--- title: Descartes MacroPoint Reviews meta_title: 'Descartes MacroPoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Descartes MacroPoint works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 868 scale: '5' date_modified: '2026-07-08' parent_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Descartes MacroPoint Reviews **Vendor:** Descartes Systems Group **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.7/5.0 **Total Reviews:** 868 ## About Descartes MacroPoint Descartes MacroPoint is a global freight visibility platform and carrier capacity network for logistics-intensive businesses. Our real-time data​ allows you to view, analyze, predict, and communicate the status of any shipment in real time using multimodal visibility, predictive analytics, and an automated communication platform enabling “Manage by Exception” capabilities. The cloud-based solution, which is integrated with a wide range of TMS platforms, can also automate and accelerate the carrier sourcing process with AI-driven capacity matching. ## Descartes MacroPoint Pros & Cons **What users like:** - Users value the **ease of tracking loads** with Descartes MacroPoint, appreciating real-time updates and helpful support. (84 reviews) - Users find Descartes MacroPoint to be **very easy to use** , facilitating quick connections with carriers and improving efficiency. (72 reviews) - Users value the **constant real-time tracking** of Descartes MacroPoint, enhancing the overall tracking experience. (67 reviews) - Users value the **real-time tracking** of Descartes MacroPoint, enhancing shipment visibility and improving logistics management. (57 reviews) - Users value the **efficient tracking** of Descartes MacroPoint, which enhances timely delivery and shipment management. (51 reviews) - Customer Support (38 reviews) - GPS Tracking (31 reviews) - Time-Saving (29 reviews) - Driver Tracking (28 reviews) - Shipment Tracking (28 reviews) **What users dislike:** - Users face occasional **tracking issues** with MacroPoint, such as glitches and poor interface for driver updates. (47 reviews) - Users face **carrier issues** with MacroPoint, including glitches in tracking and limitations for customer visibility. (20 reviews) - Users often face **driver issues** with MacroPoint, such as inaccurate driver arrivals and cumbersome driver management. (17 reviews) - Users experience **slow loading times** that hinder efficiency, with delays affecting their workflow and functionality. (13 reviews) - Users experience **slow performance** with Descartes MacroPoint, often facing delays in location pings and tracking activation issues. (11 reviews) - UX Improvement (11 reviews) - Time-Consuming (9 reviews) - Update Issues (9 reviews) - Expensive (8 reviews) - Integration Issues (8 reviews) ## Descartes MacroPoint Reviews ### 1. Macropoint better than textlocate **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia P. | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2023 **What do you like best about Descartes MacroPoint?** 1. Easy to have on your phone and easy to work on pc. 2. Mobile app have many option for troubleshooting in case you lost your signal. 3. Only one click and start tracking, other apps you have to do so many clicks and It's hard for drivers 4. For pc macropoint portal web have so many options for carrier integration and maps are very accurate **What do you dislike about Descartes MacroPoint?** 1. When I'm lost trying to integrate a carrier ELD, I try to reach support however takes long to get that integration with their support. 2. Some drivers doesn't understand how it work and I have to make pictures to teach them how to use it. 3. It would be Great if they can send us more videos, tutorials and easy steps for drivers so we can educate how to use the app **What problems is Descartes MacroPoint solving and how is that benefiting you?** Some times carriers and drivers doesnt answer phonecalls when they are Driving for safety reason and having Macropoint GPS help us a lot when they are unreachable. We just turn on Macropoint GPS and it will star tracking all road trip from pick up location until load gets delivered. In case we need récords macropoint log in pin location on our Mcleod system and It make us more professional on our track and trace work. ### 2. Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Descartes MacroPoint?** I like that I can keep track of all of my loads in real time. It's easy to use and intuitive, It's easy for users to access the information quickly and efficiently. I like that it's integrated with Descartes Aljex. **What do you dislike about Descartes MacroPoint?** Sometimes it takes a lot to load. The Geofence feature is not 100% accurate. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It keeps all our team updated with automatic updates. Its integration with Descartes Aljex is essential to my daily work. ### 3. Support Staff is on Point **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Descartes MacroPoint?** I like the updated Control Tower and the response time from Descartes whenever I have an inquiry. **What do you dislike about Descartes MacroPoint?** I'm not in favor of driver's being able to mark themselves at pickup or delivery. Occasionally, we find them manipulating the data. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Tracking removes the ability of a carrier to lie. Providing customers a link to track their freight online. **Official Response from Giovanna Rossi:** > Hi Matt! Thank you for your feedback! We have a solution for drivers marking themselves as arrived or departed, please reach out to MP-CustomerSuccess@descartes.com and will be happy to adjust this for you! ### 4. Reasons why I chose Macropoint. **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Descartes MacroPoint?