--- title: Appian Reviews meta_title: 'Appian Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 502 reviews by the users' company size, role or industry to find out how Appian works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 502 scale: '5' date_modified: '2026-08-15' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Appian Reviews **Vendor:** Appian **Category:** [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps) **Average Rating:** 4.5/5.0 **Total Reviews:** 502 ## About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to be named a Leader by Gartner for Business Orchestration and Automation Technologies (BOAT). Access report via: https://ap.pn/3d8RYQJ ## Appian Pros & Cons **What users like:** - Users appreciate the **ease of use** in Appian, enabling quick transformation of complex business processes into applications. (38 reviews) - Users value the **efficient automation** in Appian, enabling rapid transformation of complex business processes into functional applications. (29 reviews) - Users appreciate the **low-code approach** of Appian, enabling quick development of complex business applications efficiently. (26 reviews) - Users praise the **effective orchestration of processes** in Appian, enhancing business logic over boilerplate code. (24 reviews) - Users appreciate the **forward-thinking AI capabilities** of Appian, enhancing innovation and streamlining the development process. (23 reviews) - Low Coding (22 reviews) - Speed (22 reviews) - Users value the **agility and collaboration** of Appian, enabling rapid and efficient business process automation. (21 reviews) - Users value the **fast development** capabilities of Appian, enabling quick creation and replacement of applications. (19 reviews) - Development Speed (18 reviews) **What users dislike:** - Users note the **limited features** of Appian, expressing a desire for more essential enhancements without extra costs. (15 reviews) - Users find Appian's **licensing costs to be expensive** , limiting their ability to adopt the platform effectively. (13 reviews) - Users find Appian to have **limited flexibility** for custom UI and complex logic, impacting development ease. (12 reviews) - Users find **complexity in customization** with Appian, as it can be difficult to meet specific business needs. (11 reviews) - Users find **limited customization** in Appian, especially for complex UIs and debugging, impacting their development experience. (11 reviews) - Users experience significant **performance issues** with Appian, particularly when handling large data volumes or technical difficulties. (11 reviews) - Users face a **steep learning curve** with Appian, especially when trying to master complex features and configurations. (9 reviews) - Cost Issues (8 reviews) - Lack of Features (8 reviews) - Slow Performance (8 reviews) ## Appian Reviews ### 1. A fascinating journey **Rating:** 4.5/5.0 stars **Reviewed by:** Nasser A. | Appian Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Appian?** The way Appian adapts to new trends e.g. The new wave of AI and how quickly Appian is able to adapt but also lead the way rather than changing for the sake of it. **What do you dislike about Appian?** Appian at times can be difficult to tailor to certain business needs, although these use cases may not be suitable for Appian, there is still a way that should be possible. **What problems is Appian solving and how is that benefiting you?** The speed of development and security. ### 2. Great product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** I like appian's low-code approach and how it simplifies application development with a drag-and-drop interface **What do you dislike about Appian?** Have heard some feedback about Appian's training platform **What problems is Appian solving and how is that benefiting you?** Solving problems related to improving efficiency, automating processes, and enhancing the user experience ### 3. AI orchestration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** How integrated appian platform is wit AI agents **What do you dislike about Appian?** Licensing cost for small scale businesses **What problems is Appian solving and how is that benefiting you?** As solutions architect it is simple to work with various members of the team ### 4. Beginner **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** It’s really fast because of the low code capabilities **What do you dislike about Appian?** I feel like it is really expensive than other low code tools **What problems is Appian solving and how is that benefiting you?** It’s a file management system ### 5. Great application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** Embedded AI in processes with guardrails **What do you dislike about Appian?** Nothing, great technology. Takes change mgt to transform **What problems is Appian solving and how is that benefiting you?** Improving all of our business processes ### 6. Speedy and Efficient App Development **Rating:** 4.0/5.0 stars **Reviewed by:** Vaibhav G. | Senior Appian Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Appian?** Appian is easy for follow low-code platform which allows to create and formulize complex business processes. **What do you dislike about Appian?** Appian struggles with huge volumes of data processing. **What problems is Appian solving and how is that benefiting you?