# Samsara vs Verizon Connect Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Samsara excels in user experience, with many praising its **intuitive interface** and **all-in-one dashboard** that consolidates GPS tracking, fuel monitoring, and driver safety data, making daily operations seamless.
- **Users say** that Verizon Connect offers a **clean and easy-to-use UI** , which is appreciated for its solid integration capabilities. However, some users feel it lacks the advanced features that Samsara provides, particularly in real-time tracking and reporting.
- **According to verified reviews** , Samsara's implementation process is notably quick and straightforward, with users highlighting the **intuitive onboarding wizard** that helps new users get up to speed rapidly, while Verizon Connect has received mixed feedback regarding its setup process.
- **Reviewers mention** that Samsara's customer support is highly rated, with many users noting the **quality of assistance** they receive, which contrasts with Verizon Connect, where users have expressed concerns about the **responsiveness and effectiveness of support**.
- **G2 reviewers highlight** that Samsara's real-time alerts are a game-changer for fleet management, providing timely notifications that enhance operational efficiency. In comparison, Verizon Connect's alert system has been described as less effective, with users noting limitations in its functionality.
- **Users report** that while both platforms offer valuable features, Samsara's comprehensive approach to fleet management, including advanced analytics and reporting tools, positions it as a more robust solution compared to Verizon Connect, which is often seen as more suitable for smaller businesses with simpler needs.



| | Samsara | Verizon Connect | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 3,991 | 957 | 
| **Largest Market Segment** | Mid-Market (53.0% of reviews) | Small-Business (66.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Samsara

Pros:
- Ease of Use (1549 reviews)
- Tracking (988 reviews)

Cons:
- Technical Issues (358 reviews)
- Inaccuracy (279 reviews)

### Verizon Connect

Pros:
- Features (5 reviews)
- Ease of Use (4 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Poor Support (7 reviews)

---
## Ratings Comparison
| Rating | Samsara | Verizon Connect | 
|---|---|---|
  | **Meets Requirements** | 9.1 (3095 reviews) | 8.0 (657 reviews) | 
  | **Ease of Use** | 8.9 (3274 reviews) | 8.3 (662 reviews) | 
  | **Ease of Setup** | 8.9 (3028 reviews) | 7.7 (552 reviews) | 
  | **Ease of Admin** | 8.9 (1718 reviews) | 8.1 (552 reviews) | 
  | **Quality of Support** | 8.5 (2849 reviews) | 6.9 (643 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1689 reviews) | 7.1 (555 reviews) | 
  | **Product Direction (% positive)** | 9.2 (3012 reviews) | 6.3 (576 reviews) | 

---
## Pricing

### Samsara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Verizon Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | N/A | N/A |
| **Verizon Connect** | 8.2/10 | 202 |

#### Routing

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Master Routing** | Not enough data | 8.5 (107 reviews) | 
| **Default Routes** | Not enough data | 8.3 (104 reviews) | 
| **Route Assignment** | Not enough data | 8.3 (103 reviews) | 

#### Scheduling

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Master Schedule** | Not enough data | 8.0 (97 reviews) | 
| **Constraints** | Not enough data | 7.9 (85 reviews) | 
| **Adjustments** | Not enough data | 8.1 (90 reviews) | 
| **ETA** | Not enough data | 8.6 (126 reviews) | 

#### Optimization

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Priorities** | Not enough data | 8.2 (98 reviews) | 
| **Real Time** | Not enough data | 8.8 (131 reviews) | 
| **Dynamic Routing** | Not enough data | 8.2 (100 reviews) | 

#### Analytics

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Performance** | Not enough data | 8.4 (116 reviews) | 
| **Time & Costs** | Not enough data | 8.4 (116 reviews) | 
| **Productivity** | Not enough data | 8.6 (128 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 8.2/10 | 2537 |
| **Verizon Connect** | 7.6/10 | 469 |

