Motive Reviews & Product Details

What I like most about Motive is that it brings several tools together in one easy-to-use platform. It’s simple to navigate, so our team can use it every day with minimal training. The setup process was straightforward, and integrating it into our operations didn’t take long. Overall, it helps us stay on top of driver safety, vehicle tracking, and fleet performance. Another major plus is the customer support; whenever we’ve had questions, the team has been quick to respond and genuinely helpful. Review collected by and hosted on G2.com.

At times, some system alerts can feel a bit too sensitive, which means I end up reviewing more events than necessary. While this is helpful from a safety standpoint, it can also take extra time to sort through the alerts and focus on the ones that matter most. Review collected by and hosted on G2.com.

What stands out most about Motive is how naturally it fits into our daily workflow. It doesn’t feel like another complicated system that needs constant attention or management, we use it throughout the day for tracking, safety insights, and trip reviews, and everything is laid out in a way that actually makes sense. It also integrates well with the rest of our tools, which helps keep operations running smoothly. On top of that, whenever we’ve reached out for support, the responses have been fast and genuinely helpful. Overall, it’s a platform that simply works without adding extra stress to the day. Review collected by and hosted on G2.com.

One downside with Motive is that parts of the platform can feel a bit cluttered. The dashboard packs in a lot of information, and at times it takes a few extra clicks to get to exactly what I’m looking for. It’s not a dealbreaker because the system is still very useful overall, but the interface could be more streamlined. Also, some alerts can be overly sensitive on occasion, so I end up reviewing them to confirm they actually reflect what happened. Review collected by and hosted on G2.com.

What I like most about Motive is how natural it feels to use day to day. It doesn’t get in the way; it simply helps me get things done. Setting it up was surprisingly painless, and it blended right into the tools we already rely on without any fuss. Also, whenever I’ve needed help, their support team has been quick and genuinely attentive, which builds a lot of trust.

The features hit that sweet spot of being powerful without feeling overwhelming, so I actually use them regularly instead of ignoring half the product. The integrations also make it easy to keep everything connected, so Motive feels like part of the workflow rather than an extra step. Review collected by and hosted on G2.com.

I don’t like that Motive can feel a bit rigid at times, like it doesn’t adapt easily to more unique ways of working. The design is clean, but I sometimes wish it offered more flexibility in how I can arrange things. Personalization also feels limited, so I can’t always tailor it to match my style or preferences. Review collected by and hosted on G2.com.

What I like most about Motive is how easy it is to use right from day one. The platform feels very intuitive, so both managers and drivers can get started without needing a lot of training. Implementation went smoothly, and integrating it into our existing workflow didn’t take much effort. I also appreciate having so many useful features in one place, which helps us manage safety and operations more efficiently. On top of that, their support team has been responsive whenever we’ve needed help, which makes the overall experience even better. Review collected by and hosted on G2.com.

One thing I don’t like about Motive is that some reports and sections aren’t as intuitive as they could be and can take a bit longer to navigate. That said, overall it’s still a solid system. Review collected by and hosted on G2.com.

What I like most about Motive is how easy it is to use. The platform feels very intuitive, and getting everything set up was smoother than I expected. We use it daily, and it’s become a key part of our operations. It also offers a strong range of features without ever feeling overwhelming. The integration process was simple, and whenever we’ve needed support, the customer service team has been responsive and helpful. Overall, it makes managing things more efficient. Review collected by and hosted on G2.com.

If I had to point out one thing, there are occasional small delays when syncing or generating certain reports. It can be a bit frustrating when you need the information quickly. It’s nothing major, but there’s definitely room for some minor improvements. Review collected by and hosted on G2.com.

What I like most about Motive is how well it balances power with simplicity. Despite all the features it offers, the platform is straightforward to navigate and never feels overwhelming. The implementation process was smoother than we expected, and it integrated seamlessly with the tools we were already using.

We’re in the system every day, and it’s been reliable. Whenever we’ve had questions, customer support has been responsive and clear, which makes a real difference. Overall, it feels like a solution built with real operations in mind. Review collected by and hosted on G2.com.

If I’m being honest, the only downside for us has been that it can take a bit of time to fine-tune everything so it matches our exact workflow. It works well right out of the box, but getting the reports and settings dialed in the way we wanted took some trial and error. Once it’s set up, though, it runs smoothly. Review collected by and hosted on G2.com.

What I like most about Motive is how easy it’s been to use from day one. The setup was smooth, and our team picked it up quickly without a lot of back and forth, the platform feels intuitive, and I don’t have to dig around to find what I need. We use it every day to monitor safety and performance, and it’s been reliable, on top of that, their customer support has been responsive and helpful whenever we’ve had questions. Review collected by and hosted on G2.com.

One thing I don’t love about Motive is that sometimes the alerts can feel a bit too sensitive, which means we have to spend time reviewing events that aren’t always serious, there’s definitely a lot of data, which is great, but it can feel overwhelming at first until you get used to filtering what really matters. Also, some reports could be a little more customizable to fit specific needs. That said, most of these are minor compared to the overall value it provides. Review collected by and hosted on G2.com.

What I like best about Motive is how easy it is to use from day one, the implementation process was smooth, and our team was able to get up and running quickly without major disruptions, also, the platform is intuitive, so drivers and managers use it daily without issues. It also offers a wide range of features in one place, which reduces the need for multiple systems. Review collected by and hosted on G2.com.

One downside of Motive is that with so many features available, the platform can sometimes feel overwhelming, especially for new users. It takes a bit of time to fully understand and customize everything to fit your operation. While implementation is generally smooth, some integrations may require extra setup or support. Occasionally, response times from customer support can vary depending on the complexity of the issue. Review collected by and hosted on G2.com.

I love the fact that Motive allows you to view driver's safety infractions across the whole fleet and it also assigns a safety score to all drivers. The pricing of the program sticks out as well since it's not too expensive. It was super easy to get logged in and set up Motive. So far we have integrated motive into our fleet of over 50+ vehicles, currently of only 26ft trucks.

I also personally love the fact they are a super cost effective option for fleet tracking purposes & asset management within ACE (my company). We are able to follow fuel consumption & add statistics to our quarterly meeting for improvements, goals, & possible future performance expectations. Review collected by and hosted on G2.com.

I think the app itself can be minimized more as it seems a little overwhelming at times to look at. I think the dashboard should be customizable from user to user. A lot of features for fuel aren't being used by my company therefore I should be able to un-pin it from my dashboard, ideally. I think that Motive should focus on more personalization traits such as different colored backgrounds or even a dark mode for people with eyesight issues such as myself. A lot of the time staring at the Motive app on Google Chrome hurts my eyes after 10-15 minutes of looking at our fleet ETAs. The plain white background is definitely an aesthetic eyesore that could be easily improved though. Review collected by and hosted on G2.com.

I like that it’s fairly easy to navigate. As someone who had never dealt with this sort of system and was basically just thrown into it, I was still able to figure out how to use it on my own without much trouble. You’re able to set your own parameters for things like speeding, hard braking, and corners, which is very helpful. You’re also able to go back and review previous days. I use this system every day. When we switched from our previous provider to Motive, it was a very easy transition—just plug it in, assign it, and you’re good to go. Review collected by and hosted on G2.com.

Ive found the service department can be VERY difficult, they don't have answers. Constantly waiting for data to come through. Speeds not set properly on the roads so constant of having to fix it. We had a crash happen- was not notified for the crash and even after calling in to get information it took 45 mins to get it. Was not told my rep was gone till well after the fact. Review collected by and hosted on G2.com.