** Data Fabric offering is really useful for integrating different data sources and act on the data in a record centric way. ### 7. Collaboration + **Rating:** 5.0/5.0 stars **Reviewed by:** Dale W. | Managing Director - Local Government and Housing, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Appian?** The technology is great but what makes Appian stand out is the collaboration of their people. A genuine partnership **What do you dislike about Appian?** There is nothing I can comment on in this section **What problems is Appian solving and how is that benefiting you?** Appian is helping with the automation and digitisation of very complex manual processes ### 8. Fast paced engagement with a product that exceeds expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan P. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Appian?** The pace in which APPIAN work, the expertise they bring to the table and the upskilling and empowering of local staff to administer the system. **What do you dislike about Appian?** There isn't anything I would recommend as a downside. **What problems is Appian solving and how is that benefiting you?** Speed to serve and being system agnostic. ### 9. Automating Business Process Quickly through Appian **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** Appian is a powerful business process automation tool. Our company has builds under Appian that are used daily. It has allowed our company to implement builds in record times, usually takes 2 months to 15 days. Appian has proved its strength in data integration to external systems such as Salesforce and AWS. Lastly, Appian's process workflow is easy to use and offers a wide variety of smart services. **What do you dislike about Appian?** Appian lacks elastically scalable offerings, especially for builds that have dynamic traffic from customers and internal users. Appian is also quite expensive compared to other competitors in recent times. Lastly, Appian is still quite limited in mobile-app development and deployment. Appian support is average as the issues ticketing system would be better if it can offer live support. **What problems is Appian solving and how is that benefiting you?** Appian has helped us enrich customer experience by enabling straight-through processes without human intervention. It has also helped us streamline customer onboarding processes - from application to investigation. Lastly, as pioneers in the industry, the ease of development in Appian has helped us develop and deploy faster. ### 10. Great Product, weird license model **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Appian?** Appian, the platform, is a great product. It's incredibly extendable and configurable, and easy to tailor to your customers needs. The recent releases have greatly improved Appians capability, and I look forward to what they're going to release next. The recent focus on product sales (as in, selling from a pre built Appian app, as opposed to selling a scratch build) makes it easier to hook new clients with impressive interfaces and capabilities with less effort on the dev team. **What do you dislike about Appian?** I cannot explain their licensing cost in a easy and succinct way. It's cost per user, unless it's not. It's X price, unless you want to use the new app they're marketing. In addition, it can be difficult to develop and test custom plugins and components. While that is a rarer use case, it can still come up. I also wish Appian made more product/app tools available to partners, like the solutions hub. **What problems is Appian solving and how is that benefiting you?** Appian's low code platform makes it easy to take a customer's vision and make it reality. Or, at least as close as we can reasonably get. It allows for rapid iteration with a relatively light team of developers. ### 11. Appian as a productivity tool, review **Rating:** 3.5/5.0 stars **Reviewed by:** Mark W. | Appian & OpenText Cordys BPM Designer/Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Appian?** Smoothness of developer experience. Built-in tips, context sensitive help and Ecosystem support are great. **What do you dislike about Appian?** - Proprietary, lack of migration tools to open source products and tools or other cots vendor tools. - Serious coding skills unique to Appian are required to produce most real-world applications. **Recommendations to others considering Appian:** App Ian is great for business, time to produce working useful applications beats other tools, except perhaps Pega, but cost far less than Pega. Appian is committed to growth and encompassing DevOps and better UI tools, important fir protecting your investment. **What problems is Appian solving and how is that benefiting you?** Standard biz apps that don’t require fancy UI **Official Response from Heather Truettner:** > Hi Mark, Thank you for leaving your review. We've shared your feedback with our internal teams. ### 12. Engaging and efficient company with a product that reflects exactly how they work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Appian?** Appian have a great team of people who are able to visual a product and support the sprints to deliver a real functioning product. **What do you dislike about Appian?