** 1. What helps me the most about this application is being able to connect with the drivers and trucks in which we transport land loads. We do it in a very fast and simple way, thanks to how easy and comfortable this platform and the cell phone app are. 2. The advantages of using Macropoint is that the vast majority of companies and drivers are familiar with the application. Despite trying other applications, most of the time we agree on using Macropoint. 3. The frequency in which we use this application is daily and it is the one we use the most compared to other applications. Because it opens very quickly on the computer and most drivers have the app on their cell phone. **What do you dislike about Descartes MacroPoint?** What I don't like is the support we have when integrating carriers through ELD, some do not have this application and when we send it to them they take a long time to accept it and integrate it. Sometimes it would be good for this integration process to be accompanied by Macropoint support to make it more formal. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The main problem that Macropoint solves for us is that we will never lose a load because it always helps us to have visibility of where the load is going and our clients like our service because we have this technology, so we can grow more and have more clients. ### 5. Great Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Descartes MacroPoint?** That it sends automatically before pickup, customizable **What do you dislike about Descartes MacroPoint?** very rarely has glitches, but when there are it is easily fixable **What problems is Descartes MacroPoint solving and how is that benefiting you?** Dont have to check on drivers multiple times throughout transit, can see driver location. ### 6. macropoint review **Rating:** 5.0/5.0 stars **Reviewed by:** NICKI D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Descartes MacroPoint?** That it alerts you when the driver start running late. **What do you dislike about Descartes MacroPoint?** I wished that it constantly tracked a driver instead of pings once an hour on very hot loads or if a driver is running late. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It helps us track our shipments across the US with ease and dependability. I rely on Macropoint daily and dont want to do without it. ### 7. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2024 **What do you like best about Descartes MacroPoint?** Great platform and very accurate. Easy to use and setup with Eld provider. Customer service very helpful. **What do you dislike about Descartes MacroPoint?** Platform does everything that requires. No issues. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Tine saving. Drivers get less phone calls. ### 8. TRACK AND TRACE SUCCESS DUE TO MACROPOINT **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas D. | Loogistics Coordinator, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Descartes MacroPoint?** 1. How easy it is to have it on your cell phone for trucking companies and tracking companies to read the GPS data very easily. 2. What this app helps me the most is having the transit of my loads updated in real time 3. The advantages of using this app is that you will have more time to have more loads since with this GPS you can see the transit of your loads very easily and quickly. People can also download the app on their cell phone and it is very easy to use. **What do you dislike about Descartes MacroPoint?** What I don't like about this app is that sometimes the signal is lost when we use ELD location and we have to switch to mobile **What problems is Descartes MacroPoint solving and how is that benefiting you?** Macropoint is helping me to be connected with my carriers and trucks without having to send many emails or many calls, just in case I see something strange on the GPS.This benefits me in being able to have information quickly and available to everyone who needs it, and I can also make quick decisions and anticipate any inconvenience. ### 9. Everything you want in a TMS **Rating:** 5.0/5.0 stars **Reviewed by:** Alex T. | National Freight Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Descartes MacroPoint?** It is incredibly user friendly, the ability to access it anywhere, its integration with Macropoint, and really just the entire aesthetic of it. **What do you dislike about Descartes MacroPoint?** I wish editing/setting up what is displayed on your home screen was a little more simplified. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The entire carrier set up process and load tracking from start to finish. ### 10. accurate info in a timely way **Rating:** 5.0/5.0 stars **Reviewed by:** blake b. | logistics executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Descartes MacroPoint?** Accurate information in a timely manner. **What do you dislike about Descartes MacroPoint?** Not real time tracking. I would like to see the truck moving **What problems is Descartes MacroPoint solving and how is that benefiting you?** Tracking trucks for loads i run ### 11. BEST TRACKING OUT THERE. **Rating:** 5.0/5.0 stars **Reviewed by:** Peter M H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Descartes MacroPoint?** SIMPLE TO USE AND DECENT COST. I AM VERY HAPPY **What do you dislike about Descartes MacroPoint?** STILL FIGURING THAT OUT. WILL ADVISE AS SOON AS I KNOW ANYTHING. **What problems is Descartes MacroPoint solving and how is that benefiting you?** TRACKING UNITS ### 12. MacroPoint tracking with ease **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Descartes MacroPoint?** The website is easy to navigate around and find what I'm looking for as well as track drivers and give updates. **What do you dislike about Descartes MacroPoint?