#### Vehicle Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Inventory** | 8.9 (1860 reviews) | 7.9 (265 reviews) | 
| **Fuel Management** | 8.3 (1856 reviews) | 7.5 (246 reviews) | 
| **Maintenance** | 8.2 (1899 reviews) | 7.7 (278 reviews) | 
| **Vehicle Tracking** | 9.5 (2247 reviews) | 9.1 (438 reviews) | 

#### ELD Compliance

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Hours Logged** | 8.3 (1679 reviews) | 7.8 (149 reviews) | 
| **Preventive Maintenance** | 7.9 (1603 reviews) | 7.4 (162 reviews) | 
| **DVIR** | 8.2 (1632 reviews) | 6.8 (104 reviews) | 
| **Offline Access** | 7.5 (1578 reviews) | 6.6 (117 reviews) | 

#### Driver Management 

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Onboarding** | 8.2 (1796 reviews) | 7.9 (226 reviews) | 
| **Safety** | 9.1 (2026 reviews) | 8.4 (332 reviews) | 
| **Driver Tracking** | 9.4 (2022 reviews) | 8.9 (419 reviews) | 
| **Driver Behavior** | 9.0 (1979 reviews) | 8.5 (394 reviews) | 

#### Deliveries

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **ETAs** | 7.9 (1768 reviews) | 8.4 (241 reviews) | 
| **Proof of delivery** | 7.6 (1686 reviews) | 8.2 (184 reviews) | 
| **Route Optimization** | 7.5 (1731 reviews) | 8.2 (203 reviews) | 

#### Dashcam

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Automatic Incident Detection** | 8.7 (1687 reviews) | 7.6 (133 reviews) | 
| **Safety Score** | 8.7 (1668 reviews) | 7.7 (153 reviews) | 
| **Automated Footage Upload** | 8.6 (1648 reviews) | 7.7 (119 reviews) | 

#### Analytics

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.3 (1752 reviews) | 8.2 (259 reviews) | 
| **Driver Performance** | 8.8 (1855 reviews) | 8.5 (335 reviews) | 
| **Costs** | 7.8 (1730 reviews) | 7.9 (254 reviews) | 

#### Agentic AI - Fleet Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.4 (691 reviews) | 3.0 (5 reviews) | 
| **Decision Making** | 7.5 (692 reviews) | 5.3 (5 reviews) | 
| **Multi-step Planning** | 7.5 (588 reviews) | Not enough data | 
| **Collision Detection** | 8.3 (623 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (589 reviews) | Not enough data | 
| **Facial Recognition** | 7.4 (598 reviews) | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Text Summarization** | 7.2 (573 reviews) | Not enough data | 

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 8.3/10 | 1165 |
| **Verizon Connect** | N/A | N/A |

#### Asset Definition

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Asset Register - Asset Tracking** | 8.7 (1009 reviews) | Not enough data | 
| **Relationships - Asset Tracking** | 8.3 (964 reviews) | Not enough data | 
| **Costs - Asset Tracking** | 7.7 (946 reviews) | Not enough data | 

#### Asset Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Location - Asset Tracking** | 9.0 (1105 reviews) | Not enough data | 
| **Status - Asset Tracking** | 8.8 (1011 reviews) | Not enough data | 
| **History - Asset Tracking** | 8.5 (999 reviews) | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Natural Language Interaction** | 7.0 (273 reviews) | Not enough data | 

### Trucking

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 7.3/10 | 552 |
| **Verizon Connect** | N/A | N/A |

#### Records Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Dispatch records** | 8.0 (495 reviews) | Not enough data | 
| **Truck maintenance records** | 7.9 (501 reviews) | Not enough data | 
| **Driver pay records** | 6.2 (474 reviews) | Not enough data | 
| **Mileage reports** | 8.6 (512 reviews) | Not enough data | 
| **IFTA reports** | 8.2 (497 reviews) | Not enough data | 
| **Fuel management reports** | 8.1 (493 reviews) | Not enough data | 
| **Driver analytics** | 8.4 (493 reviews) | Not enough data | 