** I do not have anything to dislike about Appain. **What problems is Appian solving and how is that benefiting you?** Building a product that has the potential to collect Aged Debt over millions of pounds. ### 13. Easy to learn lowcode platform with many, many features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Appian?** The development speed and incremental improvements **What do you dislike about Appian?** Business thinks we can do magic - expecting very speedy results while we depend on other systems as wel **What problems is Appian solving and how is that benefiting you?** We built a global lifecycle management system to replace many local systems and create better data hygiene ### 14. Appian is a great business process management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Appian?** I like that it's feature rich and easy to use. The UI is self explanatory. **What do you dislike about Appian?** I feel that the documentation sometimes lacks detail in what needs to be found, such as technical terms. **What problems is Appian solving and how is that benefiting you?** Allowing us to easily manage cases. ### 15. Looking forward for a long-term partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Alla S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** Flexibility, versatility, ease of use, AI skills **What do you dislike about Appian?** In practice it still takes a long time to build an app from scratch when we have to spell out every small detail. **What problems is Appian solving and how is that benefiting you?** Optimizing the E2E order booking process for medical supplies orders received via e-mail. Appian helps to automate validation steps (e.g. validating material, partner information, check if price difference is within the tolerance limits) as well automate interactions between several teams involved in the process. ### 16. Best BPM Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gayatre S. | Senior Technical Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Appian?** Appian has variety of features like automation, AI, process model, data fabrication, etc **What do you dislike about Appian?** We can't front end design of appian it's pretty much same design and menus **What problems is Appian solving and how is that benefiting you?** Using appian functions and features development is made simple and efficient ### 17. My experience with Appian **Rating:** 4.5/5.0 stars **Reviewed by:** Reza M. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Appian?** It allows you to build very customizable, secure, polished apps with very few developers incredibly quickly. Easy integrations, many out of the box features. **What do you dislike about Appian?** Sometimes the components are a bit limiting -- so you have to get creative if there is something appian doesn't offer out of the box **What problems is Appian solving and how is that benefiting you?** Appian is able to quickly setup web apps and offers a large base of support for developers to deliver great products. ### 18. More than 5 years experience as an Appian Developer. **Rating:** 5.0/5.0 stars **Reviewed by:** Selamawit E. | Software Developer II / Appian, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Appian?** The fact that it's a powerful tool which allows to build several kinds of applications and workflows in short period of time. It's very user friendly and provides many features business needs. I like that it is low-code platform development and easy to learn as well. **What do you dislike about Appian?** Not much but if document storage and management are improved it will be a great addition. **What problems is Appian solving and how is that benefiting you?** Appian has been solving many problems in my organization. We were able to transform from multiple legacy systems to Appian and the users experience using Appian have been great and very positive. ### 19. The Technology **Rating:** 4.0/5.0 stars **Reviewed by:** Lokesh V. | Senior Consultant-Networks (TSS-482), Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Appian?** The technology it has got to change the world's perspective of digital data security **What do you dislike about Appian?** The monitoring tool and the advanced automation system development. **What problems is Appian solving and how is that benefiting you?** Definitely ### 20. CIO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Appian?** Appian's low-code platform is popular for its ease of use, integration capabilities, rapid development, process automation, and scalability, making it ideal for quickly creating and deploying business applications and improving operational efficiency. **What do you dislike about Appian?** Nothing in particular and hope they can continue to enhance their solution to support all our future needs. **What problems is Appian solving and how is that benefiting you?** It help us improve our cost savings on IT automation, increased efficiency, and better utilization of IT resources. ### 21. Appian. Path to hyper automation **Rating:** 4.0/5.0 stars **Reviewed by:** Amitesh S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Appian?** Great UI Refined data fabric layer Addition of process mining and RPA Evolving platform **What do you dislike about Appian?