# Samsara vs Verizon Connect Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Samsara excels in user satisfaction, boasting a significantly higher overall score compared to Verizon Connect. Users appreciate features like real-time tracking and the dual dash cam, which enhances safety by alerting drivers to potential hazards.
- **Users say** that Samsara's implementation process is notably smooth, with many highlighting the intuitive onboarding experience. In contrast, some Verizon Connect users have mentioned challenges with setup, although they do find the platform easy to administer once established.
- **Reviewers mention** that Samsara provides a user-friendly interface that makes daily operations seamless, while Verizon Connect, despite being easy to use, has received feedback indicating it may not be as intuitive, particularly for new users.
- **According to verified reviews** , Samsara's customer support is highly rated, with users noting prompt assistance and effective solutions. On the other hand, Verizon Connect's support has been described as reliable but lacking the same level of responsiveness, which can be crucial for urgent issues.
- **G2 reviewers highlight** Samsara's advanced features, such as real-time alerts and comprehensive vehicle tracking, which contribute to improved safety and accountability. Verizon Connect users appreciate its stable connection and basic tracking capabilities, but some feel it lacks the depth of features offered by Samsara.
- **Users report** that Samsara's focus on safety and driver behavior, including features that promote safer driving habits, sets it apart. In contrast, while Verizon Connect offers solid functionality, it may not provide the same level of proactive safety features that many users find beneficial in Samsara.



| | Samsara | Verizon Connect | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 4,644 | 962 | 
| **Largest Market Segment** | Mid-Market (52.9% of reviews) | Small-Business (66.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Samsara

Pros:
- Ease of Use (1549 reviews)
- Tracking (988 reviews)

Cons:
- Technical Issues (358 reviews)
- Inaccuracy (279 reviews)

### Verizon Connect

Pros:
- Features (5 reviews)
- Ease of Use (4 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Poor Support (7 reviews)

---
## Ratings Comparison
| Rating | Samsara | Verizon Connect | 
|---|---|---|
  | **Meets Requirements** | 9.1 (3622 reviews) | 8.0 (658 reviews) | 
  | **Ease of Use** | 9.0 (3808 reviews) | 8.3 (667 reviews) | 
  | **Ease of Setup** | 8.9 (3549 reviews) | 7.7 (553 reviews) | 
  | **Ease of Admin** | 8.9 (1756 reviews) | 8.1 (552 reviews) | 
  | **Quality of Support** | 8.6 (3331 reviews) | 6.9 (643 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1729 reviews) | 7.1 (555 reviews) | 
  | **Product Direction (% positive)** | 9.2 (3332 reviews) | 6.3 (577 reviews) | 

---
## Pricing

### Samsara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Verizon Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | N/A | N/A |
| **Verizon Connect** | 8.2/10 | 202 |

#### Routing

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Master Routing** | Not enough data | 8.5 (107 reviews) | 
| **Default Routes** | Not enough data | 8.3 (104 reviews) | 
| **Route Assignment** | Not enough data | 8.3 (103 reviews) | 

#### Scheduling

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Master Schedule** | Not enough data | 8.0 (97 reviews) | 
| **Constraints** | Not enough data | 7.9 (85 reviews) | 
| **Adjustments** | Not enough data | 8.1 (90 reviews) | 
| **ETA** | Not enough data | 8.6 (126 reviews) | 

#### Optimization

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Priorities** | Not enough data | 8.2 (98 reviews) | 
| **Real Time** | Not enough data | 8.8 (131 reviews) | 
| **Dynamic Routing** | Not enough data | 8.2 (100 reviews) | 

#### Analytics

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Performance** | Not enough data | 8.4 (116 reviews) | 
| **Time & Costs** | Not enough data | 8.4 (116 reviews) | 
| **Productivity** | Not enough data | 8.6 (128 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 8.2/10 | 2998 |
| **Verizon Connect** | 7.6/10 | 470 |

