# Penske Reviews
**Vendor:** Penske  
**Category:** [Lease Administration Software](https://www.g2.com/categories/lease-administration)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 14
## About Penske
Penske will analyze your transportation needs to make sure you have the right equipment, services, tools and information to make informed decisions and keep your deliveries on schedule.



## Penske Pros & Cons
**What users like:**

- Users praise the **excellent communication** and support from Penske&#39;s maintenance team, enhancing their overall experience. (1 reviews)

## Penske Reviews
  ### 1. Excellent Communication and a Great Maintenance Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Penske?**

great maintenance team, communication is excellent

**What do you dislike about Penske?**

reefer availability sometimes can be lacking

**What problems is Penske solving and how is that benefiting you?**

fleet readiness

  ### 2. Excellent for tracking.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Penske?**

Filter option. I like how you can check the time zone; it provides an entire picture f the day. The way it connects with transport is great

**What do you dislike about Penske?**

Sometimes the page is prolonged to update, which can be a pain. Since this page is connected automatically to our TransportPro system, it is a nightmare whenever it doesn't work correctly.

**What problems is Penske solving and how is that benefiting you?**

Monitor upcoming Loads. Filter by arrivals and find out the route# and Load#. It is one of our central System since it is required by our Client.

  ### 3. Penkse Tracking System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shannon K. | track and trace, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2023

**What do you like best about Penske?**

Very simple,  easy to use and update, user freindly.

**What do you dislike about Penske?**

Penske very often does not communicate with our TMS like it should, updates often do not go through.

**What problems is Penske solving and how is that benefiting you?**

Penkse is a very good communication portal when communication is crucial.

  ### 4. Excellent Truck Leasing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about Penske?**

Seamless process to lease trucks from Penske.

**What do you dislike about Penske?**

Price has increased every year.  Not enough miles are included in the program

**Recommendations to others considering Penske:**

Penske does an excellent job at scheduling maintenance that is needed for the leased trucks.

**What problems is Penske solving and how is that benefiting you?**

This allows us to not own as many trucks.

  ### 5. Easy to schedule, not as easy to pickup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2018

**What do you like best about Penske?**

It is super easy to reserve a truck from customers perspective. Pricing is very clear and I've never had additional unexpected charges brought up or any discrepancies with pricing.

**What do you dislike about Penske?**

Every Penske pickup location is different and the reliability of some of them is questionable due to notification settings. I've used Home Depot as my pickup point before, and stood in line for about 30 minutes just to talk to somebody and they did not have my paperwork ready for the truck. This reflects poorly on Penske and other retailers.

**Recommendations to others considering Penske:**

When reserving trucks from a user perspective, it is more reliable to schedule through trusted businesses or Penske locations directly.

**What problems is Penske solving and how is that benefiting you?**

Moving office furniture. I also use Penske personally.

  ### 6. Moving in a pinch

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zain S. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2018

**What do you like best about Penske?**

While you have the big boys such as Uline, Budget, etc. Sometimes this one goes noticed but it should not providing all of the tools and utilities as the competition but at the fraction of a price . While the system maybe rudimentary at times it does work for ease of efficiency by displaying the available services in a clear and concise format (regardless of the limitations that there are).

**What do you dislike about Penske?**

Cost cutting measures come in somewhere and that is reflected in the quality of the customer care support. But that is not a knock on the individuals themselves but more so it could be the training structure and education on their services or lack thereof I should say. This is just one of the prices you will pay jack of all trades but master of none is a accurate phrase to describe the experience I had. While not overwhelmingly amazing it still at the same time could have been alot worse, so then you need to ask yourself for your project are you just looking for a minimally viable product or something more complete.

**Recommendations to others considering Penske:**

Decent alternative to the other competitors out there not cream of the crop though. You get what you pay for.

**What problems is Penske solving and how is that benefiting you?**

I solved a logistical problem I was having using Penske and was able to meet my deadline on time. The benefits of having a good logistics and transport partner is very valuable especially in our current economic state

  ### 7. Best Serious Delivery & Moving Truck Rental

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2018

**What do you like best about Penske?**

Service is excellent, very helpful to a woman renting a 26 ft truck without making the usual comments. Clean trucks in excellent condition. 