** The websites is sometimes slow to load data. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It helps us know where are drivers are at all times and when setting them up, helps us know what the status is with their device. ### 13. Easy to use and easy to learn, very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Descartes MacroPoint?** You can easily teach co workers and new comers how to use it. **What do you dislike about Descartes MacroPoint?** Can be very finicky at times connecting to driver's #'s **What problems is Descartes MacroPoint solving and how is that benefiting you?** Makes it easy to connect to drivers to help track shipmetns with ease ### 14. Live Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2024 **What do you like best about Descartes MacroPoint?** Live Tracking, Real-time pings.......... **What do you dislike about Descartes MacroPoint?** Would need to always check if carriers has connection with MP. else it will not track. BL sometimes does not track and has to have MP Team to refresh it. **What problems is Descartes MacroPoint solving and how is that benefiting you?** real-time tracking, will know container location anytime i wanted to see it. be able to also allocate shipments, understand pattern of carriers and route. ### 15. MacroPoint is a solid product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Descartes MacroPoint?** The tracking is very accurate and integrates with our TMS system. **What do you dislike about Descartes MacroPoint?** While MacroPoint works great, much of it relies on carrier acceptance. Many carriers recognize the importance and accommodates with all requirements. However, some take persuading and consistent follow up. The MacroPoint team helps with this. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Load tracking; actual delivery times at the customer. ### 16. Logistic Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Javier N. | Logistic Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2024 **What do you like best about Descartes MacroPoint?** I love the fact that we can see in real time drivers location **What do you dislike about Descartes MacroPoint?** I dislike that sometimes is difficult for someone that is no tech savy **What problems is Descartes MacroPoint solving and how is that benefiting you?** It shows the exact location, I can contact drivers when I see the times lapses are longer in certain locations and address issues promptly ### 17. very good experience **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Descartes MacroPoint?** real time tracking and easy to use thank you **What do you dislike about Descartes MacroPoint?** nothing much, it is very good for professional work **What problems is Descartes MacroPoint solving and how is that benefiting you?** cutomers complaints when driver late for pick up ### 18. Macro control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Descartes MacroPoint?** Ease-of-use and accuracy. I don't know what else you want me to fill in here because I already have more than 15 characters but apparently your website doesn't count correctly. **What do you dislike about Descartes MacroPoint?** Nothing that Comes to mind except the survey form which is filled out but it's telling me I haven't filled it out. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Tracking and tracing drivers in route ### 19. Works great most of the time - have some issues with being able to send the link to drivers. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Descartes MacroPoint?** The most helpful is the listing of locations along with the map view. It allows us to send updates to customers on ETA's for pickup/delivery **What do you dislike about Descartes MacroPoint?** The biggest frustration comes when we get errors about beign able to send the link for tracking. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It allows us a quick snapshot of where trucks are and quick responses to our clients. ### 20. MacroPoint is a great asset to our company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Descartes MacroPoint?** Being able to add my customer to recieve email updates. **What do you dislike about Descartes MacroPoint?** Pinging is only done at a minimum of 15 minutes, trucker tools is 5. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Allows us to ensure the driver arrives on-time, verifying location of the truck, and allowing us to service our customers by providing updates. ### 21. Works great but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Descartes MacroPoint?** The fact we are able to force pings when we want them and also utlize the tracking even prior to shipment day of our orders. **What do you dislike about Descartes MacroPoint?** They rolled out an AI and customer service was completely unresponsive in helping me figure out why I had loads marked as fraud upsetting a customer. Wish links between macro and carriers directly linked worked better. Do not see the pings as frequently as I would like to and do not carrier over to our TMS notes. **What problems is Descartes MacroPoint solving and how is that benefiting you?** We utilize it as a secondary source for tracking. Allows us to quickly get updated locations if we just need a location to pass along to a customer. ### 22. Macropoint is a great tool for any logistics company to track their shipments on. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas S. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Descartes MacroPoint?** Macropoint has excellent customer service. They also have a very large network of integrated carriers, which makes it easier for coordinators like myself to enable tracking. **What do you dislike about Descartes MacroPoint?