** The need to make adjustments to your code to be able to make it mobile reactive. Also the issue of not being able to inject custom code using java script **What problems is Appian solving and how is that benefiting you?** We are a fund management service and Appian is used for onboarding different customers and funds into our system using Appian's Connected Onboarding Solution ### 22. Appian and its limitations with low code **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Appian?** Appian makes it incredibly easy for a small amount of developers to create a large application. **What do you dislike about Appian?** Although low code is something that Appian touts and pushes for, almost every developer uses solely the expression editor which means there is a great need for writing code but Appian doesn't support that as much when it comes to things like ui for the expression editor. **What problems is Appian solving and how is that benefiting you?** Appian is helping us solve how we have any clients with many different needs ### 23. The possibilities are limitless **Rating:** 4.0/5.0 stars **Reviewed by:** Petra Z. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** Great collaboration with the team and agility to deliver fast, always with proactive approach. Also the Appian team has become a true extension of our team which has been amazing for the collaboration. **What do you dislike about Appian?** Would appreciate even more proactive news when solutioning a problem **What problems is Appian solving and how is that benefiting you?** Serves as a system of engagement for processing complex projects requiring a workflow - reducing many tools to one or few and ability for users to see all they need on one screen instead of many ### 24. Rapid Application Development **Rating:** 4.5/5.0 stars **Reviewed by:** Roy Ramon M. | Application Developer, Backend Development, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** All in one platform, provides the ability to develop applications quicker, and integrate with external systems. **What do you dislike about Appian?** Errors are not straightforward, that leads to contacting Appian Suport for further analysis. **What problems is Appian solving and how is that benefiting you?** Moving away from emails, and letting users send requests through Appian applications. ### 25. About Appian **Rating:** 4.0/5.0 stars **Reviewed by:** Mauro B. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2023 **What do you like best about Appian?** Appian's low-code approach simplifies the application development process, allowing users to create robust and functional applications with minimal coding. In my opinion ,this not only accelerates the development cycle but also makes it accessible to individuals with varying levels of technical expertise. With that in mind Appian allows rapid application development is commendable. Appian enables users to swiftly bring their ideas to fruition, resulting in a faster time-to-market for software solutions. This agility is crucial in today's dynamic business environment. Appian also excels process automation, streamlining complex business workflows. Im my opinion, this capability enhances operational efficiency by automating repetitive tasks and ensuring a smoother flow of processes. This not only saves time but also reduces the likelihood of errors in critical business operations. **What do you dislike about Appian?** Cost: Some of my clients have expressed concerns about the cost of Appian, stating that it might be on the higher side compared to other low-code platforms. Limited Customization in UI: Although Appian offers tools for designing user interfaces, some of my clientes have mentioned limitations in terms of highly customized and intricate UI designs. Depending on specific design requirements, users may find the options somewhat restrictive. **What problems is Appian solving and how is that benefiting you?** In my oppion appian helps my clients streamline and automate complex business processes. By offering solutions that address process inefficiencies, I can demonstrate how your Appian services improve operational efficiency, reduce manual errors, and enhance overall productivity for your clients.By aligning my Appian services with this problem-solving aspect, I position myself as a partner who understands the unique challenges that my clients face and offers tailored solutions using the capabilities of the Appian platform. This can enhance the value proposition of my services and benefit your consulting business. ### 26. Appian Low Code **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** With the appian low code platform, I am able to quickly and effectively build apps for my clients that address their specific use case and business needs. **What do you dislike about Appian?** Sometimes the Appian platform has unhelpful ways of alerting users to errors. A bit of a learning curve on how to figure things out. **What problems is Appian solving and how is that benefiting you?** Appian is solving Uber specific client needs that aren't available on many out of the box platforms ### 27. Technical Lead **Rating:** 5.0/5.0 stars **Reviewed by:** erick p. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** I like how Appian releases new features every quarter and keeping up-to-date with latest technical features. **What do you dislike about Appian?