LoadMaster Reviews & Product Details

LoadMaster Overview

What is LoadMaster?

LoadMaster is an integrated trucking dispatch management system with integrated accounting software designed for the transportation business in one package that provides features and tools to help you manage your business.

LoadMaster Details
Website
Product Description

LoadMaster is an integrated trucking dispatch management system with integrated accounting software designed for the transportation business in one package that provides features and tools to help you manage your business.


Seller Details
Seller
McLeod Software
Company Website
Year Founded
1985
HQ Location
Birmingham, AL
Twitter
@McLeodSoftware
1,608 Twitter followers
LinkedIn® Page
www.linkedin.com
481 employees on LinkedIn®
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LoadMaster Reviews

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Client Bookkeeper
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the reporting ability that allows me to access certain information by setting parameters and then exporting that data to Excel or another useful layout. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the integration overall and that you must access different menu items separately- for example, even though an employee has a unit number assigned to them, the employee file does not directly have access to this info. Instead, you must look up the unit number separately- you cannot view this info from the employee file. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is great for the trucking/transportation industry in general but could definitely use some upgrades/improvements to make it more user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We solved the issue of maintenace and compliance for employee files and updated information for data that is time sensitive. We also integrated the software with our GPS interface which has saved lots of time. Review collected by and hosted on G2.com.

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Logistics Coordinator / I.T. Support
Transportation/Trucking/Railroad
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The database and image storage reduces paper and allows us to find information and copies of invoices/orders quickly. Review collected by and hosted on G2.com.

What do you dislike?

We use a local server data base and it just keeps up with our mid-sized company needs. We would like to upgrade and add more functionality, but products and services are pricey and it is hard to make the leap to update to new versions or add additional users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Minimizing paper and having digital copies linked to our orders allows us to be more efficient. McLeod can customize forms and create add ins to suit specific needs. Just beware they charge premium for the services. McLeod was above par when helping us rebuild a database and recover images that were lost due to hardware failure. Review collected by and hosted on G2.com.

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Open Discussions in LoadMaster
Ali S.
AS
AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Decent tool for tracking loads with the planning board. Review collected by and hosted on G2.com.

What do you dislike?

I walk into the office every day something what is going to break next. Terrible technology, terrible innovation, terrible project management and support. Not to mention they nickle and dime you for everything they possibly can. Oh, and they recently got hacked. Thank goodness we weren't using their hosted solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None, just using it as a basic TMS. We've been trying to automate processes and improve the overall experience for our users but haven't had much luck. Review collected by and hosted on G2.com.

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UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I liked how I could organize my loadboard and keep track of everything electronically. Review collected by and hosted on G2.com.

What do you dislike?

The program doesn't allow for customization and many of the features are backwards. (ie entering a date, etc) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be sure to customize as much as you can afford to. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Load tracking, adding carriers, updating loads, billing. Review collected by and hosted on G2.com.

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UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Ability to navigate and communication among team members through this software makes accomplishing day to day tasks easy Review collected by and hosted on G2.com.

What do you dislike?

Buggy at times, and could use a facelift Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great for keep loads organized Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication and tracking benefits Review collected by and hosted on G2.com.

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ECS Account Manager
Transportation/Trucking/Railroad
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use I enjoy the product because of that Review collected by and hosted on G2.com.

What do you dislike?

Nothing everything about this software is great Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

You can have access to everything the carrier is using, it allows you to prep better for the sales call Review collected by and hosted on G2.com.

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Armed Guard
Security and Investigations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's easy to enter all the information, quick and simple directions, and easy to search when needed. Review collected by and hosted on G2.com.

What do you dislike?

Once you get the hang of it, and used to how to use it, it's great. My progression into understanding was slower until I used it more often. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

From my perspective, Loadmaster helps me track employee license expirations as well as medical card expirations so that we aren't left in the dark wondering if employees are running legal. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The reporting functionality. The ability for our team to see the loads they are moving. The EDI capability. The ability to export all data to excel. We are able to better run our business. The system is a full ERP system. The field Marshall tool is great. Review collected by and hosted on G2.com.

What do you dislike?

The visuals look super old. The dashboards look worse than windows 93. The system moves slow. It is not web based. Difficulty pulling some data. No way to do a debit / credit memo. It is impossible to adjust the invoice without using McLeod. We have a few businesses we run through LoadMaster and need to adjust these ourselves. Using the slow and I mean slow support of McLeod makes our team wish to look elsewhere. We are currently reviewing our TMS strategy and are getting bids from other companies due to to some of our internal frustration. Our operations team seems to be satisfied enough with the system. But, we really need further flexibility to ease our use and ability to change things on the fly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the full functionality of McLeod. Integrate the CRM and pricing tools. It is necessary and required. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have interfaced LoadMaster with PeopleSoft. The integration is terrible and we are not sure which system to trust. This decision was made by our CIO which was a terrible decision. However, we are able to move more freight. We have visibility on all of our loads. Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's a very stable TMS with a lot of great features and a team that is dedicated to continuing to improve. Review collected by and hosted on G2.com.

What do you dislike?

Custom modifications are very expensive and waterfall tendering is not a current offering. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Purchase the support agreement for at least the 1st year you own it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It keeps track of all orders, documentation, and billing. Review collected by and hosted on G2.com.

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Independent Contractor
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The thing that I like best about Loadmaster is the all-in-one package. We can track deliveries, do our payroll, and maintain our accounts. Review collected by and hosted on G2.com.

What do you dislike?

We use a fairly specific subset of what LoadMaster is capable of, so if anything it would be great to beable to get onsite or online training tutorials for users and those supporting the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have specific delivery and tracking needs this is a great product. We were going to develop a custom software package to maintain our business, but this product does everything we need and more. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed almost a custom solution for our shipping and tracking system. This seriously is an all-in-one product where we can manage everything we need to with this software. Review collected by and hosted on G2.com.

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Terminal Manager
Transportation/Trucking/Railroad
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

LoadMaster has several advantages in navigating from one screen to another with the click of a button. As soon as I began getting used to it, it because very easy to navigate also. It is also web based which is a plus. Review collected by and hosted on G2.com.

What do you dislike?

For us, the speed of maneuvering is a little slow at times. We have also had some issues with down time. It also isn't really user friendly for new users. I haven't been able to track the loads as well yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You will want to have an extensive training because there is so much that can be done with LoadMaster. The more you know, the better you can use it. This has been a really good tool to be able to navigate and keep track of our trucks, loads, and drivers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are better able to keep track of our loads and navigate from our loads to the trucks to the drivers' profiles with greater access. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Loadmaster is a great logistics software. Review collected by and hosted on G2.com.

What do you dislike?

Customized changes can prove difficult depending on the nature of the change. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Loadmaster overall is a great logistics platform. It provides a real solution to all areas of the logistics business. McLeod has worked diligently to launch a product that is user friendly and applicable to the freight industry. I would highly recommend the Loadmaster platform to anyone in the logistics industry. Review collected by and hosted on G2.com.

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