--- title: SambaSafety Reviews meta_title: 'SambaSafety Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how SambaSafety works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 40 scale: '5' date_modified: '2026-07-13' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # SambaSafety Reviews **Vendor:** SambaSafety **Category:** [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking) **Average Rating:** 4.2/5.0 **Total Reviews:** 40 ## About SambaSafety Over 15,000 employers and insurance carriers rely on SambaSafety’s continuous monitoring, online training and advanced analytics to mitigate risk for over three million drivers worldwide. SambaSafety offers the industry’s most comprehensive fleet risk management platform, including: - The largest MVR and CSA network providing continuous, nationwide monitoring for all U.S. drivers. - Normalized violation data across all 50 states with alerts and scoring for violations, suspensions and expirations. - Integrations with dozens of telematics providers for near real-time, contextualized alerts on high-risk behaviors and incidents. - 300+ mastery-based online driver training courses, including recommended courses based on specific violation and incident alerts. - Advanced reporting, driver risk analysis tools and API connections. - And much more! Companies who switch to SambaSafety, on average, experience: - 14% reduction in monthly crashes - 16% reduction in insurance premiums - 22% reduction in monthly violations - 40% improvement in driver engagement - 50% reduction in manual data management ## SambaSafety Pros & Cons **What users like:** - Users appreciate the **constant MVR monitoring** of SambaSafety, ensuring up-to-date driver status without manual checks. (2 reviews) - Users appreciate the **ease of use** of SambaSafety, enjoying automated monitoring and a user-friendly dashboard for quick insights. (2 reviews) - Users value the **efficient automatic monitoring** of SambaSafety, providing peace of mind without manual checks. (1 reviews) - Users value the **s seamless integrations** of SambaSafety, enabling effortless monitoring across their systems. (1 reviews) - Users appreciate the **constant MVR monitoring** by SambaSafety, ensuring timely notifications and automatic updates on driver status. (1 reviews) - Notifications (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users highlight the **inadequate reporting** of SambaSafety, leading to frustration and inefficiencies in managing MVRs. (1 reviews) - Users experience **poor customer support** with SambaSafety, facing slow responses and unreliable service that complicate compliance processes. (1 reviews) - Users find the **process complexity** of marking completed safety classes cumbersome and time-consuming for group meetings. (1 reviews) - Users report extreme **software instability** with SambaSafety, causing major delays and frustrations in managing compliance and MVRs. (1 reviews) - Users find it frustrating that **manager completion marking** is not available, leading to unnecessary individual logins for safety classes. (1 reviews) ## SambaSafety Reviews ### 1. Seamless Driver Monitoring with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about SambaSafety?** I love that SambaSafety does constant MVR monitoring, so I don't have to worry about people getting a driving issue or having their license suspended. We always get notified, eliminating the need for manual checks, as it's all done automatically. I really like the dashboard, which provides a quick view of drivers who might be problematic, showing their scores and notifying us if there's any issue with their license or any recent activity. This feature allows us to follow-up easily without manual intervention. I also love the knowledge base feature with its safety topics, which helps keep our team current on safety discussions. The support team was fantastic, answering all questions and setting us up well by downloading all our data, which made the process smooth. **What do you dislike about SambaSafety?** It would be really helpful if managers have the ability to mark a safety class as completed if they hold a group meeting. Currently, everyone has to log in individually to SambaSafety to mark it, even when they're all together in a room. **What problems is SambaSafety solving and how is that benefiting you?** I love that SambaSafety does constant MVR monitoring and automatically notifies us of any driving issues, so we don't have to manually check. The dashboard gives a quick view of drivers' statuses, helping us stay on top of safety. **Official Response from Jessica Bramall:** > Thank you for your review! We're thrilled to hear that you find our MVR process quick and simple, and that the dashboard provides an excellent overview of drivers needing attention. We appreciate your feedback about records not being automatically updated when a driver renews their license, and we apologize for any inconvenience it may have caused. We have shared your thoughts with our Product Team for future enhancements. Please reach out to your account manager or email us at success@sambasafety.com if you would like additional assistance with this concern. ### 2. Worst company, lack of communication **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about SambaSafety?** There is noting good to review in regards to this company. **What do you dislike about SambaSafety?** SambaSafety is, without question, the worst company we’ve dealt with for managing MVRs and safety compliance. As a trucking company with 30 years of experience, we were initially excited about their promised integration into our hiring process. That excitement quickly turned to frustration. Their email-only support is a nightmare—forget calling anyone for help, you’re stuck waiting days, sometimes a week, for a response. In our entire time with them, we’ve had only one MVR run smoothly. Their billing process is an absolute mess, and the customer service is practically nonexistent. Resolving issues is nearly impossible due to the endless, slow email back-and-forth. For a company that depends on timely and accurate MVRs, SambaSafety’s unreliability is a dealbreaker. We strongly advise against using them, no matter how well they claim to integrate with your hiring network. Save yourself the headache and look elsewhere. **What problems is SambaSafety solving and how is that benefiting you?