Geotab Reviews & Product Details

Real-time tracking is the best part for me, honestly yaar. Before Geotab, a driver would say, “Sir, two minutes only,” and then we’d end up waiting thirty minutes. Now I just open the dashboard and see what’s actually happening, oh, he’s still on the highway, okay, fine.

The fuel reports are also very helpful. Every week I check who is doing harsh braking and who is speeding too much. We had one driver who was always over-speeding, but he would never admit it. Then I showed him the data on the screen, and he had nothing to say. After that, he improved a lot.

The dashboard isn’t too complicated either. My operations guy isn’t really into computers, but even he learned within a week how to pull the reports. I wasn’t expecting that, so it was a good surprise.

One more thing: the alerts we set up, like if a vehicle is moving after office hours or if the engine is running too long without moving. One night we got an alert that a vehicle was moving at 11 pm, and nobody was supposed to be driving. We called the driver immediately. That feature alone is worth it for us. It gives real peace of mind when you’re managing so many vehicles. Review collected by and hosted on G2.com.

Honestly the main problem is the interface it is a little bit overwhelming when you first start using. So many menus, so many options, you don't know where to go. First two three weeks I was totally confused, had to call support many times.

And the mobile app it works, but it is not as smooth as the main website. Sometimes it is slow to load, sometimes tracking is not refreshing properly. For me personally I am doing most things on laptop only, but my operations guy he prefers phone and he always complaining about this.

Customer support also sometimes ticket is raised and then two three days no response. For urgent issues this is very frustrating. Once our tracking was not updating for few vehicles and we had to wait almost one full day to get proper help. That time we were totally blind, no idea where vehicles are.

Pricing also I will mention it is not cheap yaar. For small fleet owner like me, the cost is feeling a little high sometimes. And if you want some advanced features, that is extra cost on top. So you have to plan budget carefully.

And one more small thing the report customization, it is there but it is not very intuitive. Sometimes I want simple custom report and I have to spend too much time figuring out how to set it up properly. Wish it was little more simpler. Review collected by and hosted on G2.com.

This system stands out for its dynamic interface and a notably faster and smoother user experience compared to other solutions on the market. Beyond its operational agility, the platform enhances asset management through the integration of Artificial Intelligence, which allows for predictive analysis of fleet status and automates real-time anomaly detection. This complements the high precision of the GPS and the robustness of its detailed reports, enabling proactive management of critical alerts during the journey. Additionally, its architecture allows for seamless integration with external systems (ERP or CRM), centralizing information and ensuring total control, all backed by specialized technical support that ensures operational continuity. Review collected by and hosted on G2.com.

Although the GPS accuracy is satisfactory, the platform has experienced general intermittencies at various times of the day which, despite being addressed swiftly, tend to coincide with periods of highest operational demand. This situation compromises the continuity of real-time monitoring right at the most critical work peaks, making it difficult to constantly track the units and affecting the efficiency in logistical decision-making. Review collected by and hosted on G2.com.

Geotab is a feature-rich telematics provider with a broad range of applications and functionality for fleets. It’s a well-developed product that delivers real-time, actionable insights. Reporting is especially powerful and is one of the most commonly used features in our organization, both through the out-of-the-box reports and the custom reports. The integrations it offers are also very powerful and we use regularly.

They have recently launched an AI reporting enhancement which has answered many questions for us about our data. Review collected by and hosted on G2.com.

The User Interface/portal can be intimidating for first time users and slightly cumbersome but with enough training and guidance it becomes more familiar over time.

We would also say that maintenance tracking side of the application is also very basic and not a replacement for more advanced software applications that specialize in this space. Review collected by and hosted on G2.com.

It allows us to track our moving assets, generate reports on fuel mileage, notify mechanics when trucks are nearing their service hours, and pull dash cam footage for review. the ability to one click zoom in on a group of assets feels quick and smooth has the benefit of quickly review where any group of assets are parked/moving. Review collected by and hosted on G2.com.

The reliance on cellular data has become a major hindrance for us. Even simple valleys along the road can cause our units to lose connection. When our drivers travel into the Northwest Territories, they often don’t have a strong enough signal, which prevents us from tracking them to confirm they’re still moving and safe. Although the units do come back online eventually, the downtime creates a stressful situation because we’re unable to communicate with our drivers until they reach an area with a stronger signal. Review collected by and hosted on G2.com.

