Motive Reviews & Product Details

We are working with the new AI cameras, this is a learning process but the rewards will far outweigh the any negatives. Our company is big on utilizing technology to make the process as seamless as possible and the AI cameras help keep our drivers safe. Other innovations have occurred on the dashboard and reporting that make it easier to track and interact with our fleet. Review collected by and hosted on G2.com.

I have to say again that sometimes we require higher levels of support and sometimes things do fall into a development black hole. They have tried to improve this by adding a rep to support messages so that more people are in the loop. Review collected by and hosted on G2.com.

I really like the accuracy of the GPS and the time the stamp of when the truck was at a location. Review collected by and hosted on G2.com.

When I know a driver is at a stop at 4:30 AM and I use the time window to select the date, time, and address, the system brings up nothing. For example, if a customer says their trash wasn't serviced, and I know when my drivers start their shifts, I can confirm that the driver was there. I enter the address and set the time window from 4:30 AM to 12 PM, since that's when I received the customer's call. However, I always have to start my search with the GPS set to the date and the time beginning at 12 AM. If I don't do this, the system won't show any results. Only after starting at 12 AM can I proceed with my search. Review collected by and hosted on G2.com.

Motive truly is a one-stop location for so many things! It combines accurate GPS for every truck in my fleet, real time views of my drivers Hours of Service and their logs, along with camera functions, but current and historical video. It can also track fuel use, fuel card activity, and maintenance of my fleet as well. The number of features in fabulous. It is also easy to use, and requires mininmal treaining. I use Motive all day, every day, and i love it. Review collected by and hosted on G2.com.

My ONLY complaint has been getting customer service to respond to issues quickly enough. But they are working on this issue right now. Review collected by and hosted on G2.com.

Motive is very helpful in tracking a lot of different behaviors that could influence driving. The website is user-friendly, featuring a simple and intuitive interface. I like how you can track your team's overall progress through a safety score.

I do like that the hardware will be vocal and give the driver real-time feedback. Review collected by and hosted on G2.com.

I don't like how I'm unable to filter from top to bottom by clicking "Safety Score" on the table when viewing individual driver scores on the website (Safety tab>Show More Button in Performance Leaderboard section>View All Drivers.

User Story: As an operations manager, I want to click the Safety Score column header when viewing individual driver scores on the website so that I can sort the list from highest to lowest or vice versa. This enables me to quickly identify top performers and drivers who may require coaching. Review collected by and hosted on G2.com.

We really enjoy the AI camera tracking and quick alerts that allow us to know if issues arise both for our drivers as well as their driving practices. By getting the alerts we are able to respond to issues quickly and effectively. We use the software daily and have found it to be extremely helpful in our day to day operations. It's easy both to use and implement in to our routines current programs and the alerts come direct to email and we can be notified in seconds. It's also great to see they are constantly improving the system for better use. Review collected by and hosted on G2.com.

Some of the issues we have had is with the customer support. As a business user, the shop can be a great quick way to purchase the equipment you need, however somethings that you should be able to purchase you can't without talking to your support agent. I believe it is a way to get you to upgrade services, and its understandable for a business to do. However it would be much easier if I can order camera and gateway as a unit the same way I can order the pieces separate. We have also had issues with their teams not communicating and looking for the same info multiple times. Review collected by and hosted on G2.com.

I appreciate how Motive centralizes everything, making it easier to keep track of our trucks, trailers, and other equipment without needing multiple programs. The comfortability of the program, along with its ability to provide learning opportunities through clickable information tickets, makes it particularly user-friendly. I also find the dashboard's accuracy beneficial in maintaining the collective miles and checking for any problems with the trucks. As Motive does everything we need it to do, it became unnecessary for us to use additional software alongside it, which simplifies our operations significantly. This integration into one system enhances productivity by allowing us to manage our fleet seamlessly. Review collected by and hosted on G2.com.

I find the tracking feature in Motive to be insufficiently accurate. It often lacks real-time tracking capabilities which are crucial when I need to determine if a truck is moving, stopped, or at the yard. This lack of precision necessitates physically checking, which can be inconvenient. Furthermore, the system should ideally be satellite-controlled to enhance its accuracy and reliability. Additionally, there is a learning curve with Motive, as I'm still figuring out how to use all its features effectively. This can be somewhat daunting, though manageable over time. Review collected by and hosted on G2.com.

I can get a quantifiable review on what our drivers are doing and how safely they are driving at any time. My Drivers can review real time events reflecting their performance. The Motive system also has prevented (very possibly) a lawsuit. Our Driver was accused of cutting a driver off about a year ago. the other driver said our Driver ran them off the road and nearly caused her to get into a car wreck.

Oddly enough, when we mentioned that our trucks have cameras; she was no longer interested in pursuing the matter. Review collected by and hosted on G2.com.

too many spastic emails...HIGH ALERT!!!!!!!!!!!!!!!! CLOSE FOLLOWING!!!!!!!!!!!!!! The Sky is falling!!!!

The driver needs to prevent other drivers on the road from cutting them off. Cut-offs are dangerous.

My emails are without context; my boss sees them...then she comes to see me....I have to tell her, oftentimes...that if you watch the video, you will see the driver was cut-off by another driver. This is what started the close following alert in the first place. Review collected by and hosted on G2.com.

It isn't as sensitive or as intrusive as I thought it would be. I can plug in my phone and not get yelled out which is nice and it's nice to have something that shows I am being a good driver. Review collected by and hosted on G2.com.

Sometimes there is certain events that I can't change and it still says something to me. I yawn every morning and it'll tell me I'm drowsy and to pull over or if I am driving and make a turn it'll say I braked too hard which can be kind of annoying. Also, it doesn't notify me when I have driving things to review, my push notifications are on and it would be nice if it actually told me when I have something to review vs having a supervisor email me and tell me to review my driving stuff. Review collected by and hosted on G2.com.

I have grown to appreciate the capabilities of Motive's Dashboard. The ease of navigating through the various features that are available have made it very simple for myself and other users to hone in on a certain area of our fleet. Whether we need to locate a driver, adjust safety metrics, build reports, or drill down on data the ability to do so is always a few clicks away. For any confusion or questions that arise, the customer support behind the scene has been incredibly helpful and has never failed to respond to a topic. The ease of implementing the hardware in our vehicles has made the process very smooth as well. We began utilizing Motive less than a year ago, and I look forward the growth and efficiency of our fleet with their support. Review collected by and hosted on G2.com.

Not a downside, but I know Motive is working on allowing customers to drill down further into certain data fields through sorting functions. I look forward to this. Review collected by and hosted on G2.com.

Motive is an exceptional fleet management platform that combines simplicity, intuitiveness, and powerful AI-driven assistance. Its interface is remarkably easy to navigate, making it accessible for both experienced fleet managers and new users alike. The platform provides real-time GPS tracking, insightful analytics, and proactive alerts that help improve efficiency and safety across operations.

What truly sets Motive apart is its intelligent automation. The AI assistance streamlines daily tasks, from monitoring driver performance to optimizing routes, saving valuable time and reducing human error.

Overall, Motive stands out as a modern, user-friendly solution that makes fleet management smarter, simpler, and more effective. Review collected by and hosted on G2.com.

If i can tell something ill say that the color tones of the map are very muted, and the grayscale map can sometimes lead to confusion, i think it will be better if you inspire in google maps color tones scheme, i also want to add that other platforms show all the unit numbers of the fleet in the map in general view, while motive doesnt... it just show a few of the unit numbers of some vehicles not all of them. Review collected by and hosted on G2.com.