to pull information up and that you can access it whether you are in the office or on the road. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sometimes it's a little challenging to pull up the relevent companies in a specific region. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/13/2023

"Very User Friendly, Missing some features I would have liked"

3.5/5

What do you like best about Nutshell?

I love the user interface of Nutshell and the email sequences as well as the blasts feature. It is very easy to stay organized using Nutshell. The tasks bar is really handy. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I would have liked a feature to embed media instead of having to link it in outbound emails. Review collected by and hosted on G2.com.