** They have not resolved anything. ### 3. This is a great product not just monitoring but courses to help stay complianat **Rating:** 5.0/5.0 stars **Reviewed by:** Steven L. | Safety and Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about SambaSafety?** The is easy to use program, once you set it up it monitors everything you need to it. Integration with your telepathic as well **What do you dislike about SambaSafety?** Nothing yet, we love this program. Keep up the hard work **What problems is SambaSafety solving and how is that benefiting you?** The ability to constantly monitor all authorized drivers mvr. ### 4. ongoing training made easy **Rating:** 4.0/5.0 stars **Reviewed by:** pete R. | Safety Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about SambaSafety?** getting assistance with one call when needed **What do you dislike about SambaSafety?** intermitent issues with celluar service providers **What problems is SambaSafety solving and how is that benefiting you?** they provide a platform for on going safety programs that allow for multiple fleets to be grouped for monthly training ### 5. SAMBA Review **Rating:** 4.0/5.0 stars **Reviewed by:** Frank L. | Director of Risk Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about SambaSafety?** Many years ago we started using Samba to keep us in compliance with CA laws/regulations. Although there was a lot of initial paperwork for CA, Samba helped navigate us through it all. Seems like they are more robust than they were then, so all the better. **What do you dislike about SambaSafety?** I don't really have much to say on dislikes other than once we signed up and everything was working well, I never heard from anybody. I didn't need any help. The system is pretty straightforward, but found this interesting never to hear from anybody until I reached out. **What problems is SambaSafety solving and how is that benefiting you?** When we were using SambaSafety they were helping us maintain compliance in the state of California. They provided monitoring on our drivers' traffic violations to ensure they also met our company driving criteria. **Official Response from Jessica Bramall:** > Hi Frank! Thank you for sharing your experience with SambaSafety! We greatly appreciate your long-term partnership with us in maintaining compliance with California laws and regulations. We understand that the initial paperwork for California requirements may have been extensive, and we're glad that SambaSafety was able to guide you through the process. We also continuously strive to enhance our services, ensuring an improved experience for our valued customers like you. It's great to hear you didn't need any help, but our intent is to provide the right level of support based on your specific needs. We try to balance our communication so that it doesn't feel annoying or too infrequent, so we appreciate your feedback and will be reaching out more frequently in the future to ensure you have the appropriate level of support. We sincerely appreciate your continued trust in SambaSafety and your recognition of the benefits we bring to your operations. If you have any further feedback or questions, please feel free to reach out. We're here to support you every step of the way. ### 6. The made up fees with this company never end **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about SambaSafety?** The integration is very convenient. Results are mostly instant. **What do you dislike about SambaSafety?** Their made up fees. The latest is a fee to pay? A “check and network fee” of 25.00 each. "We have the right to increase prices by 5% with the consumer price index" Consumer? Huh? **What problems is SambaSafety solving and how is that benefiting you?** Fleet tracking is the only option offered on this review page. We use MVR reports for background checks. **Official Response from Jessica Bramall:** > We are glad to hear that you value the speed and convenience of our solution when it comes to performing background checks. We appreciate you sharing your concerns regarding our fees. The network access fee is a nominal fee used to cover the costs associated with maintaining and improving our network infrastructure which our customers rely on to be robust and available. This fee allows for ongoing investments in hardware, software and security. SambaSafety regularly evaluates fees and is committed to developing and adopting a standardized practice for price increases. If you have any further questions or concerns, please reach out to your account manager or email us at success@sambasafety.com. ### 7. Samba has been very reliable, easy to use and very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about SambaSafety?** i like how reliable and detailed the information is; the turnaround times for buying MVR's in Samba is almost instant, and i love being able to find almost any answer that i need in Samba. **What do you dislike about SambaSafety?** The only thing i dislike about samba is their reports on the insights tab. I'm no sure if it's just how im using the filters but the info doesnt seem reliable compared to the "Score Dashboards" but thats only if you're looking for expired DL's. i would also say i dont like how some states are enrollment states and some arent. I think it would be easier if all states were enrollment states. **What problems is SambaSafety solving and how is that benefiting you?** Samba helps us monitor over 13,000 employees that drive company vehicles/ drive on time. Our policy enables drivers to stay authorized in our system; by doing that, Samba points out any moving violations that would be concerning. It also gives more insight/ trends into the most violations and when they are occurring. **Official Response from Jessica Bramall:** > Thank you for your feedback! It's wonderful to hear that you appreciate the reliability, timeliness and detailed nature of our solution. We appreciate your input about our reporting capabilities and have shared your thoughts with our Product Team for future enhancements. If you would like each state to work like an enrollment state, we offer the ability to order an MVR at the time of enrollment to simulate that behavior. Today, we limit our enrollment states to those that require it in order to save our customers money on MVRs that aren't strictly required. That way, customers can make the decision on whether they want to order any additional MVRs. Feel free to reach out to your Customer Success Manager for additional assistance. We are grateful for the opportunity to support you in maintaining a safe and compliant environment for your drivers. If you have any further feedback or questions, please let us know. We're here to assist you in any way we can. ### 8. Helpful for managing MVRs in one place **Rating:** 3.5/5.0 stars **Reviewed by:** Theo S. | Director of Operations, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about SambaSafety?