** Email notifications should have more options on adding receipents, such as a customer who would like to have tracking updates sent directly to them. Currently, I don't use the option for that as it requires me to setup additional movement to adjust notification frequency. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Allows our coordinators to have visibilty on their shipments for tracking purposes and solves the issue of frequent check calls to drivers. ### 23. BDM **Rating:** 5.0/5.0 stars **Reviewed by:** Chris W. | BDM, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Descartes MacroPoint?** realtime updates on pickup and deliveries **What do you dislike about Descartes MacroPoint?** sometimes it glitches but we do not exerience often **What problems is Descartes MacroPoint solving and how is that benefiting you?** front runner for our corporation ### 24. Magnificent tool for tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Bibian R. | Coordinador Logistico de Transporte, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Descartes MacroPoint?** I love how is it easy to track my loads live timing. also when is eld integrated makes the experience easier for drivers **What do you dislike about Descartes MacroPoint?** I would like the partner process woulb be easier to set up **What problems is Descartes MacroPoint solving and how is that benefiting you?** Easiero to find out if my load will be picked up and delivered on time. Also when Dr. cant answer the phone with just check on MP I can Know if is rolling or not ### 25. Excellent Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Jessi P. | carrier sales representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Descartes MacroPoint?** accurate locations to avoid calling truckers while they are driving **What do you dislike about Descartes MacroPoint?** "invalid truck numbers" are frustrating at times as well as having to switch drivers numbers, sometimes **What problems is Descartes MacroPoint solving and how is that benefiting you?** tracking shipments on carrier trucks while minimizing calls to carriers while driving and being able to give accurate updates to customers ### 26. KTS MACRO EXPERIENCE FROM MATT OGDEN **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew O. | Director of Business Development , Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Descartes MacroPoint?** The Accuracy and how easy it is to use very efficent. **What do you dislike about Descartes MacroPoint?** I don't like how it states it will refresh and sometimes takes long periods of time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Keeping our customers informed in real time regardless of staff working or time of day. **Official Response from Alicia Washington:** > Hi Matthew, Thank you for your honest feedback! We are always working to improve connections with carriers. If you have specific examples, please reach out to servicedesk@descartes.com and we will be happy to assist! ### 27. The best tracking platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian P. | Pricing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Descartes MacroPoint?** The best that MacroPoint Is the easy way You can use the platform and set all the tracking you want **What do you dislike about Descartes MacroPoint?** Well, there is nothing I dislike about this platform. The only thing is when the drivers do not accept the Tracking is a really good platform for Tracking tracking load **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint Is helping us to provide more efficient update to our client Regarding their Loads location ### 28. 7 years of experience with Macropoint **Rating:** 5.0/5.0 stars **Reviewed by:** LANT D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Descartes MacroPoint?** The ability to send email notifications to anyone you want, even your personal email if your away from a work computer/email workstation. The new feature that alsos tracking integrtion with the trucks ELD softwar so that driver's don't have to do anything except their job, Drive! Easy to start a session on any load, easy to update the length of tracking. We use MP on just about every load, even same day short hauls **What do you dislike about Descartes MacroPoint?** The worst thing is I dislike is when a driver qwill accept thwe tracking and then delete it or hide his location after picking up a load. The ELD integrtion helps but there are still Owner/Ops that don't like the tracking aspect of their job. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Real time location updates on customer shipments. ### 29. Great For Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Shane V. | Freight Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Descartes MacroPoint?** It is great to track your drive and relay it to your client whenever needed. **What do you dislike about Descartes MacroPoint?** Nothing so far. it works great. The only thing is when you select a time and change settings you have to remember to go back and select hourly every 30 min. **What problems is Descartes MacroPoint solving and how is that benefiting you?** it help me find my driver when I need to know where they are. ### 30. Macropoint is just a must! **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Descartes MacroPoint?** it is really easy to use, it shows a lot of important information relevant to track loads **What do you dislike about Descartes MacroPoint?** it takes a while to start tracking a load and when it is an urgent load can be a conflict **What problems is Descartes MacroPoint solving and how is that benefiting you?** It tracks the loads correctly and give a safer way to send trucks to our facilities ### 31. THE BEST GPS FOR TRUCKERS **Rating:** 5.0/5.0 stars **Reviewed by:** NICOLAS D. | LOGISTICS COORDINATOR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Descartes MacroPoint?