#### Vehicle Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Inventory** | 8.9 (1905 reviews) | 7.9 (265 reviews) | 
| **Fuel Management** | 8.3 (1929 reviews) | 7.5 (246 reviews) | 
| **Maintenance** | 8.2 (1969 reviews) | 7.7 (278 reviews) | 
| **Vehicle Tracking** | 9.5 (2517 reviews) | 9.1 (438 reviews) | 

#### ELD Compliance

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Hours Logged** | 8.3 (1716 reviews) | 7.8 (149 reviews) | 
| **Preventive Maintenance** | 7.9 (1604 reviews) | 7.4 (162 reviews) | 
| **DVIR** | 8.2 (1653 reviews) | 6.8 (104 reviews) | 
| **Offline Access** | 7.5 (1580 reviews) | 6.6 (117 reviews) | 

#### Driver Management 

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Onboarding** | 8.2 (1808 reviews) | 7.9 (226 reviews) | 
| **Safety** | 9.2 (2218 reviews) | 8.4 (332 reviews) | 
| **Driver Tracking** | 9.4 (2150 reviews) | 8.9 (419 reviews) | 
| **Driver Behavior** | 9.0 (2146 reviews) | 8.5 (395 reviews) | 

#### Deliveries

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **ETAs** | 8.0 (1803 reviews) | 8.4 (241 reviews) | 
| **Proof of delivery** | 7.6 (1701 reviews) | 8.2 (184 reviews) | 
| **Route Optimization** | 7.5 (1753 reviews) | 8.2 (203 reviews) | 

#### Dashcam

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Automatic Incident Detection** | 8.7 (1707 reviews) | 7.6 (133 reviews) | 
| **Safety Score** | 8.7 (1696 reviews) | 7.7 (153 reviews) | 
| **Automated Footage Upload** | 8.6 (1659 reviews) | 7.7 (119 reviews) | 

#### Analytics

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.3 (1793 reviews) | 8.2 (259 reviews) | 
| **Driver Performance** | 8.8 (1964 reviews) | 8.5 (335 reviews) | 
| **Costs** | 7.8 (1745 reviews) | 7.9 (254 reviews) | 

#### Agentic AI - Fleet Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.4 (695 reviews) | 3.0 (5 reviews) | 
| **Decision Making** | 7.5 (690 reviews) | 5.3 (5 reviews) | 
| **Multi-step Planning** | 7.5 (587 reviews) | Not enough data | 
| **Collision Detection** | 8.4 (636 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (593 reviews) | Not enough data | 
| **Facial Recognition** | 7.4 (607 reviews) | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Text Summarization** | 7.2 (574 reviews) | Not enough data | 

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 8.4/10 | 1292 |
| **Verizon Connect** | N/A | N/A |

#### Asset Definition

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Asset Register - Asset Tracking** | 8.8 (1036 reviews) | Not enough data | 
| **Relationships - Asset Tracking** | 8.4 (972 reviews) | Not enough data | 
| **Costs - Asset Tracking** | 7.7 (954 reviews) | Not enough data | 

#### Asset Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Location - Asset Tracking** | 9.1 (1201 reviews) | Not enough data | 
| **Status - Asset Tracking** | 8.8 (1041 reviews) | Not enough data | 
| **History - Asset Tracking** | 8.6 (1022 reviews) | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Natural Language Interaction** | 7.0 (277 reviews) | Not enough data | 

### Trucking

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 7.3/10 | 595 |
| **Verizon Connect** | N/A | N/A |

#### Records Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Dispatch records** | 8.1 (507 reviews) | Not enough data | 
| **Truck maintenance records** | 7.9 (512 reviews) | Not enough data | 
| **Driver pay records** | 6.3 (479 reviews) | Not enough data | 
| **Mileage reports** | 8.6 (534 reviews) | Not enough data | 
| **IFTA reports** | 8.2 (513 reviews) | Not enough data | 
| **Fuel management reports** | 8.1 (504 reviews) | Not enough data | 
| **Driver analytics** | 8.5 (510 reviews) | Not enough data | 