The platform is user friendly and our drivers are able to learn how to navigate it easily. I like that our drivers can use it on their company issued tablets as well as their personal phones and the data is seamless no matter what device they use. Review collected by and hosted on G2.com.

I wish it was more customizable. I also wish the reporting was easier to use. I also wish there was better training available for drivers. Specifically on how Geotab manages the split sleeper provision. A lot of our violations come from drivers not realizing their Geotab registered a split sleeper after a 2 hour break but they don’t do 8 in the sleeper so it goes back and takes that extra 2 hours from them. I think there should be a button that they have to select to use the split sleeper instead of it being automatically applied. Review collected by and hosted on G2.com.

The platform is easy to navigate. I would consider it very user-friendly. The map and location is easy to understand at a glance. It came in very useful when I needed to check the location of my technicians due to a wildfire in the are. Review collected by and hosted on G2.com.

Many features are not available to us due to our chosen rate plan. I was not at this company when they onboarded Geotab, so it looks like we are not takinng full advantage. Review collected by and hosted on G2.com.

High-volume vehicle and driver data: Billions/trillions of data points from GPS, accelerometers, engine diagnostics (via OBD-II or similar), speed, braking, idling, fuel use, etc.609189

Safety and risk insights: Predictive Collision Risk (PCR), driver scoring, collision detection/alerts, seatbelt monitoring, and contextual risk (e.g., road type, area).05b635

AI and analytics: Tools like Geotab Ace (conversational AI for insights), predictive maintenance, operational AI, and customized reports.cb2206

Fleet management features: Real-time tracking, rules/exceptions (e.g., speeding, harsh events), compliance (ELD/HOS), sustainability/fuel efficiency, and asset tracking. Review collected by and hosted on G2.com.

Complex / overwhelming interface (MyGeotab): Steep learning curve, too many menus, dated or unintuitive navigation, and difficulty finding features quickly. Many say it feels overwhelming at first and lacks strong visual cues.c03294

Usability and performance issues: Slow loading, laggy reports, clunky map views, and poor mobile app experience (especially iOS). Some mention constant issues with cameras (going offline, not recording, flipping vehicles).9fc9b4

Support and setup: Slow customer support response times, complex initial setup/dashboard configuration, and heavy reliance on resellers (leading to opaque pricing).dd5026 Review collected by and hosted on G2.com.

I like the way that Geotab's whole ecosystem works. From the API to the GO device itself, from MyAdmin to MyGeotab, and from the IOX to the GO device, everything integrates smoothly. The initial setup was pretty straightforward since the device and the MyGeotab app are 'plug and play,' so there aren't any worries about those issues. I also appreciate that Geotab is the number one fleet management system in the world as far as I'm concerned—Samsara and Motive don't come close. Review collected by and hosted on G2.com.

The level of documents available for us engineers working with the GO device in a more deep way is not enough. Maybe if there could be a special channel for questions or some other way to be in touch with engineers that know about the deep stuff would be great. Also, the API itself is mysterious in some ways because of the lack of documents available again. Review collected by and hosted on G2.com.

I use Geotab primarily for telematics insights and management, which helps me track vehicle locations in real time and analyze key performance metrics like fuel and engine diagnostics. Geotab allows us to better coordinate routes and respond quickly to changes with its accurate GPS tracking and trip data. I love the overall visibility and control it gives over fleet operations. The familiarity with the platform and its user-friendliness make it easy to be organized, as it enables my team to quickly use the data rather than just collect it. Once you're familiar with the layout, it's easy to navigate between dashboards, vehicles, and reports without needing extensive training. Setting it up was relatively straightforward, with the GO device being essentially plug and play. Review collected by and hosted on G2.com.

The reporting flexibility is something that could be improved. Although Geotab offers a wide range of reports, creating highly customizable reports can sometimes feel a bit complex or time-consuming. For example, creating advanced or highly specific reports often requires a good understanding of Excel and technical configurations, which isn't ideal for everyday users who just want quick insights. Review collected by and hosted on G2.com.