** SambaSafety is overall a good platform to help manage MVRs in one place. Receiving automated, scheduled MVRs based on activity is very helpful, and I like being able to stay 'hands off' until something comes up. **What do you dislike about SambaSafety?** The SambaSafety Qorta interface lacks polish in certain areas. The features are all there, but it is not always easy to navigate. I will say that the onboarding staff is helpful--although our regular account rep is not super responsive. **What problems is SambaSafety solving and how is that benefiting you?** Automated MVR reporting **Official Response from Jessica Bramall:** > Thank you for your review, Theo! We're glad to hear that you're getting the most out of our platform – our goal is to streamline your processes and ensure you stay informed and compliant when it comes to driver safety. We appreciate your feedback about the user experience and have shared your thoughts with our Product Team for future enhancements. We would also like to sincerely apologize for any inconvenience you experienced with your account representative. Please ensure your requests are sent to success@sambasafety.com or through our customer portal. This will result in a quicker response and higher quality experience. If you have additional feedback, please let us know! ### 9. Great "One Stop" Dashboard For All Your Driver Information **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry M. | Ops Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about SambaSafety?** Our old process was 100% manual - MVR processing once per year - a file cabinet full of sensitive documents. Now we have been able to put everything securely online and update info as needed! **What do you dislike about SambaSafety?** With all systems, people enter their own data... Sometimes drivers make errors. Then we have to reach out to them to have them edit their info. Additionally, we still need to create a public spreadsheet for Professors and Public Safety to verify who is eleigible on campus to drive. **What problems is SambaSafety solving and how is that benefiting you?** The MVR tracking provides driving history data as needed-IF needed. Prior, we did MVRs and then went 52 weeks without knowing anything about drivers' activity. **Official Response from Jessica Bramall:** > Hi Jerry! Thank you for your valuable feedback! We're glad to hear that our solution has allowed you to streamline your MVR processing and provide a more secure way to store sensitive documents online. We aim to minimize as much manual effort as possible and provide efficient workflows with our solutions, but we also understand that each customer may have unique needs and processes that need to be catered to. We appreciate your feedback and have shared your thoughts with our Product Team for future enhancements. If you'd like to discuss this matter further, please reach out to your account manager or success@sambasafety.com for help. Our goal is to provide the best possible service and support to our customers. Thank you for choosing SambaSafety! ### 10. Motor Vehicle Records Monitoring for our Fleet Safety Program **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about SambaSafety?** SambaSafety is a "one-stop shop" when we need continuous monitoring of our team members MVR records. With many team members driving in multiple states, having SambaSafety doing this work is a lifesaver. The entire process, from initial registration and onboarding of team members to daily monitoring, was a straightforward process. **What do you dislike about SambaSafety?** So far, we dislike nothing about Sambasafety or the processes involved with MVR monitoring. We are delighted with Sambasafety. **What problems is SambaSafety solving and how is that benefiting you?** SambaSafety is performing initial MVR discovery as well as ongoing and daily monitoring of MVR activities for multiple team members in various states. **Official Response from Jessica Bramall:** > Hi James! Thank you for sharing your feedback! We understand the challenges that come with managing a team of drivers across multiple states, and we're glad to be a valuable resource for you. We appreciate your kind words about SambaSafety, and we're excited that you have had a positive experience with our services! Please feel free to reach out if you have any further feedback or questions for our team. ### 11. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Jared C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about SambaSafety?** SambaSafety brings essential information quickly to your attention. The UI is easy to use and to find what you're looking for. And the monitoring feature helps to keep us updated on our driver's information. **What do you dislike about SambaSafety?** I would like more customization options on the account dashboard and for reports and notifications. **What problems is SambaSafety solving and how is that benefiting you?** SambaSafety helps by keeping records organized and easily accessible. And it makes updating the driver's files quick and easy. **Official Response from Jessica Bramall:** > Thank you for your review, Jared! We're thrilled to hear that you find our UI user-friendly and appreciate the quick delivery of essential information. We understand your desire for more customization options, and we're continuously working to improve our platform based on user feedback. We have shared your suggestions with our Product Team for future enhancements. If you have any more input, please let us know! ### 12. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Alejandro R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about SambaSafety?** At the moment MVRs are really helpful and the ease of use from the system. **What do you dislike about SambaSafety?** Support is now always fast to answer with urgent care we need **What problems is SambaSafety solving and how is that benefiting you?