#### Accounting

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Invoicing** | 6.2 (459 reviews) | Not enough data | 
| **Payroll** | 5.8 (452 reviews) | Not enough data | 
| **Accounts Receivable/Accounts Payable** | 5.9 (452 reviews) | Not enough data | 

#### Order Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Order processing** | 6.5 (447 reviews) | Not enough data | 
| **LTL orders** | 6.3 (437 reviews) | Not enough data | 

#### Routing and Dispatch

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Truck routing** | 7.4 (471 reviews) | Not enough data | 
| **Load planning & dispatch** | 7.2 (462 reviews) | Not enough data | 
| **Load tracking** | 8.1 (478 reviews) | Not enough data | 

#### Agentic AI - Trucking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (172 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (176 reviews) | Not enough data | 
| **Adaptive Learning** | 7.5 (176 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (170 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (171 reviews) | Not enough data | 
| **Decision Making** | 7.5 (177 reviews) | Not enough data | 

### Fleet Maintenance

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 7.8/10 | 684 |
| **Verizon Connect** | N/A | N/A |

#### Reporting

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Expense reporting** | 7.3 (586 reviews) | Not enough data | 
| **Fuel reports** | 8.0 (606 reviews) | Not enough data | 
| **Vehicle reporting** | 8.7 (636 reviews) | Not enough data | 
| **Service costs** | 7.5 (577 reviews) | Not enough data | 

#### Task Alerts

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Maintenance alerts** | 8.4 (605 reviews) | Not enough data | 
| **Mileage reminders** | 8.2 (585 reviews) | Not enough data | 
| **Notifications** | 8.4 (594 reviews) | Not enough data | 

#### Planning

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Calendar** | 7.7 (563 reviews) | Not enough data | 
| **Maintenance priority** | 7.9 (566 reviews) | Not enough data | 
| **Scheduling** | 7.7 (568 reviews) | Not enough data | 

#### Work Orders

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Approval and Rejection** | 7.1 (552 reviews) | Not enough data | 
| **Automatic service records** | 7.4 (550 reviews) | Not enough data | 
| **Shop communication** | 7.1 (552 reviews) | Not enough data | 
| **Inspection** | 7.6 (570 reviews) | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 8.3/10 | 1747 |
| **Verizon Connect** | 5.2/10 | 19 |

#### Vehicle Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.9 (1261 reviews) | 4.9 (17 reviews) | 
| **Locations** | 9.2 (1516 reviews) | 6.4 (17 reviews) | 
| **Fuel Consumption** | 8.2 (1190 reviews) | 4.3 (15 reviews) | 
| **Inventory** | 8.3 (1124 reviews) | 5.0 (16 reviews) | 
| **Geofencing** | 8.4 (1159 reviews) | 5.8 (16 reviews) | 

#### Driver Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.6 (1156 reviews) | 4.7 (16 reviews) | 
| **Mileage** | 8.6 (1167 reviews) | 5.4 (15 reviews) | 
| **Performance** | 8.6 (1156 reviews) | 5.1 (15 reviews) | 
| **ETAs** | 8.0 (1127 reviews) | 4.6 (15 reviews) | 

#### Analytics

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.1 (1103 reviews) | Feature Not Available | 
| **Driver Performance** | 8.5 (1208 reviews) | 5.8 (15 reviews) | 
| **Cost** | 7.7 (1094 reviews) | Feature Not Available | 

#### Agentic AI - Fleet Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.2 (453 reviews) | Not enough data | 
| **Decision Making** | 7.2 (465 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | N/A | N/A |
| **Verizon Connect** | 4.3/10 | 9 |

#### Generative AI

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 2.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 2.0 (5 reviews) | 

#### Before the Job

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | 4.3 (7 reviews) | 
| **Dispatch** | Not enough data | 4.8 (8 reviews) | 
| **Roles** | Not enough data | 4.7 (6 reviews) | 
| **Booking** | Not enough data | 4.0 (7 reviews) | 

