LoadMaster Reviews & Product Details

LoadMaster is a comprehensive transportation management system (TMS) developed by McLeod Software, designed to streamline operations for truckload carriers. It offers a suite of tools that enhance dispatching, planning, and overall fleet management, enabling carriers to operate more efficiently and profitably. Key Features and Functionality: - Dispatch and Planning: LoadMaster provides dynamic, real-time visual planning tools, allowing dispatchers to assign and manage loads with ease. The system includes features like drag-and-drop assignments, color-coded timelines, and interactive data highlights to facilitate quick decision-making. - Driver Management: The platform offers comprehensive driver management capabilities, including tracking hours of service (HOS), managing driver preferences, and optimizing load assignments to align with driver availability and preferences. - Mobile Accessibility: With LoadMaster//web, users can access the full power of LoadMaster anytime, anywhere, using just an internet connection. This ensures that dispatching, load tracking, and driver management tools are always within reach. - Integration Capabilities: LoadMaster seamlessly integrates with various third-party applications and services, such as ELD providers and mobile communication platforms, enhancing its functionality and adaptability to different operational needs. - Business Intelligence: The system includes built-in business intelligence tools and market rate intelligence, empowering users to make informed decisions based on real-time data and analytics. Primary Value and Solutions Provided: LoadMaster addresses the complex challenges faced by truckload carriers by offering a unified platform that enhances operational efficiency, improves driver satisfaction, and increases profitability. By automating and optimizing key processes such as dispatching, load planning, and driver management, LoadMaster reduces manual workload and minimizes errors. Its real-time insights and analytics enable carriers to make data-driven decisions, adapt to changing market conditions, and maintain a competitive edge. Furthermore, the system's integration capabilities ensure that carriers can leverage existing technologies and workflows, resulting in a cohesive and streamlined operation.

Seller

McLeod Software

Discussions

LoadMaster Community

Solution Type

Best-of-Breed

Top-Rated Alternatives

Tenstreet for Carriers

View All Alternatives

User Insights

Average based on 44 real user reviews.

LoadMaster Integrations

(5)

Integration information sourced from real user reviews.

LoadMaster Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LoadMaster, and what problem is it built to solve?

LoadMaster is a transportation management system for the trucking industry. It is built to help streamline transportation operations through tools for managing logistics workflows.

What company sizes and industries is LoadMaster the best fit for?

LoadMaster’s strongest fit is among trucking and logistics organizations, especially small and mid-sized companies. Larger enterprises are represented as well.

Company size: Small businesses and mid-market organizations.
Industry: Transportation, trucking, and railroad businesses.
Industry: Logistics and supply chain organizations.

What customer support options does LoadMaster provide, and how do users find the overall support experience?

LoadMaster provides chat support. The support experience is mixed: users describe quick help when issues arise, while others find that responses can take too long.

What features or capabilities could make LoadMaster even more useful?

LoadMaster could be more useful with a smoother, more modern interface and simpler navigation. Users also point to opportunities to improve reliability and make common workflows more flexible.

Refresh the interface and reduce the learning curve by streamlining navigation and multi-step tasks.
Improve speed and stability to reduce lag, glitches, and interruptions.
Make reporting, exports, and board filters more flexible and intuitive.

G2 reviews are authentic and verified.

Here's how.

Bryan A.

Team leader

Mid-Market (51-1000 emp.)

8/4/2026

"LoadMaster Streamlines Shipment Management with Excellent Track-and-Trace Visibility"

5/5

What do you like best about LoadMaster?

What I like most about LoadMaster is how it simplifies shipment management and provides excellent track-and-trace visibility. It gives me a clear view of every shipment throughout its journey, making it easy to monitor progress, respond quickly to delays, and keep customers informed. The centralized dashboard, real-time updates, and efficient workflow help streamline daily logistics operations and reduce manual effort. Overall, it's a reliable platform that improves productivity and makes managing shipments much more efficient. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

One area where LoadMaster could improve is the user interface, which can feel a bit dated and take some time for new users to learn often comparing it to Excel. Certain workflows require multiple steps, and generating customized reports could be more intuitive. While the platform is powerful and reliable, a more modern design and streamlined navigation would make everyday tasks faster and improve the overall user experience. Review collected by and hosted on G2.com.

What problems is LoadMaster solving and how is that benefiting you?