** MVR monitoring is on point love how we can see everything **Official Response from Jessica Bramall:** > Hi, Alejandro! Thank you for your feedback. We are glad to hear that you're finding so much value in the unmatched visibility and ease of use our solutions bring to your business. We sincerely apologize for any inconvenience you may have encountered with our support team. We utilize email communication so that we can assign the most suitable representative to handle your inquiry and ensure faster and higher-quality responses. If you prefer to be contacted by phone instead, kindly inform us, and we'll gladly accommodate your communication preference. If you have additional feedback, please let us know! ### 13. Samba Safety has driven improvement in all of our Safety metrics. **Rating:** 4.5/5.0 stars **Reviewed by:** Mike E. | EHS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** I really enjoy being able to see how our drivers are performing based off of the metrics established. Speeding, HOS, And other items that indicate how our drivers are performing. **What do you dislike about SambaSafety?** I do not dislike anything currently. I would highly reccomend the product. **What problems is SambaSafety solving and how is that benefiting you?** Samba helps us with Driver accountablity and fleet tracking. **Official Response from Jessica Bramall:** > Hi, Mike! Thank you for your positive feedback. We're proud to provide you with the tools needed to improve driver performance, enhance safety and optimize your fleet's operations. If you have any further comments or suggestions, please don't hesitate to let us know! ### 14. Useful aggregator tool for national healthcare company **Rating:** 3.5/5.0 stars **Reviewed by:** Claire R. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about SambaSafety?** Can just 'set it and forget it' which is helpful. Customizations at implementation result in our team not having to spend much time watching the tool as it gathers data and reporting for us. **What do you dislike about SambaSafety?** Haven't heard much about any new or updated functions **What problems is SambaSafety solving and how is that benefiting you?** MVR data and information gathering from all 50 states, informing our need for employee records. Results in staff not needing to manually research. Able to quickly report on any employee misconduct as relating to driver records and respond accordingly. **Official Response from Jessica Bramall:** > Hi Claire! Thank you for taking the time to share your thoughts about your experience with SambaSafety. We appreciate your feedback and are excited that our solution has helped you automate the MVR monitoring process and reduce the time spent on data gathering and reporting. We understand your desire for more information about new or updated functionality, and we would like to assure you that our team is always working to enhance and improve our offerings to provide the best possible experience for our customers. To stay informed about our latest product enhancements, keep an eye out for our quarterly customer newsletter as well as regular communications in our application and via email about recent updates to our platform. You can also check out our quarterly webinars that often highlight new features or discuss ways to maximize the value of your processes and workflows. Thank you for choosing SambaSafety as your partner in employee safety management. If you have any further feedback or questions, please don't hesitate to contact us. Our team is always happy to help! ### 15. User friendly and efficient. **Rating:** 4.0/5.0 stars **Reviewed by:** April H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about SambaSafety?** Meets the needs I have for driver compliance and takes the work out of it, for myself **What do you dislike about SambaSafety?** Hard to get ahold of anyone. Email seems to be the only effective way and even then it is not a quick response time. **What problems is SambaSafety solving and how is that benefiting you?** Staying up to date on employees CDL driving priveledges **Official Response from Jessica Bramall:** > Thank you for your review, April! We are happy to hear that we are able to meet your needs when it comes to automation and compliance. Email communication allows us to ensure the most appropriate rep is assigned to your inquiry, which should result in a quicker and higher-quality response. If you would like our reps to call you rather than email in the future, please feel free to let us know; we are more than happy to use your preferred method of communication. We sincerely apologize for any inconvenience you experienced with our team. If you have any further feedback or comments, please reach out to our team! ### 16. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Livette F. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** That it's very easy to use. Just enter the name and license number and you get the MVR. **What do you dislike about SambaSafety?** All the terminated employees still appear. Im not sure how to get rid of those. **What problems is SambaSafety solving and how is that benefiting you?** We use this to verify that the drivers we hire have a clean driving record. **Official Response from Jessica Bramall:** > Thank you for your feedback, Livette! We're thrilled to hear that you find our platform easy to use, promoting safer and more reliable hires. If you continue to have trouble removing former employees, please reach out to your account manager or email us at success@sambasafety.com for help. If you have any further comments or suggestions, please let us know! ### 17. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** It is very helpful to have a one stop shop for all states and MVRs. The constant monitoring is another important piece. It does not always work perfectly, but it is a great resource to have **What do you dislike about SambaSafety?** There are not many downsides, the constant monitoring does not always catch the positive updates but it does catch the negative uploads **What problems is SambaSafety solving and how is that benefiting you?** Monitoring all drivers and keeping all MVRs in the same place has been the most helpful overall. **Official Response from Jessica Bramall:** > Thank you for your review! We appreciate your feedback about SambaSafety. We're glad that you find our platform helpful in efficiently managing and monitoring driver records, saving you time and ensuring compliance and safety. We appreciate your feedback about our monitoring capabilities and have shared your thoughts with our Product Team for future enhancements. If you have any further suggestions or comments, please let us know! ### 18. Excellent and reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Gene P. | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** Support staff is very responsive to our requests. Data is accurate. **What do you dislike about SambaSafety?