#### On the Job

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Location** | Not enough data | 6.0 (8 reviews) | 
| **Employee Communication** | Not enough data | 5.2 (8 reviews) | 
| **Behavior Monitoring** | Not enough data | 5.4 (8 reviews) | 
| **Client Notifications** | Not enough data | 5.4 (8 reviews) | 
| **Field Sales** | Not enough data | 4.3 (9 reviews) | 

#### After the Job

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Reports** | Not enough data | 5.6 (8 reviews) | 
| **Analytics** | Not enough data | 5.6 (8 reviews) | 
| **Invoicing** | Not enough data | 2.4 (7 reviews) | 
| **CRM Integrations** | Not enough data | 2.9 (7 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Fleet Management Software](https://www.g2.com/categories/fleet-management)

**Unique to Samsara (3):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Fleet Maintenance Software](https://www.g2.com/categories/fleet-maintenance), [Trucking Software](https://www.g2.com/categories/trucking)

**Unique to Verizon Connect (2):** [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Samsara | Verizon Connect | 
|---|---|---|
| **Small-Business** | 30.8% | 66.3% | 
| **Mid-Market** | 52.9% | 30.5% | 
| **Enterprise** | 16.3% | 3.2% | 

### By Industry

#### Samsara

- **Transportation/Trucking/Railroad:** 36.2%
- **Construction:** 15.5%
- **Logistics and Supply Chain:** 6.8%
- **Oil & Energy:** 3.8%
- **Utilities:** 2.8%
- **Food & Beverages:** 2.6%
- **Automotive:** 2.5%
- **Consumer Services:** 2.2%
- **Package/Freight Delivery:** 1.5%
- **Manufacturing:** 1.4%
- **Other:** 24.7%

#### Verizon Connect

- **Construction:** 32.0%
- **Transportation/Trucking/Railroad:** 13.4%
- **Consumer Services:** 5.0%
- **Facilities Services:** 3.7%
- **Telecommunications:** 3.1%
- **Oil & Energy:** 2.7%
- **Environmental Services:** 2.3%
- **Automotive:** 2.1%
- **Utilities:** 1.9%
- **Wholesale:** 1.8%
- **Other:** 32.1%

---
## Alternatives

### Alternatives to Samsara

- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3109 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (198 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (195 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (209 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (683 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1538 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (983 reviews)

### Alternatives to Verizon Connect

- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (198 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3109 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (195 reviews)
- [GPS Insight](https://www.g2.com/products/gps-insight/reviews) — 4.5/5 stars (114 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (141 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (209 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)

---
## Top Discussions

### Samsara

- Title: [Does Samsara GPS record audio?](https://www.g2.com/discussions/does-samsara-gps-record-audio) — 6 comments, 2 upvotes
  > **Top comment:** "I have not seen the option to record an audio "
- Title: [What is Samsara tracking?](https://www.g2.com/discussions/what-is-samsara-tracking) — 3 comments, 2 upvotes
  > **Top comment:** "Freights, trucks,"
- Title: [How much does Samsara cost per month?](https://www.g2.com/discussions/how-much-does-samsara-cost-per-month) — 2 comments, 2 upvotes
  > **Top comment:** "33.00 per month but you must pay an initiation fee of 99.99 just once"

### Verizon Connect

- Title: [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) — 2 comments, 1 upvote
  > **Top comment:** "Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha..."
- Title: [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) — 2 comments, 1 upvote
  > **Top comment:** "The service is good, but their business model is not.  i suppose if you were planning on having the service over a short period, it would be fine.  But the..."
- Title: [Why can I not order new gps units online?](https://www.g2.com/discussions/why-can-i-not-order-new-gps-units-online) — 2 comments, 1 upvote
  > **Top comment:** "Yes, we have that problem too.  did they ask you to sign a contract extension too?  the reason for this is technically they aren't selling you the units. ..."
- Title: [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Vehicle GPS and asset tracking"
- Title: [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) — 1 comment, 1 upvote
  > **Top comment:** "What is the problem you are facing "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/samsara-vs-verizon-connect)