** One of the things Appian can improve on is increasing the limit of records that can be synched from 4 million to at least 20 million. **What problems is Appian solving and how is that benefiting you?** We use Appian as the BPM platform tool across the enterprise to complete client requests. It has helped the business drastically make their processes more efficient. ### 28. Most adaptable and innovative solution of recent times **Rating:** 4.5/5.0 stars **Reviewed by:** Mahitha C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** Approachable, easy to developdapt and promote **What do you dislike about Appian?** Scalability , still exploring autoscling and records sync slowness **What problems is Appian solving and how is that benefiting you?** Held with records management, Documentum administration and converting paper processes to digital pdfs. ### 29. Fast deployments **Rating:** 3.5/5.0 stars **Reviewed by:** James K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** The ability to develop and deploy a simple workflow application with minimal turnaround time **What do you dislike about Appian?** Lack of customiazation for front end and user experience **What problems is Appian solving and how is that benefiting you?** Managing and documenting business processes ### 30. The breakout sessions were Informational. **Rating:** 4.0/5.0 stars **Reviewed by:** Rekha v. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** Case management module. Working with AWS AI and integration with Appian sounds promising. **What do you dislike about Appian?** Licensing cost is high. We are a customer of Appian. **What problems is Appian solving and how is that benefiting you?** Case management Workflow management ### 31. Solían está bien **Rating:** 2.5/5.0 stars **Reviewed by:** Daniel K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Appian?** Being able to review the specifics of PMs **What do you dislike about Appian?** People expect that it is low code and quick to develop. Not true for complex apps. **What problems is Appian solving and how is that benefiting you?** Cms development ### 32. Appian is providing a good solution **Rating:** 3.5/5.0 stars **Reviewed by:** Chhavi M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** Appian is providing solutions for effective Case management and workflow manay **What do you dislike about Appian?** Too much explanation is needed to define the requirements **What problems is Appian solving and how is that benefiting you?** Case management and automation ### 33. Onestop platform for digital transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Christian M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** It is THE platform for digital transformation **What do you dislike about Appian?** Altough said to be low-code, you should have some good understanding of IT **What problems is Appian solving and how is that benefiting you?** Easy and fast development ### 34. Faster time to go-live - clicks, not code. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Appian?** Lots of horse power under the hood. Can deliver as much or as little complexity as needed. Very robust implementation ecosystem. New case management studio goes from low code to (almost) no code. **What do you dislike about Appian?** There is a learning curve for sure. Low code on its own is not a panacea. Still need to have solid requirements and business strategy. Solutions can get very complicated if you end up stitching multiple 3rd party systems. **What problems is Appian solving and how is that benefiting you?** Rapid go to market - significantly cutting down development time and cost. Especially in case management use cases, where the emphasis is on workflows and automation. ### 35. Best product in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Appian?** Ai Capabilities and RTO and RPO along with high availability **What do you dislike about Appian?** Not that I can think of as yet, will post when I find **What problems is Appian solving and how is that benefiting you?** Process automation ### 36. Still looking at Appian **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Appian?** Low code platform and quick to deploy to have a minimum viable product. **What do you dislike about Appian?** Community version quite heavily used and quite hard to get access to play with Appian **What problems is Appian solving and how is that benefiting you?** Bring various features to clients ### 37. Fast and Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Herberto O. | VP Planeacion y Tecnologia, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** the simplicity of the speed with which developments are deployed **What do you dislike about Appian?** In general I think the product is very good, I don't have any complaints or aspects that I dislike about apián. **What problems is Appian solving and how is that benefiting you?** automation of highly complex processes that required several systems to be able to integrate ### 38. Low Code Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** Appian is a very powerful low code platform that allows quick and iterative development while overcoming difficult or complex requirements. **What do you dislike about Appian?