** Occasional glitches. Daily Vigillo Updates don't always come through. **What problems is SambaSafety solving and how is that benefiting you?** We use the Vigillo product. Very beneficial. Driver report cards are good safety tool. **Official Response from Jessica Bramall:** > Thank you for your review, Gene! We're glad to hear that you have found value in our support staff and accurate data. We apologize for any occasional glitches or inconsistencies. Our team is continuously working to maintain the system's stability and reliability. If you have any further suggestions or questions, please reach out to your account manager or email us at success@sambasafety.com. ### 19. Samba has been a valuable resource. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about SambaSafety?** Ability to quickly run MVRs, but also have a place that serves as an "electronic filing cabinet" for our DOT HC/ CDL Drivers. It has been super helpful. **What do you dislike about SambaSafety?** Reports. The reports I try to run for Medical Certificate expiration dates, for some reason, do not even capture all of my drivers that have Medical Certificates. **What problems is SambaSafety solving and how is that benefiting you?** Keeping an eye on our drivers and the MVRs in real time, as well as keeping all our CDL-specific and DOT-HC specific drivers (and all related documents) in one place. **Official Response from Jessica Bramall:** > We are grateful for your feedback! It's wonderful to hear that you find the capabilities of our digital platform so valuable. Thank you for your input about our reporting capabilities, we have shared your thoughts with our Product Team for future enhancements. We truly appreciate the opportunity to support you in effectively managing the safety and compliance of your drivers. If you have any additional feedback or questions, please feel free to reach out. We're here to assist you every step of the way. ### 20. Monitoring Service **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald M. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about SambaSafety?** The quickness of Getting or receiving MVRs. **What do you dislike about SambaSafety?** Don't have any issues. Everything I look at is current and up to date. **What problems is SambaSafety solving and how is that benefiting you?** Security **Official Response from Jessica Bramall:** > Hi, Gerald! Thank you for your feedback. We are excited to hear that you've had nothing but a positive experience with our solution and that we are able to meet your needs when it comes to efficiency and security. If you have any further comments or questions, please feel free to reach out to our team! ### 21. Simple + Great UX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about SambaSafety?** The user interface is easy to navigate through. The color-coding and organizational toggles make tracking expired MVRs very easy to do. I like that you can quickly find what you need! **What do you dislike about SambaSafety?** To my knowledge the "settings bar" doesn't appear for a non-admin user which can make things a little confusing, but their customer support is very quick and helpful. **What problems is SambaSafety solving and how is that benefiting you?** Samb helps us track our employee licenses and driving records. This is extremely helpful in the Human Resources realm. The reporting functions are nice and helpful too. **Official Response from Jessica Bramall:** > Thank you for sharing your thoughts on SambaSafety. It's great to hear that you find our user interface easy to navigate. We designed our platform with our customers' needs in mind and are thrilled to hear that it's working well for you. We also appreciate your feedback and have shared your thoughts with our Product Team for future enhancements. Please let us know if you have any additional questions or comments. We're here to help! ### 22. SambaSafety is like a part of my company **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** The upside is they are a helping hand keeping track of MVR reports, sending alerts when there are problems and short cutting my procedures with efficiency. **What do you dislike about SambaSafety?** Nothing. Everything works pretty well and I have no issues. **What problems is SambaSafety solving and how is that benefiting you?** The MVR's for our employees are tracked and catalogued on the Samba website for easy access. **Official Response from Jessica Bramall:** > Thank you for your review, Sharon! We're glad to hear that you find SambaSafety to be a helpful tool in managing MVR reports, providing alerts for any issues and streamlining your processes. We appreciate your feedback, and if you have any further comments or suggestions, please let us know! ### 23. Great Company **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** Reliability. Thoroughness. Effectiveness. **What do you dislike about SambaSafety?** They cant pull MVRs from Puerto Rico and the lag between counties that still use a paper system increase hiring wait times. **What problems is SambaSafety solving and how is that benefiting you?** No problems at this time. It would be nice if they could pull MRS from PR and the Virgin Islands at some point, though. **Official Response from Jessica Bramall:** > Thank you for your feedback! We are glad you are finding such great value in our platform's reliability and effectiveness. We have also shared your thoughts with our Product Team for future enhancements as we look to expand our services. The frequency in which we receive data depends on the state and can vary based on their ability to deliver it. We do pride ourselves on our ability to get the information the state provides directly to our customers as soon as we receive it. If you have any future comments or feedback for our team, please let us know! ### 24. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Yohana R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about SambaSafety?** I love the simplicity of adding a new employee to track. MVR's are completed in less than 24 hours. **What do you dislike about SambaSafety?