Samsara Reviews & Product Details

The best thing about Samsara is the confidence it gives you when managing a fleet. You don’t have to constantly wonder what’s happening on the road, because the information is right there when you need it. It’s become one of those tools that makes day-to-day decisions much easier. Review collected by and hosted on G2.com.

Some of the settings and notifications can feel like a bit too much at times. I’d really like more control over what information is shown, and how often certain alerts come through. Review collected by and hosted on G2.com.

The camera system itself is excellent, but what truly sets Samsara apart is my outstanding account representative Brendon Foye. he has made our transition from Verizon to Samsara seem effortless. With my own background in sales, I especially appreciate the value of working with such a knowledgeable representative who is genuinely passionate about both the product and customer service. Review collected by and hosted on G2.com.

I would like to easily get all my cameras billed on one invoice, regardless of the implementation date. Review collected by and hosted on G2.com.

Samsara has been an invaluable tool for our organization. We have a large fleet made up of multiple operating companies spread out across multiple states and Samsara provides the visibility and data needed to effectively manage compliance, safety, maintenance, and fleet operations from a single platform. One of the biggest benefits has been the continuous innovation of the platform. Samsara regularly introduces new features and product enhancements, which help improve our operations. Samsara's integration of AI-driven insights and safety tools has helped us become a proactive company with regards to safety and at-risk driver behavior, rather than being reactive. Samsara has truly transformed the way we manage our fleet. Real-time visibility, uptime, and ease of use, rather than just ELD compliance. GPS location updates are typically near real-time. Vehicle diagnostics and fault codes are transmitted quickly. Dash cam events and safety alerts are generally available within minutes. The web interface and mobile apps are widely regarded as user-friendly and responsive compared to many legacy platforms. Samsara is also great about automatic software and firmware updates. Their hardware is very dependable. We have had very few defective devices. Less than 6 among a fleet of nearly 900 vehicles. Review collected by and hosted on G2.com.

Not many downsides with Samsara. There are times when pricing/ROI information can be slow to come to us after we express interest in a new feature that may have an associated cost. However, we feel that Samsara is fair when negotiating pricing. Review collected by and hosted on G2.com.

Our experience with this telematics system has been nothing short of transformative. Since implementation, we have seen a significant reduction in auto accidents, resulting in substantial cost savings and a safer work environment for our drivers.

The system has also helped lower fuel expenses by providing insights into driving behaviors and vehicle usage. One of the most valuable features is the ability to monitor driver performance through recorded events, allowing our managers to deliver targeted coaching and support. These coaching opportunities have improved accountability, driver awareness, and overall transportation quality.

This investment has delivered measurable results across safety, operational efficiency, and cost management. We highly recommend this solution to any organization looking to improve fleet performance. Review collected by and hosted on G2.com.

Some drivers may initially feel uncomfortable with AI dash cameras and vehicle monitoring. It can take time to build trust and explain that the system is intended to improve safety, provide coaching, and protect drivers from false claims.

If notifications and safety events are not properly configured, managers may receive a high volume of alerts that require review and prioritization.

In areas with poor cellular coverage, real-time data transmission may be delayed, although information is typically uploaded once connectivity is restored. Review collected by and hosted on G2.com.

What I like most about Samsara is that it makes tracking drivers really easy. I can quickly see where the driver is, get updates on their ETA, and know if there are any issues along the way. It saves me a lot of time and makes it easier to keep customers updated. I think the value is good for what we’re paying. The real-time tracking and visibility save us time and make it much easier to manage loads and keep customers updated. Overall, it feels worth the cost. Review collected by and hosted on G2.com.

The main thing I dislike is that sometimes the tracking can take a little while to update, so the driver’s location or ETA isn’t always completely accurate in real time. Other than that, it’s been pretty easy to use. Review collected by and hosted on G2.com.

I appreciate that Samsara is constantly improving its platform and technology to better meet customer needs. They don’t just actively develop new products and tools; they also offer professional certificate webinars and maintain a library of other training resources to help customers get the most out of the platform. It's been explained to me that we have a great deal with your company - for all that your platform offers, we are very pleased Review collected by and hosted on G2.com.

The other day, I was trying to map out fuel stations near one of my company’s geofence locations—specifically stations that work with our fuel card provider, Comdata. I’m not sure whether a dashboard was removed or replaced with something else, but I could have sworn there used to be a way to type in a location and see which nearby gas stations were available. It was helpful for mapping out where our employees could go to get cheaper fuel. I also asked Samsara’s AI about it, and it told me that wasn’t a function.

Additionally, we stopped installing our trailer devices because of the power supply issue. Keeping them from dying became too big of a task, and I’m not sure whether there’s already a solution for this. Either way, it leaves a noticeable gap in our data. Review collected by and hosted on G2.com.

Not only can our employees be tracked in real time, but this program also allows us to look back at previous dates.

This is helpful in determining previous trips and schedules as well as being able to look back at certain incidents.

The safety features implemented in the program are wonderful and help our team address drivers who make mistakes and work on correcting them in the future; this can also be tracked over time to monitor improvements!

This program has helped us keep track of routine maintenance that needs to be completed on vehicles like clockwork making it effortless to schedule any oil changes or tire rotations needed to keep everything in compliance and our employees safe.

Overall the best GPS/ tracking service our company has had to date! Review collected by and hosted on G2.com.

I would say this program is as user friendly as possible and one of the most flawless! Review collected by and hosted on G2.com.

What I like best about Samsara is the real time visibility and ease of use. The platform makes it simple to track trucks, monitor driver performance, and stay on top of compliance all in one place. The GPS tracking is accurate, the dashboard is easy to navigate, and the communication tools help keep operations running smoothly. It has definitely improved efficiency and organization for our team. Review collected by and hosted on G2.com.

One thing that could be improved is the pricing, especially for smaller fleets, since adding features and hardware can become expensive over time. There are also occasional delays with syncing or notifications, but overall the platform works well and continues to improve with updates. Review collected by and hosted on G2.com.

I like how Samsara is so fast and easy to use, providing live-time updates. It's great for tracking buses and charters on the road, and I can find out where a bus is if it's running late. I also appreciate being able to track the route the bus has taken and the driver's history. This makes it easy for me to inform clients when their bus will arrive and follow the buses live. The initial setup seemed flawless and easy as well. Review collected by and hosted on G2.com.

I am not sure, I haven’t had any problems yet Review collected by and hosted on G2.com.

What I like most about Samsara is the way it brings innovative technology together with a clear, practical impact for businesses. Its emphasis on improving safety, efficiency, and real-time visibility makes the product genuinely valuable. I also find the company’s growth-oriented culture very appealing, which adds to the overall positive impression. Review collected by and hosted on G2.com.

One area where I think Samsara could improve is the complexity that can come with offering such a broad, feature-rich platform. For some customers, getting the most value out of all the available tools may require extra training and support. If the user experience were simplified and the implementation made even more intuitive, the product would feel more accessible and easier to adopt. Review collected by and hosted on G2.com.