**What do you dislike about Penske?**

Sometimes they are so popular that it's hard to get a truck. Some people don't like the high trailer. IMO It's really better for moving. 

**Recommendations to others considering Penske:**

Take time to know how big a truck you really need, including how much extra space you need to properly secure and protect your artwork, glass, furnishings, etc. They are very helpful in advising you.

**What problems is Penske solving and how is that benefiting you?**

Moving our home & office was a breeze. Have used Penske several times over a few years.

  ### 8. Very Intuitive Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Muhammad S. | Software QA Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2018

**What do you like best about Penske?**

Does what it is supposed to and does it very efficiently. 

**What do you dislike about Penske?**

Default checkins for auto -call builtin in this application is really annoying since I start getting calls after I am done getting my quotes. 

**What problems is Penske solving and how is that benefiting you?**

I have been renting Penske truck quite often for my own property businesses. 

  ### 9. Moving Along....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer D. | Administrative assistant, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2018

**What do you like best about Penske?**

The ease of finding a rental truck can be as easy as finding the nearest Home Depot.

**What do you dislike about Penske?**

The prices and deposit are a bit higher than average.

**What problems is Penske solving and how is that benefiting you?**

The absolute ease of giving them your business square footage and they know exactly what size truck is needed.

  ### 10. Rental trucks for events

**Rating:** 3.0/5.0 stars

**Reviewed by:** Katherine D. | Officer, Cause Marketing, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2018

**What do you like best about Penske?**

There were many pickup/drop off locations available

**What do you dislike about Penske?**

Penske tends to be more expensive than other options- especially for one way trips

**What problems is Penske solving and how is that benefiting you?**

Moving equipment and supplies for events

  ### 11. Great

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Political Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2018

**What do you like best about Penske?**

What I like the best is how much it makes moving so much easier.

**What do you dislike about Penske?**

I have never had any negative experiences with Penske.

**What problems is Penske solving and how is that benefiting you?**

With Penske, I solve dilemmas such as how to move numerous office items.

  ### 12. Its an ok Service

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2018

**What do you like best about Penske?**

They have alot of options for truck sizes as well as tools you may need to pack up your items. Its a one stop shop for the most part.

**What do you dislike about Penske?**

They don't offer a moving service which is what we were looking for at the time

**What problems is Penske solving and how is that benefiting you?**

We were able to get our items moved from one building to the other

  ### 13. Great Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about Penske?**

I have had great experiences with Penske. They have newer, clean trucks and competive pricing.

**What do you dislike about Penske?**

I have not had a bad experience with penske, so as far as I know, they are a great company!

**What problems is Penske solving and how is that benefiting you?**

My church used Penske for a year while we were using A recreational facility to have church over the weekend. We had a standing rental with them. The benefits were the consistency of having trucks available.

  ### 14. Falls short in What it claims to do

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jackson Kye F. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2018

**What do you like best about Penske?**

Online capabilities. Easy to understand and follow.

**What do you dislike about Penske?**

Page script errors. Requires information with false claims. 

**What problems is Penske solving and how is that benefiting you?**

Being able to get access to moving trucks easily. 



- [View Penske pricing details and edition comparison](https://www.g2.com/products/penske/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A22%3A45+-0500&secure%5Bsession_id%5D=54a341ca-1ba9-4475-8f04-3536eb8457e1&secure%5Btoken%5D=1073fdb073df93754e5ce3b880c66195076b0f96a9e67aac5833581b2c45a2dc&format=llm_user)

## Penske Features
**Lease Administration Platform Features**
- Portfolio Administration
- Lease Accounting
- Lease Auditing
- Document Management
- Critical Date Alarms
- Regulatory Compliance
- Localization
- Integration / APIs
- Reporting
- Dashboards

**Agentic AI - Lease Administration**
- Cross-system Integration
- Proactive Assistance
- Decision Making

## Top Penske Alternatives
  - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews)
  - [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews) - 4.6/5.0 (508 reviews)
  - [Visual Lease](https://www.g2.com/products/visual-lease/reviews) - 4.4/5.0 (370 reviews)