** The process modeler is in need of an upgrade. The record writes have become annoying with how they only store the primary key. Text styling is not as dynamic as it could be for an application or user. **What problems is Appian solving and how is that benefiting you?** They have improved AI, record sync limits, and scalability. These all allow for more dynamic solutions and more use cases for clients. ### 39. A true low code platform **Rating:** 4.0/5.0 stars **Reviewed by:** Gagan K. | Senior Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Appian?** Low code, modular design, quick to adapt, Lots of support, citizen development, AI, RPA, perfect for workflow and case solutions. **What do you dislike about Appian?** Some enhancements still required, example no native support for Kafka, DAST scans, data segregation. **What problems is Appian solving and how is that benefiting you?** Modernization of business processes & centralized rules implementation. ### 40. Deliver Value on Time **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan F. | Encargado Departamento Plataformas y Servicios, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** How fast you can deliver value to the customer adding on top of a good service and solutions **What do you dislike about Appian?** Better design experience on mobile apps is a need **What problems is Appian solving and how is that benefiting you?** DataFabric is making possible integration and interoperability over a big number of legacy software ### 41. Very flexible! **Rating:** 5.0/5.0 stars **Reviewed by:** Aby A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** Very flexible and versatile when it comes to different industries **What do you dislike about Appian?** Some of the features are still not up to date to current needs. Like adding footers or more control over scrolling **What problems is Appian solving and how is that benefiting you?** Streamlining processes and information in one place ### 42. Best example of using GenAI within ProcessHQ **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** Decentralized data fabric really resonates with companies with data silos. The idea of creating data lakes and using Big Data to extract meaning is gone. **What do you dislike about Appian?** Simple UI does not resonate with every customer **What problems is Appian solving and how is that benefiting you?** Knowledge sharing amongst government SMEs ### 43. The easiest way to develop professional-level applications is to use modern development frameworks and tools that streamline the coding process, provide robust libraries, and offer comprehensive documentation. Additionally, leveraging cloud services for deployment and scalability can enhance the development process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** The learning curve to get into Appian is not bad at all and the system is super user friendly. **What do you dislike about Appian?** The system does not permit developers to customize interfaces using HTML/CSS code. **What problems is Appian solving and how is that benefiting you?** Digital transformation refers to the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It also involves a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure. ### 44. Appian for everyone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** The easiness for endusers to get into it and understand how a simple process works. No need for a long training **What do you dislike about Appian?** At has limitations if you want customize things **What problems is Appian solving and how is that benefiting you?** Transparency issues in customer service ### 45. Complete process automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** The designer experience for the developer It continuously improves It's still is a bpm tool **What do you dislike about Appian?** The pricing model is complicated and expensive. It has gaps in realeasing new functionality **What problems is Appian solving and how is that benefiting you?** Process automation and digitalisation ### 46. Awesomeness in one package **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Appian?** Quick updates. Just when you think you need something, you will get it in an upcoming release **What do you dislike about Appian?** Over selling on the drag and drop, no code programming **What problems is Appian solving and how is that benefiting you?** Helps our customers immensely. ### 47. Great for bringing solutions to production FAST **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Appian?** For moderately complex and well defined business processes, Appian is great for both creating new applications as well as replacing legacy applications extremely quickly. **What do you dislike about Appian?** Though I understand the reason for marketing it as much as they do, I wish it wasn't sold as a drag and drop "citizen developer" tool as much as it is. **What problems is Appian solving and how is that benefiting you?** It's giving us a central place to view data and manage our processes. ### 48. Appian Developer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** How fast we can get new applications to prod. **What do you dislike about Appian?** Too restricted. Lack of flixibility in many cases. **What problems is Appian solving and how is that benefiting you?