# Descartes MacroPoint Reviews **Vendor:** Descartes Systems Group **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.7/5.0 **Total Reviews:** 852 ## About Descartes MacroPoint Descartes MacroPoint is a global freight visibility platform and carrier capacity network for logistics-intensive businesses. Our real-time data​ allows you to view, analyze, predict, and communicate the status of any shipment in real time using multimodal visibility, predictive analytics, and an automated communication platform enabling “Manage by Exception” capabilities. The cloud-based solution, which is integrated with a wide range of TMS platforms, can also automate and accelerate the carrier sourcing process with AI-driven capacity matching. ## Descartes MacroPoint Pros & Cons **What users like:** - Users appreciate the **ease of tracking loads** with Descartes MacroPoint, enhancing real-time visibility and communication. (84 reviews) - Users value the **ease of use** of Descartes MacroPoint, enhancing efficiency and streamlining carrier connections. (72 reviews) - Users value the **real-time tracking efficiency** of Descartes MacroPoint, enhancing shipment visibility and stakeholder communication. (67 reviews) - Users appreciate the **real-time tracking** of Descartes MacroPoint, enhancing visibility and ensuring efficient transit management. (57 reviews) - Users appreciate the **accurate tracking capabilities** of Descartes MacroPoint, streamlining logistics and ensuring timely deliveries. (51 reviews) - Customer Support (38 reviews) - GPS Tracking (31 reviews) - Time-Saving (29 reviews) - Driver Tracking (28 reviews) - Shipment Tracking (28 reviews) **What users dislike:** - Users experience occasional **tracking issues** with MacroPoint, including glitches and user interface challenges affecting location visibility. (47 reviews) - Users experience **carrier issues** with MacroPoint, including tracking glitches and limited visibility for customers and carriers. (20 reviews) - Users express frustration with **driver issues** like incorrect arrival markings and cumbersome driver management processes. (17 reviews) - Users often face **slow loading times** that hinder efficiency and result in frustrating delays during operations. (13 reviews) - Users face **slow performance** with Descartes MacroPoint, experiencing delays in pinging locations and activation issues. (11 reviews) - UX Improvement (11 reviews) - Time-Consuming (9 reviews) - Update Issues (9 reviews) - Expensive (8 reviews) - Integration Issues (8 reviews) ## Descartes MacroPoint Reviews ### 1. Robust Tracking with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo N. | Senior Visibility Tools Specialist, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Descartes MacroPoint?** I like the level of visibility and detail Descartes MacroPoint provides throughout the tracking process. The Control Towers is intuitive and easy to navigate, allowing us to quickly access load information, tracking events, and shipment status updates without having to reach through multiple screens. I also appreciate the detailed tracking available for each update, including visibility into the source of location pings and tracking identifiers. Features that help detect potential location spoofing or suspicious tracking activity add an extra layer of confidence when monitoring shipments. **What do you dislike about Descartes MacroPoint?** Overall, the platform works very well for our operational needs, and I have not encountered any major issues. If I could suggest improvements, I would like to see additional AI-powered capabilities that could help automate routine tracking tasks, and provide proactive recommendations. It also would be helpful to have an AI assistant during the self-integration process. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint provides real-time freight visibility, reducing time spent on manual updates and improving efficiency. It enhances shipment tracking, allowing quick response to customer inquiries and ensuring accurate tracking information. ### 2. Thoughts on MacroPoint Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge M. | Team lead - Logistics Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Descartes MacroPoint?** I love the real time tracking and the fact that it cuts down on check calls. this makes operations more efficient and helps us avoid any problems with cargo. **What do you dislike about Descartes MacroPoint?** Well, maybe the main challenge is sending the MP to the drivers and then having to trust service providers to comply with the tracking requirements. If they don’t, you still end up relying on manual monitoring, which means you’re only partially meeting the goal. That’s what I dislike about this. If there were another option to set the drivers up directly, it would be perfect. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The main is that MacroPoint basically fixes the problem of not having real-time visibility when tracking loads. Instead of depending on constant check calls or manual updates, it gives you automatic GPS tracking. For me, it saves a lot of time, cuts down on follow-ups, and lets me focus more on exceptions instead of chasing every single shipment. It also makes it easier to keep customers updated with accurate info and more reliable ETAs. ### 3. Revolutionized Our Freight Visibility with Real-Time Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge T. | Visibility Tools Senior Team Lead, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Descartes MacroPoint?** I really like Descartes MacroPoint's reliable real-time visibility and how it significantly reduces tracking efforts. It's great for maintaining accurate ETAs, automating shipment updates, and improving communication across teams. I also appreciate its integrations with multiple ELD providers and telematics systems, which make onboarding and tracking more efficient for carriers and brokers. The newer Control Tower 2.0 interface is much more user-friendly, organized, and efficient than previous versions. The updated layout makes it easier to monitor loads, navigate between tracking details, and manage day-to-day visibility operations smoothly. Overall, the user experience feels smoother and more intuitive for operational teams. **What do you dislike about Descartes MacroPoint?** One thing that could still be improved is tracking consistency across smaller carriers that use older or less compatible ELD systems. Occasionally, integrations can be inconsistent depending on the telematics provider being used. There are also times when tracking permissions or driver app adoption create delays during onboarding. Expanding integration stability and simplifying carrier onboarding even further would make the platform even stronger. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for real-time load tracking and visibility, helping reduce manual tracking calls, improve shipment monitoring, provide accurate ETAs, and maintain better communication with carriers and customers, enhancing operational efficiency. **Official Response from Alicia Washington:** > Hi Jorge, Thank you for your feedback! It is a pleasure working with your team and hearing the impact we are making. We appreciate your feedback on tracking sessions being inadvertently being marked as completed and are working on a solution. I will reach out directly with additional details. ### 4. Effective Cargo Tracking, Needs Quicker Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Emmanuel Z. | OTR Team leader, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Descartes MacroPoint?** I like receiving emails with tracking information and the ease of using the Descartes MacroPoint app and website to check the caller ID and know where the cargo is located. It really helps us track the trucks and see the unit's location so we can take action if there's a deviation from the planned route. Additionally, setting it up didn't take much time, and uploading for anyone is really easy. **What do you dislike about Descartes MacroPoint?** The updates maybe? I mean, some clients would like to get updates, like, more frequently. So sometimes, like, the lapses of time maybe ten minutes or one hour, for some people is too long. So maybe having, like, small errors, gaps of time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint solves communication issues with carriers, providing live tracking to keep customers informed. It helps locate cargo and take preventive actions when plans change, offering emails, app access, and caller ID to enhance cargo visibility. ### 5. Seamless Salesforce Integration, but Geofencing Radius Needs Fine-Tuning **Rating:** 3.5/5.0 stars **Reviewed by:** Dominic P. | Sales Development Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Descartes MacroPoint?** The most helpful think about macropoint has been the seamless integration with our tms system, Salesforce, which has made visibility easier on tracking shipments. **What do you dislike about Descartes MacroPoint?** Some issues our team has run into while working with macropoint is issues with geo fencing and how the radius of the fence affects in and out times with carriers triggering it. We have worked with the help desk to help refine these issues and they are always quick to assist us **What problems is Descartes MacroPoint solving and how is that benefiting you?** Not only is Macropoint providing us with a clear picture of where our trucks are on the road and if they are able to reach the destination on time, but also allowing us to send tracking notifications to customers during non business hours to have round the clock updates ### 6. Accurate Location History, Flexible Interfaces, and Responsive MacroPoint Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Descartes MacroPoint?** The breadcrumb location updates provide an accurate location history for Arrive loads and give customers good visibility. The Control Tower and Historical Search interfaces can be adjusted to make it easier to verify load details and confirm the current tracking identifier. The self-service onboarding link includes clear instructions, and carriers can add their credentials directly that helps them save time when following the instructions. If there are any issues during the integration process, we can email the MacroPoint team, and they typically reply within one day. The website also doesn’t experience power outages often (about once or twice per month), and when they do occur, they’re usually resolved the same day or by the following day. **What do you dislike about Descartes MacroPoint?** Sometimes tracking sessions stop pinging because the Inaccuracy Reason filter is incorrectly filtering out the pings. As a result, even though the truck, trailer, DR phone, or TMS load ID is still pinging, the updates show up only in FraudGuard and not in Location History. Also, some mobile tracking loads stop pinging and stay in the Possible Fraud Detected Status and we have to create a new tracking session even when we update the tracking identifier with a compatible DR phone or switch to ELD tracking In Historical Search, the tracking session map can only be opened by hovering over the load and clicking “View Map,” rather than clicking the load number directly. This change was confusing at first, and it also adds extra clicks when we’re trying to check Tracking Sessions Completed. We also usually only find out an ELD has issues after we notice loads aren’t tracking and then email the MP team. For example, Omnitracs didn’t work for a few days, but there was no warning about the issue. We only confirmed it by emailing daily to verify the connection status. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The Location section in FraudGuard helps the VisTools team confirm which locator was used previously. The “Choose View” section helps the High Risk/High Value team verify the current DR location and cross-check the carrier’s update against the actual DR location in Satellite View. This makes it easier to confirm, for example, whether the DR is in a secure location. MP 2.0 also has a more user-friendly interface than the Lite version. We can navigate to a different section of the website while viewing the tracking session. ### 7. Friendly, Fast, and Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Frida A. | International Broker (Logistics), Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Descartes MacroPoint?** The interface is very friendly, even for new users like me. It’s really quick, the information is always accurate, and it loads very fast. I really wish that other tools in my workspace were like this. Ive connected it to slack, and it goes very well withit! **What do you dislike about Descartes MacroPoint?** Honestly, my only note is that the interface looks kind of plain and a bit boring, and there isn’t much room for personalization. I also have some photophobia, so a dark mode would be really helpful and awesome. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The setup and startup have been amazing—really, really easy. It’s helped me track the shipments we handle and manage, and overall it’s been awesome. We can even share links so others can track everything more easily when needed. ### 8. Easy-to-Use Interface with Clear Load Details and a Helpful Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Eimmy V. | Logistic Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Descartes MacroPoint?