** What I like the most about this application is that I can have access to the gps location I need, showing me in real time where it is and it can also show me the history of the places where the gps signal has been. Its installation is the simplest on the market which allows many people to access this service, this makes us more competitive as a company and also this application is much more valuable than other gps applications. This application has become the favorite of our co-workers and the company in general **What do you dislike about Descartes MacroPoint?** What I don't like is that when you open the application on your computer, it takes a long time to open, and this affects my work many times because I have to do things very quickly, and the only thing that slows me down is this application while it opens. I wouldn't say I like that this application performs the updates automatically without it being the place where it should be, this gives us wrong information and makes us make mistakes, but it is not most of the cases. You have to verify with the user to know if it is in the place that the GPS says. **Recommendations to others considering Descartes MacroPoint:** They should consider using this application because of how easy it is to use and this will allow you to position yourself in the market much faster, so your clients will have a simple and easy way to provide you with their location in such a simple way that they will like to follow doing business with you. It is very important to emphasize that although this application only works in the United States, it is the most suitable for this type of logistics activities. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Many times we cannot have direct contact with the user of this application, and we have to resort to verifying in the application the journey that this person has had; this helps us to solve the problem of lack of communication. One of the most significant benefits that this application has given me is to be able to provide our clients with complete information, with exact location, with photos, and with instructions of the entire journey that the user has had, this as a company makes us more competitive and professionals in the field of transport logistics ### 32. Macropoint **Rating:** 5.0/5.0 stars **Reviewed by:** Joe T. | Carrier Sale Represenative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Descartes MacroPoint?** I like how accurate its easy to set up tracking and how the pings are very accurate to the GEO Ping **What do you dislike about Descartes MacroPoint?** Its hard to set up ELD with carriers for truck tracking **What problems is Descartes MacroPoint solving and how is that benefiting you?** It helps us track all of our loads from start to finish with ease ### 33. Good and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Descartes MacroPoint?** It is easy to use, gives the accurate location, and you can call in case you need help **What do you dislike about Descartes MacroPoint?** Sometimes it gets stocks, and we have to delete and reinstall the app but it is not a big deal **What problems is Descartes MacroPoint solving and how is that benefiting you?** It had issues getting stock and not tracking, but it has been getting better ### 34. Tracking Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Descartes MacroPoint?** I love that I can track drivers in intervals of my choosing, and that in instances where it is easier for the driver to text while busy at a customer, I can send them necessary PU or DEL numbers without having to deal wth their dispatcher in the middle. **What do you dislike about Descartes MacroPoint?** So far I can not think of something to put in this categrory, but if I do I will come back and udpate this. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Actual knowledge of where is the driver is, and better updates for ETA to customer. ### 35. Good product that has helped us become more efficient but doesn't cover all of the bases. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Descartes MacroPoint?** MacroPoint is integrated to MercuryGate and getting orders set up and started is easy and seamless. MacroPoint pings are generally accurate and used on every load that comes through. **What do you dislike about Descartes MacroPoint?** Downsides would be that it's too easy for carriers to turn off MacroPoint and hard to identify/hold them accountable in our structure. It would be helpful for if MacroPoint would escalate lack of connection to us as well as remind the user to accept the tracking/turn it back on. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Speed of updates and accuracy on check calls. ### 36. Takes time to set up **Rating:** 1.0/5.0 stars **Reviewed by:** Joel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Descartes MacroPoint?** Real-time visibility: Descartes MacroPoint provides real-time tracking and visibility of shipments, allowing users to monitor the location and status of their freight throughout the transportation process. This feature improves supply chain visibility and enables proactive decision-making. **What do you dislike about Descartes MacroPoint?** utomated alerts: The platform enables users to set up customized alerts to be notified of specific events or milestones during transportation, such as arrivals, departures, or delays. These automated alerts help users stay informed and take necessary actions in a timely manner. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Lack of visibility: One of the main challenges in supply chain and logistics is the lack of real-time visibility into the location and status of shipments. Descartes MacroPoint solves this problem by providing accurate and up-to-date information on the whereabouts of freight. This increased visibility enables businesses to proactively manage their supply chain and make timely decisions. ### 37. i love macropoint. super streamline and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Descartes MacroPoint?