Whip Around Reviews & Product Details

Fast Mobile App: Drivers use their own phones. They take photos of broken parts and send them right to the mechanic.No More Paper: It stops the mess of paper reports. Managers can quickly check digital logs if the Department of Transportation (DOT) does an audit.Fixes Before Breaking: The system tracks mileage and tells you when a truck needs an oil change or repair.Easy for Everyone: Even drivers who do not like technology find it very simple. Review collected by and hosted on G2.com.

Added Subscription Costs: You have to pay two bills if you need both Whip Around and an ELD system.Premium Pricing: Advanced tools like inventory management are locked behind higher-tier plans. Some small businesses say the per-vehicle price is higher than competitors.Billing and Admin Errors: Some users have reported confusing billing issues and scattered maintenance records which lead to questions about service accuracy. Review collected by and hosted on G2.com.

It has a seamless interface that is easy to navigate with no struggles.

I like how this tool supports offline functionality, we can work remotely on inspections with no hassles.

The customer support is on top notch. Review collected by and hosted on G2.com.

Its pricing is a bit higher than other of its competitors but in general the tool is seamless. Review collected by and hosted on G2.com.

Very user friendly and intuitive. Tracking of our fleet, creation of work orders and managing maintenance is at the forefront of Whip Around Review collected by and hosted on G2.com.

I wish it had telematics but it does integrate with other telematics companies Review collected by and hosted on G2.com.

I really love and appreciate Whip Around. The company is digitally organized and it helps many drivers to finish the DVIRs. Review collected by and hosted on G2.com.

I do not have any complaints as of now. The experience was good so far. Review collected by and hosted on G2.com.

I like that you can make your own requests of what drivers need to get pictures of. We've caught so much issues with our truck by this which Id great

I have not used the customer support, but I'm sure they're not bad.

Whip Around it really easy to use, and for drivers, that's #1

We use Whip Around daily so it helps a lot! Review collected by and hosted on G2.com.

I do not understand why it does not notify you when a driver fails the truck inspection. You need to review the completed list to find the failed one. Review collected by and hosted on G2.com.

I like the customer service best! The Whip Around staff is incredible as they are willing to spend the time to explain and assist us with learning and managing the program. Ginger and Stephanie are second to none! Review collected by and hosted on G2.com.

There are opportunities to improve things such as defaulting to the Team Manager's team when adding drivers and assets, instead of defaulting to another team and putting the Team Managers' names in alphabetical order in the service programs to make it easier to find them. With that said, these are just two examples of recommendations we made that are either fixed and working or in for consideration on a trouble ticket. They listen to me, the customer! Review collected by and hosted on G2.com.

I really like the efficiency at which our drivers are able to review the health of their truck or pump and communicate back to our mechanic teams on what needs to be corrected. It took our team less than 2 minutes to get signed in and working with the program. Our customer support representative Sebastian has been awesome and extremely helpful in sending videos and sharing the newest features. Our team of 5 drivers utilize the program twice a day and it has allowed us to stay on top of maintenance. We are excited to learn more about purchase orders and fuel tracking. This program has been extremely helpful to our daily operation. Review collected by and hosted on G2.com.

Honestly, we have not encountered a dislike to the program Review collected by and hosted on G2.com.

I enjoy how drivers can complete inspections with ease and it has flexible access for the administration team to view any shipping information that may be needed. The forms are flexible to create to adhere to the needs of your fleet. There is also a proactiveness with maintenance services by creating service schedules that are consistently tracked with the mileage input of driver inspections. Review collected by and hosted on G2.com.

With the ability to enter mileage, sometimes maintenance services are scattered due to human error. This can cause our team to question the services that are due sometimes. There are also times where billing is somewhat misconstrued due to some units going in and out of our fleet, which causes administration to delete current vehicles, then put them back into the system for use. This can confused the service programs for those specific units. Review collected by and hosted on G2.com.

What I like best about Whip Around is its intuitive customization options, which make it easy to tailor inspections to specific needs, and the automated reminders that help ensure nothing is overlooked in fleet maintenance. Review collected by and hosted on G2.com.

There is not one thing I dislike like about Whip Around so far. Review collected by and hosted on G2.com.

Our drivers use Whiparound to track their monthly maintenance records and the app makes it such a simple process. We can easily pull data and stored documents which makes tracking maintenance for our entire fleet very easy to manage. Review collected by and hosted on G2.com.

I would like users to be able to easily edit or fix previously submitted maintenance recaps if they've listed incorrect information. Review collected by and hosted on G2.com.