** The interface is very easy to understand. What I like most is that we can clearly see load details and location statuses. On top of that, the dashboard is really helpful for my day-to-day work. **What do you dislike about Descartes MacroPoint?** At the moment, everything is good. I haven’t run into any issues or anything I dislike. Overall, I find every part of the app helpful. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Macro point helps identify connection issues and tracking inconsistencies, and it makes the process more efficient because we have visibility into load information and the drivers’ locations. What benefits me most is having that information on hand, so it’s easy to spot issues and identify the problem quickly. ### 9. Real-Time Tracking with Seamless TMS Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Descartes MacroPoint?** I like Descartes MacroPoint for its ease of use, allowing ops users to track trucks from the TMS without much extra work. It helps us track in real time the location of all the trucks we have moving loads and allows for greater visibility for our customers, reducing the need for back and forth calls with drivers. It also reduces back and forth with carriers and check calls to find out where a driver is, and it minimizes pickup and delivery failures. When we know a delay is going to happen, we can alert the customer and plan accordingly. The initial setup was fairly straightforward. **What do you dislike about Descartes MacroPoint?** I experience some missed tracking events, likely due to cell track carriers not cooperating and/or a lack of cell phone service. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint helps us track trucks in real-time, reducing back and forth with carriers. It allows more visibility for customers, cuts check calls, and lessens pickup and delivery failures by alerting delays and planning accordingly. ### 10. Effortless Carrier Integration with Descartes MacroPoint **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Descartes MacroPoint?** I really appreciate Descartes MacroPoint for making the process of connecting with carriers super easy, especially those new to our network. It's awesome how quickly we can add a new carrier and have them connected via ELD in just minutes. The way it handles these connections is seamless compared to other providers. Plus, the initial setup was very easy, which was a big relief. We've made it our primary tool because it effectively tracks over 70% of our shipments. **What do you dislike about Descartes MacroPoint?** I'm concerned about identifying outdated ELD connections with carriers. It would be helpful if there was an easier way to update or switch the default to the new ELD, as many carriers have multiple connections showing. We often have to manually choose the correct one in the portal for shipments to successfully track. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to easily connect with new carriers and manage ELD connections, streamlining the tracking process with thousands of freight carriers. ### 11. Real Time Tracking Solution across our diverse carrier network **Rating:** 4.0/5.0 stars **Reviewed by:** Caleb L. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Descartes MacroPoint?** The ability to integrate directly with a wide array of carriers ELD and TMS platforms and provide one clear picture of where our shipments are at a given time. **What do you dislike about Descartes MacroPoint?** Limited reporting options, and we do not have the ability to create custom reports. It would also be helpful if we could create alerts specific to carrier compliance trends so that we can proactively monitor performance. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint is providing us with a real time tracking solution that our organization has been lacking. It is reducing the time spent communicating with our carrier network looking for status updates and assisting in our internal customer service initiatives. ### 12. Real-Time Load Visibility and Easy Tracking Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Descartes MacroPoint?** i appreciate the ability to see where my loads are at any given time. I appreciate the logic that allows me to see when my load is expected to arrive. I like being able to share tracking. **What do you dislike about Descartes MacroPoint?** We set planned inbound dates and time. As such, isolating loads that will miss planned inbound times can sometime be problematic. This could be due to my lack of knowledge on the platform. Our account is set up for multiple locations on multiple ERP systems, this sometimes makes it more cumbersome due to sifting out loads that aren't the ones that i work with. It would also be beneficial if there were flags or alerts in the system to let us know that a load will miss planned inbound times or if it's in our yard past a time that will determine that it won't make it on time. It would also be nice if we could track empty incoming trailers **What problems is Descartes MacroPoint solving and how is that benefiting you?** Being able to quickly identify where our loads are and if running behind, when they will arrive. We are working on updates that will leverage our carriers being able to assign loads ahead of time for additional visibility. ### 13. Indispensable and easy tool for real-time tracking with integration facilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel I. | Dispatcher/Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Descartes MacroPoint?** It is very useful when sending tracking instructions to the drivers I work with, I can see them almost in real time, although sometimes I have some issues but nothing major, and being interconnected with the tool for tracking loads, it makes it much easier for me to mark all loads as picked up and delivered, it is very easy to use. **What do you dislike about Descartes MacroPoint?** I would like to be able to keep a record of the phone numbers I have already used when tracking, and not have to search for and enter them manually each time. There should be a section for driver records that is also 100% editable when saving them, like a phone contact that I can just select and it automatically gets placed in the load to be tracked. That would be super useful. **What problems is Descartes MacroPoint solving and how is that benefiting you?** One of the problems I most appreciate you solving is having to manually mark each load that is picked up and delivered. Sometimes I don't know the exact time it was picked up or delivered. Macropoint, thanks to its integration, solves this problem automatically with total precision. ### 14. Versatile Load Tracking with Reliable Driver Location Validation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Descartes MacroPoint?