** It doesn't let you update expired licenses. **What problems is SambaSafety solving and how is that benefiting you?** Solving how to monitor expires licenses. **Official Response from Jessica Bramall:** > Thank you for sharing your experience with SambaSafety! We're glad to hear that you appreciate the simplicity of adding new employees, the quick turnaround time for completing MVRs and the ability to stay on top of license status changes and maintain compliance. We've taken note of your feedback about updating expired licenses and have shared your thoughts with our Product Team for future enhancements. Should you have any further feedback or questions, please don't hesitate to reach out! ### 25. SambaSafety has been a lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about SambaSafety?** I love that we can get alerts so quickly on changes that occur on our drivers MVR's. **What do you dislike about SambaSafety?** The only downside that I can think of is the reporting doesn't have some filters that would be helpful when pulling information for reporting. **What problems is SambaSafety solving and how is that benefiting you?** We are able to receive notices of change of driving status and and DOT pullover information way before we would receive it from the FMCSA website. **Official Response from Jessica Bramall:** > Thank you for sharing your positive experience with SambaSafety! We are happy to hear that you find value in our timely alerts. Our solution ensures that you can receive and act on these crucial updates ASAP. This provides you with a significant advantage in terms of proactively managing potential issues and maintaining the safety and compliance of your fleet. We aim to provide efficient workflows that satisfy our customers' needs, but also understand that each customer may have unique processes and preferences when it comes to specific functionalities in our system. We appreciate your feedback about our reporting capabilities and have shared your thoughts with our Product Team for future enhancements. We are grateful for the opportunity to help enhance your safety program. If you have any further feedback or inquiries, please reach out! ### 26. Samba Safety is a valuable partner **Rating:** 3.5/5.0 stars **Reviewed by:** Sandy T. | Risk Insurance Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about SambaSafety?** We started using Samba Safety to monitor our MVR process. Their onboarding was fantastic. Traning was great. The website is very easy to use. **What do you dislike about SambaSafety?** Their customer service department is not great. No real person to speak to. If you call, you get a message to go to the website to submit a ticket. Then you just have to wait till they get back to you. **What problems is SambaSafety solving and how is that benefiting you?** MVR **Official Response from Jessica Bramall:** > Hi Sandy! Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear that you had a positive onboarding experience and find our website easy to navigate. We sincerely apologize for any inconvenience you experienced with our customer service department. Submitting tickets online allows us to ensure the most appropriate rep is assigned to your inquiry, which results in a quicker and higher quality response. If you would like our reps to call you rather than email in the future, please feel free to let us know; we are more than happy to use your preferred method of communication. If you have any further comments or concerns, please don't hesitate to reach out to us! ### 27. Satisfied customer **Rating:** 4.0/5.0 stars **Reviewed by:** livia s. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about SambaSafety?** the website and instant results- very user friendly **What do you dislike about SambaSafety?** at times i've had difficulties signing on and had to contact their customer service **What problems is SambaSafety solving and how is that benefiting you?** It provides MVR records fast and simple **Official Response from Jessica Bramall:** > Hi Livia! Thank you for sharing your feedback with us! We've put a lot of effort into designing our platform to be as easy to use as possible, so it's wonderful to hear that it's working for you. We are sorry to hear about your difficulty in accessing our platform. We're passionate about data privacy and have implemented industry best practices to ensure client security. If you continue to have trouble, please reach out to your account manager or success@sambasafety.com for help. Thank you for choosing SambaSafety as your partner in driver safety management. If you have any further feedback or suggestions for us, please don't hesitate to reach out. We're always here to listen and help in any way we can. ### 28. Great way to monitor your drivers. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** Having a single source to monitor all my drivers and have the ability to receive notifications when violations happen that we are not aware of. **What do you dislike about SambaSafety?** Notifications of violations can take longer to receive. **What problems is SambaSafety solving and how is that benefiting you?** No problems **Official Response from Jessica Bramall:** > Thank you for your review! We are proud to provide you with a solution that streamlines your processes and improves your visibility into driver risk. Thank you for providing feedback on our monitoring capabilities, your thoughts have been shared with our Product Team. The frequency in which we receive data depends on the state and can vary based on their ability to deliver it. We do pride ourselves on our ability to get the information the state provides directly to our customers as soon as we receive it. We value your input, so please feel free to share any further suggestions or comments you may have. ### 29. Samba provides a simple way to get complex information in a timely manner **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about SambaSafety?** Samba provides information we use to ensure our employees are in compliance with the law. The alerts and ease of access make finding out the status of a driving license simple **What do you dislike about SambaSafety?** The downside of Samba appears to be in how our state (Ohio) reports in the information. Specifically, the information seems to come randomly and not in an orderly manner nor at the same time each month **What problems is SambaSafety solving and how is that benefiting you?