Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(82)

Verified by Nutshell

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Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

(5)

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David H.

Director of Marketing

Small-Business (50 or fewer emp.)

2/13/2024

"Very easy to use and super affordable"

5/5

What do you like best about Nutshell?

The UI is great, no complaints about functionality on my end either. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

It is great for what it is. I don't dislike anything about it given its price point. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you for sharing your kind words about Nutshell! We're so glad to hear Nutshell is helping your team track leads!

Cheers,

Jewell from Nutshell

Lovepreet K.

Sales operation

Mid-Market (51-1000 emp.)

7/1/2024

"Review about nutshell"

5/5

What do you like best about Nutshell?

This platform is very kind of user friendly, even best for small business and has best features like sales automation and even strong customer support Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Right now, I didn't faced any issue as such Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you for the positive review of Nutshell, Lovepreet! We're glad to hear you're finding Nutshell user friendly and that it's helping your team manage sales automation and contact management!

All the best,

Jewell from Nutshell

Verified User in Construction

Mid-Market (51-1000 emp.)

10/17/2024

"I have been using Nutshell for marketing purposes."

3.5/5

What do you like best about Nutshell?

Ease of use, preset templates for newsletters, campaigns, other marketing materials, and customer support. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Analytics for report building is limited. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you for sharing your positive experience with Nutshell! We're glad to hear Nutshell is easy to use and that you've been utilizing marketing features like Nutshell Campaigns.

You'll also be glad to know that this quarter we'll be enhancing our marketing reporting capabilities. You can keep up to date on the newest Nutshell updates here: https://www.nutshell.com/product-updates-roadmap.

All the best,

Jewell from Nutshell

Melissa C.

Small-Business (50 or fewer emp.)

11/9/2023

"Nutshell is a great CRM that is integral to our business"

5/5

What do you like best about Nutshell?

Nutshell is easy to use and navigate and helps organize everything that you need. As a CRM it has been vital to the success of our business. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Nutshell is very robust and at times it seems as if it pulls the wrong emails into our Leads that are not applicable, so I do have to do some cleanup to make sure the correct emails are in the correct Leads. Also, it often asks if things are "duplicates" that are not, which can be somewhat annoying but is not a huge deal Review collected by and hosted on G2.com.

Marissa F.

Small-Business (50 or fewer emp.)

11/9/2023

"REALLY ENJOY NUTSHELL AND ALL IT'S CAPABILITIES!"

5/5

What do you like best about Nutshell?

Nutshell reps have contacted me often enough where I feel I can reach out for any questions. I have online videos I can watch for resource, and the product is not complicated to use! My company uses this every day, and it is required for me to maintain my leads and follows ups. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I don't see any downsides. I have only been using Nutshell for 6 months, but there are many ways to be able to learn! It was easy for me to get started and I even had a helpful tracklist to onboarding to get me started! Review collected by and hosted on G2.com.

Dalton K.

Mid-Market (51-1000 emp.)

3/7/2024

"Nutshell is a great CRM, easily accessible and user friendly."

5/5

What do you like best about Nutshell?

Nutshell filters out duplicate companies. Running reports and very simple. The best part is it send automated follow ups to customers by using the drop sequence. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sometimes it takes a while to load. In the documents you upload, once you download them they have + signs between each word which becomes frustrating at times. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you so much for sharing your positive feedback about Nutshell, Dalton! We're glad to hear Nutshell is helping your team automate communications and report on your data! And if you're having issues with document uploads, feel free to reach out to our support team for assistance!

Best,

Jewell from Nutshell

Matthew L.

Small-Business (50 or fewer emp.)

12/8/2023

"Nutshell is a simple CRM solution"

5/5

What do you like best about Nutshell?

The best thing about Nutshell is how easy it is to maneuver from one to another. I can easily look up contacts or a list of contacts in a quick and efficient way. I also love the email templates. The custom fields aspect has been also a valuable attribute that Nutshell offers. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I wish I could connect contacts. I'm not exactly sure the best way to do this, but I have many contacts that are spouses. Nutshell may also want to consider creating their own meeting scheduling tool like calendly or I use youcanbookme.com. Review collected by and hosted on G2.com.

Christopher L.

Small-Business (50 or fewer emp.)

2/8/2024

"Nutshell is a win for my team!"

4.5/5

What do you like best about Nutshell?

Nutshell is the central hub for my team. We are a fully remote company, so it's the easiest and most convenient place to check in on team members and clients alike. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

At times, there are slow loading times on pages. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you so much for sharing your fantastic feedback about Nutshell, Christopher! We're glad to hear Nutshell is helping your team stay connected and keep track of clients! We look forward to seeing how Nutshell continues helping you grow your business!

Best,

Jewell from Nutshell

Christopher D.

Small-Business (50 or fewer emp.)

12/7/2023

"Incredibly efficient CRM system - Amazing customer service - Stellar white glove onboarding process"

5/5

What do you like best about Nutshell?

The functionality is critical to our new business initiatives. The ability to segment, organize, and then market to our customer base and potential customer base has been a game changer. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The scheduler is something we will use in the future once it's a bit more robust with connectivity and functionality. Otherwise there really isn't much we aren't able to do pretty easily. Review collected by and hosted on G2.com.

Timothy H.

Small-Business (50 or fewer emp.)

2/15/2024

"It is a great tool for lead generation and aggregating data based on our efforts"

3.5/5

What do you like best about Nutshell?

The easy to understand UI and reporting tool

Getting spun up on the tool was easy and allowed the organization a co-located point for business development efforts.

We use this tool multiple times a week to keep up with prospect updates Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I don't use all of the features as they are not all applicable, though having them is nice Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you so much for sharing your positive experience with Nutshell, Timothy! We're excited to hear that Nutshell is easy for your team to use for tracking prospects and leads!

Cheers,

Jewell from Nutshell