Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(82)

Verified by Nutshell

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Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

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Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/2/2020

"Almost great"

3.5/5

What do you like best about Nutshell?

I like how intuitive Nutshell is, how it efficiently and effectively syncs and pulls in data Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I don't like several things, most notably the inability to get a reminder for a task of 5 minutes or less. I also don't care for how duplicates are merged, where the new info is superseded by the older record in a new record. In my field, people change positions and facilities constantly and when I add the new info, it should take precedence, or both should appear, with the new info at the top. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/17/2021

"Great out of the box CRM!"

4/5

What do you like best about Nutshell?

Amazing out-of-the-box solution with fantastic customer support. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The UI/UX could be better designed and more user friendly Review collected by and hosted on G2.com.

Mark B.

Small-Business (50 or fewer emp.)

12/2/2020

"LOVE this CRM"

5/5

What do you like best about Nutshell?

Well, I am learning more and more everyday as my business grows. I love the financial aspect, the reminders, the email capabilities, the SMTP. It's easy to use and the people are amazing at Nutshell. I really mean it! EVERY SINGLE PERSON I have ever talked to there has been outstanding and patient with me. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I can't think of anything. That's an honest answer. From what I use it for, it does it all for me. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/17/2021

"Nutshell Review"

4/5

What do you like best about Nutshell?

Easy to post notes and quick to find past posts. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sorting of the names under a specific corporation - complex to find groups Review collected by and hosted on G2.com.

Verified User in Building Materials

Mid-Market (51-1000 emp.)

8/24/2021

"Great tool to track interactions, a bit of work for manual entry required"

3.5/5

What do you like best about Nutshell?

Able to track all different types of interactions. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Emailing out of Nutshell does not always work. It often goes to the client's spam. The search tools are finicky. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/17/2021

"This is a great CRM program"

4.5/5

What do you like best about Nutshell?

This is a great CRM program. It's very easy to use and has extras that makes Organization easier Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There's not anything I can think of that I dislike Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

8/18/2021

"I think Nutshell is easy to use, however I can't get my staff to use it correctly."

2.5/5

What do you like best about Nutshell?

I like that each client has their own pipeline. Easy to track their status. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

That it really isn't a money system. Not good for financials. Review collected by and hosted on G2.com.

Vitaly S.

Small-Business (50 or fewer emp.)

8/21/2020

"Very practical, simple CRM app"

5/5

What do you like best about Nutshell?

It is easy to use, not overloaded with features Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Tags could work better, relationships between groups of companies missing Review collected by and hosted on G2.com.

Recommendations to others considering Nutshell:

It is a safe option. Affordable, plenty of features that you really need, and easy to use. Implementation and user onboarding were also quite easy. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Performs customer relationship management for us, it does the job well.

I like that it is easy to use for most frequently done tasks. For example, when you search for a particular company or a contact person, all you have to do is press on the general search field and start typing the name - it usually finds the right record after just a few characters typed. We are also using multiple integrations, such as Exchange mail integration, calendar integration, Olark integration, Mailchimp integration, and our custom internal integration for our customer information system. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

8/17/2021

"An intuitive and efficient CRM that allows for accountability and encouragement!"

3.5/5

What do you like best about Nutshell?

The ability to input leads and meetings. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I am not sure at the moment. It works ok Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

8/17/2021

"great"

5/5

What do you like best about Nutshell?

It helps users to interact and keep a record of every conversation Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Nothing is as such dissappointing to me. I really like it. Review collected by and hosted on G2.com.

Questions about Nutshell? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ask about Nutshell

Francisco Villa

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Last activity about 4 years ago

How can I make my planning faster?

1 Upvote

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Craig Kazda

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Last activity about 2 years ago

What integration options have you found that work best for Nutshell?

2 Upvotes

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Pricing Options

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

Sales Growth

Starting at $25.00

1 user Per Month

Sales Pro

Starting at $42.00

1 user Per Month

View More Pricing Information

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Nutshell Features

Platform

User, Role, and Access Management

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Marketing Automation

Email Marketing

Lead Management

Customer Support

Customer Support Portal

Knowledge Base

View More Features

4.3 out of 5 stars

Nutshell Reviews & Product Details

Pricing

Sales Foundation

Nutshell Integrations

Nutshell Media

Official Downloads

Interactive Demo

Have you used Nutshell before?

Nutshell Reviews (1,411)

Nutshell Reviews (1,411)

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Questions about Nutshell? Ask real users or explore answers from the community

Pricing Options

Sales Foundation

Sales Growth

Sales Pro

Nutshell Features

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