** What I love from Macropoint is that you are able to validate where the driver's are even when they do not use driver's mobile, Macropoint is also a versatile app which you are able to track loads without major efforts. **What do you dislike about Descartes MacroPoint?** From now, I have no complaints regarding Descartes Macropoint. everything they've done is very helpful. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Macropoint benefits me in a good way because it helps keep me calm when I’m looking at loads that are being tracked. For example, if I have a load and the tracking isn’t working, Macropoint gives me the ability to fix the issue, dig into the root cause, and successfully determine what’s causing the problem. After that, I’m able to use other connections to get the load tracking again. ### 15. Industry-Leading Shipment Tracking with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Descartes MacroPoint?** I use Descartes MacroPoint for tracking shipments at our freight brokerage, and I like that it shows where our shipments are in real time. I appreciate that it's the industry leader and most drivers have used it before, making it easier to adopt. I find it really helpful to tell when a truck is going to be late to a shipper or receiver. The initial setup was easy. **What do you dislike about Descartes MacroPoint?** I wish there was a better way to tell our tracking team or our customer when a shipment is going to be late, especially proactively. It would be nice to send an email directly to our tracking reps or directly to our customers. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for tracking shipments, showing their real-time location. It helps me know when a truck will be late, and I like that most drivers have used it before, making it an industry leader. ### 16. Accurate in Most Cases **Rating:** 5.0/5.0 stars **Reviewed by:** Aixa T. | OTR TRACKING, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Descartes MacroPoint?** In Most of the cases is accurate. So help us checking the locations of the drivers, also the easiest process to link them with revenova **What do you dislike about Descartes MacroPoint?** I thing that is important to be sure that when the DOT is linked be sure that the trucks are linked with ELD. Also the long time that can take the process with the ELD provider to link the Trucks **What problems is Descartes MacroPoint solving and how is that benefiting you?** Macropoint give us accurate locations to make a good tracking process ### 17. Great company to work with. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | General Manager Operational Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Descartes MacroPoint?** MacroPoint is very beneficial to our business and it is a great platform to use for digital tracking. They are very helpful when questions arise and get back to us in a timely manner. The people who work there are very knowledgeable and always put you first. Very friendly people and work in a quick and effecient manner. **What do you dislike about Descartes MacroPoint?** The only downside I have experienced is the websites not working correctly for a short period. This was quickly resolved, and the sites are GREAT now. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Providing visibility for our loads. Allowing us to troubleshoot more efficiently. It enables us to integrate with carriers a lot quicker. Answering questions we have very quickly and always has an answer for us and will go above and beyond to help us **Official Response from Alicia Washington:** > Thanks, Brandon for the awesome feedback! Providing top tier support and user experience for our customer is a priority for us at MacroPoint. ### 18. Streamlined Tracking and Easy Load Management **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Descartes MacroPoint?** I like how Descartes MacroPoint makes tracking loads easier, so I don't have to make manual check calls for updates. I appreciate its ease of use, and the control tower feature is really valuable for getting a big picture view of all loads and allows me to filter as needed. It's especially handy because we manually track some of our loads outside of our TMS, and creating filters to isolate those loads is great. **What do you dislike about Descartes MacroPoint?** I would love to be able to create my own geofences to make them what I want them to be. I would like to be able to use the maps to draw out my own geofence. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track loads without making manual check calls and filter them with the control tower for a big picture view. ### 19. Top-Notch Network and Trusted by Drivers—Outstanding Support from Samantha **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick J. | Senior Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Descartes MacroPoint?** Our Technical Account Manager, Samantha, is the best. That said, the network and reputation that Descartes/MacroPoint have in the space are also top-notch, and drivers trust the product. **What do you dislike about Descartes MacroPoint?** The fact that they’re so big means that sometimes you can’t get them to do what you need or want, especially when it’s something no one else wants to take on. **What problems is Descartes MacroPoint solving and how is that benefiting you?** This product line helps solve the need for visibility into shippers’ and customers’ loads. They want to know where their freight is at all times, and this helps provide that insight. ### 20. Effortless Tracking with Seamless Compatibility **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Descartes MacroPoint?** I appreciate Descartes MacroPoint because of the strong brand name and the good customer representative support it provides. I also like its compatibility since I can integrate it with our systems, and it works well for us to use what they offer within our systems. Additionally, I've found the initial setup to be very easy. **What do you dislike about Descartes MacroPoint?** I still rely on specific action from another user to accept what we need. Not sure if it is something that can be fixed, but if somehow a one-time authorization from a driver would allow access to track them anytime we book them on a load, it would be great. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for tracking our carriers, and it's compatible with our systems, which simplifies integration. ### 21. Game-Changer for Real-Time Delivery Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Jake W. | International Logistics Coordinator **Reviewed Date:** May 21, 2026 **What do you like best about Descartes MacroPoint?