** the simplicity of it and the customer support **What do you dislike about Descartes MacroPoint?** i dont like the interface sometimes. these should be an easier way to pull up tracking orders. **What problems is Descartes MacroPoint solving and how is that benefiting you?** it keeps track of drivers in a way more effecinet than any other means ### 38. Ease of tracking , less check calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Descartes MacroPoint?** The drivers can use the app to check and out of shippers/consingees with less check calls required **What do you dislike about Descartes MacroPoint?** The map in the macropoint-lite website could be more user friendly. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The amount of check calls required to drivers for checking in and out of shippers/consingees ### 39. Reliable and accurate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Descartes MacroPoint?** The tracking is reliable and accurate. Whether tracking via cell phone app, ELD, or tracking ocean containers. **What do you dislike about Descartes MacroPoint?** No real downsides from my point of view. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Visibility to where our partner carriers are and managing inbound containers for drayage & imports. ### 40. Macropont has been so accurate **Rating:** 4.5/5.0 stars **Reviewed by:** J s. | Logistics Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Descartes MacroPoint?** I love the lively updates and constant location updates **What do you dislike about Descartes MacroPoint?** all the emails that go to my folder with the pin point updates **What problems is Descartes MacroPoint solving and how is that benefiting you?** its ensuring that my drivers get to the sites on time without missing an appointment ### 41. I was lost, but then I was found **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Descartes MacroPoint?** For me, the user friendly application and brand recognition are what I like best. Drivers know it, shippers and receivers know it, and my customers know it. I went away from MacroPoint at one time but changes were made updating the platform that brought me back! It is super easy for drivers and brokers to use together. **What do you dislike about Descartes MacroPoint?** The one downside for me is being charged per use. A flat monthly fee evaluated and use/volume grows would help in instances where carriers drop loads on you or change drivers and a new request for tracking needs to be sent. Minor but something I have often thought about. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Drivers used to dislike it because it would track them no matter where they went, even if they were stopped for the night. It would often not work correctly or was clunky with updates. That has all been addressed. Updates are much better and driver push back has all but gone away for me. ### 42. One of the best tracking tools in the Trucking market **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel X. | Logistics specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Descartes MacroPoint?** The best about MacroPoint is the easy-to-navigate layout along with great tools to make sure our customers are informed of the driver's location in real time. **What do you dislike about Descartes MacroPoint?** It can be hard to setup Macropoint with some drivers. A good solution would be to make its use mandatory for all drivers (MacroPoint certification). **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint solves organizational issues for both the 3PL Company and their Customer, ensuring high quality tracking service and enabling precise coordination with the Driver to meet the receiver's time frame requirements and needs. ### 43. Amazing tracking experience **Rating:** 5.0/5.0 stars **Reviewed by:** Angie O. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Descartes MacroPoint?** how accurate tracking is and how exact it provide us check in and check out times **What do you dislike about Descartes MacroPoint?** not able to upload prove of deliveries or pictures **What problems is Descartes MacroPoint solving and how is that benefiting you?** 24 hours and 7 days tracking and accuracy checking times **Official Response from Giovanna Rossi:** > Hi Angie! Thank you for your feedback! We do offer POD capture - please reach out to MP-CustomerSuccess@descartes.com for more information and so that we can connect you to the right folks to get this feature added! ### 44. Process is Smooth as the middle of the ocean **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Descartes MacroPoint?** The accuracy deployed when handling transportation for my customer **What do you dislike about Descartes MacroPoint?** Maybe there should be a few more features **What problems is Descartes MacroPoint solving and how is that benefiting you?** Helps with visibility and ease of communication I can convey to my customer ### 45. Amaizing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar I. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Descartes MacroPoint?** It has been a great help in my line of work, to know where are the trucks and loads. **What do you dislike about Descartes MacroPoint?** Perhaps what I might miss is that the tracking is not 100% real time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** When a driver doesn't answer the phone and we need to know where he is, Macropoint has been a great help. ### 46. Tracking = MacroPoint **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio G. | Compositor, arreglista, guitarrista., Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Descartes MacroPoint?