#### Accounting

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Invoicing** | 6.2 (457 reviews) | Not enough data | 
| **Payroll** | 5.8 (450 reviews) | Not enough data | 
| **Accounts Receivable/Accounts Payable** | 5.8 (450 reviews) | Not enough data | 

#### Order Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Order processing** | 6.5 (445 reviews) | Not enough data | 
| **LTL orders** | 6.3 (435 reviews) | Not enough data | 

#### Routing and Dispatch

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Truck routing** | 7.4 (463 reviews) | Not enough data | 
| **Load planning & dispatch** | 7.2 (458 reviews) | Not enough data | 
| **Load tracking** | 8.1 (467 reviews) | Not enough data | 

#### Agentic AI - Trucking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (168 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (170 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (171 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (168 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (169 reviews) | Not enough data | 
| **Decision Making** | 7.4 (172 reviews) | Not enough data | 

### Fleet Maintenance

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 7.8/10 | 640 |
| **Verizon Connect** | N/A | N/A |

#### Reporting

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Expense reporting** | 7.3 (581 reviews) | Not enough data | 
| **Fuel reports** | 8.0 (595 reviews) | Not enough data | 
| **Vehicle reporting** | 8.7 (609 reviews) | Not enough data | 
| **Service costs** | 7.5 (575 reviews) | Not enough data | 

#### Task Alerts

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Maintenance alerts** | 8.4 (593 reviews) | Not enough data | 
| **Mileage reminders** | 8.2 (579 reviews) | Not enough data | 
| **Notifications** | 8.4 (584 reviews) | Not enough data | 

#### Planning

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Calendar** | 7.7 (561 reviews) | Not enough data | 
| **Maintenance priority** | 7.9 (564 reviews) | Not enough data | 
| **Scheduling** | 7.7 (564 reviews) | Not enough data | 

#### Work Orders

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Approval and Rejection** | 7.0 (550 reviews) | Not enough data | 
| **Automatic service records** | 7.3 (546 reviews) | Not enough data | 
| **Shop communication** | 7.0 (551 reviews) | Not enough data | 
| **Inspection** | 7.6 (560 reviews) | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | 8.2/10 | 1490 |
| **Verizon Connect** | 5.2/10 | 19 |

#### Vehicle Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.9 (1209 reviews) | 4.9 (17 reviews) | 
| **Locations** | 9.2 (1360 reviews) | 6.4 (17 reviews) | 
| **Fuel Consumption** | 8.2 (1147 reviews) | 4.3 (15 reviews) | 
| **Inventory** | 8.3 (1116 reviews) | 5.0 (16 reviews) | 
| **Geofencing** | 8.4 (1141 reviews) | 5.8 (16 reviews) | 

#### Driver Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.6 (1142 reviews) | 4.7 (16 reviews) | 
| **Mileage** | 8.5 (1146 reviews) | 5.4 (15 reviews) | 
| **Performance** | 8.6 (1130 reviews) | 5.1 (15 reviews) | 
| **ETAs** | 8.0 (1112 reviews) | 4.6 (15 reviews) | 

#### Analytics

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.1 (1092 reviews) | Feature Not Available | 
| **Driver Performance** | 8.4 (1153 reviews) | 5.8 (15 reviews) | 
| **Cost** | 7.7 (1083 reviews) | Feature Not Available | 

#### Agentic AI - Fleet Tracking

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.2 (448 reviews) | Not enough data | 
| **Decision Making** | 7.2 (457 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Samsara** | N/A | N/A |
| **Verizon Connect** | 4.3/10 | 9 |

#### Generative AI

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 2.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 2.0 (5 reviews) | 

#### Before the Job

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | 4.3 (7 reviews) | 
| **Dispatch** | Not enough data | 4.8 (8 reviews) | 
| **Roles** | Not enough data | 4.7 (6 reviews) | 
| **Booking** | Not enough data | 4.0 (7 reviews) | 

