Samsara Pricing Overview

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Pricing Insights

Averages based on real user reviews.

Samsara Pricing Reviews

(2)
NT
IT Director
Small-Business (50 or fewer emp.)
"Samsara works as advertised"
What do you like best about Samsara?

Samsara provide accurate vehicle tracking and routing. We've barely touched the features available and have been please with everything we use. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

The only disadavantage is the cost of extra gear such as cameras. Even so, we have purchased cameras and are pleased with them. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Small-Business (50 or fewer emp.)
"Too big to care"
What do you like best about Samsara?

Only good thing is location map - constantly updated - though other companies offer that too Review collected by and hosted on G2.com.

What do you dislike about Samsara?

They are too big to care about you and your company or your fleet. They are greedy - even though you may have been a loyal customer for years - they don't care - they will force you to sign up for ANOTHER 3 years on contract - and woe betide you if you try to get out of it early. you will PAY the whole rest of the contract term. Disgusting unnecessary treatment of paying customers. If you have a problem or question that doesn't directly involve giving them more money - then you will wait weeks for an answer. They don't communicate to each other - so no-one is updated about anything and you will repeat yourself many times over to different people. They are also very expensive on top of all those previous faults - so don't do it! Go somewhere where you are treated like a customer and not a nuisance. Review collected by and hosted on G2.com.

Response from Kelly Diamond of Samsara

Hi there, Thanks for bringing this to our attention. We always aim to put our customers first and are sorry this has been your experience. We’d like to get this issue resolved for you as soon as possible. Could you please reach out to me at customerfeedback@samsara.com with your contact info? Thank you for being a valued customer.

Kelly

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