** It is a really easy-to-use tool for tracking loads. His interface makes it fast, and easy, and it is very reliable. It is a great alley if you want to pick up and deliver freight on time to prevent risks related to fraud or hostages and to give your customers and your peace of mind. I have had to call for support a couple of times and the service is good. **What do you dislike about Descartes MacroPoint?** I would like to have a tracking period shorter than 15 minutes. But, it doesn't mean the tool works well for my activity. It seems sometimes the platform is not very intuitive for some drivers, however, they can get support to resolve any issue or to answer any question. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It helps me deliver the loads on time and to prevent fraud or theft issues. ### 47. Very easy to use and very helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Josh D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Descartes MacroPoint?** The easy to use interface. Great customer support. Ease of integration with the different companies. **What do you dislike about Descartes MacroPoint?** When it lags. Sometimes it does not update very quickly. **What problems is Descartes MacroPoint solving and how is that benefiting you?** They show where our shipments are at all times and we are able to give customers accurate ETAs. ### 48. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Descartes MacroPoint?** Easy to use, simple and effective. No complaints **What do you dislike about Descartes MacroPoint?** Not much that I do not like, they do a great job keeping it up to date **What problems is Descartes MacroPoint solving and how is that benefiting you?** Communication with drivers has always been a problem. With Macropoint, it takes the guesswork out of the job. ### 49. Great product, great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda S. | Process and Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Descartes MacroPoint?** MacroPoint product services continue to evolve adding new functionality to our operational processes. **What do you dislike about Descartes MacroPoint?** It is a necessary evil but the common concern is the geofence size options. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Brokerage tracking solutions for contract carriers. **Official Response from Giovanna Rossi:** > Hi Miranda! Thank you for your feedback. Would love to hear more about your Geofence size options concerns, please reach out to MP-CustomerSuccess@descartes.com to connect with someone from our team! ### 50. MacroPoint has been a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Toraino K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Descartes MacroPoint?** I like that it is very user friendly. I'm not the most tech savvy, but MacroPoint makes it easy **What do you dislike about Descartes MacroPoint?** I don't dislike anything about it. I think the few issues I have are just due to me not willing to learn more. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Fraud is a big issue in the freight broker industry. MacroPoint helps me to reduce fraud by having visibility of carriers before picking up loads. ## Descartes MacroPoint Discussions - [How can I link this GPS with driver that refuse to active it?](https://www.g2.com/discussions/how-can-i-link-this-gps-with-driver-that-refuse-to-active-it) - 1 comment, 1 upvote - [How do I create a MacroPoint?](https://www.g2.com/discussions/how-do-i-create-a-macropoint) - 1 comment - [What is MacroPoint enabled?](https://www.g2.com/discussions/what-is-macropoint-enabled) - 1 comment - [How does MacroPoint tracking work?](https://www.g2.com/discussions/how-does-macropoint-tracking-work) - 3 comments - [Is MacroPoint free?](https://www.g2.com/discussions/is-macropoint-free) - 2 comments - [View Descartes MacroPoint pricing details and edition comparison](https://www.g2.com/products/descartes-macropoint/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-08+02%3A31%3A20+-0500&secure%5Bsession_id%5D=998fd69c-0c81-48ce-87ec-9eaa089bbe97&secure%5Btoken%5D=9cef715822ce0b628e87c21890a18f42d21f04ea1dfe749b45c0437f5fba0f80&format=llm_user) ## Descartes MacroPoint Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - [Descartes Shipper TMS](https://www.g2.com/products/descartes-shipper-tms/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Infios Transportation Management](https://www.g2.com/products/infios-transportation-management/reviews) - [IntelliTrans Global Visibility Platform](https://www.g2.com/products/intellitrans-global-visibility-platform/reviews) - [IntelliTrans TMS (CarrierPoint)](https://www.g2.com/products/intellitrans-tms-carrierpoint/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [PCS TMS](https://www.g2.com/products/pcs-tms/reviews) - [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [TAI Cloud Solutions](https://www.g2.com/products/tai-cloud-solutions/reviews) - [TAI .NET](https://www.g2.com/products/tai-net/reviews) - [TAI Supporting Services](https://www.g2.com/products/tai-supporting-services/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) ## Descartes MacroPoint Features **Carrier Management** - Carrier Information - Evaluation - Performance **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Delivery** - Flows - Modes **Freight Modes** - Definitions **Customer Management** - Customer Portal - Quotes - Documents **Workflow Automation** - Dispatch and Tender - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top Descartes MacroPoint Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (703 reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - 4.6/5.0 (48 reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - 4.5/5.0 (264 reviews)