#### On the Job

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Location** | Not enough data | 6.0 (8 reviews) | 
| **Employee Communication** | Not enough data | 5.2 (8 reviews) | 
| **Behavior Monitoring** | Not enough data | 5.4 (8 reviews) | 
| **Client Notifications** | Not enough data | 5.4 (8 reviews) | 
| **Field Sales** | Not enough data | 4.3 (9 reviews) | 

#### After the Job

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Reports** | Not enough data | 5.6 (8 reviews) | 
| **Analytics** | Not enough data | 5.6 (8 reviews) | 
| **Invoicing** | Not enough data | 2.4 (7 reviews) | 
| **CRM Integrations** | Not enough data | 2.9 (7 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Samsara | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Fleet Management Software](https://www.g2.com/categories/fleet-management)

**Unique to Samsara (3):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Fleet Maintenance Software](https://www.g2.com/categories/fleet-maintenance), [Trucking Software](https://www.g2.com/categories/trucking)

**Unique to Verizon Connect (2):** [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Samsara | Verizon Connect | 
|---|---|---|
| **Small-Business** | 33.3% | 66.4% | 
| **Mid-Market** | 53.0% | 30.5% | 
| **Enterprise** | 13.6% | 3.1% | 

### By Industry

#### Samsara

- **Transportation/Trucking/Railroad:** 37.3%
- **Construction:** 15.8%
- **Logistics and Supply Chain:** 5.9%
- **Oil & Energy:** 3.9%
- **Utilities:** 2.8%
- **Food & Beverages:** 2.4%
- **Automotive:** 2.3%
- **Consumer Services:** 2.1%
- **Package/Freight Delivery:** 1.5%
- **Manufacturing:** 1.4%
- **Other:** 24.5%

#### Verizon Connect

- **Construction:** 32.1%
- **Transportation/Trucking/Railroad:** 13.3%
- **Consumer Services:** 5.0%
- **Facilities Services:** 3.7%
- **Telecommunications:** 3.1%
- **Oil & Energy:** 2.7%
- **Environmental Services:** 2.3%
- **Automotive:** 2.0%
- **Utilities:** 1.9%
- **Logistics and Supply Chain:** 1.8%
- **Other:** 31.9%

---
## Alternatives

### Alternatives to Samsara

- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3047 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (184 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (196 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (208 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (650 reviews)

### Alternatives to Verizon Connect

- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (184 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3047 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (196 reviews)
- [GPS Insight](https://www.g2.com/products/gps-insight/reviews) — 4.5/5 stars (113 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (208 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (434 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)

---
## Top Discussions

### Samsara

- Title: [Does Samsara GPS record audio?](https://www.g2.com/discussions/does-samsara-gps-record-audio) — 5 comments, 2 upvotes
  > **Top comment:** "I have not seen the option to record an audio "
- Title: [What is Samsara tracking?](https://www.g2.com/discussions/what-is-samsara-tracking) — 2 comments, 1 upvote
  > **Top comment:** "Freights, trucks,"
- Title: [How much does Samsara cost per month?](https://www.g2.com/discussions/how-much-does-samsara-cost-per-month) — 2 comments, 2 upvotes
  > **Top comment:** "33.00 per month but you must pay an initiation fee of 99.99 just once"

### Verizon Connect

- Title: [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) — 2 comments, 1 upvote
  > **Top comment:** "Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha..."
- Title: [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) — 2 comments, 1 upvote
  > **Top comment:** "The service is good, but their business model is not.  i suppose if you were planning on having the service over a short period, it would be fine.  But the..."
- Title: [Why can I not order new gps units online?](https://www.g2.com/discussions/why-can-i-not-order-new-gps-units-online) — 2 comments, 1 upvote
  > **Top comment:** "Yes, we have that problem too.  did they ask you to sign a contract extension too?  the reason for this is technically they aren't selling you the units. ..."
- Title: [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Vehicle GPS and asset tracking"
- Title: [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) — 1 comment, 1 upvote
  > **Top comment:** "What is the problem you are facing "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/samsara-vs-verizon-connect)