Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(83)

Verified by Nutshell

Acuity Scheduling

Airtable

Apollo

Azure Identity Management

Dialpad AI-Powered Customer Communications Platform

Dropbox Sign (formerly HelloSign)

Intuit Mailchimp All-in-One Marketing Platform

Jotform

JustCall

KIT

Kixie PowerCall & SMS

QuickBooks Desktop Pro

QuickBooks Online

Quo

Quotient

RingCentral Contact Center

RingEX

Seamless (formally Seamless.AI)

Shopify

SignRequest for G Suite

Vonage Business Communications

Webflow

WebFX

WhatsApp Business Platform

Zendesk for Customer Service

Zoho CRM

Zoom Workplace

Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

(5)

edit

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

Verified User in Manufacturing

12/17/2025

"New user, very easy to use, not as much when setting up processes for the sales group to use"

4/5

What do you like best about Nutshell?

Intuitive and easy to use and teach once set up. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Setting up and understanding all the steps takes some effort Review collected by and hosted on G2.com.

Eric R. B.

Chief Product Officer

Small-Business (50 or fewer emp.)

11/7/2024

"Nutshell is one of the best SMB CRMs thanks to intuitive design and feature richness"

2.5/5

What do you like best about Nutshell?

Nutshell packs a lot of value for a reasonable price, with deep integration options. The on-boarding is also well-done and included with the system. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The marketing component should be folding into the basic product rather than cordoning it off in an extra module.

We ended up dropping nutshell because it was too bulky for a small company. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Nutshell is giving us the ability to track different sales flows with separate target cohorts effectively. We have a large number of different types of leads that go though different sales cycles. Nutshell's capabilities here are excellent, allowing us to set up bespoke processes for each type of prospect and lead. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

edit

Thank you for sharing your positive experience with Nutshell, Eric! We're glad to hear that Nutshell brings high value to your team, helping you track types of leads and various sales cycles to help you optimize your processes for each lead.

All the best,

Jewell from Nutshell

Vaishnavi M.

Technical Operations Executive

Mid-Market (51-1000 emp.)

5/5/2025

"Nutshell - User Friendly tool"

5/5

What do you like best about Nutshell?

How easy it makes the process to send out marketing emails out to the client making the process hassle free. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

So far have been playing around with the tool and have not come across disliking it. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

edit

Thank you for sharing your positive review of Nutshell, Vaishnavi! We're glad to hear how Nutshell is helping you send marketing emails, save your data, and track clients for better relationship management!

All the best,

Jewell from Nutshell

Verified User in Arts and Crafts

12/19/2025

"Great for small teams!"

4.5/5

What do you like best about Nutshell?

Very easy to get help, and solve a need! Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sometimes the server is slow, which slows my work down as well. Review collected by and hosted on G2.com.

Brian D.

Managing Operator

Small-Business (50 or fewer emp.)

11/30/2024

"Top of the list as my choice of CRM"

5/5

What do you like best about Nutshell?

The user interface is incredibly intuitive, making it easy to navigate even for someone without a technical background. Setting up and customizing workflows was a breeze, and I can now track leads, manage customer interactions, and automate follow-ups with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The program does have a large list of options and possiblities. At first glance I though that it might be too much... more than I needed. But after diving in a bit, I determined to only use exactly what I needed and forget about the options/services that were not important to me. It's alot to unpack, at first glance. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

edit

Thank you for sharing your positive review of Nutshell, Brian! Our team is glad to hear that Nutshell is easy to use and helps you track leads and automate follow-ups! We're also excited that Nutshell's reporting and analytics tools are helping you monitor your sales performance and improve productivity!

Nutshell does have a lot of features to unpack - and the use-as-you-grow approach is exactly why we create so many useful features for our customers! If you'd like more resources to get the most out of Nutshell for your use case, check out our Guided Tours page: https://www.nutshell.com/guided-tours. We offer ongoing live demos and pre-recorded webinars that can help you dive into Nutshell's features and determine what options might be the most beneficial for your team!

All the best,

Jewell from Nutshell

Jordan F.

Territory Sales Manager

Small-Business (50 or fewer emp.)

11/7/2024

"Nutshell Review"

5/5

What do you like best about Nutshell?

The friendly-user interface and the ability to "drag and drop" files into a Lead. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sometimes it will time out and I have to refresh the page. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

edit

Thank you for sharing your positive review of Nutshell, Jordan! We're glad that Nutshell is helping your team track files associated with leads, manage marketing emails, and see into email click rates!

All the best,

Jewell from Nutshell

Mary Bowen A.

Sr Product Manager

Small-Business (50 or fewer emp.)

2/20/2025

"Easy to use CRM with a good price point for smaller/mid size companies"

4/5

What do you like best about Nutshell?

Easy to use, great support team, great AI bot that can answer most questions, good outbound email / lead mgmt functionality, good reporting / dashboards. importing / exporting data is straightforward. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I wish we could connect 2 people via an entity that was not a company, and then put those 2 people on a lead to receive the same outbound marketing treatment. then if either of them acts, the lead is considered won. we should be able to store "components" to re-use in emails. templates are helpful, but being able to drag and drop pre-built, branded components would be even better. the "might be a duplicate" functionality is too wide open - should be more stringent so you can just mass apply it. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

edit

Thank you for sharing your positive review of Nutshell, Mary! We're glad Nutshell is helping you manage leads and email marketing, supports your customer acquisition and retention efforts, and is easy to use!

I also appreciate your feedback about some features you'd like to see within Nutshell. I've shared them with our product team for consideration in future updates, as we're always working to make Nutshell the best CRM for our customers.

All the best,

Jewell from Nutshell