LoadMaster helps streamline our logistics operations by reducing manual processes and keeping shipment information organized in one place. It improves support across the team, helps us respond to issues more quickly, and supports better decision-making, ultimately saving time and increasing operational efficiency. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

4/21/2026

"Loadmaster Integrates Smoothly and Performs Great on Hosted Setup"

4/5

What do you like best about LoadMaster?

Loadmaster is a software that does good with integrating with the industry tech. The UI is a little outdated looking, but I personally like this. We are on a hosted setup, which can be pricey, but the performance is much better since we do not run in house. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The price is a little high for the hosted environment, however it makes it significantly easier to onboard with the team since we did not have to host the software. There are really no built in Artificial Intelligence features unless you get with 3rd party vendors. Review collected by and hosted on G2.com.

What problems is LoadMaster solving and how is that benefiting you?

Loadmaster helps us integrate with the many new forms of technology that are entering the industry. There are many AI tools that Loadmaster integrates and it makes it futureproof so that we can stick with the same solution for years. This brings data intelligence from other areas of the industry into our company. When it comes to API and automation, we are able to use very powerful tools to leverage an easier workflow. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

11/3/2026

"Great Performance and Support, But Upgrades and Support Are Costly"

3.5/5

What do you like best about LoadMaster?

Performance has been been great, as well as support (albeit, at a significant cost). Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Extremely expensive upgrades means fewer new features you'll receive at your specified upgrade interval. Review collected by and hosted on G2.com.

Monica L.

Driver Care and Safety Coordinator for Driveaway Operations

Mid-Market (51-1000 emp.)

2/17/2026

"Extensive Database, Strong Integrations, and Easy Metric Tracking"

5/5

What do you like best about LoadMaster?

It has a very extensive database and integrates well with other software, such as McLeod Driver Sidekick. There are also plenty of metrics you can track, which makes it easy to monitor what matters. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The only thing I dislike about McLeod is that search results shown in a list format can’t be exported to an Excel spreadsheet, and they also can’t be copied and pasted. Review collected by and hosted on G2.com.

Julia T.

Dispatcher

Mid-Market (51-1000 emp.)

2/17/2026

"Fast, User-Friendly, and Highly Satisfying Experience"

4/5

What do you like best about LoadMaster?

Loadmaster is simple and easy to use. It also has a few features that I’d like to learn more about, so I can get the most out of it. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Occasionally, it experiences glitches, though this might be due to the server. Review collected by and hosted on G2.com.

Dakotah C.

Dispatcher/Driver Manager

Mid-Market (51-1000 emp.)

12/9/2025

"Outstanding Experience with This Software"

4/5

What do you like best about LoadMaster?

LoadMaster is easy to use once you learn. There are so many tasks you can do, including dispatch, track ETA's, locate tractors and trailers, track drivers' HOS, billing info, etc. The possibilities are endless. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Every tab you pull up stays in the background. Sometimes it can slow down the program. It can be a little clunky to use. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Enterprise (> 1000 emp.)

3/25/2026

"Integrates Departments Company-Wide"

5/5

What do you like best about LoadMaster?

it integrates many departments within a company. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

At times, it seems to not be very user friendly, so the training has to be very specific. There arent many things you can learn on your own by trial and error unless you have an extensive knowledge of the software. Review collected by and hosted on G2.com.

Lyle B.

Operations asst. / dispatcher

Mid-Market (51-1000 emp.)

12/5/2025

"Outdated Interface and Glitches Undermine Useful Load Management"

2.5/5

What do you like best about LoadMaster?

The platform makes it easy to consolidate all loads in one place, and I appreciate being able to send dispatch information to each driver electronically. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The platform feels a bit outdated and tends to lag or glitch, especially when building loads or using the print function. Review collected by and hosted on G2.com.

Maria A.

Logistics Coordinator

Mid-Market (51-1000 emp.)

10/24/2025

"Great for Organizing Loads, Needs Better Board Filtering Options"

4.5/5

What do you like best about LoadMaster?

You can keep your loads organized on the boards and keep them on track. Also, you can also integrate it with any tracking tool Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

I would like to be able to filter the board with an exclusion rule. Like all the customer but A. Review collected by and hosted on G2.com.

Melissa C.

Customer Success Specialist

Mid-Market (51-1000 emp.)

6/3/2025

"Efficiency!"

5/5

What do you like best about LoadMaster?

I like that it has A LOT of functions! We can track loads, we can track payments, we can comment on customers' profiles, on transactions, on loads, we can use GPS in there, we can send text, the things we can do are unlimited! Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The only thing I would change is that it looks like old software. I would try to modernize it a bit. Review collected by and hosted on G2.com.