** Helped us to create a console to manipulate a website ui ### 49. Great for Process Streamlining **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** Great to incorporate into business areas where there are a lot of manual processes. This provides a single place to have process visibity along with analytics capability. **What do you dislike about Appian?** Nothing so far - the platform provides multiple ways to enhance business processes and later it up with existing data capabilities **What problems is Appian solving and how is that benefiting you?** Process streamlining making it easy for business to manage and reduce cycle time. Preventing errors and backlogs. ### 50. It’s a great platform to build quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** Quick development to get started and the the ability to integrate with different systems. **What do you dislike about Appian?** Confused with how licensing work and the limitations with design. **What problems is Appian solving and how is that benefiting you?** Case Management ## Appian Discussions - [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) - 1 comment, 1 upvote - [How can we user RPA with Appian ?](https://www.g2.com/discussions/31043-how-can-we-user-rpa-with-appian) - 1 comment, 1 upvote - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment - [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) - 1 comment - [View Appian pricing details and edition comparison](https://www.g2.com/products/appian/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+04%3A41%3A40+-0500&secure%5Bsession_id%5D=2c688ad3-9970-4b7e-9dd0-89ecfc266a3f&secure%5Btoken%5D=033cec42e1dcb6f5d2ad4943faf5eb5c5d3bde47545b9789c903891f84244a24&format=llm_user) ## Appian Integrations - [Asana for G Suite](https://www.g2.com/products/asana-for-g-suite/reviews) - [Atlassian Atlas](https://www.g2.com/products/atlassian-atlas/reviews) - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Google Analytics for G Suite](https://www.g2.com/products/google-analytics-for-g-suite/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Appian Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation - Document Automation - Business Process Automation - Configurable Workflow - Rules-Based Workflow **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails - API Security - Data Security - Authentication **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **Agentic AI - Genesys AppFoundry Marketplace** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Configurable Workflow - Rules-Based Workflow - Project Workflow - Customizable Templates **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability - Predictive Analytics - Real-Time Analytics - Real-Time Data **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Data Control** - Data Migration - Data Synchronization - Data Security - Real-Time Data - Data Aggregation and Publishing **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Automation** - RPA Integration - Application Development **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Collaboration** - Access Controls/Permissions - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management - Mobile Access - Deployment Management - Project Management - Integrations Management - Template Management - Application Management - Document Management - Workflow Management - Iteration Management - Requirements Management - Calendar Management - Task Management - Forms Management **Intelligent Automation** - OCR - Machine Learning - NLP **Generative AI** - AI Text Summarization **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Custom Development - Audit Trail - AI-assisted Development - Collaborative Development - Document Storage - Approval Process Control - Alerts/Notifications - CRM - Access Controls/Permissions - Third-Party Integrations - Drag & Drop - Reporting & Statistics - Monitoring - Real-Time Reporting - Customizable Reports - Performance Monitoring - Version Control - Database Support - Data Import/Export - Graphical Workflow Editor - Visual Modeling - Business Process Automation - AI Copilot - Activity Dashboard - API - Data Visualization - Generative AI - Customizable Forms - Customizable Fields - Web/Mobile App Development **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **Governance & Security** - Audit Logging - Role-Based Access Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Document Management - Audit Trail - AI Copilot - Real-Time Updates - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - Email Address Extraction - Forms Management - Data Extraction - Drag & Drop - Workflow Management - Access Controls/Permissions - API - Optical Character Recognition - Role-Based Permissions - Data Import/Export - Process Builder - Generative AI - Customer Experience Management - Search/Filter - Data Capture and Transfer - Compliance Management - Approval Process Control - Secure Data Storage - Process Control - Code-free Development - Ad hoc Analysis - Image Recognition - Data Storage Management - Performance Metrics - Activity Dashboard - Task Management - Monitoring - Customizable Reports - Version Control - Integration into Third Party Applications **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top Appian Alternatives - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,068 reviews)