** Samba allows us to pull reports and send them electronically which keeps me from having to maintain large stacks of paper **Official Response from Jessica Bramall:** > Thank you for sharing your valuable feedback! We truly appreciate your recognition of how our platform helps ensure your employees' compliance and eligibility to drive. We have shared your thoughts with our Product Team for future enhancements. While we aim to bring as much efficiency to the MVR process as possible, the frequency in which we receive data depends on the state and can vary based on their ability to deliver it. We do pride ourselves on our ability to get the information the state provides directly to our customers as soon as we receive it. We are grateful for the opportunity to support you in streamlining your compliance processes and providing an efficient solution tailored to your needs. If you have any further feedback or questions, please feel free to reach out. We're here to assist you in any way we can. ### 30. Samba Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about SambaSafety?** The ease of use of the program, the ability for the program to scale up depending on my companies needs **What do you dislike about SambaSafety?** That I cant contact the customer service department via a telephone call, i can only reach them via email **What problems is SambaSafety solving and how is that benefiting you?** It is keeping me in compliance with the State and with our insurance carrier **Official Response from Jessica Bramall:** > We sincerely appreciate your feedback regarding SambaSafety! We're happy to hear that you find our program user-friendly and adaptable to your company's needs. We do want to apologize for any inconvenience you may have encountered with our customer success process. Our online process works to ensure that the most suitable representative is assigned to address your inquiry promptly and with the utmost quality. If you prefer to receive a phone call follow-up upon submitting your inquiry, please let us know. We will gladly accommodate your preferred method of communication. We are delighted to be of benefit to you in meeting compliance standards and supporting your overall operations. Should you have any further feedback or questions, please contact our team. We're here to assist you in any way we can. ### 31. Program used at work. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about SambaSafety?** User friendly. Easy to find information needed about employee records. Reliable and fast. **What do you dislike about SambaSafety?** Do not like reports because they do not produce the same results and are difficult to filter. **What problems is SambaSafety solving and how is that benefiting you?** They're currently resolving our scoring issue, our reports and minor errors that causing duplicates to driver profiles. **Official Response from Jessica Bramall:** > We truly appreciate your positive feedback! It's fantastic to hear that you find our platform user-friendly, allowing for easy access to employee records and providing reliable and fast service. We have taken note of your input regarding our reporting capabilities and have shared your thoughts with our Product Team for future enhancements. Thank you for choosing SambaSafety as your trusted partner. If you have any additional feedback or questions, please don't hesitate to reach out. ### 32. Reliable Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about SambaSafety?** Their customer service is always staying engaged with us to identify issues as they come up. **What do you dislike about SambaSafety?** Qorta doesn't allow us to track why an MVR was ordered making it difficult to identify an annual MVR from other monitoring MVRs. **What problems is SambaSafety solving and how is that benefiting you?** The issues I have presented are being looked into, but not yet solved **Official Response from Jessica Bramall:** > Thank you for taking the time to share your feedback with us. We are happy to hear that you have had a positive experience with our customer service team. They work hard to ensure that our customers receive the support they need! We also appreciate your feedback on MVR tracking. We have shared that with our Product Team for future enhancements. Thank you for choosing SambaSafety as your partner in monitoring MVRs. We appreciate your business! ### 33. Samba **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about SambaSafety?** How reliable information is and how fast data comes into Samba **What do you dislike about SambaSafety?** Reports, because they lack information that other reports have and they are not as reliable. **What problems is SambaSafety solving and how is that benefiting you?** They help us solve our scoring, reports and the accuracy of the information coming in. **Official Response from Jessica Bramall:** > We greatly appreciate your feedback! It's fantastic to hear that you find our platform reliable and appreciate the fast data processing. Thank you for your input about our reporting capabilities, we have shared your thoughts with our Product Team for future enhancements. We value the opportunity to support you in resolving these challenges and providing you with an exceptional experience. If you have any further feedback or questions, please don't hesitate to reach out. We're here to assist you in any way we can. ### 34. Outstanding product and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about SambaSafety?** Keeps me informed, tracks trends, easy to use, connects with information under FMCSA Outstanding support **What do you dislike about SambaSafety?** I do not know of any, at the present time. **What problems is SambaSafety solving and how is that benefiting you?** When I have a question they are a great resource. Customer support is second to none **Official Response from Jessica Bramall:** > Thank you for taking the time to share your thoughts about SambaSafety! We're glad that you find our platform so beneficial and easy to use. We're also proud to know that our customer support team has been able to provide you with such outstanding assistance. If you have any future questions or feedback, please don't hesitate to reach out to our team. We're always here to help and look forward to continuing our partnership! ### 35. I run the EPN Reports. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about SambaSafety?