** I use Descartes MacroPoint to track and trace trucks for our deliveries, which connects our stores with real-time delivery updates and helps us protect against unproductive time at the store. I like the exceptional customer service combined with reporting capabilities to support performance. The enhancements of the AI agents and the overall support are also beneficial. The availability of the agents supports the carrier and store network effectively, especially with real-time visibility and tracking. I found the setup very intuitive and it integrates well with our TMS. **What do you dislike about Descartes MacroPoint?** N/a **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to connect our stores with real-time delivery updates, which protects them against unproductive time. ### 22. Friendly, Easy-to-Use Load Tracking That Boosts Service Levels and Prevents Fraud **Rating:** 4.5/5.0 stars **Reviewed by:** Mauricio G. | Logistis Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Descartes MacroPoint?** It is really helpful to track and trace your loads to guarantee customer satisfaction and a great service level. It is a primary tool to prevent fraud, and its new interface design is very friendly and easy to use and understand. **What do you dislike about Descartes MacroPoint?** I would like it to show the truck location more frequently, like every 5 minutes or even in real time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint Descartes helps increase service levels by preventing late pickups and deliveries. It is a primary tool to prevent fraud. ### 23. Clean, Easy UI and Fast Support Make MacroPoint a Pleasure to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua M. | Carrier Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Descartes MacroPoint?** Personally I enjoy the UI and the overall feel of MacroPoint. It is clean, simple, and easy to use while providing all the needed details to track a load. When I have issues, our sales rep Samantha Smith responds rapidly and if she isn't able to help, the service desk is wicked fast. **What do you dislike about Descartes MacroPoint?** Currently struggling with ELD connectivity issues. But we are working on finding a solution to it. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Currently it is our primary tracking solution. ### 24. Reliable Partnership Since 2015 with an Insightful, Easy-to-Use Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Tami G. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Descartes MacroPoint?** Macropoint has been a pivotal part of our operation since 2015. We’ve come to depend on the reliability, service, and overall partnership we’ve received. The dashboard is easy to use, packed with information, and it delivers quick, helpful insights into potential issues. **What do you dislike about Descartes MacroPoint?** That which we cannot control- the fact that drivers can stop or refuse tracking at any time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** We've seen a huge increase in usage with the implementation of ELD tracking and increased detail that can be used for reporting metrics. ### 25. Enhances Visibility and Collaboration, Needs Better Data Clarity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Descartes MacroPoint?** I love the responsiveness and engagement of the customer support team from Descartes MacroPoint. We frequently have calls and brainstorm together on improvements. They offer emerging technology, and I'm always eager to hear more about it. **What do you dislike about Descartes MacroPoint?** What's missing is understanding if the driver stopped sharing, if the app was force-closed, if GPS was disabled, or if the driver was not onboarded correctly. Adding recent codes for issues like driver app and active location permissions being disabled, the device not reporting GPS, or tracking accepted but never started, even just a simple label for compliance failure due to driver inactivity, would massively reduce the guesswork. This clarity would help us take the right action immediately. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for real-time visibility reducing manual check calls and operational noise. I love the responsive customer support and engagement, constantly brainstorming improvements and offering emerging technology. ### 26. Real-Time Shipment Tracking Makes Coordination Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Brad H. | Transportation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Descartes MacroPoint?** I really appreciate being able to track my truckload shipments in real time, both before and after pickup. This feature is particularly useful when trucks are running late for pickups and I have to coordinate with shipper personnel who may need to stay after hours to load. It makes managing these situations much easier. **What do you dislike about Descartes MacroPoint?** One drawback of MacroPoint is its pricing structure. It would be preferable if users could pay solely for the loads actually tracked in the system, rather than being required to purchase a monthly minimum block of loads. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint has been valuable to us as a theft deterrent. By requiring MacroPoint tracking on our loads before pickup, we are able to verify that carriers are who they claim to be and confirm their presence at our dock. ### 27. Effective Tracking with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Descartes MacroPoint?** I like the reporting feature of Descartes MacroPoint, especially the five star tracking quality report. It really helps in carrier management and in identifying carriers that meet or don't meet our basic requirements. The initial setup was pretty simple. **What do you dislike about Descartes MacroPoint?** Being able to pull YTD reporting. Currently there are limitations in the date range field. There should be no limit on the date range you're able to pull. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for reporting, which helps identify carriers meeting our requirements. The five-star tracking quality report is big on carrier management. ### 28. Responsive Team and Clear API Documentation at Descartes MacroPoint **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Descartes MacroPoint?** I enjoy working with the team at Descartes MacroPoint. They’re receptive to our concerns and needs, and they help us find the best path forward. As a technical resource myself, I also appreciate the open API documentation I can review, and then reach out with any questions that come up. **What do you dislike about Descartes MacroPoint?** Getting time with a technical resource ahead of debugging potential issues can be difficult. Sometimes it’s easier to hop on a call and compare what we’re seeing directly with what’s in the database. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint is helping us improve tracking visibility for our freight. We can accurately see locations and timing for freight while it’s in transit. It also helps us maintain real-time communication with our customers. ### 29. Seamless TMS Integration but Would Benefit From Better Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Joe S. **Reviewed Date:** March 30, 2026 **What do you like best about Descartes MacroPoint?** I appreciate Descartes MacroPoint for its integration with our TMS, McLeod LoadMaster, which centralizes our data in our primary software system. It provides reliable data for the location of our goods in transit. **What do you dislike about Descartes MacroPoint?** I would like to see better reporting and a more comprehensive API. The current 'did this load track' metric is not as granular as I would like it to be; I would like to see a ping frequency metric with a map visual to tell me where potential dead zones are in my routes. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint provides reliable data for the location of our goods in transit and centralizes our data in our primary software system. ### 30. Macropoint has saved us so much time and helped us be proactive on issues throughout a load. **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Descartes MacroPoint?** The ease of set-up and the many options for connections and tracking. **What do you dislike about Descartes MacroPoint?** I think the hardest thing we deal with is getting carriers to go through the connection process or have drivers accept the requests. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It gives us the foresight to catch possible issues before they happen. Seeing locations prior to loading and throughout the trip is helping us work more closely with carriers and shippers to ensure trucks get loaded when needed. ### 31. Real-Time Tracking and Easy Report Access **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy M. | Carrier Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Descartes MacroPoint?** The ability to track in real time. And the access to reports. **What do you dislike about Descartes MacroPoint?** Having to put in the 555 phone number in TMW to track a load. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Carrier onboarding was an issue. But we sent a list to MacroPoint and they followed up with the carriers and got them onboarded. ### 32. Great Tracking, Great Customer Service Rep **Rating:** 3.5/5.0 stars **Reviewed by:** Angie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Descartes MacroPoint?** I really appreciate the great customer service on specific issues from our rep, Darnisha Stevenson. Descartes MacroPoint allows us to know where our trucks are at all times, which is incredibly useful. It also cuts down on email traffic for updates by communicating with our TMS to auto-update. **What do you dislike about Descartes MacroPoint?** I find the setup process not great, especially setting up carriers via ELD tracking and alerts for trucks that haven't updated or are out of route. It would be better with less steps for ease of setup. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for tracking and tracing all our truckload shipments, cutting down on email traffic, and auto-updating via our TMS. ### 33. Macropoint as a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Manuela Q. | Freight Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Descartes MacroPoint?** It is integrated to our CRM system, so it allows us to be faster. It has a great layout I can understand it easly **What do you dislike about Descartes MacroPoint?** some times it takes too long to give us an update con location, and it requires the phone to be on to be working **What problems is Descartes MacroPoint solving and how is that benefiting you?** I can have the live location of the driver that is transporting my freight, I can have a accountable information ### 34. Mixed Experience with Real-Time Tracking **Rating:** 2.5/5.0 stars **Reviewed by:** Kajetan P. | Logistics business analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Descartes MacroPoint?** I like the colored dots on the map in Descartes MacroPoint. It's really easy to sell to internal stakeholders. **What do you dislike about Descartes MacroPoint?** The carrier connectivity is problematic because it's rarely easy to connect to the carriers. Getting the real-time data is mostly on the carriers because they really don't have that data most of the time. We are still encountering challenges in the firm trying to get the carriers to share data they don't have. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint mainly for real-time tracking, which helps me know exactly where my shipments are. ### 35. Peace of Mind with Reliable Shipment Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Arpit S. | senior logistics coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Descartes MacroPoint?** it helps to track the trucker when the shipment is moving so we can sit and relax as our trucker will safely drop the cargo **What do you dislike about Descartes MacroPoint?** some features should be upgraded like live tracking **What problems is Descartes MacroPoint solving and how is that benefiting you?** there is no problem with this as this is already Helping a lot ### 36. Excelent software **Rating:** 5.0/5.0 stars **Reviewed by:** Juanita V. | OTR traffic specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Descartes MacroPoint?** The best about MacroPoint is it´s accuracy and how it improves the processes in our company. **What do you dislike about Descartes MacroPoint?** I do not really have anything that I dislike about the software. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It solves the problem of not knowing where the freights are at. With MacroPoint we can certainly know exactly where the drivers are and plan the deliveries in advance. ### 37. Effortless Tracking with Broad Device Compatibility **Rating:** 5.0/5.0 stars **Reviewed by:** Mauro M. **Reviewed Date:** December 02, 2025 **What do you like best about Descartes MacroPoint?** I find Descartes MacroPoint to be a powerful and amazing app for tracking drivers and loads. I am able to keep my drivers and loads always on top, knowing exactly where they are. It's incredibly easy to use, which is beneficial for both myself and my team, which includes people who might not be familiar with such applications. I appreciate that it works effectively on many phones, accommodating the variety of devices my drivers use. The ease of setup was also impressive, as we knew how to get started right from the first day. Switching from Project 44 to Descartes MacroPoint was a decision I came to appreciate, as it has proven to be a better fit for our needs. **What do you dislike about Descartes MacroPoint?