Fleetrock Reviews & Product Details

What I like best about Fleetrock is that it helps us keep all of our fleet maintenance information organized in one place. It makes it easier to track PM schedules, repairs, work orders, invoices, and vehicle history. It also gives us better visibility into what needs attention and helps us stay on top of our fleet maintenance and reduce the chances of missing important services. Review collected by and hosted on G2.com.

One thing I would like to see improved is the invoice and document upload process. Sometimes invoices, especially zero-dollar warranty invoices, can be difficult to upload or are flagged as errors. It would also be helpful to have more flexibility and customization when creating inspections and maintenance records, including the ability to easily attach and keep inspection photos with the records. Review collected by and hosted on G2.com.

entering parts is much easier than previous programs. I really like the drop down suggestions when you start typing. also having the total price option is great when receiving a bulk item that I charge by a case of 25, such as rivets, special screws, etc. I like the "undo" buttons, it helps to fix mistakes on my end. While I will have much more to say in the "dislikes" section of this survey, they are minor things and merely suggestions that would help me and my techs be a little more efficient. Review collected by and hosted on G2.com.

Would like the manufacture's part number to lead instead of description. When adding a line item to a PO or billing a part to an RO, would like to do away with the "system code" tab, I always select "ALL" every time and it always finds the part. is it possible to add a service line for POs. to be directly charged to ROs. I have created a part # for this as a work around. I would like to be able to select which received parts are added to inventory, either by default or per PO. I buy 100-200 glad hand seals at a time for $0.30 each, I do not want them or similar parts to be inventoried. I would also like to be able to switch which customer is responsible for the RO, if one of our owner operators damages a trailer, I would like to be able to bill him at his rates without having to edit a ton. Can you make it so the unit number reflects the customer instead of having to select customer when creating RO. This would mean not allowing duplicate unit numbers, but that is pretty standard and would not be difficult to work around. Also, I miss the traditional 9 digit VMRS codes, this system can be a little vague. Again, these are just suggestions and I understand it would require a lot of engineering, but you asked. Lol. overall a decent program. Review collected by and hosted on G2.com.

The fact that they follow up with the vendors, look for the best rates and work to get our drivers services quickly to get running again. Review collected by and hosted on G2.com.

Not being as in touch with the breakdown as handling it yourself. Fleet Rock does a good job of providing updates though and escalating where necessary to keep that touch on it. Review collected by and hosted on G2.com.

Fleetrock checks all the boxes, OCR completing the outside RO conversion to a FR WO, quick report building, and much more. Review collected by and hosted on G2.com.

Parts cycle count scheduling is somewhat manual process Review collected by and hosted on G2.com.

This is great when it comes to keeping track of maintenance, in both ensuring timely PMs and tracking costs. We've only touched the surface of getting the most out of it, and we've been using the platform for 2+ years. Review collected by and hosted on G2.com.

There are some elements missing that are specific to our company and tracking warehouse equipment moreso than vehicles Review collected by and hosted on G2.com.

The Fleetrock interface is easy to use and intuitive, and it offers improved reporting along with better access to dashboards. The read-only interface is also great for customers, since it lets them view upcoming schedules and the status of repairs. Review collected by and hosted on G2.com.

The initial setup of the system takes a significant amount of learning, data management, and support that isn’t provided by the vendor. Review collected by and hosted on G2.com.

Very detailed. engine hours, tech notes, unit history easy to read. Review collected by and hosted on G2.com.

Fleet rock is only as good as the tech notes. If the tech doesn't make good notes and leaves things blank it kills the value of this produced Review collected by and hosted on G2.com.

Every department in a transportation can see what is being done Review collected by and hosted on G2.com.

Can be slow sometimes. When pulling parts from inventory to repair orders Review collected by and hosted on G2.com.

Automation and super easy use for repair and purchase orders Review collected by and hosted on G2.com.

Some of the challenges switching between admin and shop user Review collected by and hosted on G2.com.

Fleetrock is seamless has no issues and does everything we need it to Review collected by and hosted on G2.com.

Fleetrock could streamline the log in process for larger companies Review collected by and hosted on G2.com.