** You've recently made running the EPN Reports so much easier to process. **What do you dislike about SambaSafety?** That it sometimes doesn't acknowledge when I complete my weekly EPN Reports. **What problems is SambaSafety solving and how is that benefiting you?** Help keep employees' driver's licenses valid. **Official Response from Jessica Bramall:** > Thank you for sharing your feedback about SambaSafety! We're happy to hear that we have made the process of running EPN Reports and ensuring your employees' driver's licenses are valid much easier for you. We appreciate your feedback about your experience with EPN Reports. We have shared your thoughts with our Product Team for future enhancements. We are grateful for your trust in SambaSafety to support you in this important aspect of your operations. If you have any further feedback or questions, please let us know. We're here to assist you in any way we can. ### 36. Easy to Use System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SambaSafety?** I love that I can receive realtime immediate MVR results from all states. I like how CHP inspections are loaded to our account. **What do you dislike about SambaSafety?** Have had no system issues and/or experiences. **What problems is SambaSafety solving and how is that benefiting you?** We have not experienced any issues. **Official Response from Jessica Bramall:** > Thank you for your review! We're delighted to hear that you appreciate our continuous MVR results and the convenient access to CHP inspections. We are proud to know that you have had nothing but a positive experience with our services. If you have any further feedback or suggestions, please feel free to let us know! ### 37. Samba Safety Qorta **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about SambaSafety?** Continuous monitoring, it helps us stay on top of activity **What do you dislike about SambaSafety?** Sometimes it adds points where not needed **What problems is SambaSafety solving and how is that benefiting you?** Notifying us of active records for our drivers **Official Response from Jessica Bramall:** > Thank you for sharing your experience with us! We're thrilled to hear that our continuous monitoring has been helpful in keeping you updated on driver activity. We would like to learn more about your experience with the platform adding points where not needed. Please reach out to success@sambasafety.com with your company name and details so we can look into this matter! Thank you for choosing SambaSafety as your partner in driver safety management, and please don't hesitate to contact us if you have any further feedback or questions. ### 38. Efficient **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about SambaSafety?** Quick turn-around time for MVR's. Easy to pull MVR's. Straight-forward content in the final report. **What do you dislike about SambaSafety?** Scoring system. Fee's to recheck the MVR after a negative update has been removed. **What problems is SambaSafety solving and how is that benefiting you?** Tracking vehicle locations. **Official Response from Jessica Bramall:** > Thank you for sharing your feedback about SambaSafety! We're glad to hear that you appreciate how quick, easy and straightforward we make it to pull and review MVRs. We've taken note of your input regarding our scoring and MVR capabilities and have shared your thoughts with our Product Team for future enhancements. We are grateful for the opportunity to support you in these areas and provide you with the tools you need to support your safety and compliance efforts. If you have any further feedback or questions, please feel free to reach out! ### 39. Fleet Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about SambaSafety?** Customer Service is good and good response **What do you dislike about SambaSafety?** Would like to see intergration with FMCSA clearing house **What problems is SambaSafety solving and how is that benefiting you?** Monitoring driver MVR so people that should not be driving are flagged **Official Response from Jessica Bramall:** > Thank you for your positive feedback! We're thrilled to hear that you've taken notice of our hard-working customer success team and prompt responses. We appreciate your input about integration with the FMCSA clearing house and have shared your thoughts with our Product Team for future enhancements. We are grateful for the opportunity to provide you with reliable solutions and support. Please don't hesitate to reach out if you have any further feedback or questions. We're here to assist you in any way we can! ### 40. Insights about drivers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about SambaSafety?** Good cause, motivation to improve road safety. **What do you dislike about SambaSafety?** Not well known, there is not enough knowledge about the product and mission. **What problems is SambaSafety solving and how is that benefiting you?** Providing data organized by insights. **Official Response from Jessica Bramall:** > Thank you for taking the time to share your thoughts with us! We're glad to hear that you appreciate our commitment to improving road safety, which is a huge part of our mission at SambaSafety. Our team aims to provide valuable resources to our customers and the industry at large. We regularly update our blog with the latest industry news and product and feature updates. We also offer ongoing newsletters and webinars on hot topics, including exclusive sessions for our customers to learn about new features, products and insider tips on how to maximize our solutions. Thank you for your support and feedback, and please don't hesitate to reach out to us if you have any further comments or suggestions. We appreciate your partnership in making the roads safer for everyone. - [View SambaSafety pricing details and edition comparison](https://www.g2.com/products/sambasafety/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A23%3A15+-0500&secure%5Bsession_id%5D=8992f4ae-7d15-4d77-b1e9-eb91dcd8c42d&secure%5Btoken%5D=1f8c38b9805849fee571825ac0901d3998c741cd592d018c85ead72daa2e8beb&format=llm_user) ## SambaSafety Integrations - [Motive](https://www.g2.com/products/motive-technologies/reviews) ## SambaSafety Features **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making ## Top SambaSafety Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (948 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,624 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,088 reviews)