** Sometimes there is a lag of information with my TMS, where the status in Descartes MacroPoint is tracking now, but it takes too much time to get updated in my system. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track drivers or loads, keeping them always on top and knowing their locations. It works on many phones and is easy to use, even for those unfamiliar with such applications. ### 38. User-Friendly and Intuitive Platform You Can Learn Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Descartes MacroPoint?** It’s a user-friendly, intuitive platform that you can learn to use in a short amount of time. **What do you dislike about Descartes MacroPoint?** The only downside I’ve noticed so far is that you’ll lose your Control Tower favorite loads if you switch to another section of the platform. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It helps me identify potential issues while tracking a load. The alert messages in Control Tower also make it easier for me to troubleshoot tracking connection issues. ### 39. Compatibility with Our TMS, Mercury Gate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Descartes MacroPoint?** Compatibility with our TMS, Mercury Gate **What do you dislike about Descartes MacroPoint?** Reporting capability expectations were not met clearly by sales team. Ability to report as needed is an 'up charge' and not clearly explained prior to choosing to go with MP Mapping system does not seem to be a widely accepted system (I.e. Google Maps, PC Miler) and we run into issues that addresses provided do not seem to accurately match up to MP maps long/lat assignments **What problems is Descartes MacroPoint solving and how is that benefiting you?** Darnesha has been helping us identify user errors that are creating system errors to be able to correct our team internally ### 40. Real-Time Updates and Helpful Fraud Number Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel E. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Descartes MacroPoint?** I like that it gives real-time updates and now even notifies you of fraud phone numbers **What do you dislike about Descartes MacroPoint?** I do occasionally dislike when it has to be reset when we enter a new phone number to track **What problems is Descartes MacroPoint solving and how is that benefiting you?** It solves the issue of knowing drivers whereabouts and helps us to keep them on track and on schedule ### 41. MacroPoint is a great tool to utilize for transportation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Descartes MacroPoint?** The customer and the broker needs to know where the freight is located at all times, which MacroPoint give us this access. It keeps carriers more honest. **What do you dislike about Descartes MacroPoint?** Only downside I've noticed is sometime when you only have the tractor# it will not send to the ELD, but TruckerTools will send it. Sometimes shows the driver's checked in if the driver's near the shipper or consignee, but he's down the street. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Keeping drivers honest, and our customers frieght tracked. It allows us full visibility of the load in transit. ### 42. Software, which is crucial for our freight company **Rating:** 4.5/5.0 stars **Reviewed by:** Ievgen K. | Safety and compliance coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Descartes MacroPoint?** This application still provides the unmatched tracking experience for our company and convenience for our drivers. **What do you dislike about Descartes MacroPoint?** Can't point out any reasons for it, there is no thing that makes us like and use Macropoint less. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint helps our company(Safety Department and dispatchers) to track our vehicles, on their way to pickup/delivery. We use that information to provide the ETA to brokers, etc ### 43. Good Experience Overall **Rating:** 4.0/5.0 stars **Reviewed by:** vasni g. | Track and trace specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Descartes MacroPoint?** It shows the overall trajectory of the freight, it can be messy sometimes but most of the time it helps you see that the load is following the correct route to the delivery. **What do you dislike about Descartes MacroPoint?** It should have a live feature instead of a refresh every x minutes. Sometimes it takes way more that the 15 minutes to refresh and it delays our work. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Tracking loads ### 44. Easy-to-Navigate with a Wide Range of Driver Options **Rating:** 5.0/5.0 stars **Reviewed by:** Chase W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Descartes MacroPoint?** I like that there are plenty of drivers to choose from, which helps me book drivers for fair rates. I think everything is just super easy to navigate through, and the initial setup was very easy. **What do you dislike about Descartes MacroPoint?** I wish drivers had ratings **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to find drivers easily and book them at fair rates. I like having plenty of drivers to choose from and navigating the platform is super easy. ### 45. Effortless Truck Tracking with Simple Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Jul S. **Reviewed Date:** January 08, 2026 **What do you like best about Descartes MacroPoint?** I use Descartes MacroPoint to track our trucks on loads all the time, and it's very easy to know where the truck is with the delivery. I appreciate that our customers can see where their load is at any time. It's really simple to upload our drivers by cell phone or ELD logging. The platform is easy for anyone to use, and setup is a breeze. I've tried other platforms with different brokers, and they're not as easy to use as MacroPoint. I give it 5 stars for its simplicity. **What do you dislike about Descartes MacroPoint?** Nothing **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track our trucks, and it also lets our customers see their loads anytime. Uploading drivers is simple via cell phone or ELD logging. It's easy for anyone to use. ### 46. Great tracking tool and seemless setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Descartes MacroPoint?** The setup for tracking is seamless, and now I know about the ELD connection, which makes the tracking process more stable and reliable for us as a company **What do you dislike about Descartes MacroPoint?** The issue or the posiblity the drivers are able to turn off the location and also how easil we can lost track of a driver **What problems is Descartes MacroPoint solving and how is that benefiting you?** Tracking the carriers from the spot market also helps with follow-ups on their appointments and ensures they arrive on time. Also, a lot of carriers use this platform so it's convenient for everyone ### 47. Streamlines Load Posting and Carrier Management **Rating:** 5.0/5.0 stars **Reviewed by:** JUSTIN R. | Corporate Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Descartes MacroPoint?** I find Descartes MacroPoint invaluable for posting loads and finding carriers for our lanes, which is crucial for my work. I particularly appreciate the prequalification feature for drivers, as it significantly enhances the selection process, ensuring efficiency and reliability. The ability to know exactly where a trailer is at any time, along with advance communication about their current status—whether they're empty or already on a load—saves me considerable time in tracking and enables prompt coverage for loads. I love the user-friendly interface of the website, the detailed maps, and the ability to keep carriers ready and available. Additionally, I value the functionality that allows me to group shipments specifically with my branch which minimizes confusion and streamlines operations. **What do you dislike about Descartes MacroPoint?** I find it challenging to read on the Descartes MacroPoint website due to the small font size, which makes it difficult to view information in list format. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to post loads and find carriers, saving time on tracking loads and ensuring coverage. It prequalifies drivers and offers real-time trailer status, preventing confusion by grouping shipments within branches. ### 48. Tracking sytem for freight brokers **Rating:** 4.5/5.0 stars **Reviewed by:** José C. | Business Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Descartes MacroPoint?** I use macropoint on every charge since it’s out main method for freight tracking, but I had a couple times when it happened to be down or not working properly **What do you dislike about Descartes MacroPoint?** System issues, they can be fixed website in general has been down twice this year already **What problems is Descartes MacroPoint solving and how is that benefiting you?** instead of call the carriers so many times to know the location we can track all at the same time ### 49. Easy UI, Affordable Tracking, and Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Casey K. | Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Descartes MacroPoint?** Easy UI, affordable tracking, and good customer service. **What do you dislike about Descartes MacroPoint?** I wish I could sync my organizations two tenants, and be able to pane from each other with one login. **What problems is Descartes MacroPoint solving and how is that benefiting you?** We are currently working on over-the-road tracking for Mexico, as well as container tracking. ### 50. Effortless Tracking with Constant Updates **Rating:** 5.0/5.0 stars **Reviewed by:** David T. **Reviewed Date:** November 19, 2025 **What do you like best about Descartes MacroPoint?** I really appreciate Descartes MacroPoint's feature of constant updates. It provides the ability to continually monitor the location of freight, allowing me to update my customers every 15 minutes on the exact whereabouts of their shipments. This real-time tracking capability enhances transparency and builds trust with my clients. Additionally, the initial setup of Descartes MacroPoint was very easy, which saved time and effort in getting started. The product is seamlessly integrated with our Transportation Management System (TMS), facilitating smooth data exchange and enhancing overall workflow efficiency. **What do you dislike about Descartes MacroPoint?** I have experienced issues with the ELD tracking accuracy in Descartes MacroPoint, particularly concerning incorrect truck numbers. This can lead to inaccuracies in tracking and reporting, which is critical for effective logistics management. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track drives, providing constant updates every 15 minutes, which lets me inform my customers about the freight location reliably. ## Descartes MacroPoint Discussions - [How can I link this GPS with driver that refuse to active it?](https://www.g2.com/discussions/how-can-i-link-this-gps-with-driver-that-refuse-to-active-it) - 1 comment, 1 upvote - [How do I create a MacroPoint?](https://www.g2.com/discussions/how-do-i-create-a-macropoint) - 1 comment - [What is MacroPoint enabled?](https://www.g2.com/discussions/what-is-macropoint-enabled) - 1 comment - [How does MacroPoint tracking work?](https://www.g2.com/discussions/how-does-macropoint-tracking-work) - 3 comments - [Is MacroPoint free?](https://www.g2.com/discussions/is-macropoint-free) - 2 comments - [View Descartes MacroPoint pricing details and edition comparison](https://www.g2.com/products/descartes-macropoint/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+05%3A32%3A54+-0500&secure%5Bsession_id%5D=5504d3b3-f53a-4037-b5f6-66510b032a66&secure%5Btoken%5D=0779492933f998b84ec0f90d70f33b542589502e5b205810373788716d48279d&format=llm_user) ## Descartes MacroPoint Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - [Descartes Shipper TMS](https://www.g2.com/products/descartes-shipper-tms/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Infios Transportation Management](https://www.g2.com/products/infios-transportation-management/reviews) - [IntelliTrans Global Visibility Platform](https://www.g2.com/products/intellitrans-global-visibility-platform/reviews) - [IntelliTrans TMS (CarrierPoint)](https://www.g2.com/products/intellitrans-tms-carrierpoint/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [PCS TMS](https://www.g2.com/products/pcs-tms/reviews) - [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [TAI Cloud Solutions](https://www.g2.com/products/tai-cloud-solutions/reviews) - [TAI .NET](https://www.g2.com/products/tai-net/reviews) - [Transport Pro](https://www.g2.com/products/transport-pro/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) ## Descartes MacroPoint Features **Carrier Management** - Carrier Information - Evaluation - Performance **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Delivery** - Flows - Modes **Freight Modes** - Definitions **Customer Management** - Customer Portal - Quotes - Documents **Workflow Automation** - Dispatch and Tender - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top Descartes MacroPoint Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (671 reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - 4.6/5.0 (48 reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - 4.5/5.0 (264 reviews)